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How to find a job with Sales Support skills

What is Sales Support?

Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.

How is Sales Support used?

Zippia reviewed thousands of resumes to understand how sales support is used in different jobs. Explore the list of common job responsibilities related to sales support below:

  • Provided sales support, resulting in 75% of new deals closed with corporate expectation of 50%.
  • Provided operational and sales support nationwide to sales representatives and customers.
  • Organized sales support documentation library and archived project files and documentation.
  • Provide sales support to outside Manufacturer's Representatives.
  • Trained additional Sales Account Support Representatives on product knowledge and sales support processes to handle an expanding client base.
  • Led the sales support team with outreach programs that drove in revenue from 150K to 1M annual revenue.

Are Sales Support skills in demand?

Yes, sales support skills are in demand today. Currently, 9,997 job openings list sales support skills as a requirement. The job descriptions that most frequently include sales support skills are director, customer support services, senior sales support specialist, and computer technician/sales.

How hard is it to learn Sales Support?

Based on the average complexity level of the jobs that use sales support the most: director, customer support services, senior sales support specialist, and computer technician/sales. The complexity level of these jobs is basic.

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What jobs can you get with Sales Support skills?

You can get a job as a director, customer support services, senior sales support specialist, and computer technician/sales with sales support skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with sales support skills.

Director, Customer Support Services

Job description:

A director of customer support services leads the initiatives put into developing a company's customer support operations, aiming for efficiency and client satisfaction. Their job entails conducting extensive research to enhance positive customer relationships, setting goals and guidelines, establishing customer loyalty programs, and overseeing the recruitment and hiring procedures. Other responsibilities include reviewing regular reports and consumer feedback, and conducting assessments to ensure customers receive optimal services. Moreover, as a director, they have the responsibility to develop strategic plans to optimize operations and implement company policies and regulations.

  • Sales Support
  • Customer Support
  • Data Entry
  • Cash Handling
  • Inbound Calls
  • Customer Inquiries

Senior Sales Support Specialist

  • Sales Support
  • PowerPoint
  • Salesforce
  • CRM
  • Sales Process
  • Product Knowledge

Computer Technician/Sales

Job description:

A computer technician/sales technician is an individual who maintains and repairs computers and networks while ensuring that adequate information technology (IT) infrastructure is in place. Computer technicians must manage security software in computers and networks to maintain client privacy and protect them from attackers. They perform upgrades regularly so that the computer system remains updated. Computer technicians must also arrange maintenance sessions and keep records of the repairs and fixes that they have handled for future reference.

  • Customer Satisfaction
  • Sales Support
  • Customer Service
  • Product Knowledge
  • Apple
  • Technical Sales

Sales Support Representative

Job description:

A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.

  • Sales Support
  • Phone Calls
  • POS
  • Product Knowledge
  • Customer Complaints
  • Customer Inquiries

Technical Sales Representative

Job description:

A technical sales representative is responsible for selling products and services by demonstrating the product's details and features to existing and potential clients. Technical sales representatives evaluate clients' needs and recommend solutions through the organization's technology-based products. They also assist with promotional offers and marketing campaigns to boost brand awareness and increase revenues and achieve profitability goals while ensuring the highest customer satisfaction. A technical sales representative must have excellent communication and customer service skills, handling customers' inquiries, and resolving complaints.

  • Sales Process
  • Business Development
  • Sales Support
  • Post Sales
  • Java
  • OEM

Sales Support Analyst

Job description:

A sales support analyst provides analytical services to optimize a company's sales support procedures, ensuring efficiency and client satisfaction. They gather and analyze extensive data from internal and external parties, using the findings to develop and recommend strategies for optimal services. They must also oversee issues and complaints and come up with solutions to maintain a strong client base. Most of the time, a sales support analyst works in a team setting, which requires an active communication line for a smooth and efficient workflow.

  • Sales Support
  • Salesforce
  • CRM
  • Sales Process
  • Access Database
  • Account Executives

Sales Support Coordinator

Job description:

A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.

  • Sales Support
  • PowerPoint
  • CRM
  • Data Entry
  • Salesforce
  • Order Entry

Sales Administrator

Job description:

A sales administrator supports sales representatives to make customer deals. Aside from that, tasks such as answering customer queries, checking stock availability, processing deliveries, sending out invoices, and maintaining records and databases are a sales administrator's duties. Overall, a sales administrator focuses on orders, communicating to customers via telephone or face-to-face, invoicing, targeting sales, and record keeping.

  • Customer Service
  • Sales Support
  • PowerPoint
  • Data Entry
  • CRM
  • Salesforce

Sales Support Associate

Job description:

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

  • Sales Floor
  • Back Room
  • Math
  • Sales Support
  • Customer Service
  • Sales Service

Client Associate

Job description:

A client associate is an individual who builds a strong relationship with customers by providing support for their account needs and provides training if necessary. Client associates are required to communicate with their customers either on the phone, through email, or in person. They carry out administrative tasks for financial advisers, such as maintaining client account information and assisting with special projects. Client associates must also collect and analyze competitor data and client usage so that they create new business opportunities.

  • Client Service
  • Wealth Management
  • Sales Support
  • Investment Products
  • Customer Service
  • Branch Management

Sales Support Specialist

Job description:

A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.

  • Customer Service
  • Sales Support
  • PowerPoint
  • CRM
  • Salesforce
  • Excellent Interpersonal

Sales Support Assistant

Job description:

A sales support assistant helps the sales team by providing them with all the necessary sales products to properly execute their mission and objectives. Their duties and responsibilities are maintaining sales databases, responding to customer's inquiries on products and services, and scheduling and organizing sales meetings.

  • Customer Service
  • PowerPoint
  • Sales Support
  • Client Relationships
  • Data Entry
  • CRM

Global Sales Manager

Job description:

A global sales manager oversees the daily operations of businesses with international sales territories. Their responsibilities include managing sales departments, establishing guidelines, researching new business and client opportunities, generating leads, building positive relationships with clients, and preparing sales reports, presenting them to the executives. They may also gather and analyze data and develop strategies to optimize operations. Moreover, as a global sales manager, they must lead and encourage staff to reach goals while implementing the company's policies and regulations.

  • Global Sales
  • CRM
  • Sales Process
  • Customer Satisfaction
  • Sales Support
  • Sales Training

Senior Sales Coordinator

  • Customer Service
  • Product Knowledge
  • Sales Support
  • Event Planning
  • Sales Proposals
  • Upselling

Outside Sales Associate

Job description:

Outside sales associates are professionals who conduct sales at various locations by performing face-to-face interactions with both potential and existing customers about their organization's new or updated products. These associates are required to travel within their sales territory to meet customers as well as maintain relationships with them. They must educate their customers about the benefits they can achieve both financially and professionally from their products and then sell them to their customers. Outside sales associates must also collaborate with the marketing department to assist in building their organization's brand.

  • Customer Service
  • Roofing
  • Sales
  • Sales Floor
  • Sales Support
  • Customer Issues

Field Marketing Specialist

Job description:

A field marketing specialist is typically in charge of devising strategies to identify new marketing opportunities and optimize marketing operations. They are responsible for performing research and analysis to identify marketing opportunities and client needs, enhancing existing programs, and creating promotional materials. They also participate in planning promotional strategies, managing budgets and schedules, utilizing feedback from clients, and organizing various events to promote products. Furthermore, a field marketing specialist may also take part in enhancing social media efforts to raise brand awareness.

  • ROI
  • Event Management
  • Digital Marketing
  • Market Research
  • Sales Support
  • Marketing Campaigns

Sales Support And Marketing

  • Data Entry
  • Press Releases
  • Trade Shows
  • Event Planning
  • Sales Support
  • Sales Materials

Internal Wholesaler

Job description:

The duties of an internal wholesaler depend on one's line of work or industry of employment. In insurance and investment companies, an internal wholesaler is in charge of developing strategies to sell products and services to businesses and institutions. They must also research business opportunities, coordinate with staff, and maintain records of all transactions. Furthermore, as an internal wholesaler, it is essential to build positive relationships with clients and business partners, all while adhering to the company's policies and regulations.

  • Customer Service
  • Inbound Calls
  • Phone Calls
  • Marketing Campaigns
  • Sales Support
  • Sales Ideas

Sales Contractor

  • Product Knowledge
  • Customer Service
  • Sales Support
  • Sales Contracts
  • Door Sales
  • Customer Satisfaction

Marketing Support Representative

  • Customer Service
  • Trade Shows
  • Customer Satisfaction
  • Sales Support
  • Order Processing
  • Event Planning

How much can you earn with Sales Support skills?

You can earn up to $33,902 a year with sales support skills if you become a director, customer support services, the highest-paying job that requires sales support skills. Senior sales support specialists can earn the second-highest salary among jobs that use Python, $65,922 a year.

Job titleAverage salaryHourly rate
Director, Customer Support Services$33,902$16
Senior Sales Support Specialist$65,922$32
Computer Technician/Sales$58,818$28
Sales Support Representative$38,310$18
Technical Sales Representative$71,310$34

Companies using Sales Support in 2025

The top companies that look for employees with sales support skills are Macy's, Abbott, and CTG. In the millions of job postings we reviewed, these companies mention sales support skills most frequently.

RankCompany% of all skillsJob openings
1Macy's20%2,247
2Abbott8%1,968
3CTG7%462
4The Hertz Corporation7%2,554
5G.A.F. Seelig7%116

Departments using Sales Support

DepartmentAverage salary
Sales$59,221