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Shift leader/cashier vs team leader

The differences between shift leader/cashiers and team leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a team leader has an average salary of $68,817, which is higher than the $29,409 average annual salary of a shift leader/cashier.

The top three skills for a shift leader/cashier include food safety, customer complaints and POS. The most important skills for a team leader are customer service, ladders, and patients.

Shift leader/cashier vs team leader overview

Shift Leader/CashierTeam Leader
Yearly salary$29,409$68,817
Hourly rate$14.14$33.09
Growth rate-10%8%
Number of jobs151,454197,336
Job satisfaction-5
Most common degreeHigh School Diploma, 49%Bachelor's Degree, 50%
Average age3443
Years of experience-6

What does a shift leader/cashier do?

A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.

What does a team leader do?

Team leaders are responsible for managing a team for a specific project or work component. They primarily guide the team members and ensure that they are still working towards the set goals. Team leaders create strategies to reach goals, cascade the goals and strategies to team members, assign tasks, conduct periodic check-ups on the roadmap towards the goals, foster an engaging work environment, motivate and coach team members, monitor team performance, evaluate the strategies and come up with mitigating plans as needed. They are also responsible for reporting the team's progress to higher management.

Shift leader/cashier vs team leader salary

Shift leader/cashiers and team leaders have different pay scales, as shown below.

Shift Leader/CashierTeam Leader
Average salary$29,409$68,817
Salary rangeBetween $22,000 And $37,000Between $37,000 And $126,000
Highest paying City-New York, NY
Highest paying state-Alaska
Best paying company-Ropes & Gray
Best paying industry--

Differences between shift leader/cashier and team leader education

There are a few differences between a shift leader/cashier and a team leader in terms of educational background:

Shift Leader/CashierTeam Leader
Most common degreeHigh School Diploma, 49%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Delhi

Shift leader/cashier vs team leader demographics

Here are the differences between shift leader/cashiers' and team leaders' demographics:

Shift Leader/CashierTeam Leader
Average age3443
Gender ratioMale, 26.2% Female, 73.8%Male, 55.0% Female, 45.0%
Race ratioBlack or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9%Black or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 17.0% Asian, 7.2% White, 61.6% American Indian and Alaska Native, 0.7%
LGBT Percentage5%9%

Differences between shift leader/cashier and team leader duties and responsibilities

Shift leader/cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Assist customers, maintain friendly work environment, delegate and oversee tasks during shifts, operate POS system, drive sales
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Team leader example responsibilities.

  • Manage ACD metrics and methodology, including reporting to Sr. Management.
  • Set the highest standards for achieving company s KPIs, and holding staff individually accountable thereof.
  • Lead and conduct daily port operations for all DOD cargo transiting through the state of Florida.
  • Manage inventory and stock groceries, clothes and office supplies, handle supplies requests, revise logbook.
  • Implement multiple tools and utilities (KaiZen ideas) to optimize and automate various processes across the projects.
  • Manage online tasks, delegate and oversee responsibilities and projects, work with HTML coding, and update site content.
  • Show more

Shift leader/cashier vs team leader skills

Common shift leader/cashier skills
  • Food Safety, 12%
  • Customer Complaints, 10%
  • POS, 9%
  • Customer Service, 9%
  • Customer Orders, 6%
  • Cash Drawers, 6%
Common team leader skills
  • Customer Service, 26%
  • Ladders, 9%
  • Patients, 6%
  • Sales Floor, 6%
  • PET, 5%
  • Safety Procedures, 4%