Post job

Representative jobs in Greendale, WI

- 1,226 jobs
All
Representative
Inside Sales Representative
Call Center Representative
Customer Support Representative
Sales Development Representative
Finance Representative
Loan Services Representative
Technical Service Representative
  • Financial Representative Trainee (Sales) - Milwaukee, WI

    Mutual of Omaha 4.7company rating

    Representative job in Waukesha, WI

    Are you driven, self-motivated, and eager to jumpstart your career in the financial services industry? We're seeking passionate individuals to join our Accelerator Program, a dynamic trainee experience designed to set you up for long-term success. As a Financial Representative Trainee, you'll embark on a comprehensive program that equips you with the skills and competencies necessary to excel in selling Individual Insurance products and building a sustainable, holistic financial practice. Through a combination of self-study, hands-on projects, and experienced mentorship, you'll receive the training and support you need to run your own business and build a rewarding career. WHAT WE CAN OFFER YOU: Step into a career with earnings from $36,000-$75,000 in your first year, plus uncapped incentives once you complete training - where your effort determines your earnings! $1000 bonus after successful completion of trainee period and promotion to a Financial Representative. An education-based Accelerator Program designed to successfully transition you to an independent Financial Advisor. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: You'll participate in a comprehensive program to develop the skills required to provide holistic financial advice to clients. You will actively contribute to classroom discussion, participate in goal setting sessions and progress evaluation meetings. You'll gain valuable direct sales experience in marketing Individual Insurance products to clients and pass a sales process competency test. You'll cultivate and sustain prospecting skills such as research, targeting, networking, communication and more through use of personal networks, community events, and social media. You'll acquire an in-depth understanding of our product offerings, demonstrating expertise in their features and benefits. You'll oversee completion of content, proposals and paperwork flow throughout the field and Home Office, ensuring a seamless application and underwriting process. WHAT YOU'LL BRING: Successfully meet all trainee program requirements, gaining the skills and knowledge needed to excel. Obtain the required insurance licenses prior to starting the job, with up to two attempts allowed for the Life and Health exam. Pass the CRD/FINRA background check at hire and ongoing, with securities licensing required within 24 months of entry into the program. Be highly self-motivated and results-oriented, working both independently and as part of a team. Be able to travel up to 50% of the time, hold and maintain a valid U.S. driver's license, and have access to reliable transportation for meetings and appointments. You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. PREFERRED: Knowledge of the Insurance/Financial Services industry, products and marketing practices. Bachelor's degree or equivalent preferred but not required. We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! After applying, for inquiries about your application or the hiring process please email our Talent Acquisition area at *************************. Fair Chance Notices
    $36k-75k yearly 4d ago
  • Customer Support Representative - Full Time

    Dohrn Transfer 4.4company rating

    Representative job in Oak Creek, WI

    Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Support Representative at our Milwaukee, WI terminal. Monday - Friday, hours can vary between 7:00am - 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company. Responsibilities ESSENTIAL FUNCTIONS: Field inbound emails, chats and calls providing exceptional customer experience Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickups and completing deliveries Educate, when possible, self-service options available to Customers Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day Conduct account research & document fulfillment request Perform other duties as needed Excellent communication and active listening skills. May require occasional travel Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent communication skills- verbal, written & active listening Excellent Mindset Detail-oriented Proficient in Microsoft applications along with proficient computer systems and data entry Excellent attendance Strong problem-solving and conflict-resolution abilities. Patience and empathy to handle stressful situations calmly. Ability to multitask, manage time, and stay organized. Ability to work both independently and as part of a team WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
    $18 hourly Auto-Apply 60d+ ago
  • Technical Service Representative- Aerospace

    Akzo Nobel N.V 4.7company rating

    Representative job in Waukegan, IL

    About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Job Purpose The Technical Service Representative North America - Aerospace is responsible for leading the delivery of technical support and service solutions for aerospace coatings across all segments (General Aviation, Cabin, Structure, Air Defense, OEM Airlines MRO) within a region, reporting to the Regional Technical Service Manager - Aerospace. This role ensures the deployment of expert technical personnel, robust processes, and advanced tools to support coating application, performance, and regulatory compliance, enhancing customer satisfaction and operational efficiency. The representative collaborates with sales, R&D, and supply chain teams to deliver tailored technical solutions, aligning with the Aerospace business strategy and supporting regional sales goals. Key Responsibilities * Deliver technical support solutions for coating applications across all Aerospace segments, ensuring high performance and customer satisfaction. * Collaborate with sales teams to address client technical needs, supporting key account managers in securing and retaining contracts. * Ensure coating solutions comply with industry standards across the mentioned segments, coordinating with compliance teams for audits and certifications. * Leverage CRM systems to track technical service requests and performance, enhancing service delivery and client interaction data. * Monitor and report on technical service performance, delivering insights on coating issues, resolution times, and client feedback to the Regional Technical Service Manager. * Partner with R&D to develop and test coatings that meet segment-specific requirements (e.g., fire-retardant for Cabin, durable for Structure). * Drive continuous improvement in technical service processes, optimizing application efficiency and compliance to enhance customer value. * Conduct technical market analysis to identify emerging coating needs, such as eco-friendly or high-performance solutions, supporting sales growth. * Ensure adherence to corporate policies, HSE standards, and aerospace regulations in all technical service activities. * Support sales teams in client presentations, providing technical expertise to strengthen value propositions and contract negotiations. * Proactively resolve complex coating performance issues, coordinating with supply chain and R&D to maintain client trust and operational efficiency. * Support during customer complaint process by supporting Root Cause Analysis (RCA) process and collaborate with functions to ensure appropriate corrective actions are in place. Job Requirements Knowledge & Work Experience: * 10+ years of experience in technical service, engineering, or related roles, with at least 5 years in aerospace, paints and coatings, or high-tech industries, ideally supporting coating applications. * Deep expertise in aerospace coating technologies, including lightweight, fire-retardant, anti-corrosion, and high-durability solutions, with knowledge of application processes (e.g., spray, curing) and testing protocols. * Comprehensive understanding of aerospace regulations, with experience ensuring compliance in technical delivery. * Proven experience in managing technical service teams and collaborating with sales and R&D to support customer needs, with familiarity with CRM and IBP processes. * Preferred: Background in supporting technical solutions for OEMs, MROs, or defense contractors, with a track record of resolving complex coating performance issues. Education: * Bachelor's degree in chemical engineering, materials science, aerospace engineering, or a related field. Skills: * Stakeholder Management: Advanced expertise in engaging sales teams, customers (OEMs, MROs, defense), and R&D to deliver technical solutions. * Project Management: Advanced skills in managing technical service projects, compliance audits, and customer support initiatives under tight timelines. * Decision Making: Confidence in making technical decisions on coating solutions and resource allocation to support sales and client needs. * Value Proposition Creation: Proficiency in developing technical solutions that enhance coating performance and compliance, addressing diverse segment needs. * Communication & Presentation: Good ability to deliver technical presentations to clients and sales teams, explaining complex coating solutions. * Results Orientation: Drive to achieve high service levels and customer satisfaction across segments. * Cross-Functional Knowledge: Good familiarity with R&D, supply chain, and sales processes, enabling seamless technical support. Compensation & Benefits Base salary range for this role is: $84,000 to $96,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future. 401K retirement savings with 6% company match Medical insurance with HSA Dental, Vision, Life, AD&D benefits Generous vacation, sick and holiday pay Short & Long term disability Paid Parental leave after 1 year Career growth opportunities Active Diversity & Inclusion Networks Employee referral bonus Competencies Accepting Direction Accepting Responsibility Acquiring Information At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 50210 #LI-CH3
    $84k-96k yearly 5d ago
  • Customer Support Representative

    Citizens Bank-Wi 4.2company rating

    Representative job in Mukwonago, WI

    Job Description The Customer Support Representative handles all customer calls that come into the Bank needing support for their accounts and services. The Customer Support Representatives provide account support for both business and consumer customers on deposit accounts and loans. The Customer Support Representative's primary responsibilities include account maintenance, reconciling and researching accounts, debit card maintenance and electronic banking support. In addition the Customer Support Representative is responsible for recognizing customer needs and cross-selling products and services that align with their customer's financial goals. Hours: Business hours: Monday - Friday 8am-5:30pm, Saturday 9am-1pm Typically 15-29 hours per week. This position will typically work every Saturday. *Hours may vary based on business needs and may change at any time Essential Duties and Responsibilities: Listen effectively to customers' requests and promptly take the necessary action to assist them. Effectively cross sell bank products and services Educate customers on utilizing bank products and services Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank and/or the customer Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction Adapt to the concepts and procedures, notifying management when additional training is needed on product and service knowledge Any other duties as assigned Requirements: High School Diploma or GED 2+ years of Personal Banking experience required Knowledge of banking products and services including loans Call center experience preferred Strong verbal communication skills Ability to cross sell products and services Ability to multitask Critical Competencies: Customer Service Excellence Communication Listening Skills Confidentiality ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at *********************************************************************************************
    $36k-44k yearly est. 14d ago
  • Call Center Representative_Pharma exp_Lake forest IL

    360 It Professionals 3.6company rating

    Representative job in Lake Forest, IL

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Call Center Representative in Lake Forest IL. Qualifications At least 1 year of relevant experience with Pharma related customer service. Additional Information In person interview is acceptable.
    $30k-36k yearly est. 1d ago
  • Automotive Call Center Representative

    Russ Darrow Group 4.3company rating

    Representative job in Greenfield, WI

    The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you! Summary Do you enjoy working with new technologies and providing top-notch customer service? We are seeking energetic individuals to join our fast-paced Service BDC team. This is a fantastic opportunity to start or grow your career in the automotive industry and gain valuable experience in dealership operations. In this role, you will be the crucial link between customers and the service department. You'll assist customers with scheduling maintenance, answering service-related inquiries, and ensuring a seamless service experience. Our in-house training team is dedicated to your success, offering online and on-site programs to help you excel in your role. We are looking to fill 1 full-time position and 1 part-time position. Location: 9201 W Brown Deer Rd, Milwaukee, WI 53224 Responsibilities Assist customers online and over the phone with service inquiries and scheduling appointments. Answer incoming service calls, build customer relationships, and deliver exceptional customer service. Respond to customer inquiries via email, phone, text, and live chat. Schedule service appointments and coordinate with service advisors to ensure smooth operations. Use dealership software to provide customers with accurate information regarding services, pricing, and promotions. Collaborate with the service team, other BDC staff, and management to ensure customer satisfaction. Attend department training sessions to stay updated on dealership processes and technologies. Perform other duties as assigned. Requirements * Strong work ethic * Strong internet and computer skills * Strong and professional communication skills * Attention to detail * Enthusiastic to learn and desire for ongoing training * Maintain a clean and professional appearance * Self-motivated and goal oriented * Desire for a long-term position * Must be able to work flexible hours, including some evenings and Saturdays * Prior customer service, call center or telecommunications experience is required * Prior automotive experience is preferred, but not required * Ability to pass a background check and drug screening Benefits * Competitive Compensation Plans * Full Benefits Package * Medical, Dental & Vision * 401k with Company Match * HSA with Company Contribution * PTO from day one!!! * Growth and Advancement Opportunities * Continuous Training and Development
    $30k-36k yearly est. 12d ago
  • Bank Call Center Representative

    Waukesha State Bank 3.9company rating

    Representative job in Waukesha, WI

    Job Description Join Waukesha State Bank as the friendly, knowledgeable voice our customers count on! In this role, you'll assist with deposit and loan questions, debit card issues, online banking support, and fraud/dispute concerns-all while delivering exceptional customer service. What You'll Bring: 1+ year of banking customer service experience Strong phone and problem-solving skills Attention to detail and a commitment to friendly, professional service Comfort with Microsoft Word, Excel, and learning new systems Preferred: Retail banking or call center experience Be part of a community bank that values integrity, teamwork, and great service. Apply today! Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service. This is an onsite position in Waukesha County, WI Employment with Waukesha State Bank is contingent upon successful completion of a criminal background check and drug screen. EOE Disability/Vet
    $33k-39k yearly est. 17d ago
  • Mortgage Loan Servicing Representative - To 50K - Milwaukee, WI - Job 3583

    The Symicor Group

    Representative job in Milwaukee, WI

    Mortgage Loan Servicing Representative - To $50K - Milwaukee, WI - Job # 3583Who We Are The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves! We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you. The PositionOur community bank client is seeking to fill a Mortgage Loan Servicing Representative role in the Milwaukee, WI market. The successful candidate will be Responsible for escrow and loan servicing tasks, responding to internal and external customer inquiries related to mortgage and consumer loans, providing high-quality customer service and supporting insurance and investor servicing functions as needed.The position includes a generous salary of up to $50K plus incentives and an excellent benefits program. (This is not a remote position) Mortgage Loan Servicing Representative responsibilities include: Escrow management for the Mortgage and Consumer Loan Portfolio: Establish and maintain escrow accounts within the bank's core system. Perform escrow analyses and ensure timely disbursement of property taxes. Track and address delinquent property taxes. PMI Administration: Activate, disburse, and close PMI. Regulatory and Policy Compliance: Ability to adhere to all regulations, investor requirements, and internal policies. Investor Servicing Support: Assist in the management of investor servicing portfolios, including: Monitoring and maintaining Freddie Mac and FHLB portfolios and associated payment activity. Remitting payments, payoffs, and other transactions to the secondary market, and resolving any edit requests. Performing a variety of investor servicing functions as needed to support ongoing operations. Compiling and forwarding audit documentation in accordance with investor requirements. Executing monthly investor accounting cycles and processing related invoices. Reviewing and working investor-related reports to maintain up-to-date and accurate data. Staying current on investor servicing guidelines and reporting obligations. Perform A+ Warehouse lending responsibilities as needed. Insurance Monitoring: Monitor, disburse, and scan hazard and homeowners insurance documentation. Establish force-placed flood insurance coverage in compliance with regulatory guidelines. Reporting and Reconciliation: Reconcile internal investor and ledger accounts. Review various reports to identify and resolve exceptions, errors, and out-of-balance items. Loan Servicing Support: Verify year-end loan documentation and work internal loan reports. Perform servicing tasks such as: Credit references and mortgage verifications. Generating and applying payoff requests (via check or wire). File maintenance and construction draw processing. Responding to customer inquiries and servicing requests. Provide excellent internal and external customer service. Any other duties as assigned. Who Are You? You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future. You also bring the following skills and experience: High School diploma or equivalent required. Six months to two years related experience and/or training; or equivalent combination of education and experience. Experience with Jack Henry SilverLake a plus. Strong problem-solving and critical thinking skills. Self-starter, inquisitive, decisive, and accountable. Ability to prioritize and organize workflow, complete simultaneous projects by required deadlines. Regular, dependable attendance and flexibility in schedule when required. Professionalism in written and verbal communication, demeanor, and appearance; able to interact positively with coworkers and customers. Strong analytical skills, numerical aptitude, and ability to plan ahead and solve problems. High attention to detail and a strong commitment to accuracy. Demonstrates teamwork and initiative to support branch or department success. Take the initiative to learn and share industry knowledge. Accept and deliver constructive criticism with tact and respect. Ability to retain knowledge gained from corrections or errors.Handles confidential conversations and information in a professional and ethical manner, in line with bank policies. The next step is yours. Email us your current resume along with the position you are considering to: ************************
    $50k yearly Auto-Apply 60d+ ago
  • Sales Development Representative- EdTech

    Securly 4.4company rating

    Representative job in Milwaukee, WI

    Securly is the market leader in AI-powered student safety and wellness solutions, trusted by more than 20 million students across 20,000+ schools worldwide. Our mission is to help schools create safer, more supportive learning environments for every student. Since launching the world's first cloud-based web filter for K-12 in 2013, Securly has continued to set the standard for student well-being technology. Our platform combines AI and human insight to help schools proactively identify and respond to risks such as bullying, self-harm, and violence-technology credited with preventing 2,000+ potential tragedies. Securly is recognized as an EdTech Top 40 ā€œMost Used Product,ā€ meaning our solutions are among the most widely adopted and relied upon in K-12 schools nationwide. We are also a GSV 150 honoree, recognizing the world's most innovative and impactful education companies shaping the future of learning. Our people-first culture is backed by strong engagement: 82% employee engagement (vs. a 73% global benchmark) 94% of employees are proud to work here 91% rate manager effectiveness above benchmarks We invest in growth, promote from within, and turn innovation into real-world impact. At Securly, we don't just build products-we protect students, partner with educators, and build trust at scale. Overview of the Role As a Business Development Representative (BDR/SDR) at Securly, you'll be on the front lines of our mission to keep students safe and well. This role is an opportunity to launch a high-impact sales career while making a meaningful difference in K-12 education. You'll own the top of the sales funnel-identifying, qualifying, and engaging prospective school districts through a mix of outbound and inbound strategies. Your work will directly drive pipeline growth, build trusted relationships, and set the foundation for long-term partnerships with school leaders nationwide. With clear paths to Account Executive and beyond, this is more than a job-it's a springboard for growth. Location: Remote / U.S.-based Reports to: Director of Business Development Performance Objectives (First 12 Months) First 30 Days Ramp on Securly's product suite, ICPs, messaging, and internal tools Begin daily outreach (50-100 calls, 50-200 emails) Enter 10-30 new prospects into Salesforce daily 60-90 Days Drive 10-25 meaningful conversations per week with K-12 contacts Schedule 5-15 qualified meetings weekly Create 8-15 new sales opportunities monthly Achieve a 20-30% lead-to-opportunity conversion rate 6 Months Execute and optimize outbound prospecting across phone, email, and LinkedIn Leverage coaching, peer feedback, and metrics to improve performance 12 Months Influence pipeline value equal to 5-10Ɨ your compensation Meet or exceed quota consistently Contribute to team best practices and support onboarding of new BDRs Begin career pathing toward AE or other roles within Sales, Customer Success, or adjacent teams Core Responsibilities Drive high-volume, multi-touch outreach via phone, email, and LinkedIn to engage K-12 decision-makers Qualify inbound and outbound leads based on interest, urgency, and fit Deliver compelling product messaging using testimonials, outcomes, and market data Handle objections and tailor conversations to prospect priorities Maintain clean and accurate records in Salesforce and Outreach.io Partner with Sales, Marketing, and RevOps to ensure seamless handoff of qualified leads Continuously improve through coaching, data insights, and collaboration with peers What You've Likely Done Before Worked in a high-activity outbound sales role (SaaS or EdTech preferred) Used active listening and communication to engage and qualify prospects Managed workflow and cadence using Salesforce and Outreach.io Conducted research to identify prospects and personalize outreach Maintained organized pipeline and CRM records Collaborated with Sales or Marketing teams on lead generation strategies What Top Performers Tend to Have Clear, confident, and adaptive communication skills (verbal and written) A growth mindset and resilience to power through rejection Strong time management and prioritization abilities Ability to build rapport and trust with IT leaders and K-12 educators Passion for improving student safety and wellness through technology Understanding of K-12 structures, decision-making, and stakeholder roles Tools & Technology You'll Use Salesforce (CRM for leads, pipeline, and account data) Outreach.io (sequencing, call recording, and performance analytics) GovSpend and AI Gems (prospect enrichment, territory research, funding insights) Why Join Securly Make a real impact protecting 20M+ students across 20,000+ schools Thrive in a people-first culture with high engagement and strong leadership Grow your career-many Sales, CS, and GTM leaders began as BDRs Join a GSV 150-recognized innovator reshaping student safety, wellness, and AI-driven EdTech Compensation & Benefits Total Compensation: $60,000 base + $30,000 variable = $90,000 OTE Top-tier medical, dental, and vision coverage; 401(k) with company match Unlimited PTO, 12 weeks paid parental leave, summer Fridays, and year-end shutdown Free 24/7 confidential mental health counseling and wellness tools $1,000 annual learning stipend and structured onboarding and coaching Securly is an Equal Opportunity Employer committed to building a diverse, inclusive workplace. If you need assistance or accommodation during the hiring process, please contact **************************. #LI-REMOTE #LI-DO1
    $30k-90k yearly Auto-Apply 17d ago
  • Sales Development Trainee / Account Representative

    SMC Corporation 4.6company rating

    Representative job in Milwaukee, WI

    PURPOSE The SMC Sales Development Program is a sales development program designed to provide training on our extensive product line, proficiency of our corporate sales strategies, familiarity of our manufacturing methods, and competency of our internal support processes. This is an entry- level outside sales position at SMC, with ample opportunity for growth once at the branch. The SMC Sales Development Program training is both classroom-based and hands-on, accommodating the varied learning styles of trainees. Unlike other sales training programs, the SMC Sales Development Program provides training through work-experience; you will spend time with each of SMC's departments working and building relationships throughout your time at headquarters. These cross-departmental relationships and knowledge will make you invaluable to customers while in the field. The SMC Sales Development Program exists to prepare a person for a career in outside sales with SMC Corporation of America-we welcome interested individuals with all levels of experience and backgrounds to apply. The SMC Sales Development Program is a great opportunity for those looking to gain an understanding of automation in manufacturing, regardless of their prior education or work experience. We are looking for curious-minded individuals who are looking to join a company dedicated to sustainable automation. ESSENTIAL DUTIES The Sales trainee will receive training that ranges from sales skills development and corporate culture to SMC's applications, product line, and target industries served. They will learn about sales strategy, marketing and manufacturing production and order fulfillment. Specifically, the trainee will be required to participate in the following training activities: During the 12 weeks in training, participants develop selling skills, learn SMC target industries, the SMC product line and its applications, and beyond. Importantly, there is extensive training on our product line and its applications in the manufacturing environment. Actively participate in learning activities which demonstrate sales operations and supply chain functionality Complete written and practical training in supply chain policy and procedures Actively participate in learning the activities of a technical support role Complete basic pneumatics training and other technical training as directed by SMC sales management Review product catalogs & manuals to gain a basic understanding of SMC product Work with our internal support team to learn how to demonstrate "best in class" customer support Partner with experienced SMC sales professionals on customer & distributor visits Collaboration with cohort members to present a customer pitch to SMC leadership Complete short-term work assignments in all functional areas of the business (such as production, warehouse, customer service, etc.) Participate in simulated selling scenarios onsite with Sales Division leadership and SMC's successful sales team members Cross-departmental and internal collaboration between teams to build strong relationships at headquarters that will be key to success in the field Available Branches for assignment after graduating the Sales Academy: Atlanta, GA Austin, TX Birmingham, AL* Boston, MA Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Dallas, TX Denver, CO* El Paso, NM* Indianapolis, IN Kansas City, MO* Knoxville, TN* Los Angeles, CA Milwaukee, WI Minneapolis, MN Nashville, TN New Jersey (multiple locations) Phoenix, AZ Portland, OR Richmond, VA* Rochester, NY San Jose, CA St. Louis, MO Tampa, FL * Some of the listed branches are satellite branches and will be hiring trainees on a case by case basis PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Occasional travel in a team training environment may be required Physically capable of lifting SMC products and displays up to 50 lbs. Varying work hours MINIMUM REQUIREMENTS Two (2) year Technical degree or equivalent work experience, four (4) year degree preferred Excellent communication skills Proficient in the use of computers and ability to learn new programs and tools as required For Internal Use only: SalesAcad001, Sales001
    $44k-66k yearly est. 4d ago
  • Call Center Representative

    Serigraph 4.2company rating

    Representative job in West Bend, WI

    Join Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities - Set up new eCommerce customers and manage new customer location openings. Process eCommerce order entry using the ez POP framework for call center customers. Prepare and review production paperwork, rerun requests, and customer account documentation. Expedite products and coordinate shipments to meet customer requirements. Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues. Ensure accurate reporting and review of production reports related to customer accounts. Support environmental practices by handling and disposing of materials per procedures. Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements. Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area. Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual. What we are looking for in a Call Center Representative - High school diploma or equivalent. Two or more years of call center or customer service experience. Strong communication skills for professional interaction with customers, sales, and operations. Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis). Excellent attention to detail, problem-solving, and critical thinking skills. Knowledge of good departmental and company safety/housekeeping/PPE practices. Understand departmental procedures and policies. Preferred Qualifications of a Call Center Representative - Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education. Understanding of commercial challenges and PCI (Payment Card Industry) compliance. Strong continuous improvement mindset. Ability to thrive in high-pressure environments with multitasking and prioritization. Energetic, self-motivated, and adaptable in ambiguous situations. Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out. Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want. Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy: Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today! *Serigraph is an Equal Opportunity Employer*
    $32k-39k yearly est. Auto-Apply 34d ago
  • Inside Sales Representative (Vernon Hills, IL, US, 60061)

    Steris Corporation 4.5company rating

    Representative job in Vernon Hills, IL

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a Procedural OR Inside Sales Representative at STERIS, you will gain the knowledge, skills, and experience to jumpstart a limitless career. All while contributing to a team and culture dedicated to a singular goal: advancing the world of health. As part of one of the world's leading medical technology companies, you will learn first-hand how our innovations make a difference to lives around the world. Your primary responsibilities include driving sales of the Procedural OR product line to new and existing customers both virtually and sometimes in-person. Your goal is to meet or exceed individual and team sales objectives and annual sales quotas. This is a hybrid role candidates must be based out of one of the following state/cities: Vernon Hills, IL or Northern Suburbs of Chicago. "Must be willing to consider future relocation opportunities for growth into field sales in various markets around the country." What will you do as an Inside Sales Representative * Manage, prospect, and build relationships within an assigned territory to increase revenue growth and customer satisfaction. * Drive sales of medical supplies and devices that have a medium length sales cycle and existing account penetration. * Manage sales pipeline and monthly business forecasting. * Present quarterly business updates to business unit executive leadership team. * Attend national sales meetings and conferences. The Experience, Skills, and Abilities Needed Required * Bachelor's degree * Open to future growth opportunities and relocation to outside field sales in various markets across the country * Ability to travel overnight up to 15% * Must be able to be compliant with hospital/customer credentialing requirements Preferred * 1 year of sales experience What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: * Base Salary + Incentive Compensation Program * Cell Phone Stipend * Robust Sales Training Program * Paid Time Off + 9 Corporate Holidays Per Year * Excellent Healthcare, Dental, and Vision Benefits * Healthcare and Dependent Flexible Spending Accounts * Long/Short Term Disability Coverage * 401(k) with a Company Match * Parental Leave * Tuition Reimbursement Program * Additional Add-On Benefits/Discounts #LI-BS1 Pay rate for this opportunity is $55,000. This position is incentive plan eligible, at target earnings of $72,500, depending on performance. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
    $55k-72.5k yearly 36d ago
  • Inside Sales Representative - Endurant

    Inpro Career 4.4company rating

    Representative job in Muskego, WI

    Join a Milwaukee Journal Sentinel Top Workplace hall of fame company! Maybe it's our focus on employee culture, maybe it's the generous time off, or just that we are an Employees First company altogether, but there's a reason why you'll find most of our employees have made Inpro their career, not just a job. We are currently seeking a motivated Inside Sales Rep to join our Endurant Sales Team. What you will do: Identify quality opportunities in pre-construction phase to get specification inclusion to ensure a high close ratio Identify and develop relationships with all key decision makers related to a project opportunity to maximize sales opportunities and close ratios with facility end-users. Utilize effective, regular and positive communication with Inside and Outside Reps to develop strong relationships with architects, designers, general contractors to secure projects. Effective and timely follow-up of bids, marketing leads and inquiries to increase sales volume. How you do it: Educate customers on the benefits of choosing Inpro with ease and confidence both on the phone and in email Exude passion and dedication every day to succeed. Utilize and maintain all sales data systems such as, Salesforce, Experlogix and NetSuite Demonstrate effective project management skills through timely follow up and coordination to maximize close ratio. Ensure all policies and procedures are followed during the project process. Attributes: Learner - Know your products and markets Collaborator - Work well with all internal and external customers Excellent communicator - Be professional, clear and concise Problem solver - Create and deliver solutions for our customers Teacher - Actively support and contribute in all cross promotion of all Inpro products Curious - Ask great questions to uncover customer needs Persuasive - Make the case for Inpro solutions Confidence - To close the deal Education and Experience: College Degree preferred BTB telesales experience preferred Excellent listening, probing and closing skills
    $32k-46k yearly est. 5d ago
  • Inside Sale Rep

    Fastsigns 4.1company rating

    Representative job in Wauwatosa, WI

    Benefits: * 401(k) matching * Bonus based on performance * Health insurance * Paid time off FASTSIGNS #300102 is excited to announce an opening for an Inside Sales Representative to become an integral part of our team! What We Offer: Competitive Pay Paid Vacation and Holidays Performance bonuses Continuous training opportunities As a FASTSIGNS Inside Sales Representative, You Will: Be the first point of contact for both existing and prospective customers at our FASTSIGNS Center Develop skills to prepare estimates, manage work orders, and ensure orders are delivered on time Participate in team meetings, contribute to business and marketing strategies, and play a key role in the FASTSIGNS Center's success Engage with customers via email, phone, and face-to-face Foster long-lasting client relationships What We're Looking For: Ideally, 1-2 years of sales experience High school diploma Someone who is outgoing, eager to learn, responsive, and skilled in building relationships Strong listening and organizational skills Ability to sit and view a computer screen for extended periods Ability to maintain composure under pressure and produce high-volume, high-quality work Are you passionate about working with people and providing solutions through advice and consultation? Are you seeking a job that offers ongoing learning, skill development, and a career? If so, we want passionate individuals like you to join the dynamic sign industry. Apply today!
    $49k-68k yearly est. 32d ago
  • Inside Sales Representative

    Dedicated Computing LLC 4.0company rating

    Representative job in Waukesha, WI

    The Inside Sales Representative is the internal customer champion within Dedicated Computing and the face of Dedicated Computing to its customers. This role is responsible for guiding our organization in successful execution of business operations in support of our customers' needs for products and services. The Inside Sales Representative is also responsible and accountable for managing Customer accounts by providing regular, proactive communication, day-to-day support, managing product lifecycle, managing the customer forecast, upselling and cross selling and being the advocate for customer escalations to increase customer retention and growth. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Account Management Communications & Sales Proactively communicate with external and internal stakeholders with the goal of maintaining and improving customer satisfaction. Partnered with the Account Executive team, drive the account strategy including responsibility and authority for delivery of customer revenue. Develop and maintain collaborative relationships with customer stakeholders. Identify and communicate new lines of business within assigned accounts through marketing and sales processes. Identify and communicate opportunities to add value to current customer programs through software or services. Act as the primary internal point of contact and escalation point between customer and Dedicated Computing. Initiate and drive customer escalation processes and proactively communicate with customer and internal teams on resolution. Proactively monitor customer satisfaction level including customer scorecards and lead continuous improvement actions in response. Create quotations and manage pricing for released products. Establish and maintain consistent forecasting practices with the customer and, using the ERP system, drive forecast into demand and supply planning processes. Collaborate with customers to improve demand forecast accuracy. Recommend and drive process and communication improvements with customers and internal stakeholders. Act as a point of escalation for all internal stakeholders. Facilitate customer meetings and Quarterly Business Reviews, either at Dedicated, the customer site or via remote conference. Understand and ensure execution to the terms and conditions of customer contracts, including Master Supply Agreements, Statements of Work and related amendments. Setup and maintain customer view of the Dedicated extranet. Lifecycle & Bill of Material Management Proactively drive life cycle management strategy and product phase-in and phase-out plans. Identify program level transition opportunities and work with the PMO, Outside Sales and Product Manager to initiate the transition process. Coordinate with Sustaining Engineering, Product Management and Sourcing on platform End of Life (EOL). Leadership Take responsibility and authority for delivery of results to customers and internal support teams. Make decisions on behalf of Dedicated in support of the customers and business objectives. Drive efficient use of time in the business and direct the efforts of others through good organization as well as excellent oral and written communication. Use critical thinking and experience to make recommendations and decisions that improve customer satisfaction while maintaining or improving the profitability of the enterprise. Work closely with all parts of the organization, internal and external, as an active team member and leader. Recommend, participate in and lead process improvement activities. QUALIFICATIONS/EDUCATION and/or EXPERIENCE Required: Bachelor's Degree and at least 3 years of equivalent experience managing customers or OEMs in a technology industry; or equivalent combination of education and experience. Excellent written and oral communication skills. Must be PC literate with experience using ERP systems and Windows Office applications. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and margin. Good organizational skills. Must be self-motivated and able to work as a member of a team. Ability to travel to customer locations, approximately 5-10%. Preferred: Strategic sales experience with a preference to Miller-Heiman Experience working with Manufacturers Representatives Extensive knowledge of the computer industry. Project management experience and/or certification Experience within Military, Medical, and/or Simulation Markets. Experience working with forecasting and data analysis methods. Valid Driver's License. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to sit; walk; use hands to manipulate objects, tools, or controls; reach with hands and arms; talk and hear. The associate must occasionally lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with the assistance of others. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. This includes a highly regulated, climate-controlled, low to moderate noise environment. EQUAL EMPLOYMENT OPPORTUNITY All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $37k-50k yearly est. Auto-Apply 40d ago
  • Temporary Retail Sales Support

    Maurices 3.4company rating

    Representative job in Delafield, WI

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1252-Nagawaukee Center-maurices-Delafield, WI 53018. Ready to help bring feel good fashion for real lifeā„¢ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. Location: Store 1252-Nagawaukee Center-maurices-Delafield, WI 53018 Position Type:Temporary (Fixed Term)/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $32k-40k yearly est. Auto-Apply 14d ago
  • Inside Sales Representative Full Time

    Capital Construction Services Holdings, Inc. 4.4company rating

    Representative job in Menomonee Falls, WI

    Capital Heating, Cooling, Electric & Plumbing is a leading employer in the Milwaukee Metro area and is looking to add a Full Time Inside Sales Representative to our team! Earning BizTimes Future 50 and honored as one of 2020's Fastest Growing Firms by the Milwaukee Business Journal, we are the PREFERRED workplace destination! $15/Hr. Hours Vary Between 7am - 7pm AND Rotating Weekends Paid Training Holidays Off Start as early as 10/02/2025 Bi-Weekly Payday Office Atmosphere Position Summary: 50+ phone conversations/day required. Responsible for generating appointments and sales for Capital Heating Cooling Electric & Plumbing products & services by converting inbound inquiries to sales, and making multiple outbound calls. This role is responsible for establishing and maintaining excellent customer relationships by becoming a trusted advisor. Learn our industry and apply your talent. Required Qualifications: Professional phone etiquette, intelligence and business acumen Some phone experience talking to consumers about Products & Service Excellent verbal & written communication skills and active listening Money motivated with an ethical approach toward business Ability to work independently and plan your day Ability to learn and communicate HVAC products and services - HVAC experience NOT required; this is NOT a technical role Organized with attention to detail Comfortable learning new software & operating multiple applications simultaneously Appointment setting experience helpful High school diploma or equivalent required Comprehensive Benefits Package: Medical Insurance Dental Insurance Vision Insurance Paid Vacation Paid Holidays 401K w/ Company Match Continual professional development and education An AMAZING company culture
    $15 hourly Auto-Apply 53d ago
  • Customer Support Representative

    Citizens Bank 3.7company rating

    Representative job in Mukwonago, WI

    The Customer Support Representative handles all customer calls that come into the Bank needing support for their accounts and services. The Customer Support Representatives provide account support for both business and consumer customers on deposit accounts and loans. The Customer Support Representative's primary responsibilities include account maintenance, reconciling and researching accounts, debit card maintenance and electronic banking support. In addition the Customer Support Representative is responsible for recognizing customer needs and cross-selling products and services that align with their customer's financial goals. Hours: Business hours: Monday - Friday 8am-5:30pm, Saturday 9am-1pm Typically 15-29 hours per week. This position will typically work every Saturday. *Hours may vary based on business needs and may change at any time Essential Duties and Responsibilities: Listen effectively to customers' requests and promptly take the necessary action to assist them. Effectively cross sell bank products and services Educate customers on utilizing bank products and services Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank and/or the customer Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction Adapt to the concepts and procedures, notifying management when additional training is needed on product and service knowledge Any other duties as assigned Requirements: High School Diploma or GED 2+ years of Personal Banking experience required Knowledge of banking products and services including loans Call center experience preferred Strong verbal communication skills Ability to cross sell products and services Ability to multitask Critical Competencies: Customer Service Excellence Communication Listening Skills Confidentiality ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at *********************************************************************************************
    $35k-39k yearly est. Auto-Apply 14d ago
  • Bank Call Center Representative

    Waukesha State Bank 3.9company rating

    Representative job in Waukesha, WI

    Join Waukesha State Bank as the friendly, knowledgeable voice our customers count on! In this role, you'll assist with deposit and loan questions, debit card issues, online banking support, and fraud/dispute concerns-all while delivering exceptional customer service. What You'll Bring: 1+ year of banking customer service experience Strong phone and problem-solving skills Attention to detail and a commitment to friendly, professional service Comfort with Microsoft Word, Excel, and learning new systems Preferred: Retail banking or call center experience Be part of a community bank that values integrity, teamwork, and great service. Apply today! Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service. This is an onsite position in Waukesha County, WI Employment with Waukesha State Bank is contingent upon successful completion of a criminal background check and drug screen. EOE Disability/Vet
    $33k-39k yearly est. 15d ago
  • Call Center Representative

    Serigraph 4.2company rating

    Representative job in West Bend, WI

    Job DescriptionJoin Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities - Set up new eCommerce customers and manage new customer location openings. Process eCommerce order entry using the ez POP framework for call center customers. Prepare and review production paperwork, rerun requests, and customer account documentation. Expedite products and coordinate shipments to meet customer requirements. Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues. Ensure accurate reporting and review of production reports related to customer accounts. Support environmental practices by handling and disposing of materials per procedures. Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements. Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area. Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual. What we are looking for in a Call Center Representative - High school diploma or equivalent. Two or more years of call center or customer service experience. Strong communication skills for professional interaction with customers, sales, and operations. Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis). Excellent attention to detail, problem-solving, and critical thinking skills. Knowledge of good departmental and company safety/housekeeping/PPE practices. Understand departmental procedures and policies. Preferred Qualifications of a Call Center Representative - Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education. Understanding of commercial challenges and PCI (Payment Card Industry) compliance. Strong continuous improvement mindset. Ability to thrive in high-pressure environments with multitasking and prioritization. Energetic, self-motivated, and adaptable in ambiguous situations. Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out. Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want. Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy: Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today! *Serigraph is an Equal Opportunity Employer*
    $32k-39k yearly est. 11d ago

Learn more about representative jobs

How much does a representative earn in Greendale, WI?

The average representative in Greendale, WI earns between $26,000 and $60,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in Greendale, WI

$39,000

What are the biggest employers of Representatives in Greendale, WI?

The biggest employers of Representatives in Greendale, WI are:
  1. A Better Today Recovery Services
  2. Dohrn Transfer
  3. Easter Seals Southeast Wisconsin Inc
  4. Educators Credit Union
  5. Molina Healthcare
  6. AMFM Healthcare
  7. Alfredbeneschco
  8. Rundle-Spence Mfg Co
Job type you want
Full Time
Part Time
Internship
Temporary