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Site representative vs player services representative

The differences between site representatives and player services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a site representative and a player services representative. Additionally, a site representative has an average salary of $36,922, which is higher than the $28,843 average annual salary of a player services representative.

The top three skills for a site representative include customer service, troubleshoot and customer satisfaction. The most important skills for a player services representative are guest service, data entry, and customer service.

Site representative vs player services representative overview

Site RepresentativePlayer Services Representative
Yearly salary$36,922$28,843
Hourly rate$17.75$13.87
Growth rate-4%-4%
Number of jobs104,213218,951
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 35%
Average age4040
Years of experience1212

Site representative vs player services representative salary

Site representatives and player services representatives have different pay scales, as shown below.

Site RepresentativePlayer Services Representative
Average salary$36,922$28,843
Salary rangeBetween $24,000 And $55,000Between $22,000 And $36,000
Highest paying CityCambridge, MASacramento, CA
Highest paying stateNew YorkMassachusetts
Best paying companyMetropolitan Transit Authority of Harris CountyDiablo Country Club
Best paying industryGovernmentHospitality

Differences between site representative and player services representative education

There are a few differences between a site representative and a player services representative in terms of educational background:

Site RepresentativePlayer Services Representative
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common college--

Site representative vs player services representative demographics

Here are the differences between site representatives' and player services representatives' demographics:

Site RepresentativePlayer Services Representative
Average age4040
Gender ratioMale, 61.8% Female, 38.2%Male, 35.6% Female, 64.4%
Race ratioBlack or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.8% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 20.6% Asian, 6.6% White, 56.0% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between site representative and player services representative duties and responsibilities

Site representative example responsibilities.

  • Understand, administer and manage the contract that exists between the contractor and the client (SCE).
  • Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
  • Work with engineers to answer RFI's or NCR's.
  • Monitor performance of an MRO.
  • Process and deliver usps mail and overnight packages.
  • Request price quotes from multiple sources for MRO materials.
  • Show more

Player services representative example responsibilities.

  • Maintain relationships with premium level player-base through telemarketing and event marketing to ensure property gaming revenue goals are achieve and exceed.
  • Experience with AS400 systems, CMS and LMS.
  • Assist seniors on their Medicare coverage and premiums.
  • Review and maintain DMV policy and procedure manual.
  • Operate a POS system to process and itemize admissions.
  • Serve as subject matter expert for transportation master data integrity in TMS.
  • Show more

Site representative vs player services representative skills

Common site representative skills
  • Customer Service, 21%
  • Troubleshoot, 16%
  • Customer Satisfaction, 14%
  • Data Entry, 12%
  • Collating, 9%
  • Equipment Issues, 8%
Common player services representative skills
  • Guest Service, 15%
  • Data Entry, 11%
  • Customer Service, 9%
  • Casino Floor, 8%
  • Reservations, 6%
  • Excellent Guest, 6%

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