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Sales and service associate vs associate sales representative

The differences between sales and service associates and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales and service associate has an average salary of $55,256, which is higher than the $51,007 average annual salary of an associate sales representative.

The top three skills for a sales and service associate include sound judgment, sales process and customer problems. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.

Sales and service associate vs associate sales representative overview

Sales And Service AssociateAssociate Sales Representative
Yearly salary$55,256$51,007
Hourly rate$26.57$24.52
Growth rate-4%
Number of jobs274,962333,049
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 59%
Average age4147
Years of experience-4

What does a sales and service associate do?

A sales and service associate is responsible for selling goods and services for the customers and help them with their purchasing needs. Sales and service associates respond to the customers' inquiries and concerns, recommend products according to the customers' specifications, and ensure that the stocks are adequately filled. They also help management in identifying business opportunities from the current industry trends that would generate more revenue resources and increase the company's sales and profits.

What does an associate sales representative do?

The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

Sales and service associate vs associate sales representative salary

Sales and service associates and associate sales representatives have different pay scales, as shown below.

Sales And Service AssociateAssociate Sales Representative
Average salary$55,256$51,007
Salary rangeBetween $29,000 And $103,000Between $37,000 And $68,000
Highest paying CityNew York, NYBoston, MA
Highest paying stateNew YorkMassachusetts
Best paying companyVeeva SystemsVerint
Best paying industry-Health Care

Differences between sales and service associate and associate sales representative education

There are a few differences between a sales and service associate and an associate sales representative in terms of educational background:

Sales And Service AssociateAssociate Sales Representative
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Sales and service associate vs associate sales representative demographics

Here are the differences between sales and service associates' and associate sales representatives' demographics:

Sales And Service AssociateAssociate Sales Representative
Average age4147
Gender ratioMale, 45.4% Female, 54.6%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 0.6%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between sales and service associate and associate sales representative duties and responsibilities

Sales and service associate example responsibilities.

  • Set and achieve monthly goals in new accounts and investment referrals; encourage cross-sells of services as per management
  • Experience booking and closing loans.
  • Collaborate with agents in booking appointments and fielding calls.
  • Prepare and maintain a log in CRM of all quotations and customer relate activity.
  • Cashier, inventory, plumbing, paint, lawnmowers, pump repair and pool cleaning service
  • Offer customers an opportunity to test drive vehicles; conduct follow up calls and CRM.
  • Show more

Associate sales representative example responsibilities.

  • Manage organization website and Facebook page; writing articles for websites and newsletters.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Sales and service associate vs associate sales representative skills

Common sales and service associate skills
  • Sound Judgment, 18%
  • Sales Process, 12%
  • Customer Problems, 11%
  • Financial Transactions, 11%
  • Product Knowledge, 10%
  • Outbound Calls, 7%
Common associate sales representative skills
  • Work Ethic, 16%
  • Patients, 13%
  • Product Knowledge, 12%
  • Excellent Interpersonal, 7%
  • Excellent Organizational, 4%
  • Sales Techniques, 4%