Representative jobs in Garden City, MI

Apex Systems is currently hiring for a Customer Service Rep. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. Qualified candidates will have the following experience and skills: We are seeking dedicated and empathetic Inbound Support Specialists to join our team. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. The specialist will provide clear and accurate information, offer guidance on claim submissions, and resolve any issues relating to members' claims. This role requires excellent communication skills, a thorough understanding of health insurance processes, and the ability to handle sensitive information. Have you ever wanted to help people live a healthy, happy life, but didn't know where to start? Our client will teach you what you need to know with skills that are transferable across the healthcare industry. Key Responsibilities: Handle inbound calls from people, customers related to their healthcare. Follow up with members on claim statuses, required documents, and any additional information needed. Assist members with claims status, submitting required documents. Provide detailed explanations of claims decisions and necessary next steps. Guide members through the process of submitting claims and appeals. Deliver exceptional customer service by actively listening to members' needs and concerns. Address and resolve member inquiries in a timely and professional manner. Ensure members feel supported and informed throughout their claims process. Accurately document all client interactions and updates in the company's CRM system. Prepare and maintain reports on call outcomes and client feedback. Follow up on unresolved issues and ensure they are addressed promptly. Adhere to company policies and procedures, including those related to privacy and confidentiality. Qualifications: High school diploma or equivalent required; Associate or bachelor's degree preferred. Previous experience in a call center environment, preferably in the healthcare or insurance industry. Strong customer service skills with the ability to effectively communicate and empathize with callers. Excellent problem-solving skills and attention to detail. Proficiency in using computer systems and navigating multiple software applications simultaneously. Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively. Knowledge of health insurance terminology, claims processing procedures and regulatory requirements is a plus. Flexibility to work evenings, weekends, and holidays as needed. If you are interested, please apply here or email an updated copy of your resume to **************************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

About the Company: Northstar Painting has been proudly serving Michigan homeowners and businesses since 1999. What started as a small local operation has grown into a trusted name in both residential and commercial painting, with a reputation for quality, service, and community focus. As we expand our reach, we're building a team of competitive, motivated professionals who want to grow with us. About the Role: We're looking for a self-motivated Business Development Representative with a passion for field sales and client relationships to join our team in Birmingham, MI. If you're confident speaking with people face-to-face, thrive on building connections, and want to be rewarded for your results, this could be a perfect fit. This role blends outside sales, estimating, and community networking, you'll be on the front lines of our business, helping businesses start their next big project. Responsibilities: Sales & Client Engagement: Prospect and generate new leads through local outreach, networking, referrals, and inbound inquiries Meet with business owners to understand their needs and explain our services Present estimates, proposals, and service plans in a professional and confident manner Follow up with leads, build relationships, and close deals Represent Northstar Painting at local events, community functions, and networking groups Estimating & Project Prep: Conduct site visits to gather project details for estimating Request and evaluate subcontractor and vendor quotes Prepare accurate bids and proposals Work closely with the operations team to hand off signed projects smoothly Qualifications: Must-Haves: 3+ years of experience in field sales, outside sales, or home service-based business development Strong people skills and confidence in face-to-face meetings Self-starter who's organized, coachable, and results-driven Basic knowledge of project scoping or estimating (or willingness to learn) Driver's license and reliable transportation Familiarity with the Metro Detroit area Nice-to-Haves: Experience in painting, roofing, landscaping, or construction industry Existing network within local homeowner or commercial markets CRM experience or comfort with sales tracking tools Bachelor's degree in Construction Management, Engineering, Business, or a related field preferred; an equivalent combination of education and industry experience will also be considered. Pay range and compensation package: Base salary + commission Health insurance Career growth and advancement opportunities Equal Opportunity Statement: Northstar Painting is committed to diversity and inclusivity in the workplace.

Job DescriptionSalary: $15.50 Hourly Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time! Summary: Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits. Essential Duties and Responsibilities: (Other duties may be assigned) Receives inbound calls from Edcors customers regarding their tuition assistance applications, reimbursement requests, and other program related questions. Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information. Maintains contact center database by entering call log notes and important call information. Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA). Skills/ Qualifications: Customer Focus Effective Communication Effective Listener Problem-Solving Job Requirements: High School Diploma or equivalent. 1-4 years of customer service experience, preferably within a call center environment. Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.) Ability to remain flexible and adaptable in a fast-paced environment. Pay / Location: $15.50/hour + quarterly quality bonus, depending on experience In office - Troy, Michigan

Home Inspection Representative Start Your Career in the Field - No Experience Needed Earn $50K-$75K! Canvass neighborhoods identify storm damage roofs and schedule inspections - no selling. Responsibilities: • Canvass neighborhoods identify storm damage roofs • Explain and educate homeowners that they will get a brand new roof paid for by their insurance • Schedule Inspections Requirements: • No experience needed • Strong communication, negotiation, and closing skills • Self-motivated Position Offers: • Earning Potential: $50K-$75K+ annually • Growth Opportunities To Apply: All applicants must submit their updated resume along with their contact phone number. Qualified candidates will be contacted for a phone interview.

Job Description Home Inspection Representative Start Your Career in the Field - No Experience Needed Earn $50K-$75K! Canvass neighborhoods identify storm damage roofs and schedule inspections - no selling. Responsibilities: • Canvass neighborhoods identify storm damage roofs • Explain and educate homeowners that they will get a brand new roof paid for by their insurance • Schedule Inspections Requirements: • No experience needed • Strong communication, negotiation, and closing skills • Self-motivated Position Offers: • Earning Potential: $50K-$75K+ annually • Growth Opportunities To Apply: All applicants must submit their updated resume along with their contact phone number. Qualified candidates will be contacted for a phone interview. #hc212571

Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts. Call center and/or customer service experience preferred. If you're a caring, smart, hard-working, team-player with a passion for health and skin, please apply! Job Duties: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Maintains the organization and cleanliness of the office. Contributes to team effort by accomplishing related results as needed. Cares deeply about patients and is always willing to go the extra mile Skills/Qualifications: Proficient Computer Skills, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team Player Please note: While you will be assigned a home office, this position requires the ability to be assigned shifts at other locations for coverage purposes. Saturday availability also required. Work expectation is 40h/week with overtime as needed.

Overview $20.00/hr | Onsite Call Center Representative | Shift: 4PM - 1AM Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support. You'll be the first point of contact for members, handling inbound questions across phone, email, chat, and digital channels. Veterans and military family members are encouraged to apply Responsibilities What You'll Do Answer inbound customer service calls and messages Assist with: Credit card and consumer loan questions Fraud-related inquiries and authorizations Checking, savings, and CD account maintenance Help members recover online credentials Complete account updates (authorized users, balance transfers, IRA changes) Document interactions clearly and accurately Escalate issues when needed and follow established procedures Meet service level, quality, and attendance expectations Qualifications What We're Looking For 1 year of customer service experience required: banking, financial services, call center, insurance, or fraud experience a plus Call center experience preferred but not required High School Diploma or GED Strong verbal and written communication skills Comfortable handling difficult conversations professionally Ability to multitask in multiple computer systems Typing speed: 20 WPM with 90% accuracy Reliable attendance and willingness to work scheduled shifts Basic computer and troubleshooting skills Pay Range USD $20.00 - USD $20.00 /Hr.

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Call Center Representative position at our Home Office in Auburn Hills, MI. This position has the opportunity to earn incentive pay. This position is also eligible for a hybrid schedule after training is complete. Position Purpose: Interact with members and process member requests and transactions. Offer Credit Union products and services whenever appropriate. Research and resolve member problems. Proactively seek out new process improvements for the department. Maintain/monitor phones, chat, email and social media. Job Duties (include but not limited to): Interact with members via phone, e-mail, chat and other media as appropriate. Answer member questions concerning their accounts and Credit Union services. Promote the sale of Credit Union products and services. Provide members with information necessary to make informed decisions regarding their financial transactions. Process a variety of member transactions such as check orders, balance information, fee disputes, etc. Qualifications High school graduate or equivalent Up to two years of customer service experience; sales/retail sales experience preferred Skills/Abilities: Strong typing abilities. Good verbal public relations skills. Communicate verbally and in writing. Able to operate calculator, word processor, and related computer applications. Well organized. Strong commitment to cross selling and over coming objections when cross selling applicable products and services. Maintain confidentiality of member data. Benefits Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Tuition Reimbursement Program Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row. If you have a passion for helping people and providing exceptional and dependable service, we want you on our team! Information about our comprehensive total rewards package can be found here. Call Center Representatives will work an average of 40 hours per week during our call center hours: Monday-Wednesday 8am-5pm, Thursday 8am-6pm, Friday 8am-7pm, and Saturday 8am-1pm. Overview of Responsibilities: Delivers the desired member experience by providing high quality service via telephone and e-mail across member service, lending, and digital service queues. Uses active listening skills to identify and address/resolve member needs and cross sell products and services to deepen member relationships. Works as a productive, cooperative, and engaged team member to serve members and reach individual and Call Center team goals. Member Service: Consults with members to explain financial services, resolve inquiries, and provide information on MSGCU's services, eligibility requirements, and account options. Performs a variety of member service tasks, including accurately processing account transfers, setting up automated services, assisting with account updates, processing loan payments, ordering debit/credit cards, and following up on fraud and dispute claims as needed to ensure member satisfaction. Troubleshooting and De-escalation: Reviews account data to understand and resolve members concerns. Maintains calm and professional communication to de-escalate situations and ensure members concerns are addressed. Troubleshoots online banking, mobile app, and other digital services to deliver an exceptional member experience. Consumer Lending: Collects and inputs required information for loan applications and ensures all accompanying notes and details are documented. Notates member closing preferences and provides direction to members regarding required documentation needed to complete the closing process. Cross-Selling: Actively listens for cues during member interactions to identify potential needs and provide recommendations on products or services that align with their financial goals. Contributes to the achievement of department sales goals by deepening member relationships and promoting relevant solutions and opportunities to enhance the members financial success. Core Competencies: Member Focus: Builds strong member relationships (internal/external) by using active listening skills to gain insight into member needs, identifying opportunities to benefit the member, efficiently resolving problems, and providing superior quality service. Behavior consistently demonstrates engagement with members and commitment to MSGCU initiatives. Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm. Communicates Effectively: Develops and delivers communications (verbal, including via phone, and written) that convey a clear understanding of the unique needs of different audiences. Instills Trust: Gains the confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Exemplifies courage by stepping up to address difficult issues. Self-Development: Actively seeks new ways to grow and be challenged using formal and informal development channels. Education and Experience Requirements: High school diploma or GED; and Either of the following experience within a fast-paced customer service environment: o 1 year of experience within financial services, or o 2 years of experience within a call center with sales or production goals Suggestive selling and business solicitation experience in a financial institution preferred. Working Conditions: Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors. Occasionally required to travel throughout MSGCU's service area as business needs require. Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk. This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 10 pounds. Compensation and Benefits: Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job. Base hourly pay begins at $19.25 / hour Team members in this role are eligible to earn incentives as part of our variable compensation plan Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family) If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k) You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)

Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI. Contract Details: Must have 2 year of recent customer representative experience. Shift: Candidate will be required to work in an office setting, this is NOT a 100% remote position. 1 week in office, 1 week remote located at: 35066 West 12 Mile Road, Farmington Hills, Michigan 8:30am-5pm M-F 13 week contract (possible extension) What We Offer Employees: Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Certification reimbursement*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility) *contingent and based on facilities bill rate and is worked into the contract For a complete list of open positions, please visit ************************************************

Job DescriptionJoin our dynamic team at R&R Car Company, where we are seeking a proactive individual to engage with customers and facilitate appointments for our dedicated sales representatives. As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle purchasing process for our clientele. The ideal candidate possesses exceptional communication skills, both verbal and written, and demonstrates a strong commitment to professionalism. We value individuals who are receptive to feedback, dependable, and possess a positive attitude with a desire for personal and professional growth. Collaboration is key, as we foster a team-oriented environment where every member contributes to our collective success. Our flexible scheduling options allow for a work-life balance, with shifts available from Monday to Saturday between 9:30am and 7pm, totaling 45-55 hours per week. We are looking to fill 5 days per week, Saturdays required. We understand the importance of accommodating individual preferences and are open to discussing alternative arrangements. Starting compensation is $14.00 per hour. Additionally, lucrative bonuses are offered, providing ample opportunity for financial growth. As well, this position is 1099. Duties include but are not limited to: - Conduct market research to identify potential clients and industries for automotive sales - Develop and implement strategic plans to target new clientele - Build and maintain relationships with clients via phone calls, text messages, and emails - Collaborate with the sales team to develop effective sales strategies - Provide loan applications to customers and collect necessary documentation for approvals - Track and report on self-performance, pipeline, and results using CRM software - Stay up-to-date with industry trends, market conditions, and competitor activities At R&R Car Company, located in Mt Clemens & Roseville, MI, we are passionate about both vehicles and customer satisfaction. By combining these passions, we deliver a superior car buying experience characterized by a diverse inventory of high-quality used cars, trucks, and SUVs tailored to meet the unique needs of our customers. Join us in providing unparalleled service, reliability, and quality to our valued clientele. View our website here to see more about us: **************************** & Our FaceBook page: *************************************

Join Our Team and Make a Difference! We strive to execute our mission of enriching people's lives: members, employees, and communities. Our vision is to be a leader in our industry by providing quality financial services, developing an empowered and diverse team, and making our communities a better place to live. We do this by abiding by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement. Why Dort Financial Credit Union? Comprehensive Benefits: Medical, dental, and vision insurance; Life/AD&D and Disability Insurance; HSA/FSA plans Additional Benefits: Tuition reimbursement; LegalShield; Pet Benefits; Employee Assistance Program; free Telemedicine; competitive 401(k) match with Safe Harbor; referral bonuses; and paid time off, including holidays. Your Role: As a vital member of our team, you will be building and strengthening member relationships by providing technical support for all online banking services and applications while matching their needs with our products and services. Along with other tasks, your role will involve: Answering incoming calls while providing a positive and professional image Initiating enrollment of new member accounts following proper procedures and accuracy Processing monetary and non-monetary transactions for our members Researching and resolving online and mobile banking issues Handling general inquiries from members, potential members, team members, etc relating to Credit Union products and services What We're Looking For: Education: High School Diploma or GED required. Experience: We value at least one year of credit union or financial experience, in call center environment preferred. Skills: You should be bondable and proficient with Microsoft Office or similar software, with a positive attitude and excellent communication skills. Ready to Join Us? If you're enthusiastic about making a meaningful impact and growing your career with a supportive and dynamic team, apply now and start your journey with Dort Financial Credit Union today! *Sponsorship for work authorization is not available for this position. Candidates are responsible for ensuring they have the legal authorization to work in the location where they apply.*

Full-time Description The Call Center Patient Representative answers phones promptly and professionally, and is responsible for scheduling patient appointments, entering and updating patient demographic information, and verifying insurance information. Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Responsible for acquiring critical demographic, financial, medical and insurance information from patients in a professional, courteous, caring and compassionate atmosphere. Answers telephones in a professional manner. Schedules appointments. Takes messages for patients using electronic medical records. Verifies and updates patient demographic information. Registers new patients. Addresses patient requests and inquires. Resolves patient concerns. Returns calls as necessary. Updates registration and insurance information for existing patients. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Adept at multitasking. Customer-oriented with ability to remain calm in difficult situations. Detail-oriented. Excellent verbal and written communication skills. Knowledge in healthcare systems operations such as EMR. Skill in using computer programs and applications including Microsoft Office. Complies with all health and safety policies of the organization. Complies with HIPAA regulations for patient confidentiality. EDUCATION REQUIREMENTS High School Diploma or equivalent required. EXPERIENCE REQUIREMENTS Previous experience in a busy medical office preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

🚨 Now Hiring: Call Center Representative 🕗 Schedule: Monday-Friday | 8:30 AM - 5:00 PM At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place. 🚀 The Role: Call Center Representative This role will be the frontline connection between patients, healthcare providers, and our team-answering calls, processing orders, and ensuring every interaction is handled with care and accuracy. You'll play a key role in delivering exceptional customer service by managing patient information, verifying insurance, and coordinating seamless communication across departments. 🔍 What We're Looking For High School Diploma or equivalent At least 3 years of experience in a call center or customer service role-bonus if it's in health care! Strong verbal & written communication skills Proficient in using computers and managing data Experience with multi-line phone systems Highly organized and detail-oriented Calm under pressure and compassionate with every caller 🛠 What You'll Be Doing Take incoming calls from patients, caregivers, and providers, offering friendly, knowledgeable support Accurately enter new patient information, including diagnoses, physician details, insurance, and product needs Process physician orders, verify insurance, and ensure orders are complete and ready to go Keep patients and providers in the loop with timely updates and follow-up calls to ensure satisfaction Manage a multi-line switchboard, routing calls efficiently to keep operations running smoothly Resolve concerns, answer questions, and make sure patients feel cared for every step of the way Work with internal teams to keep communication flowing and patient care seamless 💡 Perks & Benefits Competitive pay 💰 Full benefits: Medical, Dental, Vision & Life Insurance 🏥 Paid time off + floating holiday 🌴 401(k) Retirement Savings Plan 💸 Training and growth opportunities 🚀

We only HIRE the BEST! Who We Are: We are a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities within the Southeast Michigan area. Our goal is to be the #1 Kinetico Water Treatment dealer and the largest plumbing company in our market. We are a three-time "TOP PLACES to Work" Company. Get to know CGC Home Services, what we do and who we are: ***************************** To achieve this, we need top-tier team members who can dominate the field. Who You Are: You are an elite competitor-not just in Plumbing and Water Treatment, but in life. You don't settle for "good enough." You push limits, break records, and refuse to be outworked. You thrive in a fast-paced, high-performance environment. You like to set sales appointments and schedule. Key Responsibilities: Customer service interaction Manage incoming calls to identify, assess, and meet the diverse needs of our customers Generate sales appointments from leads coming from sources such as a phone call, internet, lists, etc Keep accurate records of customer interactions Follow established department procedures, guidelines, and policies Serving our external and internal customers with urgency and grace Skills and experience we are looking for: Proven customer service experience Strong phone contact handling Generating sales appointments Communication experience Bilingual (Spanish) is helpful Active listening skills Solid computer/typing skills Familiarity with MS Office A heart to serve a variety of personalities and (potentially difficult) circumstances Ability to multi-task Ability to Prioritize Manage time effectively Willingness to go the extra mile when engaging customers A "Get It Done" Mentality We will provide quality service along with quality customer experience. Our Call center team is the "Heartbeat" of our operation and serves all departments and customers. The Call center representatives primary responsibility will act as a liaison, providing product and services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Drive a Culture of Accountability & Winning Excel in a high-performance environment without excuses. You challenge your peers, hold yourself accountable, and raise the bar every single day. Track & Dominate Your Scorecard Know your numbers. Live in your KPIs, because results matter as we drive this offering to our communities Mentor & Uplift Others Around You Push others to be better. Support our teammates and help create a culture of continuous growth and leading Lifelong Learner & Growth-Minded You are always improving and learning from others. You actively seek out mentorship, coaching, and new techniques to sharpen your edge What We Offer: Competitive pay structure Career Growth Opportunities- we promote from within! Take home vehicle A Highly Competitive, High-Energy Culture- you will be surrounded by A-players. Best-in-Class Training & Coaching- we invest in your success. Industry-Leading Products & Services Ready to drive our business to new levels? If you're a highly competitive, self-driven leader ready to Grow our Water Treatment service, we want to talk to you. Apply Now! Candidates are subject to pre-employment testing up to and including drug screening, background check and motor vehicle record check, as applicable

Job Description We only HIRE the BEST! Who We Are: We are a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities within the Southeast Michigan area. Our goal is to be the #1 Kinetico Water Treatment dealer and the largest plumbing company in our market. We are a three-time "TOP PLACES to Work" Company. Get to know CGC Home Services, what we do and who we are: ***************************** To achieve this, we need top-tier team members who can dominate the field. Who You Are: You are an elite competitor-not just in Plumbing and Water Treatment, but in life. You don't settle for "good enough." You push limits, break records, and refuse to be outworked. You thrive in a fast-paced, high-performance environment. You like to set sales appointments and schedule. Key Responsibilities: Customer service interaction Manage incoming calls to identify, assess, and meet the diverse needs of our customers Generate sales appointments from leads coming from sources such as a phone call, internet, lists, etc Keep accurate records of customer interactions Follow established department procedures, guidelines, and policies Serving our external and internal customers with urgency and grace Skills and experience we are looking for: Proven customer service experience Strong phone contact handling Generating sales appointments Communication experience Bilingual (Spanish) is helpful Active listening skills Solid computer/typing skills Familiarity with MS Office A heart to serve a variety of personalities and (potentially difficult) circumstances Ability to multi-task Ability to Prioritize Manage time effectively Willingness to go the extra mile when engaging customers A "Get It Done" Mentality We will provide quality service along with quality customer experience. Our Call center team is the "Heartbeat" of our operation and serves all departments and customers. The Call center representatives primary responsibility will act as a liaison, providing product and services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Drive a Culture of Accountability & Winning Excel in a high-performance environment without excuses. You challenge your peers, hold yourself accountable, and raise the bar every single day. Track & Dominate Your Scorecard Know your numbers. Live in your KPIs, because results matter as we drive this offering to our communities Mentor & Uplift Others Around You Push others to be better. Support our teammates and help create a culture of continuous growth and leading Lifelong Learner & Growth-Minded You are always improving and learning from others. You actively seek out mentorship, coaching, and new techniques to sharpen your edge What We Offer: Competitive pay structure Career Growth Opportunities- we promote from within! Take home vehicle A Highly Competitive, High-Energy Culture- you will be surrounded by A-players. Best-in-Class Training & Coaching- we invest in your success. Industry-Leading Products & Services Ready to drive our business to new levels? If you're a highly competitive, self-driven leader ready to Grow our Water Treatment service, we want to talk to you. Apply Now! Candidates are subject to pre-employment testing up to and including drug screening, background check and motor vehicle record check, as applicable

Employment Type: Full-Time / Part-Time Are you a friendly, organized, and detail-oriented individual who enjoys helping others? Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. If you thrive in a fast-paced environment and want to be part of a team focused on improving lives, we'd love to hear from you! About Us: We are a patient-centered physical therapy clinic dedicated to helping individuals recover, strengthen, and thrive. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. Job Description Key Responsibilities: Answer incoming phone calls in a courteous, professional manner Schedule, confirm, and reschedule patient appointments Provide information about our services, therapists, and clinic policies Verify insurance coverage and collect necessary patient details Assist with appointment reminders, follow-ups, and general inquiries Accurately enter and update patient information in the scheduling system Communicate effectively with clinical staff to ensure smooth workflow Qualifications Previous experience in a medical call center or healthcare office (preferred but not required) Excellent verbal communication and customer service skills Strong attention to detail and ability to multitask Familiarity with medical terminology and insurance verification is a plus Proficient with computers, scheduling software, and basic office tools Bilingual (English/Spanish) a plus Additional Information Competitive pay and growth opportunities Supportive and collaborative team environment On-the-job training and development Health benefits (for eligible employees) Meaningful work helping people improve their quality of life

Employment Type: Full-Time / Part-Time Are you a friendly, organized, and detail-oriented individual who enjoys helping others? Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. If you thrive in a fast-paced environment and want to be part of a team focused on improving lives, we'd love to hear from you! 🏥 About Us: We are a patient-centered physical therapy clinic dedicated to helping individuals recover, strengthen, and thrive. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. Job Description 📋 Key Responsibilities: Answer incoming phone calls in a courteous, professional manner Schedule, confirm, and reschedule patient appointments Provide information about our services, therapists, and clinic policies Verify insurance coverage and collect necessary patient details Assist with appointment reminders, follow-ups, and general inquiries Accurately enter and update patient information in the scheduling system Communicate effectively with clinical staff to ensure smooth workflow Qualifications Previous experience in a medical call center or healthcare office (preferred but not required) Excellent verbal communication and customer service skills Strong attention to detail and ability to multitask Familiarity with medical terminology and insurance verification is a plus Proficient with computers, scheduling software, and basic office tools Bilingual (English/Spanish) a plus Additional Information Competitive pay and growth opportunities Supportive and collaborative team environment On-the-job training and development Health benefits (for eligible employees) Meaningful work helping people improve their quality of life

Part-time Description Responsible for answering all member inquiries and transaction requests received through our Interactive Teller Machines and Call Center accurately and positively. Promotes and participates in a sales and service culture consistent with SCU's goal of exceeding expectations while maintaining a high level of service, safety, and member confidentiality. Essential Job Functions Balance daily. Perform operational duties and troubleshoot problems with department equipment. Report errors, abnormalities, and out of balance conditions to supervisor immediately. Correct all out of balance conditions as applicable. Process end of day voucher and office closing procedures. Maintain functional knowledge of online systems and all software used in the department, including the process to follow if the system goes down. Maintain thorough knowledge and understanding of credit union policies/procedures that are necessary for performing job duties, including but not limited to Negotiable Instrument Reference & Guidelines, BSA, and OFAC. Prepare reports, file, make photocopies/scans, and scan documents as required and assigned. Create new Excel reports and maintain current. Complete assignments given by management. Perform member service-related duties, including but not limited to; opening/closing/changing of deposit accounts and regular/IRA certificates; issue, order new, close/renew, change/adjust. Process fraud disputes and balance transfer requests on Credit/Debit card accounts; processing of stop payments, copies, corrections, orders, and balancing checking accounts; wire transfers; skip-a-payments; and all member account-related file maintenance requests according to procedures. Perform duties to; schedule member appointments; pull/review consumer credit reports and investigate disputes; process lien terminations; and department assigned side jobs. Process member related transactions by phone, mail, or email, including but not limited to, member deposits/payments and transfers; member verifications; returned mail; and member applications for products and/or services. Monitor call queues through UC Suite. Responds to all member requests for service through ITM; including assistance with using the ITM, processing transactions and responding to other requests. Provide technical support for e-services. Perform all teller related duties, including but not limited to; balance as required; process member deposits, payments, withdrawals, check cashing, cashier checks, and other promotional items. Process member related transactions by mail, email, and chat services, including but not limited to, member deposits/payments and transfers; member verifications; returned mail; and member applications for products and/or services. Monitor call queues to ensure timely and efficient service delivery. Troubleshoot and resolve member issues related to online banking, mobile banking, and payment portal. Approve or deny service requests sent by other departments by analyzing the account and making an informed decision regarding eligibility for products. Perform other job-related duties as assigned. The list of essential job functions is not limited. It may be supplemented as necessary from time to time. Workplace Expectations Ensure prompt and courteous service is provided to all internal and external members/customers. Conduct work in a safe and healthful manner. Maintain thorough knowledge and understanding of credit union policies and procedures that are necessary for performing your job. Perform as part of a team and assist other employees and other departments as needed. Place documents that need to be shredded in the proper area for shredding. Maintain knowledge of and follow the established process for key control, security, and the security of all codes and procedures related to office security. Open and close office by disarming and arming alarms, as established procedures require. Maintain total working knowledge of department. Complete necessary logs. Maintain thorough knowledge and understanding of credit union policies/procedures that are necessary for performing job duties, including but not limited to Negotiable Instrument Reference & Guidelines, NACHA, BSA, and OFAC. Requirements Standards Perform all job tasks/functions as assigned and/or directed; according to policy, procedures and standards; use Service/Sales plus skills at all times; meet all cross-selling and productivity standards as set by management; and read/respond to all communications (voice mail/email/message board) communications in a timely fashion. Core Competencies Reasoning: apply rational method of problem solving to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, blueprint, or schedule form. Math: add, subtract, multiply, and divide all units of measure. Perform the four operations with common and decimal fractions. Compute ratio, rate, and percent. Draw and interpret bar graphs. Perform arithmetic operations involving all American monetary units. Language - read a variety of books and magazines. Write reports and essays with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak before an audience with poise, voice control, and confidence, using correct English and well-modulated voice. Analytical thinking: ability to analyze complex problems, find root causes, review available data to find solutions and resolve problems related to technical issues. Patience and Perseverance: the ability to remain calm and deescalate while troubleshooting challenging issues. Member Service: Ensure that all interactions with both external and internal members are handled with professionalism, efficiency, and a commitment to excellence. Minimum Qualifications Education: A high school diploma or equivalent. Experience: Previous cash handling and customer service experience desired. Licenses/Certifications: Must attain all required licenses and/or certifications to perform duties of position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, fingers, talk, or hear. The employee is frequently required to sit, stand, and reach with hands and arms. The employee may occasionally lift up to 20 lbs. and/or exert force to move up to 50 lbs. Salary Description $17.92 to Start