Senior collector vs collections representative

The differences between senior collectors and collections representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior collector and a collections representative. Additionally, a senior collector has an average salary of $85,626, which is higher than the $34,015 average annual salary of a collections representative.

The top three skills for a senior collector include customer service, payment arrangements and past due accounts. The most important skills for a collections representative are payment arrangements, customer service, and delinquent accounts.

Senior collector vs collections representative overview

	Senior Collector	Collections Representative
Yearly salary	$85,626	$34,015
Hourly rate	$41.17	$16.35
Growth rate	-8%	-8%
Number of jobs	5,614	85,275
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	High School Diploma, 33%
Average age	46	46
Years of experience	12	12

Senior collector vs collections representative salary

Senior collectors and collections representatives have different pay scales, as shown below.

	Senior Collector	Collections Representative
Average salary	$85,626	$34,015
Salary range	Between $50,000 And $145,000	Between $26,000 And $42,000
Highest paying City	-	San Ramon, CA
Highest paying state	-	California
Best paying company	-	University of California, Berkeley
Best paying industry	-	Finance

Differences between senior collector and collections representative education

There are a few differences between a senior collector and a collections representative in terms of educational background:

	Senior Collector	Collections Representative
Most common degree	Bachelor's Degree, 41%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Senior collector vs collections representative demographics

Here are the differences between senior collectors' and collections representatives' demographics:

	Senior Collector	Collections Representative
Average age	46	46
Gender ratio	Male, 40.1% Female, 59.9%	Male, 30.6% Female, 69.4%
Race ratio	Black or African American, 13.4% Unknown, 4.1% Hispanic or Latino, 20.9% Asian, 3.7% White, 57.4% American Indian and Alaska Native, 0.5%	Black or African American, 12.2% Unknown, 3.9% Hispanic or Latino, 18.9% Asian, 3.4% White, 61.1% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between senior collector and collections representative duties and responsibilities

Senior collector example responsibilities.

Accomplish the above in compliance with HIPAA regulations.
Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Record CPT codes and ICD-9 codes on billing forms.
Develop and pursue collection strategies to reduce the DSO.
Process credit cards, purchase cards, ACH payments.
Used the Medicaid web portal to check claim status and eligibility.

Collections representative example responsibilities.

Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
Maintain effective communication and utilize negotiation skills with internal and external customers to effect collections while maintaining customer good will.
Submit all reconsideration and appeals if need.
Conduct periodic data cleaning of queues balances deny with deny appeals.
Resolve valid or authorize NSF charges due to decline credit cards or ACH transactions.
Collect and count inventories, reconcile purchases and scan UPC's and inputting price information.

Senior collector vs collections representative skills

Common senior collector skills

Customer Service, 16%
Payment Arrangements, 13%
Past Due Accounts, 6%
Debt Repayment, 5%
Loss Mitigation, 5%
FDCPA, 4%

Common collections representative skills

Payment Arrangements, 14%
Customer Service, 13%
Delinquent Accounts, 9%
Past Due Accounts, 6%
Customer Accounts, 4%
Debt Repayment, 4%

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Senior Collector vs Collections Representative

Updated January 8, 2025

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