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Support systems manager vs delivery manager

The differences between support systems managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a support systems manager and a delivery manager. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $112,914 average annual salary of a support systems manager.

The top three skills for a support systems manager include project management, support systems and technical support. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Support systems manager vs delivery manager overview

Support Systems ManagerDelivery Manager
Yearly salary$112,914$113,280
Hourly rate$54.29$54.46
Growth rate16%16%
Number of jobs169,138172,434
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 60%
Average age4747
Years of experience88

Support systems manager vs delivery manager salary

Support systems managers and delivery managers have different pay scales, as shown below.

Support Systems ManagerDelivery Manager
Average salary$112,914$113,280
Salary rangeBetween $83,000 And $152,000Between $82,000 And $156,000
Highest paying CitySunnyvale, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAhmad, Zavitsanos, Anaipakos, Alavi & Mensing P.c. Or AzaSimpson Thacher & Bartlett
Best paying industryFinanceTechnology

Differences between support systems manager and delivery manager education

There are a few differences between a support systems manager and a delivery manager in terms of educational background:

Support Systems ManagerDelivery Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Support systems manager vs delivery manager demographics

Here are the differences between support systems managers' and delivery managers' demographics:

Support Systems ManagerDelivery Manager
Average age4747
Gender ratioMale, 75.4% Female, 24.6%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between support systems manager and delivery manager duties and responsibilities

Support systems manager example responsibilities.

  • Manage a small network of PCs for a small, family own manufacturing company.
  • Revise responsibilities include managing team of UNIX/Linux administrators in different locations, and the UNIX systems for the company.
  • Manage EDI process including translation and mapping software, idocs, vans, and EDI documents and new customer requirements.
  • Manage technical team responsible for system administration and maintenance of all corporate servers and workstations.
  • Coordinate application testing with QA and manage production deployment process to promote application to production according to the delivery schedule.
  • Lead development and implementation of security infrastructure for client facing FFOS portfolio management workstation and back end data security requirements.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Support systems manager vs delivery manager skills

Common support systems manager skills
  • Project Management, 9%
  • Support Systems, 6%
  • Technical Support, 5%
  • Logistics, 4%
  • SQL, 4%
  • Windows Server, 4%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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