Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between service dispatchers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a service dispatcher, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $33,663 average annual salary of a service dispatcher.
The top three skills for a service dispatcher include HVAC, data entry and phone calls. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Service Dispatcher | Certified Medical Technician | |
| Yearly salary | $33,663 | $38,859 |
| Hourly rate | $16.18 | $18.68 |
| Growth rate | -4% | 5% |
| Number of jobs | 74,936 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 30% | Bachelor's Degree, 28% |
| Average age | 43 | 44 |
| Years of experience | 2 | 12 |
Service dispatchers are professionals who are responsible for answering the calls of customers while creating dispatch tickets for each service call. These dispatchers must gather detailed address information from their customers and acquire a basic overview of their service issues. They must dispatch service crews to their scheduled appointments and emergency situations while using maps and GPS programs to plan routes for their destination. Service dispatchers must also use digital filing systems to add customer information and log into their files when scheduling service calls.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Service dispatchers and certified medical technicians have different pay scales, as shown below.
| Service Dispatcher | Certified Medical Technician | |
| Average salary | $33,663 | $38,859 |
| Salary range | Between $26,000 And $42,000 | Between $28,000 And $53,000 |
| Highest paying City | Kent, WA | Denton, TX |
| Highest paying state | Washington | Alaska |
| Best paying company | Basin Electric Power Cooperative | Favorite Healthcare Staffing |
| Best paying industry | Government | Health Care |
There are a few differences between a service dispatcher and a certified medical technician in terms of educational background:
| Service Dispatcher | Certified Medical Technician | |
| Most common degree | High School Diploma, 30% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | - | University of Connecticut |
Here are the differences between service dispatchers' and certified medical technicians' demographics:
| Service Dispatcher | Certified Medical Technician | |
| Average age | 43 | 44 |
| Gender ratio | Male, 33.6% Female, 66.4% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 8% |