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Shift leader/cashier vs service cashier

The differences between shift leader/cashiers and service cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift leader/cashier has an average salary of $29,409, which is higher than the $28,602 average annual salary of a service cashier.

The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a service cashier are customer service, cleanliness, and credit card payments.

Shift leader/cashier vs service cashier overview

Shift Leader/CashierService Cashier
Yearly salary$29,409$28,602
Hourly rate$14.14$13.75
Growth rate-10%-10%
Number of jobs151,45498,972
Job satisfaction--
Most common degreeHigh School Diploma, 49%High School Diploma, 40%
Average age3434
Years of experience--

What does a shift leader/cashier do?

A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.

What does a service cashier do?

Service cashiers are employees who take charge of the cash registers in banks or any other institutions. Primarily, cashiers receive payments and issue receipts to customers. They keep track of the credit and cash transactions. Their job requires a strong work ethic, attention to detail, excellent communication skills, good customer service, and knowledge of cash register operation. It is also part of their job to attend to service department tasks and warranty claims.

Shift leader/cashier vs service cashier salary

Shift leader/cashiers and service cashiers have different pay scales, as shown below.

Shift Leader/CashierService Cashier
Average salary$29,409$28,602
Salary rangeBetween $22,000 And $37,000Between $23,000 And $34,000
Highest paying City-Kirkland, WA
Highest paying state-Washington
Best paying company-Classic Chevrolet
Best paying industry-Retail

Differences between shift leader/cashier and service cashier education

There are a few differences between a shift leader/cashier and a service cashier in terms of educational background:

Shift Leader/CashierService Cashier
Most common degreeHigh School Diploma, 49%High School Diploma, 40%
Most common majorBusinessBusiness
Most common college--

Shift leader/cashier vs service cashier demographics

Here are the differences between shift leader/cashiers' and service cashiers' demographics:

Shift Leader/CashierService Cashier
Average age3434
Gender ratioMale, 26.2% Female, 73.8%Male, 18.3% Female, 81.7%
Race ratioBlack or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9%Black or African American, 8.8% Unknown, 5.2% Hispanic or Latino, 26.2% Asian, 7.3% White, 51.5% American Indian and Alaska Native, 0.9%
LGBT Percentage5%5%

Differences between shift leader/cashier and service cashier duties and responsibilities

Shift leader/cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Assist customers, maintain friendly work environment, delegate and oversee tasks during shifts, operate POS system, drive sales
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Service cashier example responsibilities.

  • Utilize math skills when processing payments without a computerize cash register and while tallying profit at the end of each shift.
  • Check out customer's groceries, clear parking lot, provide customer service, maintain store maintenance
  • Skil in using scanners, cash registers and basic math skills to calculate the price of service provide.
  • Process cash, credit card, travelers' checks, and discount transactions with the assistance of POS system.
  • Require to learn how to use ADP systems in order to process car sales and some accounting for the service center.
  • Provide excellent customer service while ringing up members and upselling membership upgrades.
  • Show more

Shift leader/cashier vs service cashier skills

Common shift leader/cashier skills
  • Food Safety, 12%
  • Customer Complaints, 10%
  • POS, 9%
  • Customer Service, 9%
  • Customer Orders, 6%
  • Cash Drawers, 6%
Common service cashier skills
  • Customer Service, 14%
  • Cleanliness, 11%
  • Credit Card Payments, 7%
  • Cash Handling, 6%
  • Phone Calls, 6%
  • Food Orders, 6%