Senior member service representative vs service team member

The differences between senior member service representatives and service team members can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior member service representative and a service team member. Additionally, a senior member service representative has an average salary of $33,980, which is higher than the $27,393 average annual salary of a service team member.

The top three skills for a senior member service representative include bank secrecy act, anti-money laundering and loan products. The most important skills for a service team member are customer service, work ethic, and basic math.

Senior member service representative vs service team member overview

	Senior Member Service Representative	Service Team Member
Yearly salary	$33,980	$27,393
Hourly rate	$16.34	$13.17
Growth rate	-4%	-4%
Number of jobs	133,268	214,808
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 49%
Average age	40	40
Years of experience	12	12

Senior member service representative vs service team member salary

Senior member service representatives and service team members have different pay scales, as shown below.

	Senior Member Service Representative	Service Team Member
Average salary	$33,980	$27,393
Salary range	Between $25,000 And $44,000	Between $20,000 And $36,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Massachusetts
Best paying company	-	Citi
Best paying industry	-	Retail

Differences between senior member service representative and service team member education

There are a few differences between a senior member service representative and a service team member in terms of educational background:

	Senior Member Service Representative	Service Team Member
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	-	-

Senior member service representative vs service team member demographics

Here are the differences between senior member service representatives' and service team members' demographics:

	Senior Member Service Representative	Service Team Member
Average age	40	40
Gender ratio	Male, 25.4% Female, 74.6%	Male, 39.4% Female, 60.6%
Race ratio	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 23.5% Asian, 6.9% White, 52.5% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.2% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between senior member service representative and service team member duties and responsibilities

Senior member service representative example responsibilities.

Train and manage other MSR's and achieve significant improvements in their productivity
Manage IRA account openings, transactions while making sure tax reporting is handled correctly and require minimum distributions are fulfill.
Identify cross-sell opportunities; actively and aggressively promote products to achieve credit union target production expectations.
Process ACH transactions, loan applications, credit card payments, and conduct wire transfers.
Post undistribute payroll, ACH, ATM, share draft exceptions, and setup ACH distributions.
Function as a certify notary public.

Service team member example responsibilities.

Manage other GSA make sure that they are treating guests with up most respect and make them feel welcome.
Manage and calculate daily cash deposits and prepare daily payroll ledgers.
Coordinate VIP service requests for hotel stays.
Enroll guests into the Marriott rewards program.
Recognize as a leader early on and promote to GSA within18 months.
Communicate with all departments regarding in house VIP's and any special needs.

Senior member service representative vs service team member skills

Common senior member service representative skills

Bank Secrecy Act, 20%
Anti-Money Laundering, 15%
Loan Products, 10%
Consumer Loans, 8%
Security Procedures, 8%
Quality Customer Service, 6%

Common service team member skills

Customer Service, 18%
Work Ethic, 9%
Basic Math, 9%
Good Communication, 7%
Cash Handling, 7%
Cleanliness, 6%

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Senior Member Service Representative
Senior Member Service Representative vs Service Team Member

Updated January 8, 2025

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