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  • Client Resource Coordinator

    Protingent 4.1company rating

    Service coordinator job in Bellevue, WA

    Client Resource Coordinator Job Requirements: Provide exceptional, ongoing service to temporary employees. This includes resolving non-technical issues, addressing concerns, and managing employee relations to ensure long-term satisfaction. Partner with the Account Manager, internal HR, and client stakeholders to ensure a smooth and successful onboarding process for all temporary employees. Conduct routine check-ins with temporary employees every six weeks to facilitate two-way communication and offer ongoing support. Create and maintain activity reports, updating metrics daily, weekly, or quarterly as required. This also includes the upkeep of internal/external trackers and entering/editing data in client software tools. Strong interpersonal skills are crucial for building and maintaining effective relationships with both temporary employees and clients. Must have a service-oriented mindset with a commitment to meeting and exceeding service delivery goals to uphold the company's reputation in the marketplace. Collaborate cross-functionally with the accounting team on audits, reporting and contract management. Generate client leads and referrals. Other responsibilities may be required as needed for the success of the client account. Job Qualifications: Bachelor's degree in a relevant field. Must have at least 1-2 years of customer service experience. Working knowledge of Microsoft Word, Excel. Excellent communication skills. Strong organizational skills with the ability to multi-task and prioritize work assignments. Ability to collaborate with others to achieve team goals. Job Detail's Direct Hire Location: Bellevue, WA -Hybrid Salary range: $65-77K-depending on experience Benefits Available About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation - from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We're passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
    $65k-77k yearly 2d ago
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  • Workplace Coordinator

    Vertisystem (A Mouri Tech Company

    Service coordinator job in Bellevue, WA

    Job Title: Workplace Coordinator - Operations Duration: 12+ Months Contract with Possible extension Pay Range: $30-$35 Per hour on W2 Job Description: • Workplace Coordinator Client's Global Real Estate and Workplace team is seeking an organized, detailed, and dynamic individual to join our workplace operations team. The Workplace Operations Coordinator is responsible for delivering exceptional customer service while managing projects, owning key vendor relationships, and executing day to day operations while maintaining an organized, best in class environment. Our ideal candidate is a proactive individual with a keen curiosity and generosity of spirit that is supportive of everyone: our employees, visitors, guests, and vendors alike. Responsibilities include but are not limited to: • Customer Service - Provide the best customer experience for employees, visitors, board members, candidates, and everyone in between. • Manage Service Now tickets within our Workplace SLA (service level agreement) with a focus on customer delivery Building Management Liaison. • Work with building management by submitting tickets on behalf of our organization. Additionally, you will need to work with building management on vendor access and documentation required to perform work onsite. • Continuous Improvement - Engage in operational protocols and processes to initiate continuous improvement and efficiencies in our operational pipeline. • Communication Ready - Provide timely communications to employees regarding all that impacts them from building related issues to events to holiday schedules, etc. We are looking for an articulate candidate who can converse with business leaders and can equally write a professional email on a moment's notice. • Event Management Support - Work closely with our Workplace Manager and leads to ensure that internal events are set-up and the space returned as originally designed. • Examples: All Hands, Tech Talks, Board meetings, Employee Resource Group events, etc. • Team Player - Be prepared to support all functions of the workplace operations team; support for one another over various programs, initiatives, projects, coverage, and day to day assistance. Be a strong representative of the Client's Workplace brand and support our partner teams. • Financial Partner - Support procurement processes to ensure adherence to workplace budget(s) and oversight of vendor invoices are submitted appropriately and timely for correct payment terms. Support Site Manager with budget management. Required Skills: • 2-5 years of experience supporting a workplace, facilities, or office management team. • Excellent written and oral communications skills required. • Strong problem solving and decision-making skills. • Ability to multi-task and prioritize under pressure in a dynamic environment. • Candidate Must be methodical, analytical, and well-organized. • Must be able to work both with and without direct supervision. • Must be able to handle stress and customer support issues. • Excellent time management skills and ability to deliver on both long-term project and daily tasks. • Must understand the Workplace environment and thus the requirement to be flexible to changing schedules - occasional early mornings, late nights and weekends are required. • Ability to lift at least 25 lbs. and maneuver more.
    $30-35 hourly 3d ago
  • Care Coordinator - Everett Children's Intensive Services Red team

    Compass Health 4.6company rating

    Service coordinator job in Everett, WA

    Job DescriptionCare Coordinator - Full Time ???? Everett, WA | ???? Children's Intensive Services (WISe) Wage DOE: $28.13 - $42.45 Join Compass Health's Red Team Are you passionate about empowering youth and families in your community? Our Everett WISe team is seeking a dedicated Care Coordinator to provide strength-based, wraparound care to children and young adults experiencing behavioral health challenges. About WISe (Wraparound with Intensive Services) WISe is a family- and youth-driven approach that supports Medicaid-eligible individuals up to age 21 with complex behavioral health needs. Services are provided in natural settings - home, school, and community - to help families thrive and avoid restrictive out-of-home placements. ???? Watch this short video to learn more about WISe What You'll Be Doing Provide case management, treatment planning, and therapeutic coordination. Partner with caregivers and natural supports to promote recovery and stability. Deliver services in the community with flexible scheduling, including evenings. Participate in an after-hours on-call rotation for crisis response and outreach. Serve as a core member of a collaborative, multidisciplinary Red Team. What You'll Bring BA/BS/BSW in Behavioral Sciences (required) Experience in behavioral health, social services, or medical settings (preferred) Familiarity or willingness to learn Evidence-Based Practices Valid WA State Driver's License, insured vehicle Must complete Agency Affiliated Counselor application if not already licensed Key Skills Strong collaboration and communication skills Ability to build therapeutic alliances with youth and families Organized and flexible with a solution-focused mindset Competency in EMR and Microsoft Office applications What We Offer (benefits prorated for part-time employees) NO-COST Medical, Dental & Vision for full-time staff 16 vacation days + 12 sick days + 13 paid holidays $500/year in professional development funds Up to 10 days of paid education leave 403(b) retirement match up to 2% Mileage reimbursement Weekly clinical supervision That's over 45 paid days off in your first year! About Compass Health With 110+ years of service, Compass Health is Northwest Washington's largest private, non-profit behavioral health provider. We serve Island, San Juan, Skagit, Snohomish, and Whatcom counties, offering a wide range of programs across outpatient, residential, and inpatient care. Learn more at: ???? ********************* Equal Opportunity Employer Compass Health is committed to a workplace that reflects and respects the diversity of the communities we serve. We encourage applications from all qualified individuals.
    $28.1-42.5 hourly 22d ago
  • Client Experience Coordinator

    Watson 4.1company rating

    Service coordinator job in Poulsbo, WA

    Welcome. We're glad you're here. And we're not just saying that. We're glad we're here too. We're proud of this company and take great pleasure in introducing you to it. Watson manufactures built to order office furniture that is rooted in soulful design. Design that is guided first by the functional needs of our clients. Design that is refined to achieve a timeless and understated beauty that doesn't scream “look at me.” Design that is executed respectfully, uses honest materials, and delivers deeply satisfying quality. We are looking for an energetic and detail-oriented Client Experience Coordinator, to support our Contract Furniture (commercial) business. This role is focused primarily on ensuring purchase orders submitted to Watson are processed efficiently and accurately, while also assisting and supporting our Client Experience Managers in quoting and providing exceptional service to our reps and customers. Welcome to The Orchard Please note: This role is 100% on-site at The Orchard, our breathtaking Pacific Northwest workplace in Poulsbo, Washington. The Orchard is more than just a campus. It's a living, breathing reflection of who we are - surrounded by towering Douglas firs, winding walking trails, and mountain views that make every day feel inspired. It's also where you'll find dogs wagging their tails down the hallways, team members gathering for our monthly BBQs, and spontaneous brainstorming sessions that turn into real change. We believe in investing in growth, yours and ours. We provide learning and development opportunities that help you stretch your skills, explore new ideas, and turn curiosity into capability. What you'll Do: Receive and process purchase orders submitted to Watson; verify all required information is present at time of purchase order submittal and review order acknowledgments for accuracy. Obtain missing information on purchase orders by actively communicating with customers. Collaborate with Client Experience Managers, Accounting, Order Entry, and other internal teams to process orders efficiently. Maintain and manage customer accounts; actively update addresses, contacts, and other related information in CRM. Utilize CRM and industry standard quoting software to facilitate order fulfilment process. Serve as a Watson product expert; acquire and maintain standard and custom product knowledge. Utilize CET to develop accurate quotes, layouts, and formal project documents based on project goals, specifications, and pricing. Update opportunity details in the CRM - dates, values, notes, and relevant information. Understand contracts and cooperative purchasing agreements relevant to order submittals. Exceptional oral and written communication skills to effectively communicate with external customers and internal teams. Exercise flexibility, initiative, and good judgment to resolve problems and field customer inquiries. Who you are: High level analytical skills to identify, determine, and resolve problems effectively and accurately. Capability to understand, retain, and be able to train on complex product lines. Ability to meet deadlines by prioritizing and adapting to a varying workflow while remaining detail oriented. Continuous effort to improve personal knowledge and skills. Qualifications What you'll Need to Know: Bachelor's degree or equivalent experience. Proven ability to multi-task while paying strict attention to detail. Excellent verbal and written communications skills. Strong working knowledge of Microsoft Office. Previous experience in a sales-focused customer service role/furniture experience a plus Culture & Benefits Competitive wages 401k plan with matching contribution Profit Sharing program Extensive healthcare plans Fun, challenging, and engaging culture Pride and satisfaction of manufacturing tangible products Essential Attributes of Watson Employees Insane curiosity Excited and enthusiastic about your work Embrace and exhibit our values Tenacity and determination Strong proactive communication and interpersonal skills Ability to work with variety of stakeholders Reliable and follows through on commitments Problem Solver and critical thinker Watson is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. Watson will consider for employment qualified applicants in a manner consistent with all federal, state, and local ordinances.
    $46k-62k yearly est. 6d ago
  • Volunteer Repack Coordinator

    Food Lifeline 4.0company rating

    Service coordinator job in Seattle, WA

    Job Description Join Food Lifeline as a Volunteer Repack Coordinator! Do you love organizing people and projects, thrive in fast-paced environments, and enjoy hands-on work that directly helps your community? Are you passionate about making sure volunteers have a safe, positive, and productive experience while helping to fight hunger in Western Washington? If so, our Volunteer Repack Coordinator role is calling your name! What You'll Do: As a Volunteer Repack Coordinator, you'll lead and support volunteers in sorting and repacking donated food and household items to get them ready for distribution across our community. You'll guide, train, and inspire volunteers, ensure safe food handling and quality standards, and help keep our warehouse organized and efficient. Every day you'll play a key role in making sure families in need get the food and resources they rely on. Key Responsibilities: Orient, train, and direct groups of volunteers during repack activities, ensuring everyone knows safe food handling procedures and repack standards. Plan, set up, and clean up for volunteer shifts, creating an organized and welcoming environment. Monitor quality, weigh, tag, and palletize repacked products, making sure they are ready for distribution. Maintain warehouse organization and cleanliness in compliance with food safety standards. Operate forklifts, pallet jacks, and other warehouse equipment safely. Track daily production and submit reports using our digital inventory system. Support other warehouse programs, special events, and volunteer initiatives as needed. Who You Are: A people person who enjoys engaging with volunteers and creating a positive experience. Highly organized, reliable, and able to manage multiple tasks at once. Comfortable working in a fast-paced warehouse environment and learning new systems. Proactive, safety-conscious, and excited to make a direct impact on our community. Passionate about Food Lifeline's mission to end hunger and support equitable access to resources. Schedule, Location & Benefits: Salary range is $26.00-28.00/hour with full benefits including employer paid medical coverage for employees and children, dental, and vision insurance, employer paid basic life, long and short-term disability, and a company match for 403(b) retirement plans, and generous paid time off, including parental leave. Based at our Hunger Solution Center in South Park, Seattle- On site 5 days a week Hours vary depending on repack shifts and volunteer needs- nights and weekend work is required Why Join Us? You'll be part of a team that moves food-and hearts-across Western Washington. Every volunteer shift you lead helps ensure that families and communities receive the support they need. Ready to Apply? Submit your resume and cover letter electronically. Applications will be accepted until the position is filled. We strongly encourage candidates from diverse backgrounds and those with lived experience of hunger and inequity to apply. Food Lifeline is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $26-28 hourly 25d ago
  • Health Services Coordinator

    MBK Real Estate 4.2company rating

    Service coordinator job in Mountlake Terrace, WA

    At MBK Senior Living, we're committed to putting people first - our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more! When you join the MBK Senior Living team, you'll enjoy: -Impacting lives and building lasting relationships -Executing exceptional signature programs in dining, fitness, wellness, and care -A supportive community team that encourages personal and professional growth and celebrates your success -A fun-filled, energetic environment that's centered in hospitality and high-quality service -Competitive salaries -Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs -Education loan assistance & scholarships -Financial and legal services -Team Member discounts -Health and Wellness resources Full-time benefits include: -Rich benefits package including Medical, Dental, Vision and 401k matching up to 4% -Childcare and eldercare assistance -Flexible spending accounts If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today! Job Description Pay Range: $42 - $44 per hour Schedule: Split between two communities. 8am - 5pm TH/FRI/SAT at Northgate Plaza- SUN/MON at Mountlake Terrace Plaza Job Summary: The Health Services Coordinator serves on the health services team supporting the overall operations of the department through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). The Health Services Coordinator preserves dignity and promotes independence for each resident while providing care and services according to each individual service plan and in accordance with MBK policy and procedure. Duties & Responsibilities: Conduct and coordinate assessments / evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment. Draft initial individualized Service Plans and update as needed. Review service plans with responsible parties and Executive Director as requested by DHS. Ensure continuity of the assisted living residents' total care regimen. Under the direction of the DHS, provide training and education as needed on a range of essential topics including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate record, and state requirements to provide the best possible resident care. Perform all assigned duties accurately and timely including required documentation. Serve as a medication technician, if needed. Provide coverage of job duties within the department during absences, either through assistance in finding coverage, or personal completion of duties. Check vital signs as directed and look for signs that health is deteriorating or improving. Perform basic nursing functions such as treatments, medication delivery and managing resident emergencies ensuring residents are comfortable, well-fed, and hydrated. Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment. Coordinate prescription orders with doctors' offices and manage pharmacy delivery of medications including oversight of the central storage, tracking and delivery of medications, and ensuring Medication Administration Records are completed according to company policy and State regulations. Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers. Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies, and procedures. Understand and comply with all Federal, State, and local regulations, and all company policies and procedures. Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values. Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director. Education Requirements: RN, LVN or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license including CEU completion and timely renewal. Experience Requirements (in years): 2+ years of prior related work experience functioning in a similar healthcare environment. Required Competencies/Licenses/Certifications: Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months). Valid state driver's license and valid insurance or reliable method of transportation required. Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment. Must have excellent communication skills including the ability to speak, write and read English. Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations. Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests. Must possess strong organizational, problem solving and time management skills. Must maintain a neat and organized work environment to promote safe coordination of resident care. Physical Demands & Work Environment: Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays. Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion. Ability to move intermittently throughout the workday, in the community and between neighborhoods. Ability to lift and carry up to 50 pounds and push up to 250 pounds. Ability to assist in the physical movement of residents during routine transfers or in emergency situations. Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit - to be the senior living provider of choice in each market we serve. MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017. MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact *************************. Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately. Other Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members' professional licenses. HIPAA Disclosure: All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates' professional license.
    $42-44 hourly Auto-Apply 4d ago
  • Specialty Services Coordinator

    Valley Medical Center 3.8company rating

    Service coordinator job in Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Specialty Services Coordinator JOB OVERVIEW: The Specialty Services Coordinator position is responsible for scheduling and coordinating services for patients in multiple hospital-based specialty services and providers, as well as, clinic services, pre-registration, insurance verification, estimate creation, collection of payments over the phone, using inbound and outbound call handling, as well as a backup for in-person check in and MyChart requests. DEPARTMENT: Patient Access, Clinic Network WORK HOURS: As assigned REPORTS TO: Manager, Patient Access or Clinic Network PREREQUISITES: * High School Graduate or equivalent (G.E.D.) required. * Minimum 1-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers always. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the customer's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per procedural template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility; detailed knowledge of insurance providers, their portals and their expectations for authorization approval for referral services/appointments. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Registration Quality, Productivity and Collections. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: Administrative Partner * Essential Responsibilities and Competencies: * The responsibilities outlined in the Patient Access Associate job description. * Responsible for scheduling and coordination of multiple providers schedules, including but not limited to Radiologist, nursing, anesthesia, etc., registration, insurance verification, estimate creation, collection of point of service payments for services supported by their department, this includes: * Complex scheduling coordination services for multiple hospital and clinic services supported by department. * Confirms referrals received for services are complete and accurate. * Uses EPIC to gather necessary scheduling information such as patient acuity using snap board to view scheduling regimens, referral and patient WQ's or ancillary orders to ensure timely throughput. * Proficient in complex scheduling; requiring coordination of multiple resources external to EPIC, i.e. ensuring pre-requisites are completed (such as labs, films and medical history), appropriate clinical resources are available. * Coordinates requests for additional information from referring offices as required for complete and accurate scheduling and reimbursement. * Utilizes protocols to identify when escalation is needed based on the symptoms that patients report when calling. * Outbound dialing for referral work queues: * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Confirms services provided at Valley will be covered by patient's insurance and if we are out of network, informs patient benefit limitations. * Generates patient estimates and follows Point of Service Collection (POS) Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Prior to services, confirms the account meets financial clearance criteria, if unable to financially clear the account, refers to FA or management for assistance. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes patient and referral WQ's to ensure accounts are actively worked and documentation is complete. * Schedules per department protocols * Responsible for organizing and prioritizing work as outlined in department standard workflows. * Receives, distributes, and responds to email, volte, Inbasket messages, and in-persons requests. * Meet defined targets for productivity, POS collections and financial clearance. * Receives, distributes, and responds to mail for work area, including checking referral WQ's, Aspect, Epic Inbasket and faxes according to department standards. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUE FLSA: NE CC: Multiple Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.) required. * Minimum 1-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers always. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the customer's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per procedural template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility; detailed knowledge of insurance providers, their portals and their expectations for authorization approval for referral services/appointments. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Registration Quality, Productivity and Collections. * Ability to speak, spell and utilize appropriate grammar and sentence structure.
    $33k-39k yearly est. 60d+ ago
  • Client Care Coordinator

    Mindful Support Services 4.2company rating

    Service coordinator job in Seattle, WA

    Job Description Job Type: Full-time; 100% in-office at our Northgate (Seattle) headquarters; hiring multiple candidates for this position as our company grows! Salary: $21.00 per hour About Mindful Support Services Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have added over 2,000 providers throughout our 20 locations, and we are continuing to grow! We encourage you to apply if you have had customer service experience in ANY fast-paced industry! About the Role: Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and gives you applicable skills to use in your career? You've come to the right place! You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices. This role is internally called "Client Support Specialist" and serves as the initial contact for new client intakes and appointment scheduling. The Client Support Specialist is trained to pair new clients with the provider that best fits their needs. They also build healthy relationships with clients over the phone by educating and setting expectations about insurance, authorizations, payments, and individual provider policies. Client Support Specialists perform an essential function in improving our community's access to mental health care. No prior medical or insurance experience is required; in-depth training is provided by the skilled and supportive team. Responsibilities: Create a warm and welcoming phone call for new clients calling to access mental healthcare for the first time. Match new clients with the mental health provider that best suits their needs. Communicate clearly and effectively. Demonstrate excellent attention to detail when entering client data. Meet personal/team qualitative and quantitative goals. Assist with emotionally challenging phone calls and refer clients in crisis to the appropriate resources. Educate clients about insurance, authorizations, provider policies, and payments. Requirements Who We Hire: Customer Service Experience: 2+ years of experience in a fast-paced customer support role. Resilience: Navigate challenging conversations with empathy and maintain composure while supporting clients facing minor or severe mental health issues. Growth Oriented Mindset: Embrace challenges, seek continuous improvement, be open to feedback and learning opportunities. Strong Communication Skills: Communicate clearly and effectively over the phone, email or Microsoft Teams. Multitasking and Time Management: Handle multiple tasks, setting priorities, and managing time efficiently. Problem-Solving Skills: Match clients with the appropriate provider based on their needs once trained. Positive Attitude: Maintain a positive and professional attitude, even in challenging situations. Commitment to Community: Passion for improving access to mental health care in the community. Schedule: Full-time Team rotates opening, mid, and closing shifts during operating hours of 7:30am-8:10pm. Rotating weekend shifts 8am-5pm, every 1-3 weeks 5 shifts per week for Full-Time; includes rotating weekends Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time Salary: $21.00 per hour Hiring multiple candidates for this position as we grow as a company!
    $21 hourly 11d ago
  • Volunteer Coordinator

    Boys & Girls Clubs of The Olympic Peninsula 3.9company rating

    Service coordinator job in Sequim, WA

    Job DescriptionSalary: $17.13 Title: Volunteer Coordinator Performance Profile Source: Professional Department: Resource Development Reports To: Director of Philanthropy Pay Rate: $17.13 FLSA Status: Part-time, Non-Exempt, hourly rate, 5 10 hours a week Primary Function: Volunteer recruitment, screening, training, scheduling, and coordinating activities for volunteers. Monitors volunteer requirements and assist with volunteer deployment. Key Roles (Essential Job Responsibilities): Leadership Implement established procedures for volunteer recruitment, selection, training, and duties throughout the organization. Strategic Planning Identify potential volunteer sources and develop strategies to recruit volunteers with the skills needed to align with organizational needs and priorities. Evaluate volunteer activities and participation, refining selection and training to ensure a high level of productivity by volunteers and staff. Resource Management Monitor expenses related to volunteer programs and activities to stay within budget. Collaborate with Volunteer Administrator to stay current on credentials and training. Reward, acknowledge, and steward volunteers. Partnership Development Develop collaborative relationships with other organizations supporting volunteerism or serving as potential sources for Club volunteers. Act as a liaison with community members, service and community groups, and school districts to enhance Club and community relations and to build public trust. Marketing and Public Relations Attend special events (such as community volunteer resource fairs) and Club-wide activities to recruit and increase awareness of existing and new volunteer opportunities. Work with Marketing Coordinator to ensure PR objectives are met and volunteers promoted and celebrated. Relationships: Internal: Maintain verbal and written contact with the Club/Program Directors, Resource Development team and staff, to identify needs, provide directions, and technical advice to volunteers. External: Maintain verbal and written contact with external organizations and community groups, serving as a resource for volunteer recruitment and selection. Recognize external organizations supporting our volunteer needs. Skills/Knowledge Required: An associates degree from an accredited college is preferred. At least two years of work or volunteer experience in a service organization, emphasizing volunteer programs and activities, or serving as a volunteer preferred. Strong verbal and written communication skills, with good public presentation skills. Excellent interpersonal skills and the ability to work well with all types of people. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Teams, email, and social media. Drivers License preferred Physical Requirements/Work Environment: May require occasional lifting. Must be able to drive Club vehicles. Long periods of standing may be necessary. Disclaimer: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
    $17.1 hourly 2d ago
  • Family Ministries Coordinator (Family Pastor)

    Churchome 3.8company rating

    Service coordinator job in Kirkland, WA

    At Churchome, we are on a mission to be the best at telling the story of Jesus to the world. His story is the story of amazing grace demonstrated in lavish love and great forgiveness offered to all people in every part of the world so they can find home in God. Jesus is the focal point of His story. He is the personification of grace, love, and forgiveness and He desires everyone to know Him and experience who He is. So we want everyone to know and experience Jesus too! ABOUT THIS ROLE The Family Ministries Coordinator is responsible for resourcing and empowering parents to pastor their children, while keeping them informed about all that is happening in YC and CK. This pastoral leader will forge on-ramps for connectivity through gatherings, meetup, content, and marketing strategies. The Family Ministries Coordinator must be a forward-focused, team player with a faith-filled attitude. The role reports to the Generations Director. The Family Ministries Coordinator will direct the organization toward its primary objectives of pastoring children through their parents based on the goal to be the best at telling the story of Jesus to the world, by performing the following responsibilities personally or through volunteers. RESPONSIBILITIES Pastoral point of contact for Parent Pastor Chat engagements and weekly time allotted to pastor chat participation. Lead and manage consistent and effective communication to families of youth and kids, including parent emails, text sends, social media, and registration verbiage. Manage cross-functional team expectations for social media messaging and metrics. Acts as a liaison between the Marketing and Communication department and the Generations team with the focus on social media presence. Create opportunities for community among parents through parent groups. Connect with key parents on a regular basis via phone calls, texts, emails, digital groups and in person connections when possible for prayer, encouragement and support. Collaborate with YC, CK's & College Ministry Teams to provide a parents perspective to plans/events for students. Collaborate with regional generations pastors to address family needs in decentralized communities. Using data and analytics, as well as direct feedback from parents to develop systems for training and resourcing parents to be their child's first and best pastor. Work cross-functionally with the content team to develop parenting resources and the content for parents is curated and distributed effectively. Churchome may also assign other duties or responsibilities, in its sole discretion. EMPLOYMENT REQUIREMENTS Education/Experience: 5+ years of relevant work experience Formal pastoral licensing or training preferred Experience working with children, youth, and their families Parenting Experience Knowledge/Skills: Strong leadership, organizational, administrative, and project management skills. Effective communication, both verbally and written. Ability to work independently and within a team environment. Confidentiality and Discretion; with higher levels of responsibility and authority comes a greater demand for discretion and wisdom. Strong relationally and the ability to influence and be involved with pastoral care, spiritual growth, and building teams. BENEFITS OF WORKING AT CHURCHOME Generous paid vacation and holiday time off Comprehensive health benefits for FTE 403B plan with matching employer funds Flexible work environment Paid parental leave, including adoption A community of incredible colleagues with a heart for Jesus and passion for their work We are committed to building an equitable and inclusive culture of belonging that not only embraces the diversity of our staff but also reflects the diversity of the communities we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work. We are forward-focused, team players who possess faith-filled attitudes so we can be the best at telling the story of Jesus to the world. EMPLOYMENT INFORMATION Work Location: Flexible Employee Work Hours Per Week: 40 Supervisor: Generations Director Pastoral Licensure/Requirement: Preferred Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Employees of Churchome must comply with the policies, procedures, requirements and responsibilities set forth in the staff handbook and the church's other manuals and directives, as revised by the church from time to time. These include, for example, attendance at the weekly staff meeting, lifestyle expectations and church attendance expectations. This is subject to revision by Churchome at any time and for any reason. Nothing in this shall be construed as an implied agreement or promise of specific treatment of an employee, and it does not change the at-will employment relationship between the employee and Churchome. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
    $41k-53k yearly est. 60d+ ago
  • Student Staff

    Capstone On Campus Management LLC 3.6company rating

    Service coordinator job in Seattle, WA

    Job Description Job Title: Student Staff Reports To: Assistant Director of Residence Life not eligible for benefits. FLSA Status: Student Non-Exempt Company Information: Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. Summary: The Student Staff is responsible for assisting operations of the HRL team. Essential Duties and Responsibilities: Maintaining confidentiality in all matters concerning student/staff discipline and any other matters. Remaining behind the front desk to monitor all building access. Answering the desk phones professionally. Assisting residents with work order requests. Checking in/out loan keys to residents. Adhering to employment schedule and dress code. Enforcing policies/procedures of the residence halls and the university (including campus, state, and federal regulations). Other tasks as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) is required. Current student at Cornish College of the Arts Demonstrate proficiency in verbal communication. Possess strong customer service skills. Must have troubleshooting and diagnostic skills. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. This position is not eligible for benefits. If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
    $34k-50k yearly est. 10d ago
  • Volunteer Coordinator II

    Catholic Community Services and Catholic Housing Services

    Service coordinator job in Kirkland, WA

    New Bethlehem Programs provides 24/7 enhanced shelter, day center, and supportive services to families experiencing homelessness. This a multi-faceted position responsible for the coordination and stewardship of New Bethlehem Place's volunteer base. The primary responsibilities of this position, includes activity coordination, serve as a point of contact, mentor, train, and lead volunteers. The volunteer base includes over 400 people. Volunteer Coordinator II position offer a compensation range of $23.41 - $24.82 per hour (DOE) Full‑time, 40‑hour position include a competitive benefits package: Medical, dental, and vision coverage, plus life insurance and long‑term disability Health Savings Account (HSA) and Flexible Spending Account (FSA) options Generous paid time off, including paid sick leave, 15 vacation days, 12 paid holidays, and 1 personal holiday CCS/CHS 403(b) Employee Savings Plan Employee Assistance Program (EAP) Responsibilities Ensure a strong and vibrant Volunteer Program Recruit, train, retain, and supervise volunteers for the program Manage the volunteer calendar, which includes shift and meals sign-ups; work with website manager to keep content current. Manage and work with the Volunteer Committee, which oversees community engagement, activities, and events. This position will supervise several part-time volunteers, who work up to 15 hours per week, including the Supplies Manager, Kitchen Manager, and Children's Playtime Volunteer team. Lead Monthly Volunteer Orientations. Review volunteers' performance and provide reviews and feedback. Give presentations at partner locations and organize events dedicated to recruitment and retention of volunteers. Work closely with program staff and fund development team on providing program updates and changes to volunteer opportunities, protocols, and procedures. Fund Development Support and Communications Collaborate with program leadership and external consultant, in managing responsibilities related to fundraising and special events. Build and maintain good relationships with in-kind donor partners in the community. Organize in-kind donations and work with volunteers to coordinate supplies and control inventory, including purchasing supplies. Work with partner parishes, faith-based groups, community organizations, and program leadership on evolving opportunities and projects. Manage gift card donations and distribution for clients and program operations. Manage Volunteer Applications Manage volunteer paperwork, facilitate application approval, and complete background checks. Fiscal responsibility Complete and submit monthly credit card reconciliations Monitor invoices/statements from vendors for accurate billing. Then prepare Accounts Payable (check request) documentation for Program Director approval Responsible for in house program assets, i.e., bus tickets, Zoo pass's ECT. Processing monthly bus ticket reports and others as needed. Program Van Maintenance Ensure the program van is in good working condition, including insurance, registration, routine maintenance, and fueling. Job Conditions This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Other working conditions may include interruptions, working alone, evening or weekend work responding to emergencies and working on-call. Physical and Mental Acuity Requirements The requirements described here are representative of those required of an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to understand custodial and maintenance manuals and apply the concepts. Ability to assess maintenance emergencies and make judgments about appropriate immediate and longer-term responses. Ability to observe safety rules. Ability to drive a vehicle up to 20 feet in length. Ability to climb ladders and work in high places. Ability to walk, kneel, climb, stand, crouch, stoop, reach, push, pull and other related activities associated with maintenance work. Ability to lift loads not normally exceeding 50 pounds. Ability to lift up to 100 pounds together with a team member. Ability to handwrite legibly. Ability to prioritize multiple tasks, and to plan, schedule and follow-through on projects. Ability to work independently and as a team member. Manual dexterity to handle tools, make small adjustments, etc. Ability to work occasionally in poor weather conditions, including heat, cold, rain and snow. Qualifications AA Degree or at least one year similar work experience. Ability to foster an environment which honors and supports anti-racism, diversity, and commitment to treating others with dignity and respect. Strong organizational and time-management skills. Basic knowledge and experience working with computers, especially Microsoft Office. Strong interpersonal skills; ability to relate well to staff, residents, and volunteers. Valid Washington State driver's license or ability to get one with 60 days. Ability to work within the mission, goals and objectives of Catholic Community Services. Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position. EMPLOYEE/EMPLOYER PLEDGE: We will not tolerate attitudes, behaviors, or statements that alienate, offend, or injure any person associated with CCS because of their racial or ethnic origin. We will enable and support all efforts to become aware of and eliminate racism and racist behaviors within CCS and the broader community. We will take exceptional steps to identify and root out such biases, especially where there appear to be long standing, institutional patterns of unacceptable behavior or lack of performance.
    $23.4-24.8 hourly Auto-Apply 9d ago
  • Volunteer Coordinator II

    Ccsww

    Service coordinator job in Kirkland, WA

    New Bethlehem Programs provides 24/7 enhanced shelter, day center, and supportive services to families experiencing homelessness. This a multi-faceted position responsible for the coordination and stewardship of New Bethlehem Place's volunteer base. The primary responsibilities of this position, includes activity coordination, serve as a point of contact, mentor, train, and lead volunteers. The volunteer base includes over 400 people. Volunteer Coordinator II position offer a compensation range of $23.41 - $24.82 per hour (DOE) Full‑time, 40‑hour position include a competitive benefits package: Medical, dental, and vision coverage, plus life insurance and long‑term disability Health Savings Account (HSA) and Flexible Spending Account (FSA) options Generous paid time off, including paid sick leave, 15 vacation days, 12 paid holidays, and 1 personal holiday CCS/CHS 403(b) Employee Savings Plan Employee Assistance Program (EAP) Responsibilities Ensure a strong and vibrant Volunteer Program Recruit, train, retain, and supervise volunteers for the program Manage the volunteer calendar, which includes shift and meals sign-ups; work with website manager to keep content current. Manage and work with the Volunteer Committee, which oversees community engagement, activities, and events. This position will supervise several part-time volunteers, who work up to 15 hours per week, including the Supplies Manager, Kitchen Manager, and Children's Playtime Volunteer team. Lead Monthly Volunteer Orientations. Review volunteers' performance and provide reviews and feedback. Give presentations at partner locations and organize events dedicated to recruitment and retention of volunteers. Work closely with program staff and fund development team on providing program updates and changes to volunteer opportunities, protocols, and procedures. Fund Development Support and Communications Collaborate with program leadership and external consultant, in managing responsibilities related to fundraising and special events. Build and maintain good relationships with in-kind donor partners in the community. Organize in-kind donations and work with volunteers to coordinate supplies and control inventory, including purchasing supplies. Work with partner parishes, faith-based groups, community organizations, and program leadership on evolving opportunities and projects. Manage gift card donations and distribution for clients and program operations. Manage Volunteer Applications Manage volunteer paperwork, facilitate application approval, and complete background checks. Fiscal responsibility Complete and submit monthly credit card reconciliations Monitor invoices/statements from vendors for accurate billing. Then prepare Accounts Payable (check request) documentation for Program Director approval Responsible for in house program assets, i.e., bus tickets, Zoo pass's ECT. Processing monthly bus ticket reports and others as needed. Program Van Maintenance Ensure the program van is in good working condition, including insurance, registration, routine maintenance, and fueling. Job Conditions This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Other working conditions may include interruptions, working alone, evening or weekend work responding to emergencies and working on-call. Physical and Mental Acuity Requirements The requirements described here are representative of those required of an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to understand custodial and maintenance manuals and apply the concepts. Ability to assess maintenance emergencies and make judgments about appropriate immediate and longer-term responses. Ability to observe safety rules. Ability to drive a vehicle up to 20 feet in length. Ability to climb ladders and work in high places. Ability to walk, kneel, climb, stand, crouch, stoop, reach, push, pull and other related activities associated with maintenance work. Ability to lift loads not normally exceeding 50 pounds. Ability to lift up to 100 pounds together with a team member. Ability to handwrite legibly. Ability to prioritize multiple tasks, and to plan, schedule and follow-through on projects. Ability to work independently and as a team member. Manual dexterity to handle tools, make small adjustments, etc. Ability to work occasionally in poor weather conditions, including heat, cold, rain and snow. Qualifications AA Degree or at least one year similar work experience. Ability to foster an environment which honors and supports anti-racism, diversity, and commitment to treating others with dignity and respect. Strong organizational and time-management skills. Basic knowledge and experience working with computers, especially Microsoft Office. Strong interpersonal skills; ability to relate well to staff, residents, and volunteers. Valid Washington State driver's license or ability to get one with 60 days. Ability to work within the mission, goals and objectives of Catholic Community Services. Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position. EMPLOYEE/EMPLOYER PLEDGE: We will not tolerate attitudes, behaviors, or statements that alienate, offend, or injure any person associated with CCS because of their racial or ethnic origin. We will enable and support all efforts to become aware of and eliminate racism and racist behaviors within CCS and the broader community. We will take exceptional steps to identify and root out such biases, especially where there appear to be long standing, institutional patterns of unacceptable behavior or lack of performance.
    $23.4-24.8 hourly Auto-Apply 3d ago
  • Service Coordinator - Day Shift, The Gateway

    DESC 4.3company rating

    Service coordinator job in Seattle, WA

    Days Off: Thursday, Friday Shift: Day Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: We are looking for energized and passionate Service Coordinators to manage basic day-to-day operations at The Gateway. Service Coordinators are tasked delivering these critical survival services as part of a large team, all of whom are committed to serving our most vulnerable citizens. MAJOR DUTIES AND RESPONSIBILITIES: Maintain order and communicate/enforce agency rules and policies. Intervene in client crises (medical, mental health, interpersonal). Initiate and maintain appropriate social interactions with clients. Monitor dorms, bathrooms and dayrooms to maintain safety and security of clients and premises. Consult with other staff and/or outside agencies as needed regarding client issues and needs. Provide information on social/health services and procedures (in-agency and outside agency) to clients. Refer clients needing more extensive services to specialized program staff or to outside services, when appropriate. Screen referrals from other agencies. Work with and support community volunteers who volunteer during shift. Actively participate in staff meetings and in-service trainings. Assist with the preparation, organization, serving and cleanup of food service scheduled during shift. Maintain order and cleanliness of work area. Recruit and supervise client volunteers for regular volunteer tasks. Work scheduled hours at shelter stations and/or milieu coverage and perform all duties of those areas. Monitor and ensure the return of all towels, blankets and other DESC property issued to clients. Register clients and document services provided during shift hours, in accordance with established procedures. Monitor day rest clients. Assist with transition from nighttime shelter to day program activities, such as morning cleanup. Observe client behaviors in the area surrounding the shelter, and intervene when necessary to discourage loitering, fighting, use or sale of drugs and alcohol, and other uncivil or illegal behaviors. Provide assistance to homeless people and others who are experiencing crises caused by mental illness and/or excessive drug/alcohol consumption. Provide information about and referral to other services available in the community to homeless people and others in need. Other duties as assigned. Requirements MINIMUM QUALIFICATIONS: Basic understanding of homelessness and various characteristics of homeless adult populations. Ability to communicate and work effectively with staff from various backgrounds and disciplines. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior. Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Experience with the challenges of mental illness and substance use. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $31.42 - $34.69 per hour
    $31.4-34.7 hourly 6d ago
  • Dining Services Aide

    Radiant Senior Living 2.8company rating

    Service coordinator job in La Conner, WA

    WE CAN HELP YOU GROW! Come join an awesome team! We strive to maintain a care-centered culture that begins with caring for you in the same way we care for our residents. Each individual member of our team plays an extremely valuable role in our community as they use their cheerfulness, enthusiasm, and kindness to care for and brighten the daily lives of the seniors we serve. WAYS WE CARE FOR YOU Competitive wages with increased wage scale - Have experience? Find out what you can start at! If you don't have experience, no problem, come and grow with us! Generous benefits package including medical, dental, vision, and supplemental insurance PTO Referral bonus program Flexible Spending Accounts 401(k) PERKS Enjoy “Perks at Work” which offers access to 30,000+ national and local employee discounts, online classes, and personal development Use earned Radiant Bucks to purchase special items Monthly all-staff meetings with fun events and great prizes Flexible Scheduling GROWTH Opportunities for career advancement and promotion Online and in-person education and training Education Reimbursement Program Ongoing training programs and services THE DIFFERENCE YOU WILL MAKE: Operate the commercial dishwasher and clean pots, pans, and utensils Maintain the cleanliness and organization of the dishwasher areas according to food service safety and sanitation standards Provide and serve food to residents, staff, and family members using proper etiquette Daily and scheduled cleaning duties Set up meal trays, food carts, dining room Ensure all dining room pantry items and beverages are stocked If you have a heart to serve, a positive attitude, and the desire to learn & grow we would love to talk to you!
    $30k-34k yearly est. 2d ago
  • Volunteer Repack Coordinator

    Food Lifeline 4.0company rating

    Service coordinator job in Seattle, WA

    Join Food Lifeline as a Volunteer Repack Coordinator! Do you love organizing people and projects, thrive in fast-paced environments, and enjoy hands-on work that directly helps your community? Are you passionate about making sure volunteers have a safe, positive, and productive experience while helping to fight hunger in Western Washington? If so, our Volunteer Repack Coordinator role is calling your name! What You'll Do: As a Volunteer Repack Coordinator, you'll lead and support volunteers in sorting and repacking donated food and household items to get them ready for distribution across our community. You'll guide, train, and inspire volunteers, ensure safe food handling and quality standards, and help keep our warehouse organized and efficient. Every day you'll play a key role in making sure families in need get the food and resources they rely on. Key Responsibilities: Orient, train, and direct groups of volunteers during repack activities, ensuring everyone knows safe food handling procedures and repack standards. Plan, set up, and clean up for volunteer shifts, creating an organized and welcoming environment. Monitor quality, weigh, tag, and palletize repacked products, making sure they are ready for distribution. Maintain warehouse organization and cleanliness in compliance with food safety standards. Operate forklifts, pallet jacks, and other warehouse equipment safely. Track daily production and submit reports using our digital inventory system. Support other warehouse programs, special events, and volunteer initiatives as needed. Who You Are: A people person who enjoys engaging with volunteers and creating a positive experience. Highly organized, reliable, and able to manage multiple tasks at once. Comfortable working in a fast-paced warehouse environment and learning new systems. Proactive, safety-conscious, and excited to make a direct impact on our community. Passionate about Food Lifeline's mission to end hunger and support equitable access to resources. Schedule, Location & Benefits: Salary range is $26.00-28.00/hour with full benefits including employer paid medical coverage for employees and children, dental, and vision insurance, employer paid basic life, long and short-term disability, and a company match for 403(b) retirement plans, and generous paid time off, including parental leave. Based at our Hunger Solution Center in South Park, Seattle- On site 5 days a week Hours vary depending on repack shifts and volunteer needs- nights and weekend work is required Why Join Us? You'll be part of a team that moves food-and hearts-across Western Washington. Every volunteer shift you lead helps ensure that families and communities receive the support they need. Ready to Apply? Submit your resume and cover letter electronically. Applications will be accepted until the position is filled. We strongly encourage candidates from diverse backgrounds and those with lived experience of hunger and inequity to apply. Food Lifeline is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $26-28 hourly Auto-Apply 18d ago
  • Client Care Coordinator

    Mindful Support Services 4.2company rating

    Service coordinator job in Seattle, WA

    Job Type: Full-time; 100% in-office at our Northgate (Seattle) headquarters; hiring multiple candidates for this position as our company grows! Salary: $21.00 per hour Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have added over 2,000 providers throughout our 20 locations, and we are continuing to grow! We encourage you to apply if you have had customer service experience in ANY fast-paced industry! About the Role: Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and gives you applicable skills to use in your career? You've come to the right place! You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices. This role is internally called "Client Support Specialist" and serves as the initial contact for new client intakes and appointment scheduling. The Client Support Specialist is trained to pair new clients with the provider that best fits their needs. They also build healthy relationships with clients over the phone by educating and setting expectations about insurance, authorizations, payments, and individual provider policies. Client Support Specialists perform an essential function in improving our community's access to mental health care. No prior medical or insurance experience is required; in-depth training is provided by the skilled and supportive team. Responsibilities: Create a warm and welcoming phone call for new clients calling to access mental healthcare for the first time. Match new clients with the mental health provider that best suits their needs. Communicate clearly and effectively. Demonstrate excellent attention to detail when entering client data. Meet personal/team qualitative and quantitative goals. Assist with emotionally challenging phone calls and refer clients in crisis to the appropriate resources. Educate clients about insurance, authorizations, provider policies, and payments. Requirements Who We Hire: Customer Service Experience: 2+ years of experience in a fast-paced customer support role. Resilience: Navigate challenging conversations with empathy and maintain composure while supporting clients facing minor or severe mental health issues. Growth Oriented Mindset: Embrace challenges, seek continuous improvement, be open to feedback and learning opportunities. Strong Communication Skills: Communicate clearly and effectively over the phone, email or Microsoft Teams. Multitasking and Time Management: Handle multiple tasks, setting priorities, and managing time efficiently. Problem-Solving Skills: Match clients with the appropriate provider based on their needs once trained. Positive Attitude: Maintain a positive and professional attitude, even in challenging situations. Commitment to Community: Passion for improving access to mental health care in the community. Schedule: Full-time Team rotates opening, mid, and closing shifts during operating hours of 7:30am-8:10pm. Rotating weekend shifts 8am-5pm, every 1-3 weeks 5 shifts per week for Full-Time; includes rotating weekends Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time Salary: $21.00 per hour Hiring multiple candidates for this position as we grow as a company!
    $21 hourly Auto-Apply 9d ago
  • Care Coordinator - Island & San Juan Children's Intensive Services

    Compass Health 4.6company rating

    Service coordinator job in Coupeville, WA

    Care Coordinator - Full Time Coupeville, WA | Children's Intensive Services (WISe) Join Compass Health Are you passionate about empowering youth and families in your community? Our Island & San Juan WISe team is seeking a dedicated Care Coordinator to provide strength-based, wraparound care to children and young adults experiencing behavioral health challenges. About WISe (Wraparound with Intensive Services) WISe is a family- and youth-driven approach that supports Medicaid-eligible individuals up to age 21 with complex behavioral health needs. Services are provided in natural settings - home, school, and community - to help families thrive and avoid restrictive out-of-home placements. Watch this short video to learn more about WISe What You'll Be Doing Provide case management, treatment planning, and therapeutic coordination. Partner with caregivers and natural supports to promote recovery and stability. Deliver services in the community with flexible scheduling, including evenings. Participate in an after-hours on-call rotation for crisis response and outreach. Serve as a core member of a collaborative, multidisciplinary team. What You'll Bring BA/BS/BSW in Behavioral Sciences (required) Experience in behavioral health, social services, or medical settings (preferred) Familiarity or willingness to learn Evidence-Based Practices Valid WA State Driver's License, insured vehicle Must complete Agency Affiliated Counselor application if not already licensed Key Skills Strong collaboration and communication skills Ability to build therapeutic alliances with youth and families Organized and flexible with a solution-focused mindset Competency in Microsoft Office applications What We Offer (benefits prorated for part-time employees) NO-COST Medical, Dental & Vision for full-time staff 16 vacation days 12 sick days 13 paid holidays $500/year in professional development funds Up to 10 days of paid education leave 403(b) retirement match up to 2% Mileage reimbursement Weekly clinical supervision That's over 45 paid days off in your first year! About Compass Health With 110 years of service, Compass Health is Northwest Washington's largest private, non-profit behavioral health provider. We serve Island, San Juan, Skagit, Snohomish, and Whatcom counties, offering a wide range of programs across outpatient, residential, and inpatient care. Learn more at: ********************* Equal Opportunity Employer Compass Health is committed to a workplace that reflects and respects the diversity of the communities we serve. We encourage applications from all qualified individuals. Behaviors Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Self-Starter: Inspired to perform without outside help Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Education Bachelor Bachelor-Science Bachelor-Arts Licenses & Certifications Agency Aff Coun-Registerd NPPES Drivers License Car Insurance
    $33k-39k yearly est. 8d ago
  • Student Staff

    Capstone On Campus Management LLC 3.6company rating

    Service coordinator job in Seattle, WA

    Job Title: Student Staff Reports To: Assistant Director of Residence Life not eligible for benefits. FLSA Status: Student Non-Exempt Company Information: Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. Summary: The Student Staff is responsible for assisting operations of the HRL team. Essential Duties and Responsibilities: Maintaining confidentiality in all matters concerning student/staff discipline and any other matters. Remaining behind the front desk to monitor all building access. Answering the desk phones professionally. Assisting residents with work order requests. Checking in/out loan keys to residents. Adhering to employment schedule and dress code. Enforcing policies/procedures of the residence halls and the university (including campus, state, and federal regulations). Other tasks as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) is required. Current student at Cornish College of the Arts Demonstrate proficiency in verbal communication. Possess strong customer service skills. Must have troubleshooting and diagnostic skills. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. This position is not eligible for benefits. If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
    $34k-50k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator - Island & San Juan Children's Intensive Services

    Compass Health 4.6company rating

    Service coordinator job in Coupeville, WA

    Care Coordinator - Full Time Coupeville, WA | Children's Intensive Services (WISe) Join Compass Health Are you passionate about empowering youth and families in your community? Our Island & San Juan WISe team is seeking a dedicated Care Coordinator to provide strength-based, wraparound care to children and young adults experiencing behavioral health challenges. About WISe (Wraparound with Intensive Services) WISe is a family- and youth-driven approach that supports Medicaid-eligible individuals up to age 21 with complex behavioral health needs. Services are provided in natural settings - home, school, and community - to help families thrive and avoid restrictive out-of-home placements. Watch this short video to learn more about WISe What You'll Be Doing Provide case management, treatment planning, and therapeutic coordination. Partner with caregivers and natural supports to promote recovery and stability. Deliver services in the community with flexible scheduling, including evenings. Participate in an after-hours on-call rotation for crisis response and outreach. Serve as a core member of a collaborative, multidisciplinary team. Travel to the San Juan Islands may be required in this position. What You'll Bring BA/BS/BSW in Behavioral Sciences (required) Experience in behavioral health, social services, or medical settings (preferred) Familiarity or willingness to learn Evidence-Based Practices Valid WA State Driver's License, insured vehicle Must complete Agency Affiliated Counselor application if not already licensed Key Skills Strong collaboration and communication skills Ability to build therapeutic alliances with youth and families Organized and flexible with a solution-focused mindset Competency in Microsoft Office applications What We Offer (benefits prorated for part-time employees) NO-COST Medical, Dental & Vision for full-time staff 16 vacation days 12 sick days 13 paid holidays $500/year in professional development funds Up to 10 days of paid education leave 403(b) retirement match up to 2% Mileage reimbursement Weekly clinical supervision That's over 45 paid days off in your first year! About Compass Health With 110 years of service, Compass Health is Northwest Washington's largest private, non-profit behavioral health provider. We serve Island, San Juan, Skagit, Snohomish, and Whatcom counties, offering a wide range of programs across outpatient, residential, and inpatient care. Learn more at: ********************* Equal Opportunity Employer Compass Health is committed to a workplace that reflects and respects the diversity of the communities we serve. We encourage applications from all qualified individuals. Behaviors Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals Self-Starter: Inspired to perform without outside help Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Education Bachelor Bachelor-Science Bachelor-Arts Licenses & Certifications Agency Aff Coun-Registerd NPPES Drivers License Car Insurance
    $33k-39k yearly est. 3d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Marysville, WA?

The average service coordinator in Marysville, WA earns between $28,000 and $49,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Marysville, WA

$37,000

What are the biggest employers of Service Coordinators in Marysville, WA?

The biggest employers of Service Coordinators in Marysville, WA are:
  1. Mukilteo School District 6
  2. Catholic Community Services and Catholic Housing Services
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