This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.
AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon's own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment.
The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.
Key job responsibilities
- Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect.
- Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success.
- Build customer skills and proficiency with Connect.
- Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value.
- Develop account plans in conjunction with field teams.
- Meet annual revenue targets through increased adoption of Connect.
- Work with partners and ISVs to extend reach & drive adoption of AWS solutions.
A day in the life
The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- 3+ years with Amazon Connect or contact/call center technology expereince
Preferred Qualifications
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
$34k-40k yearly est. 4d ago
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Customs Specialist
Sunbelt Marketing Inc.
Specialist job in Austell, GA
We are always looking to expand our team with talented professionals who are ready to take their careers to the next level. As one of the largest and most successful privately held distributors of plumbing, piping, and HVAC/R products in the United States, we are seeking an experienced Customs Specialist to help us keep growing. If you are dedicated and ambitious, Sunbelt is an excellent place to grow your career!
The Customs Specialist is responsible for ensuring Sunbelt Marketing's import activities fully comply with U.S. Customs and Border Protection regulations and applicable international trade laws. This role owns product classification accuracy, trade documentation, broker coordination, and customs recordkeeping, while supporting compliant duty optimization and efficient global trade operations.
This role plays a critical part in maintaining compliance and participates in the administrative ownership of freight, customs & duties, and other inputs to landed cost, and requires a keen eye for detail, comfort in maintaining administrative records, and the ability to collaborate with multi-functional leaders.
Duties & Responsibilities
Customs Compliance & Trade Documentation
· Prepare, review, and submit accurate import documentation; Maintain audit-ready customs records.
· Maintain HTS classifications and Country-of-Origin determinations.
· Monitor trade regulations and update internal procedures.
Broker & Partner Coordination:
· Act as primary liaison with customs brokers and freight forwarders.
· Review broker filings and resolve discrepancies.
· Coordinate with internal teams to support timely clearance.
Duty Review & Risk Management:
· Review duties, tariffs, and landed costs for accuracy; perform periodic internal audits.
· Identify compliant duty optimization opportunities.
Cross-Functional Support & Process Improvement:
· Guide customs compliance policies.
· Collaborate on certifications and trade agreement compliance.
· Support continuous improvement initiatives.
What We're Looking For
· Bachelor's degree preferred; equivalent experience considered.
· 5+ years of customs compliance or international logistics experience.
· Demonstrated HTS and CBP documentation expertise.
· Strong organizational, analytical, and communication skills.
· Proficiency with Microsoft Office, Excel, ERP, and trade compliance systems.
· Self-motivated and disciplined team player who exhibits a sense of urgency and focus on results.
· Ability to creatively solve problems in a fast-paced environment.
Why Join Us?
· 5 Core Values -
RESPECT, INTEGRITY, GENEROSITY, HUMILITY, HONESTY
- guide everything we do!
· Employee-Owned Company (ESOP) with comprehensive Benefits Package
· Supportive and Inclusive Family-Oriented Culture
· Community Involvement Initiatives, aka “Sunshine Days.”
$28k-52k yearly est. 1d ago
Customer Service Specialist
Firstpro 360 4.5
Specialist job in Norcross, GA
Growing and highly stable company has an immediate need for a Customer Service Specialist to handle inbound ticket queue and phone support while also providing face-to-face customer assistance . In this role, you must have experience working in a high-volume call center environment, handling around 40 instances a day via in-person interaction (high percentage will be face to face), phone, chat, and email promptly and professionally. Duties include general customer service, troubleshooting issues, resolving delivery miscues, answering questions about the customer's account, etc. You must be able to clear a drug and background screening.
*Must live in the metro Atlanta area and be able to commute to the office five days a week, working 7:00 AM-4:00 PM*
Requirements:
3+ years' experience working in a high volume call center environment.
MUST have excellent speaking skills, professional demeanor, and a positive attitude.
Can fully clear a 10-panel drug screen and criminal background check.
Good job stability required; no job hoppers.
Very patient and empathetic in external customer communication.
$25k-32k yearly est. 5d ago
Client Management Specialist
Hire Score LLC
Specialist job in Duluth, GA
Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training.
What will I do?
As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets.
The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success.
Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction.
Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers.
Assist with initiating quotes in support of client product requests.
Receive, process and place client orders including scheduling shipment of goods via land, air and or sea.
Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans.
Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse.
Partner with Corporate Depts to ensure orders are processed for billing in a timely manner
Requirements:
Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom.
ERP (Enterprise Resource Planning) system experience required.
Experience in a corporate sales and service environment is preferred.
This role offers the opportunity to work a hybrid working model following training.
Submit your resume today!
$35k-60k yearly est. 5d ago
Intake Specialist
Adapthealth
Specialist job in Carrollton, GA
AdaptHealth Opportunity - Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.
Intake Specialist
The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist's schedules can vary based on the need of the branch.
The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team.
Essential Functions and Job Responsibilities:
Accurately enters referrals within allotted timeframe as established; meeting productivity and quality standards as established.
Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion.
Works with leadership to ensure appropriate inventory/services are provided.
Communicates with patients regarding their financial responsibility, collects payment and documents in patient record accordingly.
For non-Medicaid patients communicate with patients
Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.
Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service.
Answers phone calls in a timely manner and assists caller.
Reviews medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.
Demonstrates expert knowledge of payer guidelines and reads clinical documentation to determine qualification status and compliance for all equipment and services.
Works with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process.
Contacts patients when documentation received does not meet payer guidelines, provide updates, and offer additional options to facilitate the referral process.
Works with sales team to obtain necessary documentation to facilitate referral process, as well as support referral source relationships.
Must be able to navigate through multiple online EMR systems to obtain applicable documentation.
Works with insurance verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments.
Assume on-call responsibilities during non-business hours in accordance with company policy.
Lead Responsibilities:
Supervise and provide guidance to team members in daily operations and complex case resolution
Lead team meetings and facilitate training sessions for staff development
Monitor team performance metrics and productivity standards, providing feedback and coaching as needed
Serve as primary escalation point for difficult customer issues and complex regulatory compliance questions
Develop and implement process improvements and workflow optimization strategies
Coordinate with management on staffing needs, scheduling, and resource allocation
Conduct new employee onboarding and ongoing training programs
Maintain advanced expertise in Medicare guidelines, payer policies, and regulatory changes to guide team decisions
Prepare reports and analysis on team performance, trends, and operational metrics for management review
Maintains patient confidentiality and functions within the guidelines of HIPAA.
Completes assigned compliance training and other education programs as required.
Maintains compliance with AdaptHealth's Compliance Program.
Performs other related duties as assigned.
Competency, Skills and Abilities:
Ability to appropriately interact with patients, referral sources and staff.
Decision Making.
Analytical and problem-solving skills with attention to detail.
Strong verbal and written communication.
Excellent customer service and telephone service skills.
Proficient computer skills and knowledge of Microsoft Office.
Ability to prioritize and manage multiple tasks.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to work independently as well as follow detailed directives
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction.
Requirements
Education and Experience Requirements:
High school diploma or equivalent required; Associate's degree in healthcare administration, Business Administration, or related field preferred
Related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
Exact job experience is health care organization, pharmacy that routinely bills insurance or provides Diabetics, Medical Supplies, HME, Pharmacy or healthcare (Medicare certified) services
Specialist Level: (Entry Level):
One (1) year of work-related experience
* Senior Level:
One (1) year of work-related experience plus
Two (2) years exact job experience
* Lead Level:
One (1) year of work-related experience plus
Four (4) years exact job experience
Physical Demands and Work Environment:
Extended sitting at computer workstations with repetitive keyboard use; occasional standing, bending, and lifting to 10 pounds.
Professional office setting with variable stress levels during authorization deadlines, appeals processes, and urgent patient authorization needs.
Proficiency with computers, office equipment, payer portal systems, and healthcare software applications
Sustained concentration, diligence, and ability to manage confidential patient and insurance information with discretion.
Communication: Professional verbal and written communication skills for payer interactions and healthcare provider coordination at all organizational levels
Ability to work independently with minimal supervision and availability for extended hours when required.
Mental alertness to perform the essential functions of position.
$25k-36k yearly est. 4d ago
Legal Intake Specialist
Freeman Mathis & Gary, LLP
Specialist job in Atlanta, GA
Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an Legal Intake Specialist to join our Atlanta office. The Legal Intake Specialist spends most of the workday reading, writing, cross referencing, checking and validating information. The Legal environment is a fast-paced and deadline driven, so working with a sense of urgency is a must. Ideal candidates are tech savvy and able to quickly learn and adapt to new systems and processes. An assertive communication style and solid written/verbal communication skills are required. The Legal Intake Specialist communicates frequently with attorneys, either in writing or in-person. Proficiency in Microsoft Office is required. The hours for the position are generally from 9am to 6pm in the office.
The following set of success factors describe the characteristics of those who are successful in our Firm:
Helpful, Congenial, Personable, Positive
Unpretentious, Approachable, Respectful, Team Oriented
Accountable, Takes Ownership, Corrects Mistakes
Organized, Timely, Confidential, Responsive (within 24 hours)
Job Responsibilities and Essential Duties
Works within Upfront (SAP billing system) each day to ensure matters are opened properly in accordance with FMG standards
Communicates efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follow up with obtaining complete and accurate information
Works proactively, with a systems mindset, to eliminate conflict issues down the line
Inputs new client information and works quickly and accurately to get case matter numbers assigned so that the attorneys can begin billing time to those matter numbers
Cross references insurance carrier guidelines and attorney correspondence with clients to ensures assigned case rates are correct, update rates on existing matters as necessary
Clearly and quickly communicates the pertinent details of a case, upon request
Closes requested matters, monitors supplemental party request filings
Drafts, responds, and communicates with potential clients when necessary
Evaluate each intake workflow in Upfront (SAP billing system) and take an analytical approach to each submission to ensure accuracy and completeness
Asks thoughtful questions regarding the facts provided in Upfront ensuring that the information provided is in alignment with the system's requirements
Work with Conflicts and Billing Teams to ensure matters are being maintained as required.
Ability to build relationships with people in various departments, including Attorneys, Management and Staff to ensure proper outcomes
Other duties as assigned
Requirements
Accuracy and attention to detail is essential along with an understanding of how the role affects the overall system and legal process
Ability to multi-task, prioritize and effectively manage a busy desk
Proficiency in data entry, processing, researching, cross-referencing and validating data
Ability to produce accurate work in fast-paced environment with strict deadlines
Maintains a courteous and professional demeanor, with a positive attitude
Exceptional written and communication skills, track record of error free communication
Ability to work with and maintain confidential and sensitive information
Demonstrates consistent focus and when managing repetitive tasks
Excellent critical thinking and problem-solving skills, thinks things through before acting
Experience in initial case management duties such as setting up initial files, entering data, and obtaining additional information when necessary
Comfortable with navigating and exploring new computer systems- computer literate
Ability to learn quickly and can solve problems or navigate in unfamiliar systems with little instruction.
Education and Experience
Bachelor's Degree Required- Degree in Library Science, or other Data Management and research focused degree programs are preferred, Business Administration Degrees considered
Computer savvy and experience with Microsoft Office (Word, Excel, Teams, etc.) required
Experience using an SAP based system with conflict or billing software experience a plus
Knowledge of the administrative legal process in the insurance defense space a plus
Experience providing excellent customer service and understands good customer service principles
What we offer you
Competitive compensation
Comprehensive benefits package, including medical, dental, and vision
HSA and FSA plans available for employees and dependents
Work-life balance
Generous PTO policy
401K plan including a 3% Employer Safe Harbor contribution
Firm paid life insurance and long-term disability
Employee Assistance Program
Year-end bonuses and referral fee programs
Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
$25k-36k yearly est. 5d ago
Diet Support Specialist
Annandale at Suwanee, Inc. 4.2
Specialist job in Suwanee, GA
Department Culinary Operations Reports to Culinary Operations Director Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal/county regulations and guidelines. Treats all villagers with dignity and respect as well as promote and protect all villagers' rights. Follows all established infection control policies and procedures.
Required Qualifications
Must have 2 years' experience with Long Term Care Facilities.
Must obtain Serve Safe Certification within 90 days of hire and a thorough knowledge of Therapeutic Diets.
Must be able to communicate with medical and nursing staff and other departments professionally, efficiently, and effectively.
Must become proficient with Point Click Care and Point Click Care Nutrition Management.
Ability to cook, prepare and serve a variety of foods according to written or oral instructions.
Ability to communicate with and instruct Villagers and work groups.
Must be at least 18 years of age, to operate Annandale Vehicles/Golf Carts, employee must have a valid Class C Georgia Driver's License with 3 years driving experience, proof of vehicle insurance, and meet company policy regarding MVR requirements.
Must meet state requirements regarding a GBI and FBI criminal history record check which requires fingerprinting.
Must undergo and pass a drug screening and screening for Tuberculosis.
Major Duties and Responsibilities
Prepare and serve nutritious meals on schedule to meet dietary needs of the Villager.
Portion food according to standard procedure and dietary requirements of the Villagers.
Maintain clean and orderly work area, storerooms, coolers, and cafeteria, including sweeping and mopping.
Consistently follow quality assurance programs to meet health, sanitation, and licensing requirements.
Assists with proper storage of foods packaged and cooked.
Assists in the supervision and training of Villagers in the kitchen.
Observes and adheres to county and state health and sanitation standards.
Prepares and serves nutritious meals on schedule to meet the dietary needs of the Villagers at D. Scott Hudgens.
Transports and serves food at D. Scott Hudgens as instructed by dietitian.
Attends all required and assigned training and meetings.
Performs other duties that may be necessary in the best interest of Annandale at Suwanee, Inc. to meet the personal service and care needs of the facility residents.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Personal Skills and Traits Desired/ Physical Requirements
Ability to read, write and speak English; add, subtract and utilize measuring devices.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to deal with problems involving few concrete variables in standardized situations.
While performing the duties of this job, the employee is regularly required to use hands; use fingers; handle or feel; reach with hands and arms; talk; and hear. The employee frequently is required to sit, stand, and walk; climb or balance; stoop, kneel, crouch, bend, or crawl.
Employee is required to lift up to 25 pounds and/or move up to 75 pounds (with assistance).
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Employee is required to transport (drive) and assist Villagers in and out of vehicles.
Employee is required to perform CPR/First Aid.
F/T 12 hour shifts
6am-6:15pm (Tues, Thurs & Fri)
Every other weekend (Sat & Sun)
$34k-39k yearly est. 4d ago
Tracker Service Specialist
Bass Pro Shops 4.3
Specialist job in Acworth, GA
The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Specialist, Service Manager, Service, Operations, Retail, Delivery, Management
$29k-34k yearly est. 4d ago
Healthcare Contact Center Specialist
Randstad USA 4.6
Specialist job in Smyrna, GA
**
Receive, respond, and document Customer Requests related to Customer
Support, and on label consumer product inquiries. Participate in the intake of
Product Quality Complaints regarding all company products and ensure follow-
up for all related documentation and customer follow-up. Communicate
accurate and timely on label product information with a primary focus on
Patients/Caregivers while handling HCP requests as appropriate.
Major Accountabilities/Responsibilities:
Receive incoming Customer Service requests and product complaint inquiries via telephone, e-mail, or fax, from patients, and caregivers regarding all company products
Respond to on label product inquiries in a timely manner utilizing approved materials (e.g., Prescribing Information, and FAQs)
Escalate appropriate inquiries including Adverse Event intake to the Science Partner and Medical Information colleagues
Assist with inquiries concerning special promotions and/or information regarding
specific product inquiries (e.g. product discontinuation, product availability)
Document all incoming inquiries, and reports of Product Quality Complaints in the
Enquiry Intake Database in accordance with applicable SOPs.
Assist customers with Patient Assistance Programs questions or concerns
Utilize advanced customer service skills to meet or exceed customer expectations
Gather and share customer insights with leadership
Maintain relevant product knowledge regarding company products
Maintain knowledge of policies and procedures including Standard Operating
Procedures, protocols, best practices, and FDA regulations
Assist with goal of ensuring that all incoming calls are responded to promptly by phone and ≤ 2 days by written correspondence
Minimum Experience/Skills Required
Bachelor's Degree with a health care related background preferred
Background in CNS, Immunology, Rare disease is helpful
Minimum of 0-2 years clinical experience, with patient education or support responsibilities
Experience in customer service or patient-facing roles
Strong interpersonal and communication skills
Experience in CRM systems
JOB DESCRIPTION
Advanced phone call handling techniques
Ability to understand various customer social styles respond appropriately
Proficiency in use of PC applications (e.g. Outlook, Microsoft applications)
Ability to work effectively in a team environment.
Ability to plan, organize, prioritize, and execute multiple tasks within assigned objectives.
Position requires professional demeanor, team orientation, self-motivation, and ability to influence customers both externally and internally.
$25k-32k yearly est. 5d ago
Credentialing Specialist
Dunhill Professional Search & Government Solutions
Specialist job in Forest Park, GA
Processes credentialing and re-credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications. Provides support to the client in the collection and query of credentials of members of the client.
Conducts Primary Source Verification (PSV) of credentials such as licenses, certifications, registrations, professional school education, postgraduate, residency, or specialty training, board certifications, work history, and current references.
Conducts queries through the National Practitioner Data Bank (NPDB), the Defense Practitioner Data Bank (DPDB), the Department of Health and Human Services (DHHS) and TRICARE sanction data banks.
Collects professional/peer references and completed clinical privileges, demographics, military and civilian practice history (including adverse privileging actions and malpractice history), health status, documentation of contingency and continuing education training, national provider identification number, and for non-personal services contract providers malpractice insurance information.
Accurately loads appropriate data in the DoD Centralized Credentials Quality Assurance System (CCQAS). Keeps records and documentation of the applications and verifications maintained.
Establishes and maintains updated CCQAS records.
Researches and solves credentialing/re-credentialing problems; escalates more complex issues as appropriate.
Tracks status of credentials for healthcare practitioners and provides required documents to clients to make accession, credentialing and privileging (C&P) decisions.
Maintains relationships with Military Treatment Facilities and supported customers.
Ensures providers are credentialed, appointed, and privileged with health plans, hospitals, and patient care facilities.
Reviews records for regulatory compliance and quality assurance at a healthcare facility, insurance group, or similar organization, ensuring relevant regulations are met.
Minimum Qualifications
US Citizen with HS diploma or GED; Bachelor's Degree in healthcare or business field preferred
Certified Provider Credentialing Specialist (CPCS) preferred
2-5 years of experience performing physician credentialing at a medical group, hospital or health plan.
Must be able to Pass a government background check
Other Job Specific Skills
Strong customer focus, interpersonal, collaboration, written/verbal communication, prioritization and computer skills.
Strong attention to detail and good organizational capability.
Able to handle multiple simultaneous tasks and complete work projects in designed time frames.
Knowledge of Department of Defense credentialing guidelines preferred.
Experience using Centralized Credentials Quality Assurance System (CCQAS) and Defense Medical Human Resources System - internet (DMHRSi) a plus.
Ability to handle confidential information on a daily basis in a professional manner.
Ability to consistently maintain quality and production expectations.
Possess proof-reading skills sufficient for auditing documents.
Demonstrate familiarity with credentialing policies, guidelines, and regulations for the DoD credentialing process.
$29k-43k yearly est. 5d ago
Client Success Specialist
Summit Group 4.4
Specialist job in Atlanta, GA
The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products. Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience.
PRIMARY RESPONSIBILITIES
Collaborate with the Client Success Executive and/or Client Success Director on ways to increase revenue.
Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts.
Follow trends in the marketplace to best develop creative merchandise solutions.
Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables.
Participate in sales/supplier/client meetings to increase product and solutions knowledge.
Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint.
Be people-oriented, client-focused, and assertive in developing client and supplier relationships.
Qualifications
SKILLS AND EXPERIENCE
2-3 years of B2B sales, inside sales or sales support experience.
Experience in promotional products, PR, marketing services a plus.
Familiarity with CRM systems such as NetSuite, Salesforce, Zoho etc.
Microsoft Office proficiency required.
Bachelor's degree preferred but applicable experience will be considered.
Summit Competencies:
Communication - listening to others and communicating in an effective manner, organizing and delivering information appropriately.
Creativity - developing fresh ideas that provide solutions to all types of business challenges.
Client-focused - building and maintaining excellent service to internal and external clients, always keeping the customer experience in mind.
Initiative - identifying solutions without being prompted to do so, taking initiative, and moving forward without hesitation.
Results-driven - focusing on results and desired outcomes and how best to achieve them, maintaining a personal sense of ownership and accountability.
Teamwork - promoting cooperation and commitment within a team, to achieve common goals.
Role Competencies:
Problem-solving - applying critical thought and insight to make sense of the issue and recommend a solution that shows excellent analytical and problem-solving skills.
Relationship-building - building constructive working relationships (internal and external) by fostering a high level of acceptance, cooperation, and mutual respect.
Independent Action - taking strong initiative, exercised with an ability to use responsible decision-making and work collaboratively across all functional areas of Summit.
Calm under Pressure - Remaining calm in stressful situations and handling confrontational situations with diplomacy, sound judgement, and professionalism.
Attention to Detail - Managing multiple projects simultaneously, while maintaining superior attention to detail.
$55k-100k yearly est. 20d ago
Contract Accounts Receivable Specialist
Eversheds Sutherland 3.7
Specialist job in Atlanta, GA
We have an exciting opportunity for a Contract Accounts Receivable Specialist at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.
The Contract Accounts Receivable Specialist is primarily responsible for processing cash receipts daily to accounts receivable and appropriate general ledger accounts. Frequent communications with members of the firm to provide support for transactional inquiries relating to payments received, and ad hoc reporting as needed.
Responsibilities and Duties:
Accurately identifies and timely enters all current day cash receipts into the accounting system. This includes wires, ACHs, and checks from lockbox.
Efficiently research and resolve payment discrepancies by working closely with the accounting team and other members of the firm.This may include additional explanation or providing supporting documentation.
Validates and processes credit card payments.
Resolves credit balances through reapplication or refund as instructed.
Processes write-offs as instructed with proper approvals.
Provides timekeeper and net investment reports for client audit requests.
Other duties as assigned.
Knowledge, Skills and Abilities:
A Bachelor's degree is preferred in Business Administration, Accounting, Finance or a business related field from an accredited college or university.
Prior accounting in a legal or similarly sized, multi-office professional services organization is preferred. Five years of experience working in Accounts Receivable, preferred.
Must possess discretion in working with confidential data, general ledgers, and chart of accounts.
Excellent computer skills and knowledge of MS Office Suite and Outlook is required.
Knowledge of Aderant or other billing software is highly preferred.
Excellent interpersonal, written and verbal communication skills.
Interacts with personnel in all levels of the organization in a tactful, cooperative and professional manner.
Acts with honesty, integrity, courtesy and respect in all instances.
Possesses and conveys an outstanding client service approach for both external and internal clients.
Recognizes that all Firm personnel are clients and acts accordingly.
Performs responsibilities in accordance with all Firm standards, policies, and procedures.
This is a hybrid role and will require on-site presence 3 days per week.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
$37k-46k yearly est. 3d ago
Accounts Receivable Specialist - Tempt to Perm
Asmpt SMT Solutions
Specialist job in Suwanee, GA
ASMPT is a leading global supplier of hardware and software solutions for the manufacture of semiconductors and electronics.
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Accounts Receivable/Collection will fill a key role on the accounting team of our fast paced, dynamic, growing global corporation.
This position will be responsible for the hands-on, detail- oriented support of various aspects of the Accounts Receivable. Reporting to the AR Manager, the Accounts Receivable person will work with invoicing, cash posting, collection and other accounting tasks. Someone that can build relationship with customers and internal departments.
Role is not only for ASMPT SMT USA, but part of a bigger Share Services program, working on other ASMPT affiliates accounts in the US.
Key Responsibilities and Duties / Essential Functions:
Providing customer invoices and account statements.
Performing customer account reconciliations.
Maintaining accounts receivable files and records regarding payments and account status.
Investigating and resolving any irregularities, inquiries or account discrepancies.
Contacting customers to discuss their accounts.
Obtaining information from other departments to ensure records are accurate and complete and that receivable ledgers and journals are up to date.
Share Services role in ASMPT SMT USA, ASMPT Mexico, and ASMPT AEI
Provide accounting support wherever is needed.
Ad hoc reports required by accounting manager.
Qualifications and Skills:
Strong collection experience.
Intermediate MS Excel skills.
Intermediate SAP skills.
Good communication skills, both verbal and written.
Must be detail and deadline oriented with ability to work independently and in a team.
Must be willing to work overtime and weekends as needed.
Fluent in English, both written and spoken.
Education and Experience:
BA/BS in accounting
4-5 years' experience in AR Collection
$33k-43k yearly est. 5d ago
AdTech Client Specialist
Urban Science 4.6
Specialist job in Atlanta, GA
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
$57k-79k yearly est. Auto-Apply 8d ago
Inventory & Logistics Specialist
HD Construction Equipment Hyundai North America
Specialist job in Norcross, GA
Inventory & Logistics Specialist is responsible for ensuring efficient inventory control, inbound/outbound logistics, and work order processing. This role supports warehouse accuracy and operational flow through coordination with internal teams and manages the handling of loose parts and local purchasing.
Responsibilities:
Inventory Control
Monitor and maintain accurate inventory records using SAP and MES systems within the warehouse.
Conduct quarterly cycle counts and actively support semi-annual and annual inventory audits. (Inventory reports must be provided.)
Promptly reconcile inventory discrepancies to ensure data accuracy and system integrity.
Receiving & Shipping
Supervise or support the unloading, inspection, and documentation of inbound shipments from the factory. (Warehouse inbound)
Process damage claims for any issues that occur during inbound transportation.
Support outbound shipments to meet delivery deadlines and achieve monthly targets, in collaboration with the Inside Sales team.
Complete daily Goods Receipt (GR) processing to maintain accurate inventory levels for both machines and loose parts.
Provide hands-on support and maintain clear communication with warehouse staff to ensure smooth daily operations.
Ensure all inbound/outbound-related expenses are properly processing voucher in timely manner and matched records
Work Order Management
Lead the work order process, including creation, tracking, and timely closure.
Communicate closely with warehouse technical support to resolve issues and maintain workflow efficiency.
Loose Part Management & Local Purchasing
Manage loose parts order list, including part numbers, supplier information, invoicing, and billing process, ensuring timely deliveries that align with machine shipping schedules.
Handle local purchasing activities as needed to support machine sales and overall warehouse operations
Associate | Climate Strategy & Mitigation Specialist Buro Happold is focused on shaping the cities and built environment of the future. From visioning to implementation, we work alongside our clients to develop tailor-made and highly effective solutions, providing expertise in policy design, sustainability and resilience, infrastructure, land use, governance, and operations.
We take an interdisciplinary approach to each project, using data analytics, evidence-based planning, and stakeholder engagement to bring new ideas, critical thinking, leadership, facilitation skills and an understanding of what it takes for cities today to meet the challenges of tomorrow.
Here at Buro Happold, expect the exceptional.
From the projects you will work on to the clients we work with.
From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world.
From our reputation to our relationships.
Wherever your Buro Happold career takes you, it'll be anything but ordinary.
Your next role We are looking for a full-time candidate to join our Advisory team, with a preference for location in Los Angeles.
Projects are anticipated to be a mix of strategic planning and technical analysis, ranging across different scales and sectors l .
This role is to provide project leadership, technical guidance and support for climate action planning and GHG emission reduction modelling and contribute to the delivery of high-quality materials to our clients.
Your key duties This role's responsibilities include helping to lead complex projects, conducting quantitative and qualitative research, data analysis and modelling, producing data visualization and graphics, and contributing to the delivery of high-quality materials to our clients.
Projects span the public sector, higher education, and corporate environment.
During your time in this role, you can expect to work on some of the following: Lead complex climate-related projects for external clients, such as climate action plans, GHG inventories, sustainability plans, and other projects focused on mitigation and/or resiliency Manage climate-related projects, including developing project work plans, scopes, timelines, costing, and specific analyses to be completed Manage internal teams and external sub consultants, providing clear direction, feedback, and structure to engagements Support business development, by authoring proposals, joining client pitches, and writing scopes of work in collaboration with Buro Happold leadership Research and provide direction in development of recommendations Oversee creation of, or personally create and deliver reports, presentations, models, and other deliverable for key stakeholders Build and maintain relationships with governmental and quasi-governmental entities, private sector clients, civic and community organizations, cultural and professional organizations, and advocacy groups Facilitate workshops clients around sustainability, resilience, and climate mitigation Provide overall guidance and management of junior staff Participate in local Professional AssociationsYour skills and experience The successful applicant will have a degree in urban planning, urban policy, economics, real estate, sustainability management, engineering, or similar.
The following experience and skills are expected:7-10 years of consulting experience in a climate-, resilience- or sustainability-related field.
Strong analytical and strategic thinking skills Well-versed in GHG Protocol and carbon accounting approach & frameworks Well-versed in GHG mitigation strategies and pathway options for achieving Net Zero emissions Strong quantitative analysis skills and experience delivering projects which include complex data analysis, energy assessments, GHG accounting and forecasting Ability to manage projects against tight timelines, manage the contributions of internal and external collaborators, and have a proactive and collaborative style Ability to effectively communicate complex climate mitigation and GHG emissions concepts, in written and oral form, to a diverse range of professionals Extensive experience with Microsoft Excel and PowerPoint Experience with Adobe Creative Suite products (InDesign, Illustrator, Photoshop) is preferred Knowledge of and/or interest in economic development, environmental justice, and urban revitalization PMP certification or experience with Power BI or Tableau is a plus What we offer As a vital member of our team, and in return for your expertise, inclusive approach and commitment, we will provide a competitive salary and the chance to join a passionate and welcoming team.
What we offer:Salary range of $110,000 to $145,000.
This will be determined based on factors such as geographic location, skills, education, and/or experience Competitive salary & benefits Annual discretionary bonus Generous PTO (4 weeks) in addition to 10 paid holidays 401k with company match Hybrid working option & summer hours Reimbursement for certain professional licenses and associated renewals and exam fees Global network of experts Learning and development opportunitiesA place for everyone Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance.
We welcome applications from those who are seeking flexibility in their careers.
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us.
Appreciating each other's differences is key, we want employees to feel they don't have to mask elements of their identity to thrive.
We are working to change the lack of representation of marginalised groups in the built environment.
We are particularly keen to hear from anyone who feels they are underrepresented in the industry.
We have much to learn from one another.
Embracing differences allows us to develop the most innovative and elegant solutions.
Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you.
Contact recruitment@burohappold.
com so we can work with you to support you throughout your application.
#LI-BT1#LI-Hybrid
$110k-145k yearly 9d ago
Associate Specialist, Carrier Sales
Coyote Logistics 4.8
Specialist job in Atlanta, GA
Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube.
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Specialist, Carrier Sales in Brokerage at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.
What your day-to-day will look like:
Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
Accurately maintain and update information in the company's operating systems
Conduct research in available databases for potential leads; make cold calls to prospects
Track back-end billing and invoicing to ensure that carrier charges are accurate
At a minimum, you'll need:
1 year of procurement experience
It'd be great if you also have:
Bachelor's degree or equivalent related work or military experience
1 year of transportation experience
2 years of sales or customer service experience
The ability to exercise judgment and discretion while functioning independently within authorized limits
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
Competitive pay
Health, dental and vision insurance
401(k) with company match
Life insurance, disability
Employee Assistance Program (EAP)
Paid time off
Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Do Well, Be Well
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) featuring employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Industry-leading mental health resources
Complimentary membership to Peloton
Access to LinkedIn Learning for continuous skill enhancement
Paid time off and paid parental and disability leave
3 paid community service days annually
Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.
$88k-125k yearly est. Auto-Apply 5d ago
Oncology (Precision Medicine) Business Specialist - Atlanta South, GA
Astellas Pharma 4.9
Specialist job in Atlanta, GA
Precision Medicine Business Specialist - Atlanta S, GA
Astellas is announcing a Precision Medicine Business Specialist opportunity in the Atlanta S, GA area.
PURPOSE AND SCOPE:
To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers.
Flexible pay grade level, based on candidate background and skillset.
ESSENTIAL JOB RESPONSIBILITIES:
Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc.
Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM)
Utilize clinical knowledge to influence prescribing habits
Coordinate promotional efforts with peers across franchises
Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations
Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines
Ensure optimum strategy development using territory business plan
Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager
Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines
Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.)
Continuous learning on efficient sales and communication techniques and product / therapeutic area training
Additional responsibilities as necessary
QUANTITATIVE DIMENSIONS:
Direct impact on obtaining sales attainment
Maintain adequate call coverage at National Level
Deployment of promotional resources at National Level
ORGANIZATIONAL CONTEXT:
Reports to Oncology Regional Business Manager (ORBM)
No Direct Reports
$55k-115k yearly est. 1d ago
Business Improvement Specialist
DHD Consulting 4.3
Specialist job in Alpharetta, GA
Reporting & Operational Insights:
Deliver detailed reports on key manufacturing performance indicators (KPIs), such as production costs, yields, labor efficiency, capital expenditures, inventory management, service levels. Provide senior management with insights on how these factors impact profitability vs plan.
Candidates with extensive experience in issue-raising, problem-solving, and report writing, including identifying business challenges and proposing effective solutions, will be strongly considered. While financial experience is a plus, we are open to candidates who demonstrate exceptional abilities in these core areas
Financial Forecasting & Result Analysis, Planning based on Result Analysis
Manage and oversee the strategic planning processes for Entire business; coordinate the planning and forecasting processes, including annual and new initiatives, business plan developments, and continuation of key company projects
Analyze monthly, annually performances across revenue and expenses lines, variances, and trend data
Review reports from division managers on actual performance, forecasts and budgets, as well as comparative views versus prior periods
Provide recommendations on organizational strategy, including structure, design, workforce development, and methodologies to ensure alignment with current company business strategy and goals
Partner with sales, manufacturing, supply chain and procurement departments to develop and manage annual budgets and quarterly forecasts, ensuring alignment with strategic objectives. Support data-driven decision-making with robust financial models and actionable insights. Investigate significant variances, identify root causes, and collaborate with operations teams to develop corrective actions that align with financial goals.
Build managerial database by identifying sources of information; assembling, verifying, and backing up data
Analysis and optimization of working capital by managing accounts receivable and inventory levels
Analysis of data of raw material purchases, including quantity and pricing, and improving profitability by implementing new internal pricing rules to secure competitive sourcing
Maintain and refine financial models focused on manufacturing performance. Conduct sensitivity analysis to evaluate how changes in pricing, sourcing, production volume, raw material costs, labor, and other variables impact overall financial performance.
Capex ROI
Collaborate with project managers to lead post-mortem reviews on productivity-driven capital investment projects
Continuous Improvement In Operations Finance
Drive process improvement initiatives within the Operations Finance function. Identify opportunities to enhance reporting efficiency, improve data accuracy, and streamline financial analysis processes. Support system upgrades and new implementations to ensure accurate and timely financial reporting for manufacturing operations.
Requirements
[Knowledge, Skills, And Abilities]
Korean & English Bilingual:
Ability to read, write, and speak in Korean & English
Manufacturing Finance Acumen:
Strong understanding of manufacturing and inventory accounting, standard costing, and the financial drivers specific to manufacturing operations.
Analytical Skills
Proficient in complex financial analysis and identifying actionable insights. Ability to dive deep into data to uncover trends, resolve inconsistencies, and provide valuable recommendations.
Technology Proficiency
Advanced Excel skills and experience with Powerpoint, SAP(ERP)
Effective Communication Skills
Strong verbal and written communication skills to convey financial insights and recommendations clearly to cross-functional teams and senior leadership.
Business Partnership
Ability to collaborate effectively with manufacturing operations teams, senior management, and cross-functional departments to influence decision-making and support business objectives.
Adaptability And Project Management
Comfortable managing multiple priorities in a fast-paced environment. Able to work under pressure, meet deadlines, and support various projects simultaneously.
[Education]
Minimum Requirements:
Bachelors degree in Finance, Accounting, Business Administration, Economics, or a related field. Equivalent combination of education and experience may be considered (e.g., 1 year of experience may substitute for 1 year of degree).
Experience
3-7 years of relevant experience in financial planning / forecasting and analysis, cost accounting, or manufacturing finance.
Experience in a manufacturing or operations environment preferred.
Experience in Building Material Industry (especially countertop material, and manufacturing of Chemical company preferred but not required.
$71k-106k yearly est. 60d+ ago
Branch Collections Specialist
Onemain Financial 3.9
Specialist job in Douglasville, GA
At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.
In the role
Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters
Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
REQUIREMENTS:
HS Diploma/GED
Preferred:
Collections or Customer Service experience
Bilingual
Location: On Site
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word tags
Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
The average specialist in Fairburn, GA earns between $28,000 and $94,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Fairburn, GA
$51,000
What are the biggest employers of Specialists in Fairburn, GA?
The biggest employers of Specialists in Fairburn, GA are: