Site representative vs guest service representative

The differences between site representatives and guest service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a site representative and a guest service representative. Additionally, a site representative has an average salary of $36,922, which is higher than the $26,847 average annual salary of a guest service representative.

The top three skills for a site representative include customer service, troubleshoot and customer satisfaction. The most important skills for a guest service representative are reservations, guest service, and cleanliness.

Site representative vs guest service representative overview

	Site Representative	Guest Service Representative
Yearly salary	$36,922	$26,847
Hourly rate	$17.75	$12.91
Growth rate	-4%	-4%
Number of jobs	104,213	142,302
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 42%
Average age	40	40
Years of experience	12	12

Site representative vs guest service representative salary

Site representatives and guest service representatives have different pay scales, as shown below.

	Site Representative	Guest Service Representative
Average salary	$36,922	$26,847
Salary range	Between $24,000 And $55,000	Between $20,000 And $34,000
Highest paying City	Cambridge, MA	Seattle, WA
Highest paying state	New York	Washington
Best paying company	Metropolitan Transit Authority of Harris County	Seattle Seahawks
Best paying industry	Government	Retail

Differences between site representative and guest service representative education

There are a few differences between a site representative and a guest service representative in terms of educational background:

	Site Representative	Guest Service Representative
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	-

Site representative vs guest service representative demographics

Here are the differences between site representatives' and guest service representatives' demographics:

	Site Representative	Guest Service Representative
Average age	40	40
Gender ratio	Male, 61.8% Female, 38.2%	Male, 29.9% Female, 70.1%
Race ratio	Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.8% American Indian and Alaska Native, 0.7%	Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.5% White, 55.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between site representative and guest service representative duties and responsibilities

Site representative example responsibilities.

Understand, administer and manage the contract that exists between the contractor and the client (SCE).
Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
Work with engineers to answer RFI's or NCR's.
Monitor performance of an MRO.
Process and deliver usps mail and overnight packages.
Request price quotes from multiple sources for MRO materials.

Guest service representative example responsibilities.

Manage department's expenses, complete weekly schedules, oversee payroll accuracy and act as a mentor to fellow supervisors.
Provide energetic and enthusiastic customer service to VIP clientele.
Operate PBX system including mail/message service; for hotel reservations
Handle phone inquiries and phone communications to verify upcoming reservations and pet medical records.
Exhibit exemplary customer service to patients while providing a therapeutic and comfortable environment within the clinic.
Operate machinery for pools and slides and CPR certify

Site representative vs guest service representative skills

Common site representative skills

Customer Service, 21%
Troubleshoot, 16%
Customer Satisfaction, 14%
Data Entry, 12%
Collating, 9%
Equipment Issues, 8%

Common guest service representative skills

Reservations, 22%
Guest Service, 15%
Cleanliness, 7%
Good Judgment, 6%
Customer Service, 6%
POS, 4%

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Office and Administrative Industry
Site Representative
Site Representative vs Guest Service Representative

Updated January 8, 2025

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