Senior patient account representative vs representative

The differences between senior patient account representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior patient account representative and a representative. Additionally, a senior patient account representative has an average salary of $57,603, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a senior patient account representative include patients, CPT and data entry. The most important skills for a representative are cleanliness, patients, and customer issues.

Senior patient account representative vs representative overview

	Senior Patient Account Representative	Representative
Yearly salary	$57,603	$36,023
Hourly rate	$27.69	$17.32
Growth rate	-8%	-4%
Number of jobs	126,399	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 53%
Average age	46	40
Years of experience	12	12

What does a senior patient account representative do?

A senior patient account representative typically works at a hospital, clinic, or other medical facility. They handle matters concerning medical insurance claims and patient billing. Their duties include collecting and processing payments, arranging billing and payment plans, coordinating with insurance providers, verifying patient information, and maintaining accurate records. They also directly assist patients by answering inquiries, explaining payment arrangements and other details, keeping an open communication line with patients and insurance providers, and settling refunds. They also supervise junior patient account representatives.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Senior patient account representative vs representative salary

Senior patient account representatives and representatives have different pay scales, as shown below.

	Senior Patient Account Representative	Representative
Average salary	$57,603	$36,023
Salary range	Between $32,000 And $101,000	Between $23,000 And $55,000
Highest paying City	-	Washington, DC
Highest paying state	-	New York
Best paying company	-	Google
Best paying industry	-	Transportation

Differences between senior patient account representative and representative education

There are a few differences between a senior patient account representative and a representative in terms of educational background:

	Senior Patient Account Representative	Representative
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Senior patient account representative vs representative demographics

Here are the differences between senior patient account representatives' and representatives' demographics:

	Senior Patient Account Representative	Representative
Average age	46	40
Gender ratio	Male, 11.6% Female, 88.4%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 14.3% Unknown, 4.1% Hispanic or Latino, 18.2% Asian, 3.6% White, 59.3% American Indian and Alaska Native, 0.5%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	7%

Differences between senior patient account representative and representative duties and responsibilities

Senior patient account representative example responsibilities.

Manage Facebook and patient communication programs.
Review physician's documentation to ensure correct CPT codes and ICD-9 codes are billed correctly for services render.
Use online referral system to obtain authorization for treatment for a specialist office using ICD-9 and CPT codes.
Train new staff in billing and follow-up of Medicaid HMO plans including both the hospital and electronic billing system.
Provide reports and information to various clients; comply with HIPAA regulations.
Input ICD-9 codes and HCPC to help with calculating cost for each patient.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Senior patient account representative vs representative skills

Common senior patient account representative skills

Patients, 20%
CPT, 9%
Data Entry, 8%
Medical Terminology, 6%
Medicaid, 6%
Appeals, 5%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Senior Patient Account Representative
Senior Patient Account Representative vs Representative

Updated January 8, 2025

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