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  • Representative, Customer Service - Skilled

    Dexian

    Representative job in Portage, MI

    Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $27k-35k yearly est. 2d ago
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  • Real Estate Sales Representative -- Entry-Level

    Cressy & Everett Real Estate 4.0company rating

    Representative job in Niles, MI

    An Entry-Level Real Estate Sales Representative is a real estate agent who meets with clients to help them with the purchase and sale of property. In this position, you will help clients find a home that meets their needs and then walk them through the process of putting in an offer, reaching mutual acceptance and drafting up a purchase contract. Entry Level Real Estate Sales Representatives must be customer service oriented and have excellent communication abilities. It's an exciting time in the real estate market, and we are looking for Sales Representatives who want to capitalize on the market and create a smooth and pleasant purchase and sale experience for their clients. The ideal Entry Level Real Estate Sales Representative will be teachable, self-motivated, and creative. The real estate market is always growing and changing, and we want someone who can come up with creative ideas to make themselves stand out to customers. Experience in sales, customer service, and marketing are preferred. One of the exciting aspects of real estate is that compensation is based on performance. Real Estate Sales Representatives often make over $100,000 a year. You will find that the more work and effort you put into your position, the more money you will earn. Regulatory Notice: While a real estate license is not required to apply, you must obtain a real estate license before officially being hired. To earn a real estate license you will need to complete real estate classes (online or in-person) offered by an accredited learning institution and pass a state licensing exam. To learn more about the real estate licensing process, apply now and our recruiting team will provide additional details. Job Responsibilities In this role, you will... * Meet with clients to discuss their home purchase and sale needs * Take clients to home showings and open houses * Stay informed on home values and offer appropriate advice to clients on how much they should sell a home for or offer on a home * Follow up with clients on their real estate needs and stay in regular contact with them * Network with other Real Estate Sales Representatives to create positive relationships * Come up with creative marketing strategies for selling homes * Represent and advise clients during sales and purchase negotiations * Come up with creative marketing strategies to get the word out about your Real Estate Sales Representative services As a broker, we will... * Help you through the training and licensing process for obtaining a real estate license and offer follow-up training to help you stay informed and relevant * Share our infrastructure to help you obtain and manage your clients * Offer you independence and flexibility to help you maintain a positive work-life balance * Provide a supportive and positive work environment for you to thrive About Cressy & Everett Real Estate Cressy & Everett Real Estate, founded in 1946, is a member of Leading Real Estate Companies of the World, an international network of independent real estate companies. We have over 150 sales associates and are a regional, full-service firm specializing in residential brokerage and home warranties through our nine offices in five Indiana and Southwestern Michigan counties. Working Here Cressy & Everett Real Estate has the most reputable and knowledgeable sales professionals in Northern Indiana and Southwestern Michigan - more than any company in the area. We take the training and development of our agents seriously. To stay competitive in today's market, you need more tools and services than your competition. As a member of the Cressy & Everett brand, you'll benefit from our local support and systems to grow your business. Our Equal Opportunity Promise We are committed to fair hiring practices and operate as an equal opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves as being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect. Industry Real Estate Nexp
    $100k yearly 60d+ ago
  • Customer Service Representative

    JBL Resources 4.3company rating

    Representative job in Portage, MI

    About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer service support for sales, promotions, installations, and ongoing communications. Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws. Developing proactive communication strategies and educational initiatives for customers across the organization. Creating and implementing improvement plans based on customer feedback and survey results. Responding promptly to customer inquiries via phone, email, and other channels. Collaborating with internal teams to resolve product or service issues. Maintaining accurate records of customer interactions and follow-up actions. Supporting the continuous improvement of customer service processes and tools. Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction. Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems. Escalating unresolved issues to appropriate departments while following up to ensure timely resolution. Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies. Identifying trends in customer inquiries and providing insights to improve service processes and customer experience. Qualifications: Minimum of 2 years of experience in a customer service or related role. Strong interpersonal and communication skills. Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise. Comfortable working in a fast-paced environment with multiple priorities. Proficient in using customer service software and general office applications. Experience in the medical device or healthcare industry is preferred. Familiarity with CRM tools such as Salesforce is a plus. Strong organizational skills and attention to detail are preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company
    $30k-38k yearly est. 8d ago
  • Customer Support Representative (CSR) - Aerospace

    Masterbiltorporated

    Representative job in South Bend, IN

    Full-time Description Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction. Position Overview: As a Customer Support Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment. Requirements Key Responsibilities: Process customer orders and manage contracts, delivering superior service and addressing customer needs. Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts. Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships. Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary. Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements. Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance. Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications. Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction. Stay updated on product knowledge and anticipate future customer needs to provide proactive support. Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes. Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency. Qualifications: Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customer service. At least 3 years of customer service experience, preferably within a manufacturing environment. Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable. Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.
    $32k-41k yearly est. 60d+ ago
  • Account Service Representative, P&C

    Unison Risk Advisors

    Representative job in South Bend, IN

    JOIN THE GIBSON TEAM AND FIND YOUR EDGE! As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge. Our Core Values are lived in our business and our culture is fueled by them. Create a Great Experience Do the Right Thing Play for Each Other Pursue Growth Own Your Future The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed. In this role, you will contribute to the team by: · Providing quality service through completion of account-related tasks. · Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies. · Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier. · Assisting service team in processing questions related to policy and endorsement processing. · Ensuring accuracy of carrier documents · Conducting research within file documentation · Thoroughly documenting tasks and relevant interactions in our agency management system · Informing client service team of developments or roadblocks in completion of duties. · Performing other duties and special projects as assigned. · Acting as a backup to team personnel as needed. · Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience. · Maintaining confidential information. You might be a great fit for this role if you: · Love marking tasks off a to-do list · Excel at prioritizing competing demands and proactively managing your workload · Are driven to meet deadlines · Have a knack for thorough documentation · Enjoy working in a fast-paced, team environment · Enjoy working "behind the scenes" to support the client service team · Exhibit patience, determination, and persistence in troubleshooting client issues Required: · High school diploma or equivalent · Current Property & Casualty license, or the ability to attain within the first 60 days of employment · 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred About Gibson: We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge. Here are some noteworthy facts about Gibson: Founded in 1933 Majority Employee-Owned Business Insurance Top 100 U.S. Broker Designated as one of the Best Places to Work Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT A member of the Unison Risk Advisors platform of companies Comprehensive benefit offering available to chose from
    $28k-35k yearly est. 12d ago
  • Field Representative / Part Time / U.S.

    Rdsolutions

    Representative job in South Bend, IN

    Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated, detail oriented and most importantly dependable. We have been the leading provider of retail intelligence to the largest retailers in the world for over 30 years and have growing demands for additional Field Representatives to help us to collect critical retail information such as pricing, promotion, and merchandising data. What will you be doing? * On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information. * There will be specific criteria that you will be asked to follow to capture information such as item prices, displayed promotions and potentially pictures of product merchandising and/or displays. * Once you have successfully met the criteria of the project you simply transmit the file electronically to our corporate office for review and packaging to our clients. What does RDSolutions Offer You? * A comprehensive initial training program to ensure you fully understand the expectations of the position. * Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. * As a part-time team member, you are offered identity theft protection and 401k with match. * Optimized, flexible work schedules that enable a healthy work-life balance. * Paid drive time and mileage reimbursement. * Opportunities for employee learning and development. What Does RDSolutions Require? * At least 18 years of age. * High school diploma, or equivalent. * Smartphone with ability to download company pricing app and collect work assignments. * Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. * Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. * Ability to stand throughout the work shift and lift up to 40 pounds intermittently. * Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
    $42k-61k yearly est. 2d ago
  • Call Center Rep - In Office

    The Whittingham Agencies

    Representative job in Schoolcraft, MI

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Sales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS

    Total Quality Logistics, Inc. 4.0company rating

    Representative job in South Bend, IN

    Country USA State Indiana City South Bend Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************ POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED What's in it for you: * $50,000-$55,000 minimum compensation your first year, based on education * Includes base salary, sign-on bonus and housing allowance * Uncapped commission opportunity * Our average sales representative hits six figures after three years of selling * Want to know what the top 20% earn? Ask your recruiter * Relocation assistance package to help you get settled in Cincinnati Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, enjoy solving problems and thinking on your feet * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Receive 6 months of direct training from experienced Logistics Account Executives * Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions * Develop negotiation skills through prospecting and cold calling * Build your book * Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers * Negotiate prices with customers and carriers * Resolve freight issues to ensure timely pickup and delivery What you need: * Elite work ethic, 100% in-office * Strong negotiation skills with ability to handle conflict * Entrepreneurial mindset and exceptional customer service Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $50k-55k yearly 60d+ ago
  • Retail and Events Marketing Representative

    All Weather Seal of West Michigan Inc. 3.7company rating

    Representative job in South Haven, MI

    Job DescriptionDescription: Pay & Perks Up Front $15-$30/hour (base pay + uncapped performance bonuses) Flexible Schedule: Full-time or part-time hours Paid Training & Ongoing Coaching Health Benefits: Medical, dental, vision 401(k) with Company Match Paid Time Off & Tuition Reimbursement Referral Bonus Program Clear Paths for Growth: Step into leadership roles like Team Lead, Brand Ambassador, Sales Rep, or beyond Supportive, High-Energy Team - where your energy and personality shine Job Title: Retail and Events Marketing Representative Location: South Haven, MI + Surrounding Area Events Job Type: Full-Time or Part-Time Are you driven, outgoing, and hungry for success? All-Weather Seal of West Michigan is looking for self-motivated individuals to join our growing marketing team as a Marketing Representative. As a Marketing Representative, you'll be the face of our brand at retail showrooms, community events, and trade shows-connecting with homeowners, sharing our story, and creating excitement about our home improvement services. This isn't just a job-it's a chance to build a career you're proud of, with paid training, real growth opportunities, and a team that backs you every step of the way. What You'll Do as a Retail and Events Marketing Representative: Manage promotional booths at high-traffic retail locations and events Greet and engage homeowners in a friendly, professional way Educate homeowners about our services-no selling, just sparking interest! Collect accurate homeowner information for follow-up Keep your booth energetic, organized, and fun Be part of a motivated, supportive team that loves to win together What We're Looking For in a Retail and Events Marketing Representative: Outgoing, people-first attitude-love talking and connecting! Gritty, self-motivated, and driven to succeed Strong communicator with great listening skills Reliable transportation and availability for evenings/weekends as needed Previous experience in customer service, events, retail, or promotions is a bonus-but not required! Who We Are: All-Weather Seal of West Michigan has been a trusted name in home improvement for over 40 years, specializing in windows, bath and shower remodeling, and metal roofing. As a family-run company, we believe in doing great work, supporting each other, and giving back to our community. Ready to Build Your Future? If you're ready to bet on yourself and join a team that champions your growth, apply today to become a Retail and Events Marketing Representative with All-Weather Seal of West Michigan! Requirements:
    $15-30 hourly 13d ago
  • Pt Serv Rep Infusion Cntr MHO

    Beacon Health System 4.7company rating

    Representative job in South Bend, IN

    Summary Reports to the Director/Manager. Coordinates daily administrative activities within the Department. Performs support functions for the Director/Manager. Ensures that appropriate and accurate documentation is maintained. Facilitates communication and serves as a resource to staff and patients as appropriate. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Provides administrative support to the Director/Manager by: * Administering, updating and implementing, if necessary, established Departmental and Memorial Hospital policies/procedures and standards. * Recommending new policies/procedures and practices to the Director/Manager. * Developing, maintaining and updating the Departmental files in the hospital information systems. * Independently gathering data and composing and preparing complex documents and reports. * Performing diversified duties specific to the Department's needs. * Providing research, coordinating special projects and preparing data, reports and graphs. * Monitoring and reporting on quality improvement indicators/activities. * Ensuring that appropriate documentation (i.e., charts, files, correspondence, etc.) is maintained within the Department. Also assisting with the maintenance of Department documentation that is required by various regulatory agencies. * Monitoring and maintaining adequate inventories of supplies and materials. * Making arrangements for meetings, conferences, training sessions, health fairs, educational programs, etc. as directed. * Performing scheduling, billing related duties and transcription as needed by the Department. Assists the manager with coordination of the daily general operational activities of the Department, according to established policies and procedures, by: * Assisting with workload assignments, staff scheduling, training and orientation of new employees, validation of employee competencies, etc. per the specific needs of the Department. * Providing input for employee performance appraisals, as appropriate. * Coordinating the work schedules and vacation requests of the staff in order to meet the needs of the staff and the Department, as appropriate. * Communicating with the Director/Manager regarding any possible problems (for example, staffing or scheduling problems) in a timely manner. * Facilitating communication and teamwork among the staff and acting as a resource for the staff. Also ensuring a smooth work flow. * Building and maintaining effective working relationships, with internal and external contacts. * Disseminating and sourcing information throughout the organization. * Researching problems and providing resolution in a timely manner. Also responding to requests and complaints. * Facilitating timely responses to inquiries or concerns and also ensuring satisfactory problem resolution. Performs other Functions to maintain personal competence and contribute to the overall effectiveness of the departments by * Attending in-services and department meetings; also participating in continuing education and attending conferences as approved. * Ensuring that "world class" service is provided at all times. * Ensuring that the Hospital's policy on confidentiality is strictly followed. * Participating on Memorial Hospital/Memorial Health System committees as requested. * Completing other job-related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma (or equivalent). An Associate's Degree (or equivalent) is preferred. A minimum of five years of progressively responsible experience (where knowledge of office procedures and organization skills were obtained) in a related environment is required. Previous experience in a leadership role is desired. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: Knowledge & Skills * Demonstrates a solid understanding of Department services, functions and processes. * Requires the skills necessary to plan and organize operational activities and effectively evaluate the staff. Also requires good judgment and the ability to work independently and proactively. * Demonstrates the leadership skills necessary to elicit cooperation and support from others and motivate and coordinate the staff's daily activities. Also demonstrates ability to work closely with other staff in a team-based environment. * Requires a customer-service orientation and effective analytical, decision making, negotiation and problem solving skills. * Demonstrates proficiency in basic computer skills (i.e., data entry, word processing and spreadsheets). Also requires the ability to maintain databases. Demonstrates ability to utilize various software packages to produce reports, presentation materials or other documents. * Demonstrates solid general clerical skills (i.e., filing, typing, operating basic office equipment, etc.); also must be detail oriented and able to gather data from several sources. KNOWLEDGE, SKILLS AND ABILITIES (contd.) * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with patients, Physicians and staff. * Demonstrates knowledge of and a commitment to Memorial Health System's mission and values and the organization's goal of providing world class service by following Memorial's Performance Essentials. Working Conditions * Works in an office environment. * May need to vary scheduled days/hours (including working evenings and/or additional hours) as determined by the needs of the Department. * Must be able to be effective in a fast-paced, quality-focused, multi-priority environment that frequently deals with stressful situations and deadlines. Physical Demands * Requires the physical ability and stamina (i.e., to remain on feet and walk for long periods of time, ability to push wheelchairs and carts, to lift or pull patients or supplies, to provide CPR, etc. and to sit for long periods of time) to perform the essential functions of the position.
    $32k-40k yearly est. 60d+ ago
  • Sales Development Representative

    Harmony Healthcare It 4.2company rating

    Representative job in South Bend, IN

    Company Description: Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patient, employee, and business records for healthcare organizations. To strengthen care delivery and improve lives, vital information is preserved and managed by HHIT in a way that keeps it accessible, releasable, usable, interoperable, secure, and compliant. HHIT has established core values for the workplace. This helps to maintain a culture of excellence and provides guidance in our daily work. HHIT's core values are: Do the right thing Be easy to work with Exceed expectations Serve humbly Never stop improving Position Summary: The Sales Development Representative (SDR) is responsible for researching and identifying, prospective buyers within particular market segments, bringing awareness to our products and services and converting leads into pipeline opportunity for our sales team to close. This is an in-person, in office position or remote. Primary Responsibilities: Researches, identifies, manages contact data, and generates/nurtures leads that yield an appointment set with a prospective buyer target Optimizes list-building and contact management tools (i.e., LinkedIn, ZoomInfo, Definitive Healthcare, etc.) Succinctly summarizes key prospective buyer triggers, drivers and/or profiles into CRM or other tools/formats as needed to manage and quantify a funnel of target opportunity Executes templated cadences for email, telephone, postal mail, social media and other outreach Qualifies inbound leads and advances them to the next step in our company's sales cycle Partners closely with marketing and sales teams to ensure strong communication and proper handoffs Accurately enters and maintains clean data in CRM Routinely reports out prospecting activities completed, and new opportunities identified/appointments set Required Skills/Abilities: Excellent communication skills both written and spoken Strong problem solving and analysis skills Strong interpersonal skills Excellent organizational skills and attention to detail Excellent time management skills Team player Drive to complete project work on time Ability to effectively prioritize and handle multiple tasks and projects Education & Experience: Bachelor's degree or equivalent experience At least 2 years of sales experience Proficient in Microsoft Office products Experience with Customer Relationship Management software, preferably SugarCRM Self-motivated and driven with great time management skills Excellent written and verbal communicational skills Passionate about sales and customer experience Other: Willing and ready to exemplify HHIT's core values on a daily basis Responsible for protecting data entrusted to HHIT by customers or other parties by strictly adhering to HHIT's data security and privacy policies and procedures, as well as HIPAA, PIPEDA and all other applicable law Speaking and writing English is a requirement for this position Must be authorized to work in the United States Physical Requirements: Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times
    $48k-79k yearly est. 46d ago
  • Bilingual Spanish T-Mobile Sales Representative

    Connectivity Source |T-Mobile Authorized Retailer

    Representative job in Elkhart, IN

    Job Description Hablas Español? Estamos contratando Representates Bilingüe!! Si hablas español y ingles, y te gustaria la oportunidad de trabajar en una compañia que ofrece oportunidad de crecimiento con pago competitivo sigue leyendo. MAKE EVERYDAY RIDICULOUSLY AMAZING. AVERAGEALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR NEW HIRE BONUS RAMP UP STRUCTURE!! WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions) HOW is this PAID? A simple $400 payout Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be! The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile! There has never been a better time to join our team and grow your income! Responsibilities As a Retail Sales Representative, you are the face of our company and the most important position when it comes to generating sales and delivering an exceptional customer experience. We are looking for bold, energetic, passionate people as you are the first line of contact for our customers every day. Do you have that positive attitude for our customers, engagement to drive sales and a desire to have your income match the work you put in? Then we are ready for you to join CSNATION!!! Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control! BENEFITS We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow! Bonus Incentives Automatic Raises Health Benefits PTO 401k Pay Advances Discounted Phone Service Rewards Trips / Contests Promotion Opportunities! Child Care FSA (DCA) Benefit Required Qualifications: Open work availability for mornings, evenings, weekends, and holidays as scheduled At least 18 years of age Background check required Must be able to stand for long periods of time in a retail store environment Must be able to move and/or lift up to 25 pounds *Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.
    $19-23 hourly 5d ago
  • Customer Service Rep(05161) - 437 John Sims Pkwy

    Dev 4.2company rating

    Representative job in Valparaiso, IN

    Auburn-Washburn Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-34k yearly est. 60d+ ago
  • Project Sales Representative

    Barnhart 4.7company rating

    Representative job in Elkhart, IN

    About this Job: Are you an elite sales professional who enjoys the challenge of complex selling from the field to the executive offices? Do you desire a long-term career with a company that believes in its Core Values including “Profit with a Purpose”? Are you looking to work for the best and to be the best in a place where culture matters? If so, Barnhart could be the company in which your skills and abilities can provide you a great career and help build industry across the USA. Summary of this Opportunity: We are seeking professional salespersons with the ability to develop accounts in heavy industrial and energy markets with high potential for repeat business. Barnhart is among the largest domestic providers of heavy lift and heavy transport work in America, employing over 1,500 people at over 55 locations across the USA. This team includes a full staff of operational support, including the largest staff of engineers and industry experts geared to help you succeed. We provide transportation and lifting services to move large components via road, rail and water and we work within all types of operating industrial and energy facilities to remove and replace major machinery that require special tools, skills and innovation. Job Description: Develop strategies and tactics to penetrate targeted accounts Create and execute an annual sales plan with defined goals and objectives Prospect and qualify warm leads Conduct discovery meetings with existing and new customers to uncover needs Create and deliver solutions and proposal presentations to customer's decision-making team Develop the potential solutions, estimate and prepare tailored proposals Close sales by selling value and overcoming objections Coordinate front-end project development with our Operations team Barnhart Offers: Competitive salary and performance bonus 401(k) program with company match up to 10% of pay Family medical, dental and vision insurance Paid time off and other benefits Company vehicle Barnhart CARES family care and community service opportunities Preferred Experience and Skills: Proven track record of business development results including prospecting new business and closing profitable work Skilled in identifying, approaching, presenting and building relationships with decision makers within a complex sales environment. Must be comfortable with all levels from field craft to executives Mechanically inclined and a proven track record of success in rigging, lifting, fabrication, maintenance or transportation execution Excellent oral and written communication skills Computer Software and Management Reporting expertise in CRM tools Education - Bachelor's degree or sufficient experience required Experience - Three to five years of experience preferably in industrial sales, construction, manufacturing, or professional services. And the skills to be a self-starting and self-motivated sales professional. PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran
    $56k-99k yearly est. Auto-Apply 37d ago
  • Customer Service Representative(Account Management)

    Precoat Metals 4.4company rating

    Representative job in Portage, IN

    Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team. Job Description Your previous customer service/account management experience in a fast paced environment makes you the perfect candidate to fill our open position. You will be based at our Portage, IN facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers, support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. In addition to being the representative of our customer and their advocate, you will: Generate new & repeat sales by providing product and technical information in a timely manner Determine customer requirements and expectations in order to recommend specific products and solutions Present price, credit and terms in accordance with standard procedures and customers' profitability profiles Accurately process customer transactions such as orders, quotes or returns Provide accurate information regarding scheduling and availability of items Obtain and provide accurate information relating to shipment dates and expected date of delivery Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability Increase sales and average order size by means of cross-selling, up-selling, add-on sales Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction Monitor scheduled shipment dates to ensure timely delivery and expedite as needed Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint Remain current on consumer preferences, changes in local codes and product developments Setup and maintain customer files Identify trends in customer satisfaction or dissatisfaction Manage time effectively, meet personal goals and work effectively with other members of the team Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software Follow company policies and procedures Present a professional image at all times to customers and vendors Conduct ongoing customer needs, analysis, research of customer requirements through first party resources. Complete contact activity reports Assist in sales projects like price increases etc. Qualifications You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to: Must be able to work in a team-oriented, fast-paced, sales environment Provide track record of consistently achieving or exceeding goals Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook Superior customer service & selling skills. Superb communication and interpersonal skills Strong organizational skills with the ability to prioritize & multi-task Detailed oriented & able to work independently Customer focused with exceptional telephone sales ability Additional Information We are an Equal Opportunity Employer. M/F/Disabled/Veterans Precoat Metals is a Drug Free Workplace We are an Equal Opportunity Employer. Precoat Metals is a Drug Free Workplace
    $30k-36k yearly est. 42d ago
  • Sales Representative - Dewatering / Bypass

    Mersino Dewatering LLC 4.1company rating

    Representative job in Michigan City, IN

    Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service. We move water. Location: Branch = Michigan City, IN Territory: IL, IN and OH Job Summary : The primary responsibility of the Sales Representative is to drive business development within the assigned territory; to serve as a representative of the company, ultimately acting as our clients' agents ensuring they receive premium products with a high degree of customer satisfaction in a manner that is profitable for the company. In this capacity, the Sales Rep owns the outcome of every single job/project/rental, including finding the opportunities, quoting the job, procuring an order, coordinating the logistical details the project requires, ensuring quality workmanship by our crews in a productive fashion, resulting in profitable execution when meeting clients' needs. The Sales Rep will assist with strategic planning, competitor analysis, market analysis, and event planning. The Sales Rep is always responsible for prompt attention and response to customer inquiries, needs, and desires. Essentially, the responsibility of the Sales Rep is to drive profitable revenue growth in their assigned territory. Typical Duties and Responsibilities: Develop the skills and product/service offerings knowledge necessary to become a technical expert in our business Respond immediately to customer phone calls, emails, questions, issues, and concerns Prepare and submit to the SM a weekly schedule detailing their plan of attack for the next week Submit reports detailing each and every call that is made to prospective customers via the CRM Regularly maintain the CRM to ensure quality information is entered and that proper follow up / follow through occurs in a timely fashion Scour their territory for all leads, staying on top of the bid spec market, cold calling new prospects, and maintaining long-time clients Attend pre-bids, meets with prospective clients at their office to review jobs, visits job sites prior to bidding, etc. Immediately responds to customers when they have an issue with an active project by dealing with the challenges head-on and bringing the right resources to the forefront as required Research, obtain, organize, analyze and report sales/marketing data for their respective territory Assist in identification and development of customer base Develop comprehensive business plans for meeting objectives at the beginning of each quarter Plan and coordinate special events Attend industry functions to help promote the image and recognition of the company within the branch territory Ensure that safety programs are adhered to on all projects Secure change orders for any work that falls outside of the original scope of work as required, utilizing company resources as necessary Complete the sales cycle by assisting in the collection process to ensure outstanding receivables are collected Plan and execute ongoing strategic and operational sales planning and management activities Prepare regular and periodic reports detailing performance of assigned territory and accounts Prepare and submit quotations and reports to senior management and customer representatives Evaluate financial and sales management data and prepares relevant analyses and reports Prepare invoices, financial reports, sales reports and analyses in support of territorial goals and activities Ensure that The Mersino Way is a guiding document in all daily activities Qualifications: Associate's degree in related field or equivalent experience Experience in construction equipment rental, sales, manufacturing, or managing construction projects Planning and organizational skills in handling multiple projects Proficient in PC software applications Ability to work effectively with others Ability to read schematics, blueprints, and/or technical manuals Knowledge of budgeting, cost estimating and bidding procedures Skills in workflow analysis and management Knowledge of contract documents and specifications Use assigned computers, equipment and software in performance of all assigned duties Specific Expectations: A professional demeanor Excellent written and verbal communication skills The ability to work under pressure to meet deadlines Ability to work flexible schedule to meet job requirements Ability to travel Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Mersino is an Equal Opportunity Employer/Veterans/Disabled
    $57k-98k yearly est. Auto-Apply 14d ago
  • Patient Care Representative

    42 North Dental

    Representative job in Elkhart, IN

    This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    Hiemstra Optical

    Representative job in Paw Paw, MI

    Job DescriptionDescriptionAs a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment process. Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you will be doing Schedule patient appointments and contact patients for rescheduling, missed appointments, and appointment reminders Gather all pertinent demographic information with accuracy Assure incoming & outgoing clinical summaries and referrals are appropriately placed in patient record Assure we have received referrals as necessary by doctor or insurance Triage calls properly to assure location and doctor are compliant with the patients' symptoms Act as a liaison between patients, guests, back office staff and providers Perform other duties as assigned What you know Required High school diploma or equivalent One (1) or more years of office experience or customer service experience Excellent computer and verbal communication skills Desired Healthcare experience Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills Able to multi-task and meet deadlines What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture
    $26k-34k yearly est. 30d ago
  • Patient Representative 80 Hours Central Scheduling - Portage Rd 0900-1730

    Bronson Battle Creek 4.9company rating

    Representative job in Portage, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BHG Bronson Healthcare Group 6901 Portage Road Title Patient Representative 80 Hours Central Scheduling - Portage Rd 0900-1730 Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Take calls in a high-volume incoming call center * Schedule and register patients for outpatient radiology appointments * Communicates appointment information accurately and efficiently for multiple facilities and ancillary departments across the system. * Verifies insurance eligibility using online systems. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. For Cancer Center ONLY: * Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting) * Certified Healthcare Access Associate (CHAA) Preferred * Assist employees and visitors with any concerns they might have. * Assume overall responsibility for the safety and security of designated areas. * Monitor security cameras *Identify potential security risks and respond accordingly Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1207 Patient Access - Call Center (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $27k-31k yearly est. Auto-Apply 39d ago
  • Inside Sales Representative

    American Builders and Contractors Supply Co 4.0company rating

    Representative job in Goshen, IN

    ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today! ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: Determining customers' needs and recommending appropriate products and solutions Following a product/supply checklist for each customer's job and up-selling additional products and supplies Answering telephones and entering sales orders Accepting payment and applying it to the appropriate customer account Coordinating customer pick ups with the warehouse Following up on deliveries to ensure materials arrived on time with all items accounted for Reordering products to keep the store and warehouse shelves well stocked Addressing and resolving service concerns, should they arise Specific qualifications include: 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew) Excellent communication and interpersonal skills Effective time management and prioritization skills Basic computer skills Positive attitude and team player Detail and service-oriented Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
    $39k-68k yearly est. Auto-Apply 7d ago

Learn more about representative jobs

How much does a representative earn in South Bend, IN?

The average representative in South Bend, IN earns between $24,000 and $58,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in South Bend, IN

$37,000

What are the biggest employers of Representatives in South Bend, IN?

The biggest employers of Representatives in South Bend, IN are:
  1. Beacon Health Options
  2. Think Power Solutions
  3. Think Power Solutions LLC
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