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The differences between sales and service associates and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales and service associate has an average salary of $55,256, which is higher than the $24,773 average annual salary of a sales floor associate.
The top three skills for a sales and service associate include sound judgment, sales process and customer problems. The most important skills for a sales floor associate are math, home health, and sales transactions.
| Sales And Service Associate | Sales Floor Associate | |
| Yearly salary | $55,256 | $24,773 |
| Hourly rate | $26.57 | $11.91 |
| Growth rate | - | - |
| Number of jobs | 274,962 | 491,791 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | High School Diploma, 39% |
| Average age | 41 | 41 |
| Years of experience | - | - |
A sales and service associate is responsible for selling goods and services for the customers and help them with their purchasing needs. Sales and service associates respond to the customers' inquiries and concerns, recommend products according to the customers' specifications, and ensure that the stocks are adequately filled. They also help management in identifying business opportunities from the current industry trends that would generate more revenue resources and increase the company's sales and profits.
Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.
Sales and service associates and sales floor associates have different pay scales, as shown below.
| Sales And Service Associate | Sales Floor Associate | |
| Average salary | $55,256 | $24,773 |
| Salary range | Between $29,000 And $103,000 | Between $19,000 And $31,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | Veeva Systems | - |
| Best paying industry | - | - |
There are a few differences between a sales and service associate and a sales floor associate in terms of educational background:
| Sales And Service Associate | Sales Floor Associate | |
| Most common degree | Bachelor's Degree, 51% | High School Diploma, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales and service associates' and sales floor associates' demographics:
| Sales And Service Associate | Sales Floor Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 45.4% Female, 54.6% | Male, 40.6% Female, 59.4% |
| Race ratio | Black or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 7% |