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Service dispatcher vs train dispatcher

The differences between service dispatchers and train dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service dispatcher and a train dispatcher. Additionally, a train dispatcher has an average salary of $48,374, which is higher than the $33,663 average annual salary of a service dispatcher.

The top three skills for a service dispatcher include HVAC, data entry and phone calls. The most important skills for a train dispatcher are emergency situations, train movement, and FRA.

Service dispatcher vs train dispatcher overview

Service DispatcherTrain Dispatcher
Yearly salary$33,663$48,374
Hourly rate$16.18$23.26
Growth rate-4%-
Number of jobs74,9365,390
Job satisfaction--
Most common degreeHigh School Diploma, 30%Bachelor's Degree, 49%
Average age4343
Years of experience22

Service dispatcher vs train dispatcher salary

Service dispatchers and train dispatchers have different pay scales, as shown below.

Service DispatcherTrain Dispatcher
Average salary$33,663$48,374
Salary rangeBetween $26,000 And $42,000Between $26,000 And $89,000
Highest paying CityKent, WA-
Highest paying stateWashington-
Best paying companyBasin Electric Power Cooperative-
Best paying industryGovernment-

Differences between service dispatcher and train dispatcher education

There are a few differences between a service dispatcher and a train dispatcher in terms of educational background:

Service DispatcherTrain Dispatcher
Most common degreeHigh School Diploma, 30%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common college--

Service dispatcher vs train dispatcher demographics

Here are the differences between service dispatchers' and train dispatchers' demographics:

Service DispatcherTrain Dispatcher
Average age4343
Gender ratioMale, 33.6% Female, 66.4%Male, 60.7% Female, 39.3%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between service dispatcher and train dispatcher duties and responsibilities

Service dispatcher example responsibilities.

  • Achieve certification in service writer sales (upselling )
  • Make contact with police, ems, and fire.
  • Scan and register documents for the CMMS system
  • Enter and transcribe accurately and completely information into the CMMS.
  • Dispatch police, fire, and ems, to residential and commercial accounts.
  • Operate right cad emergency dispatch program for entry of all pertinent information dealing with emergency and non emergency calls.
  • Show more

Train dispatcher example responsibilities.

  • Manage and organize project teams internally during implementation of new CMTS system.
  • Call and assign train crews (i.e., engineers, conductors and brakeman) for rail yard and over-the-road train operations.
  • Train HAZMAT awareness and CPR.
  • Devolve and implement course outline and syllabus.
  • Request advanced technical and specialize training through command and DoD agencies.
  • Participate actively on company's first response team and receive training in safety awareness, first response, and CPR.
  • Show more

Service dispatcher vs train dispatcher skills

Common service dispatcher skills
  • HVAC, 8%
  • Data Entry, 8%
  • Phone Calls, 7%
  • Customer Complaints, 6%
  • Strong Customer Service, 5%
  • Outbound Calls, 4%
Common train dispatcher skills
  • Emergency Situations, 15%
  • Train Movement, 12%
  • FRA, 9%
  • Emergency Calls, 9%
  • Federal Safety Rules, 5%
  • Traffic Signals, 5%

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