Customer Service Representative
Representative job in Cincinnati, OH
Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Cincinnati, OH!
Pay rate: $20/hr
Shift availability: Mon - Fri, 8a-5p, alternating Saturday's
Temporary: 2 -3 months with possibiity of extension or conversion
For instant consideration for this role, click on Apply Now
This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff daily resolving complex customer issues related to the booking of new mortgage loans.
Our ideal candidate must have/must be able to:
Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems.
Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation.
Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology.
Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures.
Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies.
Continually learn and develop knowledge of Mortgage systems, products, and processes.
Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees.
Assumes additional responsibilities as assigned.
Education/Certification Requirements:
High School Diploma or GED
Experience requirements:
2+ years of customer support, call center, contact center preferred
Deadline and task-driven with ability to multitask
Excellent verbal and written communication skills
Strong analytical, attention to detail, and problem-solving skills
Good leadership, initiative, and interpersonal skills
Ability to work independently, as well as in a team environment
Excellent customer service skills
Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products
Basic Mortgage knowledge preferred but not required
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. To be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Cincinnati, OH apply NOW for instant consideration!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Billing Patient Representative
Representative job in Moraine, OH
Responsibilities
Maintain accurate billing records, update account information, and ensure timely processing of claims
Handle inquiries regarding billing, appointments, and account status with professionalism and clarity.
Utilize scheduling software and electronic health records (EHRs) to confirm appointments and resolve conflicts.
Apply knowledge of medical terminology and healthcare procedures to meet organizational and regulatory standards.
Work closely with administrative staff and clinical teams to streamline billing and patient account workflows.
Qualifications
Highly detail‑oriented with proven ability to manage multiple administrative tasks efficiently.
Experienced with scheduling software, EHR systems, and Microsoft Office Suite.
Familiarity with medical terminology, patient records management, and billing processes.
Skilled in managing patient relationships, resolving inquiries, and delivering professional support.
Strong written and verbal communication skills for correspondence, documentation, and patient interaction.
Salary: $15/hr.
Ask for: Aarti Manchanda
Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements
Program Security Representative II (Wright-Patterson AFB)
Representative job in Dayton, OH
Veteran-Owned Firm Seeking a Program Security Representative II with TS/SCI for a role at Wright-Patterson Air Force Base (AFB) in Dayton, OH
My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies.
At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies.
We seek to fill a Program Security Representative II position at Wright-Patterson Air Force Base (AFB) in Dayton, OH
The ideal candidate must hold an active TS/SCI clearance, have at least 8-10 years of related experience with proven expertise with multi-discipline security support for SAP, SCI, and Collateral programs including: SAP policy and procedures, NISPOM, DCID, and ICD compliance, security incident management and damage assessments, and developing and conducting security training.
If you're interested, I'll gladly provide more details about the role and discuss your qualifications further.
Thanks,
Stephen M Hrutka
Principal Consultant
HRUCKUS LLC
Executive Summary: HRUCKUS seeks a Program Security Representative II for a role supporting the Department of the Air Force at Wright-Patterson Air Force Base (AFB) in Dayton, OH.
Position Description: The Program Security Representative's primary function is to provide multi-discipline security support for one or more of the customer's Special Access Programs (SAPs). The position will provide “day-to-day” multi-discipline analysis for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Position Job Duties:
Ensure strict adherence to the provisions of the NISPOM, its Supplement, the DoD Overprint, DCID, ICD, and SAP policy
Assist in developing and executing approved policies and procedures for safeguarding Special Access Program (SAP), Sensitive Compartmented Information (SCI) and collateral data in support of US military operations
Provide day-to-day security support that includes continuous assessment of procedures to identify shortfalls and provide appropriate recommendations for revising and improving security policies, procedures, and systems
Identify vulnerabilities, threats, and risks to test, training, and operational activities
Assist in developing, implementing, and training the Operations Security program
Assist in providing contractor and subordinate facility assistance and oversight
Brief all levels of personnel, both in the government and senior civilian services, on a variety of security related topics
Conduct and document SAP facility compliance reviews, follow-on facility reviews, and facility close-outs
Monitor, report and track all corrective actions resulting from compliance reviews
Ensure timely notification of pertinent security matters to program technical and management staff
Conduct exploration of any loss, compromise, or suspected compromise of classified and/or sensitive information, including conducting preliminary inquiries and generating damage assessments resulting from the loss of classified information.
Coordinate with SAP security personnel to ensure lessons learned are incorporated into the curriculum for the SAP security education & awareness program
Position Qualifications:
8 - 10 years related experience in multi-discipline security support for Special Access Programs (SAPs), Sensitive Compartmented Information (SCI), and Collateral data.
Education:
Bachelor's degree in a related area or equivalent experience (4 years)
Certifications:
Security Fundamentals Professional Certification (SFPC) counts towards 3 years of experience
Special Program Security Certification (SPSC) counts towards 5 years of experience
Maximum equivalent experience for SPED Certifications is no more than 5 years
Security Clearance:
Must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Details:
Job Title: Program Security Representative II
Location: Wright-Patterson AFB, OH
Security Clearance Requirement: TS/SCI
Assignment Type: Full-time
Salary: Dependent on the candidate's experience, with a target range of up to $107,000.
Clinical Respiratory Sales Representative
Representative job in Dayton, OH
Job Title: Respiratory Sales Representative Are you a dynamic sales professional with robust relationships within hospital networks and a commitment to enhancing patient outcomes through innovative respiratory solutions? VieMed, a leader in respiratory care, is seeking a highly motivated Respiratory Sales Representative to join our expanding team. This primarily field-based role involves extensive local travel (80%+), offering a rewarding opportunity to influence respiratory disease management and contribute to patient well-being.
Key Responsibilities:
Leverage and expand existing relationships with Pulmonologists, Hospitalists, Case Managers, Critical Care Physicians, and other healthcare referral sources to increase patient referrals.
Promote VieMed's comprehensive home ventilation and disease management programs through targeted clinical presentations, educational sessions, and collaborative partnerships with healthcare providers.
Develop and implement strategic sales plans to achieve and surpass territory growth objectives.
Collaborate with internal teams, including Respiratory Therapists and operations, to ensure smooth patient transitions from hospital to home care settings.
Maintain detailed and accurate records of account activity, referral pipelines, sales metrics, and clinical interactions in CRM systems.
Demonstrate proactive engagement, professionalism, and resilience in a fast-paced healthcare sales environment.
Qualifications & Experience:
Proven established relationships with Pulmonologists, Hospitalists, Case Managers, or Respiratory Therapy departments (required).
Hands-on experience with Mechanical Ventilation and Non-Invasive Ventilation (NIV) (required).
Demonstrated ability to navigate hospital environments, influence clinical decision-makers, and facilitate referral growth.
Minimum of 2 years of successful healthcare sales experience, preferably within respiratory therapy, durable medical equipment (DME), long-term acute care hospitals (LTACH), or critical care settings.
Formal sales training and/or clinical experience strongly preferred.
Excellent interpersonal, presentation, and organizational skills.
Valid driver's license and reliable transportation, with willingness to travel extensively within the assigned territory.
What We Offer:
Competitive base salary complemented by uncapped commissions, enabling high earning potential.
Comprehensive benefits package including medical, dental, vision, 401(k), and life insurance.
Perks such as car and cell phone allowances, fuel reimbursement, and marketing support.
Robust onboarding, training, and mentorship programs to facilitate your professional development.
Opportunities for career advancement within a rapidly growing national organization.
About VieMed:
At VieMed, our mission is to transform respiratory care for the most vulnerable patients at home. By combining advanced technology with clinical expertise, we help patients breathe easier and live healthier lives. Our innovative Disease Management Program has positioned us as the leading independent respiratory ventilation provider in the United States, renowned for delivering superior patient outcomes and reducing readmission rates.
Join a passionate team committed to clinical excellence, innovation, and growth. If you are driven to make a meaningful difference in respiratory patient care, we welcome your application.
Equal Opportunity Employer:
VieMed is an Equal Opportunity Employer and supports protected veterans, individuals with disabilities, and all qualified applicants.
Note: All candidate applications will be carefully reviewed to ensure alignment with the qualifications and responsibilities outlined.
Call Center Representative
Representative job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
GENERAL FUNCTION:
Provide exceptional customer service and support to EyeMed Members, Providers (DONL's and panel participants) and Store Divisions (Lenscrafters; Pearle; etc.)
MAJOR DUTIES AND RESPONSIBILITIES:
• Provide member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers
• Assist EyeMed members by answering benefit questions, eligibility, web registration, authorizations, provider location inquiries, and claims details
• Interface with providers to verify member eligibility and authorize services
• Review claims details, research payment issues, investigate provider network details
• Use system tools as appropriate to escalate issues between the various functional areas within EyeMed
• Must meet Customer Care Center productivity and quality goals
COMMUNICATIONS WITH OTHERS:
• INTERNAL - Call Center associates and other EyeMed functional areas
• EXTERNAL - Members/Providers
Qualifications
SKILLS & QUALIFICATIONS:
• Excellent verbal and written communication skills
• Excellent telephone skills
• Excellent active listening and comprehension skills
• Ability to demonstrate empathy to the caller's situation
• Ability to provide exceptional customer service
• Exhibit resourcefulness in resolving problem situations
• Manage time and multiple tasks effectively
EXPERIENCE:
• Call Center experience preferred
• 1 - 2 years of experience in a professional business environment preferred
• Knowledge of vision benefits and/or insurance industry a plus
EDUCATION:
• High School diploma required
• College or University degree (preferred )
Additional Information
All your information will be kept confidential according to EEO guidelines.
Client Retention Representative - Cincinnati, OH
Representative job in Cincinnati, OH
Job Description
Universal Energy Solutions is excited to announce an Immediate Hire opening for a Client Retention Representative in Dayton, OH. We are looking for proactive and motivated individuals to join our dynamic team. In this role, you will play a key part in ensuring that our clients receive unparalleled service and support for their sustainable energy needs.
Your primary responsibility will be to engage with existing and potential sales customers, addressing their needs, resolving concerns, and showcasing the benefits of our services. Your role will be vital in fostering customer loyalty and promoting long-term engagement with our brand.
Responsibilities
Proactively reach out to clients to gauge satisfaction and collect feedback on our offerings.
Manage interactions with current and new sales customers effectively.
Address inquiries and complaints promptly and professionally to ensure resolution.
Design personalized retention strategies that encourage client renewals and upgrades.
Collaborate with internal teams to provide actionable client feedback and advocate for customer needs.
Analyze client data and retention metrics to identify trends and propose improvements.
Engage in the development and implementation of customer loyalty programs.
Stay updated on industry trends and best practices in customer retention.
Requirements
Exceptional communication and relationship-building skills.
Strong analytical abilities to interpret client data and feedback.
A problem-solving mindset and dedication to delivering outstanding customer experiences.
Capability to work independently as well as collaboratively in a team environment.
Innovative thinking for developing effective client retention strategies.
Availability for immediate hire
Benefits
Rapid advancement opportunities
Professional sales training curriculum
Paid Training
Weekly Pay
Customer Sales & Serv Rep
Representative job in Cincinnati, OH
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI - SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Experience Representatives - Kenwood Dealer Group Headquarters
Representative job in Mason, OH
Jumpstart Your Career with Kenwood Dealer Group!
Now Hiring: Full-Time Customer Experience Representatives
4780 Socialville-Foster Rd., Mason, OH 45040
(Conveniently located near Mason-Montgomery Rd.)
Looking for a job that fits your schedule
and
helps build your future? Join a team that values your voice, supports your growth, and makes every day a little more exciting.
What You ll Do
Answer and route incoming calls for our 16 dealership locations
Deliver friendly, professional customer service
Stay calm, cool, and helpful even during challenging calls
Work in a casual, supportive, team-focused call center environment
No experience? No problem we train you!
Whether you re starting out or ready for a change, this role is an excellent opportunity to gain real-world experience and build strong customer service skills.
Work Schedule
Monday Thursday: 10:30 AM 7:00 PM
Saturday: 10:00 AM 6:00 PM
What You Bring
Clear, confident communication
A positive, team-oriented attitude
Basic computer skills
The ability to multitask and maintain professionalism
Must be 18+ and able to pass a background check
Perks & Benefits
Medical, dental, and vision insurance (full-time)
Paid time off and holidays
401(k) plan
Employee discounts on vehicles, services, and more
A supportive team invested in your growth and success
Ready to Apply?
Submit your application online or contact Carleesha Davis at ************.
Join Kenwood Dealer Group and take your first step toward a rewarding, long-term career. We can t wait to meet you!
Equal Opportunity Employer
Customer Sales & Serv Rep
Representative job in Blue Ash, OH
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI - SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCall Center Representative
Representative job in Dayton, OH
We're excited you're interested in starting your new journey at Syncrotist! We wanted to give you a little information about what we do and what the training structure will generally look like. Syncrotist provides support services for many of the prominent companies for in-home care in a rapidly growing market. With over 350 current home care office clients, we are the only company dedicated completely to partnering within this marketplace. Our communication specialist will act as a liaison and manage calls from caregivers, clients, family/friends of clients, insurance companies, and more to answer questions, and resolve any emerging problems that our customer accounts might face with accuracy but also focus on being empathic. All candidates will be provided with paid training. We offer both part-time and full-time positions.
Due to our specialized focus on health care calls, our call center is not like most. We are the connection between the caller and the office, so it is up to us to precisely translate the phone call into an email form that will give the office accurate information so they can take over after the call. The overall structure of what we do is the same, however, each office may have different instructions on call handling for specific situations. We need agents who are adaptable, friendly, compassionate and efficient.
What kinds of calls would I be taking?
-Standard home health care intake calls
-Outbound lead calls: prospect calls as well as employment screenings
-Plus Service calls (enhanced): beyond handling standard calls, we provide a tailored service that includes completing subsequent steps within our workflow. This enhanced solution involves training on the office's scheduling system and ensuring a heightened focus to seamlessly integrate into their operations. By doing so, we aim to save the office time while maintaining accuracy and professionalism. We focus on utilizing 5 main CRMs: Wellsky, SwyftOps, AxisCare, eRSP, & HHA
-pCare: hospital support calls activating TV & phone services
What are the qualities we are looking for in a communication specialist?
- Excellent communication skills
- Writing skills: Grammar and punctuation, sentence structure, etc.
- Computer skills: Typing, computer navigation, site navigation, etc.
- Problem solving skills
- Empathetic & compassionate
- Strong interpersonal skills & emotional intelligence
- Detail oriented and have the ability to multitask
- Ability to self-manage as well as work with a team
- Strong work ethic: focus, dedication, dependability, self-discipline, goal-oriented, reliability, high productivity, punctuality, etc.
What will training look like?
- About one week in classroom training where you will be introduced to the Syncrotist portal, companies we service, call types & call reasons, internal software tools etc.
- We will focus on the following:
We service 17 companies with over 350 offices nationwide
Each office can have different processes and protocols to follow for call handling
- On the floor training includes, but is not limited to:
-Tethering with agents listening to live calls while QAing the call or typing the notes on the form in real time
-Tethering with an agent taking the calls and processing the forms yourself
-Processing live calls without tethering (with heavy supervisory oversight)
-Digital lead training (outbound employment & new client calls)
-Syncrotist+ calls (enhanced call follow-up procedures for certain offices)
Auto-ApplyeCom Fulfillment Team
Representative job in Cincinnati, OH
Paid Interview: Work with us for a day, get paid $100 and we'll all get to learn more about each other.
Role: eCommerce Warehouse Fulfillment Wage: commensurate with experience and based on part-time or full-time availability.
Who we are: *******************
• Proxi provides fulfillment services to eCommerce companies from around the country and around the world with international clients.
• We're located downtown near the main USPS facility & UPS center.
• We help fulfill goods for eCom merchants who sell across multiple channels, including: Amazon, Walmart.com, eBay, and other marketplaces.
How we work:
• Casual work environment downtown. Free parking / fast access to 71 & 75 (1 block from the main US Post Office on Dalton Av)
• 1st Shift: 9a-5p / M-F.
Ongoing role pay rate depends on the capabilities (and part or full time):
• Holiday and overtime pay
• Paid time off
Ongoing Responsibilities:
• Inbound receiving of products / coordinating truck shipments
• Cross checking of shipments according to packing slip & BOL documents
• Scanning of products into our management systems
• Outbound picking, packing & processing of orders
• Recording of inventory movement and shipments in our PC based systems.
Growth areas / career opportunities:
• Team leads
• Client management, communications and on-boarding
• Sales and/or Admin roles also on the horizon as we grow
Requirements:
• Age minimum: 18
• Must be clean - not under the influence while working
• Able to work in a normal warehouse environment - may need to stand at various workstations
• Must be able to to lift, reach, bend, squat, twist and turn - ability to lift up to 50 pounds.
• Ability to get to work (public transportation available in the area)
• Plays well with others!
Prerequisites / Attributes / Requirements for an on-going role:
• Background check & drug testing
• Proficient with PCs and use of the internet, web browsers, for data entry
• Read/write English language fluently (software portal is only in English and uses English keyboard for data entry)
• Driven, detail-oriented/organization focused and safety conscious
• No warehouse experience is necessary, but a willingness to learn & motivation to seek answers on their own is a must (this is true for any IT based company today!)
Will report directly to team lead.
Want to be part of a growing business with national & international clients?
Complete the application here or email your info to
apply-bb474ac7589c proxi.breezy-mail.com
Call Center Representative
Representative job in Cincinnati, OH
We are currently seeking a full-time, office-based Call Center Assistant to join our Phase 1 Unit Call Center team. This position will be part of a team focused on recruiting participants for our research studies and contribute to the company's success. If you enjoy a fast paced, dynamic work environment, and want an exciting career where you use your previous expertise and can develop and grow your career even further, then this is the opportunity for you.
Responsibilities
* Handle inbound and outbound calls to schedule participants with a screening appointment utilizing our participants database;
* Utilize a phone screener to determine whether participants meet the required criteria for our available research studies.
Hours: M-F, 8:00 AM - 6:30 PM (Shifts can vary during those hours) and rotating Saturdays from (9:00am - 1:00pm required)
Qualifications
* High school diploma;
* Experience in the medical industry preferred;
* Experience in a call center environment preferred; and
* Ability to work a first and second shift schedule between the hours of 8:00am and 6:30pm with rotating Saturday's and extended hours.
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
Cincinnati Perks
* Cincinnati Campus Overview
* Flexible work environment
* Competitive PTO packages, starting at 20+ days
* Competitive compensation and benefits package
* Company-sponsored employee appreciation events
* Employee health and wellness initiatives
* Community involvement with local nonprofit organizations
* Discounts on local sports games, fitness gyms and attractions
* Modern, ecofriendly campus with an on-site fitness center
* Structured career paths with opportunities for professional growth
* Discounted tuition for UC online programs
Awards
* Named a Top Workplace in 2024 by The Cincinnati Enquirer
* Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
* Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
What to Expect Next
A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Auto-ApplyCustomer Sales Representative
Representative job in Cincinnati, OH
Are you a highly motivated individual who is looking for a career opportunity that offers unparalleled growth potential? If so, we have an exciting opportunity that you won't want to miss.
We are currently seeking results-driven team members who can assist with the day-to-day administrative duties and operations related to our services and customers. As a key member of our sales and marketing teams, you will play a pivotal role in the growth and success of our organization. You will be tasked with identifying and capitalizing on new business opportunities, expanding our customer base, and building and nurturing relationships with potential clients.
To succeed in this role, you must be a self-starter with excellent negotiation skills and a deep understanding of the logistics industry and market dynamics. You will need to proactively identify prospects, analyze market trends, and develop tailored strategies to maximize revenue growth. Additionally, you will be responsible for promoting our services to customers and carriers, negotiating rates for both parties, and managing shipments until delivery.
If you are ready to take your career to the next level and make a significant impact on our organization, apply now and become a valued member of our team.
Tasks will include:
Answering and making Inbound and Outbound calls
Negotiating rates with carriers and vendors
Provide customer service and call routing internally within the Company
Customer service to existing clientele during and after office hours.
Help maintain the profitability of the business with preventive measures and maintaining proper margins
Claims prevention and dispatching
Assist in claims resolution and the collection of proper documentation.
Organization and collection of carrier files and contracts
Building loads and data entry
Contract Administrator
Prepare and enter into contracts with carriers on load by load basis
Organization and collection of carrier files and contracts
Document management.
Rate confirmations, carrier packets, customer load tenders
Trace and Track of over the road shipments
Update check calls in the transportation management system
Updating co-workers and other team members on all shipment statuses
Document management. Rate confirmations, carrier packets, customer load tenders
Trace and Track of over the road shipments
Update check calls in the transportation management system
Updating co-workers and other customer loyalty team members on all shipment statuses
Provide continual feedback and advice to management on day-to-day operation
The first chain of command in resolving carrier and customer grievances and complaints
Identify and pursue new business opportunities to expand our customer base and generate revenue growth.
Conduct market research and analysis to identify emerging trends, competitive landscapes, and
potential target markets.
Posting loads and formulating potential rate quotes
Prospecting for new business via email, phone calls, and face-to-face meetings from time to time
Additional tasks and responsibilities may be assigned from time to time.
Preferred Skills:
Strong communication skills, ability to multitask, works well as a team, interpersonal skills, negotiation skills, attention to detail, ambitious and enthusiastic attitude.
Desired Work Experience:
Transportation/Logistics industry experience
TMS experience
Physical Demands:
Moderate noise (i.e. business office with computers, phones, and printers, light foot traffic).
Ability to work in an open shared area
Ability to sit/stand for an extended period of time.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Moderate noise (i.e. business office with computers, phones and printers, light foot traffic). Ability to work in an open shared area. Ability to sit/stand for an extended period.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Compensation package:
Bonus opportunities
Commission pay
Custom Cabinet Sales Rep.
Representative job in Cincinnati, OH
Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Cincinnati area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
B2B Billing & Collections Specialist
Representative job in Olde West Chester, OH
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
**Schedule:** Monday-Friday 8am to 4:30pm
**What We Offer**
+ Hourly pay rate; weekly pay; paid training; 40 hours/week
+ Promote from within culture
+ Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
+ 401(k) retirement plan with company match
+ Paid vacation, sick days, and holidays
+ Company-paid disability and life insurance
+ Tuition reimbursement
+ Employee discounts and perks
**Responsibilities**
+ Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
+ Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
+ Determine proper payment allocation as required or requested by A/R processing personnel.
+ Resolve short payment discrepancies that customers claim when making payment.
+ Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
+ Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
+ Resolve and clear credit balance invoices before such invoices age 60 days.
+ Prepare monthly collection reports to be submitted to Management.
**Qualifications**
+ 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
+ Commercial collections experience is ideal.
+ High school diploma or equivalent.
+ Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
+ Basic math and analytical skills
+ Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
+ Ability to multi-task and prioritize while speaking with customer.
+ Demonstrates good active listening skills, telephone skills and professional email communication skills.
+ Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
+ Must possess average keyboarding speed with a high level of accuracy.
**About CORT**
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit ******************** .
**Working for CORT**
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
Call Center Representative
Representative job in Cincinnati, OH
Full-time Description
Performance Kings Honda is seeking professional, friendly, and customer-focused BDC Agents (Business Development Center Agents) or Call Center Representatives to join our award-winning team!
We proudly set the standard for automotive excellence with:
Top Volume Honda Dealer in Cincinnati - 12 consecutive years
5× President's Award Recipient
4× Master's Circle Award Winner
Our commitment to customer care and community involvement has made us one of the most trusted and successful Honda dealerships in the region. Now we're looking for motivated individuals who share our passion for delivering exceptional service
Compensation & Schedule
$16.00 - $19.00 per hour + bonuses
Flexible hours available (mornings, afternoons, evenings, weekends)
40-hour workweek
Bi-lingual candidates are encouraged to apply (not required)
What We Offer
Paid time off
401(k) retirement plan with generous company match
Medical insurance
HSA and/or FSA options
Dental and vision coverage
Short- and long-term disability
Life insurance
Employee discounts on vehicles, parts, and services
Comprehensive training and ongoing development
Growth opportunities within a thriving, high-performing organization
A positive, team-oriented environment that values innovation and customer care
Requirements
Position Overview:
As a BDC Agent / Call Center Representative, you will be the first point of contact for our customers. Your role includes answering internet leads, making outbound follow-ups, scheduling appointments, and providing accurate information about our products and services. You will play a key part in enhancing customer satisfaction and creating lasting relationships.
Responsibilities
Assist customers with questions about vehicle availability, services, and appointments
Make outbound calls to follow up with leads and scheduled appointments
Convert inquiries into confirmed appointments and sales
Maintain accurate records of all customer interactions in our CRM
Collaborate with sales team to ensure seamless customer experience
Maintain dealership service and inventory knowledge
Offer vehicle values to service appointments daily
Qualifications
High school diploma or equivalent (additional education or customer service experience preferred)
Previous customer service or call center experience is a plus
Coachable and take direction
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Comfortable using computers and CRM systems
Join Our Award-Winning Team!
If you are passionate about delivering exceptional customer service and want to grow with a dealership that values excellence, apply today to join Performance Kings Honda as a BDC Agent.
Be part of a team that continues to set the benchmark in the automotive industry!
Digital Sales Representative
Representative job in Cincinnati, OH
McCluskey Chevrolet is seeking a talented Digital Sales Representative to join our team in Cincinnati, OH. The ideal candidate will be responsible for driving online sales and building strong relationships with customers. This rewarding position offers a competitive compensation package.
JOB TITLE: Digital Sale Representative
REPORTS TO: Sale Manager
LOCATION: Cincinnati, OH
A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES:
Responsible for selling a wide portfolio of automobiles to qualified customers across the Midwest markets.
Make outbound calls to prospect for business and assist customers in the purchasing process
Logging customer notes and following up on leads
Follow-up with Sales Managers to record the results of sales opportunities
Contact customers based on current marketing initiatives
Work with the Finance manager to help the customer purchase various vehicle warranties and arrange financing on the vehicle
WE'RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:
1-2 years of relevant professional experience
Proficient in MS Office and a phone system
Excellent customer service experience
High School Diploma or GED required
Retail, Food Service, Realtor, Mobile Phone Sales, and Server candidates are encouraged to apply
Current Ohio Salesperson License or ability to obtain one
Valid Driver's License
HERE'S HOW WE TAKE CARE OF YOU (AND YOUR LOVED ONES):
Medical, dental, and vision benefits
Voluntary benefits available
Car Demo Program
Paid time off upon hire
Paid company holidays
401(k) with employer match
Growth potential
Automotive discounts
IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION:
An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodation due to a disability, please contact our Human Resources department at ************. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
#LI-Onsite
Auto-ApplyCall Center Representative
Representative job in Mason, OH
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
HOURS OF OPERATION: 9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday.
Call Center Representative needs 1 year
Call Center Representative requires:
MS office
Customer service
Call center
Call Center Representative duties;
Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
Understand other functional areas to assist caller with concerns-
Assist supervisor/trainer with new hire on-the-job training. Specifications
Additional Information
$13/hr
6 months
Inside Sales - Performance Polymers
Representative job in Cincinnati, OH
BASIC FUNCTION:
This Inside Sales position is a permanent role designed as a developmental launchpad for high-performing individuals. Over the course of 18-24 months, you'll receive hands-on training and exposure to our sales strategy.
Top performers are expected to transition into an Outside Sales role upon successful completion of this development track. If you're driven, coachable, and eager to grow into a client-facing sales career, this is your opportunity to build the foundation and accelerate your path.
This role will be responsible for generating new business and securing orders from assigned existing customers as well as potential new customers by receiving and placing telephone calls in order to achieve established sales targets.
RESPONSIBILITIES:
Generate and qualify high volume leads for the outside sales team.
Establish and develop business relationships with current and prospective customers to generate new business e.g. for calcium carbonate and distribution product portfolios.
Place telephone calls to existing and prospect customers which are predominantly routine calls, but may require deviation from standard screens, scripts, and procedures with the assistance of a computerized system; cold-calls and warm leads.
Identify opportunities to sell current customers additional products from distribution product portfolio.
Handle inbound sales inquiries and direct to outside representative as needed
Document sales activities and opportunities in management reporting tools.
Expand internal database of qualified prospects through various sources including trade organizations as needed.
Other duties as assigned.
QUALIFICATIONS:
BS in Business, Engineering or Science disciplines and 1 to 2 years of sales or marketing experience, or equivalent combination of experience, training and education.
Strong interpersonal, verbal (also very good telephone manner) and written communication and presentation skills to persuade and influence others.
Adept at negotiation and customer service and solid knowledge of advertising and sales promotion techniques.
Good understanding of the industry preferred.
Must possess current US employment authorization; sponsorship not available for this position.
EOE
Auto-ApplyClient Retention Representative - Cincinnati, OH
Representative job in Cincinnati, OH
Universal Energy Solutions is excited to announce an Immediate Hire opening for a Client Retention Representative in Dayton, OH. We are looking for proactive and motivated individuals to join our dynamic team. In this role, you will play a key part in ensuring that our clients receive unparalleled service and support for their sustainable energy needs.
Your primary responsibility will be to engage with existing and potential sales customers, addressing their needs, resolving concerns, and showcasing the benefits of our services. Your role will be vital in fostering customer loyalty and promoting long-term engagement with our brand.
Responsibilities
Proactively reach out to clients to gauge satisfaction and collect feedback on our offerings.
Manage interactions with current and new sales customers effectively.
Address inquiries and complaints promptly and professionally to ensure resolution.
Design personalized retention strategies that encourage client renewals and upgrades.
Collaborate with internal teams to provide actionable client feedback and advocate for customer needs.
Analyze client data and retention metrics to identify trends and propose improvements.
Engage in the development and implementation of customer loyalty programs.
Stay updated on industry trends and best practices in customer retention.
Requirements
Exceptional communication and relationship-building skills.
Strong analytical abilities to interpret client data and feedback.
A problem-solving mindset and dedication to delivering outstanding customer experiences.
Capability to work independently as well as collaboratively in a team environment.
Innovative thinking for developing effective client retention strategies.
Availability for immediate hire
Benefits
Rapid advancement opportunities
Professional sales training curriculum
Paid Training
Weekly Pay
Auto-Apply