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Retail sales associate/cashier vs store sales associate

The differences between retail sales associate/cashiers and store sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a store sales associate has an average salary of $30,284, which is higher than the $25,961 average annual salary of a retail sales associate/cashier.

The top three skills for a retail sales associate/cashier include customer service, basic math and math. The most important skills for a store sales associate are sales floor, POS, and product knowledge.

Retail sales associate/cashier vs store sales associate overview

Retail Sales Associate/CashierStore Sales Associate
Yearly salary$25,961$30,284
Hourly rate$12.48$14.56
Growth rate--
Number of jobs463,864524,877
Job satisfaction--
Most common degreeHigh School Diploma, 44%Bachelor's Degree, 47%
Average age4143
Years of experience-6

What does a retail sales associate/cashier do?

A cashier is responsible for ensuring all the products and goods sold are well recorded and paid for as well as answering customer inquiries and recommending products. They also help the other sales team when needed and process payment for all goods bought. Their duties and responsibilities include processing payments, ensuring all goods bought are accurately scanned and recorded, and bagging purchases.

What does a store sales associate do?

A store sales associate is responsible for assisting store customers, directing them to the correct area of their needs, and responding to their inquiries and concerns regarding a product. Store sales associates also support the store's promotional campaigns, selling goods and services to the customers by demonstrating the product and its benefits. They keep the store premises clean and tidy to avoid any potential hazards during operations. A store sales associate must have excellent communication skills, especially on resolving customer complaints, processing replacements, and issuing refunds.

Retail sales associate/cashier vs store sales associate salary

Retail sales associate/cashiers and store sales associates have different pay scales, as shown below.

Retail Sales Associate/CashierStore Sales Associate
Average salary$25,961$30,284
Salary rangeBetween $20,000 And $32,000Between $23,000 And $39,000
Highest paying CityLong Beach, CAElizabeth, NJ
Highest paying stateHawaiiNew Jersey
Best paying companyThe TJX CompaniesRooms To Go
Best paying industryRetailHospitality

Differences between retail sales associate/cashier and store sales associate education

There are a few differences between a retail sales associate/cashier and a store sales associate in terms of educational background:

Retail Sales Associate/CashierStore Sales Associate
Most common degreeHigh School Diploma, 44%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Delhi

Retail sales associate/cashier vs store sales associate demographics

Here are the differences between retail sales associate/cashiers' and store sales associates' demographics:

Retail Sales Associate/CashierStore Sales Associate
Average age4143
Gender ratioMale, 24.5% Female, 75.5%Male, 40.7% Female, 59.3%
Race ratioBlack or African American, 11.0% Unknown, 5.1% Hispanic or Latino, 22.5% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.5%Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage7%9%

Differences between retail sales associate/cashier and store sales associate duties and responsibilities

Retail sales associate/cashier example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process transactions through POS terminals accepting cash, checks, credit cards, and giving change.
  • Commend for exceeding food safety guidelines and ensuring the highest quality product through meticulous store cleanliness.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Store sales associate example responsibilities.

  • Manage to sales KPI's (including sales and expense budget numbers), assuring efficient and effective use of resources.
  • Earn management trust by serving as keyholder, responsibly opening and closing the store.
  • Audit all jewelry counts daily, banking deposit log, cashier logs, sales logs.
  • Utilize the company's POS system to cash customers out or administer returns to the store.
  • Work as a sales associate and keyholder throughout the summer and a bit of the school year.
  • Help customers choose jewelry, pierce ears, open and close out register, set up displays.
  • Show more

Retail sales associate/cashier vs store sales associate skills

Common retail sales associate/cashier skills
  • Customer Service, 17%
  • Basic Math, 15%
  • Math, 14%
  • Sales Floor, 9%
  • Retail Sales, 9%
  • Cash Handling, 8%
Common store sales associate skills
  • Sales Floor, 20%
  • POS, 10%
  • Product Knowledge, 10%
  • Store Sales, 8%
  • Customer Service, 6%
  • Stock Room, 5%