Post job

Representative jobs in University Park, FL

- 1,738 jobs
All
Representative
Call Center Representative
Customer Representative
Inside Sales Representative
Inbound Sale Representative
Patient Representative
Event Representative
Customer Service Representative
Account Services Representative
  • Patient Experience Representative

    Banyan Health Systems 3.7company rating

    Representative job in Cutler Bay, FL

    Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it. We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect. If you share these beliefs and want to join us to make a difference, please take some time to read the post below. REESPONSIBILITIES: The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Essential Functions: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party. Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc. Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served. Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client. Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc. Education and/ or Experience: High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred. Ability to work on word processing/internet software is needed for this position. Bilingual : English / Spanish Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Vision insurance Work Location: In person
    $24k-29k yearly est. 4d ago
  • Hiring Event - Brickell City Centre

    Mango 3.4company rating

    Representative job in Miami, FL

    Join Our MANGO Hiring Event - Brickell City Centre (Miami, FL)! We're excited to host a Hiring Event at our MANGO Brickell City Centre store on Tuesday, December 23rd. If you have a passion for fashion, exceptional customer service skills, and want to be part of a global brand, this is your chance to join our growing U.S. team. This is an open event, no invitation or registration required. Event Location: MANGO - Brickell City Centre Date & Time: Tuesday, December 23 | 2:00 PM - 5:00 PM Open Roles: Multifunctional Sales Associates Multifunctional Stock Associates Arrival Instructions: Please arrive 5-10 minutes early and proceed directly to the MANGO store to check in with our team. Bring a printed copy of your resume Dress in smart, fashion-forward attire. We look forward to meeting you!
    $27k-42k yearly est. 2d ago
  • Inside Sales Representative

    Aroma360

    Representative job in Boca Raton, FL

    Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry! As an Inside Sales Representative, you'll engage with warm leads generated through website purchases and ongoing marketing campaigns. This is a high-volume, consultative sales role where your ability to build relationships, navigate objections, and close deals directly drives your earning potential. You'll be selling to existing customers-meaning the leads are warm, abundant, and ready for a motivated sales professional like you to turn opportunities into results. Responsibilities & Duties Conduct outbound calls to existing customers, helping them enhance their purchase with additional packages and upgrades. Qualify, prioritize, and nurture leads to maintain a healthy and productive sales pipeline. Use a consultative sales approach to identify customer needs and overcome objections. Consistently meet and exceed weekly and monthly sales targets. Stay informed on our products, services, and promotions to confidently address customer questions. Perform other duties as directed Benefits Generous compensation package with unlimited earning potential. Top performers earn six figures annually through a base salary plus uncapped commissions. Comprehensive health, dental, vision, and 401(k) benefits. Unlimited growth opportunities - we strongly promote from within. A fun, energetic, and supportive team culture - join a team of high achievers! Ideal Candidate Profile Proven phone sales experience, preferably in inside or outbound sales, with a strong track record of closing deals and handling objections. Ability to quickly build rapport and establish trust with customers. Strong communication skills with the confidence to guide calls and close sales. Calm, positive, and professional demeanor throughout the entire sales process. Driven by financial success and motivated to grow within the company. Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.
    $36k-60k yearly est. 3d ago
  • Inside Sales Representative

    Adi Metal (Aluminum Distributing Inc.

    Representative job in Fort Lauderdale, FL

    Metal Distributor for Marine, Government and Industrial Use We are seeking a dynamic and results driven Inside Sales Representative to join our team. This role involves engaging with potential and existing clients to promote our products and services, primarily through inbound, warm calling, and business development efforts. The ideal candidate will possess strong communication skills, a customer-focused mindset, and an interest in learning the sales process. This position offers an excellent opportunity to develop your sales expertise within a collaborative environment focused on growth and success. This is a Full-Time position in Fort Lauderdale, Florida. Responsibilities Manage inbound inquiries from prospective clients, providing detailed product information and solutions Develop and maintain relationships with clients through effective communication and customer service Collaborate with our internal team to help develop strategies for lead generation and business development Learn and maintain a thorough understanding of our product offerings to effectively communicate value propositions Follow up on leads generated through marketing campaigns or outbound efforts to maximize conversion rates Experience Experience in sales and customer service is preferred but not required Excellent communication skills in English, both written and verbal Ability to work independently while collaborating effectively within a team environment This position is ideal for motivated individuals eager to grow their career in inside sales while contributing to the success of our organization. Job Type: Full-time - In person-Fort Lauderdale, Florida Benefits: *401(k) Matching *Dental Insurance *Paid Time Off *Medical Insurance *Paid Training Vision Insurance
    $36k-60k yearly est. 15h ago
  • Inbound Sales Representative

    Alorica 4.1company rating

    Representative job in Cutler Bay, FL

    Inbound Sales Agent Terms: Full-time ; Minimum 6 months customer service experience required Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr! Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs. Responsibilities Engage with potential customers, transforming every call into a meaningful sales opportunity. Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs. Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement. Qualifications A minimum of 6 months of customer service experience is required High school diploma or GED Preferred experience in industries such as insurance, real estate, or other commission-based sales environments Strong computer navigational skills Solid business and sales knowledge Conversational, patient, and confident, with a positive attitude Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale Work Environment Regular work performed in a climate-controlled, call-center environment. Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly #AloricaJobs #MiamiDade #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
    $17 hourly Auto-Apply 32d ago
  • Account Services Representative

    Tradestation 4.6company rating

    Representative job in Plantation, FL

    Who We Are: TradeStation is the home of those born to trade. As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate trading experience for active traders and institutions. We continuously push the boundaries of what's possible, encourage out-of-the-box thinking, and relentlessly search for like-minded innovators. At TradeStation, we are building an AI-First culture. We expect team members to embrace AI as a core part of their daily workflow, whether that's using AI to accelerate development, enhance decision-making, improve client outcomes, or streamline internal processes. We hire, grow, and promote people who can harness AI responsibly and creatively. We treat AI as a partner in problem-solving, not just a tool; following our governance standards to ensure AI is used ethically, securely, and transparently. If you join us, you're joining a culture where AI is how we work . Are you ready to make yourself at home? What You'll Be Doing: The Account Services Representative is responsible for a wide range of tasks related to account opening, maintenance, and servicing. This position involves processing client account requests, conducting Know Your Customer (KYC) reviews, offering exceptional customer support, and ensuring effective communication between clients and internal teams. In addition, the role requires the ability to manage multiple tasks in a fast-paced environment, resolve issues quickly, and maintain strong written communication skills. Prepare new account paperwork for principal reviews Process account openings, closings, and other administrative requests Enter account information in various back-office systems Conduct background checks for new customers through third-party vendor applications Collaborate with internal teams (e.g., Treasury, Client Experience, Sales, Financial Crimes) to resolve client issues and provide timely solutions Link brokerage accounts to customer trading log-ins Maintain and update accurate client records and account documentation in the firm's CRM and account management systems Monitor collaboration queues and take a proactive approach to ensure issues are handled efficiently Document procedures to ensure consistency and transparency in processes Identify opportunities to improve client satisfaction and escalate complex issues as needed Represent TradeStation Securities professionally by providing excellent service and consistently exceeding expectations Ensure compliance with regulatory requirements and internal policies The Skills You Bring: High attention to detail with the ability to thrive in a fast-paced, deadline-driven environment Ability to multitask and manage a high volume of requests with accuracy Strong data entry and processing skills Reliable, punctual and self-starter Customer service oriented Strong analytical and organization abilities Ability to identify areas for process and procedural improvement Excellent written communication skills Familiarity with back-office functions and data entry processes Proficiency in Microsoft Office (Excel, Word, Outlook); familiarity with SunGard Phase 3, GMI, or other back-office brokerage systems is a plus Minimum Qualifications: 1-2 years of experience in customer service, financial services, or brokerage operations Desired Qualifications: Bachelor's degree preferred What We Offer: Collaborative and dynamic work environment Competitive Salaries Yearly bonus opportunities Comprehensive benefits for you and your family starting Day 1 Generous paid time off policies Access to TradeStation employee benefits, including full access to trading education materials Pay Range (US) $60-65K (Countries outside of the US have differing ranges in accordance with local labor markets) TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws. #LI-Hybrid
    $23k-26k yearly est. 33d ago
  • CUSTOMER EXPERIENCE REPRESENTATIVE

    Stand Desk

    Representative job in Miami, FL

    Customer Experience is the hub of client support and advocacy at STAND DESK. Whether it's helping with a simple question, solving a complex issue, or turning feedback into action to make our product easier to use, STAND DESK Support knows our clients inside and out, and does everything necessary to ensure a consistently positive experience. Ever felt like you kept having the same problem, or that the rep just wasn't understanding the issue? It sucks, right? There's nothing quite like awesome support, and it takes a team of attentive, empathetic, and critical thinkers who constantly strive for perfection! Job Description Expertly address complex questions via email and phone within 24 hours, providing answers that are quick and easy to understand Smoothly convert leads into customers while cross and upselling Exceed expectations by creating “wow.. no ones ever done that for me before” moments with our customers Convert unhappy customers into raving fans Be the voice of STAND DESK in our Social Media community Represent STAND DESK with pride and passion, using your ‘Voice' to communicate with customers in a friendly, professional manner Run point on customer issues that require masterful coordination between multiple STAND DESK teams Maintain and update customer cases accurately Thoroughly document case actions and follow our Desk.com label and custom field guidelines, ensuring all cases are accurately categorized Qualifications Have a minimum of 2 years experience in customer service and a flare for sales Obsessively organized, detailed-oriented, and sincerely empathetic - you always keep calm under pressure Type 50+ wpm, adept with Desk.com, Google Apps, MS Office, and Social Media Compelling writer who crafts grammatically impeccable emails, oh and you're just as articulate on the phone ;) Self-sufficient and hate being babysat, because who likes babysitting? “Zero inbox” master who is able to share your methods with the rest of the team Bachelor's Degree from an accredited university (preferred) Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-48k yearly est. 14h ago
  • Customer Success Representative

    Modern Ai

    Representative job in Miami, FL

    Job Description About Us Modern.ai is a fast-growing technology company that helps leading brands scale through the power of AI-driven tools and strategies. Our platform makes it easier for companies to understand their customers, optimize performance, and unlock new opportunities for growth. We work with some of the most innovative and forward-thinking brands in the world, and our team thrives at the intersection of technology, creativity, and business strategy. At Modern.ai, you won't just be part of another tech company-you'll be at the forefront of how AI is transforming marketing. Joining us means being part of a fast-paced environment where your ideas matter, your work has direct impact, and you'll learn alongside some of the best minds in the industry. We value curiosity, ownership, and collaboration, and we invest in the growth of our people as much as we invest in the growth of our clients. If you're passionate about technology, eager to grow your career, and want to make an impact in a company that's shaping the future of AI-powered growth, Modern.ai is the place to do it. Role Overview We're looking for a motivated Customer Success Representative to join our team in our Miami office. This role is ideal for a recent graduate who's eager to gain hands-on experience working directly with our CEO and Head of Business Development. The Customer Success Manager will play a key role in client onboarding, retention, and customer service-helping our clients get the most value out of our software. Key Responsibilities Own the onboarding process for new clients, including account setup, product walk-throughs, and training sessions. Serve as the primary point of contact for clients, answering questions and providing product support. Conduct regular check-ins and touchpoints to ensure clients are engaged and successful. Proactively address client needs, resolve issues, and deliver solutions that strengthen retention. Create and maintain client resources such as guides, FAQs, and how-to content. Track client usage and feedback to share insights with leadership. Collaborate with the Business Development team to identify opportunities for growth within existing accounts. Requirements Qualifications Recent graduate with a Bachelor's degree in Business, Marketing, Communications, or related field Strong communication and interpersonal skills, with the ability to explain software concepts clearly. Highly organized, proactive, and customer-focused. Tech-savvy and comfortable learning new software quickly. Prior internship or experience in customer success, account management, or client services is a plus. Benefits What We Offer Direct mentorship from senior leadership (CEO and Head of Business Development). Competitive compensation and career growth opportunities within a fast-scaling company. A collaborative and supportive team culture in the heart of Miami. Work with some of today's most exciting and culturally relevant brands, including high-profile and celebrity-backed ventures. Join a team that values creativity, collaboration, and measurable results. Competitive benefits package including unlimited PTO, medical/dental/vision coverage, and wellness programs. Thrive in a fast-paced, people-first culture where creativity and strategy go hand in hand.
    $29k-48k yearly est. 27d ago
  • Call Center Representative - On Site

    Dev 4.2company rating

    Representative job in North Lauderdale, FL

    Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required What We're Looking for High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer
    $22k-29k yearly est. 60d+ ago
  • Inbound Call Center Sales Rep

    Lilly & Associates International 4.1company rating

    Representative job in Doral, FL

    Leading provider of Freight Forwarding/Logistics services, LILLY + Associates International , is looking to hire someone for our sales team to work with a fast-growing company that has its international headquarters in Miami Job Description LILLY + Associates is seeking Bilingual (Spanish) Professionals to join our top notch team of Sales professionals. If you enjoy interacting with he public AND enjoy talking on the phone,working diligently to resolve member problems or questions, this is the job for you. As a Professional Sales Rep you will assist customers via telephone, fax and email providing them with shipping information and up-sell products and services that meet or exceed our member's needs. Excellent opportunities for career growth. Qualifications Minimum 1-3 years prior Customer Service experience required. 6 months of call center/telesales a plus. Strong verbal and written communications skills. Ability to multi-task and meet multiple demands. Ability to identify, analyze and resolve errors. Strong organizational skills. Ability to recognize needs and/or sell products or services. Strong sales aptitude. Fully bilingual (English, Spanish). Computer Equipment and Software Requirements: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM Software Education and Experience Required: High school diploma. College degree a strong plus. Additional Information FULL BENEFITS PACKAGE AVAILABLE!!! (Medical, Dental, Vision, Paid time off, 401K with up to 4% company match and much more)
    $22k-30k yearly est. 14h ago
  • Aerospace MRO Customer Service

    Terrelonge Staffing

    Representative job in North Miami, FL

    Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services. Process orders, track shipments, and manage customer accounts to ensure satisfaction. Coordinate with internal teams to ensure timely and accurate delivery of services. Maintain detailed records of customer interactions and transactions. Provide clients with regular updates on service status and any changes to their orders. Qualifications: Associate degree or equivalent experience in customer service or a related field. 2-4 years of experience in customer service within the aerospace industry. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Proficiency in CRM software and Microsoft Office Suite.
    $27k-36k yearly est. 60d+ ago
  • Call Center Representative at Miami, FL

    Miami, Fl 4.5company rating

    Representative job in Miami, FL

    Job Description Bistro Delight in Miami, FL is looking for one call center representative to join our team. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company's new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Collaborate with other call center professionals to improve customer service Help to train new employees and inform them about the company's customer management policies Qualifications High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. We are looking forward to hearing from you.
    $23k-29k yearly est. 4d ago
  • Call Center Representative

    Aran Eye Associates

    Representative job in Miami, FL

    Summary: Call Center Representative(s) work in a fast-paced environment, providing excellent customer service with an outgoing and upbeat personality to a large patient population. Responsibilities Responsible to do appointment scheduling and reschedules Glaucoma Retina Cornea Minor Procedures Oculoplastic Eye Injections Diagnostic Testing Laser Responsible to call back all appointment requests via\ email, patient portal and voicemails. Responsible for insurance verification online, email or phone. Care Plus 2020 Eye Care Broward Care Plus Premier (Dade) Diagnostic Testing Simply Medicare Premier Responsible for uploading all insurance verification into NextGen. Responsible for Appointment confirmations Will confirm appointments for patients, Doctor's office and/or Insurances. Responsible for monthly mail outs for all locations Triage Emergency Calls prior to transferring to the ER Scheduling Department. Responsible for correcting demographics and creating alerts when returned mail is received for new and established patients. Minimum Demonstrated Skills Customer Service experienced Medical terminology knowledge ICD10/CPT code knowledge HMO guidelines knowledge Insurance verification (HMO, PPO, POS, EPO, etc.) Ability to handle multiple tasks simultaneously in a fast paced environment Ability to handle and diffuse patient complaints and disagreements Exceptional communication and interpersonal skills. Experience navigating Electronic Medical Records and Outlook English/Spanish is a must. Education: High School Diploma required Schedule: Full-time (40 hours per week) Working Hours: M-F (8:00 am - 5:00 pm)
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    Bloom Sales Partners

    Representative job in Miami, FL

    We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.
    $23k-31k yearly est. 60d+ ago
  • Call Center Representative

    Tone Talk Tel

    Representative job in Miami, FL

    About our Company: At Tone Talk Tel, we're not just your average call center provider. We're a team of enthusiastic communicators, tech wizards, and customer service aficionados who are passionate about creating positive interactions. Whether you're a small startup or a large corporation, we're here to help you manage your calls with a touch of personality and a whole lot of professionalism. Job Title: Call Center Representative Location: Miami, FL Job Type: Full-Time Department: Customer Service Job Summary: We are seeking a motivated and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Answer Inbound Calls: Respond to customer inquiries, provide information, and resolve issues in a professional and timely manner. Customer Support: Assist customers with product or service inquiries, troubleshoot problems, and guide them through solutions. Data Entry: Accurately input customer information, call notes, and other relevant data into the system. Problem Resolution: Escalate complex issues to the appropriate department or supervisor when necessary and follow up to ensure resolution. Customer Satisfaction: Strive to exceed customer expectations by providing outstanding service and ensuring a positive customer experience. Team Collaboration: Work closely with team members to achieve departmental goals and contribute to a positive work environment. Adherence to Scripts: Follow company-provided scripts when applicable while also using discretion to personalize customer interactions. Qualifications: Education: High school diploma or equivalent required; associate or bachelor's degree preferred. Communication Skills: Excellent verbal and written communication skills with a strong command of the English language. Technical Skills: Proficiency in using computers, call center software, and other relevant technology. Problem-Solving: Ability to think critically, troubleshoot issues, and make sound decisions. Time Management: Strong organizational skills and the ability to manage multiple tasks simultaneously. Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, if required.
    $23k-31k yearly est. 60d+ ago
  • Call Center Representative

    Bright Bridge Group

    Representative job in Miami, FL

    We are seeking enthusiastic and reliable Call Center Representatives to join our team! As the first point of contact for our customers, you will play a crucial role in delivering outstanding service, resolving inquiries, and ensuring overall customer satisfaction. Key Responsibilities: Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Resolve customer complaints and issues effectively and professionally. Document customer interactions and update records in the system. Assist in processing orders, returns, and exchanges as needed. Collaborate with team members and other departments to enhance customer experience. Meet individual and team performance goals. Qualifications: Prior experience in customer service or call center environment is a plus. Excellent verbal and written communication skills. Ability to remain calm and professional in challenging situations. Strong problem-solving abilities and attention to detail. Proficient in using computers and customer management software.
    $23k-31k yearly est. 60d+ ago
  • Call Center Representative - Client Services

    The Office of Abbey Ajayi, Broward County Tax Collector

    Representative job in Fort Lauderdale, FL

    Starting Salary $41,500 Reports To: Call Center Manager/Call Center Assistant Manager Purpose and Scope: Call Center Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance. Qualifications and Experience: At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver's license. In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment. Essential Functions: Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments. Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports. Maintains current knowledge of TCO product lines and applicable laws and procedures. Critical Competencies for Success: Interpersonal Skills: Strong commitment to client service (internal and external). Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding. Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment. Demonstrates a sense of urgency and commitment to achieve goals. Takes initiative to pro-actively address client concerns and issues. Learning: Proactively continues growth by seeking opportunities to learn and practice new skills. Puts new concepts and information to use quickly. Adapts easily to statutory changes and interpretation of procedures. Teamwork: Works cooperatively with others. Listens and is open to team members' ideas. Offers constructive feedback. Willingly provides assistance. Critical Thinking: Ability to calculate and determine data and make reasonable judgments about subsequent actions. Ability to use a wide variety of reference materials and information. Ability to perform mathematical functions including calculation of percentages. Ability to perform generally pre-defined duties and exercise prudent judgment in the face of varied circumstances. Work Conditions: Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver's license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours.
    $41.5k yearly Auto-Apply 60d+ ago
  • Bi-lingual Spanish Call Center Representative (on-site)

    CrÉDito Real USA Finance

    Representative job in Fort Lauderdale, FL

    Job Description CALL CENTER REPRESENTATIVE FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role. If you are an ambitious, results- oriented collector that enjoys being number 1 in results while helping our customers to build better credit and better lives, then this is the role for you! We believe in paying our top performers which means a competitive base and off the charts bonus potential. Our corporate office offers a fantastic work environment, a talented team and we have plenty of fun while we work. We also love the fact that we are helping people every day build better credit and better lives! Ready to join us? WHAT YOU'LL BE DOING Your main objective is to collect past due payments to prevent your accounts from rolling forward to the next bucket of delinquency. Contact customers using various methods (phone, email, text) to obtain payment arrangements and prevent delinquency. Work proactively with customer to prevent repossessions and losses through negotiation and utilization of available programs. Participating in dialer campaigns to quickly collect payments and resolve outstanding delinquencies. Actively work up to 80 accounts per day. Follow all company policies and state and federal laws applicable to debt collection. Overcome objections and negotiate payments to help the customer regain current account status. Attend team meetings, support other company initiatives as needed. Perform other duties as assigned. ESSENTIALS THAT WILL MAKE YOU SUCCESSFUL The ability to negotiate and provide above average customer service while helping customers to bring their accounts current or make payment arrangements. Proven success in a collections role (that involved consumer collections). Previous experience in meeting and exceeding your monthly goals. Excellent communication, customer service and negotiation skills required. Must be able to successfully collect on past due accounts. Strong organizational and task management skills required. Strong internal motivation and hustle - desire to be very successful and collect on past due accounts. High comfort level on the phone for long periods of time. Some Saturdays and late shifts availability Bilingual Spanish is required. WHAT WE'RE OFFERING Business casual office environment (so yes you can wear jeans and your Nikes). Work life balance is a real thing here, not just something we say to get your resume. Ability to move up within the Team based on performance. Up to $4,000 a month in bonus potential based on meeting your individual goals. The standard stuff that everyone tells you of course; benefits, paid time off, 401k and all that good stuff. EEO Statement We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance. Job Type: Full-time Pay: Hourly pay + bonus + benefits
    $23k-31k yearly est. 31d ago
  • Call Center Representative Now Hiring!

    Statewide Window and Doors 3.7company rating

    Representative job in Boca Raton, FL

    Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.
    $22k-30k yearly est. 3d ago
  • Dental Call Center Representative

    Sage Dental 3.6company rating

    Representative job in Boca Raton, FL

    Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for. Overview The Patient Service Team (PST) Coordinator is responsible for assisting new and existing patients via the phone, webchat, and other online platforms. Duties include answering patient questions, scheduling appointments, and resolving complaints by following established protocols. This individual will be expected to make a continual effort to promptly respond to patient calls and messages with a friendly, professional attitude and demeanor. Customer service experience and strong writing skills are required. Candidates fluent in Spanish is a plus! Position Details: Full-Time Patient Service Support Coordinator (Call Center) Sage Dental Support Center is located in Boca Raton, FL 2-week training program provided Benefits such as Medical Insurance, 401(k), Vision, PTO, and more! Growth opportunity Competitive base pay Responsibilities Essential Duties and Responsibilities include the following but are not limited to: Must be able to handle high volume inbound and/or outbound calls Listen to potential new or existing patients and understand the reason for their call, address all questions or guide them to the proper contact, and provide accurate and efficient responses Schedule appointments by obtaining all pertinent details and maintaining accuracy in data entry (Dentrix/Dolphin) Utilize scripts and tools appropriately Collect the insurance information from patients, if applicable, and make the proper notations on the schedule Diffuse difficult calls or seek assistance when necessary Offer marketing promotions and educate the appropriate calls on our in-house discount program Receive and promptly respond to real-time customer queries via webchat Ability to document issues and resolutions Provide exceptional customer service Meet daily, weekly, and monthly department goals set forth by management Take part in training and other learning opportunities to expand knowledge for individual growth and company initiatives Adhere to all company policies and procedures, and abide by HIPAA regulations Qualifications Ability to successfully relate to and communicate with team members and patients Strong team player willing to take direction, initiate business activities and work with management staff and peers Self-starter able to work with minimal supervision/direction and ability to multitask Professional demeanor and presentation Strong and effective written communication skills Creative thinker using sound judgment in workload coordination and technical matters Ability to organize work effectively and establish priorities Candidates who are fluent in Spanish is a plus
    $27k-34k yearly est. Auto-Apply 60d+ ago

Learn more about representative jobs

How much does a representative earn in University Park, FL?

The average representative in University Park, FL earns between $20,000 and $49,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in University Park, FL

$31,000

What are the biggest employers of Representatives in University Park, FL?

The biggest employers of Representatives in University Park, FL are:
  1. Avgen Aerospace Services Corp
  2. Peak Point
  3. Prestige Windows
  4. Restore Hyper Wellness
  5. Restore Hyper Wellness Corporate Stores
  6. Solis Health Plans
  7. Solis Health Plans, Inc.
Job type you want
Full Time
Part Time
Internship
Temporary