Senior collection specialist vs collection team lead

Differences between senior collection specialist and collection team lead duties and responsibilities

Senior collection specialist example responsibilities.

• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Work comp, MV cases, Medicare, Medicaid and commercial insurances.
• Follow Medicare guidelines, posses knowledge of ICD and CPT coding, medical and reimbursement terminology, third party billing
• Cross train fellow agents in store support and online product matrix, and train incoming agents in software and FDCPA guidelines.
• Participate in the Medicaid conversion project.
• Verify correct consumer provide disclosure to ensure compliance with FDCPA regulations.
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Collection team lead example responsibilities.

• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Receive and distribute ACH forms receive form all lots.
• Assist consumers in money and behavior managements and ensures HIPAA compliance
• Collect monies from Medicaid, Medicare, VA and various other third party payers.
• Perform insurance follow up on account receivables of Medicare, Medicaid and private health insurance claims to expedite claim reimbursement.
• Negotiate payments resolutions for delinquent customers to become current while using professionalism, and adhering to all applicable FDCPA collection laws.
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