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The differences between sales and service associates and technician/sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales and service associate has an average salary of $55,256, which is higher than the $35,654 average annual salary of a technician/sales associate.
The top three skills for a sales and service associate include sound judgment, sales process and customer problems. The most important skills for a technician/sales associate are sales floor, retail environment, and ladders.
| Sales And Service Associate | Technician/Sales Associate | |
| Yearly salary | $55,256 | $35,654 |
| Hourly rate | $26.57 | $17.14 |
| Growth rate | - | - |
| Number of jobs | 274,962 | 322,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 44% |
| Average age | 41 | 41 |
| Years of experience | - | - |
A sales and service associate is responsible for selling goods and services for the customers and help them with their purchasing needs. Sales and service associates respond to the customers' inquiries and concerns, recommend products according to the customers' specifications, and ensure that the stocks are adequately filled. They also help management in identifying business opportunities from the current industry trends that would generate more revenue resources and increase the company's sales and profits.
A technician/sales associate is someone who promotes the products or services of an enterprise through customer service. Sales associates are in charge of greeting the customers and guiding them through the products. They are the ones who provide answers to questions from customers, ensuring a pleasant experience for the guests. It is also part of their job to process the payment of the customers and package their purchased goods. They need to develop skills in customer service, communication, and sales strategy.
Sales and service associates and technician/sales associates have different pay scales, as shown below.
| Sales And Service Associate | Technician/Sales Associate | |
| Average salary | $55,256 | $35,654 |
| Salary range | Between $29,000 And $103,000 | Between $18,000 And $69,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | New York |
| Best paying company | Veeva Systems | Yahoo |
| Best paying industry | - | Manufacturing |
There are a few differences between a sales and service associate and a technician/sales associate in terms of educational background:
| Sales And Service Associate | Technician/Sales Associate | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales and service associates' and technician/sales associates' demographics:
| Sales And Service Associate | Technician/Sales Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 45.4% Female, 54.6% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 7.7% White, 56.8% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |