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Manufacturing Program Coordinator - Automotive
Solectron Corp 4.8
Service coordinator job in Coopersville, MI
Job Posting Start Date 01-09-2026 Job Posting End DateFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary
Job Description
PLEASE NOTE: Internal job title is "Program Administrator"
Reason for opening: Addition to Staff
Summary:
To support our growing manufacturing operations, we are seeking a Manufacturing Program Coordinator to join our team in Coopersville, MI. This role supports Program Management and Operations teams by coordinating activities, tracking execution, and ensuring on-time delivery across customer programs in a manufacturing environment.
This is a high-visibility, execution-focused role designed for professionals who enjoy cross-functional coordination, operational follow-up, and continuous improvement-without full ownership of customer P&L or program strategy.
Responsibilities:
Assist in the review of program proposals or plans to define time frame, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
Confers with appropriate managers within Program Management, Operations and others to outline work plan and to assign duties, responsibilities and scope of authority, and to receive technical advice and resolve problems.
Drives and coordinates projects/activities with the Customer Focus Team (CFT) members to ensure program progresses on schedule and within prescribed budget, including facilitating the work/communication across different departments.
Prepare program reports and executive presentations for management, clients, or others.
May assist in metric development and tracking for the program.
Drive the team to look for continuous improvement activities that have an impact on the project timeline, cost or daily production activities
Follow up on shipments to ensure we meet site, and customer guarantees without any delay and coordinate the team to any issue that could generate an impact.
Qualifications:
3-5 years of experience in project coordination, program support, or operations coordination within a manufacturing environment or related Industry.
Excellent communication (verbal and written), interpersonal /client interface skills, and organizational skills
Demonstrates advanced functional skills which may be used to conduct on-the-job training and/or guide other employees.
MS Office (Word, Excel, PowerPoint) proficiency is a must.
Bachelor's degree is preferred, or equivalent manufacturing industry experience.
Experience working cross-functionally with operations, supply chain, engineering, and quality teams.
Ability to manage multiple priorities, track details, and maintain execution discipline.
Comfortable working in a fast-paced, on-site manufacturing environment.
JT01
AA01
MS14
CC11
What you'll receive for the great work you provide:
Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement
Job CategoryOperations
Is Sponsorship Available?
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
$39k-52k yearly est. Auto-Apply 12d ago
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Admissions Representative at Laurus and Grand River Academy
National Honey Almond 4.0
Service coordinator job in Grand Rapids, MI
The admissions representative (AR) role encompasses field marketing responsibilities with the following objectives:
1. Foster awareness and consideration among parents for their school(s).
2. Drive recruitment and facilitate enrollment of new families in their school(s).
This position requires the AR to allocate their time between the school(s) and the local community. The AR leads the development of a marketing strategy to engage the local community through activities including community events, school tours, on-site school events, managing school social media presence, and conducting parent outreach. Additionally, the AR will heavily rely on CRM, population mapping tools, and other data sources to document activities, guide strategic planning, and make informed decisions.
COMPANY INFORMATION:
National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.
DUTIES AND RESPONSIBILITIES:
Develop and execute school specific marketing strategy to promote school awareness, generate leads, and drive customer acquisition to ensure enrollment success.
Analyze data and metrics to measure the effectiveness of field marketing campaigns and make data-driven recommendations for optimization.
Provide regular reports and updates on field marketing activities, results, and KPIs to key stakeholders and management.
Cultivate strong relationships with community partners, online and offline parent groups, and other key stakeholders in the local area to establish connections with parents and generate awareness.
Represent the school(s) at prominent community events, recruitment fairs, and other outreach initiatives to foster awareness of the school and align NHA solutions with parents' educational preferences for their children.
Provide expert guidance and support to clients by fostering strong relationships with parents and external partners. Extend invitations to prospective families to attend school-based events. Act as main point of contact for project-related communications.
Collaborate with cross-functional teams to support lead generation efforts and execute marketing initiative aimed at attracting and onboarding new families.
Utilize and oversee the CRM, Marketo, and social media platforms to develop and execute strategic plans while capturing and analyzing activity data.
Collaborate with school leadership and staff to plan and participate in recruitment and onboarding activities.
Capitalize internal pipeline of current families to recruit siblings and generate word-of-mouth advertising.
Implement monthly strategies including phone calls, text messages, tours, home visits, events, and other engagement opportunities to keep new families engaged, excited, and informed, thereby minimizing erosion and attrition.
Adhere to project timelines, budgets, and quality standards while managing multiple client engagements.
QUALIFICATIONS:
Demonstrated proficiency in Microsoft Office Suite and CRM (Dynamics) or sales management tools.
A bachelor's degree in marketing, business, or related field is preferred.
Prior experience in recruitment related work and a sales background is desirable.
Excellent written and verbal communication skills.
Must possess a customer-centric mindset and driven to attract and retain new parents.
Experienced in planning events and managing all elements of project delivery.
Approach is innovative and results driven.
Proficiency in building strong relationships and effectively communicating with diverse audiences.
Confident and skilled in analyzing and reporting data specifically in utilizing CRM, Excel, and other platforms.
Demonstrates an entrepreneurial spirit, a solution-oriented mindset, and exceptional ability to work independently.
Possesses a strong aptitude for successful sales closure.
Adaptable and thrives in ambiguous situations, managing uncertainty effectively.
With a high sense of urgency, possesses critical thinking, time management, and problem-solving skills, particularly when faced with disruptions.
Successfully plan and manage annual budgets with efficiency and precision.
Proficient with utilizing social media platforms such as Facebook, Twitter, and Instagram
Please click here to learn more about our core values.
National Heritage Academies is an equal opportunity employer.
$38k-65k yearly est. Auto-Apply 60d ago
Service Coordinator
People Driven Technology
Service coordinator job in Grand Rapids, MI
People Driven Technology, Inc is a fast-growing, family-owned technology integrator delivering innovative IT outcomes across the Midwest. With decades of combined experience in business, technology, and engineering, we focus on creating simple, scalable outcomes for our customers. Guided by values of integrity, passion, and teamwork, we prioritize the success of our customers over revenue, building lasting relationships with both customers and strategic partners.
The ServiceCoordinator will coordinate with professional services teams and key stakeholders to ensure effective coordination, clear communication, and a positive customer experience throughout the project lifecycle. They will be responsible for project and service ticket communications, supporting team coordination, and assisting professional services leadership with project staffing, reporting, and continuous service improvement. Additionally, the servicecoordinator will support the planning, execution, and delivery of smaller projects by managing timelines, resources, budgets, and documentation.
What You Would Do
Coordinate staffing for new projects and service tickets by assigningappropriate resourcesand communicating assignments clearly
Monitor service tickets to ensuretimelyresource allocation and effective communication across teams
Coordinate and manage smaller project activities, including planning, scheduling, and resource allocation
Generate and distribute monthly reports for internal stakeholders, including leadership and the sales team
Provide administrative and coordination support to the project team, including scheduling meetings and managing project-related communications as needed
What We Are Looking For
High school diploma or equivalent required; associate or bachelor's degree in a related field, or equivalent experience, preferred
Experience in servicecoordination within the IT industry preferred, but not required
Demonstrate a proactive, solutions-oriented mindset while effectively advocating for project needs and maintaining alignment with internal and external stakeholders
Exhibit strong communication and interpersonal skills, with the ability to work effectively with clients, vendors, and cross-functional teams
Possess strong organizational and time management skills, with the ability to manage multiple priorities simultaneously
Experience with project management tools and software preferred
Ability to thrive in a fast-paced, dynamic environment while balancing competing priorities
What We Would Offer You
Comprehensive medical, dental, and vision plans for you and your dependents.
401(k) Retirement Plan with Employer Match, Health Savings Account, Life Insurance, and Long-Term Disability.
Competitive compensation.
Collaborative and welcoming office culture.
Work-life balance and unlimited paid time off.
Recruitment Agency Notification
People Driven Technology, Inc does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, People Driven employees, or any other company location. People Driven Technology, Inc is not responsible for any fees related to unsolicited resumes.
Equal Opportunity Employer
People Driven Technology, Inc is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based on merit, qualifications, and our business needs.
People Driven Technology, Inc is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodations because of a disability for any part of the employment process, please contact the recruiter and let us know the nature of your request and your contact information.
$32k-48k yearly est. 3d ago
Field Service Coordinator
Progressive Surface
Service coordinator job in Grand Rapids, MI
Full-time Description
Delivers phone-based customer support, including parts assistance and basic troubleshooting.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
include the following:
· Supports installed machine base with customer service and warranty requests via our service ticket system
· Quotes and coordinates field maintenance service (repairs, warranty, calibration) activities
· Provides and coordinates technical support for field service technicians while at customer sites.
· Occasional travel for C.S.S.
· Service Call Center rotation duty.
MISCELLANEOUS RESPONSIBILITIES:
1. Performs other work-related duties as assigned.
Requirements
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Experience:
3+ years of experience in servicecoordination, scheduling, or operations within a manufacturing or industrial setting.
Understanding of mechanical and electrical maintenance practices common in manufacturing environments.
Skills:
Excellent organizational, communication, and multitasking abilities.
Strong attention to detail with the ability to manage shifting priorities.
Ability to interpret basic mechanical or electrical job documentation.
Other Requirements:
Customer-focused attitude with professional communication skills.
Ability to work effectively under time constraints and manage competing priorities.
Familiarity with OSHA and general safety requirements for industrial worksites.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.1. While performing the duties of this job, the employee is regularly required to sit, stand and walk; climb or balance; stoop, kneel, crouch and crawl; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. 2. The employee must frequently lift and/or move a minimum of 50 pounds.3. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.4. Must be able to obtain fork truck, scissor lift, and crane certification. 5. Must be available for occasional travel.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.1. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and vibration. 2. The noise level in the work environment varies from quiet to noisy.
$41k-73k yearly est. 7d ago
Plumbing & HVAC Service Coordinator / Dispatcher
Pinnacle-MEP
Service coordinator job in Greenville, MI
Parker-Arntz Plumbing and Heating, a full-service plumbing and mechanical contractor in Greenville, Michigan, is hiring a ServiceCoordinator / Dispatcher to join our team! We install and service all major brands for commercial and residential applications and we are an industry leader in multi-family renovations and new construction. If you thrive in a fast-paced environment and enjoy working alongside a supportive, driven team, we'd like to meet you!
The Plumbing / HVAC ServiceCoordinator is responsible for scheduling service appointments, dispatching technicians, and managing administrative tasks associated with service and repair operations. This role requires strong organizational and communications skills to handle customer inquiries, manage technician calendars, process work orders and invoices, and ensure customer satisfaction and operational efficiency. Key responsibilities include coordinating with customers and field staff, maintaining service records, and handling parts of procurement and billing.
Essential Duties and Responsibilities:
Serve as the primary point of contact for customers, respond to inquiries, confirm appointments, and provide updates to ensure a positive customer experience.
Schedule and dispatch technicians for service, repairs, and preventative maintenance based on urgency,location, and availability.
Create and manage work orders, process purchase orders, and assist with the final billing and invoicing processes.
Coordinate with vendors for parts and manage the logistics for repairs, track project progress, and follow upto ensure jobs are completed satisfactorily.
Maintain accurate records of service history, work orders, and technician paperwork.
Assist technicians with service history, job notes, or technical guidance as needed.
Required Skills and Qualifications:
Minimum of 5 years experience in administrative, dispatch, or customer service position within Plumbing and HVAC, or construction industry
Strong organizational, time management, and multitasking skills are necessary to handle high volume ofcalls and manage complex schedules
A technical understanding of Plumbing and HVAC systems
Strong problem-solving skills and the desire to interact with customers and technicians
Computer proficiency including the ability to use Outlook, Word, and scheduling software
The ability to work well under occasional pressure and within deadlines
Superior communication skills, positive attitude, and professional demeanor
Office Hours: Monday - Friday 7:00am - 4:30pm in Office Greenville, MI
$32k-48k yearly est. 27d ago
Community Outreach Coordinator
Allegan County 3.6
Service coordinator job in Allegan, MI
Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We were recently identified as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being. We have also received the Impact Award for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!
Job Summary:
Under the supervision of the Deputy County Administrator, the Community Outreach Coordinator is responsible for developing and implementing outreach and marketing strategies to promote Allegan County services and strengthen the County's brand as a great place to live, work, and play.
This position leads outreach and engagement efforts throughout the community to increase awareness of County programs and services. The Outreach Coordinator collaborates with departments under Administration to support and advance key initiatives, ensuring consistent messaging and effective communication across service areas.
Key responsibilities include preparing and delivering written and oral presentations to community groups and agency partners, developing and updating website content, and managing social media platforms to provide current information about County services, programs, and events. The position also serves as a liaison to the community, providing timely and professional responses to inquiries and communications received through social media, online platforms, media outlets, and public requests.
Starting Wage: $28.54 per hour, full-time
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers
Responsibilities and Duties:
Represent the County at public events, meetings, and presentations to promote programs, services, and partnerships. Plan, coordinate, and support County and community events-such as the annual Senior Expo and Veterans Stand Down-by coordinating logistics, scheduling, and setup to ensure successful, well-organized programs that promote public engagement.
Build and maintain strong relationships with community partners to enhance visibility and participation in County programs and services.
Develop, write, and distribute press releases and other public communications to inform and engage the community, and provide support to the PIO on public relations and media inquiries.
Collaborate with local governments, community groups, businesses, and partner organizations to resolve issues and ensure follow-up.
Coordinate and track outreach activities and participation data to evaluate effectiveness and inform future strategies.
Develop and distribute printed and online marketing and informational materials that effectively promote County services, enhance public understanding, and strengthen transparency within the community. Prepare data, reports, publications, and informational materials for public dissemination, ensuring accuracy, clarity, and alignment with County messaging and communication standards.
Assist in developing and implementing marketing and outreach strategies that support the department's programs and mission.
Update and maintain internal communications throughout department facilities, including bulletin boards, elevator postings, and digital displays.
Assist in maintaining and improving website content by updating information, revising text for accuracy and clarity, and uploading relevant documents and images.
Coordinate social media content to enhance public engagement, transparency, and ensure consistency, accuracy, and professionalism. Create and schedule posts, graphics, photos, and videos that promote County programs, services, and initiatives.
Other duties as assigned.
Education and Experience:
A bachelor's degree in Marketing, Communications, Public Relations, or a closely related field is preferred.
One to two years of experience in marketing, public relations, community engagement, or event coordination is preferred.
One (1) year of experience working with diverse populations and in a government, nonprofit, or community-based setting is desirable.
Equivalent combinations of education and experience may be considered.
Click here to review entire job description
Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:
https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
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$28.5 hourly 4d ago
Medical Services Coorinator
Lifestance Health
Service coordinator job in Portage, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Medical ServicesCoordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in- person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hourly, plus quarterly bonus/incentive potential
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Location: 650 Trade Center Way STE 140 Portage, MI 49002
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
* Facilitate communication as needed between the patient, medical staff and the patient's pharmacy
* Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc.
* Ensure accuracy of patient pharmacy information in the medical record
* Scan all hard copy correspondence into patient's EHR record
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Assist in coordination of external referrals for patient care
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.)
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
* Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
* Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
* Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
* Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
* Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
* Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly 6d ago
Children's Support Coordinator
Spectrumhuman 3.3
Service coordinator job in Grand Rapids, MI
Role and Responsibilities:
Assist children with developmental disabilities in building on their strengths
Help families remain safely together in the family home
Work in an environment convenient to the child and family
Link, monitor, and coordinateservices
Develop and implement Person-Centered Plans for assigned individuals
Advocate effectively for individuals served
Monitor and document outcomes, revising plans as needed
Support culturally competent, recovery-based practices
Work Schedule and Benefits:
Opportunity for hybrid schedule after 90 days of onboarding
Flexing option available for time off without using personal leave
No weekends or on-call work required
Pay range: $20-25 per hour
Qualifications:
Bachelor's Degree in a Human Service-related field
Licensure as Social Worker in Michigan or qualifications to obtain (preferred)
Valid Driver's License
Minimum of one-year clinical experience with the population served (preferred)
Meets QIDP (Qualified Intellectual Disability Professional) qualifications (preferred)
Required Skills and Abilities:
Positive communication and effective teamwork
Ability to manage multiple tasks and priorities
Knowledge of appropriate resources for eligible consumers
Bilingual (Spanish) skills preferred but not required
Here are some key pros of the Support Coordinator position:
Meaningful work: The role involves helping children with developmental disabilities and their families, which can be highly rewarding and impactful.
Flexible schedule: After 90 days, there's an opportunity for a hybrid work schedule. The position also offers "flexing" for appointments without using personal leave.
No weekends or on-call work: This allows for a better work-life balance.
Competitive compensation: The pay range of $20-25 per hour.
Skill development: The role helps build expertise in case management, person-centered planning, and working with diverse populations.
Autonomy and leadership: The position involves developing and implementing personalized plans, advocating for clients, and making important decisions.
Continuous learning: The job requires staying updated on best practices and resources in the field.
Relationship building: Supports Coordinators develop professional relationships with clients and their families, which can be personally fulfilling.
Career growth: The experience gained can be valuable for advancement in social services or related fields.
Empowerment focus: The role aims to build clients' capacity for independence and self-advocacy, which aligns with progressive approaches to disability support.
Diverse responsibilities: The job involves a mix of tasks including assessment, planning, coordination, and monitoring, which can keep the work interesting and varied.
These pros make the Support Coordinator position an attractive option for those interested in a challenging and rewarding career in human services, particularly in supporting individuals with developmental disabilities.
$20-25 hourly Auto-Apply 4d ago
Client Coordinator
Cosmetic Skin & Laser Center
Service coordinator job in Grand Rapids, MI
Join a team that's changing the way people age, feel, and live.
At Center for Aesthetics & Plastic Surgery|RegenCen, we believe medicine should do more than treat problems-it should help people thrive. For 25 years, we've been pioneering aesthetics and regenerative medicine across Michigan, Florida, and South Carolina. Our culture is supportive, uplifting, and rooted in helping people feel strong, confident, and empowered at every stage of life.
We're expanding our administrative team in Grand Rapids and are looking for a Client Coordinator who brings warmth, professionalism, and great energy to our patients and team. This role is ideal for someone polished, friendly, organized, and excited to make a meaningful impact every day.
The Role: Client Coordinator
As the first impression for every patient, you create the tone for the entire visit. You'll guide patients through check-in and check-out, support their scheduling needs, answer questions, and help make their experience seamless, welcoming, and memorable.
What We're Looking For
A warm, approachable presence with strong people skills
Excellent communication-both in person and by phone
Experience in a client-facing role (hospitality, wellness, healthcare, aesthetics, luxury retail, etc.)
Great multitasking and organizational abilities
Reliability, professionalism, and a team-oriented mindset
Someone who loves building relationships and making people feel cared for
What You'll Do
Welcome every patient with professionalism and genuine connection
Manage check-in, scheduling, and check-out with efficiency and accuracy
Support patients with clear communication and helpful guidance
Process payments and explain service options when needed
Maintain a polished, organized office environment
Assist with office coordination and administrative tasks
Flag any operational or building concerns to leadership
Qualifications
Customer service, sales, hospitality, or medical office experience
Strong computer and scheduling system skills
A positive, proactive approach and desire to learn
Prior medspa or medical office experience is a plus, but not required
Why Join Us?
Be part of a 25-year, founder-led company making a real impact on patient's lives
Work in a supportive, collaborative, growth-minded culture
Learn from top clinical and operational teams in aesthetics and longevity medicine
Help shape an elevated patient experience in a fast-growing, innovative field
Opportunities to grow within locations across Michigan, Florida, and South Carolina
Full benefits including paid time off, health insurance, 401(k)
$30k-49k yearly est. Auto-Apply 1d ago
Admissions Counselor
Calvin University 4.3
Service coordinator job in Grand Rapids, MI
Job Title:
Admissions Counselor
Department:
Admissions
Division: Enrollment Strategy
Supervisor:
Associate Director of Admissions
Status:
Exempt, Full-time
FTE: 1.0
Job Summary:
The Admissions Counselor will purposefully seek, recruit, qualify and grant admission to prospective Calvin University students, providing excellent customer service to the student and his or her family. The counselor is responsible for creating and implementing strategies to recruit and enroll prospective students from a specific geographic area as well as students from other geographic areas as needed. Strategies will include recruiting travel, phone calls, emails, texts, interviews, on-campus appointments, etc. He or she will assist in coordinating special projects, review applications and assist in making admissions decisions. The counselor shall be the primary Calvin University point of contact for prospective students on all matters relating to enrollment.
Essential Duties and Responsibilities:
Territory development, including building and maintaining strong connections to key schools and primary contacts as well as outreach for market development
Establish and maintain effective recruiting relationships with key Christian and public high schools by making scheduled visits and contacting appropriate school administrators, parents and alumni to ensure good standing with feeder schools to ensure optimal enrollment.
Plan and execute travel/recruitment plans to maximize enrollment efforts.
Serve as primary contact for prospective students and families through calls, events, 1:1 meetings, emails, etc.
Perform department administrative duties by reviewing admission files for completion, monitoring the status of individual applicants, scheduling high school visits and making all travel arrangements to contribute to an efficient and cost effective recruiting process.
Develop proficiency within the CRM to gather data, plan travel, record interactions with students, and report activity. Database management will be an essential component to successful recruitment.
Analyze current enrollment data related to Calvin University student recruiting by reviewing current and historical enrollment and geographic data to identify and develop sources and contacts for reaching potential students.
Continue learning about the distinctiveness of Calvin University and the various departments by attending training, orientation and meetings with faculty and other departments to gain an understanding of Calvin University in order to appropriately represent the University.
Coordinate special projects and tasks as assigned
Ongoing performance
Consistently exceed performance measures: calls, events, 1:1 meetings, emails, etc.
Mastery of all academic programs
Mastery of all admissions processes/procedures
Mastery of key skills- Public speaking, sales, customer service, relationship building
Demonstrated initiative, leadership, strong team mentality, cultural competency, maintain positive morale, and posture of learning
Continuous growth in knowledge through participation in training and self-development
Skill Requirements:
Excellent written and oral communication, including public speaking to large audiences
Excellent customer service and hospitality
Ability to connect with diverse audiences with a focus on relationship building
Skilled sales techniques
Ability to work evenings and weekends as needed.
Ability to work independently, without supervision and as an inspirational team leader
Ability to schedule and embark on travel including airplane and car, including having a valid driver's license
Ability to be adaptable and manage multiple competing priorities
Travel Requirements:
The Admissions Counselor position requires a significant amount of domestic travel (continental United States)
Each territory requires different amounts of travel per year, but on average, expect 4-6 weeks of travel per year (3-5 weeks in the fall, and 1-2 weeks in the spring)
Extensive training and preparation for travel is provided on an ongoing basis for all employees
Territories are annually determined by admissions leadership and are based on current needs of the admissions team
Education and Experience:
A Bachelor's Degree in a relevant discipline.
At least 12 months of relevant administrative, admissions, sales or leadership experience preferred
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work in this position is performed within routine office conditions, usually without exposure to hazardous or unpleasant conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Proofreading and checking documents for accuracy. Using a keyboard to enter, retrieve, or transform data. Closely observes monitoring devices for 2 hours or more at a time. Lifting 40 lbs. or less.
FAITH and EDUCATIONAL COMMITMENT
1. Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
2. A commitment to the Christian faith and to the integration of faith, learning, and student development.
DIVERSITY COMMITMENT
Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.
$30k-34k yearly est. Auto-Apply 33d ago
Intake Services Coordinator
Mel Trotter Ministries 3.7
Service coordinator job in Grand Rapids, MI
Are you passionate about helping others in need? Do you have a heart for those experiencing homelessness and poverty? As our Intake ServicesCoordinator at Mel Trotter Ministries, you'll be the first friendly face our clients see.
As our Intake ServicesCoordinator at Mel Trotter Ministries, you'll collaborate closely with our Director of Intake Services to ensure the smooth operation of the department. Your managerial support will be instrumental in handling staffing needs, training programs, scheduling, and performance management. Embracing our Christ-centered culture, you'll play a vital role in nurturing an environment of grace, compassion, and hospitality for both our team members and those we serve. Your dedication to guest and staff safety will be paramount in upholding our commitment to a secure and welcoming space for all.
To excel as our Intake ServicesCoordinator, you'll need exceptional organizational skills to juggle various tasks seamlessly. Strong interpersonal and communication abilities are key, as you'll be liaising with a diverse range of individuals daily. A keen eye for detail will ensure accuracy in staffing, scheduling, and performance management. Flexibility and adaptability are crucial in this dynamic role, as priorities may shift.
A compassionate and empathetic nature will enable you to connect with our guests authentically. Lastly, a deep understanding and appreciation of our Christ-centered values will guide your interactions and decision-making. If you're a proactive, compassionate individual with a heart for serving others, we want you on our team at Mel Trotter Ministries!
Join us in making a difference in the lives of those in need!
ARE YOU READY FOR AN EXCITING OPPORTUNITY?
We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!
$30k-37k yearly est. 16d ago
Hospice Community Liaison
Crossbridge Hospice
Service coordinator job in Grand Rapids, MI
At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth.
At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve.
Position Detail:
The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers.
Key Responsibilities:
Business Development & Outreach:
Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons
Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers.
Identify and pursue new business opportunities to grow patient census across service lines.
Represent the organization at community events, health fairs, and professional networking functions.
Patient & Family Engagement:
Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice.
Serve as a compassionate and knowledgeable resource to guide families through the enrollment process.
Communication & Coordination:
Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information
Facilitate seamless communication between referral sources and internal clinical teams.
Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities.
Market Leadership:
Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families
Act as the face of the organization in the local market, promoting brand awareness and trust.
Monitor market trends and competitor activity to inform strategic planning.
Skills and Experience Required
Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field.
Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes:
Referral volume targets
Patient admission and conversion rates
Community engagement metrics
Timely follow-up and documentation standards
Relationship development with referral sources
Strong interpersonal and communication skills, with the ability to engage diverse audiences.
Knowledge of Medicare/Medicaid and other payer sources is a plus.
Knowledge of Hospice eligibility and levels of care is preferred
Knowledge of customer referral source [CRM] management systems for activity tracking
Ability to work independently and collaboratively in a fast-paced environment.
Valid driver's license and reliable transportation required.
$34k-51k yearly est. 8d ago
Dining Services Aide - Part - Time
Brandel Manor, Inc.
Service coordinator job in Grand Rapids, MI
We Are Inspired to Serve. Join us!
Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Dining Services Aide. This position is responsible for providing efficient and courteous service to residents and guests as well as performing a variety of services in the Healthcare Center dining areas.
In this role, the Dining Services Aide will:
Wait on assigned tables.
Take Resident meal orders.
Set up and bus tables.
Pre-service setup of tray-line.
Assembling individual meals on tray-line.
Assuring that all shift duties are thoroughly completed before the close of each shift period.
T
he ideal candidate will have:
Relevant dining experience.
One year experience working in a Healthcare setting.
Ability to demonstrate effective reading, writing, speaking and analytical skills, required.
Full understanding and effective application of sanitation, food borne illness, and cross-contamination policies and procedures as well as the use of HACCP protocols.
Knowledge of dining room operational procedures and etiquette, proper small wares handling, as well as knowledge of residents rights.
Willingness to work with and interact with older adults.
#Dining
Compensation Pay Range:
$13.66 - $16.39 per hour
Reasonable Pay Estimate
A reasonable estimate of the pay range for this position is $13.66 - $16.39 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.
For full time employees, we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Paid Time Off (PTO) & six paid holidays
403(b) with a 3% employer match
Fitness center use at most facilities.
Various voluntary benefits:
Life, AD&D
Tuition assistance and scholarships
Employee assistance program
Legal services, home/auto insurance, discount purchasing program
Pet Insurance
For more information about Covenant Living and CovenantCare at Home, please visit ***************** or ***************************
Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
$13.7-16.4 hourly Auto-Apply 36d ago
(Student) Panther Prowl Coordinator
Davenport University 3.8
Service coordinator job in Grand Rapids, MI
Panther Prowl Student Coordinator PAY CLASSIFICATION: H4000-Work Study I STATUS: Temporary, Hourly DEPARTMENT: Student Life REPORTS TO: Assistant Dir-Student Life This position under direct supervision will be responsible for the coordination of Panther Prowl for the upcoming Academic Year. These responsibilities are performed in an ethical manner consistent with the University's mission, vision and cultural values
Responsibilities:
* Assist in the overall coordination of Panther Prowl
* Coordinate Panther Prowl registration process for first year students
* Assist in promotion and marketing of Panther Prowl during summer orientation
* Coordinate Pack Leader training sessions
* Coordinate staff and volunteer training
* Assist with Panther Prowl wrap up
* Develop sponsorship opportunities for program
* Coordinate Pantherpalooza event with community members
* Foster the development of Davenport University pride
* Serve as a positive role model for students
* Attend all necessary meetings with Student Life staff
* Provide GREAT customer service, anticipating and exceeding the needs of our customers.
* Demonstrate and promote the University Cultural Values.
* Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
* Perform other duties as assigned.
QUALIFICATIONS:
* Excellent communication skills
* Must be eligible for work study for the winter and spring/summer semester.
* Ability to relate to students, faculty, staff, administrator and community members
* Ability to work as an effective and productive team member
* Strong organizational skills
* Flexibility
* Commitment to Davenport University
* Demonstrated interest in helping others
* Commitment to diversity
* 2.5 minimum GPA at time of application
* Enrolled in classes for Fall 2020
* Must be meeting standards of academic progress
* Good disciplinary standing with Davenport University
* Must be able to work an irregular schedule, evenings or weekends as needed, additional hours during peak times or as required.
* Business office environment. Prolonged sitting and standing. Use of personal computer and telephone (eye and hand strain).
* Some travel between locations required (own transportation). No regular lifting requirements, occasional lifting up to 35 pounds.
Davenport University is committed to building and supporting a diverse community of students, faculty and staff. Davenport University provides equal employment opportunities to all employees, applicants and students without unlawful discrimination based on national origin, race, color, religion, age, sex, sexual orientation, disability, gender identity, veteran, or military status, marital status, height, weight, genetic information, or other protected status
DAVENPORT UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER
SEIND19
$25k-31k yearly est. 41d ago
Volunteer Program Coordinator
Arbor Hospice 4.0
Service coordinator job in Kalamazoo, MI
QUALIFICATIONS & EXPERIENCE 1. Associate degree required; bachelor's degree or equivalent preferred. 2. Previous experience in training, coordinating and scheduling paid or unpaid staff preferred. Work experience in a healthcare and/or hospice setting preferred.
3. Ability to effectively communicate in both internal and external relationships.
4. Demonstrated experience in public speaking.
5. Demonstrated knowledge of community resources related to community outreach and volunteer services.
6. Demonstrated ability to work independently while functioning as part of a cooperative and coordinated team.
7. Maintains a valid Michigan driver's license and has the availability of a reliable, licensed, and insured vehicle for use on the job, vehicle must be insured in accordance with the State of Michigan.
8. Remains up to date on all routine immunizations required by LARA and agency policy.
SUMMARY OF JOB RESPONSIBILITIES
The Volunteer Program Coordinator is responsible for coordination of patient care volunteers to meet patient and family needs of Centrica Care Navigators. Responsible for implementing the volunteer program as planned, including interviewing, orientation, training, retention, and coordination of volunteers for all services and programs. Occasional evening and weekend hours are required as well as travel throughout Centrica Care Navigators' service area.
RESPONSIBILITIES AND DUTIES
Role Responsibilities
* Reviews volunteer documentation for appropriateness, clarity; reinforces confidentiality. Works with Manager, Volunteer Program to identify and recruit patient care volunteers.
* Arranges for volunteers for every appropriate patient; ensure volunteer activities are provided in accordance with the plan of care and that all volunteer interactions are documented in the patient record.
* Contacts patients and families as needed and develops and updates documents.
* Maintains volunteer plan of care in electronic medical record.
* Ensures all volunteer standards comply with State and Federal regulations.
* Participates in quality improvement initiatives.
* Evaluates the effectiveness, quantity and quality of services provided by volunteers and consults frequently with Clinical Operations team members to ensure appropriate utilization of volunteers as needed for patient/family, team and organization satisfaction to ensure volunteer hours met or exceed five percent (5%) of the total hours of patient care by paid staff.
* Participates in interdisciplinary team (IDT) conferences to identify and collaborate volunteer opportunities.
* Provides avenues for volunteer support, communication and recognition via newsletters, scheduled meetings, telephone calls, etc.
* Actively participates in meetings at the individual, group and organizational levels, both within and external to the organization, to achieve desired outcomes.
* Projects future needs through ongoing assessments and develops plans to meet those needs.
* Screens, orients, trains, supervises, evaluates and supports volunteers and is responsible for appropriate placement.
* Provides educational programs for volunteers annually. Assists with annual volunteer competency development and implementation.
* Utilizes allocated supplies and resources appropriately to ensure business outcomes are met.
* Adjusts to changes in workload and schedules based on changing departmental and organizational priorities.
* Acts as liaison between Centrica Care Navigators, community and other hospice programs.
Duties
* Actively participates in organization-wide performance improvement activities.
2. Adheres to Centrica Care Navigator's standards of personal and professional conduct.
3. Demonstrates an understanding of and commitment to the Hospice philosophy of care, agency mission, and vision.
4. Ensures that all necessary information is shared with appropriate personnel.
5. Adheres to Centrica Care Navigator's Workplace Safety Program.
6. Understands and complies with Hospice Medicare and Medicaid conditions of participation.
7. Complies with applicable local, federal, and state regulations, Quality Partners standards, compliance guidelines, privacy protections and protected health information.
$36k-43k yearly est. 21d ago
Service Coordinator
People Driven Technology, Inc.
Service coordinator job in Byron Center, MI
People Driven Technology, Inc is a fast-growing, family-owned technology integrator delivering innovative IT outcomes across the Midwest. With decades of combined experience in business, technology, and engineering, we focus on creating simple, scalable outcomes for our customers. Guided by values of integrity, passion, and teamwork, we prioritize the success of our customers over revenue, building lasting relationships with both customers and strategic partners.
The ServiceCoordinator will coordinate with professional services teams and key stakeholders to ensure effective coordination, clear communication, and a positive customer experience throughout the project lifecycle. They will be responsible for project and service ticket communications, supporting team coordination, and assisting professional services leadership with project staffing, reporting, and continuous service improvement. Additionally, the servicecoordinator will support the planning, execution, and delivery of smaller projects by managing timelines, resources, budgets, and documentation.
What You Would Do
Coordinate staffing for new projects and service tickets by assigningappropriate resourcesand communicating assignments clearly
Monitor service tickets to ensuretimelyresource allocation and effective communication across teams
Coordinate and manage smaller project activities, including planning, scheduling, and resource allocation
Generate and distribute monthly reports for internal stakeholders, including leadership and the sales team
Provide administrative and coordination support to the project team, including scheduling meetings and managing project-related communications as needed
What We Are Looking For
High school diploma or equivalent required; associate or bachelor's degree in a related field, or equivalent experience, preferred
Experience in servicecoordination within the IT industry preferred, but not required
Demonstrate a proactive, solutions-oriented mindset while effectively advocating for project needs and maintaining alignment with internal and external stakeholders
Exhibit strong communication and interpersonal skills, with the ability to work effectively with clients, vendors, and cross-functional teams
Possess strong organizational and time management skills, with the ability to manage multiple priorities simultaneously
Experience with project management tools and software preferred
Ability to thrive in a fast-paced, dynamic environment while balancing competing priorities
What We Would Offer You
Comprehensive medical, dental, and vision plans for you and your dependents.
401(k) Retirement Plan with Employer Match, Health Savings Account, Life Insurance, and Long-Term Disability.
Competitive compensation.
Collaborative and welcoming office culture.
Work-life balance and unlimited paid time off.
Recruitment Agency Notification
People Driven Technology, Inc does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, People Driven employees, or any other company location. People Driven Technology, Inc is not responsible for any fees related to unsolicited resumes.
Equal Opportunity Employer
People Driven Technology, Inc is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based on merit, qualifications, and our business needs.
People Driven Technology, Inc is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodations because of a disability for any part of the employment process, please contact the recruiter and let us know the nature of your request and your contact information.
$32k-48k yearly est. 4d ago
Community Outreach Coordinator
Allegan County 3.6
Service coordinator job in Allegan, MI
Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We were recently identified as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being. We have also received the Impact Award for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!
Job Summary:
Under the supervision of the Deputy County Administrator, the Community Outreach Coordinator is responsible for developing and implementing outreach and marketing strategies to promote Allegan County services and strengthen the County's brand as a great place to live, work, and play.
This position leads outreach and engagement efforts throughout the community to increase awareness of County programs and services. The Outreach Coordinator collaborates with departments under Administration to support and advance key initiatives, ensuring consistent messaging and effective communication across service areas.
Key responsibilities include preparing and delivering written and oral presentations to community groups and agency partners, developing and updating website content, and managing social media platforms to provide current information about County services, programs, and events. The position also serves as a liaison to the community, providing timely and professional responses to inquiries and communications received through social media, online platforms, media outlets, and public requests.
Starting Wage: $28.54 per hour, full-time
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers
Responsibilities and Duties:
Represent the County at public events, meetings, and presentations to promote programs, services, and partnerships. Plan, coordinate, and support County and community events-such as the annual Senior Expo and Veterans Stand Down-by coordinating logistics, scheduling, and setup to ensure successful, well-organized programs that promote public engagement.
Build and maintain strong relationships with community partners to enhance visibility and participation in County programs and services.
Develop, write, and distribute press releases and other public communications to inform and engage the community, and provide support to the PIO on public relations and media inquiries.
Collaborate with local governments, community groups, businesses, and partner organizations to resolve issues and ensure follow-up.
Coordinate and track outreach activities and participation data to evaluate effectiveness and inform future strategies.
Develop and distribute printed and online marketing and informational materials that effectively promote County services, enhance public understanding, and strengthen transparency within the community. Prepare data, reports, publications, and informational materials for public dissemination, ensuring accuracy, clarity, and alignment with County messaging and communication standards.
Assist in developing and implementing marketing and outreach strategies that support the department's programs and mission.
Update and maintain internal communications throughout department facilities, including bulletin boards, elevator postings, and digital displays.
Assist in maintaining and improving website content by updating information, revising text for accuracy and clarity, and uploading relevant documents and images.
Coordinate social media content to enhance public engagement, transparency, and ensure consistency, accuracy, and professionalism. Create and schedule posts, graphics, photos, and videos that promote County programs, services, and initiatives.
Other duties as assigned.
Education and Experience:
A bachelor's degree in Marketing, Communications, Public Relations, or a closely related field is preferred.
One to two years of experience in marketing, public relations, community engagement, or event coordination is preferred.
One (1) year of experience working with diverse populations and in a government, nonprofit, or community-based setting is desirable.
Equivalent combinations of education and experience may be considered.
Click here to review entire job description
Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:
https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
$28.5 hourly Auto-Apply 3d ago
Medical Services Coorinator
Lifestance Health
Service coordinator job in Portage, MI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Medical ServicesCoordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in- person and remote patients and clinicians.
Compensation: $19.00 - $20.00/hourly, plus quarterly bonus/incentive potential
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
Location: 650 Trade Center Way STE 140 Portage, MI 49002
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
Facilitate communication as needed between the patient, medical staff and the patient's pharmacy
Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc.
Ensure accuracy of patient pharmacy information in the medical record
Scan all hard copy correspondence into patient's EHR record
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Assist in coordination of external referrals for patient care
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.)
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$19-20 hourly Auto-Apply 60d+ ago
Volunteer Coordinator
Mel Trotter Ministries 3.7
Service coordinator job in Grand Rapids, MI
Summary of the Role
The Volunteer Coordinator is the heartbeat of community connection at Mel Trotter Ministries, transforming compassion into tangible action by mobilizing hundreds of volunteers who serve alongside our organization. Under the direction of the Community Engagement Manager, this role creates meaningful experiences that allow individuals, groups, and corporate teams to directly impact the lives of neighbors experiencing homelessness and hunger. The Volunteer Coordinator ensures that every community member who volunteers leaves feeling inspired, connected, and eager to return. This position strategically deploys volunteers across all our operations, from serving meals and sorting donations to supporting special events. This role is also responsible for capturing the stories, data, and moments that showcase the power of collective community action. This role requires a unique blend of skills: the heart of a storyteller, the passion of a community champion, the precision of a logistics coordinator, and the enthusiasm of a cheerleader.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.
We expect all staff to project and exemplify a passion for a faith-based approach to advocacy for the guests, to be humble, supportive team players, who acknowledge their gifts and those of others, are truthfully transparent, seek input from others, admit and learn from mistakes, are highly coachable and approachable. We expect a hungry, innovative, goal-oriented, eager contributor who shows a dedicated work ethic. We expect our staff to exhibit empathy, compassion, active listening, to be self-aware, sensitive across racial, class, and cultural lines, ethics, and approachability. We look for work habits of punctuality, dependability, accountability, responsibility, cooperation, team participation, integrity, problem-solving, and overall positivity.
These attributes, combined with the performance of one's duties and achievement of goals will be equated with the quality of one's overall job performance. Please refer to them often and feel free to ask for feedback on these areas regularly.
Job Plan
Volunteer Coordination Responsibilities
Utilize approved volunteer processes consistently to promote brand excellence in the volunteer market. Gather feedback to inform continuous program improvement
Provide education to MTM department leaders on the volunteer process so they can take full advantage of the opportunity
Provide presentations and participate in relevant networking events and fairs to share our message and encourage volunteerism
Increase numbers and foster volunteer relationships with corporate partners. Utilize innovative recruitment strategies to reach new volunteers
Respond to applications and inquiries within two business days
Accurately vet volunteers, matching them to projects and assignments to ensure the best results for MTM and the highest quality volunteer experience
Provide highly positive volunteer experiences through consistent communication and appreciation, as well as gathering feedback to improve our brand
Provide prompt, frequent, detailed communication with MTM leaders pertinent to volunteer needs and feedback
Create and provide appropriate orientation and training for each volunteer task
Maintain updated volunteer management software
Take high quality photos of all groups, provide these to Communications
Connect all potential donors with a gifts officer or company officer
Provide data reporting each quarter on KPI's (numbers, diversity, labor coverage, volunteer to donor conversions)
Lead volunteer efforts at events, under the direction of our Director of Development
Attend all pertinent meetings and provide any requested presentations.
Perform additional tasks and projects as requested by supervisor or leadership.
Qualifications
Bachelor's Degree in a related field or comparable experience
Minimum 3 years' experience in a related field
Excellent communication skills, both written and oral
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Working Conditions
Regular standing, walking, climbing, crouching, bending, pushing, or pulling
Understand, speak, read, and write fluent English
Ability to communicate verbally and to accurately hear, with hearing correction
Ability to see 20/20, with vision correction
Able to lift up to 20 pounds regularly
Able to use fine motor hand functions
$26k-30k yearly est. 4d ago
Hospice Community Liaison
Crossbridge Hospice
Service coordinator job in Kalamazoo, MI
At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth.
At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve.
Position Detail:
The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers.
Key Responsibilities:
Business Development & Outreach:
Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons
Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers.
Identify and pursue new business opportunities to grow patient census across service lines.
Represent the organization at community events, health fairs, and professional networking functions.
Patient & Family Engagement:
Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice.
Serve as a compassionate and knowledgeable resource to guide families through the enrollment process.
Communication & Coordination:
Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information
Facilitate seamless communication between referral sources and internal clinical teams.
Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities.
Market Leadership:
Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies.
Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs.
Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families
Act as the face of the organization in the local market, promoting brand awareness and trust.
Monitor market trends and competitor activity to inform strategic planning.
Skills and Experience Required
Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field.
Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes:
Referral volume targets
Patient admission and conversion rates
Community engagement metrics
Timely follow-up and documentation standards
Relationship development with referral sources
Strong interpersonal and communication skills, with the ability to engage diverse audiences.
Knowledge of Medicare/Medicaid and other payer sources is a plus.
Knowledge of Hospice eligibility and levels of care is preferred
Knowledge of customer referral source [CRM] management systems for activity tracking
Ability to work independently and collaboratively in a fast-paced environment.
Valid driver's license and reliable transportation required.
How much does a service coordinator earn in Wyoming, MI?
The average service coordinator in Wyoming, MI earns between $26,000 and $57,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Wyoming, MI
$39,000
What are the biggest employers of Service Coordinators in Wyoming, MI?
The biggest employers of Service Coordinators in Wyoming, MI are: