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  • Fleet Support Liaison

    Booz Allen Hamilton Inc. 4.9company rating

    Service coordinator job in Washington, DC

    The Opportunity: As a program management specialist, you know the complexities of supporting a project from concept to completion. Many programs require a significant investment of limited resources, and it's imperative to keep the project on a productive path. That's why we need you, an experienced program management specialist who can help ensure success through careful analysis and effective communication. On our team, you'll implement and maintain organizational programs in support of our clients mission. You'll work with key stakeholders to review contracts and project cost accounting. You'll help with tactical planning using resources like MS Project, Excel, and PowerPoint and regular interactions with SMEs, schedulers, customers, and project analysts. The real impact of project management comes from communication to ensure the program achieves its goals and meets our quality standards. At Booz Allen, we recognize that we must continuously grow as a team to bring the best support to our clients, so here you'll have all the resources to succeed. This is a chance to influence a meaningful mission while learning how to develop and maintain program strategy. Work with us and ensure our client accomplishes its program goals as we deliver equipment to the Warfighter. Join us. The world can't wait. You Have: * 10+ years of experience in a managerial position on board a naval vessel or shipyard maintenance shop * Knowledge of maintenance requirements during submarine operational schedules * Ability to support the client during planned and ad hoc meetings across the NAVSEA domain * Secret clearance * Bachelor's degree Nice If You Have: * Experience in a submarine shipyard environment during overhaul or pre-commissioning * Experience at a submarine intermediate maintenance facility * Experience as a combat system division Chief Petty Officer, Division Officer, or Department Head of a combat system department or division * Experience with maintenance and material staff at the Squadron or Commander level * Knowledge of the NAVSEA submarine program offices * Qualified in Submarines Designation Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. * If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. * If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
    $77.6k-176k yearly 20h ago
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  • Congressional Liaison

    Steerbridge

    Service coordinator job in Arlington, VA

    Senior Congressional Support / Management Analyst About the Role We are seeking an experienced Senior Congressional Support / Management Analyst to support the F-35 Lightning II Joint Program Office (JPO). This role focuses on providing analytical, coordination, and advisory support related to Congressional engagement and legislative activity affecting one of the Department of Defense's most visible programs. The ideal candidate brings a strong understanding of the legislative process and experience working at the intersection of government programs and Capitol Hill. (This role is a part of a proposal support.) Key Responsibilities In this role, you will support the preparation and coordination of materials responding to Congressional requests, staff inquiries, and formal taskers. You will help develop briefing packages, staffing papers, and response documents that clearly communicate program information to legislative audiences. You will also provide rapid-turn analysis on the potential programmatic and financial impacts of proposed legislation and budget actions affecting the F-35 program. This includes collaborating with program, financial, and policy teams to assess implications and present findings in a concise and accurate manner. As part of the role, you may attend Congressional hearings and briefings alongside F-35 program staff, supporting situational awareness and follow-on actions. Required Qualifications Candidates must possess a bachelor's degree in a relevant field and at least 10 years of experience in management analysis, legislative affairs support, or related roles. An active Secret security clearance is required. Successful candidates will demonstrate strong analytical and writing skills, sound judgment, and the ability to work effectively in fast-paced, high-visibility environments. Preferred Qualifications At least five years of experience working on or with Capitol Hill, within a federal legislative or policy office, or in a government relations role is strongly preferred. Experience spanning government and defense or private-sector organizations is a plus, along with familiarity with defense authorization and appropriations processes. Why Join Us This position offers a unique opportunity to contribute directly to Congressional engagement efforts for the F-35 program. You'll work closely with senior leaders and stakeholders, helping ensure accurate, timely information supports informed decision-making at the highest levels. 👉 Apply today or message us to learn more.
    $45k-89k yearly est. 5d ago
  • Project Support Coordinator

    PTR Global

    Service coordinator job in Columbia, MD

    Project Coordinator Job Type: Fully Onsite - 5 days a week (M-F) Pay Rate: $32-$33 hourly on W2 Salary: $55,000-70,000k Yearly We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team. This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners. The ideal candidate will play a key role in maintaining efficiency and ensuring project success. Responsibilities: Support Project Managers with scheduling, tracking, and reporting. Maintain organized project documentation and updates. Coordinate meetings and follow up on action items. Communicate with internal teams, suppliers, and customers. Monitor progress and flag risks or delays. Qualifications/Must haves: 4+ years of project coordination or related experience. Experience with purchase orders (POs) and managing customer accounts. Strong organizational and multitasking skills. Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus. What We're Looking For: Strong communication skills with an outgoing, adaptable, and professional attitude. Comfortable with daily commute and able to work onsite 5 days a week. Available for onsite interviews and flexible with the hiring manager's schedule. Ready to start immediately if selected and open to any shift schedule.
    $32-33 hourly 1d ago
  • MEP Coordinator

    Holder Construction 4.7company rating

    Service coordinator job in Washington, DC

    Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Washington D.C team. Primary Responsibilities Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout. CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider. Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects. This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project. Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out. Requirements For This Position Include 5+ years. commercial construction experience with large sophisticated mechanical and electrical systems. Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects. Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control. Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
    $67k-87k yearly est. 1d ago
  • Intake Specialist

    Acadia Healthcare Inc. 4.0company rating

    Service coordinator job in Chantilly, VA

    Schedule: Full-time Northern Virginia Adolescent Treatment Center is anticipated to open Spring 2026 and will offer Residential Crisis Stabilization Services for adolescents ages 12-17 in a 16-bed facility. The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client's belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained. ESSENTIAL FUNCTIONS: Liaise with client/family of potential admissions to address any questions, concerns, etc. Coordinate facility tours with clients and families who are potential admissions. Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable. * Establishes professional rapport with client to ensure that they feel welcomed upon arrival. * Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items. * Orients client to the facility/milieu. * Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed. * Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required. * May discuss client's financial responsibility and take payment as applicable. * Provides exceptional customer service in line with Acadia Healthcare standards. STANDARD EXPECTATIONS: * Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. * Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team. * Develops constructive and cooperative working relationships with others and maintains them over time. * Encourages and builds mutual trust, respect and cooperation among team members. * Maintains regular and predictable attendance. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High-school diploma, GED, or equivalent. * 1 - 2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred. * Must have excellent communication and customer service skills, and an ability to use required computer programs. LICENSES/DESIGNATIONS/CERTIFICATIONS: * De-escalation training, CPR and/or First-Aid certification as required by facility We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHGROW
    $25k-32k yearly est. 2d ago
  • YBA Baseball & Softball Coordinator (Part Time)

    AEG 4.6company rating

    Service coordinator job in Washington, DC

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Washington Nationals Youth Baseball Academy is the programmatic arm of Washington Nationals Philanthropies. The Academy is a year-round educational and athletic facility with a mission of using baseball and softball as vehicles to foster positive character development, academic achievement, and improved health among under resourced Washington, D.C., youth. We are looking for a Baseball/Softball Coordinator to manage and optimize the various systems needed to execute this vision. Reporting to the Senior Director, Academy Programs, the Baseball/Softball Coordinator is primarily responsible for the development and effective implementation of Academy baseball/softball programs/curricula by providing baseball/softball direction on the field and daily practicing planning. In addition to on the field responsibilities, this position will provide support and oversight during mentoring time, enrichment, gathering time, and other activities, as requested. The Baseball/Softball Coordinator will also oversee and manage college/high school-aged volunteers and mealtime. The Baseball/Softball Coordinator should be well-versed in youth development and the importance of growing social and emotional skills. Lastly, the Baseball/Softball Coordinator must have the ability to manage behavioral challenges posed by Scholar Athletes through mediation and restorative practices. During the school year, the Baseball/Softball Coordinator is expected to be at the Academy for planning meetings, community clinics, and after-school programming with the following schedule. Mondays during the hours of 4:00-8:00pm and Tuesdays, Wednesdays, and Thursdays during the hours of 2:00pm to 8:00pm. During the summer months when schools are out of session, the Baseball/Softball Coordinator is expected to be at our full day program, Monday through Friday, during the hours of 8:00am to 4:00pm. This position will also be expected to attend field trips, a variety of evening and weekend activities, as well as mandatory training and professional development programs provided by the Academy. Essential Duties and Responsibilities: Attend and actively participate in daily planning meetings and professional development opportunities. Effectively plan create practices and teambuilding games, lead on the field instruction, and administer athletic assessments. Provide support and/or leadership during mentoring time, enrichment, mealtime, gathering time, field trips, and rainy day/cold weather activities. Support the maintenance of our equipment and other supplies Support and oversee transitions of Scholar Athletes to and from the classrooms/fields. Build authentic relationships with Scholar Athletes to help manage their positive youth development. Manage volunteers and volunteer coaches with respect to on the field instruction or enrichment/mentoring activities. Participate in and provide effective oversight of Scholar Athletes during field-trips and transportation to and from the Academy. Coordinate and collaborate with the appropriate YBA Classroom Coordinator and other program staff for daily logistics. Support the Academy's YBA PLAY community clinics on Mondays Other duties as assigned Requirements: Minimum Education and Experience Requirements At least 18 years of age High School diploma or equivalent Demonstrated experience working with at-risk youth Minimum of 1 year of youth development experience Ability to pass a criminal background check Knowledge, Skills, and Abilities necessary to perform essential functions Commitment to working with youth and families in an under resourced community; belief that all students can achieve at high levels Commitment to achieving the articulated objectives of the Academy for Scholar Athletes, staff, and the community at-large Demonstrate leadership and motivational skills Ability to be prepared and organized for every program day Basic knowledge of baseball/softball rules with some coaching experience - deep knowledge and experience preferred Strong written and verbal communication skills At the Academy during the hours of 2:00pm to 8:00pm on Tuesday-Thursday, early September through late May; Mondays between 5-8pm in April, May, September, and October; and from 8:00am to 4:00pm on Monday-Friday between the second week of June and the first week of August. Time may vary due to special events that may require this person to be present (e.g. fundraising events, field trips, retreats, professional development, etc.) Physical/Environmental Requirements The Coordinator will be subject to inside and outside environmental conditions and will be exposed to inclement weather of varying degrees. Job requires the Coordinator to function in a high activity sports venue. While performing the duties of this job, the Coordinator is regularly required to stand for long periods of time, run, jump, and climb up/down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: The projected wage rate for this position is $19.00 - $23.00 per hour. Actual pay is based on several factors, including but not limited to the applicant's: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range. Equal Opportunity Employer: The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $19-23 hourly 1d ago
  • Routing Coordinator

    Breakthru Beverage Group, LLC 4.5company rating

    Service coordinator job in Washington, DC

    Designs and manage the daily delivery workflow utilizing specialized software applications. Optimize delivery routes to maximize stops and case numbers. Manage and reorganize re-ships as needed. Report any issues with the software to management and l Coordinator, Delivery, Skills
    $40k-64k yearly est. 7d ago
  • Privacy Coordinator

    BBB National Programs 4.7company rating

    Service coordinator job in McLean, VA

    BBB National Programs BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard. Privacy Coordinator WHO WE ARE We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. ABOUT OUR PRIVACY INITIATIVES BBB National Programs works with individual companies, industry groups, and regulators to develop, monitor, and enforce robust privacy standards. Our trusted privacy programs deliver independent accountability for privacy commitments, whether built on self-regulatory principles or legal requirements, tailored to respond to the unique privacy challenges presented by specific data types, like children's data, or use cases, such as emerging technologies and cross-border transfers. Together our programs drive the adoption of unified privacy practices, facilitate consumer education and choice, and offer consumers accessible, no-cost privacy dispute resolution. YOUR IMPACT The Privacy Coordinator provides day-to-day administrative, customer service, and billing support, assisting the lead(s), including the Deputy Director, Privacy Operations and Vice President, Global Privacy Division and Privacy Initiatives Operations, in administering the BBB EU-US Data Privacy Framework (DPF) Program and in implementing other related privacy initiatives, as needed, within the purview of the Privacy Initiatives team. The Privacy Coordinator assists with daily BBB National Programs DPF Program operations, including responding to applicant and participant inquiries, creating and maintaining accurate participant records, processing payments and issuing invoices. The Privacy Coordinator also supports the Program's compliance monitoring functions. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary responsibility for screening new applications to the BBB EU-US DPF program, conducting initial reviews of posted privacy policies and other materials to check for eligibility. Maintains accurate records of applicants and participating businesses by updating company data in appropriate spreadsheets and databases. Serves as primary point of contact for new and renewing applicants, providing resources and general guidance, maintaining an open line of communication and responding professionally to inquiries, directing questions to management as needed. Provides guidance to participating businesses on the renewal process for both the Department of Commerce and DPF program as well as insights on other procedures such as company restructuring Monitors pending applicants, alerting management to red flags that may cause their application to be rejected. Coordinates execution and transmission of administrative documents (e.g., contracts, invoices) to new participants. Conducts reviews of all new applicant privacy policies, assisting applicants in meeting all DPF and BBB National Programs' requirements, reporting to the Deputy Director for final review. Conducts reviews of participating business compliance with DPF and Program administrative requirements during the annual account renewal process and follows up on deficiencies with participants as needed. As needed, assists Deputy Director with supporting participants as they pursue approval or re-certification from the Department of Commerce. Reports regularly to team on observed trends in the application process Provide thought leadership on trends, observations, and developments to support a forward-looking outlook for the program. Provide support to the Deputy Director and Vice President with identifying participants for the DPF verification program. WHAT YOU WILL BRING Must Have: Bachelor's degree (B. A.) degree from four-year College or university 2+ years of Privacy experience Attention to detail, organizational, and analytical skills Excellent written and verbal communication skills Proficiency in MS Office, including PowerPoint, Outlook, and Excel, and ability to work with Customer Relationship databases Self-starter with ability to multi-task on several projects Ability to create charts, graphs and tables to convey complicated information and sophisticated PowerPoint presentations about the program is highly desirable Let us know if you have: IAPP or other applicable certification (e.g. CIPP) Knowledge of international data privacy compliance, including DPF, CBPR, GDPR, or other frameworks, strongly preferred Public speaking skills, e.g. participation at industry conferences, webinar presentations, etc. WHAT WE OFFER: At BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace, while cultivating a team of talented and engaged professionals who seek out new challenges and opportunities to catalyze our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do. Health & Welfare Benefits : You will be offered a comprehensive plan offering health, dental and vision plans, paid short-term disability insurance, and life insurance. Financial Well-Being : Build your retirement savings with our 401k plan matching up to 7% of your contributions. Time Off : You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and sick leave. Wellness : We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program. Environment : Our modern headquarters in McLean, VA provides the space for creativity and collaboration, and the technology resources so you can be at your best. We believe that an inclusive workforce is a strength in fulfilling our mission. BBB National Programs is Great Place to Work Certified and has been named as a Best Place to Work for Working Daughters. BBB National Programs is proud to be an equal employment opportunity employer.
    $43k-68k yearly est. 3d ago
  • J Camps Admin and Outreach Coordinator

    The Associated Network 4.7company rating

    Service coordinator job in Owings Mills, MD

    Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community. We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees. We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day. SUMMARY: Under the supervision of the Senior Director of J Camps, The J Camps Admin and Outreach coordinator is responsible for providing administrative support for the J Camps department. This role involves working closely with J Camp families and J Camp staff to ensure that registrations, paperwork, and payment information are accurate and properly entered into the J Camps software systems. The coordinator also oversees J Camps community engagement and maintains relationships with partner organizations. Additionally, this position is responsible for creating systems to maintain organization of both camper and staff information and paperwork, as well as preparing and sharing rosters and reports as necessary. WHAT YOU WILL DO: Communicate professionally and effectively with parents, campers, directors and JCC staff. Serve as a concierge for parents and collaborate with the camp team on camper recruitment and retention for J Camps and J Kids Work with the camp team to implement a recruitment plan to attract new camper families. Implement a lead follow-up protocol and ensure consistent follow-through for J Camps and J Kids Send monthly birthday cards to J Camps families to maintain engagement Oversee community partnerships and take the lead on tabling events, including those held on weekends or evenings. Accurately input payment and additional camper information into our J Camps CRM systems including CampMinder and Salesforce/Traction Rec. Collaborate with the HR department to manage and collect seasonal staff paperwork. Work with Assistant Director of J Camps to plan recruitment events Create camper recruitment events such as the Howard County reunion Lead the planning of the annual staff reunion Implement system for collecting and organizing camper and staff forms Oversee and manage the indoor and outdoor camp offices, camp closets, and all camp supplies Supervise seasonal camp administrative staff Collaborate with the Assistant Director of J Camps to complete the following tasks in CampMinder: Create and distribute weekly rosters and reports to all J Camps Directors during the summer. Review and finalize new camper registrations and process applications. Manage CampMinder reports including but not limited to, bunking, transportation, carpool, and busing capacity reports. Oversee the camper waitlist and communicate with waitlisted families. WHO YOU ARE: Strong customer service skills Prior experience in an administrative capacity preferred. Ability to collaborate effectively in a team environment, work independently, and manage multiple tasks while meeting deadlines. Desire to make a positive impact on the lives of young people. Demonstrated ability to communicate effectively with parents and campers. Excellent interpersonal skills. Excellent written and verbal communication skills. Highly organized, with a strong emphasis on attention to details. Prior experience in managing paperwork and office files is a plus. Prior experience working in a summer camp or youth-oriented setting is preferred. Flexibility to work some evenings and weekends; full availability required during the camp season, (May- August), with no vacation during that time. Comfortable with Jewish traditions and practices. Proficient in Microsoft Office Suite, including Excel, Word and Outlook PHYSICAL SKILLS AND WORK ENVIRONMENT: While performing the duties of this position, the employee is regularly required to use hands to manipulate objects, or tools, and controls, and to communicate verbally or hear. The employee is frequently required to sit and reach with their hands and arms. The role requires sufficient mobility to assist others with limited mobility. The employee must be physically capable of responding appropriately in situations where participant behavior requires physical action, such as running or restraining. The employee may be asked to assist with transferring participants from wheelchairs. Occasional lifting and/or moving up to 25 pounds may be required. COMPENSATION AND BENEFITS: Salary (or Salary Range): $18.50 $20.00 per hour Benefit & Perks: The JCC offers a comprehensive benefits package including generous time off, paid holidays, health, dental and vision insurance, 401(k) employer match, FSA/HSA options, life insurance, long term disability, complimentary membership to the Jewish Community Center, discounts on programs including preschool and summer camp, and wellbeing programming. This is not intended to be all-inclusive, and the incumbent will also perform other reasonably related business duties as assigned by supervisor or other management, as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment. The Jewish Community Center of Greater Baltimore is proud to be an equal opportunity employer. In keeping with our Jewish values, we are dedicated to a policy of nondiscrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law. We welcome everyone interested in our mission to join us. If you require accommodation, please contact us and we will make every effort to meet your needs.
    $20 hourly 16d ago
  • Program Advisor

    The Washington Center 4.0company rating

    Service coordinator job in Washington, DC

    Program Advisor - Temporary Reports to: Assistant Director, Program Advising Department: Employer Relations Last Revised: April 2025 Salary Range: $58,000 - $64,000 The Program Advisor plays a critical role in preparing university students participating in The Washington Center's (TWC) academic programs, including the Academic Internship Program and other short-term initiatives. This position supports a diverse caseload of adult learners by providing individualized career coaching and tailored career-readiness services to equip them with essential and practical skills to obtain and thrive in an internship. Through strategic engagement, the Program Advisor will help learners develop industry-relevant skills, guiding them from initial program enrollment through internship placement. In collaboration with each participant, the Program Advisor will identify industry-specific career interests and internship goals, revise application materials, and advise on interview preparation to ensure students are ready for the professional world. Program Advisors are also expected to meet defined placement goals and weekly performance metrics related to student engagement, coaching activity, and internship outcomes. An effective Program Advisor will cultivate an empathetic, mentoring attitude and offer valuable insights on hiring trends, industry expectations, and career success. Ideal candidates will possess strong communication and organizational skills with a solutions-oriented mindset. This role also involves pre-arrival program planning, outreach, and administrative responsibilities to facilitate learners' progress through key program benchmarks, ensuring successful matriculation into TWC's programs. The Program Advisor will collaborate with internal and external stakeholders to maintain TWC's values of Justice, Equity, Diversity, and Inclusion by actively working to remove barriers, promote equity, and enhance participants' experiences and workforce readiness. The Washington Center is a remote/hybrid organization with many employees working on average one day per week in TWC's Residential and Academic Facility, conveniently located near Union Station and public transportation in the NoMa neighborhood of Washington, DC. Given our organizational mission focus on skills, workforce development and collaboration, there are times where cross-collaboration among teams and departments will require more than one day per week in the office. Further, some programs at TWC do require program staff to work nights and/or weekends. The individual in this role is expected to reside in the greater Washington, DC metropolitan area. Essential Functions: Program Portfolio Management (50%) Serve as the main point of contact, providing career coaching and internship search guidance throughout the pre-arrival process. Develop and implement a communication plan for each participant, conducting mandatory advising appointments, check-ins, and regular outreach. Leverage learning management and career coaching systems to assess participants' engagement with career-preparation materials. Collaboratively review and enhance internship application materials with participants, including resumes, cover letters, and other supporting documents. Offer industry specific guidance on interviewing, adjusting to D.C. living, and entering the professional sphere, supporting participants until their internship placement and program arrival. Internship Placement (35%) Partner closely with the rest of the Employer Relations team to track participant internship applications, referrals, interviews, and placements. Maintain prompt communication with participants regarding updates on their internship applications. Develop mentorship relationships to support and encourage participants throughout the application and internship process. Coordinate with the Executive Director, Employer Relations, to review timelines, participant communications, and pre-program processes, fostering improvements where needed. Manage weekly engagement activities, including career development session facilitation, student outreach, speaker coordination, and resource distribution. Provide direct support to a portfolio that includes both domestic and international students, aligning with F-1 and J-1 visa requirements and collaborating with internal teams to ensure compliance. Data Management (10%) Track and manage participant data in Salesforce and other systems, ensuring accuracy in application materials, internship preferences, and program milestones. Maintain up-to-date records on participant progress and coaching notes, focusing on data integrity and timely completion of key benchmarks. Enrollment and Admissions (5%) Report participant updates to the Recruitment and Admissions team through Salesforce. Review and make decisions on domestic and J-1 student applications in alignment with the admissions timeline. Required Education and Experience: Master's degree required, with a preference for backgrounds in student affairs, career services, or related fields. 2-3 years of direct career coaching, academic advising, social services, or program management experience. 1+ years of experience with CRM platforms (e.g., Salesforce). Strong familiarity with industries such as Government and Public Policy, Law & Public Safety, Business, Health Policy & Management, Communications & Media, and Digital & Emerging Technology. Preferred Qualifications: 2-3 years of experience working with adult learners from diverse backgrounds, including socioeconomically diverse and neurodiverse populations. Experience working with international students and knowledge of F-1/J-1 visa requirements. Proficiency in online platforms (e.g., Canvas, Hiration, Symplicity, Salesforce) and comfort with public speaking for group coaching sessions. Familiarity with the greater Washington, D.C. metropolitan area. Knowledge, Skills, and Abilities: Knowledge of career services and advising techniques; familiarity with internship matching and placement services. Flexibility to thrive in a dynamic, performance-driven environment. Cultural awareness and the ability to advise and engage a diverse participant population through remote methods. Demonstrated maturity, sound judgment, and professionalism in handling sensitive situations and student concerns. Responsiveness and follow-through in student and interdepartmental communications. Excellent time management and organizational abilities, with a proven capacity to manage multiple priorities and deadlines. Proactive in taking initiative and identifying solutions independently while contributing to team goals. Supervisory Responsibility This position has no supervisory responsibilities. Competencies required to perform the job successfully (management) Leads/develops/empowers people, develops relationships, inspires trust Effectively executes organizational priorities Analytical Thinking/Problem Solving Change Management The Washington Center's Values guide our mission work in every regard-internally and externally. Equity & Inclusion Learning Connection & Collaboration Integrity Impact Equipment Used to Perform the Job which may be representative but not all inclusive of those commonly associated with this position: Cloud-based technologies Standard office equipment including a computer, job-related software The Washington Center is a majority remote organization: for most employees, employment with TWC will not be contingent on physical presence in an office space. The Washington Center does have some physical space in Washington, D.C. and the individual in this role is expected to work in-person at various times throughout the year as and when the need arises. Physical Abilities are commonly associated with the performance of the functions of this job. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions of this job described. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. The Washington Center (TWC) is an Equal Opportunity Employer. TWC provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the organization where appropriate.
    $58k-64k yearly Auto-Apply 60d+ ago
  • Health Services Coordinator (Temporary)

    Bright Beginnings Inc. 4.0company rating

    Service coordinator job in Washington, DC

    Job Description The Health & Nutrition Coordinator position provides administrative support for health and wellness programming by delivering high-quality health, nutrition, and environmental health services to Bright Beginnings Head Start/Early Head Start programs. The position has the overall responsibility for supporting the following program components: Health, Nutrition, and Environmental Health. This is a temporary role that will begin in October 2025 and conclude in February 2026. Essential Duties: Responsible for the accurate input of all health, nutrition, and environmental health-related data and information into ChildPlus.Net and other relevant data programs and systems, including but not limited to health information for enrolled Center-Base and Home-Base children, Nurse Service Tickets, Nutrition Summaries, Screening Results, Immunizations, Well Child Exams, Child Health Assessments, Nutrition Assessments, Post-Partum Screening Results, Dental Home Verifications. Ensure the accuracy of calculations for Weekly Meal Counts and USDA Enrollment documentation and forms, and input mean count data into appropriate databases. Track all 45-day and 90-day health-related data for Center-Base and Home-Base children and compile monthly reports, including communicating with Home Visitors regularly about any missing, due, and/or overdue health information. Responsible for the input of all screening results for both Center-Base and Home-Base children, such as height/weight, vision, hearing, dental, and HGB/HCT results, including any sick notes and/or incident reports. Conduct regular inventory of health, environmental health, and nutrition supplies, including ordering departmental supplies, logging expenditures, and preparing and delivering supplies for classrooms and home visitors as needed. Maintain the confidentiality of all child health records, including filing, copying, and organizing child records and forms. Support the Health Services Coordinator with monthly and quarterly health-related meetings and events, including maintaining official meeting records (agendas, minutes, and training logs) and informing parents of meeting dates and events. Prepare written reports and documents for the Health Services Manager to include Health & Safety Screeners, the publication of health and nutrition newsletters, and health alerts to include delivering literature and essential health information and reminders to child mailboxes daily. Support Nurse & Nutritionist Consultants with program-wide projects and screenings as scheduled, including preparing and collecting consent forms, surveys, and health reminders, as well as preparing meeting spaces and materials. When necessary, support kitchen staff with meal coverage, deliveries, and environmental tasks as needed. Process and respond to all health and environmental service requests from staff promptly. Assist with year-round health initiatives and special projects, including but not limited to Children's Dental Health Month; Go Women's Healthy Heart Month; Bright Beginnings' WIC Club, Health Services Advisory Council, and Asthma Club; Eat Right, Live Well Project; School Breakfast Week; and National Nutrition Month and Child Safety Month. Attend all required individual and team supervision sessions/meetings. Participate in all required professional development opportunities Maintain confidentiality of information at all times. Other duties as assigned. Qualifications: 1. Mission and culture alignment; 2. Baccalaureate degree preferred in health administration, community health, or nutrition services. An associate degree may be substituted with a minimum of 2-3 years of experience in medical office, health administration, and/or community health experience and/or training. 3. Excellent organizational, time management, and communication skills; 4. Ability to work independently; 5. Bilingual in Spanish or Amharic (speaking and writing) preferred but not required; 6. Ability to be prompt to all home visits and demonstrate deference for families; 7. Must have the ability to maintain a cooperative, diplomatic working relationship with co-workers, supervisors, families, and the community; 8. Must demonstrate flexibility in work settings, maturity of judgment, and ability to work collegially; 9. Must maintain current training and professional development credits current; 10. Strong computer skills with expertise in Windows-based programs, such as the Microsoft Office Suite; 11. Must have DC local and Federal criminal record clearance, Child Protective Register check status, and substance abuse testing; and 12. Documentation of Tuberculin-free condition and health screening on an annual basis. Physical Demands: Be able to lift 25-50 lbs. Be able to walk, squat/kneel, sit on the floor, see, hear, and speak. Be able to raise objects from a lower to a higher location or move objects horizontally from one location to another. Be able to sit for extended periods in front of a computer. Benefits: 401(k) Dental Insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Medical Specialty: Pediatrics Schedule: 8-hour shift Monday to Friday Education: Associate (Preferred)
    $35k-65k yearly est. 23d ago
  • Social Service Coordinator

    Seabury Resources for Aging 3.8company rating

    Service coordinator job in Washington, DC

    Organization Seabury Resources for Aging is a private, not-for-profit corporation registered in the District of Columbia that provides various services to enhance the quality of life for older adults. Seabury's mission is to provide personalized, affordable services and housing options to help older adults in the greater Washington, DC, area live with independence and dignity. Seabury strives to continue to be the trusted community leader in aging services. Overview of the Role The Social Services Coordinator provides Information and Referral, Individual Socialization, and Counseling Services to residents aged 60 and above living in Wards 5 and 6 of the District of Columbia. The goal is to provide older adults and their family caregivers with supportive counseling and information on resources to help maintain and improve the older adults' quality of life. Services will be provided via phone, video chat, webinar, and in person at Ward 5 and 6 dining sites, Home First Residences and the lead agency office. This can be done through home visits for homebound seniors who are unable to meet virtually or speak on the phone. This is a community and office-based position with travel to Ward 5 and 6 dining sites, Home First Residences as well as an occasional home visits. Major Responsibilities/Activities Provide information on resources available in the community, including information relating to assistive technology. Facilitate referrals to senior services programs, including case management and adult protective services through the Department of Aging and Community Living (DACL). Provide support, resources, and guidance to older adults. Visit community dining sites within Ward 5 and 6 at least twice weekly to provide outreach and informational sessions on community resources. Offer telephone reassurance and meet with seniors at Ward 5 and 6 dining sites to reduce isolation and foster increased socialization. Justification should be submitted bi-weekly to the Finance and Data Administration Manager, and the associated notes should be entered into Cstars weekly. The monthly goals include Counseling, Outreach, Information, Referral, and Assistance, as well as Individual Socialization service units. Attend community events as requested by the Director. Establish in-office hours for appointments and walk-in visits one day a week. Works with the Home First Program Administrator to provide social service support to Home First Residents. On-site at Home First Residences once a week to provide support to residence and Home First administrative staff. Crisis, Intervention, Resolution, and/or Prevention Home Visits to meet with the resident, assess needs, monitor, and coordinate services. Assistance with the identification of, or transition into, a new living arrangement, assisted living community, or healthcare facility. Refer and work with the DACL case management team to provide services as needed. Assistance with application for benefits. Assist with one on-call weekend a month. Attend monthly house meetings and provide input for advisory council meetings. Attend new resident interview and assist with admission process. Key Qualifications Professional with at least two years of experience in the social services arena working with the aging population. Must possess appropriate training, education, or licensure in Social Work, Counseling, or a related field. A skilled interviewer who can ask questions and effectively use interview skills to elicit needed information from clients. Must be a skillful listener who understands the meaning of the client's statements. Ability to engage older adults in conversation and provide emotional support/counseling. Good attention to detail, documentation skills, and use of technology to enter service data. Knowledgeable of the Older Americans Act of 1965 and local resources. Must have access to an automobile five days a week for field visits. Mental health experience is a plus. Equipment Used: PC/laptop, computer printer, office copier, camera, telephone, facsimile machine, shredder, and typical office equipment. telephone, facsimile machine, shredder, and typical office equipment. Compensation: $40.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Seabury Resources for Aging provides personalized, affordable services and housing options to help older adults in the greater Washington, D.C. area live with independence and dignity. The nonprofit will be celebrating its 100th anniversary as a leader and trusted source for services regionally to keep older adults safe, secure, and connected. Learn more and stay in touch with Seabury: https://linktr.ee/seaburyresources
    $40 hourly Auto-Apply 60d+ ago
  • Undergraduate Academic Affairs Coordinator

    George Mason University 4.0company rating

    Service coordinator job in Fairfax, VA

    Department: Col of Engineering and Computing Classification: Administrative Faculty Job Category: Administrative or Professional Faculty Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Department: The College of Engineering and Computing (CEC) Office of Undergraduate Studies provides proactive CEC-wide leadership, supervision, guidance, and accountability for CEC undergraduate studies. The Office works as a bridge for undergraduate studies between CEC department-level responsibilities and university-level responsibilities with regard to academic policy, student recruitment and admissions, academic advising, oversight and conflict resolution, and program development and management. About the Position: Reporting to the Associate Dean for Undergraduate Programs, the Undergraduate Academic Affairs Coordinator uses independent judgment and decision making to provide administrative, managerial, and technical support across the breadth of CEC undergraduate academic affairs. Responsibilities: Manages Academic Affairs for CEC Undergraduates * Interprets, creates, and researches university and college rules, regulations, policies, and procedures as needed to appropriately deal with student situations; * Advises Chairs, Program Directors, Advisors, and students on academic policy issues; * Makes decisions on academic policy appeals submitted to the Office of Undergraduate Studies; * Obtains, manages and critically reviews student data as it related to exceptions to policies and academic progress; * Devises systems to track identified student populations for assessment, interventions, and accreditation Manages student academic terminations; * Advises CEC faculty on the academic policies relevant to development and implementation of multidisciplinary programs; * Participates/interacts with other academic unit peers and central administrative offices including, but not limited to, the Registrar and Student Accounts; and * Supervises office staff and students, as needed. Retention * In collaboration with the Associate Dean, Director of Advising, and CEC Departments, implements and oversees retention strategies and processes to improve current student retention and graduation; * Designs, implements and manages meaningful data to proactively advise students and departments about their student populations, particularly focused on common barriers to students' academic progress; * Monitors and encourages students who receive an academic warning; and * Provide avenues of support. Actively cultivates community and positively contribute to an environment of undergraduate student support. Catalog/Curriculum * Manages the catalog process for all undergraduate-level curriculum changes, departmental and main catalog pages, and faculty lists; * Assists departmental representatives with the curriculum submission process. Reviews and updates narrative portions of the Catalog; and * Summarizes changes for announcement at Undergraduate Council. Other Duties * Supports recruiting, orientation, and advising efforts within the Office of Undergraduate Studies as needed; * Administrative: * Approves undergraduate academic forms; * Meets with students whose issues or problems cannot be resolved at the departmental or program level; * Provides students with guidance/referral, as appropriate. Provides program information and contributes to presentations at Orientation. Participates in the cultivation and dissemination of information via the Undergraduate Student Newsletter; and * Assists, as needed, with calendar management, facilities management, and budget. Required Qualifications: * Master's degree or equivalent combination of education and experience; * Relevant experience (generally a minimum of five years) in a higher education student services setting with evidence of increasing responsibility; * Knowledge of federal student data privacy laws; * Knowledge of catalog processes, academic governance, and curricular changes; * Knowledge of strategies that support student progress and graduation; * Ability to communication clearly with students, staff, and administrators; * Ability to make sound, policy-aligned judgments; * Ability to organize and oversee projects and processes across departments; * Ability to use data systems and dashboards effectively to interpret complex data, identify actionable trends, and generate reports; * Ability to interpret and operationalize academic regulations; * Ability to manage multiple responsibilities, prioritize effectively, and develop internal procedures; * Ability to develop collaborative partnerships with faculty and staff; * Ability to supervise and mentor staff and student workers; * Ability to handle data and personal issues with discretion and to maintain integrity in all communications and decisions; * Skill in demonstrating flexibility when handling change or unexpected issues; * Excellent computer skills. Required proficiency in Microsoft Office Suite; and * Ability to learn new software. Preferred Qualifications: * Master's degree in higher education administration or a closely related field; * Overall evidence of increasing responsibilities over their work history; * Outstanding judgment and personal integrity; * Ability to analyze and synthesize relevant policies and procedures and apply them accordingly; * Ability to prioritize workload and develop internal procedures. Must be able to collect and analyze data and generate reports; * Ability to independently interpret policies and procedures within delegated authority. Must demonstrate familiarity with FERPA and VA State Laws; * Excellent interpersonal, verbal, and written communication skills; * Excellent teamwork and supervisory skills; and * Excellent computer skills. Required proficiency in Microsoft Office Suite. Preferred experience with Banner, Microstrategy, CourseLeaf, and Salesforce. Aptitude to learn new software. Instructions to Applicants: For full consideration, applicants must apply for Undergraduate Academic Affairs Coordinator at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent, CV, and Transcript (Optional) for review. Posting Open Date: November 18, 2025 For Full Consideration, Apply by: December 8, 2025 Open Until Filled: Yes Mason Engineering: A Force for Innovation in the Heart of Northern Virginia's Technology Corridor! About the College: The College of Engineering and Computing (CEC) at George Mason University is a fast-growing force for innovation in research and education. Ranked nationally in the top 100 in both undergraduate and graduate education, the CEC will have more than 11,000 students in fall 2025. The college has 34 undergraduate, master's and doctoral degree programs, including several first-in-the-nation offerings. Of its 326 instructional faculty, 100 are tenured, 64 are tenure-track, 100 are term faculty, and 62 are research faculty. As part of a nationally ranked research university, CEC research teams expended $83.7 million in sponsored research awards in the past year and had projects with over $66.8 million in awards. The college stands out for its leading research in areas such as artificial intelligence, data analytics engineering, cybersecurity engineering, biomedical imaging and devices, healthcare, autonomous systems, 5G/Next G communications, systems architectures, computational biomedicine, advanced materials and manufacturing, sustainable infrastructure, and more. The college encourages and supports multidisciplinary research and provides ample opportunity for faculty to work with other disciplines. About the University and the Region: George Mason University is the largest and most diverse public research university in Virginia, with an enrollment of more than 40,000 students studying in over 200-degree programs. Mason is an innovative, entrepreneurial institution with national distinction in a range of academic fields. It was classified as an R1 research institution in 2016 by the Carnegie Classifications of Institutes of Higher Education. The university has campuses in Fairfax, Arlington, and Prince William County. Its proximity to Washington, D.C. provides unmatched geographical access to federal agencies and national laboratories. Northern Virginia is also home to one of the largest concentrations of high-tech firms in the nation, providing excellent opportunities for interaction with industry. The region is consistently rated as being among the best places to live in the country and has an outstanding local public school system. About the Future: In conjunction with Amazon's decision to establish a second headquarters in Northern Virginia, the Commonwealth of Virginia announced a multi-year plan to invest in the growth of degree programs in computing. As a result, Mason has committed to accelerating its plans to grow its capacity in computing and high-tech fields. Among the university's exciting initiatives are the launch of the Institute for Digital Innovation-a university think tank and incubator to serve the digital economy-and the expansion of Mason Square home to its Arlington facilities. In 2025, Fuse, a new 355,000 square foot building will open to students, faculty, and research teams. This net-zero facility will house the Institute for Digital Innovation, state-of-the-art classrooms, labs, and collaborative spaces. It will also include retail space, and leasing opportunities for local businesses. These initiatives reflect hundreds of millions of dollars in new investment by Mason that will rapidly elevate the university's already leading national position in computing and related areas.
    $51k-72k yearly est. 60d+ ago
  • College Admissions Advisor Fluent in Hindi

    Class 101 Ashburn Va

    Service coordinator job in Ashburn, VA

    Benefits: Flexible schedule Opportunity for advancement Training & development Tuition assistance Wellness resources Position Overview:Class 101 Ashburn is seeking a fluent Hindi-speaking College Admissions Adviser to join our team on a contract basis. In this role, you will work closely with Hindi-speaking students and families, many of whom are first-generation applicants, to guide them through the college application process. This includes support in test prep, application completion, essay writing, and scholarship search. Candidates should be native Hindi speakers, fluent in English, and familiar with the U.S. college admissions process. Key Responsibilities:· Individualized College Planning: Provide one-on-one counseling and guidance to high school students, in Hindi and/or English, throughout the college application process, including building a balanced college list, navigating deadlines, and understanding admission requirements.· College Application Support: Assist students with college application completion, including application essays, personal statements, and supplementary materials, in both English and Hindi as needed or allowed.· Test Preparation Guidance: Provide advice on test prep strategies for SAT, ACT, and other standardized tests; connect students with appropriate resources for improving scores.· Process Expertise: Assist families in understanding the nuances of the U.S. college admissions process, particularly for first-generation and/or students where English may not be the first language · College Fit: Help students assess academic, social, and financial fit at potential colleges, ensuring their goals align with the institutions they apply to.· Scholarship & Financial Aid Counseling: Guide students and families through the scholarship search and financial aid application process, including FAFSA completion and merit-based aid opportunities.· College Fit: Help students assess academic, social, and financial fit at potential colleges, ensuring their goals align with the institutions they apply to.· Workshop Facilitation: Lead workshops in Hindi and/or English for students and parents on various topics related to college admissions, essay writing, financial aid, and more.· Relationship Management: Build relationships with students, parents, and high school staff, as well as liaise and form partnerships with colleges and universities nationwide.· Maintain Student Records: Keep detailed, accurate records of each student's progress, including test prep scores, application status, deadlines, and any communications with the student and family.· Track Application Deadlines: Monitor and track key college application deadlines for multiple students, ensuring each student submits applications, essays, and supplemental materials on time.· Coordinate Communication: Serve as the primary point of contact between the student, family, school counselors, and colleges, ensuring timely updates and smooth communication throughout the application process.· Utilize College Admissions Platforms: Familiarize yourself with and utilize various college application platforms (such as Common App, Coalition, Schoolinks) to help students manage and submit their applications efficiently.· Research and Stay Updated: Continuously research and stay updated on changes in the college admissions landscape, including test policies, application procedures, and scholarship opportunities for first-generation students.· Prepare and Submit Reports: Prepare and submit progress reports to students and families, outlining where they stand in the application process, upcoming deadlines, and next steps.· Handle Administrative Tasks: Manage administrative tasks such as scheduling student meetings, organizing workshops, sending reminders, and ensuring all documents are submitted correctly and on time.· Provide Feedback and Revisions: Review and provide detailed feedback on essays, resumes, and supplemental materials. Ensure that all documents meet college standards before submission.· Track Test Preparation Progress: Monitor students' progress in test preparation (SAT/ACT), ensuring they are following the recommended study plans and improving over time.· Coordinate with Other Team Members: Collaborate with other advisers and administrative staff to ensure a streamlined experience for each family, sharing insights and strategies to best support each student. New Customer Liaison: Assist with increasing client base through delivery of sales presentations to potential students and families. Meeting and maintaining monthly and quarterly goals. Qualifications:· Fluent in Hindi and English. Native, educated speaker is preferred. Must be able to communicate verbally, electronically, and able to read and write at an academic level in each language · Bachelor's degree required, master's degree in counseling, education, or related field preferred.· Strong knowledge of the college admissions landscape, formal or otherwise, including application processes, test preparation, financial aid, and scholarship opportunities.· Excellent communication skills, with the ability to work effectively with students, parents, and school administrators in either language.· Familiarity with International Baccalaureate (IB), Advanced Placement (AP), and other advanced academic programs is a plus.· Experience working with diverse student populations, including first-generation applicants and neurodivergent students.· Ability to work flexible hours, including evenings and weekends, to meet the needs of students and families.· Experience in college admissions counseling, academic advising, or working in a college admissions office is ideal, though not required. Compensation:This is a contract position with competitive pay based on experience. The adviser will work on an hourly basis, with flexible hours that suit both the students and the adviser. To Apply:Interested candidates should submit a resume and a brief cover letter outlining their experience and approach to college admissions advising to ********************. About Class 101 Ashburn:At Class 101 - Ashburn, Va, we empower students and families with expert college planning guidance that simplifies the complex college admissions process. From test prep to essay coaching and financial aid counseling, we are dedicated to helping students achieve their college goals while reducing stress for families. Even if you don't meet all the requirements, we invite you to still apply. We believe that many things can be taught and learned, but honesty, integrity, compassion and empathy cannot. Much like the College Application Process, we take a holistic approach to who bring on our team. Class 101 Ashburn is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment for all employees, applicants, customers and visitors. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or disability. We celebrate diversity and are dedicated to fostering an inclusive team where everyone can thrive. Compensation: $45.00 per hour Our mission is to provide families with expert guidance on the college search, admissions, and financial aid process. The end result? Students get into a great college at a price that families can afford. But it's not just about getting into college-it's about helping students find their future. Our one-on-one approach and comprehensive roadmap from 9th-to-12th grade makes the path to higher education more enjoyable for families. Learn more about Class 101 by visiting our company website. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Class 101 Corporate.
    $45 hourly Auto-Apply 60d+ ago
  • Visitor Services Coordinator

    Us Government Other Agencies and Independent Organizations 4.2company rating

    Service coordinator job in Washington, DC

    Apply Visitor Services Coordinator Smithsonian Institution Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the National Museum of the American Indian (NMAI), Museum Learning and Programs (MLP). The NMAI is committed to advancing knowledge and understanding of the Native cultures of the Western Hemisphere, past, present and future, through partnership with Native people and others. More than one selection may be made from this announcement. Summary The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the National Museum of the American Indian (NMAI), Museum Learning and Programs (MLP). The NMAI is committed to advancing knowledge and understanding of the Native cultures of the Western Hemisphere, past, present and future, through partnership with Native people and others. More than one selection may be made from this announcement. Overview Help Accepting applications Open & closing dates 01/20/2026 to 02/03/2026 Salary $57,736 to - $91,815 per year Pay scale & grade GS 07 - 09 Location Washington, DC FEW vacancies Remote job No Telework eligible No Relocation expenses reimbursed No Appointment type Permanent - Federal Work schedule Full-time - Full-Time, Permanent Service Competitive Promotion potential 09 Job family (Series) * 1001 General Arts And Information Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process * Credentialing * Suitability/Fitness Announcement number 26R-BY-313422-MPA-NMAI Control number 854846500 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Land and base management Current or former employees of a base management agency. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Individuals with disabilities Individuals who are eligible under Schedule A. Family of overseas employees Family members of a federal employee or uniformed service member who is or was, working overseas. Peace Corps & AmeriCorps Vista Individuals who have served at least 2 years with the Peace Corps or 1 year with AmeriCorps VISTA. Special authorities Individuals eligible under a special authority not listed in another hiring path. Clarification from the agency This Merit Promotion position is open to Current Federal Employees and Former Federal Employees with permanent status or reinstatement eligibility. Individuals who are eligible for a special appointing authority may also apply such as Individuals with Disabilities (Schedule A), former Peace Corps, AmeriCorps, and Vista volunteers; certain Military Spouses, or individuals eligible under various programs for Veterans (VRA, VEOA, 30% disabled). Help This job is also open in another announcement to: The public Duties Help The Visitor Services Coordinator is responsible for the oversight of the Visitor Services Department (VSD) by leading visitor services support staff who welcome and assist visitors and guests for the best possible museum experience. In this position, you will: GS-07 * Assist the Supervisor in all Visitor Services programs and activities, including customer service; wayfinding; indoor and outdoor queuing and line management; safety; security; volunteer management and scheduling; group/VIP visits. Assist with support and accessibility services; creation and dissemination of maps, guides and information concerning the public areas of the museum, facilities use, exhibitions, collections, and objects; and engagement and interpretation of difficult and challenging content for visitors and guests. * Train or arrange for training in team building and working in teams to accomplish work. Monitor and report on the status and progress of training. Serve as coach and facilitator in coordinating team initiatives and consensus building in trainings. * Participate in management of the Visitor Services volunteer program at NMAI and provide leadership over a large volunteer population. In conjunction with supervisor, interview and onboard prospective volunteers. Follow up to ensure volunteers are oriented and trained, in collaboration with NMAI Supervisory Visitor Services Coordinator and Office of Visitor Services (OVS) policies & procedures. * Support the Guest Services Department and all implementation policies & protocols to include utilized software programs: Customer Relationship Management (CRM) systems or similar systems; Proficiency in NMAI CRM, VSYs, SenSource, Dexibit; and ticketing system data as appropriate, train others as appropriate. GS-09 * Provide day-to-day leadership and oversight of the Visitor Services programs and activities, including customer service; wayfinding; indoor and outdoor queuing and line management; safety; security; volunteer management and scheduling; group/VIP visits; assist with support and accessibility services; creation and dissemination of maps, guides, and information concerning the public areas of the museum, facilities use, exhibitions, collections, and objects; and engagement and interpretation of difficult and challenging content for visitors and guests. * Ensure that the SI and Museum's strategic plans, mission and vision are communicated and are a part of the team's strategies, goals, objectives and work plans. * Communicate to the team assignments, projects, and problems to be solved, including deadlines and times frames for completion. * Together with the supervisor, provide volunteer program management, leadership, and development of the Visitor Services volunteer program at NMAI and provide leadership for managing a large volunteer population. Interview and onboard prospective volunteers. Follow up to ensure volunteers are oriented and trained in collaboration with NMAI Volunteer Manager and Office of Visitor Services (OVS) policies & procedures. * Work with the Supervisor to oversee Visitor and Guest Services funding, expenditures, and participates in purchasing for the program that can include invoicing, program reports, and budget preparation, development, justifications, and monitoring. Works with staff to ensure visitor materials, equipment, and office supplies are monitored and sufficient for program implementation. Requirements Help Conditions of employment * Pass Pre-employment Background Investigation * May need to complete a Probationary Period * Maintain a Bank Account for Direct Deposit/Electronic Transfer * Males born after 12/31/59 must be registered with Selective Service. Conditions of Employment Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information. For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website. Qualifications Grade-07 Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-05 level in the Federal Service. For this position, specialized experience is defined as working in a visitor services department for a museum or similar cultural institution; giving public presentations or demonstrations to small visitor groups; and working with museum or cultural institution volunteers. Or Education: One full year of graduate level education related to the position or Superior Academic Achievement may be substituted to meet the specialized experience requirement. Or a Combination: Education and experience may be combined to meet the basic qualification. Grade- 09 Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-7 level in the Federal Service or comparable pay band system. For this position Specialized experience is defined as working in a visitor services department for a museum or similar cultural institution; giving public presentations or demonstrations to large visitor groups; and providing general direction to museum or cultural institution volunteers. Or Education: Master's or equivalent graduate degree OR 2 full years of progressively higher-level graduate education leading to such a degree OR LL. B or J.D., if related OR Equivalent combinations of education and experience. For a full explanation of this option please see the Qualification Standards. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. Or a Combination: Education and experience may be combined to meet the basic qualifications. For a full explanation of this option please see the Qualification Standards. Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement. Additional information * This position is included in the bargaining unit. Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help The Federal Government offers a comprehensive benefits package. Please see Benefits at ******************************* for a complete description. Flexible Spending Accounts - ************************ Health Insurance - ****************************************** Leave - ************************************** Life Insurance - **************************************** Long Term Care Insurance - ********************** Retirement Program - **************************************** How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria: * Knowledge of museums program missions, regulations, and policies to oversee and manage Visitor Services staff, volunteers, contractors, and interns for the execution of Visitors Services programs in greeting visitors and presenting information, orientation, exhibitions, interactives, and immersion experiences. * Knowledge of and skill in administrative concepts, theories, principles, methods, and techniques to manage operational and staffing requirements for Visitor Services activities; to assist with guest services and administration; to lead operations; to organize, guide, direct, administer, and motivate staff; and to ensure compliance with policies, procedures, goals, and objectives. * Knowledge of evaluation methods and techniques and ability to lead, manage, and evaluate a volunteer program; to coordinate its development with needs of NMAI, other Museums, and institutional offices; to advise and assist volunteers to improve or enhance their performance of duty; and to guide the daily program operations as the team lead. * Knowledge of basic procurement and budgeting procedures to participate in program purchases and budget preparation, development, justification, and monitoring * Skill in the use of Sensourse and Dexibit, visitor experience database(s) to obtain information needed to respond to inquiries and monitor and track visitor data. * Ability to lead and manage others; to guide the daily program operations as the team lead; to coordinate its development with needs of NMAI, other Museums, and institutional offices, and to advise and assist volunteers to improve or enhance their performance of duty. BASIS OF RATING: Once the announcement closes, your application will be automatically evaluated and rated by the system and a Human Resources Specialist. To determine if you are qualified for this job, a review of your application and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. If, after the Human Resources Specialist reviews your resume and/or supporting documentation, a determination is made that the score you have received is not a true reflection of your qualifications and/or experience, your score can and will be adjusted to more accurately reflect the information you provided that support your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed. You may preview questions for this vacancy. Benefits Help The Federal Government offers a comprehensive benefits package. Please see Benefits at ******************************* for a complete description. Flexible Spending Accounts - ************************ Health Insurance - ****************************************** Leave - ************************************** Life Insurance - **************************************** Long Term Care Insurance - ********************** Retirement Program - **************************************** Required documents Required Documents Help Veterans Employment Opportunities Act (VEOA): If you are applying for a VEOA appointment, you must be a veteran and must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service. ("Active Service" under this law means active duty in a uniformed service and includes full-time training duty, annual training duty, full-time National Guard duty, and attendance, while in the active service, at a school designated as a service school by law or by the Secretary concerned.) A veteran who is released under honorable conditions shortly before completing a 3-year tour is also eligible. Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority: * Primary Appointing Authorities for Career and Career-Conditional Appointments * Hiring Authorities for Veterans * People with Disabilities Important Note: Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed. Your application package should include the following documents: * Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position. For assistance with creating a resume, please click here. * Current and former employees MUST submit a copy of their Standard Form (SF)-50, "Notice of Personnel Action," that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50's on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position. * Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment. * Proof of U.S. accreditation for foreign study, if applicable. * Proof of Veteran's Preference - DD214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA * Proof of severe disability if you are requesting special placement consideration. * Proof of eligibility for a military spouse appointment, such as a permanent change station military order. * Proof of eligibility for any other special appointing authority not specifically mentioned here. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Click on the "Apply Online" button on the upper right side of the page. Please Note: * You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you). * You may submit required documents by uploading them online during the application process; OR You may manually fax required documents. Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package. * The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time. * If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below. Agency contact information Baaba Yanney Phone ************ TDD ************ Email ************** Address SMITHSONIAN Office of Human Resources POB 37012, 600 Maryland Avenue, MRC 517 Suite 5060 Washington, Maryland 20013-7012 United States Next steps At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into *************** and selecting the tab "My USAJOBS;" e-mailing *******************; or by contacting the Office of Human Resources Representative listed. Additional Information: * Tips on applying for Smithsonian jobs are available at ************************* * The Smithsonian does not pay relocation expenses. * The Smithsonian Institution is an equal opportunity employer. Additional information can be found on our website at (****************** Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Veterans Employment Opportunities Act (VEOA): If you are applying for a VEOA appointment, you must be a veteran and must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service. ("Active Service" under this law means active duty in a uniformed service and includes full-time training duty, annual training duty, full-time National Guard duty, and attendance, while in the active service, at a school designated as a service school by law or by the Secretary concerned.) A veteran who is released under honorable conditions shortly before completing a 3-year tour is also eligible. Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority: * Primary Appointing Authorities for Career and Career-Conditional Appointments * Hiring Authorities for Veterans * People with Disabilities Important Note: Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed. Your application package should include the following documents: * Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position. For assistance with creating a resume, please click here. * Current and former employees MUST submit a copy of their Standard Form (SF)-50, "Notice of Personnel Action," that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50's on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position. * Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment. * Proof of U.S. accreditation for foreign study, if applicable. * Proof of Veteran's Preference - DD214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA * Proof of severe disability if you are requesting special placement consideration. * Proof of eligibility for a military spouse appointment, such as a permanent change station military order. * Proof of eligibility for any other special appointing authority not specifically mentioned here. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $57.7k-91.8k yearly Easy Apply 8d ago
  • Community Housing Coordinator

    Vesta 4.8company rating

    Service coordinator job in Severn, MD

    Are you ready to be part of an organization dedicated to providing comprehensive behavioral healthcare and support to those in need? Vesta, Inc. is a financially stable, not-for-profit mental health company in Maryland. We're currently seeking a passionate Community Housing Coordinator to join our team at our location in Severn, MD. In this role, you'll play a pivotal part in ensuring the highest standards of care and support for individuals residing in our residential group homes. Position Details: Full-Time: Monday to Friday, with flexibility for evenings and weekends. Location: Severn, MD Preferred Candidate Qualifications: Bachelor's degree in Health and Human Services Field or equivalent experience Valid driver's license, clear driving record, and reliable transportation 3 years of supervisory experience preferred Ability to pass background check and drug screening Key Responsibilities: Supervise and support Community Housing staff to ensure client needs and organizational requirements are met Maintain standards of cleanliness, safety, and comfort in residential properties Ensure staff compliance with documentation, training, and medication monitoring Develop activities and groups to support clients' treatment and rehabilitation plans Participate in the hiring process and provide coaching and training to staff Join us in our mission to cultivate an environment of integrity, respect, and cultural awareness, where individuals can thrive and receive the support they deserve. Apply now to become part of our dedicated team at Vesta, Inc.! Compensation and Benefits: Pay Range: $64,493 - $70,582 per year, paid bi-weekly. Salary calculated based on education and experience. Other Compensation: Employees are eligible for bonuses (variable, depending on company and individual performance). PTO: New employees can accrue up to 96 hours of PTO in the first year (pro-rated based on start date). Employees can accrue up to 40 hours of sick leave per calendar year (pro-rated based on start date). Holidays: 8 paid holidays per year Retirement: 403(b) plan participation available at hire. Employer matching after 1000 hours of service. Discretionary employer contributions are given at least once a year. Health Benefits: Full-time salaried employees are eligible for benefits beginning the first day of the month after hire. Medical, Dental, and Vision (single and family), flex-spending accounts (FSA and Dependent Care). Company-Paid Benefits: Long-Term Disability and Basic Life/AD&D, Employee Assistance Program (EAP). Other Voluntary Benefits: Short-Term Disability Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
    $64.5k-70.6k yearly 43d ago
  • Student Services Coordinator

    AACN 4.3company rating

    Service coordinator job in Washington, DC

    The American Association of Colleges of Nursing (AACN) is the national voice for academic nursing. AACN works to establish quality standards for nursing education; assists schools in implementing those standards; influences the nursing profession to improve health care; and promotes public support for professional nursing education, research, and practice. Position Summary Provides high-level general and administrative support for a variety of association activities including the Graduate Nursing Student Academy (GNSA) and other Student Initiatives. Primary Duties and Responsibilities Responsible for supporting administrative functions for the Graduate Nursing Student Academy (GNSA). Supports GNSA Leadership Council meetings and conference calls by producing member reports, taking and distributing notes, and providing support as needed. Enables the recruitment of new Leadership Council members through promotion of applications and review of submissions. Assists with GNSA webinars including marketing efforts, registration management, development of webinar evaluation reports, and sending follow-up communication to speakers and participants. Manages the GNSA Liaison program which includes: Tracking current Liaisons through graduation and maintaining accurate data on the group Onboarding new Liaisons which includes selection, notification, and data management Offboarding outgoing Liaisons which includes identifying a Liaison replacement and collecting feedback information Developing strategies to engage GNSA members in the GNSA Liaison group Soliciting, editing, and publishing content from the Liaison community, including the Liaison Pulse and Liaison Leadership Interviews Executing networking opportunities for Liaisons, including promotion of events, running the meetings, and providing administrative follow-up Planning and managing bi-annual town hall calls which includes developing an agenda, managing the registration process, and creating and distributing meeting minutes Drafting and distributing a monthly newsletter to the Liaisons Maintains and evaluates GNSA social media marketing including drafting posts across all platforms, engaging the GNSA audience, and evaluating success metrics. Responds to questions from GNSA constituents and other deans and faculty related to all association student initiatives. Drafts and sends marketing communications related to student initiatives, leadership opportunities, and award announcements. Provides general support for the association providing back-up to other administrative staff as requested, specifically with questions related to AMS customer service. Other duties as assigned.
    $43k-60k yearly est. 60d+ ago
  • Case Management Coordinator, (CHW Certified)

    University of Maryland Medical System 4.3company rating

    Service coordinator job in Linthicum, MD

    The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. Utilize various reports and data bases to assign cases to members of the care team. Assist with health screenings and assessments and supports patient education related to social and health needs. Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. Identify members who could benefit from case management and make appropriate referrals to the CM Program. Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). Provide education regarding scheduling routine wellness and screening appointments. Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. Document the patient medical record and/or care management application. Maintain HIPAA standards and ensure confidentiality of protected health information. Perform other duties as assigned. Qualifications Education and Experience High School Diploma. Associate degree in a healthcare related field preferred. Minimum two (2) years' experience in care management, coaching or community health work. Minimum two (2) years' experience working in a client service environment. Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities Working knowledge of basic medical terminology and concepts used in care management. Working knowledge of population, demographics, assets, and needs. Working knowledge of chronic health conditions and associated self-care. Working knowledge of social determinants of health disparities. Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). Ability to educate members regarding community resources. Ability to think critically and follow a plan of care. Advanced customer service skills. Proficient documentation skills to maintain client records. Ability to analyze, compare, contrast, and validate work with keen attention to detail. Effective interviewing, listening, and coaching skills. Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. Effective analytical, critical thinking, planning, organizational, and problem-solving skills. Ability to communicate effectively in person, by phone, and by email. Ability to work independently and as part of a team. Advanced verbal, written and interpersonal communication skills. Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $23.7-$33.19 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide
    $23.7-33.2 hourly 51d ago
  • College Admissions Adviser

    Class 101 Ashburn Va

    Service coordinator job in Ashburn, VA

    Benefits: Flexible schedule Opportunity for advancement Training & development Tuition assistance Position Overview:Class 101 Ashburn, a leading provider of college planning services, is seeking an experienced College Admissions Adviser to join our team on a contract basis. The ideal candidate will be passionate about helping students achieve their college goals and possess a deep understanding of the college admissions process. You will work closely with high school students and their families to guide them through college applications, test prep, essay writing, and scholarship search. Key Responsibilities:· Individualized College Planning: Provide one-on-one counseling and guidance to high school students throughout the college application process, including building a balanced college list, navigating deadlines, and understanding admission requirements.· College Application Support: Assist students with college application completion, including application essays, personal statements, and supplementary materials.· Test Preparation Guidance: Provide advice on test prep strategies for SAT, ACT, and other standardized tests; connect students with appropriate resources for improving scores.· Scholarship & Financial Aid Counseling: Guide students and families through the scholarship search and financial aid application process, including FAFSA completion and merit-based aid opportunities.· College Fit: Help students assess academic, social, and financial fit at potential colleges, ensuring their goals align with the institutions they apply to.· Workshop Facilitation: Lead workshops for students and parents on various topics related to college admissions, essay writing, financial aid, and more.· Relationship Management: Build relationships with students, parents, and high school staff, as well as liaise and form partnerships with colleges and universities nationwide.· Maintain Student Records: Keep detailed, accurate records of each student's progress, including test prep scores, application status, deadlines, and any communications with the student and family.· Track Application Deadlines: Monitor and track key college application deadlines for multiple students, ensuring each student submits applications, essays, and supplemental materials on time.· Coordinate Communication: Serve as the primary point of contact between the student, family, school counselors, and colleges, ensuring timely updates and smooth communication throughout the application process.· Utilize College Admissions Platforms: Familiarize yourself with and utilize various college application platforms (such as Common App, Coalition, Schoolinks) to help students manage and submit their applications efficiently.· Research and Stay Updated: Continuously research and stay updated on changes in the college admissions landscape, including test policies, application procedures, and scholarship opportunities for first-generation students.· Prepare and Submit Reports: Prepare and submit progress reports to students and families, outlining where they stand in the application process, upcoming deadlines, and next steps.· Handle Administrative Tasks: Manage administrative tasks such as scheduling student meetings, organizing workshops, sending reminders, and ensuring all documents are submitted correctly and on time.· Provide Feedback and Revisions: Review and provide detailed feedback on essays, resumes, and supplemental materials. Ensure that all documents meet college standards before submission.· Track Test Preparation Progress: Monitor students' progress in test preparation (SAT/ACT), ensuring they are following the recommended study plans and improving over time.· Coordinate with Other Team Members: Collaborate with other advisers and administrative staff to ensure a streamlined experience for each family, sharing insights and strategies to best support each student. New Customer Liaison: Assist with increasing client base through delivery of sales presentations to potential students and families. Meeting and maintaining monthly and quarterly goals. Qualifications: · Bachelor's degree required; Master's degree in counseling, education, or related field preferred.· 3+ years of experience in college admissions counseling, academic advising, or working in a college admissions office.· Strong knowledge of the college admissions landscape, including application processes, test preparation, and scholarship opportunities.· Excellent communication skills, with the ability to work effectively with students, parents, and school administrators.· Familiarity with International Baccalaureate (IB), Advanced Placement (AP), and other advanced academic programs is a plus.· Experience working with diverse student populations, including first-generation and neurodivergent students.· Ability to work flexible hours, including evenings and weekends, to meet the needs of students and families.· Experience in college admissions counseling, academic advising, or working in a college admissions office is ideal, though not required. Compensation:This is a contract position with competitive pay based on experience. The adviser will work on an hourly basis, with flexible hours that suit both the students and the adviser. To Apply:Interested candidates should submit a resume and a brief cover letter outlining their experience and approach to college admissions advising to ********************. About Class 101 Ashburn:At Class 101 - Ashburn, Va, we empower students and families with expert college planning guidance that simplifies the complex college admissions process. From test prep to essay coaching and financial aid counseling, we are dedicated to helping students achieve their college goals while reducing stress for families. Even if you don't meet all the requirements, we invite you to still apply. We believe that many things can be taught and learned, but honesty, integrity, compassion and empathy cannot. Much like the College Application Process, we take a holistic approach to who bring on our team. Class 101 Ashburn is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment for all employees, applicants, customers and visitors. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or disability. We celebrate diversity and are dedicated to fostering an inclusive team where everyone can thrive. Compensation: $45.00 per hour Our mission is to provide families with expert guidance on the college search, admissions, and financial aid process. The end result? Students get into a great college at a price that families can afford. But it's not just about getting into college-it's about helping students find their future. Our one-on-one approach and comprehensive roadmap from 9th-to-12th grade makes the path to higher education more enjoyable for families. Learn more about Class 101 by visiting our company website. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Class 101 Corporate.
    $45 hourly Auto-Apply 60d+ ago
  • Case Management Coordinator, (CHW Certified)

    University of Maryland Medical System 4.3company rating

    Service coordinator job in Linthicum, MD

    The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. Utilize various reports and data bases to assign cases to members of the care team. Assist with health screenings and assessments and supports patient education related to social and health needs. Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. Identify members who could benefit from case management and make appropriate referrals to the CM Program. Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). Provide education regarding scheduling routine wellness and screening appointments. Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. Document the patient medical record and/or care management application. Maintain HIPAA standards and ensure confidentiality of protected health information. Perform other duties as assigned. Qualifications Education and Experience High School Diploma. Associate degree in a healthcare related field preferred. Minimum two (2) years' experience in care management, coaching or community health work. Minimum two (2) years' experience working in a client service environment. Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities Working knowledge of basic medical terminology and concepts used in care management. Working knowledge of population, demographics, assets, and needs. Working knowledge of chronic health conditions and associated self-care. Working knowledge of social determinants of health disparities. Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). Ability to educate members regarding community resources. Ability to think critically and follow a plan of care. Advanced customer service skills. Proficient documentation skills to maintain client records. Ability to analyze, compare, contrast, and validate work with keen attention to detail. Effective interviewing, listening, and coaching skills. Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. Effective analytical, critical thinking, planning, organizational, and problem-solving skills. Ability to communicate effectively in person, by phone, and by email. Ability to work independently and as part of a team. Advanced verbal, written and interpersonal communication skills. Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $23.7-$33.19 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide
    $23.7-33.2 hourly 21d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Germantown, MD?

The average service coordinator in Germantown, MD earns between $29,000 and $65,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Germantown, MD

$43,000

What are the biggest employers of Service Coordinators in Germantown, MD?

The biggest employers of Service Coordinators in Germantown, MD are:
  1. Adventist HealthCare
  2. Leslie's Holdings, Inc.
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