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Senior field technician vs technician support team leader

The differences between senior field technicians and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field technician and a technician support team leader. Additionally, a technician support team leader has an average salary of $88,988, which is higher than the $51,329 average annual salary of a senior field technician.

The top three skills for a senior field technician include customer satisfaction, customer service and asphalt. The most important skills for a technician support team leader are customer service, printers, and desktop support.

Senior field technician vs technician support team leader overview

Senior Field TechnicianTechnician Support Team Leader
Yearly salary$51,329$88,988
Hourly rate$24.68$42.78
Growth rate9%10%
Number of jobs88,582142,576
Job satisfaction--
Most common degreeAssociate Degree, 37%Bachelor's Degree, 56%
Average age3842
Years of experience22

What does a senior field technician do?

A senior field technician provides services during fieldwork and ensures customer support for their company. They must identify errors in the system and develop solutions. They must build relationships with customers and solve any issues they present. This position requires a technical degree and great time management skills.

What does a technician support team leader do?

The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them. Your key role is to ensure that all goals are met. For all that you'll do, you'll have to ensure that the staff under you are highly productive, and you'd have to come up with ways to increase their productivity.

Senior field technician vs technician support team leader salary

Senior field technicians and technician support team leaders have different pay scales, as shown below.

Senior Field TechnicianTechnician Support Team Leader
Average salary$51,329$88,988
Salary rangeBetween $32,000 And $81,000Between $64,000 And $122,000
Highest paying City-San Mateo, CA
Highest paying state-New York
Best paying company-Chevron
Best paying industry-Technology

Differences between senior field technician and technician support team leader education

There are a few differences between a senior field technician and a technician support team leader in terms of educational background:

Senior Field TechnicianTechnician Support Team Leader
Most common degreeAssociate Degree, 37%Bachelor's Degree, 56%
Most common majorElectrical EngineeringBusiness
Most common collegeStanford UniversityStanford University

Senior field technician vs technician support team leader demographics

Here are the differences between senior field technicians' and technician support team leaders' demographics:

Senior Field TechnicianTechnician Support Team Leader
Average age3842
Gender ratioMale, 92.5% Female, 7.5%Male, 73.9% Female, 26.1%
Race ratioBlack or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 16.6% Asian, 10.5% White, 56.8% American Indian and Alaska Native, 1.0%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between senior field technician and technician support team leader duties and responsibilities

Senior field technician example responsibilities.

  • Manage a new PC assembly team, build, upgrade, and install new PCs for users.
  • Accomplish expert with Nortel TDM/CDMA/EVDO wireless telephony networking systems.
  • Install workstations, consoles, printers, racks, sequencers, processors, fiber optics & KVM switches.
  • Configure and support VPN connections.
  • Configure and troubleshoot VPN access point and remote log in.
  • Facilitate deployments by creating a standard OS image for the C/PDC.
  • Show more

Technician support team leader example responsibilities.

  • Manage a team SharePoint portal consisting of over 200 documents.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Support network connectivity issues for TCP/IP, RAS, VPN, DSL, and others.
  • Develop familiarity with Unix and Linux network operating systems.
  • Coordinate set up of POS equipment for new stores.
  • Experience in working with network diagnostic tools, DHCP, DNS
  • Show more

Senior field technician vs technician support team leader skills

Common senior field technician skills
  • Customer Satisfaction, 11%
  • Customer Service, 10%
  • Asphalt, 10%
  • Video Conferencing, 5%
  • Construction Materials, 5%
  • Ladders, 4%
Common technician support team leader skills
  • Customer Service, 11%
  • Printers, 5%
  • Desktop Support, 4%
  • Customer Support, 4%
  • Linux, 4%
  • Technical Issues, 3%

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