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Senior field technician vs network support technician

The differences between senior field technicians and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field technician and a network support technician. Additionally, a senior field technician has an average salary of $51,329, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a senior field technician include customer satisfaction, customer service and asphalt. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Senior field technician vs network support technician overview

Senior Field TechnicianNetwork Support Technician
Yearly salary$51,329$48,622
Hourly rate$24.68$23.38
Growth rate9%5%
Number of jobs88,582120,245
Job satisfaction-5
Most common degreeAssociate Degree, 37%Bachelor's Degree, 50%
Average age3843
Years of experience22

What does a senior field technician do?

A senior field technician provides services during fieldwork and ensures customer support for their company. They must identify errors in the system and develop solutions. They must build relationships with customers and solve any issues they present. This position requires a technical degree and great time management skills.

What does a network support technician do?

A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.

Senior field technician vs network support technician salary

Senior field technicians and network support technicians have different pay scales, as shown below.

Senior Field TechnicianNetwork Support Technician
Average salary$51,329$48,622
Salary rangeBetween $32,000 And $81,000Between $38,000 And $61,000
Highest paying City-Troy, NY
Highest paying state-Rhode Island
Best paying company-Microsoft
Best paying industry-Technology

Differences between senior field technician and network support technician education

There are a few differences between a senior field technician and a network support technician in terms of educational background:

Senior Field TechnicianNetwork Support Technician
Most common degreeAssociate Degree, 37%Bachelor's Degree, 50%
Most common majorElectrical EngineeringComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Senior field technician vs network support technician demographics

Here are the differences between senior field technicians' and network support technicians' demographics:

Senior Field TechnicianNetwork Support Technician
Average age3843
Gender ratioMale, 92.5% Female, 7.5%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 16.6% Asian, 10.5% White, 56.8% American Indian and Alaska Native, 1.0%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage8%9%

Differences between senior field technician and network support technician duties and responsibilities

Senior field technician example responsibilities.

  • Manage a new PC assembly team, build, upgrade, and install new PCs for users.
  • Accomplish expert with Nortel TDM/CDMA/EVDO wireless telephony networking systems.
  • Install workstations, consoles, printers, racks, sequencers, processors, fiber optics & KVM switches.
  • Configure and support VPN connections.
  • Configure and troubleshoot VPN access point and remote log in.
  • Facilitate deployments by creating a standard OS image for the C/PDC.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Senior field technician vs network support technician skills

Common senior field technician skills
  • Customer Satisfaction, 11%
  • Customer Service, 10%
  • Asphalt, 10%
  • Video Conferencing, 5%
  • Construction Materials, 5%
  • Ladders, 4%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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