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Shift leader/cashier vs shift leader

The differences between shift leader/cashiers and shift leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift leader has an average salary of $33,841, which is higher than the $29,409 average annual salary of a shift leader/cashier.

The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a shift leader are patients, customer complaints, and customer service.

Shift leader/cashier vs shift leader overview

Shift Leader/CashierShift Leader
Yearly salary$29,409$33,841
Hourly rate$14.14$16.27
Growth rate-10%10%
Number of jobs151,454229,485
Job satisfaction--
Most common degreeHigh School Diploma, 49%High School Diploma, 36%
Average age3437
Years of experience--

What does a shift leader/cashier do?

A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.

What does a shift leader do?

Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.

Shift leader/cashier vs shift leader salary

Shift leader/cashiers and shift leaders have different pay scales, as shown below.

Shift Leader/CashierShift Leader
Average salary$29,409$33,841
Salary rangeBetween $22,000 And $37,000Between $26,000 And $43,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-IBM
Best paying industry-Manufacturing

Differences between shift leader/cashier and shift leader education

There are a few differences between a shift leader/cashier and a shift leader in terms of educational background:

Shift Leader/CashierShift Leader
Most common degreeHigh School Diploma, 49%High School Diploma, 36%
Most common majorBusinessBusiness
Most common college--

Shift leader/cashier vs shift leader demographics

Here are the differences between shift leader/cashiers' and shift leaders' demographics:

Shift Leader/CashierShift Leader
Average age3437
Gender ratioMale, 26.2% Female, 73.8%Male, 44.2% Female, 55.8%
Race ratioBlack or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9%Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9%
LGBT Percentage5%10%

Differences between shift leader/cashier and shift leader duties and responsibilities

Shift leader/cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Assist customers, maintain friendly work environment, delegate and oversee tasks during shifts, operate POS system, drive sales
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Shift leader example responsibilities.

  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
  • Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
  • Answer all incoming calls a long with booking appointments.
  • Develop strategies to meet and exceed booking and sales goals.
  • Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
  • Show more

Shift leader/cashier vs shift leader skills

Common shift leader/cashier skills
  • Food Safety, 12%
  • Customer Complaints, 10%
  • POS, 9%
  • Customer Service, 9%
  • Customer Orders, 6%
  • Cash Drawers, 6%
Common shift leader skills
  • Patients, 9%
  • Customer Complaints, 9%
  • Customer Service, 7%
  • Math, 7%
  • Safety Standards, 6%
  • Cash Handling, 5%