Service coordinator jobs in Kentwood, MI - 128 jobs
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Lean Coordinator
Scherdel North America
Service coordinator job in Muskegon, MI
SCHERDEL SALES & TECHNOLOGY, INC
Lean Coordinator
Reports To
: Plant Manager
Department
:
Production
JOB FUNCTION:
The LEAN Coordinator is a strategic change agent responsible for deploying, sustaining, and advancing LEAN manufacturing principles across Scherdel Sales & Technology. This role partners cross-functionally to drive operational excellence, eliminate waste, standardize work, and strengthen a culture of continuous improvement aligned with Scherdel Sales & Technology supplier expectations. The position balances hands-on floor engagement with data-driven analysis to deliver measurable improvements in safety, quality, delivery, cost, and morale.
ESSENTIAL FUNCTIONS:
LEAN Strategy & Deployment
Lead the implementation and sustainment of LEAN methodologies (e.g., 5S, Kaizen, Value Stream Mapping, Standard Work, Visual Management).
Support plant leadership in executing continuous improvement roadmaps aligned with business objectives and customer requirements.
Champion a structured problem-solving culture using A3, PDCA, and root-cause analysis tools.
Operational Excellence
Identify, prioritize, and execute improvement initiatives that reduce waste, improve flow, and increase productivity.
Facilitate Kaizen events and cross-functional improvement workshops with clear deliverables and follow-up.
Partner with Engineering, Quality, Production, Supply Chain, and HR to drive sustainable process improvements.
Metrics, Reporting & Governance
Develop and maintain LEAN KPIs tied to SQDC (Safety, Quality, Delivery, Cost).
Track project savings, efficiency gains, and operational performance improvements.
Prepare clear, executive-level reports and visual dashboards to communicate progress and ROI.
Coordinate Gemba walks and follow up on resulting action items
Training & Culture
Train employees at all levels on LEAN concepts, tools, and behaviors.
Coach supervisors and team leaders on daily management systems and continuous improvement leadership.
Reinforce standard work, accountability, and employee engagement in improvement activities.
Compliance & Standards Alignment
Ensure LEAN initiatives support IATF 16949 requirements and customer-specific expectations.
Support internal and external audits through standardized processes and documented improvements.
Coordinate with the global Lean coordinator of Scherdel group to make sure corporate standard and strategy is implemented
FUNCTION REQUIREMENTS:
Education/Experience:
Bachelor's degree in Engineering, Operations Management, Industrial Technology, or related field (or equivalent experience).
Minimum 3-5 years of experience in a LEAN, continuous improvement, or manufacturing excellence role within automotive or high-volume manufacturing.
Demonstrated experience leading Kaizen events and driving measurable operational improvements.
Strong working knowledge of LEAN tools and structured problem-solving methodologies.
Preferred Qualifications:
LEAN certification (Lean Six Sigma Green Belt or higher preferred).
Experience in a Tier 1 or Tier 2 automotive manufacturing environment.
Familiarity with stamping, forming, assembly, or automated manufacturing processes.
Exposure to IATF 16949 and customer audit environments.
Core Competencies:
Change leadership and influence without authority
Data-driven decision making
Cross-functional collaboration
Strong facilitation and communication skills
High accountability and execution discipline
Ability to operate at both strategic and shop-floor levels
Position Environment:
Regular presence on the manufacturing floor.
Ability to stand, walk, and move throughout production areas for extended periods.
Occasional lifting up to 25 lbs.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of actives, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$32k-52k yearly est. 4d ago
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Manufacturing Program Coordinator - Automotive
Solectron Corp 4.8
Service coordinator job in Coopersville, MI
Job Posting Start Date 01-16-2026 Job Posting End DateFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary
PLEASE NOTE: Internal job title is "Program Administrator"
Summary:
The newly- created, full time Manufacturing Program Coordinator - Automotive position will be based at Flex's state-of-the art manufacturing site in Coopersville, MI (a peaceful, idyllic town near Grand Rapids), reporting to the Manager of Program Management.
This position assists with managing multi-billion-dollar customer accounts in all aspects of the business relationship.
Responsibilities:
Assist in the review of program proposals or plans to define time frame, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
Confers with appropriate managers within Program Management, Operations and others to outline work plan and to assign duties, responsibilities and scope of authority, and to receive technical advice and resolve problems.
Drives and coordinates projects/activities with the Customer Focus Team (CFT) members to ensure program progresses on schedule and within prescribed budget, including facilitating the work/communication across different departments.
Prepare program reports and executive presentations for management, clients, or others.
May assist in metric development and tracking for the program.
Occasional travel to customer locations.
Drive the team to look for continuous improvement activities that have an impact in the project timeline, cost or daily production activities.
Follow up on shipments to ensure we meet site and customer guarantees without any delay and coordinate the team to any issue that could generate an impact.
Qualifications:
Typically requires a bachelor's degree - OR - equivalent industry work experience in addition to 5 years of program administration experience from automotive manufacturing or related Industry.
Excellent communication (verbal and written), interpersonal /client interface skills, and organizational skills, are musts.
Demonstrates advanced functional skills which may be used to conduct on-the-job training and/or guide other employees.
MS Office (Word, Excel, PowerPoint) proficiency is a must.
JT05
AA01
MS14
CC11
What you'll receive for the great work you provide:
Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement
Job CategoryOperations
Is Sponsorship Available?
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
$39k-52k yearly est. Auto-Apply 15d ago
Physical Plant Services Coordinator - Repost
TRAF
Service coordinator job in Portage, MI
111-7116599-C410-01
Site: Portage Regional Health Centre
Union: Non Union
Department/Unit: Physical Plant Services
City: Portage la Prairie
Hiring Status: Permanent
FTE: 1.0
Employment arrangement: In Person
Daily hours worked: 7.75
Anticipated shift: Days
Annual base hours: 2015
Anticipated Start Date: As mutually agreed upon
Salary: $30.52 - $38.91
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Partnering with our communities, we provide safe, accessible and sustainable people-centered health care. We are proud to work in collaboration with all our partners within and throughout our diverse region: seven First Nations Communities, Francophone, Métis, Mennonite and Hutterite communities as well as a growing number of immigrants from all over the world.
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Join a region that offers a lifestyle like no other - a safe, peaceful, beautiful, fulfilling life for you and your family.
Position Overview
Reporting to the Lead - Physical Plant Services, the Physical Plant ServicesCoordinator assists in the planning, organizing and directing of the Physical Plant Services department, and is responsible for maintaining a high level of efficiency in the delivery of services to the facility. The incumbent organizes and coordinates the workflow to ensure efficient utilization of resources. The incumbent will also be responsible for participating in the human resource functions within the department as well as ensuring that the department maintains fiscal responsibility in consultation with the Lead - Physical Plant Services.
The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.
This text is available in French upon request./Ce profil de poste est disponible en francais sur demande. E-mail ********************************.
Experience
Three (3) years previous experiencing working as a 5th class power engineer in a healthcare facility.
Two (2) years previous supervisory experience in a maintenance environment.
Education (Degree/Diploma/Certificate)
Grade Twelve (12) Education or equivalent.
Completion of a recognized Management Course/Program or equivalent.
5th Class Power Engineer Certificate as recognized by the Province of Manitoba.
Relevant trade certificate in a field that is specific to the site's needs are considered an asset, i.e. electrician, plumber, HVAC, millwright, etc.
Other suitable combinations of education and experience may be considered.
Certification/Licensure/Registration
Not Applicable
Qualifications and Skills
Knowledge and understanding of equipment and systems associated with a 5th class plant.
Knowledge of and ability to read and interpret blueprints, diagrams, relevant legislation and equipment manuals.
Knowledge of building safety regulations and security protocols.
Knowledge and understanding of applicable collective agreements.
Proficiency in Microsoft Office Applications and Outlook.
Demonstrated ability to perform appropriate calculations as required.
Demonstrated ability to provide a high level of attention to detail and accuracy.
Demonstrated leadership ability.
Demonstrated ability to promote and maintain a positive work environment and professional relationships.
Demonstrated ability to respond to building and equipment emergencies.
Demonstrated ability to effectively manage in a fast-paced environment.
Demonstrated effective collaboration, negotiation, and conflict resolution skills.
Demonstrated decision-making and problem-solving skills.
Given the cultural diversity of our region, the ability to respect and promote a culturally diverse population is required.
Proficiency of both official languages is essential for target and designated bilingual positions.
Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums.
Good work and attendance record.
Requires a valid Class 5 driver's license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.
Physical Requirements
Demonstrated ability to meet the physical and mental demands of the job.
May be required to work in a variety of temperatures including excessive heat or cold
May be required to work with hazardous chemicals
May work occasionally evenings and weekends as necessary.
Will be required to travel to other regional facilities as the position duties may require.
Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
Southern Health-Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.
Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.
All Health Care Workers are required to be immunized as a condition of employment in accordance with Southern Health-Santé Sud policy.
Please include three work-related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance.
Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud's FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French-speaking communities within Southern Health-Santé Sud. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered for this position.
Please be advised that job competitions for union represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file may be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.
$30.5-38.9 hourly 60d+ ago
Admissions Representative at Stambaugh Charter Academy
National Honey Almond 4.0
Service coordinator job in Grand Rapids, MI
The admissions representative (AR) role encompasses field marketing responsibilities with the following objectives:
1. Foster awareness and consideration among parents for their school(s).
2. Drive recruitment and facilitate enrollment of new families in their school(s).
This position requires the AR to allocate their time between the school(s) and the local community. The AR leads the development of a marketing strategy to engage the local community through activities including community events, school tours, on-site school events, managing school social media presence, and conducting parent outreach. Additionally, the AR will heavily rely on CRM, population mapping tools, and other data sources to document activities, guide strategic planning, and make informed decisions.
COMPANY INFORMATION:
National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.
DUTIES AND RESPONSIBILITIES:
Develop and execute school specific marketing strategy to promote school awareness, generate leads, and drive customer acquisition to ensure enrollment success.
Analyze data and metrics to measure the effectiveness of field marketing campaigns and make data-driven recommendations for optimization.
Provide regular reports and updates on field marketing activities, results, and KPIs to key stakeholders and management.
Cultivate strong relationships with community partners, online and offline parent groups, and other key stakeholders in the local area to establish connections with parents and generate awareness.
Represent the school(s) at prominent community events, recruitment fairs, and other outreach initiatives to foster awareness of the school and align NHA solutions with parents' educational preferences for their children.
Provide expert guidance and support to clients by fostering strong relationships with parents and external partners. Extend invitations to prospective families to attend school-based events. Act as main point of contact for project-related communications.
Collaborate with cross-functional teams to support lead generation efforts and execute marketing initiative aimed at attracting and onboarding new families.
Utilize and oversee the CRM, Marketo, and social media platforms to develop and execute strategic plans while capturing and analyzing activity data.
Collaborate with school leadership and staff to plan and participate in recruitment and onboarding activities.
Capitalize internal pipeline of current families to recruit siblings and generate word-of-mouth advertising.
Implement monthly strategies including phone calls, text messages, tours, home visits, events, and other engagement opportunities to keep new families engaged, excited, and informed, thereby minimizing erosion and attrition.
Adhere to project timelines, budgets, and quality standards while managing multiple client engagements.
QUALIFICATIONS:
Demonstrated proficiency in Microsoft Office Suite and CRM (Dynamics) or sales management tools.
A bachelor's degree in marketing, business, or related field is preferred.
Prior experience in recruitment related work and a sales background is desirable.
Excellent written and verbal communication skills.
Must possess a customer-centric mindset and driven to attract and retain new parents.
Experienced in planning events and managing all elements of project delivery.
Approach is innovative and results driven.
Proficiency in building strong relationships and effectively communicating with diverse audiences.
Confident and skilled in analyzing and reporting data specifically in utilizing CRM, Excel, and other platforms.
Demonstrates an entrepreneurial spirit, a solution-oriented mindset, and exceptional ability to work independently.
Possesses a strong aptitude for successful sales closure.
Adaptable and thrives in ambiguous situations, managing uncertainty effectively.
With a high sense of urgency, possesses critical thinking, time management, and problem-solving skills, particularly when faced with disruptions.
Successfully plan and manage annual budgets with efficiency and precision.
Proficient with utilizing social media platforms such as Facebook, Twitter, and Instagram
Please click here to learn more about our core values.
National Heritage Academies is an equal opportunity employer.
$38k-65k yearly est. Auto-Apply 6d ago
Weekend Family Services Coordinator
Ronald McDonald House Charities West Michigan 4.0
Service coordinator job in Grand Rapids, MI
Weekend/Evening Family ServicesCoordinator
Reports To: Mission services Director
Status: Part-time Position - Non-Exempt
Hours: Friday 5:00 PM- 10:00PM, Saturday 8:00AM - 10:00PM, Sunday 8:00AM- 5:00 PM. Holiday, vacation, and weekend coverage required. Hours subject to change. Attendance at staff training and meetings required.
The Weekend/ Evening Family ServicesCoordinator is responsible for maintaining House operations during the weekend. Primarily, the responsibility of the Weekend Family ServicesCoordinator is to ensure a welcoming, safe, and clean atmosphere in which RMHC West Michigan guests receive the rest and care needed to support their hospitalized children. The Weekend ServicesCoordinator oversees facilities, housekeeping, meal and pantry management, administrative duties, and other house operations that occur over the weekend.
Weekend Family Services Manager Responsibilities:
Guest Services:
Encourages and facilitates a sense of community and a restful atmosphere by remaining visible, accessible, and approachable to guests. Ensure guest requests are processed promptly.
Identifies special family situations and notifies the Mission Services Director as appropriate. Ensure proper paperwork and processes are followed. Deescalates conflict as necessary.
Completes detailed and timely clerical and administrative duties, including but not limited to shift notes, family paperwork, data entry, roster updates, and other projects as assigned by the Mission Services Director.
Supports occupancy management through room turnover, coordinating check-ins, house orientation, check-outs, and maintaining all necessary recordkeeping related to these tasks.
Supports execution of evening meals for families and assists in food pantry inventory management and monitoring supply levels for replenishment.
Welcomes, manages, and supervises weekend volunteers working alongside the Mission Services Director.
Facilities:
Executes emergency response procedures, including weather emergencies and troubleshooting maintenance and facility-related issues.
Reports damage and repairs needed to the Mission Services Director in a timely fashion in accordance with policies and procedures.
Ensures house security by completing regular building walk-throughs and security checks and maintaining the security of House entrances.
Maintains clean, comfortable living and office spaces by cleaning common areas of the House, assisting with House laundry, emptying trash and recycling bins, and restocking supplies as needed.
Assists in tracking incoming in-kind donations and storing items.
General Responsibilities:
Demonstrates knowledge and understanding of RMHC West Michigan policies and procedures.
Participates in all scheduled staff meetings and training courses.
Contributes to RMHC West Michigan team efforts by maintaining positive, supportive, and flexible working relationships with fellow staff and volunteers.
Performs other duties as assigned.
Proven excellence in organization, prioritization, and attention to detail are essential.
Punctual, reliable, supportive, and trustworthy team player, maintaining a positive attitude.
Able to work effectively with diverse populations and teams.
Poised and diplomatic in stressful situations. The ability to de-escalate conflict is essential as families face healthcare crises. Demonstrating empathy for families is essential.
Sound decision-making, flexibility, and problem-solving skills.
Excellent verbal and written communication skills.
Able to self-initiate and work independently.
Experience with household or hospitality management, environmental services, residential programs, or human services preferred.
2-4 years of professional experience preferred.
Weekend ServicesCoordinator Qualifications:
Proven excellence in organization, prioritization, and attention to detail are essential.
Punctual, reliable, supportive, and trustworthy team player, maintaining a positive attitude.
Able to work effectively with diverse populations and teams.
Poised and diplomatic in stressful situations. The ability to de-escalate conflict is essential as families face healthcare crises. Demonstrating empathy for families is essential.
Sound decision-making, flexibility, and problem-solving skills.
Excellent verbal and written communication skills.
Able to self-initiate and work independently.
Experience with household or hospitality management, environmental services, residential programs, or human services preferred.
Willingness to be contacted off duty in the event of emergency situations.
Ability to meet hospital and healthcare partner requirements, which may include proof of vaccinations, health screenings, and compliance with site-specific safety protocols or trainings.
2-4 years of professional experience preferred.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee is regularly required to walk, sit, and stand.
The employee is required to execute our emergency protocols including walking two flights of stairs to help with evacuation.
The employee is required to transfer house laundry between washers and dryers, fold and put away laundry.
The employee is required to transport and dispose of trash into the dumpster and recycling bins.
The employee is required to move family meals including arranging them on multiple shelves in the garage freezer.
The employee is required to pull items from shelves for restocking.
The employee will be required to lift up to 25 pounds.
The vision requirements include close, distance, peripheral, and depth perception.
Equal Opportunity Employer
$34k-44k yearly est. 7d ago
Field Service Coordinator
Progressive Surface
Service coordinator job in Grand Rapids, MI
Full-time Description
Delivers phone-based customer support, including parts assistance and basic troubleshooting.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
include the following:
· Supports installed machine base with customer service and warranty requests via our service ticket system
· Quotes and coordinates field maintenance service (repairs, warranty, calibration) activities
· Provides and coordinates technical support for field service technicians while at customer sites.
· Occasional travel for C.S.S.
· Service Call Center rotation duty.
MISCELLANEOUS RESPONSIBILITIES:
1. Performs other work-related duties as assigned.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Experience:
3+ years of experience in servicecoordination, scheduling, or operations within a manufacturing or industrial setting.
Understanding of mechanical and electrical maintenance practices common in manufacturing environments.
Skills:
Excellent organizational, communication, and multitasking abilities.
Strong attention to detail with the ability to manage shifting priorities.
Ability to interpret basic mechanical or electrical job documentation.
Other Requirements:
Customer-focused attitude with professional communication skills.
Ability to work effectively under time constraints and manage competing priorities.
Familiarity with OSHA and general safety requirements for industrial worksites.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.1. While performing the duties of this job, the employee is regularly required to sit, stand and walk; climb or balance; stoop, kneel, crouch and crawl; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. 2. The employee must frequently lift and/or move a minimum of 50 pounds.3. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.4. Must be able to obtain fork truck, scissor lift, and crane certification. 5. Must be available for occasional travel.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.1. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and vibration. 2. The noise level in the work environment varies from quiet to noisy.
$41k-73k yearly est. 17d ago
Dining Services Coordinator
Brookdale 4.0
Service coordinator job in Portage, MI
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Dining ServiceCoordinator at Brookdale
Our Dining ServiceCoordinators plan, direct, coordinate activities of the dining services department, and provide food services for residents and employees. In addition, you will establish departmental regulations and procedures in conformance with administrative policies as well as develop standards for organization and supervision of dining services.
Brookdale is an equal opportunity employer and a drug-free workplace.
Have a passion for food and serving seniors? Then being a dining servicescoordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors' lives brighter every day.
$32k-47k yearly est. Auto-Apply 2d ago
Community Engagement & Volunteer Coordinator-Seasonal
Muskegon County, Mi 3.9
Service coordinator job in Muskegon, MI
NOTE:An employee appointed to a position which will require the services of an employee, up to 40 hours per week, to perform seasonal work activities for a continuous period not exceeding one-hundred and twenty (120) calendar days. This full-time seasonal position (May through September), funded by the Consumers Energy Foundation Planet Award Grant, focuses on developing and implementing community engagement and volunteer programs at Dune Harbor Muskegon County Park. The coordinator will collaborate with Muskegon County staff and community partners to recruit, manage, and lead volunteers and school groups in environmental stewardship projects. Responsibilities include building partnerships, leading and overseeing volunteer activities, and fostering educational and service-learning opportunities.1. Be a high school graduate or have successfully completed the General Education Development Test (GED).
2. Be at least 18 years of age.
3. A valid driver's license and reliable transportation that may have to be used to carry out job duties of this classification is required.
Preferred but Not Required
Experience in volunteer management, parks and recreation, teaching, or conservation.PHYSICIAL ACTIVITIES
An employee in this class performs generally sedentary work activities requiring occasional lifting of objects weighing thirty-five (35) pounds or less.
ENVIRONMENTAL CONDITIONS
Primarily working outdoors at Dune Harbor Park; reporting to Pioneer Park headquarters for collaboration, computer access, and equipment retrieval. Occasional travel to community partner locations required.
EVALUATION CONTENT
The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a County appointed physician before the first day of employment. An offer of employment is contingent upon the results of the medical examination and drug screening test. Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant's employment application. Inquiries should be directed to the County Human Resources Department.
PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
The job description can be found online at: **********************
MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT
RECOGNIZES QUALIFYING MILITARY SERVICE
$27k-35k yearly est. 3d ago
Medical Services Coorinator
Lifestance Health
Service coordinator job in Portage, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Medical ServicesCoordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in- person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hourly, plus quarterly bonus/incentive potential
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Location: 650 Trade Center Way STE 140 Portage, MI 49002
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
Facilitate communication as needed between the patient, medical staff and the patient's pharmacy
Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc.
Ensure accuracy of patient pharmacy information in the medical record
Scan all hard copy correspondence into patient's EHR record
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Assist in coordination of external referrals for patient care
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.)
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly Auto-Apply 60d+ ago
Family Service Coordinator
Family Promise of West Michigan 3.6
Service coordinator job in Wyoming, MI
Family Promise of West Michigan strives to give parents the hope and encouragement they need to create a better future for their children and end the cycle of homelessness. Through our diversion services, emergency shelters, housing programs, homeownership initiatives, family stabilization, and early childhood services, we have helped more than 2,500 families overcome homelessness and achieve lasting stability.
At Family Promise, our culture is centered on compassion, collaboration, and commitment to families. We value teamwork, integrity, and a solutions-focused approach as we work together to serve our community with excellence and care.
We are seeking a Family ServiceCoordinator to join our team. The Family ServiceCoordinator is responsible for assisting families who are experiencing a housing crisis by helping them locate and maintain stable housing. This role provides direct support, coordination, and advocacy to ensure each family has the tools and resources needed to achieve long-term success.
This position reports to the Wyoming Park Family Shelter Program Manager.
Family Promise of West Michigan Core Values:
Has Passion for Mission
Prioritizes Accessibility, Belonging and Community
Is Dedicated to Hospitality
Collaborates Intentionally
Is Hungry, Humble, and Smart
Assumes Good Intent
Strives for Excellence and Sustained Impact
Our Ideal Candidate will get to:
Advocate and provide direct care services to assist families with navigating their housing crisis with the goal of gaining housing stability by:
Working with families to assess needs and develop resolution goals.
Evaluating families' access to basic needs including: health, education, housing, and child care and coordinating connection with resources within the community .
Maintaining data integrity and documentation to ensure private and statewide databases are up-to-date and accurate.
Utilizing best practice methods in working with families.
Coordinating relationships with community agencies.
Support families toward permanent housing solutions and help them establish a sustainable path out of homelessness.
Assist with grant compliance as needed.
Assist with shelter room transitions and weekly room checks.
Provide light duty cleaning.
Assess inventory of basic need items on site and restock items.
Gather and disperse food and clothing donations to families.
Assist in meal planning, preparation and meal distribution to families, as needed.
Assist and coordinate in-kind donations with families and partner agencies.
Provides support with Family Promise special events as needed.
Additional duties as needed to support the agency.
Our Ideal Candidate will have:
Masters or Bachelor's in Social Work or related field or equivalent experience
Experience in direct service related to housing or family services
Experience working with families and children
Comfortable working in a faith-based organization
Demonstrate the ability to work with a culturally diverse population
Identifies with evidence-based case management practices
Must be able to execute work in the alignment of core values of the organization.
Must have excellent communication skills, including both written and verbal communications
Must be able to work independently, as well as effectively within a team
Must be able to work well with colleagues, board members, volunteers, and community members
Must be detail-oriented and able to follow through on projects in a fast-paced, often pressured environment
Must be proficient in Microsoft office products and Google suite office products.
Documented valid driver's license.
This position is in-person, with work performed at the Family Promise - Wyoming Park Family Shelter. The Family ServiceCoordinator must be available to work full-time hours, with occasional holiday and evening availability if necessary. This position will also be on call every other week and may be utilized to help cover shifts or meet facility needs as required.
This role requires frequent lifting of up to 20 pounds and the ability to stand, walk, and navigate a multi-level building throughout the shift.
Family Promise of West Michigan offers a robust employee benefit package including health, dental, vision, short-term, and long-term insurance, maternity/paternity leave, 401k plan, and paid time off.
Family Promise of West Michigan is an equal opportunity employer. We are committed to recruiting, hiring, compensating, and promoting employees based on their qualifications and experience, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran or military status, marital status, familial status, height, or weight.
We maintain a drug-free workplace and perform pre-employment background verification checks.
Go to *********************************** to learn more about us. Resumes can be submitted via the job posting link or by visiting our website.
We are looking for a full-time employee to work Monday through Friday from 8am-4pm.
$37k-45k yearly est. Auto-Apply 2d ago
Client Coordinator
Cosmetic Skin & Laser Center|Regencen
Service coordinator job in Grand Rapids, MI
Join a team that's changing the way people age, feel, and live.
At Center for Aesthetics & Plastic Surgery|RegenCen, we believe medicine should do more than treat problems-it should help people thrive. For 25 years, we've been pioneering aesthetics and regenerative medicine across Michigan, Florida, and South Carolina. Our culture is supportive, uplifting, and rooted in helping people feel strong, confident, and empowered at every stage of life.
We're expanding our administrative team in Grand Rapids and are looking for a Client Coordinator who brings warmth, professionalism, and great energy to our patients and team. This role is ideal for someone polished, friendly, organized, and excited to make a meaningful impact every day.
The Role: Client Coordinator
As the first impression for every patient, you create the tone for the entire visit. You'll guide patients through check-in and check-out, support their scheduling needs, answer questions, and help make their experience seamless, welcoming, and memorable.
What We're Looking For
A warm, approachable presence with strong people skills
Excellent communication-both in person and by phone
Experience in a client-facing role (hospitality, wellness, healthcare, aesthetics, luxury retail, etc.)
Great multitasking and organizational abilities
Reliability, professionalism, and a team-oriented mindset
Someone who loves building relationships and making people feel cared for
What You'll Do
Welcome every patient with professionalism and genuine connection
Manage check-in, scheduling, and check-out with efficiency and accuracy
Support patients with clear communication and helpful guidance
Process payments and explain service options when needed
Maintain a polished, organized office environment
Assist with office coordination and administrative tasks
Flag any operational or building concerns to leadership
Qualifications
Customer service, sales, hospitality, or medical office experience
Strong computer and scheduling system skills
A positive, proactive approach and desire to learn
Prior medspa or medical office experience is a plus, but not required
Why Join Us?
Be part of a 25-year, founder-led company making a real impact on patient's lives
Work in a supportive, collaborative, growth-minded culture
Learn from top clinical and operational teams in aesthetics and longevity medicine
Help shape an elevated patient experience in a fast-growing, innovative field
Opportunities to grow within locations across Michigan, Florida, and South Carolina
Full benefits including paid time off, health insurance, 401(k)
$30k-49k yearly est. Auto-Apply 11d ago
Supports Coordinator
Senior Resources of West Michigan 4.0
Service coordinator job in Norton Shores, MI
Supports Coordinator Full Time / Full Benefits Offered Pay Range: $20.00 - $21.00 / hour Our Mission Statement: To provide a comprehensive and coordinated system of services designed to promote the independence and dignity of older persons and their fami-lies in Muskegon, Oceana and Ottawa counties - a mission compelling us to focus on older persons in greatest need and to advocate for all. GENERAL DESCRIPTION: Assess, evaluate, and arrange services for older adults who are 60 years of age or older, who are in need of in-home services and/or community services and enhance informal support systems when feasible. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide a comprehensive assessment of participants' needs, develop, and monitor a service plan, identify and communicate with appropriate community agencies to arrange for services. Evaluate the effectiveness and benefit of the services provided to the participants and link participants to appropriate service agencies and community resources. Notify participants and purchase of services providers of approved services plans and initiate services. Reassess participants' needs through on-going maintenance of their records and files and face to face visits annually or every six months depending on the program enrollment. Provide assistance, education and understanding for participants in the areas of Medicaid, Medicare, Social Security Insurance, Food Stamps and other public benefit programs. Complete forms as needed including Medicaid applications. Maintain case files in efficient and timely manner. Refer participants appropriately to PACE, Medicaid Waiver and Targeted Case Management. Advocate for the older client and the aging adults as needed. Attend periodic in-services, professional conferences, and seminars. Maintain participant confidentiality. Perform all other duties as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Must possess a valid Michigan driver's license. * Must have reliable transportation and provide current proof of automobile insurance. * Must have testing for tuberculosis upon hire, annual symptoms review thereafter. * Preference given to certified Community Health Worker (CHW). EDUCATION and/or EXPERIENCE: Bachelor's Degree preferably in social work, counseling, or social services; or equivalent experience, preferably case work, in human services working with older adults. Preference given for a certified Community Health Worker (CHW). REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of regulations and instructions and deal with several abstract and concrete variables. OTHER SKILLS & ABILITIES: Ability to work well with people on a personal basis. LANGUAGE SKILLS: Ability to read, analyze and interpret periodicals, professional journals, and program standards and guidelines. Ability to write reports and correspondence. Ability to effectively present information and respond to questions from clients, customers, educators, social services personnel, state politicians and the general public. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. TECHNICAL SKILLS: Basic typing skills, Microsoft proficiency, ability to use the internet, printers, copiers, scanners and password management. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee frequently is required to sit and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand and walk. While performing the duties of the job, the employee is required to lift and/or move up to 20 pounds. The employee must be able to travel in all kinds of weather and have reliable transportation.
$20-21 hourly 60d+ ago
Intake Services Coordinator
Mel Trotter Ministries 3.7
Service coordinator job in Grand Rapids, MI
Job Description
Are you passionate about helping others in need? Do you have a heart for those experiencing homelessness and poverty? As our Intake ServicesCoordinator at Mel Trotter Ministries, you'll be the first friendly face our clients see.
As our Intake ServicesCoordinator at Mel Trotter Ministries, you'll collaborate closely with our Director of Intake Services to ensure the smooth operation of the department. Your managerial support will be instrumental in handling staffing needs, training programs, scheduling, and performance management. Embracing our Christ-centered culture, you'll play a vital role in nurturing an environment of grace, compassion, and hospitality for both our team members and those we serve. Your dedication to guest and staff safety will be paramount in upholding our commitment to a secure and welcoming space for all.
To excel as our Intake ServicesCoordinator, you'll need exceptional organizational skills to juggle various tasks seamlessly. Strong interpersonal and communication abilities are key, as you'll be liaising with a diverse range of individuals daily. A keen eye for detail will ensure accuracy in staffing, scheduling, and performance management. Flexibility and adaptability are crucial in this dynamic role, as priorities may shift.
A compassionate and empathetic nature will enable you to connect with our guests authentically. Lastly, a deep understanding and appreciation of our Christ-centered values will guide your interactions and decision-making. If you're a proactive, compassionate individual with a heart for serving others, we want you on our team at Mel Trotter Ministries!
Join us in making a difference in the lives of those in need!
ARE YOU READY FOR AN EXCITING OPPORTUNITY?
We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!
$30k-37k yearly est. 28d ago
Admissions Counselor
Calvin University 4.3
Service coordinator job in Grand Rapids, MI
Job Title:
Admissions Counselor
Department:
Admissions
Division: Enrollment Strategy
Supervisor:
Associate Director of Admissions
Status:
Exempt, Full-time
FTE: 1.0
Job Summary:
The Admissions Counselor will purposefully seek, recruit, qualify and grant admission to prospective Calvin University students, providing excellent customer service to the student and his or her family. The counselor is responsible for creating and implementing strategies to recruit and enroll prospective students from a specific geographic area as well as students from other geographic areas as needed. Strategies will include recruiting travel, phone calls, emails, texts, interviews, on-campus appointments, etc. He or she will assist in coordinating special projects, review applications and assist in making admissions decisions. The counselor shall be the primary Calvin University point of contact for prospective students on all matters relating to enrollment.
Essential Duties and Responsibilities:
Territory development, including building and maintaining strong connections to key schools and primary contacts as well as outreach for market development
Establish and maintain effective recruiting relationships with key Christian and public high schools by making scheduled visits and contacting appropriate school administrators, parents and alumni to ensure good standing with feeder schools to ensure optimal enrollment.
Plan and execute travel/recruitment plans to maximize enrollment efforts.
Serve as primary contact for prospective students and families through calls, events, 1:1 meetings, emails, etc.
Perform department administrative duties by reviewing admission files for completion, monitoring the status of individual applicants, scheduling high school visits and making all travel arrangements to contribute to an efficient and cost effective recruiting process.
Develop proficiency within the CRM to gather data, plan travel, record interactions with students, and report activity. Database management will be an essential component to successful recruitment.
Analyze current enrollment data related to Calvin University student recruiting by reviewing current and historical enrollment and geographic data to identify and develop sources and contacts for reaching potential students.
Continue learning about the distinctiveness of Calvin University and the various departments by attending training, orientation and meetings with faculty and other departments to gain an understanding of Calvin University in order to appropriately represent the University.
Coordinate special projects and tasks as assigned
Ongoing performance
Consistently exceed performance measures: calls, events, 1:1 meetings, emails, etc.
Mastery of all academic programs
Mastery of all admissions processes/procedures
Mastery of key skills- Public speaking, sales, customer service, relationship building
Demonstrated initiative, leadership, strong team mentality, cultural competency, maintain positive morale, and posture of learning
Continuous growth in knowledge through participation in training and self-development
Skill Requirements:
Excellent written and oral communication, including public speaking to large audiences
Excellent customer service and hospitality
Ability to connect with diverse audiences with a focus on relationship building
Skilled sales techniques
Ability to work evenings and weekends as needed.
Ability to work independently, without supervision and as an inspirational team leader
Ability to schedule and embark on travel including airplane and car, including having a valid driver's license
Ability to be adaptable and manage multiple competing priorities
Travel Requirements:
The Admissions Counselor position requires a significant amount of domestic travel (continental United States)
Each territory requires different amounts of travel per year, but on average, expect 4-6 weeks of travel per year (3-5 weeks in the fall, and 1-2 weeks in the spring)
Extensive training and preparation for travel is provided on an ongoing basis for all employees
Territories are annually determined by admissions leadership and are based on current needs of the admissions team
Education and Experience:
A Bachelor's Degree in a relevant discipline.
At least 12 months of relevant administrative, admissions, sales or leadership experience preferred
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work in this position is performed within routine office conditions, usually without exposure to hazardous or unpleasant conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Proofreading and checking documents for accuracy. Using a keyboard to enter, retrieve, or transform data. Closely observes monitoring devices for 2 hours or more at a time. Lifting 40 lbs. or less.
FAITH and EDUCATIONAL COMMITMENT
1. Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
2. A commitment to the Christian faith and to the integration of faith, learning, and student development.
DIVERSITY COMMITMENT
Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.
$30k-34k yearly est. Auto-Apply 44d ago
Hospice Community Liaison
Crossbridge Hospice
Service coordinator job in Grand Rapids, MI
Job Description
At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth.
At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve.
Position Detail:
The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers.
Key Responsibilities:
Business Development & Outreach:
Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons
Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers.
Identify and pursue new business opportunities to grow patient census across service lines.
Represent the organization at community events, health fairs, and professional networking functions.
Patient & Family Engagement:
Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice.
Serve as a compassionate and knowledgeable resource to guide families through the enrollment process.
Communication & Coordination:
Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information
Facilitate seamless communication between referral sources and internal clinical teams.
Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities.
Market Leadership:
Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families
Act as the face of the organization in the local market, promoting brand awareness and trust.
Monitor market trends and competitor activity to inform strategic planning.
Skills and Experience Required
Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field.
Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes:
Referral volume targets
Patient admission and conversion rates
Community engagement metrics
Timely follow-up and documentation standards
Relationship development with referral sources
Strong interpersonal and communication skills, with the ability to engage diverse audiences.
Knowledge of Medicare/Medicaid and other payer sources is a plus.
Knowledge of Hospice eligibility and levels of care is preferred
Knowledge of customer referral source [CRM] management systems for activity tracking
Ability to work independently and collaboratively in a fast-paced environment.
Valid driver's license and reliable transportation required.
Preferred candidates will have a track record of using data to drive decisions, improve outreach strategies, and contribute to overall business development goals.
$34k-51k yearly est. 26d ago
Custodial Coordinator
Allegan County 3.6
Service coordinator job in Allegan, MI
Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!
Job Summary:
This position coordinates with the cleaning staff to assign work areas and ensure quality cleaning and timely response to identified needs. Reviews all custodial work and confirms that special work orders are completed and adequate coverage for all work areas is maintained. Performs all functions of the Janitor when necessary.
Starting Wage: $24.26 per hour, full time
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 biweekly premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers
Duties:
Provides administrative support by maintaining the work schedule and assigned areas for all cleaning staff.
Performs quality audits to ensure expectations are being met and work is conducted in a quality and efficient manner.
Coaches and provides feedback to the cleaning staff following their audits.
Sweeps, vacuums, mops, scrubs, waxes and polishes floors using industrial vacuum cleaners and scrubbing and buffing machines.
Dusts and washes walls, cleans ceilings and dusts and polishes light fixtures. Washes windows inside and outside. Will sometimes need to use a ladder to perform these duties.
Moves cabinets, boxes, furniture, crates and equipment to clean areas. May remove stains from such surfaces as rugs, drapes, walls and floors using chemicals and cleaning solutions.
Empties wastebaskets and removes other debris.
Cleans and disinfects sinks, faucets, urinals, stools, showers and other fixtures in restrooms. Restocks all restrooms with towels, tissue and soap.
Ensures proper use and storage of chemical cleaning products.
Conducts safety checks to ensure all doors and windows are locked and building is secure before departure.
Required Education and Experience:
High School Diploma or equivalent (G.E.D.).
Math skills necessary to measure chemicals and cleaning solutions and reading skills necessary to read instructions, safety materials and government regulations.
One to two (1-2) years of experience in custodial services.
Previous experience in supervising custodial staff preferred
Click here to review entire job description
Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:
https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
$24.3 hourly Auto-Apply 16d ago
Weekend Family Services Coordinator
Ronald McDonald House Charities West Michigan 4.0
Service coordinator job in Grand Rapids, MI
Job Description
Weekend/Evening Family ServicesCoordinator
Reports To: Mission services Director
Status: Part-time Position - Non-Exempt
Hours: Friday 5:00 PM- 10:00PM, Saturday 8:00AM - 10:00PM, Sunday 8:00AM- 5:00 PM. Holiday, vacation, and weekend coverage required. Hours subject to change. Attendance at staff training and meetings required.
The Weekend/ Evening Family ServicesCoordinator is responsible for maintaining House operations during the weekend. Primarily, the responsibility of the Weekend Family ServicesCoordinator is to ensure a welcoming, safe, and clean atmosphere in which RMHC West Michigan guests receive the rest and care needed to support their hospitalized children. The Weekend ServicesCoordinator oversees facilities, housekeeping, meal and pantry management, administrative duties, and other house operations that occur over the weekend.
Weekend Family Services Manager Responsibilities:
Guest Services:
Encourages and facilitates a sense of community and a restful atmosphere by remaining visible, accessible, and approachable to guests. Ensure guest requests are processed promptly.
Identifies special family situations and notifies the Mission Services Director as appropriate. Ensure proper paperwork and processes are followed. Deescalates conflict as necessary.
Completes detailed and timely clerical and administrative duties, including but not limited to shift notes, family paperwork, data entry, roster updates, and other projects as assigned by the Mission Services Director.
Supports occupancy management through room turnover, coordinating check-ins, house orientation, check-outs, and maintaining all necessary recordkeeping related to these tasks.
Supports execution of evening meals for families and assists in food pantry inventory management and monitoring supply levels for replenishment.
Welcomes, manages, and supervises weekend volunteers working alongside the Mission Services Director.
Facilities:
Executes emergency response procedures, including weather emergencies and troubleshooting maintenance and facility-related issues.
Reports damage and repairs needed to the Mission Services Director in a timely fashion in accordance with policies and procedures.
Ensures house security by completing regular building walk-throughs and security checks and maintaining the security of House entrances.
Maintains clean, comfortable living and office spaces by cleaning common areas of the House, assisting with House laundry, emptying trash and recycling bins, and restocking supplies as needed.
Assists in tracking incoming in-kind donations and storing items.
General Responsibilities:
Demonstrates knowledge and understanding of RMHC West Michigan policies and procedures.
Participates in all scheduled staff meetings and training courses.
Contributes to RMHC West Michigan team efforts by maintaining positive, supportive, and flexible working relationships with fellow staff and volunteers.
Performs other duties as assigned.
Proven excellence in organization, prioritization, and attention to detail are essential.
Punctual, reliable, supportive, and trustworthy team player, maintaining a positive attitude.
Able to work effectively with diverse populations and teams.
Poised and diplomatic in stressful situations. The ability to de-escalate conflict is essential as families face healthcare crises. Demonstrating empathy for families is essential.
Sound decision-making, flexibility, and problem-solving skills.
Excellent verbal and written communication skills.
Able to self-initiate and work independently.
Experience with household or hospitality management, environmental services, residential programs, or human services preferred.
2-4 years of professional experience preferred.
Weekend ServicesCoordinator Qualifications:
Proven excellence in organization, prioritization, and attention to detail are essential.
Punctual, reliable, supportive, and trustworthy team player, maintaining a positive attitude.
Able to work effectively with diverse populations and teams.
Poised and diplomatic in stressful situations. The ability to de-escalate conflict is essential as families face healthcare crises. Demonstrating empathy for families is essential.
Sound decision-making, flexibility, and problem-solving skills.
Excellent verbal and written communication skills.
Able to self-initiate and work independently.
Experience with household or hospitality management, environmental services, residential programs, or human services preferred.
Willingness to be contacted off duty in the event of emergency situations.
Ability to meet hospital and healthcare partner requirements, which may include proof of vaccinations, health screenings, and compliance with site-specific safety protocols or trainings.
2-4 years of professional experience preferred.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee is regularly required to walk, sit, and stand.
The employee is required to execute our emergency protocols including walking two flights of stairs to help with evacuation.
The employee is required to transfer house laundry between washers and dryers, fold and put away laundry.
The employee is required to transport and dispose of trash into the dumpster and recycling bins.
The employee is required to move family meals including arranging them on multiple shelves in the garage freezer.
The employee is required to pull items from shelves for restocking.
The employee will be required to lift up to 25 pounds.
The vision requirements include close, distance, peripheral, and depth perception.
Equal Opportunity Employer
$34k-44k yearly est. 9d ago
Medical Services Coorinator
Lifestance Health
Service coordinator job in Portage, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Medical ServicesCoordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in- person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hourly, plus quarterly bonus/incentive potential
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Location: 650 Trade Center Way STE 140 Portage, MI 49002
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
* Facilitate communication as needed between the patient, medical staff and the patient's pharmacy
* Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc.
* Ensure accuracy of patient pharmacy information in the medical record
* Scan all hard copy correspondence into patient's EHR record
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Assist in coordination of external referrals for patient care
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.)
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
* Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
* Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
* Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
* Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
* Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
* Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly 16d ago
Volunteer Coordinator
Mel Trotter Ministries 3.7
Service coordinator job in Grand Rapids, MI
Summary of the Role
The Volunteer Coordinator is the heartbeat of community connection at Mel Trotter Ministries, transforming compassion into tangible action by mobilizing hundreds of volunteers who serve alongside our organization. Under the direction of the Community Engagement Manager, this role creates meaningful experiences that allow individuals, groups, and corporate teams to directly impact the lives of neighbors experiencing homelessness and hunger. The Volunteer Coordinator ensures that every community member who volunteers leaves feeling inspired, connected, and eager to return. This position strategically deploys volunteers across all our operations, from serving meals and sorting donations to supporting special events. This role is also responsible for capturing the stories, data, and moments that showcase the power of collective community action. This role requires a unique blend of skills: the heart of a storyteller, the passion of a community champion, the precision of a logistics coordinator, and the enthusiasm of a cheerleader.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.
Mel Trotter Ministries Staff Attributes
We expect all staff to project and exemplify a passion for a faith-based approach to advocacy for the guests, to be humble, supportive team players, who acknowledge their gifts and those of others, are truthfully transparent, seek input from others, admit and learn from mistakes, are highly coachable and approachable. We expect a hungry, innovative, goal-oriented, eager contributor who shows a dedicated work ethic. We expect our staff to exhibit empathy, compassion, active listening, to be self-aware, sensitive across racial, class, and cultural lines, ethics, and approachability. We look for work habits of punctuality, dependability, accountability, responsibility, cooperation, team participation, integrity, problem-solving, and overall positivity.
These attributes, combined with the performance of one's duties and achievement of goals will be equated with the quality of one's overall job performance. Please refer to them often and feel free to ask for feedback on these areas regularly.
Job Plan
Volunteer Coordination Responsibilities
Utilize approved volunteer processes consistently to promote brand excellence in the volunteer market. Gather feedback to inform continuous program improvement
Provide education to MTM department leaders on the volunteer process so they can take full advantage of the opportunity
Provide presentations and participate in relevant networking events and fairs to share our message and encourage volunteerism
Increase numbers and foster volunteer relationships with corporate partners. Utilize innovative recruitment strategies to reach new volunteers
Respond to applications and inquiries within two business days
Accurately vet volunteers, matching them to projects and assignments to ensure the best results for MTM and the highest quality volunteer experience
Provide highly positive volunteer experiences through consistent communication and appreciation, as well as gathering feedback to improve our brand
Provide prompt, frequent, detailed communication with MTM leaders pertinent to volunteer needs and feedback
Create and provide appropriate orientation and training for each volunteer task
Maintain updated volunteer management software
Take high quality photos of all groups, provide these to Communications
Connect all potential donors with a gifts officer or company officer
Provide data reporting each quarter on KPI's (numbers, diversity, labor coverage, volunteer to donor conversions)
Lead volunteer efforts at events, under the direction of our Director of Development
Attend all pertinent meetings and provide any requested presentations.
Perform additional tasks and projects as requested by supervisor or leadership.
Qualifications
Bachelor's Degree in a related field or comparable experience
Minimum 3 years' experience in a related field
Excellent communication skills, both written and oral
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Working Conditions
Regular standing, walking, climbing, crouching, bending, pushing, or pulling
Understand, speak, read, and write fluent English
Ability to communicate verbally and to accurately hear, with hearing correction
Ability to see 20/20, with vision correction
Able to lift up to 20 pounds regularly
Able to use fine motor hand functions
$26k-30k yearly est. 16d ago
Hospice Community Liaison
Crossbridge Hospice
Service coordinator job in Kalamazoo, MI
Job Description
At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth.
At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve.
Position Detail:
The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers.
Key Responsibilities:
Business Development & Outreach:
Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons
Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers.
Identify and pursue new business opportunities to grow patient census across service lines.
Represent the organization at community events, health fairs, and professional networking functions.
Patient & Family Engagement:
Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice.
Serve as a compassionate and knowledgeable resource to guide families through the enrollment process.
Communication & Coordination:
Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information
Facilitate seamless communication between referral sources and internal clinical teams.
Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities.
Market Leadership:
Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families
Act as the face of the organization in the local market, promoting brand awareness and trust.
Monitor market trends and competitor activity to inform strategic planning.
Skills and Experience Required
Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field.
Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes:
Referral volume targets
Patient admission and conversion rates
Community engagement metrics
Timely follow-up and documentation standards
Relationship development with referral sources
Strong interpersonal and communication skills, with the ability to engage diverse audiences.
Knowledge of Medicare/Medicaid and other payer sources is a plus.
Knowledge of Hospice eligibility and levels of care is preferred
Knowledge of customer referral source [CRM] management systems for activity tracking
Ability to work independently and collaboratively in a fast-paced environment.
Valid driver's license and reliable transportation required.
Preferred candidates will have a track record of using data to drive decisions, improve outreach strategies, and contribute to overall business development goals.
How much does a service coordinator earn in Kentwood, MI?
The average service coordinator in Kentwood, MI earns between $26,000 and $57,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Kentwood, MI
$39,000
What are the biggest employers of Service Coordinators in Kentwood, MI?
The biggest employers of Service Coordinators in Kentwood, MI are: