Support systems manager vs systems support specialist

Differences between support systems manager and systems support specialist duties and responsibilities

Support systems manager example responsibilities.

• Manage a small network of PCs for a small, family own manufacturing company.
• Revise responsibilities include managing team of UNIX/Linux administrators in different locations, and the UNIX systems for the company.
• Manage EDI process including translation and mapping software, idocs, vans, and EDI documents and new customer requirements.
• Manage technical team responsible for system administration and maintenance of all corporate servers and workstations.
• Coordinate application testing with QA and manage production deployment process to promote application to production according to the delivery schedule.
• Lead development and implementation of security infrastructure for client facing FFOS portfolio management workstation and back end data security requirements.
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Systems support specialist example responsibilities.

• Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
• Configure VOIP IP communicators and manage user administration to ensure adequate telecommunication securely.
• Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
• Administer SharePoint site updates and create documentation to aid users and expedite problem resolution.
• Used JAXB to convert XML response to Java class objects.
• Resolve errors within proprietary application on java, oracle and unix.
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