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The differences between shift leader/cashiers and shift managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift manager has an average salary of $32,110, which is higher than the $29,409 average annual salary of a shift leader/cashier.
The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a shift manager are cleanliness, inventory management, and management.
| Shift Leader/Cashier | Shift Manager | |
| Yearly salary | $29,409 | $32,110 |
| Hourly rate | $14.14 | $15.44 |
| Growth rate | -10% | 10% |
| Number of jobs | 151,454 | 335,517 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 49% | High School Diploma, 34% |
| Average age | 34 | 39 |
| Years of experience | - | 4 |
A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.
Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.
Shift leader/cashiers and shift managers have different pay scales, as shown below.
| Shift Leader/Cashier | Shift Manager | |
| Average salary | $29,409 | $32,110 |
| Salary range | Between $22,000 And $37,000 | Between $23,000 And $43,000 |
| Highest paying City | - | Los Angeles, CA |
| Highest paying state | - | California |
| Best paying company | - | ABB |
| Best paying industry | - | Retail |
There are a few differences between a shift leader/cashier and a shift manager in terms of educational background:
| Shift Leader/Cashier | Shift Manager | |
| Most common degree | High School Diploma, 49% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | Cornell University |
Here are the differences between shift leader/cashiers' and shift managers' demographics:
| Shift Leader/Cashier | Shift Manager | |
| Average age | 34 | 39 |
| Gender ratio | Male, 26.2% Female, 73.8% | Male, 43.1% Female, 56.9% |
| Race ratio | Black or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9% | Black or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 5% | 10% |