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Sales and service associate vs banker

The differences between sales and service associates and bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales and service associate has an average salary of $55,256, which is higher than the $44,463 average annual salary of a banker.

The top three skills for a sales and service associate include sound judgment, sales process and customer problems. The most important skills for a banker are taking care, financial services, and securities.

Sales and service associate vs banker overview

Sales And Service AssociateBanker
Yearly salary$55,256$44,463
Hourly rate$26.57$21.38
Growth rate-10%
Number of jobs274,96229,725
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 56%
Average age4143
Years of experience-4

What does a sales and service associate do?

A sales and service associate is responsible for selling goods and services for the customers and help them with their purchasing needs. Sales and service associates respond to the customers' inquiries and concerns, recommend products according to the customers' specifications, and ensure that the stocks are adequately filled. They also help management in identifying business opportunities from the current industry trends that would generate more revenue resources and increase the company's sales and profits.

What does a banker do?

A banker is primarily responsible for assisting clients with their banking needs, particularly when withdrawing, depositing, and paying. Aside from handling transactions, bankers are also mainly responsible for opening and closing accounts, processing requirements, verifying the validity of documentation, recommending services and other financial options to clients, and resolving inquiries and concerns. A banker may answer calls and correspondence, coordinate with other banking personnel, maintain accurate data, and discuss conditions to clients thoroughly. Furthermore, because a banker mainly works with clients, it is essential to attain customer satisfaction.

Sales and service associate vs banker salary

Sales and service associates and bankers have different pay scales, as shown below.

Sales And Service AssociateBanker
Average salary$55,256$44,463
Salary rangeBetween $29,000 And $103,000Between $20,000 And $97,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkNew York
Best paying companyVeeva SystemsCiti
Best paying industry-Finance

Differences between sales and service associate and banker education

There are a few differences between a sales and service associate and a banker in terms of educational background:

Sales And Service AssociateBanker
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Sales and service associate vs banker demographics

Here are the differences between sales and service associates' and bankers' demographics:

Sales And Service AssociateBanker
Average age4143
Gender ratioMale, 45.4% Female, 54.6%Male, 46.3% Female, 53.7%
Race ratioBlack or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 0.6%Black or African American, 5.5% Unknown, 4.1% Hispanic or Latino, 11.4% Asian, 12.3% White, 66.5% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between sales and service associate and banker duties and responsibilities

Sales and service associate example responsibilities.

  • Set and achieve monthly goals in new accounts and investment referrals; encourage cross-sells of services as per management
  • Experience booking and closing loans.
  • Collaborate with agents in booking appointments and fielding calls.
  • Prepare and maintain a log in CRM of all quotations and customer relate activity.
  • Cashier, inventory, plumbing, paint, lawnmowers, pump repair and pool cleaning service
  • Offer customers an opportunity to test drive vehicles; conduct follow up calls and CRM.
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Banker example responsibilities.

  • Manage a mortgage, banking and securities base lending pipeline for one of the top lending branches in the firm.
  • Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
  • Earn numerous reward certificates for level of sales and customer service through QA.
  • Qualify potential members for membership by opening checking accounts, savings accounts, IRAs, CDs, and processing loan applications.
  • Follow appropriate VL guidelines to ensure compliance with QA and banking regulations.
  • Pass series 6 , 63 and insurance exams as registered member of FINRA.
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Sales and service associate vs banker skills

Common sales and service associate skills
  • Sound Judgment, 18%
  • Sales Process, 12%
  • Customer Problems, 11%
  • Financial Transactions, 11%
  • Product Knowledge, 10%
  • Outbound Calls, 7%
Common banker skills
  • Taking Care, 15%
  • Financial Services, 10%
  • Securities, 6%
  • Bank Products, 5%
  • NMLS, 5%
  • Upselling, 4%