Site representative vs provider services representative

The differences between site representatives and provider services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a site representative and a provider services representative. Additionally, a site representative has an average salary of $36,922, which is higher than the $33,858 average annual salary of a provider services representative.

The top three skills for a site representative include customer service, troubleshoot and customer satisfaction. The most important skills for a provider services representative are customer service, data entry, and patients.

Site representative vs provider services representative overview

	Site Representative	Provider Services Representative
Yearly salary	$36,922	$33,858
Hourly rate	$17.75	$16.28
Growth rate	-4%	-4%
Number of jobs	104,213	252,118
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 41%
Average age	40	40
Years of experience	12	12

Site representative vs provider services representative salary

Site representatives and provider services representatives have different pay scales, as shown below.

	Site Representative	Provider Services Representative
Average salary	$36,922	$33,858
Salary range	Between $24,000 And $55,000	Between $24,000 And $46,000
Highest paying City	Cambridge, MA	New York, NY
Highest paying state	New York	New York
Best paying company	Metropolitan Transit Authority of Harris County	Oracle
Best paying industry	Government	Health Care

Differences between site representative and provider services representative education

There are a few differences between a site representative and a provider services representative in terms of educational background:

	Site Representative	Provider Services Representative
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Site representative vs provider services representative demographics

Here are the differences between site representatives' and provider services representatives' demographics:

	Site Representative	Provider Services Representative
Average age	40	40
Gender ratio	Male, 61.8% Female, 38.2%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.8% American Indian and Alaska Native, 0.7%	Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.4% Asian, 6.4% White, 55.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between site representative and provider services representative duties and responsibilities

Site representative example responsibilities.

Understand, administer and manage the contract that exists between the contractor and the client (SCE).
Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
Work with engineers to answer RFI's or NCR's.
Monitor performance of an MRO.
Process and deliver usps mail and overnight packages.
Request price quotes from multiple sources for MRO materials.

Provider services representative example responsibilities.

Coach, evaluate and performance manage MSRs to ensure timely and accurate service to clients.
Achieve excellent customer satisfaction ratings as documented by CIGNA surveys.
Proof reading contracts in order to adjust claims according to proper DRG, ICD-9, and CPT codes.
Complete the surgery schedule and ensure all patients are aware of their financial responsibility prior to the surgery date.
Help providers with all information about CPT codes such as authorizations, restrictions, fee schedules, and correct diagnosis codes.
Register patients for surgery in computer system.

Site representative vs provider services representative skills

Common site representative skills

Customer Service, 21%
Troubleshoot, 16%
Customer Satisfaction, 14%
Data Entry, 12%
Collating, 9%
Equipment Issues, 8%

Common provider services representative skills

Customer Service, 24%
Data Entry, 6%
Patients, 5%
Medicaid, 5%
Health Insurance, 4%
Appeals, 3%

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Office and Administrative Industry
Site Representative
Site Representative vs Provider Services Representative

Updated January 8, 2025

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