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The differences between site representatives and senior service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a site representative and a senior service representative. Additionally, a senior service representative has an average salary of $48,942, which is higher than the $36,922 average annual salary of a site representative.
The top three skills for a site representative include customer service, troubleshoot and customer satisfaction. The most important skills for a senior service representative are veterans, patients, and bank products.
Site representatives and senior service representatives have different pay scales, as shown below.
| Site Representative | Senior Service Representative | |
| Average salary | $36,922 | $48,942 |
| Salary range | Between $24,000 And $55,000 | Between $34,000 And $69,000 |
| Highest paying City | Cambridge, MA | Washington, DC |
| Highest paying state | New York | New York |
| Best paying company | Metropolitan Transit Authority of Harris County | BMO Capital Markets |
| Best paying industry | Government | Finance |
There are a few differences between a site representative and a senior service representative in terms of educational background:
| Site Representative | Senior Service Representative | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between site representatives' and senior service representatives' demographics:
| Site Representative | Senior Service Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 61.8% Female, 38.2% | Male, 42.2% Female, 57.8% |
| Race ratio | Black or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.8% American Indian and Alaska Native, 0.7% | Black or African American, 10.9% Unknown, 5.2% Hispanic or Latino, 19.0% Asian, 6.5% White, 57.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |