Senior collection specialist vs debt collector

Differences between senior collection specialist and debt collector duties and responsibilities

Senior collection specialist example responsibilities.

• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Work comp, MV cases, Medicare, Medicaid and commercial insurances.
• Follow Medicare guidelines, posses knowledge of ICD and CPT coding, medical and reimbursement terminology, third party billing
• Cross train fellow agents in store support and online product matrix, and train incoming agents in software and FDCPA guidelines.
• Participate in the Medicaid conversion project.
• Verify correct consumer provide disclosure to ensure compliance with FDCPA regulations.
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Debt collector example responsibilities.

• Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
• Work with FHA, obama programs at the time.
• Educate customers on ways to get medical assistance such as Medicaid, Medicare etc.
• Prevent foreclosure by putting people on repayment plans, submitting requests for modifications, or deed in lieu.
• File Medicaid, Medicare and commercial claims consisting of PPO discounts, nurse practitioner discounts, humanitarian discounts, etc.
• Maintain security and confidentiality of company and client information, following FDCPA regulations.
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