Restaurant Manager - Apply Immediately
Shift manager job in Saint Petersburg, FL
Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Restaurant Manager, better known as a Hospitality Captain. Are you ready to have fun while building your career? We dont believe in the dull and mundane in fact, we adamantly reject it!
MINIMUM QUALIFICATIONS (with or without accommodation)
High School Diploma or High School equivalency required. Bachelors Degree preferred.
Must possess or be able to obtain a valid Manager food safety certification or any other food/alcohol certification, as required by state law
Able to stand for 10 hours and lift at least 50 pounds
Good hearing for safety and accurate communication
Must be able to read, write and speak in English
Must have reliable transportation
RESPONSIBILITIES AND DUTIES
Being strong brand stewards and ensuring each guest receives excellent service by leading and modeling our 1-4-7 philosophy.
Developing a strong and motivated team through recruitment, communication and training plans.
Identify strategies to retain and develop the best Team Members.
Leading Team Members through coaching, discipline and adherence to the brand standards
Executing positive financial results, including but not limited to meeting sales goal and optimizing P&L.
Ensuring that restaurant facilities are consistently meeting brand standards.
Being aware of and abiding by food safety practices and liquor service laws, including not overserving guests or serving underage Guests.
Ensuring compliance with all labor regulations.
Unique Benefits:
Work alongside, learn and grow from fellow GOATs. Whatever your goals are in life, our goal is to make you more prepared to get there.
When we win, you win! Performance-based bonus opportunities available
Become a part of a culture that creates connections between iconic brands and guests. Join the fun and ONE TEAM culture that makes us great!
We have a bunch of fun brands, and this role will give you discounts to eat at all of them. You also get a discount on our retail!
We use innovative technology for easy scheduling.
We have an open door policy because your voice always matters.
Refer a friendget paid for bringing on another GOAT.
Need medical insurance? Offered to all full-time team members.
Set your future up for success with our 401K program.
Get rewarded for working with us! Exclusive partnership discounts for theme parks, concerts, hotels and online shopping.
General Manager
Shift manager job in Tampa, FL
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team back-office services, recruiting, training, equipment, marketing, and more; you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience “Quality Service - Dedicated Professionals Proactive Management” from every branch. As GM, you ensure that promise is kept.
Key Responsibilities:
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications:
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managing customer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
Part Time Associate Manager
Shift manager job in Tampa, FL
Key Responsibilities:
Performance to Goals:
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership and Initiative:
Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development:
Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication and Relationship Building:
Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization's business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.
Compliance:
Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.
Qualifications:
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI's.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.
About the Team
Why you'll love working here:
At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed- guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment- along with competitive salaries and comprehensive benefits programs.
What we value:
INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.
Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
Corporate Regional Director, Food & Beverage
Shift manager job in Tampa, FL
SeaWorld is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. Were also committed to helping ambitious people achieve their professional best. We're always seeking exceptionally skilled and knowledgeable individuals to join our team.
United Parks and Resorts, parent company of SeaWorld Parks, Busch Gardens, and a portfolio of premier water parks across the U.S. is seeking a dynamic and experienced Regional Director of F&B Operations to lead, inspire, and elevate park operations across multiple properties. This senior leadership role is accountable for driving strategic goals, operational excellence, financial performance, safety, and the guest experience while developing strong partnerships with park leaders and support teams.
What you get to do:
Leadership & Team Development
* Lead location-based executive and management teams, proactively coaching and motivating team members to perform at their best.
* Foster a people-first culture focused on collaboration, accountability, and guest-centric service.
* Conduct one-on-one coaching sessions and performance reviews, including career development planning and compensation conversations.
* Design and implement career progression roadmaps for salaried managers and high-potential hourly team members.
* Conduct manager meetings to engage, align, and inform the team on business goals, guest insights, and organizational priorities.
* Manage the regional recognition program and promote culture-building activities.
Strategic Planning & Operational Excellence
* Build and maintain strong partnerships with on-site park leaders and cross-functional support departments to align on a shared operational vision.
* Use available data, market insights, and guest feedback to drive continual improvement across all parks.
* Collaborate with corporate and park-based teams to develop and execute annual strategic plans.
* Oversee major technology integrations, facility renovations, and operational improvement initiatives.
* Champion service innovation and guest experience strategies that create memorable moments and operational differentiation.
Safety & Sanitation
* Oversee implementation and compliance of all safety protocols and sanitation procedures across all locations.
* Lead building and operational safety audits to ensure facilities meet the highest standards of cleanliness and regulatory compliance.
* Maintain and oversee the Emergency Response Plan and ensure required training is completed by key personnel.
Financial Performance
* Deliver financial results through strategic budget planning, P&L management, and operational efficiencies.
* Review and interpret financial reports regularly; develop and implement corrective action plans to meet or exceed goals.
* Lead payroll processes, labor forecasting, and expense control measures in alignment with corporate standards.
* Participate in monthly governance meetings to represent the parks' financial health and operational initiatives.
Administrative Management
* Ensure all administrative functions are performed accurately and on time, including scheduling, reporting, contract reviews, and expense reconciliation.
* Review, approve, and process expense reports and operational documentation as needed.
* Oversee hiring, onboarding, and disciplinary processes for leadership positions.
* Maintain compliance and manage all contracts and service agreements with legal support.
Project & Event Oversight
* Oversee menu and service development projects in coordination with culinary leadership and brand standards.
* Lead the seasonal planning process across multiple properties, aligning goals and initiatives with company expectations.
* Conduct park event walks, VIP hosting, and brand representation for key activations, press events, and guest experience audits.
* Identify staffing needs and support plans for high-attendance periods or special events.
Technology & Innovation
* Manage deployment and training of point-of-sale (POS) systems, mobile ordering, and tech innovations.
* Implement digital enhancements and automation tools that streamline operations and improve the guest journey.
What it takes to succeed:
* 10+ years of progressive leadership experience in theme parks, hospitality, entertainment, or large-scale venue operations.
* Experience managing multi-site operations and large-scale projects (e.g., construction, technology deployment).
* Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
* Ability to travel approximately 50 percent of the time to support parks, teams, and business initiatives
* Strong understanding of financial concepts, budgeting, and forecasting.
* High level of digital literacy, including Microsoft Office, POS systems, and project management platforms.
* Deep passion for hospitality, team development, and delivering unforgettable guest experiences.
* Excellent interpersonal, communication, and stakeholder engagement skills.
* Ability to work a flexible schedule including evenings, weekends, holidays, and travel to parks throughout the country.
The perks of the position:
* Paid Time Off
* Complimentary Park Tickets and Passes
* Park Discounts on Food and Merchandise
* Medical, Dental, and Vision Insurance
* 401K Retirement plan
* Voluntary Insurance
* Life Insurance
* Disability Benefits
* Tuition Reimbursement
* Dependent and Health Care Flexible Spending Accounts
* Employee Assistance Program
* Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Auto-ApplyDirector Of Food And Beverage
Shift manager job in Saint Petersburg, FL
Job Description
Welcome to St. Pete Athletic.
We're not just launching a club-we're building a community, a standard, and a vibe. Think urban country club. St. Pete Athletic is where sport, hospitality, and social energy collide. With 14 pickleball courts, 2 padel courts, dedicated table tennis spaces, a full-service restaurant and bar, and amenities ranging from coworking to wellness to a garden oasis-it's a place to play, connect, and belong.
But our real secret? Hospitality. The kind you feel, not just see. We believe in creating moments that surprise and delight. And we're looking for an F&B Manager who lives and breathes that philosophy.
The Opportunity
As our Director of Food and Beverage, you'll bring the culinary and beverage experience at St. Pete Athletic to life. You'll lead our front-of-house, kitchen, bar, and coffee teams through daily operations-establishing systems, setting the tone for service, and creating the kind of high-energy, high-touch environment that people want to return to again and again.
You'll help shape the club's food and beverage identity-where courtside cocktails and garden brunches feel just as intentional and memorable as a chef-driven dinner or a quick morning espresso. You'll be a cultural leader, an operational pro, and a trusted coach for your team.
What You'll Do
Guide the F&B Program
Lead the coordination across BOH, FOH, and bar/coffee to ensure unified service and quality.
Build and Elevate a Hospitality Culture
Set and maintain a high standard of service, warmth, and professionalism across all F&B spaces.
Be present on the floor-visible, warm, and tuned into both team dynamics and guest experience.
Instill a culture of excellence and care among all service and support staff.
Develop & Lead High-Performing Teams
Oversee and mentor kitchen, bar/coffee, and FOH Managers.
Lead hiring, training, and ongoing development for all F&B team members.
Foster a positive, accountable, and growth-focused culture where people are proud to work.
Drive Operational Excellence
Oversee daily service across all F&B areas, ensuring consistency, quality, and flow.
Manage inventory, ordering, cost controls, and vendor relationships.
Support creative programming and events with intentional service and beverage execution.
Collaborate on menu ideation, presentation, and guest feedback loops with kitchen leadership and ownership.
Own the Details Without Losing the Vibe
Ensure health, safety, cleanliness, and compliance standards are met and exceeded.
Implement thoughtful, efficient systems without over-complicating the guest or staff experience.
Partner with GM and ownership on ongoing performance tracking and strategy of FOH managers, Executive Chef and entire F&B team.
Who You Are
You've led food & beverage operations in high-volume, hospitality-forward environments-think boutique hotels, lifestyle clubs, destination restaurants, or experiential hospitality brands.
You understand the power of thoughtful service and beautiful food to bring people together.
You're organized and detail-oriented, but never rigid-always leading with calm, flexibility, and grace under pressure.
You're a mentor, not a micromanager-able to coach, challenge, and support your team in meaningful ways.
You have strong operational chops and know how to balance guest experience, staff needs, and business performance.
You're energized by people, problem-solving, and the chance to build something that sets a new standard.
Our Promise to You
We want this to be the best job you've ever had. That means:
A voice at the table as we shape this club together.
Opportunities to grow professionally and personally.
A culture where excellence, joy, and kindness coexist.
Access to our full club membership and wellness offerings.
Compensation & Benefits
Competitive salary based on experience and qualifications
Performance-based bonus program
Medical benefits
Professional development stipends
Complimentary club membership & perks
Sound Like You? Let's Talk.
This is your chance to be a part of one of the most exciting food & beverage environments in Tampa Bay-and to shape the future of hospitality in our region. If you're ready to lead with heart, build something great, and create the kind of experience people can't stop talking about, we'd love to meet you.
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Banquet Manager - Rusty Pelican Tampa
Shift manager job in Tampa, FL
Our mission at Rusty Pelican Tampa/Specialty Restaurants Corporation is to always innovate and consistently deliver a 5 star experience for our teams, guests, and community. Rusty Pelican Tampa prides itself on growth from within, collaboration, teamwork, and creating a positive work environment.
Join the friendly team at Florida's most beautiful tropical hideaway, right on the waters of Tampa Bay. Known for serving the freshest local seafood as well as classic cuts of savory beef, the Rusty Pelican offers an unforgettable culinary experience for its guests, and a thriving and inspiring culture for its employees.
A few of our recent accolades include:
· #1 Best Waterfront Restaurant in Tampa: Yelp
· Best Brunch: Tampa Magazine
· 18 best Restaurants in Tampa: Restaurant Clicks
· 20 Gorgeous Wedding venues in Tampa: Wedding Rule
· Best Tampa Date Night: That's So Tampa
Job Summary:
The F&B Manager is responsible for managing Banquets and FOH operations for this high volume, full service, upscale restaurant and event center. This career opportunity is for individuals with a bona fide passion for food and beverage, and unwavering drive to provide exceptional guest service. Extensive front of house knowledge that displays high functioning leadership, labor management, and conflict resolution is essential for the success of this leadership position.
This person is also responsible for training, mentoring and coaching the team to consistently deliver a 5-Star experience to our employees, guests, and community. He/She is responsible for continuously refining the guest experience, as well as making a positive impact of company culture.
Competitive Benefits:
Competitive salary
Benefits including vacation pay, medical, dental and vision insurance
Lifestyle Spending Account, which supports you and your family in numerous ways such as through gym memberships, child care, student loans & more!
Company dining package with allotted spending amount each month
Variety of Supplemental Benefit Plans for life's unknowns
401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
Employer paid life Insurance throughout the length of employment
Paid/Floating holidays for 5 major holidays
Education Assistance Program (EdAP) for hospitality related education growth
Employee Assistance Program (EAP) to assist with work life balance
Management Referral Program with up to a $4,000 payout for qualifying management positions
Pay: $70000 - $80000 / year
plus bonus
Essential Responsibilities:
Oversee day-to-day operations of the banquets and restaurant, including staff management, scheduling, and training.
Ensure high standards of service and hospitality are maintained at all times.
Monitor and maintain inventory levels, including food, beverages, and supplies.
Implement and enforce restaurant policies and procedures to ensure compliance with health and safety regulations.
Foster a positive work environment and provide ongoing support and development for staff members.
Collaborate with the culinary team to ensure seamless coordination between front and back-of-house operations.
Handle guest inquiries, concerns, and feedback in a professional and timely manner.
Drive sales and revenue growth through effective marketing strategies and promotional initiatives.
Manage financial aspects of banquet operations.
Oversee social media efforts in order to maintain brand awareness.
Responsible for leading a team that executes great food and service consistently.
Requirements:
Minimum 2 years' experience as a Manager or Supervisor in a high-volume restaurant or event center environment
Experience managing banquet operations (private events such as weddings, corporate meetings, parties, etc.)
Minimum 4 years' experience in progressive restaurant or banquets experience
Proven leadership abilities with a strong focus on team building and staff development.
Excellent communication and interpersonal skills.
Strong organizational and problem-solving abilities.
Knowledge of food and beverage operations, including ordering, inventory management, and cost control.
Ability to thrive in a fast-paced, dynamic environment.
Flexibility to work evenings, weekends, and holidays as needed.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.
Banquet Manager
Shift manager job in Tampa, FL
At Bern's Steak House we are looking for candidates who would take a "total ownership" approach to their work. We are looking for potential employees who have an excellent work ethic and the desire to be a part of a great service team while still having fun!! We want to work with individuals who are passionate about hospitality and who are dedicated to providing a consistently outstanding service experience.
We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes.
Duties and responsibilities:
Working well on a small team is a requirement.
Manage guest inquiries for large parties and full rental of our spaces; two restaurants and one retail space with over a dozen private configurations.
Answer questions about our required contracts and large party inquiries.
Comprehensive menu knowledge is required to curate menu selections and collaborate with the culinary team.
Menu design and deployment.
Greet party hosts upon arrival and communicate last minute requests and needs to management and banquet teams.
Provide detailed tracking in google share, meticulous banquet event order sheets, and complete contracts.
Communication and follow up with multiple departments and the guests is imperative to this position.
Help coordinate large company functions (philanthropic events, employee appreciation gatherings, marketing and promotional events)
Qualifications and Skills:
Professional appearance
Willingness to learn
Open attitude to a unique way of doing things
Proper phone etiquette
Able to work well with others
Ability to work well under pressure
Multitasking
Memorization skills
Personable and able to interact with guests
Attention to detail
Night, Weekend and Holiday availability required
Adobe InDesign
Gmail/Google Account Apps
OpenTable
Benefits and Perks
Immediate
Closed On Monday
Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve
Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours)
Custom Supplemental Insurance Coverages Through AFLAC
Life Insurance Policy (10-, 20-, & 30-year terms)
Short Term Disability Income Insurance
Accident Advantage On/Off Job Insurance
Cancer Protection Insurance
Critical Care Protection Insurance
Hospital Choice Insurance
Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets
Family First Discounts
50% off entire bill at Haven restaurant & bar for employee and up to 3 guests
50% off food and non-alcoholic drinks at Bern's Steak House for employee and up to 3 guests
50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests
20% off total purchase at Bern's Fine Wines & Spirits retail store
20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee
20% off Spa Services at Spa Evangeline for employee
20% off Epicurean Theatre classes per online purchase
Marriott Friends and Family Discount for hotel accommodations
Complimentary Manager Shift Meal from the Restaurant's Menu
Free, Secure, Covered Parking
Continued Education through Management Training Courses
Educational Travel and Experiences for some Culinary, Wine and Spirits Positions
90-Days
Custom Packaging Health Plan Options with Tenure Based Employer Contribution
Health
Dental
Vision
Internal Career Growth Opportunities
1-Year
401K Employer Match of 25% Up to the First 6%
Education Reimbursement Program for Approved Courses and Certifications with Supplemental Reimbursement for Travel and Materials
The Company values a diverse workforce with all the unique qualities that individuals of various backgrounds and experiences offer our organization. We are committed to providing opportunities and developing employees to their fullest potential without regard to race, color, gender, age, religion, national origin, marital status, military status, disability, sexual orientation or any other status protected by law.
Auto-ApplyRetail Shift Manager
Shift manager job in Clearwater, FL
Join our team St. Pete-Clearwater International Airport! As a Retail Shift Manager, you'll play a key role in keeping our retail operations running smoothly. You'll lead and support our team of associates, ensure the store is ready for every customer and create an outstanding shopping experience. This position is all about maintaining high standards, following company policies, and bringing our brand to life-while making every shift a success!
Hourly pay range: $20.93 - $23.26, plus quarterly bonus opportunities!
Responsibilities:
* Execute opening, daily, and closing procedures following company policies and operational checklists.
* Lead and support retail associates during assigned shifts, ensuring tasks are completed and standards are met.
* Keep the store clean, organized, and visually appealing throughout the day.
* Monitor equipment and promptly report any maintenance needs.
* Assign daily tasks and ensure proper coverage for smooth operations.
* Maintain compliance with labor regulations, including breaks and meal periods.
* Act as Manager on Duty (MOD) during shifts, handling escalated issues and ensuring everything runs seamlessly.
* Operate POS systems, process transactions accurately, and uphold cash handling and security protocols.
* Monitor inventory, assist with receiving merchandise, and report any discrepancies or shortages.
* Support visual merchandising standards, including planogram execution, seasonal resets, and promotional displays.
* Deliver outstanding customer service, resolve concerns professionally, and inspire the team to meet service goals.
* Train associates on brand standards, operational procedures, and customer engagement techniques.
* Ensure compliance with all safety and health standards and train staff on safety protocols.
Qualifications:
* Experience: 2+ years in retail/customer service; 6+ months in a supervisory or lead role.
* Education: Bachelor's degree preferred or equivalent experience.
* Skills: POS systems, cash handling, inventory management, and visual merchandising.
* Strong leadership, communication, problem-solving, attention to detail, and ability to thrive in a fast-paced environment
Schedule & Reporting:
* Reports directly to the Store Manager or Retail Multi-Unit Manager.
* Classified as a non-exempt position under FLSA.
* Must be flexible to work a variety of shifts, including openings, peak hours, and closings.
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Banquets Manager
Shift manager job in Saint Petersburg, FL
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyShift Leader
Shift manager job in Spring Hill, FL
Is it your calling to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? Do you want to have fun, learn new skills, and earn extra cash? If so, your dream job is right here with the Papa John's family!
As an Hourly Shift Manager, you will lead a restaurant team in a fun, flexible work environment.
At Papa John's, people are always our top priority. Our secret ingredient is YOU. Working with Papa John's is a great place to start your career. Many Hourly Shift Managers have gone on to become General Managers and beyond! You will improve on the skills you have, and we'll teach you some new ones too. We are more than just a pizza company; we're a pizza family.
You work hard every day for your family and we're always hard at work to take care of ours. You deliver quality and awesome service to our customers. We will deliver possibilities to you!
Papa John's Offers:
Benefits*- Medical, Dental, Paid Vacation, and 401(k)
*Benefits vary based off hours worked and position
Weekly Paychecks
Flexible Hours
50% off Pizza Discounts
Direct Deposit and Debit (Pay) Cards
On-going Training Programs in Leadership, Business Management, and People Development to name just a few
Fun Competitions and cool PJ swag prizes
PerkSpot Discount Program**: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more
**Discounts will vary geographically and are subject to change
Critical Ingredients:
A great attitude and a desire to be a part of a team. If you have a passion for quality, a mind for business, and the capability to treat others with dignity and respect, you'll fit right in.
You will need to be at least 18 years old, with a GED or High School Diploma preferred. You will need to possess basic math and solid problem-solving skills. Nights and weekends are very busy, so you will need to have the ability and desire to work those shifts. Lastly, you will need to be able to lift or move up to 25 pounds and stand for prolonged periods.
We've covered the basics here, but we'll have more details for you once you apply. We can't wait to welcome you to our pizza family. Apply today and let's do this!
It is the policy of Papa John's to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
Shift Manager
Shift manager job in Saint Petersburg, FL
1054 4th Street North St Pete, FL
The Opportunity:
The Shift Manager assists in the day-to-day operations by providing a positive experience for the team and the customer. They work side-by-side with the team, leading them by example.
Must be 18 years of age
Must have High School Diploma or equivalent
Completion of comprehensive Flippers Pizzeria MIT Program
Serv Safe Manager Certification
Self-motivated with a friendly, out-going attitude
Effectively able to train and lead all team members
Has experience providing excellent customer service, with a sense of urgency, in a fast-paced environment
Position Responsibilities:
Culture Creator: work directly with the AGM and GM to build a culture of excellence where the team is happy to be there and knows what they are doing
Eager Learner: constantly seeking to improve their personal and team skills while seeking advancement
Focused on product quality and Customer Service: Ensuring customer satisfaction by emphasizing details in production, making food to spec, ensuring proper food safety service, cleanliness, and atmosphere
Cost Controller: Setting pars for food, beverage, paper, and eliminating waste/pilferage
What We Offer:
Free pizza
Weekly pay
Great health, dental, and vision benefits offered upon completion of management training
Wage increases, based on individual skills
Flexible schedules
Training and development for future growth opportunities
Compensation: $16.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Company:
Flippers Pizzeria has been serving hand-crafted, artisan pizzas for over 30 years. We have 15 locations, and we are continuing to grow!
Our pizza philosophy is simple. We source all natural ingredients with no artificial colors, flavors, or preservatives, and
we prepare
our pizzas by
hand stretching
and
then baking in 600-degree brick ovens.
NO freezers & NO microwaves.
We are all fresh, all day.
Flippers is
pizza perfected
.
At Flippers Pizzeria, people are and always will be our greatest asset. We have passionate hard-working teams, and we are looking for individuals with a strong work ethic and a positive attitude.
Whether you are new to restaurants or are a seasoned veteran, we can teach you the skills necessary to be successful.
Auto-ApplyShift Manager
Shift manager job in Tampa, FL
Job Description
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE! Paying up to $18.25 per hour.
We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
A track record of proven leadership
Possess high character and high competence
Desire to improve the lives of others
US:
Desire to improve the lives of employees, customers, franchisees
Committed to you and your successful journey
We place trust above all else. This builds loyalty
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused, and effective
STEAK N SHAKE SHIFT MANAGER DESCRIPTION:
The Shift Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world!
Benefits & Perks
Employee discount, Employee assistance program, Paid Training
Qualifications
US work authorization (Required)
High school or equivalent (Preferred)
Driver's License (Preferred)
SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!
We use eVerify to confirm U.S. Employment eligibility.
Shift Manager - S12545
Shift manager job in Saint Petersburg, FL
Job Description
What's life like working at Popeyes Louisiana Kitchen proudly operated by TICE?
As a Shift Manager, you'll lead by example in our dynamic fast-paced environment to ensure our restaurants are welcoming, fun, efficient, and successful.
What will my day-to-day look like?
Assisting with managing day-to-day operations and team performance
Overseeing restaurant operations during your shifts
Supervising and supporting team members
Ensuring food quality, safety, and cleanliness standards are met
Handling customer inquiries and concerns with professionalism
Contributing to maintaining the Popeyes brand experience
What shall I bring?
Welcoming Cajun hospitality and a desire to serve
Leadership skills and the ability to guide and inspire your team
Strong organizational and multitasking abilities
Previous experience in a restaurant or customer service environment
A proactive mindset and a dedication to continuous improvement
How will I grow?
Share our culture of Teamwork, Integrity, and Commitment to Excellence.
Develop advanced leadership and management skills, overseeing restaurant operations.
Enhance problem-solving abilities as you address challenges that arise during shifts.
Acquire team management skills by coordinating and supporting team members.
Learn effective communication techniques to ensure smooth operations and exceptional guest service.
WOW our guests by handling customer feedback and maintaining high food quality standards.
What's on offer?
Flexible scheduling to balance work and personal life
Opportunities for professional growth within our expanding team
Discounted meals during your shifts
Comprehensive training to equip you for success
Represent our TICE brand with pride in our uniform
At Popeyes Louisiana Kitchen, proudly operated by TICE, we're committed to delivering exceptional experiences to our guests. Join our dedicated team as we enrich lives through remarkable dining encounters. Together, we create an impact-one person, one meal, and one unforgettable guest experience at a time.
Shift Manager
Shift manager job in Saint Petersburg, FL
A Shift Manager is passionate about providing Guests with the best experience possible. Must be able to follow Cajun Hospitality: Smile, make eye contact, greet the Guest, repeat the order, and thank the Guest. Shift Manager must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
Essential Duties and Responsibilities
Execution
✓ Accountable for ensuring we are not out of food in the restaurant (take action)
✓ Ensures team members are in proper uniform and following the proper uniform guidelines
✓ Ensures all open and unopened product is labeled
✓ Daily curb appeal walkthrough
✓ Windows clean without fingerprints
✓ All equipment working
✓ Proper handwashing
✓ All food safety standards are followed
✓ LTO execution
✓ Leadership; primary and secondary responsibilities: leading team members when MOD
✓ Accountable for team members following procedures during the shift
✓ Setting daily shift goals and communicating them using a shift huddle/huddle board
✓ Talks team into and out of position -TIP TOP
✓ At least 2 Travel paths completed during the shift
✓ Guest surveys during the shift-ACR
✓ Table touches/guest interaction
✓ Resolving guest issues using H.E.A.R.T.
Administrative Work
✓ Complete all Tasks in Zenput - all HACCP logs were completed during the shift
✓ Check emails
✓ Counting the safe
✓ Counting the registers
✓ Daily production planning
✓ Daily Inventory
✓ Position planning and execution (Shift to Assist form)
✓ Written documentation of team member issues
✓ Check-in deliveries
✓ Daily login to the rSuccess Dashboard via the Scoop
Restaurant Follow Up
✓ Communicating with the other department managers if one of their team members is not doing their job or
if any equipment maintenance issues
✓ Before leaving for the day, ensure the restaurant is left neat, clean, and organized for the next shift
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Shift Manager
Shift manager job in Brandon, FL
Are you unable to resist looking at a funny cat meme while you are at work? Do you like to stop and pet every dog during your afternoon strolls? You must be an animal lover and it is time to pounce on the opportunity to become part of our Pawsome team! Apply today to this FINtastic opportunity and become a Pet Supermarket Employee.
Responsibilities/Qualifications:
As a Shift Manager you are always striving to enhance the lives of pets and their people when customers are shopping with us. One this is certain, we are pawsitively passionate about all things we do which include:
Providing friendly customer service when Whiskers walks in looking for his purrfect new toy to paw at.
We Speak Pet, it may sound funny to the humans, but we know what Polly the Parrot needs in her cage, what food Freckles the Hamster needs and what special diet food Peanut Butter the Rottweiler should be on for his skin allergies
Stop, Drop, & Shop with Lucy who has just found her forever home and needs your help to make sure she has the right food and accessories to make her transition into her forever home a pawsitive experience.
We are not kitten around when we say our employees can provide customers with World Class Service and solid product knowledge
We are dedicated to making a difference in our community by providing knowledge, support, and quality products. When a customer is shopping with us, their pet is OUR PET.
The Purr-fect employee is not shy about making a splash and greeting customers, you'll assist the management team with the day-to-day store operations, maintaining a clean and organized sales floor and above all helping our customers feel at ease while shopping with us. As a Shift Manager you will drive daily sales goals and complete tasks as the Manager on Duty in absence of Store and Assistant Manager.
What's in it for you?
Competitive pay
Full-time benefits & 401K
Vacation & Sick time
Employee discounts
Flexible schedule
Room for advancement
Working with PETS!!!
Essential Duties and Responsibilities
Sales Leadership
Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty.
Monitor teams on the expected customer service and selling models, communicates with Store Manager / Assistant Manager on observations.
Celebrating and recognizing the team's efforts and accomplishments.
Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself appropriately when communicating verbally, in writing, or by email.
Customer Excellence
Partner with the Store Manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies.
Lead and demonstrate engagement. Be a role model demonstrating excellent customer service, brand, and loyalty awareness.
Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding. Accountable for the protection of all company assets both tangible and intangible.
Operations and Team Building
Supports, understand and accountable for maintaining store and brand standards, operational excellence and meeting all safety requirements.
Communicate relevant store communications and distribute information to store employees accordingly, and ensure any required actions are completed in a timely manner.
Support inventory management - Place orders within budget and drive sales.
· Support in maintaining the fish system, including inventory, ordering, and adhering to budgets.
Partners with the Store Manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met.
Accountable for communicating concerns with gaps in performance to Store Manager or Assistant Store manager so this can be addressed appropriately and in a timely manner.
Support the execution of new hire training checklists, all training plans, and merchandising guidelines.
Support the execution of community events and partnering with various rescue agencies.
Complete tasks and other duties as assigned by store management.
Business Insight
Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs.
Experience, Education, Certifications
Minimum 1 years in a retail management role
Enjoy working with and around animals.
College degree, an asset
Job Requirement
Ability to work a flexible work schedule which includes morning, evenings, weekends and/or holidays.
Valid driver's license and access to a motor vehicle preferred.
Physical Demands, Working Conditions and Effort of position:
Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.
Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
Active observation required when merchandising the store.
Works in a relatively temperature-stable environment.
May occasionally need to work alone.
Accidental injuries from pets are possible.
Common injuries are slips/trips/falls and strains/sprains due to lifting.
Competencies:
Customer Focus: Is a role model providing excellent service to customers. acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Ensure all procedures, policies, and standards are understood and followed by employees when taking care of customers.
Motivating Others: Creates and supports a culture in which people want to do their best; can motivate and influence others; can communicate tasks and decisions down; empowers others; is someone people enjoy working for and with.
Drive for Results: Stays optimistic and resilient despite challenges/setbacks. Providing direction, delegating, and removing obstacles to get work done to achieve and exceed goals. Understand the balance needed between service, selling and tasking - productive multitasker.
Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she/them disagrees.
Compassion: Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others.
Time Management: Uses his/her/their time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can take on a broader range of activities.
Delegation: Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibilities and accountability; tends to trust people to perform.
Pet Supermarket is an equal opportunity employer and Drug Free Workplace.
Auto-ApplyShift Manager
Shift manager job in Tampa, FL
Job Description
Position status: Full Time
Summary: The Shift Manager is responsible for managing the daily operations of the Moe's Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards.
Essential Functions:
Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Coaches restaurant team on operational standards and takes corrective action as necessary.
Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, “Welcome to Moe's!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary.
Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion.
Maintains a professional image including punctuality, cleanliness, uniform and appearance standards.
Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe's and Quality Fresca, LLC as a professional in every aspect of performance.
Other duties assigned.
Education and Work Experience Required:
Education
High school diploma or equivalent preferred.
Required Knowledge, Skills, and Abilities:
Quality guest services skills
Quality communication skills to multiple audiences
Effective shift management skills
Computer skills
Self-disciplined and leadership skills
Ability to multi-task
Ability to effectively lead a restaurant team to achieve company goals
Adherence to company core values - Quality Way
Physical and Cognitive Requirements:
While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment.
Work Environment:
The noise level in the work environment is usually moderate.
Shift Manager
Shift manager job in Tampa, FL
Your career deserves... MORE OPPORTUNITIES
Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.
Great Reasons to Work with Us
Career advancement opportunities
Fun Work Environment
Medical Benefits
Company Paid Time Off
Premium pay for Worked Holidays
401K Program
On-line Learning system
Associate recognition Programs
Merchandise and dining discounts
Transportation and parking space assistance
How you can Make a Difference
Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
Warmly greets, acknowledges, and takes guests drink and food order within 30 seconds of them entering the concept.
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
Handles money, processes credit and debit card, makes change, while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
Knowledgeable and enthusiastic about the restaurant's menu and products. Make recommendations to guests to fit their needs, especially when questioned about potential food allergens.
Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
MUST BE OVER 18
Care Manager - 1st & 2nd Shifts
Shift manager job in Tampa, FL
About Discovery Management Group
Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide.
We offer rewarding career opportunities that include:
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program
Our community is looking for a Care Giver to join our team.
The Care Giver's role includes providing hands on care and physical and emotional support to each resident while maintaining a safe and comfortable home like environment.
Responsibilities:
Maintaining cleanliness of resident's room and work areas
Helping residents maintain independence, promoting dignity and physical safety of each resident
Participating and assisting residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed
Engaging residents in life skills and other life enrichment activities
Qualifications:
Certified Nurse's Aid certification preferred
High School diploma/GED
Must be 18 years of age
Previous experience working with seniors preferred
Ability to communicate effectively with Residents, management and co-workers
Superior customer service skills
Ability to handle multiple priorities
Must demonstrate good judgment, problem solving and decision making skills
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V
JOB CODE: 1005131
Shift Manager - Tampa, FL
Shift manager job in Tampa, FL
ABOUT THE ROLE
As a Shift Manager at Hampton Chocolate Factory, you'll be the go-to leader on the floor, supporting the team in delivering exceptional guest experiences while facilitating seamless daily operations. You'll lead by example, guiding team members through their tasks, maintaining high service standards, and ensuring the store is clean, organized, and fully stocked.
In this hands-on role, you'll take ownership of shift management-delegating responsibilities, solving problems as they arise, and keeping team morale high. You'll collaborate closely with the General Manager to execute store initiatives, meet performance goals, and train new team members to grow within the company.
We're looking for someone who communicates clearly, thrives in a fast-paced environment, and brings a positive, proactive attitude to every shift. You understand the balance between leading people and managing systems, and you're committed to creating a welcoming, efficient, and high-performing store environment that reflects the core values of Hampton Chocolate Factory.
OUR CULTURE
At Hampton Chocolate Factory, our mission is to create a ‘one-of-a-kind memorable experience' (OOAKME) driven by 5 core values:
We Perform with a Positive Mental Attitude.
We are Always Strive to Be the Best.
We are Always Willing to Learn.
We Deliver with Diligence and Proactivity.
We are an Artisan, first.
WHAT YOU'LL GET
A rewarding work culture
Competitive pay including tips
Quarterly Bonus
Quarterly PTO
Clear pathways for career advancement within our rapidly expanding organization.
YOU WILL
Partner closely with Management and team members to deliver a “one-of-a-kind” guest experience during every shift.
Oversee shift operations by supporting cost awareness, managing labor efficiently, and ensuring guest satisfaction.
Lead high-volume shifts of up to 15 team members with preparation, energy, and attention to detail.
Motivate and support team members by reinforcing consistent daily habits that contribute to a smooth and high-performing environment.
Communicate effectively with leadership (Assistant Store Manager and/or General Manager) to uphold quality standards and share feedback from guests and team.
Support the rollout of new initiatives by encouraging team engagement and maintaining a solution-focused mindset.
Ensure the shift runs smoothly by maintaining food safety, cleanliness, and compliance with health regulations and company policies.
Troubleshoot basic tech and third-party platform issues (e.g., Toast, 7Shifts, Monday.com) and escalate when necessary.
Help track shift performance by reporting key updates, team needs, and guest experiences to management.
Set the standard for cleanliness and organization across both front and back-of-house areas.
Assist in training new hires and helping onboard them into daily operations and company culture.
Support store goals by contributing to sales targets and staying informed on relevant financial performance metrics.
Lead pre-shift huddles and encourage teamwork and alignment around shift goals and brand values.
Communicate professionally across platforms like Slack & 7Shifts to ensure smooth coordination during and between shifts.
WHAT YOU'LL NEED
A genuine passion for delivering exceptional desserts and guest experiences.
1-2 years of experience in high-volume food & beverage or restaurant environments; experience with desserts or pastries is a plus but not required.
Must be at least 18 years of age.
Proven ability to lead efficient shifts while supporting both team morale and guest satisfaction.
Must have a passion for growth and eager to always learn, as well as,
Demonstrated reliability, strong work ethic, and the ability to lead by example during high-pressure situations.
A team-oriented mindset that promotes collaboration and mutual respect across roles.
Strong verbal communication skills with a proactive, solutions-focused attitude when handling guest or team challenges.
Passionate about supporting a positive, productive, and guest-focused workplace culture.
High attention to detail in following procedures, maintaining cleanliness, and ensuring service consistency.
Quick learner with the ability to adapt to new recipes, tools, and seasonal menu changes.
Accountable and dependable, especially in fast-paced, high-expectation environments.
Flexible availability, including weekends, holidays, and varied shifts as needed.
PHYSICAL REQUIREMENTS
Ability to stand for extended periods and lift up to 50 lbs.
Comfortable bending, reaching overhead, and using kitchen equipment (tongs, pans, etc.).
Able to work in varied temperatures.
May need to work in tight spaces and occasionally in outdoor weather conditions.
Requires frequent communication with team members and multitasking across responsibilities.
Must be able to see clearly (close, distance, peripheral vision) and occasionally sit, squat, or kneel.
Must be alert, safety-conscious, and capable of working in a physically demanding setting.
Shift Manager- Shipley Do-Nuts
Shift manager job in Clearwater, FL
At Virentes Hospitality Group, we are passionate about enriching the lives of our team members and the communities we serve through exceptional dining experiences and genuine hospitality. Our collaborative approach brings together a diverse array of unique restaurant brands that span multiple geographies across the southeast, allowing us to create vibrant culinary destinations that resonate with our guests. We partner with renowned consumer, B2B, and industrial brands to ensure operational excellence and sustainable growth, all while prioritizing the unique needs of each location. Our commitment to fostering diverse and inclusive workplaces means our team members are supported both intellectually and emotionally, empowering them to deliver the best possible service. With craveable culinary offerings and a focus on exceptional guest experiences, we strive to set the standard for hospitality. Guided by our core values, we create warm and inviting atmospheres that celebrate connection, community, and the joy of sharing a meal. At Virentes Hospitality Group, we believe that great food and genuine hospitality have the power to bring people together, making every visit memorable for our guests and partners alike.
Role Description
This is a full-time on-site role for a Shift Leader at Shipley Do-Nuts in an exciting new development in Clearwater, Florida. The Shift Lead supports daily store operations by leading team members during assigned shifts, ensuring adherence to company standards, and delivering exceptional guest experiences. This role acts as the bridge between team members and management, helping drive a positive work environment while maintaining operational excellence. Shipley Do-Nuts, established in 1936, is the oldest and largest privately owned doughnut brand in the U.S. With over 330 locations in nine states, Shipley Do-Nuts is known for its artisan-made pastries, including handmade kolaches, cinnamon rolls, chocolate twists, and bear claws. The company offers a unique blend of volume donut production methods and artisan pastries, creating a wide variety of flavors reminiscent of an old-world bakery. Joining Virentes Hospitality group as a Shipley Do-Nuts Shift Leader will serve as a key role in our mission to serve fresh, craveable products while emphasizing outstanding guest service in an exciting, hospitable atmosphere. This position focuses on empowering and developing our team, ensuring the highest quality of operations, and driving financial success. Join us in creating memorable experiences for our guests while leading a passionate and disciplined team!
Essential Functions
People Development:
· Lead by example and uphold Virentes' Core Values and mission.
· Support training and onboarding of new team members.
· Provide ongoing coaching and guidance to ensure team members are meeting performance and hospitality standards.
· Promote a positive and respectful workplace culture through encouragement, recognition, and accountability.
· Communicate team needs and concerns to management and help resolve issues proactively.
Operations Excellence:
· Supervise all aspects of store operations during scheduled shifts.
· Ensure cleanliness, food safety, and compliance with health and safety standards.
· Maintain product quality and presentation to meet brand expectations.
· Monitor shift flow and make adjustments to ensure smooth and efficient service.
· Support local marketing and community engagement efforts as needed.
· Enforce company policies, including attendance, appearance, and conduct. During assigned shifts.
Job Related Skills:
· Strong leadership and management skills.
· Discipline and passion to upholding company's mission and values.
· Passion for creating memorable moments of hospitality for our employees and guests.
· Leadership Skills: maintain employee motivation, resolve conflicts and make hard decisions.
· Excellent communication and interpersonal abilities
· Ability to work in a fast-paced environment and make quick problem solving decisions.
· Be self-motivated and possess the desire for self-development.
Education/Experience:
· 1-2 years Shift or Team lead experience in the food service industry
Capabilities:
· Work Management: Able to prioritize tasks and delegate effectively.
· Adaptability: Flexible with shift needs and able to respond to unexpected changes or challenges.
· Team Motivation: Helps foster a culture of excellence and enthusiasm.
· Conflict Resolution: Handles concerns calmly and professionally, escalating to management when needed.
· Attention to Detail: Maintains high standards for safety, cleanliness, and quality.
At Virentes, we're deeply committed to creating an environment where every team member feels valued and empowered. We foster a collaborative culture that celebrates diverse perspectives and encourages personal and professional growth. With a strong emphasis on work-life harmony and development, this stands at the forefront of our everyday disciplines. We invite you to apply and be part of something truly special. We look forward to hearing from you!