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Site representative vs telesales representative

The differences between site representatives and telesales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a site representative and a telesales representative. Additionally, a telesales representative has an average salary of $65,894, which is higher than the $36,922 average annual salary of a site representative.

The top three skills for a site representative include customer service, troubleshoot and customer satisfaction. The most important skills for a telesales representative are customer service, inbound calls, and lead generation.

Site representative vs telesales representative overview

Site RepresentativeTelesales Representative
Yearly salary$36,922$65,894
Hourly rate$17.75$31.68
Growth rate-4%-4%
Number of jobs104,213221,315
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 41%
Average age4040
Years of experience1212

Site representative vs telesales representative salary

Site representatives and telesales representatives have different pay scales, as shown below.

Site RepresentativeTelesales Representative
Average salary$36,922$65,894
Salary rangeBetween $24,000 And $55,000Between $46,000 And $93,000
Highest paying CityCambridge, MAIowa City, IA
Highest paying stateNew YorkIowa
Best paying companyMetropolitan Transit Authority of Harris CountyOracle
Best paying industryGovernment-

Differences between site representative and telesales representative education

There are a few differences between a site representative and a telesales representative in terms of educational background:

Site RepresentativeTelesales Representative
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common college--

Site representative vs telesales representative demographics

Here are the differences between site representatives' and telesales representatives' demographics:

Site RepresentativeTelesales Representative
Average age4040
Gender ratioMale, 61.8% Female, 38.2%Male, 46.1% Female, 53.9%
Race ratioBlack or African American, 11.7% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 7.2% White, 54.8% American Indian and Alaska Native, 0.7%Black or African American, 14.4% Unknown, 5.4% Hispanic or Latino, 18.0% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between site representative and telesales representative duties and responsibilities

Site representative example responsibilities.

  • Understand, administer and manage the contract that exists between the contractor and the client (SCE).
  • Conduct in-services on managing patients with chemotherapy-induce anemia to nursing staff at inpatient and outpatient facilities, providing treatment algorithms.
  • Work with engineers to answer RFI's or NCR's.
  • Monitor performance of an MRO.
  • Process and deliver usps mail and overnight packages.
  • Request price quotes from multiple sources for MRO materials.
  • Show more

Telesales representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Exceed expectations in cross-selling and upselling on all inbound and outbound calls.
  • Solicit cross-selling and upselling opportunities to new prospects and current customers.
  • Upgrade current customers who have Comcast services through outbound telephone solicitation.
  • Counter customer objections by remaining knowledgeable of Comcast and its competitor's services and initiatives.
  • Demonstrate superb organizational and multitasking abilities
  • Show more

Site representative vs telesales representative skills

Common site representative skills
  • Customer Service, 21%
  • Troubleshoot, 16%
  • Customer Satisfaction, 14%
  • Data Entry, 12%
  • Collating, 9%
  • Equipment Issues, 8%
Common telesales representative skills
  • Customer Service, 17%
  • Inbound Calls, 9%
  • Lead Generation, 8%
  • Closes Sales, 7%
  • Customer Interaction, 7%
  • Telemarketing, 6%

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