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Service coordinator jobs in Franklin, TN

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  • Service Coordinator

    Springpoint Technologies

    Service coordinator job in Smyrna, TN

    ⭐ Now Hiring: Service Operations Coordinator ⭐ 📍 Smyrna, TN 💼 Full-time | On-site Are you someone who thrives in a fast-moving environment, loves keeping people organized, and enjoys being the go-to problem solver? Our client is expanding their service operations team and is looking for a Service Operations Coordinator to help keep daily workflows running smoothly and customers happy. In this role, you'll oversee incoming service needs, organize technician schedules, and ensure that every project-from small service calls to larger field jobs-moves forward without a hitch. You'll be the communication bridge between customers, field teams, and internal departments, helping deliver a seamless service experience from start to finish. 🔧 What You'll Do Be the first point of contact for incoming service needs-logging requests, gathering details, and ensuring all information is captured accurately. Oversee scheduling for service work, aligning technician availability, customer deadlines, and project requirements. Maintain regular communication with customers regarding appointment confirmations, status updates, and follow-ups. Coordinate with suppliers and partner vendors to verify material deliveries, rentals, or contractor support. Prepare purchase orders, assist with invoice processing, and help manage essential service documents. Support field technicians by ensuring they have the appropriate tools, materials, and job information. Track progress on all service activities, ensuring projects meet safety expectations, quality standards, and internal performance goals. Keep detailed records and generate reports that help the team monitor workloads, productivity, and service outcomes. Collaborate with sales, operations, and leadership to support wider business initiatives and customer commitments. 📌 What We're Looking For Previous experience in a service coordination, dispatching, customer service, or administrative support role. Strong working knowledge of Microsoft Office tools and familiarity with ERP/CRM systems. Excellent communication skills and a professional, customer-focused mindset. Highly organized with strong attention to detail-able to juggle shifting priorities with ease. Comfortable working independently while also collaborating closely with internal teams. Ability to adapt quickly, solve problems on the fly, and keep operations running efficiently. Bonus: Understanding of service operations, workflow management, or related best practices. ✨ Why This Role Matters You'll be at the center of daily service operations-keeping schedules aligned, customers informed, teams equipped, and work moving. If you enjoy coordinating tasks, supporting people, and making sure nothing gets overlooked, this opportunity is a great match.
    $31k-45k yearly est. 4d ago
  • Wound Program Coordinator

    Encompass Health Rehabilitation Hospital of Franklin 4.1company rating

    Service coordinator job in Murfreesboro, TN

    Wound Program Coordinator Career Opportunity Recognized foryour expertise in coordinating wound care Are you a compassionate healthcare professional with a passion for wound care, eager to align your expertise with your personal values? Join us as a Wound Program Coordinator, where your role transcends treating wounds to become a pathway to healing and making a difference in patients' lives. This opportunity is more than a job; it's a chance to build a fulfilling career close to home and close to your heart. As a key player in our wound care program, you'll ensure the highest standards of patient care, collaborating with interdisciplinary teams to execute treatment plans, educate patients and families, and lead hospital-wide wound care education initiatives. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: · Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. · Generous paid time off that accrues over time. · Opportunities for tuition reimbursement and continuous education. · Company-matching 401(k) and employee stock purchase plans. · Flexible spending and health savings accounts. · A vibrant community of individuals passionate about the work they do! Become the Wound Program Coordinator you always wanted to be · Oversee and develop wound care services in adherence to regulatory standards and physician orders. · Collaborate with clinical teams to provide guidance on wound care treatments. · Lead educational efforts for hospital staff on wound care topics, as well as educating patient and family members on wounds and wound care. · Maintain continuous education and stay updated on the latest wound care techniques and advancements. Qualifications License/Certification: RN, Physical Therapist, or Occupational Therapist required for acute rehab hospitals; RN required for long-term acute care hospitals. CPR certification is mandatory. Education & Experience: Minimum one year of wound care experience is required. Continuous education in wound care through seminars/professional organizations is required. Skills: Effective communication, decision-making, and the ability to work autonomously. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
    $47k-69k yearly est. 3d ago
  • LTSS Service Coordinator - RN

    Elevance Health

    Service coordinator job in Franklin, TN

    **Location:** The location for this position includes Knox, Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, Fayette, Sumner, Trousdale, Smith, Macon, or Robertson Counties in Tennessee. **Field** : This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ The **LTSS Service Coordinator-RN** is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. **How you will make an impact:** + Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. + Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. + Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. + Obtains a thorough and accurate member history to develop an individual care plan. + Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. + The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. + May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. + Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. + May also assist in problem solving with providers, claims or service issues. + Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. **Minimum Requirements:** + Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. + Current, unrestricted RN license in applicable state(s) required. **Preferred Skills, Capabilities and Experiences:** + Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $31k-45k yearly est. 60d+ ago
  • Disability Resources Accommodation Coordinator

    Tennessee Board of Regents 4.0company rating

    Service coordinator job in Franklin, TN

    The Disability Resource Accommodations Coordinator will provide academic accommodations and support for qualified students with disabilities from intake through graduation, transfer or incomplete process within the office of Disability Resources. This position is based at the Williamson Campus in Franklin, TN with support to other campuses when needed. Essential Functions: Meet with prospective students with disabilities and their families to explain the range of services offered through the DRC, detail the process for registering for accommodation support, and provide guidance in obtaining appropriate documentation of disability Review and interpret psychological, medical or educational data to determine student eligibility for accommodations and engage in an interactive process involving students, faculty and staff to identify barriers in the educational environment and appropriate accommodations to remove those barriers. Meet with students to clarify problem situations and assist in resolving such situations through academic coaching, facilitating communication with faculty and staff, directing students to campus policies and procedures, and referring students to campus and community resources as needed. Maintain relationships with other educational and governmental agencies that accept or provide referrals, specifically building relationships with area high schools to strengthen referral processes from high school graduation to college entrance. Coordinator also represents the DRC at area high school and transition fairs. Maintain timely case management utilizing the DRC's online accommodation management system. Regularly engage in professional development activities to gain further knowledge and expertise in the field of disability services and higher education. Assist in coordinating and implementing disability-awareness events across all 5 campuses each semester. Assist in training faculty and staff on matters of disability and accommodation. Collaborate and support the testing center with proctoring and assistive technological needs as needed. Provide specialized accommodation testing not provided by the testing center. Assist in securing specialized accommodation needs and technologies to ensure equal access such as braille and interpreter services. Inventory ADA equipment, devices, software and furniture on the Williamson campus. Collaborate with offices across campus to support student success, specifically financial aid and records Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area. Assists in academic advising for students receiving DRC services. Supplemental Functions: Support the Disability Resources, Department of Student Engagement, and Student Affairs Division. Assist with New Student Orientation. Serve on college committees such as behavioral intervention committee. Provide annual reports of students served. Perform other duties as assigned. Education, Training and Experience Required: Master's degree in Rehabilitation Counseling, Special Education, Psychology, Social Work, Instructional Design Technology or other directly related field. Familiar with ADA laws and accessibility law or policy changes applicable to the college setting. Ability to interpret psychological, educational and/or medical reports. Computer skills using Microsoft Office Suite. Ability and willingness to learn new accessibility technology or skills. Experience maintaining case files and reporting data. Experience in providing disability services. Education, Training and Experience Preferred: Three (3) years' experience as a direct provider for mental health and/or disability services preferably in a college or university setting. Mental Health Provider or Social Work Licensure. Knowledge, Skills, Abilities and Work Characteristics: Assess student needs and assist in meeting academic and career goals. Possess and maintain knowledge about ADA and mental health issues, policy and law changes applicable to the college setting. Adhere to state and federal legal, ethical, and TBR/CS policy standards. Learn new skills resulting in improved counseling services. Attend professional development workshops, seminars, and conferences. Relate to and work cooperatively with a diverse faculty, staff, and student population. Knowledge of and ability to interpret psycho-educational assessments and medical reports. Develop and promote mental health and disability awareness programs. Strong organizational skills and ability to prioritize projects and tasks. Computer skills for daily work flow (Word, Excel, PowerPoint, Outlook, etc.). Communicate effectively with individuals and give dynamic group presentations. Maintain and report accurate records of student contact. Follow confidential student information guidelines and best practices. Handle complex and sensitive issues effectively. Adhere to FERPA guidelines for dissemination of student records and information. Be a self-starter, yet willing to ask for help when needed. Attend regularly scheduled supervision and peer review sessions. Cooperate as a team player to achieve department, division and organizational goals. Working Conditions: Must be able to work a flexible schedule including evenings and weekends. Requires regular travel to extended campuses. Extensive use of personal computer. Hiring Salary Range: $38,710 - $46,460 This position is based at the Franklin, TN Campus. About Columbia State Community College: As Tennessee's first community college (established in 1966), Columbia State is committed to committed to student success both in and out of the classroom, as well as economic and community development in our nine-county service area. Columbia State is a member of the Tennessee Board of Regents. Columbia State offers a comprehensive benefits package, including but not limited to the following: Vacation and Sick Leave 14 paid holidays Medical, dental, vision and life insurance Retirement plans Optional 401K and 403B Deferred Compensation Plans Educational benefits for the employee and their spouse and dependents Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources ******************************** 1665 Hampshire Pike, Columbia, TN 38401 ************
    $38.7k-46.5k yearly 60d+ ago
  • Program Coordinator

    Trade On Demand Inc.

    Service coordinator job in Franklin, TN

    Job Title: Program Coordinator The Program Coordinator is responsible for the day-to-day administration, coordination, and support of training programs, ensuring smooth operations and compliance with company and NCCER standards. This role will also play a key part in the recruitment, screening, and onboarding of participants to maintain program integrity and success. Key Responsibilities: Program Operations & Administration * Manage daily program reports and records and report for Program Manager * Maintain accurate and updated data related to program activities and participants * Oversee the implementation of program schedules, ensuring classes and evaluations run on time * Ensure adherence to company and NCCER policies and procedures * Manage logistical, administrative, and operational tasks related to daily tasks * Ensure instructors have all required materials, supplies, and supplemental resources * Coordinate and oversee NCCER testing logistics and reporting * Support program staff through orientation, training, and ongoing performance management Staff and Instructor Support * Assist with onboarding of new participants * Monitor and support instructional staff performance, ensuring effective program delivery * Provide administrative support to instructors and ensure classroom readiness Participant Recruitment & Support * Help with recruitment efforts for program participants, including outreach, marketing, and community engagement * Vet prospective participants through interviews, applications, and eligibility assessments * Maintain contact with applicants and guide them through the enrollment process * Provide ongoing support to enrolled participants to help ensure program retention and completion * Respond to participant inquiries and provide timely, respectful assistance Required Skills & Qualifications: * Excellent verbal and written communication skills * Strong organizational and time management abilities * Ability to handle multiple priorities and meet deadlines * Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data management tools * Ability to work independently and collaboratively in a fast-paced environment * Experience working with training programs or education-related settings preferred * Knowledge of or experience with NCCER processes is a plus
    $33k-48k yearly est. 25d ago
  • Program Coordinator

    for Others Collective

    Service coordinator job in Franklin, TN

    For Others raises awareness and empowers best-in-class organizations to end the child welfare crisis in America. We partner with donors, nonprofits, businesses, and government agencies to form a Collective that holistically addresses the crisis on all fronts. Through the power of the Collective, we can end the child welfare crisis within our lifetime. Our strategy includes preventing children from entering foster care, recruiting and retaining ideal foster families, and community empowerment. Together, we can help children and families go from crisis to stability to thriving. RESPONSIBLE TO: Program Manager JOB SUMMARY The Program Coordinator will provide essential administrative support to the Executive Vice President (EVP) of Strategic Partnerships, manage grant administration and compliance, and conduct state-specific research. This role requires a highly organized, detail-oriented individual with excellent communication skills and a strong ability to prioritize multiple tasks. KEY PERFORMANCE INDICATORS Administrative Efficiency: Number of successfully scheduled and managed meetings/events. Response time for communication tasks. Grant Administration: Timeliness of grant tracking and reporting. Monitor grant reports are submitted on time Assist in accuracy in budget and financial tracking of grants. State-Specific Research: Quality and relevance of research information. General Support: Project completion rates. Feedback from internal teams on support quality. DIRECT REPORTS: NA PROGRAM COORDINATOR RESPONSIBILITIES INCLUDE: Administrative Support to the EVP of Strategic Partnerships: Scheduling and Calendar Management: Manage the EVP's calendar, including scheduling meetings, appointments, and travel arrangements. Meeting Coordination: Organize and coordinate meetings, prepare agendas, take minutes, and follow up on action items. Documentation and Filing: Maintain accurate and organized records, files, and documents. Ensure easy retrieval of information when needed. Grant Administration and Compliance: Grant Writing & Tracking: Writing grants for partners and maintaining a detailed grant tracking system, including deadlines, reporting requirements, and grant budget updates. Compliance Monitoring: Coordinating compliance and accountability systems ensuring compliance with grant requirements and regulations, conduct regular reviews, and prepare reports for internal stakeholders. Financial Management: Work with the finance team to help monitor grant budgets, track expenses, and ensure proper allocation of funds. State-Specific Research: Data Collection: Conduct research and prepare briefs on key state-specific regulations, relationship dynamics between private and public sector, policies, and other relevant information vital to the organization's mission. Presentations: Able to present data and research that is collected in research briefs to the program and leadership team. Analysis and Reporting: Analyze data, prepare reports, and provide insights to support decision-making processes. General Support: Project Coordination: Assist in the planning, execution, and monitoring of various projects and initiatives. Team Collaboration: Work closely with other team members to ensure seamless operations and contribute to a positive work environment. Additional Tasks as Assigned YOU MUST HAVE Education: Bachelor's degree in a relevant field (e.g., Business Administration, Public Administration, Social Sciences). Experience: Minimum of 3 years of experience in a similar role. Skills: Strong organizational and time-management skills. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to handle multiple tasks and projects simultaneously. Attention to detail and high level of accuracy. WHAT MAKES YOU STAND OUT You go for it...You follow through on every request, no matter how big or small it may be. You stay composed under pressure and know how to prioritize your responsibilities. You own it...You see something that needs to be done and you take action. You come up with solutions to problems and seek out ways to do your job better. You ask questions and seek clarity. You check it...You check your work again and again, because you know that accuracy is everything. You pay strong attention to detail in all things. You organize it...You prioritize well and can manage important projects, schedules, and communications in an orderly and efficient manner. You pray about it...You know that the correct and best way for both yourself and For Others is accomplished only with God's wisdom and favor. TYPICAL PHYSICAL DEMANDS Work may require sitting for long periods of time, and also stooping, bending and stretching for files and supplies. Employee will occasionally be asked to lift files or paper weighing up to 30 pounds. Position requires manual dexterity sufficient to operate a keyboard, operate a computer, telephone, copier, and such other equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. Position also requires viewing computer screens and typing for long periods of time, and working in an environment which can be very stressful.
    $33k-48k yearly est. 60d+ ago
  • LTSS Service Coordinator - RN

    Carebridge 3.8company rating

    Service coordinator job in Murfreesboro, TN

    Location: The location for this position includes Knox Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, or Fayette Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. How you will make an impact: * Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. * Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. * Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. * Obtains a thorough and accurate member history to develop an individual care plan. * Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. * The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. * May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. * Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. * May also assist in problem solving with providers, claims or service issues. * Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Minimum Requirements: * Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $31k-42k yearly est. Auto-Apply 60d+ ago
  • Service Coordinator

    1 Resource Group

    Service coordinator job in La Vergne, TN

    Job Description Recruiting for a Service Coordinator for a national family owned company. In this role, you will be the go-to person, assisting customers in La Vergne, TN, with all their power generator parts needs. As a key player in our team, you will: Works with customers and Field Service Mechanics to identify required maintenance. Advises customers on necessary/suggested services. Computes cost of replacement parts and labor to restore lift truck to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Processes parts and/or service sales orders in computer for invoicing. Ensures that all paperwork relevant to each lift truck folder is scanned and kept current. Processes all warranty claims and follows through to completion. Answers telephone, types of correspondences, reports, and quotes for the Service Center. Maintains database and address books for Service Center area. Assists in building and maintaining file system for Service Center. Keeps up with service personnel's time and summits to Louisville contact per company policy. Performs the duties of safety coordinator as assigned by the Louisville Safety Director. Maintains files and records of all SSI owned vehicles to include drivers, insurance, truck expenses, recall notices, tags, location and maintenance on vehicles. Issues Purchase orders for repair and maintenance done to vehicles Maintains files for Service Center Manager, which includes correspondence files, vehicle files, computer print outs, personnel files, contracts, etc. Requirements High school diploma or GED Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel. Must have mechanical aptitude or experience in the forklift or other related fields. Previous experience in a customer service-oriented role preferred. If you're ready to elevate your career and make a impactful difference, apply today! Benefits Medical/Prescription Dental Vision Vacation 10 Holidays 401K Life Insurance
    $31k-45k yearly est. 26d ago
  • Outreach Coordinator

    Apex Recovery LLC

    Service coordinator job in Brentwood, TN

    Job DescriptionDescription: Outreach Coordinators are responsible for creating and sustaining new business relationships with qualified referral partners in an assigned territory, for the purpose of facilitating admissions to APEX Recovery Programs. Identifies, builds, and maintains relationships with key referral partners Maintains a regular account servicing schedule that organizes a balance of current account maintenance and new business development Manages all client related communication and CRM remotely Communication may fall outside of regular business hours (including weekends and nights) Occasional overnight travel required Effectively converts a referral to an admission by managing the outside referral process Outreach Coordinators are measured monthly and quarterly against Key Performance Indicators (KPI's) Has a general understanding of treatment, levels of care, and best practices for treating substance use and dual diagnosis patients Possesses the ability to multi-task, and problem solve through varying scenarios Operates with integrity when interacting with agencies, hospital staff, discharge planners, and other groups that see addiction Appropriate dress required for varying situations Adheres to all expense policies, procedures, and limits. Submits monthly expenses via RAMP by the designated deadline Builds and maintains productive relationships with admissions, operations, and clinical staff Ability to clearly communicate with team members, regarding potential admissions and clients. Ability to assist clinical team with discharge planning - utilizing appropriate facilities for transfer of care when needed Knowledge of managed care and insurance- as it relates to mental health and substance abuse benefits Outreach Coordinators must have the skills and competency to communicate with people at all levels, including- executive management, patients, and external agencies Requirements: To perform this job successfully, an individual must be able to perform each listed duty in a satisfactory manner. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable those with disabilities to perform the duties listed. Reasoning Ability - Ability to use common sense understanding to carry out written or oral instructions. Ability to utilize problem solving skills in standardized situations involving several concrete variables Education/Experience - 1+ years related experience and/or training; or equivalent combination of education and experience Certificates and Licenses - Valid driver's license, and ability pass MVR check Knowledge, Skills, and Other Abilities - Organizational skills ? Ability to multitask ? Ability to travel through an area covering multiple states ? Technologically savvy ? Ability to create reports outlining weekly visits ? Knowledge of the substance abuse industry Langue and Verbalization - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and execute general correspondence. Ability to speak effectively before groups of customers or employees of an organization
    $34k-48k yearly est. 16d ago
  • Senior Admissions Specialist

    Promises Addiction Treatment Center

    Service coordinator job in Brentwood, TN

    The Senior Admissions Specialist consults with potential clients to assess and provide recommendations for the appropriate program and/or facility to recommend for treatment, based on the client's clinical presentation and needs. The Senior Admissions Specialist facilitate tracking and documenting the disposition of potential clients from initial call, verification of benefits, pre-admissions assessment, and hand-off to facility, up to and including admission. The Senior Admissions Specialist act as the Senior role in the Call Center. The Senior Admissions Specialist provide ongoing support to Admissions Center Intake Specialists, Admissions Specialists, Business Development, and Facilities Admissions Specialists. Primary Duties and Responsibilities * Provides consultative support for admission inquiries, including pre-admissions assessment and answering pre-admissions/general intake questions from potential clients or their referral sources. * Initiates Verification of Benefits and discusses insurance coverage and potential out-of-pocket costs with potential clients or the Financially Responsible Party. * Assesses the acuity and needs of potential patients and makes treatment recommendations based on clinical presentation and appropriate clinical fit for programs. * Facilitates effective telephone presentations to prospective clients, clearly communicating the Promises Behavioral Health advantage. * Identifies qualified prospective clients and develops loyal customer relationships. * Generating and following-up on self-developed leads through intensive research as well as both inbound and outbound calling & follow-up. * Provides treatment recommendations within the Promises network of treatment centers. * Provides outbound referrals based on presenting issues to established referral sources or other behavioral healthcare providers. * Assists with client retention by supporting current clients as requested. * Expectation of meeting an admissions quota per month based on quarterly goal setting with leadership and/or meeting and/or exceeding the National Referral Team average. * Tracks and documents the disposition of potential clients from initial call, handoff to facility, up to and including admission. * Researches and expands knowledge of addiction and treatment programs and facilities to provide relevant and useful information to prospective clients. * Maintains a professional, "clinical-style" approach when working with potential clients. * Must be able to work and be comfortable in an at a times high pace, high stress, and/or high-volume work environment. * Designs and executes strategies for meeting or exceeding all performance goals on a consistent basis. * Shares techniques and strategies to execute proactive outbound calls, lead generation, qualifying, overcoming objections, etc. with peers. * Supports team admissions and achievement of department and company assigned census goals. * Collaborates with referring professionals to coordinate client admission. * Works directly with Promises Behavioral Health business development team and referral sources to coordinate admissions. * Provides support to Promises Behavioral Health business development team and leadership in all aspects related to admissions and call center. * Works as a liaison between clients, referral sources, and facilities. * Assists Call Center and Facility Admissions Specialists with call/admission progression and difficult cases. * Provides overflow support to Facility Admissions specialists with case follow up and progression. Job Qualifications and Requirements * Strong understanding of addiction, commonly abused substances and their classification, as well as an understanding of codependency, dual diagnosis and psychiatric conditions. * Ability to effectively communicate the benefits of residential treatment. * Willingness to assess and discuss client's ability to privately pay for treatment. * Excellent follow up skills and the ability to stay in contact with multiple clients at a time. * Must be able to multi-task and work well with a team. * Ability to work effectively in a fast-paced environment while maintaining dedication to customer service. * High School Degree or GED * Knowledge of managed care and insurance as it relates to mental health benefits is a plus. * Sales and/or marketing experience are a plus. * Knowledge of Salesforce CRM is a plus. * Must be willing to work at an "on call" basis on rotating nights and weekends; schedule of on-call shifts to be provided by leadership in advance. * Must have availability to work a flexible schedule to meet the demands of the business; this includes evenings, weekends, and holidays.
    $28k-38k yearly est. 24d ago
  • Project Coordinator Intern

    Granite Telecommunications LLC 4.7company rating

    Service coordinator job in Murfreesboro, TN

    Summary of Internship: Interns will work on all types of projects, from simple activities to more complex plans, within the Granite product suite. Interns will collaborate internally with multiple departments, organize reporting, participate in meetings, and provide updates to Project Managers. In addition to ensuring the schedule and details of a given task are well-organized, a Project Coordinator will collaborate with clients and internal teams to deliver results on time and meet high quality standards. They are the front line of high-profile projects with an opportunity to work on some of Granite's newest offerings. Duties and Responsibilities: * Create and update trackers to show the progress of the project * Work with Project Manager as well as other departments to keep projects on schedule * Placing and tracking orders * Ensure standard and requirements are met with a given project * Act as the point of contact and communicate project status to all internal participants * Monitor project progress and handle any issues that arise #LI-N1 #LI-ND1 Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled
    $27k-35k yearly est. 11d ago
  • Digital Manufacturing Liaison

    Aktiebolaget Electrolux

    Service coordinator job in Springfield, TN

    Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: This position will be based onsite in Springfield, TN. Schedule Monday to Friday, start at 12pm, overlapping 1st and 2nd shift. All about the role: The Digital Manufacturing Liaison will support the digital transformation initiatives within the manufacturing operations. This role involves executing tests and implementing system changes, including MES and ERP systems, providing coaching and guidance to end-users, and preparing reports using Power BI. The individual will work closely with the Digital Manufacturing Lead and other stakeholders to ensure seamless integration and optimal performance of digital solutions. What you'll do: * Execute tests and implement changes in manufacturing systems, including MES and ERP. * Provide coaching and guidance to end-users on the effective use of digital tools and systems. * Prepare and maintain reports using Power BI to support data-driven decision-making * Assist in the integration of automation systems with IT platforms to streamline operations. * Identify and resolve issues related to digital tools and systems to minimize disruptions. * Work collaboratively with local, regional, and group teams to align on strategies and implement standardized solutions. * Develop and deliver training programs to enhance user proficiency with digital tools. * Maintain comprehensive documentation of system changes, user guides, and training materials. * Contribute to the continuous improvement of digital solutions and processes within the manufacturing operations. * Collaborate with regional Centers of Excellence (CoEs) to support specific digital solutions and ensure best practices are disseminated throughout the organization. Qualifications: * Bachelor's degree in engineering or related field preferred. * Minimum 3 years of experience with MES and ERP systems, with a focus on implementation and support. * Proficiency in using Power BI for data analysis and reporting. * Basic understanding of automation technology and digital manufacturing systems. * Strong problem-solving skills and ability to work collaboratively with cross-functional teams. * Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels. * Experience in a manufacturing environment is an added advantage. Benefits highlights: * Medical, dental, vision and life insurance. * Competitive holiday and vacation time off program. * Retirement Savings Plan (401(k)) with relevant company contribution. * Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service. Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-AB1
    $38k-72k yearly est. 53d ago
  • Client Support Coordinator

    Corpay

    Service coordinator job in Brentwood, TN

    What We Need Corpay is currently looking to hire a Client Support Coordinator within our Payments and Payment Automation division. This position falls under our Customer Success line of business and is located in Brentwood, TN or Beaverton, OR. In this role, you will manage case queues, ensure proper case assignment, and provide operational support to maintain client satisfaction and efficiency. You will report directly to Customer Success Leadership and regularly collaborate with Account Management and Operations teams. How We Work As a Client Support Coordinator, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing: Assigned workspace and office set up Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Reviewing inbound cases and determining appropriate team assignment Monitoring case queues and allocating cases to teams with available capacity Ensuring phone lines are adequately staffed to provide client support Tracking improper case handling and providing feedback to leadership for corrective action Contacting clients to collect missing information (RMI) and resolve case delays Assisting with case work and supporting special projects as needed Responding to team inquiries and providing guidance in general chat channels Qualifications & Skills Bachelor's degree or equivalent work experience Prior experience in case management, operations, or customer support Proficiency in case management systems and workforce management tools Understanding of queue monitoring and resource allocation processes Excellent organizational and multitasking abilities Strong analytical skills to identify trends and process gaps Effective communication with internal teams and clients Attention to detail with a focus on accuracy and efficiency Ability to work collaboratively in a fast-paced environment Proactive problem-solving and decision-making skills Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
    $31k-43k yearly est. 2d ago
  • Community Life Services Coordinator

    LCS Senior Living

    Service coordinator job in Brentwood, TN

    * HIRING IMMEDIATELY* $20 per hour Primary Schedule: Monday-Friday, 8:00 am-4:30 pm including evenings and weekends as necessary for resident events Event Planning, Content Creator & Publisher/Canva User Desired! Benefits * Medical, dental, vision, voluntary life & short-term disability * Employer-paid basic life and long-term disability * Employee Referral Bonus Program * DailyPay - Work today, get paid today! * PTO & Paid Holidays * 401(k) Retirement Plan Job Responsibilities * Provides administrative and technical support to Community Life Services team, including but not limited to, event planning, content creation and editing, data processing, audio/visual technology functions, and assistance with varied senior resident activities and educational programs * Assists with activity calendar, monthly newsletter, in-house function sheets, event sign-ups, group trips and outings * Assists with accounting forms, purchases and inventory, and tracking of monthly budget * Coordinates information provided on in-house television channels and resident apps * Provides Audio/Visual technical support for resident events * Experience in senior living preferred. Qualifications * Experience with all aspects of event planning: creativity, organizing, implementing & hosting events * Content Creator & Publisher/Canva User desired * Experience in geriatric recreation or social administration preferred * A/V, Computer and technology skills required * Excellent interpersonal and communication skills * Must be detail-oriented, organized and able to manage multiple priorities * Able to work flexible schedule to meet needs of resident activity calendar The Heritage at Brentwood is looking for a full-time hospitality-focused Community Life Services Coordinator to assist with programming activities for our residential senior living community. We pay a fair wage in a better working environment than you will find others senior living communities. We value people from all walks of life and all parts of the world who enjoy engaging with our senior residents. When you work at The Heritage at Brentwood, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! The Heritage at Brentwood is actively looking for a hospitality-minded Painter to join our growing team! Visit our website: *************************************** Pre-employment criminal background check and drug screening are required; marijuana not included on pre-hire drug screening An Equal Opportunity Employer
    $20 hourly Auto-Apply 10d ago
  • Client Relationship Coordinator

    PYA P C

    Service coordinator job in Brentwood, TN

    Job Description The Client Relationship Coordinator serves as a primary point of contact for clients along with PYA's management team, ensuring an exceptional client experience through proactive communication, attentive service, and seamless project delivery. This role blends high-touch client relationship management with administrative and paralegal support, contributing to both client satisfaction and operational excellence. RESPONSIBILITIES Serve as a client contact, building and maintaining strong client relationships through regular, proactive communication and responsiveness to client needs Act as a liaison between clients and internal teams, ensuring client needs are understood and met throughout the engagement lifecycle Conduct research and prepare client-facing documents, correspondence, and reports with a high degree of accuracy and professionalism Support the preparation and review of contracts, project and client tracking/set-up, engagement letters, and other legal or compliance-related documents as needed Maintain meticulous records and documentation to ensure compliance and facilitate efficient client service Champion a client service mindset, consistently seeking opportunities to enhance the client experience Lead Salesforce initiatives, integrating systems and reporting to enhance consulting and firm-wide operations Champion compliance in firm policies Drive special projects and ad hoc initiatives with autonomy and accountability QUALIFICATIONS 3+ years of administrative, paralegal, paraprofessional, or client support experience with a firm or corporation preferred Demonstrated ability to lead cross-functional processes and drive results independently Proficiency in Microsoft Office Suite required, with emphasis in Word and Excel; Salesforce experience preferred Detail-oriented work ethic with a demonstrated ability to establish priorities and meet deadlines when faced with multiple/competing tasks Polished professionalism Client and Relationship Management Focus Exceptional communication skills with the ability to influence stakeholders at all levels - both internally and externally ABOUT PYA PYA , a leading professional services firm, serves clients across the United States with expertise in consulting, accounting, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. Learn more about The PYA Way . Why Join PYA? Be part of a dynamic and collaborative team that values innovation and excellence Work with industry leaders who are committed to professional growth and client success Competitive compensation, comprehensive benefits, and opportunities for career advancement
    $28k-44k yearly est. 2d ago
  • Permit Coordinator

    Lennar Corp 4.5company rating

    Service coordinator job in Franklin, TN

    We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future The Permit Coordinator at Lennar is responsible for overseeing the Starts Process at the division office. This includes developing panels, collecting paperwork, submitting for approvals and permits, and entering data into several JD Edwards screens. This position requires a high level of organization and ability to manage the critical tasks related to starting a home in Lennar's system. * A career with purpose. * A career built on making dreams come true. * A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team * Obtain documents from Engineers and Architects to facilitate the permit application process * Obtain all required approvals for permits and act as liaison between the company and each municipality * Prepare and submit applications to various agencies/ boards having jurisdiction over required permits and/or approvals * Review any plans issued out of the division for correct revision dates and review start packages for accuracy * Coordinate paperwork and applications with outside consultants as necessary * Submit paperwork for permits, enter permitting data, prepare start packages for construction managers, and obtain inspections needed for closing. * Work closely with the municipalities on the status of permits and ensure they are processed in a timely manner * Produce and maintain schedules for all communities and coordinate with municipalities from approval to final stages of permitting process * Schedule and coordinate meetings, appointments, etc * Maintain all company files relating to site plan applications, approvals, licenses and permits * Meet with county board, attend Hearings on behalf of Lennar, to present project and request approval Requirements * Minimum High School Diploma or equivalent required; College degree preferred * Minimum 1 year experience with single/multi-family and amenity permitting * Strong organizational and time management skills, ability to prioritize and take initiative * Must be able to read blue prints and plot plans * Must be detail-oriented team player comfortable working in a fast-paced environment with heavy volume workload * Valid Driver's License with good driving record * Intermediate knowledge of Microsoft Office (specifically Word and Excel) Physical & Office/Site Presence Requirements: Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work in excess of eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator. #LI-JS1 #CB #IND-CON Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
    $29k-37k yearly est. Auto-Apply 5d ago
  • Patient Services Coordinator, LPN

    Centerwell

    Service coordinator job in Lebanon, TN

    Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $45.4k-61.3k yearly Auto-Apply 60d+ ago
  • Intake Specialist

    Adapthealth

    Service coordinator job in Columbia, TN

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Intake Specialist The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist's schedules can vary based on the need of the branch. The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. Essential Functions and Job Responsibilities: * Accurately enters referrals within allotted timeframe as established; meeting productivity and quality standards as established. * Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion. * Works with leadership to ensure appropriate inventory/services are provided. * Communicates with patients regarding their financial responsibility, collects payment and documents in patient record accordingly. * For non-Medicaid patients communicate with patients * Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered. * Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service. * Answers phone calls in a timely manner and assists caller. * Reviews medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered. * Demonstrates expert knowledge of payer guidelines and reads clinical documentation to determine qualification status and compliance for all equipment and services. * Works with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process. * Contacts patients when documentation received does not meet payer guidelines, provide updates, and offer additional options to facilitate the referral process. * Works with sales team to obtain necessary documentation to facilitate referral process, as well as support referral source relationships. * Must be able to navigate through multiple online EMR systems to obtain applicable documentation. * Works with insurance verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments. * Assume on-call responsibilities during non-business hours in accordance with company policy. * Lead Responsibilities: * Supervise and provide guidance to team members in daily operations and complex case resolution * Lead team meetings and facilitate training sessions for staff development * Monitor team performance metrics and productivity standards, providing feedback and coaching as needed * Serve as primary escalation point for difficult customer issues and complex regulatory compliance questions * Develop and implement process improvements and workflow optimization strategies * Coordinate with management on staffing needs, scheduling, and resource allocation * Conduct new employee onboarding and ongoing training programs * Maintain advanced expertise in Medicare guidelines, payer policies, and regulatory changes to guide team decisions * Prepare reports and analysis on team performance, trends, and operational metrics for management review * Maintains patient confidentiality and functions within the guidelines of HIPAA. * Completes assigned compliance training and other education programs as required. * Maintains compliance with AdaptHealth's Compliance Program. * Performs other related duties as assigned. Competency, Skills and Abilities: * Ability to appropriately interact with patients, referral sources and staff. * Decision Making. * Analytical and problem-solving skills with attention to detail. * Strong verbal and written communication. * Excellent customer service and telephone service skills. * Proficient computer skills and knowledge of Microsoft Office. * Ability to prioritize and manage multiple tasks. * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to work independently as well as follow detailed directives * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. Requirements Education and Experience Requirements: * High school diploma or equivalent required; Associate's degree in healthcare administration, Business Administration, or related field preferred * Related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. * Exact job experience is health care organization, pharmacy that routinely bills insurance or provides Diabetics, Medical Supplies, HME, Pharmacy or healthcare (Medicare certified) services * Specialist Level: (Entry Level): One (1) year of work-related experience * Senior Level: One (1) year of work-related experience plus Two (2) years exact job experience * Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: * Extended sitting at computer workstations with repetitive keyboard use; occasional standing, bending, and lifting to 10 pounds. * Professional office setting with variable stress levels during authorization deadlines, appeals processes, and urgent patient authorization needs. * Proficiency with computers, office equipment, payer portal systems, and healthcare software applications * Sustained concentration, diligence, and ability to manage confidential patient and insurance information with discretion. * Communication: Professional verbal and written communication skills for payer interactions and healthcare provider coordination at all organizational levels * Ability to work independently with minimal supervision and availability for extended hours when required. * Mental alertness to perform the essential functions of position.
    $26k-36k yearly est. 18d ago
  • Hospitality Service Support

    Rivergate 3.8company rating

    Service coordinator job in Goodlettsville, TN

    The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Performing the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service Financial Management Responsible Cash Handling Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees • Must be 17/18 years of age or older • Customer Service Skills • Basic Mathematical Computations Skills • Ability to Promote Brand Integrity • Ability to Maintain Professionalism at All Times • Ability to Communicate Clearly • Ability to Work Well with Others • Ability to Multi-Task within a Fast-Paced Environment • Ability to Adapt to Change • Menu Knowledge • Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.
    $27k-36k yearly est. 60d+ ago
  • Patient Service Coordinator - Call Center

    Neuhaus Foot and Ankle

    Service coordinator job in Smyrna, TN

    Job DescriptionDo you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people? If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle. Key responsibilities are: Quickly and accurately handles incoming calls providing patients with a exceptional patient experience Ensures seamless scheduling for patients across multiple clinics and providers within our organization Coordinates patient requests with clinical staff to ensure timely follow‑up and resolution Ability to route calls or messages to the appropriate staff/clinic Understands and complies with Provider Scheduling Templates Update patient information into EMR system Follows policies and procedures Qualifications are: Previous experience handling patient interactions or assisting in a healthcare clinic or hospital setting Experience working with medical insurance plans including Medicare, Medicaid and commercial types is highly preferred Experience working in a podiatric or orthopedic practice is a plus An exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner Enjoys working in a team-based environment with active collaboration Must be an effective communicator with excellent grammar and interpersonal skills Strong written communication skills with success in providing notes, updates, and written communications via computer systems Experience working in an EMR is preferred, eClinical Works software is a plus Demonstrated experience as a motivated and dedicated team member with a stable work history We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about our work environment. We offer perks and benefits such as . . . 24 days of PTO! 401(k) with 3% salary contribution after the first year Medical/Dental/Vision with $2,500 Annual Health Savings Account Company-paid $50,000 life insurance The potential for growth and advancement in the company Powered by JazzHR 7M2ED9i2qI
    $27k-37k yearly est. 18d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Franklin, TN?

The average service coordinator in Franklin, TN earns between $26,000 and $53,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Franklin, TN

$37,000

What are the biggest employers of Service Coordinators in Franklin, TN?

The biggest employers of Service Coordinators in Franklin, TN are:
  1. Elevance Health
  2. SVMIC
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