Site representative vs senior customer service representative

Differences between site representative and senior customer service representative duties and responsibilities

Site representative example responsibilities.

• Understand, administer and manage the contract that exists between the contractor and the client (SCE).
• Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
• Work with engineers to answer RFI's or NCR's.
• Monitor performance of an MRO.
• Process and deliver usps mail and overnight packages.
• Request price quotes from multiple sources for MRO materials.
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Senior customer service representative example responsibilities.

• Manage and verify accuracy of payments, wires, and ACH transactions for payroll and distributions.
• Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
• Assist as a cashier handling money, checks, and credit card transactions on company's POS system when need.
• Research and correct contribution and distribution forms for IRS.
• Install and maintain teletypes, daisy wheel and dot matrix printers, and modems.
• Follow FDA regulations for record keeping of all oxygen from source to end user.
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