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Service counter cashier vs customer service attendant

The differences between service counter cashiers and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service attendant has an average salary of $30,946, which is higher than the $29,932 average annual salary of a service counter cashier.

The top three skills for a service counter cashier include customer service, cleanliness and POS. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Service counter cashier vs customer service attendant overview

Service Counter CashierCustomer Service Attendant
Yearly salary$29,932$30,946
Hourly rate$14.39$14.88
Growth rate-10%-4%
Number of jobs97,764292,907
Job satisfaction--
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 39%
Average age3440
Years of experience-12

Service counter cashier vs customer service attendant salary

Service counter cashiers and customer service attendants have different pay scales, as shown below.

Service Counter CashierCustomer Service Attendant
Average salary$29,932$30,946
Salary rangeBetween $23,000 And $38,000Between $24,000 And $39,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Salesforce
Best paying industry-Technology

Differences between service counter cashier and customer service attendant education

There are a few differences between a service counter cashier and a customer service attendant in terms of educational background:

Service Counter CashierCustomer Service Attendant
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Service counter cashier vs customer service attendant demographics

Here are the differences between service counter cashiers' and customer service attendants' demographics:

Service Counter CashierCustomer Service Attendant
Average age3440
Gender ratioMale, 26.6% Female, 73.4%Male, 48.4% Female, 51.6%
Race ratioBlack or African American, 8.3% Unknown, 5.4% Hispanic or Latino, 19.8% Asian, 7.9% White, 57.5% American Indian and Alaska Native, 1.0%Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage5%7%

Differences between service counter cashier and customer service attendant duties and responsibilities

Service counter cashier example responsibilities.

  • Operate POS system process refunds and exchanges cut fabrics according to customers satisfaction.
  • Take customers orders for food, using POS system and cash register and accept payment or make change.
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Perform register close out procedures and monitor checkout stations.

Customer service attendant example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Assess customer orders for accuracy, cleanliness and organization of customer area.
  • Assist in cashiering and point of sale (POS) system procedures during busy hours.
  • Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
  • Carry and unload groceries accordingly.
  • Bag groceries and organize inventory displays.
  • Show more

Service counter cashier vs customer service attendant skills

Common service counter cashier skills
  • Customer Service, 32%
  • Cleanliness, 23%
  • POS, 8%
  • Front End, 4%
  • Food Preparation, 4%
  • Drive-Thru, 3%
Common customer service attendant skills
  • Strong Customer Service, 57%
  • Customer Service, 16%
  • Cleanliness, 6%
  • Front Desk, 3%
  • Perform Routine Maintenance, 3%
  • CPR, 2%