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$33k-37k yearly est. 3d ago
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Business Services Representative
Addison Group 4.6
Representative job in Huntley, IL
Job Title: Business Services Support Specialist
Industry: Global Manufacturing
Pay: Between $45000 - $48000 / Year based on years of experience
Benefits: FREE health and dental insurance for the employee
About Our Client:
A global manufacturing company located in Huntley, IL, is seeking a Business Services Support Specialist to join their collaborative and friendly Customer Service support team. This is an excellent opportunity to work in a supportive environment with strong internal communication and growth potential.
Job Description:
The Business Services Support Specialist will assist customers with quotations, orders, and issue resolution while maintaining seamless communication with internal departments. The role also involves coordinating inventory levels, shipment updates, and product changes to ensure customer satisfaction.
Key Responsibilities:
Prepare and process customer quotes and forward to Sales or directly to customers
Monitor quote processing to ensure timely and accurate execution
Respond to routine customer inquiries in a professional and courteous manner
Assist with establishing new customer accounts via phone, email, or in coordination with Sales
Create documentation with customer specifications for Engineering, Finance, and Quality departments
Perform and monitor CRM entries, including those entered by Sales
Coordinate and communicate updates regarding inventory levels, shipments, and products
Qualifications:
Bachelor's degree required
Minimum 1 year of corporate experience in business services, customer service, or purchasing
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong CRM experience and familiarity with tracking metrics
Excellent written and verbal communication skills
This role will evolve into an Inside Sales Role, need to comfortable on the phones
Additional Details:
This is a full-time, onsite role in Huntley, IL. The ideal candidate is detail-oriented, team-focused, and capable of multitasking in a fast-paced environment.
Perks:
Excellent benefits: FREE health and dental insurance for the employee
Yearly Reviews, free coffee and snacks each day
Collaborative work environment with 100% in office schedule
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
$45k-48k yearly 3d ago
Call Center Representative
TORQ Coatings
Representative job in Lombard, IL
Exciting Career Opportunity: Call Center Agent
Compensation: $19-$21/hr
Job Type: Part-Time, Onsite
Industry: Consumer Services / Construction / Customer Service
Why Join Us?
TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process, ensuring every prospective customer receives a world-class first impression. What sets us apart:
High Earning Potential: $19-$21 per hour
Monthly Bonuses: Earn an extra $150/month by hitting team-wide quality and speed goals
Professional Growth: Comprehensive training on our "Torq Touch" communication standards
Stability: A key role in a rapidly scaling business that values discipline and reliability
Culture: Work in an environment built on T.O.U.G.H. values where team success is celebrated
Your Role: What You'll Be Doing
Answer inbound calls within 60 seconds, following high-standard communication protocols
Convert leads into qualified appointments for our Design Consultant team using proven scripts
Proactively follow up on missed leads, voicemails, and aging leads to maximize conversion
Maintain 95%+ accuracy in CRM documentation (BuilderPrime) using our 5-Point Note System
Build immediate trust with customers through warm, clear, and confident phone presence
Support the team during call spikes to ensure no lead is left behind
Minimum Requirements
1-2+ years of experience in customer service, call center, or inbound/outbound sales
Strong technical proficiency; comfortable navigating CRM systems like BuilderPrime or JobNimbus
Proven ability to follow scripts and workflows consistently without cutting corners
Exceptional phone presence - able to sound natural, professional, and warm while multitasking
High level of reliability and discipline regarding schedules and shift attendance
A coachable mindset with the ability to accept and implement feedback immediately
Compensation & Schedule
Earnings: $19-$21/hr
Benefits: Monthly team bonuses ($150), career development, and a culture built on T.O.U.G.H. values
Schedule: Part-Time (20-32 hours/week), Onsite in Lombard, IL
Our Core Values
TENACITY: We push through challenges
OWNERSHIP: We take responsibility for results
UNITY: We win together, not alone
GRIT: We put in the sweat that earns respect
HEART: We love what we build & who we build it for
Ready to Build Your Career While Making a Local Impact?
This isn't just a phone role-it's your opportunity to be the face of TORQ Coatings and drive the growth of a premium brand. Join our team and take your career to the next level in a company that values craftsmanship, leadership, and professional excellence.
APPLY HERE!
#CallCenterAgent #CustomerService #HiringLombard #AppointmentSetter #JobOpening #CustomerSuccess #SalesSupport #LeadManagement #HiringImmediately #PartTimeJobs #CareerGrowth #ConstructionIndustry #LombardIL #CustomerSupport #JoinOurTeam
$19-21 hourly 23h ago
Customer Service Representative
Connect Search, LLC 4.1
Representative job in Naperville, IL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
$30k-37k yearly est. 23h ago
Customer Service Representative
Patient's Choice Medical
Representative job in Rolling Meadows, IL
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-38k yearly est. 23h ago
Customer Support Center Representative - (1114)75th - Darien (R-206), NorthAurora (R-206), Oakbrook - 1515 W 22nd Street (F-202), Westmore - Lombard,
Old Second National Bank 3.7
Representative job in North Aurora, IL
Who We Are
At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.
With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
Position Overview
This position is responsible for meeting sales and service goals by handling incoming customer calls, emails, web chats, and/or web cases, and resolving issues relating to new or existing accounts in a high-volume call center environment. The Senior Representative will have a proven track record of meeting and exceeding sales and service goals.
Essential Job Functions - All Levels
Meet and exceed sales and service goals by actively engaging in the referral and product generating process including maintaining and exceeding an industry standard service level, meeting individual sales referral goals and utilizing sales and customer service software.
Handle customer calls, emails, web chats, and/or web cases efficiently and accurately regarding (but not limited to) balance and check inquiry, perform research when necessary, fund verifications, input customer account transfers, process check orders, work with various ATM transactional software, provide Online Banking support, and other misc. requests.
Maintain advanced knowledge of Old Second products and services including both internal and legislated compliance and policy and procedures.
Additional Responsibilities - Senior Level
Maintain flexibility to resolve escalated Support Center issues including handling irate customers and complex operational or service issues.
Maintain availability to assist in the training of new Support Center Representatives.
Minimum Requirements - All levels
High school diploma (or equivalent) and one year or more of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience.
Must work onsite to perform responsibilities of this position.
As a condition of employment, employees are required to acknowledge and agree to, in writing, call monitoring and recording for customer quality and performance standards upon hire.
Minimum Requirements - Senior Level
High school diploma (or equivalent) and two years or more of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience.
Competencies
Excellent phone skills including customer service and sales
Professional oral, written and interpersonal skills
Collaborative and team oriented; works well with others
Strong computer skills
Preferred, but not required
Knowledge of the Jack Henry system a plus
Some college a plus
Previous Customer Service experience
Bilingual a plus
NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as assigned to meet the ongoing needs of the organization.
Note: Job levels and hiring decisions are based upon both the business needs of the department and the qualifications of the incumbent. In some cases, an incumbent may meet the requirements of a Senior level but may be hired in at a lower level based upon business needs and staffing dynamics.
Location Details
This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs.
Onsite work may be performed at the following location(s)
75th - Darien , North Aurora, Oakbrook - 1515 W 22nd Street, Westmore - Lombard, IL
Compensation & Benefits
Customer Service Support Center Rep
Base pay: $19.50 - $25.00
Senior Customer Service Support Center Rep
Base Pay: $20.50 - $27.00
Variable Pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales/service performance.
Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.
Benefits: How We Support You - Old Second
Thanks for considering Old Second!
- HVAC Commercial/Industrial Services Sales Representative
Reports To: Sales Manager
Department: Sales
Employment Type: Full-Time
, PLEASE EMAIL RESUME TO: *********************
Position Summary:
We are seeking a results-driven HVAC Commercial/Industrial Services Sales Representative to join our team at Admiral Heating, a union shop. This individual will be responsible for developing new business opportunities, maintaining strong client relationships, and promoting HVAC service solutions tailored to the commercial and industrial sectors. The ideal candidate has a solid understanding of HVAC mechanical systems, a strong network in the market, and the ability to navigate both union shop dynamics and the technical requirements of HVAC services.
Admiral Heating and Ventilating has been delivering high-quality heating and air conditioning solutions to industrial and commercial clients in the greater Chicagoland area for over 70 years. Our comprehensive services include equipment repair and replacement, design building, 24/7 emergency response, and customized preventive maintenance programs, all aimed at ensuring optimal performance and efficiency of HVAC systems.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Key Responsibilities:
Develop and execute sales strategies to grow service and preventative maintenance agreement business in the commercial and industrial HVAC markets.
Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers, building owners, general contractors, and property management firms.
Conduct site assessments to understand customer needs and recommend appropriate HVAC service solutions.
Prepare and present proposals, quotes, and presentations to clients.
Maintain accurate records of all sales activities and customer interactions in CRM software or other tools as assigned.
Collaborate with operations, marketing, service technicians, and project managers to ensure smooth transition from sales to service delivery.
Stay up to date with industry trends, code changes, and union labor practices.
Attend trade shows, networking events, and industry association meetings to build brand awareness and generate leads.
Qualifications:
Proven success in HVAC or mechanical services sales (5+ years preferred).
Familiarity with union shop environments and related labor agreements.
Strong understanding of commercial/industrial mechanical systems and service contracts.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage multiple sales cycles simultaneously.
Proficiency with CRM tools and Microsoft Office Suite.
Valid driver's license and reliable transportation.
Preferred Qualifications:
Degree in Mechanical Engineering, Business, or related field.
Experience working with unionized service teams.
Existing network of industry contacts in the territory.
Compensation and Benefits:
Competitive base salary of $60k-80k plus commission
Comprehensive health benefits (health, dental, vision)
Expenses for vehicle, phone, and business development
Paid time off and holidays
401K
Profit sharing
Professional development opportunities
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office environment.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
This does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Salary and Benefits:
Base Salary of $60,000-$80,000
Unlimited Commission
Fidelity 401k Plan with all fees paid by Admiral
401k Safe Harbor Match of 4%
BCBS PPO and HMO Health Insurance Options (Admiral pays 75%)
Dental and Vision Plans (Admiral pays 75%)
Tuition Reimbursement
Generous PTO Policy
Paid Holiday's
100% Admiral paid Long and Short Term and Short
$20,000 Admiral Paid Life Insurance
Flexible Spending and Dependent Care Accounts
Employee Assistance Plan
CTA and Parking Reimbursement
Employee events throughout the year
$60k-80k yearly 1d ago
Customer Service Representative - Technical Support
Teksystems 4.4
Representative job in Delavan, WI
We are seeking a Customer Service Representative to deliver world-class support to our customers across Canada and retail markets (Lowe's, Menards, Home Depot). This role is ideal for someone who enjoys problem-solving, technical troubleshooting, and helping customers with self-installation inquiries.
*Key Responsibilities:*
* Respond to customer calls and emails with professionalism and urgency.
* Troubleshoot product performance and application issues.
* Coordinate warranty returns and evaluate products for warranty eligibility.
* Process replacement orders or issue credits as needed.
* Maintain accurate records in SAP, Salesforce, and CAR systems.
* Communicate effectively with internal teams and escalate issues when necessary.
* Assist customers with product-related questions and documentation.
* Conduct internal and external product evaluation trainings (minimal travel).
* Help develop and maintain training materials.
*Schedule:* Monday-Friday, 7:30 AM-4:00 PM | Hybrid (WFH Wednesdays & Fridays)
*Training:* 2-4 weeks onsite, ideally 9:30 AM-6:00 PM
*Qualifications:*
* Experience with Salesforce and SAP preferred.
* Knowledge of pumps and plumbing is a plus.
* 1+ years of customer service in any environment that includes product troubleshooting
* Strong communication and customer service skills.
*Team Environment:*
You'll be part of a close-knit team of 5 in Delavan and 2 in Canada, working collaboratively with the claims team. Communication is key, with regular group chats and cross-functional support*.*
*Job Type & Location*This is a Contract to Hire position based out of Delavan, WI.
*Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Delavan,WI.
*Application Deadline*This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-21 hourly 1d ago
Retail Sales Representative
Advantage Solutions 4.0
Representative job in Naperville, IL
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?
Your typical day as a Retail Sales Representative:
Sell programs and extra inventory; merchandise products on shelves
Build relationships with Key Decision Makers at every store visit
Meet Key Performance Indicators for each period
Travel in territory to complete all store visits on schedule
Completing reports accurately and promptly
What we offer:
Competitive wages; $ 21.00 - $23.00 per hour
Company tech, shirts, and badges provided
Mileage reimbursement program available
Full-time benefits: medical, dental, vision, life, wellness, PTO, holidays, 401(k) with company match
Early starts allow you to enjoy free afternoons
No weekends and holidays required
Eligible for bonus and incentive programs
Now, about you:
You're 18 years or older
The role requires the ability to be receptive to coaching, communicate effectively both verbally and in writing, deliver results, and manage multiple priorities.
Previous experience in sales, merchandising, retail, or CPG is preferred.
Responsibilities include performing physical tasks such as moving, bending, standing, and repetitively lifting up to 50 lbs. Use of a company-provided tablet is required for recording work during and after each day.
Reliable transportation is necessary, and candidates should be able to travel independently within the assigned territory.
Must be able to transport displays and equipment.
Join us and see what's possible for you!
$21-23 hourly 4d ago
Customer Service Representative
Waste Connections 4.1
Representative job in Rockford, IL
Rock River Disposal / Waste Connections is looking for a Customer Service Representative to join the team in Rockford, IL!Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
Other duties as assigned
What we need from you:
2 years ofhigh volume Customer Serviceexperience preferred
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
Pay: $18.50/hr
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$18.5 hourly 3d ago
Customer Service Rep - Vernon Hills
The Auto Club Group 4.2
Representative job in Vernon Hills, IL
Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years.Our members know and trust us!
Branch Offices house travel, membership, insurancesalesand support employees
You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
TheBranchCustomer Service Representativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE ofa Branch Customer Service Representative
The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products.
Generateleads, updatemembers on travel and insurance specials,and providetravelinformation
Respond to customer inquiries and refer to senior staff or agent whenappropriate
Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer
Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate
Provide administrative support to the travel and/or insurance sales staff during peakperiods
Conduct outbound promotional calls for insurance and/or travelproducts
Other duties asassigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club GroupBranchCustomer Service Representativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoptionassistance
Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays
Paid volunteer day annually
Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities
AAA Membership
Discounts,perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma orequivalent
WorkExperience:
Working in a customer focused environment
Providing customer focused service andtimelysolutions to problems
MicrosoftOffice applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals
Successful candidates willpossess:
Passion and enthusiasm for working withpeople
Basic mathematical calculations to accurately perform monetarytransactions
Communicate effectively (verbal and written) with others in a workenvironment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility
Work under pressure in a high volume, fast paced customer service environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$19-21.5 hourly 4d ago
Treasury Management Services Representative I
First Mid Bank & Trust 4.0
Representative job in Beloit, WI
Treasury Management Services Representative I Location: Beloit, WI Job Id: 4265 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to:
Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs.
Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards.
Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services.
Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies.
Complete the training and onboarding process for new products and services to new or existing clients.
Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc.
Facilitate new account opening and service addition documentation when necessary.
Acts as a liaison between the customer, and the operational team, as well as the relationship manager.
Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching.
Identify and escalate system problems/errors when necessary.
Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements.
Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally.
Completes various validation and maintenance when call volumes are low.
Completed required training associated with job function.
Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions.
Qualifications Education/Experience:
Associates Degree or equivalent customer service, call center or banking experience.
1+ years Call center and/or banking experience desired.
Previous experience with treasury management a plus but not required
Skills:
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner
Excels at computer and Internet skills
Excellent verbal and written communication skills
Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries
High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner
Pay Range: $17.74 - $22.18 per hour Apply for this Position
$17.7-22.2 hourly 4d ago
Member Service Representative (Full-Time) - USN Recruit Command
Navy Federal Credit Union 4.7
Representative job in North Chicago, IL
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 3301 Indiana St MCPON Hall, Building 1313, Great Lakes, Illinois 60088
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
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Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$32k-39k yearly est. 4d ago
Customer Support Representative
Culligan International 4.3
Representative job in Geneva, IL
Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
Qualifications
* High school diploma or GED
* Minimum of two years of customer service experience required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
About Culligan
As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $18.50 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$18.5 hourly 15d ago
Customer Support Representative - Full Time
Dohrn Transfer 4.4
Representative job in Northlake, IL
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.
Dohrn is currently seeking a Full Time Customer Support Representative at our Northlake, IL terminal.
Monday - Friday, hours can vary between 7:00am - 5:00pm
Pay is $18.00/Hour
Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.
POSITION SUMMARY:
To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company.
Responsibilities
ESSENTIAL FUNCTIONS:
Field inbound emails, chats and calls providing exceptional customer experience
Respond to inquiries with excellent verbal & written communication skills
Trace and monitor accounts to ensure on-time delivery
Assist with scheduling pickups and completing deliveries
Educate, when possible, self-service options available to Customers
Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day
Conduct account research & document fulfillment request
Perform other duties as needed
Excellent communication and active listening skills.
May require occasional travel
Qualifications
MINIMUM REQUIREMENTS
High School education or equivalent
Valid Driver License
Excellent communication skills- verbal, written & active listening
Excellent Mindset
Detail-oriented
Proficient in Microsoft applications along with proficient computer systems and data entry
Excellent attendance
Strong problem-solving and conflict-resolution abilities.
Patience and empathy to handle stressful situations calmly.
Ability to multitask, manage time, and stay organized.
Ability to work both independently and as part of a team
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Primarily sedentary work, which involves sitting most of the time
May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;
Visual Acuity including regular use of items including a computer screen or monitor
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
$18 hourly Auto-Apply 39d ago
Full Time Call Center Representative
First Community Credit Union 3.8
Representative job in Beloit, WI
Primary Responsibilities:
Model a high energy, world-class service and sales culture within the branch and credit union.
Assists members with general questions related to their account and e-banking usage, primarily over the phone, but may include face-to-face email and messaging interactions.
Primary Qualifications: Passionate and enthusiastic; possess world class service and leadership skills; strong knowledge and understanding of FCCU products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Live the First Community Credit Union Mission, Vision and Values within the organization and our communities.
Assist in promoting a positive credit union image during working and non-working hours.
Comply with regulatory requirements and internal policies and procedures.
Maintain necessary records pertaining to member, tracking, monitoring, etc., in a timely, efficient and effective manner.
Instill an energetic, world-class service and sales culture that continually strives to improve the way we serve our members.
Assist in branch services and operations as needed to serve our members.
Answering phones for the entire credit union.
Refer members to the appropriate credit union department based on the member's needs
Assist members with basic account questions and simple transactions.
Assist members with how to use e-banking services to include: home banking, bill pay, TELLERphone, and mobile app.
Review and work faxes that come in. Forwarding any faxes to appropriate departments.
Review exception reports, make entries and order supplies for the entire credit union.
Perform other duties and responsibilities as assigned or deemed necessary in order to meet the credit union's goals and objectives.
Requirements
Required Knowledge, Skills, and Abilities:
Passionate and enthusiastic.
World-class service skills.
Intermediate knowledge of credit union products, services, policies and procedures.
Possess exemplary written and oral communication skills.
Be flexible and adaptable to change.
Knowledge of federal and state regulations relating to credit union operations management.
Knowledge of Microsoft Office applications.
Knowledge of intermediate math (calculations and concepts involving decimals, percentages, fractions, etc.)
Willingness to learn new skill sets to advance in a career with First Community Credit Union.
Typing skills desired.
Good organization and time management skills.
Availability to work weekends and extended hours, as needed.
Outgoing personality, with the ability to ask for new business and capable of making outbound phone calls.
Works well with others and follows directions.
Able to work independently.
Detail oriented.
Education and Experience:
This position requires a high school education and two (1) year experience in a financial institution.
Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act.
Working Conditions:
Normal office working conditions with the absence of disagreeable elements.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Salary Description $18 - $20 hour
$18-20 hourly 4d ago
Customer Support Representative I
Shorr Packaging Corporation 3.3
Representative job in Aurora, IL
Together, We Own it! Start your employee owner journey with Shorr Packaging.
The Customer Support Representative I is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites.
Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers.
Responsibilities
Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels.
Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered.
Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems.
Release customer sales orders from Shorr's Order Manager portal to Sxe.
Review and maintain the open order report to ensure orders are invoiced in a timely manner.
Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment.
Administrative Tasks:
Setting up new customer accounts and ship to's in Shorr's ERP system.
Add customer contacts and other account updates in Shorr's CRM.
Manage customer requests for packing lists, BOL's, and POD's
Create manual invoices for customers and/or process invoices in customer portals as required.
Problem Resolution:
Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers.
Resolve sales order and invoice rejections in customer portals.
Other duties may be assigned.
Shorr Packaging does not provide work authorization sponsorship for this position.
The targeted compensation for this position is between $22 - $25 per hour, depending on skills and experience of the selected candidate.
Requirements
Associates Degree or equivalent experience required
Experience with MS Word, Excel, Outlook and Salesforce.
Knowledge of ERP, CRM and ecommerce platforms is a plus.
Prior data entry experience in an ERP and/or ecommerce platform.
Demonstrated ability to work with detailed information.
Excellent communication skills and ability to work in a fast-paced team environment.
Demonstration of excellent organization skills while managing time sensitive processes.
Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands.
Experience in the packaging or related industry is a plus
Benefits
Employee Stock Ownership Plan (ESOP) - Together, We Own It!
Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
Competitive hourly rate plus targeted annual bonus plan
Generous PTO with vacation, sick and floating holidays.
401K plan plus matching
Team based Employee Owner company culture
Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.
$22-25 hourly Auto-Apply 32d ago
Inside Sales, Technical Customer Support Representative (Electric Motors)
Dreisilker Electric Motors Inc. 3.4
Representative job in Glen Ellyn, IL
Job DescriptionDescription:
We are seeking a dedicated and customer-focused Electrical Motor Customer Service Specialist to join our dynamic team. In this role, you will play a vital part in assisting customers with their electric motor needs, including sales, service, and repair. Your collaborative approach and technical knowledge will help ensure our customers receive exceptional support and solutions.
Key Responsibilities:
- Assist customers with inquiries related to electric motors, including sales, service, and repair needs
- Collaborate closely with the outside sales team to understand customer requirements and provide technical support
- Coordinate with shop personnel to facilitate motor repairs and service requests
- Provide technical guidance and product information to customers to help them make informed decisions
- Maintain accurate records of customer interactions and service requests
- Follow up with customers to ensure satisfaction and resolve any ongoing issues
Skills and Qualifications:
- Previous experience in customer service, technical support, or sales within the electrical or motor industry preferred
- Strong knowledge of electric motors, their applications, and repair processes
- Excellent communication and interpersonal skills
- Ability to work effectively as part of a team and coordinate with multiple departments
- Problem-solving skills and attention to detail
- High school diploma or equivalent; technical certification or relevant training is a plus
Compensation:
$55,000 - $65,000 DOQ
Join our team and be part of a company that values teamwork, technical expertise, and customer satisfaction. We offer opportunities for growth and development in a supportive environment dedicated to excellence.
Requirements:
3-5 yrs. industry experience/knowledge of Electric Motors (foreign and domestic motors and parts)
Proficient with Microsoft office and internet tools
Excellent verbal and written communication skills
A positive "Can Do" attitude is a must
Must be an independent self starter, as well as a team player
Ability to multi-task in a fast paced environment
$55k-65k yearly 19d ago
Customer Experience Representative
Jacobs Management Group
Representative job in Aurora, IL
Step into a role where your ability to solve problems and support customers directly fuels smoother patient care across the healthcare landscape. As the Customer Experience Representative for my client, you'll be the steady connection customers rely on for accurate orders, quick answers, and thoughtful communication. Your work will keep essential medical products moving where they're needed most.
Why You Should Apply
Join a highly collaborative, fast-paced team that works closely with sales and operations.
Play a key part in ensuring healthcare providers receive the products they need on time.
Enjoy a role with variety, autonomy, and daily problem-solving.
Benefit from working with modern systems like HubSpot and Microsoft Business Central.
What You'll Be Doing
Process inbound orders and verify pricing, minimums, freight terms, approvals, and licenses.
Communicate backorders, alternatives, and additional charges.
Track, update, and resolve daily tickets in HubSpot.
Support customer inquiries on orders, products, troubleshooting, and finance issues.
Coordinate closely with Sales and Warehouse teams to ensure accurate fulfillment.
Escalate issues when needed and balance customer needs with company policy.
About You
Be able to do the job as described.
Comfortable using CRM and ERP systems like HubSpot and Microsoft Business Central.
Experienced with medical devices or medical product environments.
Strong professional communication and polished phone etiquette.
Preferably familiar with EDI order processing or international shipments.
How much does a representative earn in Sycamore, IL?
The average representative in Sycamore, IL earns between $28,000 and $65,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Sycamore, IL
$43,000
What are the biggest employers of Representatives in Sycamore, IL?
The biggest employers of Representatives in Sycamore, IL are: