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The differences between sales and service associates and bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales and service associate has an average salary of $55,256, which is higher than the $44,463 average annual salary of a banker.
The top three skills for a sales and service associate include sound judgment, sales process and customer problems. The most important skills for a banker are taking care, financial services, and securities.
| Sales And Service Associate | Banker | |
| Yearly salary | $55,256 | $44,463 |
| Hourly rate | $26.57 | $21.38 |
| Growth rate | - | 10% |
| Number of jobs | 274,962 | 29,725 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 56% |
| Average age | 41 | 43 |
| Years of experience | - | 4 |
A sales and service associate is responsible for selling goods and services for the customers and help them with their purchasing needs. Sales and service associates respond to the customers' inquiries and concerns, recommend products according to the customers' specifications, and ensure that the stocks are adequately filled. They also help management in identifying business opportunities from the current industry trends that would generate more revenue resources and increase the company's sales and profits.
A banker is primarily responsible for assisting clients with their banking needs, particularly when withdrawing, depositing, and paying. Aside from handling transactions, bankers are also mainly responsible for opening and closing accounts, processing requirements, verifying the validity of documentation, recommending services and other financial options to clients, and resolving inquiries and concerns. A banker may answer calls and correspondence, coordinate with other banking personnel, maintain accurate data, and discuss conditions to clients thoroughly. Furthermore, because a banker mainly works with clients, it is essential to attain customer satisfaction.
Sales and service associates and bankers have different pay scales, as shown below.
| Sales And Service Associate | Banker | |
| Average salary | $55,256 | $44,463 |
| Salary range | Between $29,000 And $103,000 | Between $20,000 And $97,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New York | New York |
| Best paying company | Veeva Systems | Citi |
| Best paying industry | - | Finance |
There are a few differences between a sales and service associate and a banker in terms of educational background:
| Sales And Service Associate | Banker | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between sales and service associates' and bankers' demographics:
| Sales And Service Associate | Banker | |
| Average age | 41 | 43 |
| Gender ratio | Male, 45.4% Female, 54.6% | Male, 46.3% Female, 53.7% |
| Race ratio | Black or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 0.6% | Black or African American, 5.5% Unknown, 4.1% Hispanic or Latino, 11.4% Asian, 12.3% White, 66.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |