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Site representative vs senior service representative

The differences between site representatives and senior service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a site representative and a senior service representative. Additionally, a senior service representative has an average salary of $48,942, which is higher than the $36,922 average annual salary of a site representative.

The top three skills for a site representative include customer service, troubleshoot and customer satisfaction. The most important skills for a senior service representative are veterans, patients, and bank products.

Site representative vs senior service representative overview

Site RepresentativeSenior Service Representative
Yearly salary$36,922$48,942
Hourly rate$17.75$23.53
Growth rate-4%-4%
Number of jobs104,213137,943
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 55%
Average age4040
Years of experience1212

Site representative vs senior service representative salary

Site representatives and senior service representatives have different pay scales, as shown below.

Site RepresentativeSenior Service Representative
Average salary$36,922$48,942
Salary rangeBetween $24,000 And $55,000Between $34,000 And $69,000
Highest paying CityCambridge, MAWashington, DC
Highest paying stateNew YorkNew York
Best paying companyMetropolitan Transit Authority of Harris CountyBMO Capital Markets
Best paying industryGovernmentFinance

Differences between site representative and senior service representative education

There are a few differences between a site representative and a senior service representative in terms of educational background:

Site RepresentativeSenior Service Representative
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common college--

Site representative vs senior service representative demographics

Here are the differences between site representatives' and senior service representatives' demographics:

Site RepresentativeSenior Service Representative
Average age4040
Gender ratioMale, 61.8% Female, 38.2%Male, 42.2% Female, 57.8%
Race ratioBlack or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.8% American Indian and Alaska Native, 0.7%Black or African American, 10.9% Unknown, 5.2% Hispanic or Latino, 19.0% Asian, 6.5% White, 57.7% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between site representative and senior service representative duties and responsibilities

Site representative example responsibilities.

  • Understand, administer and manage the contract that exists between the contractor and the client (SCE).
  • Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
  • Work with engineers to answer RFI's or NCR's.
  • Monitor performance of an MRO.
  • Process and deliver usps mail and overnight packages.
  • Request price quotes from multiple sources for MRO materials.
  • Show more

Senior service representative example responsibilities.

  • Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
  • Handle all cross ship customer request RMA.
  • Process all incoming RMA requests in a timely manner and track to closure.
  • Process after hours pharmacy overrides for Medicaid recipients.
  • Determine eligibility for clients in the community for in-home and consumer direct service programs by reviewing Medicaid and Medicare guidelines.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
  • Show more

Site representative vs senior service representative skills

Common site representative skills
  • Customer Service, 21%
  • Troubleshoot, 16%
  • Customer Satisfaction, 14%
  • Data Entry, 12%
  • Collating, 9%
  • Equipment Issues, 8%
Common senior service representative skills
  • Veterans, 16%
  • Patients, 12%
  • Bank Products, 9%
  • Problem Resolution, 4%
  • Medicaid, 4%
  • Customer Issues, 4%

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