Technical support engineer jobs in Dundalk, MD

Experienced IT Support Specialist At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients. Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm. Responsibilities include: Install, configure, and maintain software and hardware systems to ensure optimal performance Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems Provide application support and training Deliver outstanding customer service both at desk-side and via remote support tools Assist with systems and application administration Maintain inventory of IT equipment Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production Required Skills and Experience: Experience providing desk-side, telephone, and remote support in law firms or similar environments Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices Strong customer service, verbal, and written communication skills Ability to communicate computer problems and resolutions to all levels of knowledge and experience Excellent organizational skills A+ and NET+ certifications, or equivalent work experience Benefits: Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro. We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities. Application Instructions: Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position. Help Us Learn About You: The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.

Unbox, image, box and provision PC devices to all client staff Schedule appointments with client staff to confirm Day 1 Provisioning including setup of Email, Office, Biometrics, Applications and more Ensure Service Level Agreement is maintained on a daily basis Scan all received equipment, imaging computers with a client standard image, delivery and setup of PC request Monitor PC Provisioning queue, and maintain lowest individual pending ticket count Ensure that all PC requests fulfilled are within the PC Provisioning policies and guidelines of the Client Confirm accuracy of all asset management related systems including physical inventories Follow established and tested process and procedures provided by the Client Team Lead Validate Provisioning through defined quality assurance procedures Ensure work environment is maintained (clean, organized, and safe) Provide weekly statistics to client Team Lead on a regular basis, or on demand Troubleshoot PC Operating System and Hardware issues as needed Educational Qualifications and Experience: Education: Bachelor's degree preferred Role Specific Experience: 2+ years of work experience relevant to the duties and accountability of the position Experience in IT Customer Service, Technical Troubleshooting, IT Asset Management and IT Device Provisioning and Support Experience with the World Bank standard operating systems and tools, including but not limited to: Windows, ServiceNow, M365, Outlook Certification Requirements: None specified. Required Skills/Abilities: Proficiency in MS Excel and PowerPoint (MS-Office skills), ServiceNow, Client relationship management Advanced knowledge of hardware and software products, and problem solving/troubleshooting skills Advanced knowledge of office technology hardware (PC's, printers, etc.) Willingness and ability to exhibit pleasant, professional, and courteous workplace etiquette Excellent verbal and written communications skills Excellent administrative skills: organized, efficient, detail oriented, and versatile Excellent customer service approach to dealing with people at all levels Accountability towards team objectives Ability to assemble and configure typical equipment configurations for PCs or laptops Ability to function well in a team-based environment, and to contribute to common goals Ability to perform all responsibilities of all analysts and maintain productivity at all times About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Pooja Rani Email: ****************************** Internal Id: 25-50568

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.

Insight Global is seeking a Senior Service Desk Analyst to join a lean IT team in Arlington, VA. The immediate need is to deploy and image laptops, support users across two locations, and drive improvements in customer service and mobile device management. The role is onsite during the contract period, with potential for hybrid flexibility upon conversion. This is slated as a 3-6-month contract-to-hire full-time position. *Candidates must be able to work on W2 without sponsorship now and in the future* Key Responsibilities: Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain Mobile Device Management solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and Mobile Device Management operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with Mobile Device Management (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other Mobile Device Management platforms. Experience with endpoint management tools. Work Environment & Schedule Team of 6, individual contributor (no mentoring/training responsibilities). 6-8 tickets/day; expected to take on a larger share to support current system admins. Contract period: 8-hour days (7:30-4:30 or 8-5, with 1-hour lunch). After conversion: Hybrid schedule (3 days onsite/2 remote), flexible hours. Career growth opportunities available; potential to advance in tech stack and leadership. No on-call required during contract (only 2 calls/year expected). Compensation: $35/hr to $43/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law

We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder. The IT Support Engineer will be joining a customer-service driven MSP focused on "white glove" support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP's. IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience working for a Managed Service Provider REQUIRED* In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines Experience with backup & disaster recovery Experience migrating clients over to the cloud Experience with VMware Experience with ConnectWise MCSE, MCSA, CCNA, AZ-400 a major plus IT Support Engineer (Tier 2.5) MSP Benefits: Salary: $80,000-$100,000 Medical, Dental, Vision insurance PTO + Company paid holidays 401k+ 3% match Employee growth plans & certification reimbursement Opportunity to work heavily in cloud technology

Job Title: Support Technician Job Type: 6 month contract Pay Rate: $30-33/hr Our client is a leader in the vehicle industry, developing cutting-edge technology. Their innovative approach is creating safer, more efficient driving solutions, and they are seeking a Support Technician to join their growing team. You will play a pivotal role in supporting the hardware and systems that power vehicles. This position involves troubleshooting hardware, providing technical support for Linux systems, and collecting critical data from proprietary software and sensor suites, including cameras, radar, LiDAR, and more. Required Qualifications: Experience with Linux operating systems, including basic troubleshooting and system administration. Familiarity with hardware troubleshooting. Ability to collect and organize data from proprietary software systems and sensor suites for analysis and issue resolution. Strong attention to detail and a methodical approach to troubleshooting and data handling. Ability to work in a fast-paced, evolving environment with minimal supervision. Bonus experience: Python, C++, or other programming experience Why This Opportunity? Gain hands-on experience with leading-edge vehicle technology. Work with a high-growth, innovative company that is shaping the future of transportation. Opportunity to convert to a permanent role with a fast-moving, forward-thinking organization.

Responsibilities: Utilize an enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets as required. Hardware support: Monitor new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices Provide secondary on-site support and knowledge transfer to the centralized helpdesk team Offer support via phone and mobile device support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Qualifications: 2 years of desktop and/or deskside support experience Exposure to Active Directory a plus but not required Experience with a ticketing system such as ServiceNow, Remedy, etc. General network knowledge to address connectivity issues Exceptional customer service and communication skills

Excellent opportunity to support our client as an IT Asset Specialist. This is currently a 6-month contract and is onsite in College Park, MD (There is a chance for extension based on performance and budget). About the Role The Senior Hardware and Software IT Asset Specialist is responsible for the proactive management of all hardware and software assets across the organization. This role oversees the planning, monitoring, and documentation of technology assets, ensuring full compliance with vendor licensing agreements and contractual obligations. The specialist will support the development of procurement strategies that optimize technology spend and improve lifecycle value. Additionally, this position is accountable for designing, implementing, and enhancing procedures for tracking company assets, ensuring accuracy, quality control, and effective governance throughout the asset lifecycle. Responsibilities Proactive management of all hardware and software assets. Planning, monitoring, and documentation of technology assets. Ensuring compliance with vendor licensing agreements and contractual obligations. Supporting the development of procurement strategies. Designing, implementing, and enhancing procedures for tracking company assets. Ensuring accuracy, quality control, and effective governance throughout the asset lifecycle. Qualifications 3+ years of IT Asset Management experience required. 4-year college degree. Required Skills Strong knowledge of asset management processes and procedures. Excellent inventory and cost-management skills. Experience with various licensing models and a solid understanding of hardware contracts. Proven conceptual, problem-solving, and analytical skills, with the ability to provide sound technical advice to customers, managers, and technical staff. Excellent communication and interpersonal skills. Strong attention to detail, organizational skills, and the ability to follow established processes. ITAM-specific capabilities such as software license management and hardware lifecycle governance.

Terms of Employment • W2 Contract, 24 months is On-Site • The office is located in Windsor Mill, MD (with travel once a week to Bethesda, MD) • Shift Schedule: M-F 09:00 AM-05:00 PM Overview Our client is seeking a Systems Engineer to provide crucial IT support for real-time systems within their electric operations and distribution control rooms. This role is a 2-year contract and involves supporting control room operations and distribution operations at BGE and PHI. Key activities include supporting enterprise-level datacenters , and working on hardware refresh projects for storage infrastructure, servers, and real-time system workstations Responsibilities • Provide Windows 10/11 Desktop Support and troubleshooting for Windows workstations. • Offer support for Server Hardware, including troubleshooting hardware failures. • Support control room operations for transmission and distribution at BGE and PHI. • Support enterprise-level datacenters utilizing hardware from HPE, Dell, Cisco MDS, and NetApp storage. • Participate in refresh projects for storage infrastructure, server hardware for multiple utility projects , and real-time system workstations. • Comfortable with imaging Windows workstations and supporting the Windows Operating System. • Familiarity with IT Change Management processes. • Interface with the business, including control room operators, technical leads, and management Required Skills & Experience • Associates degree or higher. • At least 2 years of experience supporting IT systems at a medium to large company • Desktop Support for Windows 10 & 11. • Experience with Server Hardware Support and troubleshooting failures • Familiarity with HPE OneView and Dell Open Manage. • Knowledge of Windows Networking and TCP/IP networking. • Familiarity with domain administration. • Experience with ticketing/service management tools like ServiceNow and JIRA. • Familiarity with IT Change Management. • Familiar with latest generations of server and desktop hardware. • Experience with NERC CIP. • Must have reliable transportation to travel between the EOB and BCC sites. • Strong Communication Skills to interface with the business in control rooms, technical leads, and management • Leadership ability Technical Skills • Primary Skills: Desktop Support, Windows 10 & 11, Server Hardware Support, Windows Networking, ServiceNow, JIRA, Change Management, NERC CIP Experience, Strong Communication, Leadership • Secondary Skills: NetApp, VMware, Cisco MDS, PowerCLI, PowerShell ________________________________________ nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

This position requires an active TS/SCI security clearance in order to be considered; clearance sponsorship is not available. As a Systems Engineer, you'll collaborate with other engineers to define system requirements, architecture, and design, with the goal to make an impact across the federal government. In supporting the program, you will be required to work 5 days/ per week onsite in the client's Washington, DC location. What you'll do: Collaborate with other engineers to define system requirements, architecture, and design Collaborate closely with key stakeholder partners and IT team to evaluate customer requests for new systems, applications, product standards, and services. Work on the core platform to create and optimize all functions needed to establish a strong platform infrastructure. Perform risk assessments and develop mitigation strategies and ensure compliance with industry standards and regulations. Analyze and validate system designs against requirements and specifications. What you'll need to succeed: 8-10 years of experience as a Systems Engineer provisioning, installing, and supporting on-premise mission critical systems Experience maintaining and managing a on-premise VMWare infrastructure In-depth experience with Infrastructure as Code (IaC), containerization, Kubernetes, Ubuntu, and CI/CD Automation Experience working in a DevSecOps environment Ability to work well on a team as well as individually Ability to think out of the box to help with troubleshooting issues and providing innovative solutions that fit customers' needs Ability to establish and maintain a high level of client trust and confidence with your skills A Bachelor's Degree Active TS//SCI clearance What will make you stand out: Experience with system monitoring tools such as SolarWinds, Grafana, and Prometheus Expertise with container orchestration tools (Rancher, OpenShift, etc.) Experience hardening and securing containers Previous experience with commercial cloud (e.g., AWS, Azure) Passion for learning new development concepts, methodologies, and technologies Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. Not ready to apply now? Sign up to join our newsletter here. "EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company's Affirmative Action Plan. This plan is available for inspection upon request by emailing *******************."

About the Company Que Technology Group, Inc., is seeking a Senior Systems Engineer to support an exciting intelligence organization. About the Role As a Principal Systems Engineer, you will be responsible for designing, implementing, and maintaining enterprise-level systems that support mission-critical operations. You will work with ONEROOF, PITCHHITTER, NiFi, and various Systems Administration (SA) components, ensuring seamless virtualization, Linux environments, GOTS product integration, and Windows Server administration. Responsibilities Architect, configure, and maintain systems utilizing ONEROOF, PITCHHITTER, and NiFi to optimize workflow and data processing. Provide virtualization support, including cloud-based and on-premises solutions. Administer and troubleshoot Linux-based environments, ensuring high availability and security compliance. Manage, maintain and deploy GOTS (Government Off-The-Shelf) products, integrating them within complex system architectures. Oversee Windows Server administration, including performance tuning, security enhancements, and automation. Collaborate with cross-functional teams to ensure robust system design and operational efficiency. Develop and implement best practices for system security, monitoring, and documentation. Qualifications Bachelor's degree in a qualified engineering field or a related discipline from an accredited college or university, plus twenty (20) years of systems engineering experience; additional five (5) years of experience may be considered in lieu of degree. Experience with ONEROOF, PITCHHITTER and NiFi. Required Skills Experience with FORNSAT systems and Systems Integration. Preferred Skills Experience with GOTS products. Security Clearance Security Clearance: Active TS/SCI with Polygraph. Pay range and compensation package Competitive salary. Company Medical/Dental/Vision plans - Company paid. Short-term Disability, Long-term disability and Life Insurance - Company paid. Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses. Vacation / Personal days granted at 25 days per year. Paid Federal Holidays - 11 days. $5,000 Annual Professional Development Fund plus 40 paid hours if in class. 401K with 6% company match; all contributions are immediately vested by Employee. Employee will be paid a bonus of $10,000 per employee hired based on their referral. Up to 3 paid Code Red days due to customer closure. Equal Opportunity Statement Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The Systems Engineer IV provides advanced engineering support for cloud and on-premise infrastructure, with a primary focus on architecting, deploying, and maintaining AWS environments. This role collaborates closely with internal IT teams to enhance infrastructure reliability, automate provisioning, and support enterprise-level systems operations. Key Responsibilities Architect, engineer, configure, and deploy AWS and related infrastructure technologies using approved organizational standards. System Engineer IV Partner with Systems Operations to build self-service infrastructure provisioning, CI/CD delivery pipelines, logging tools, and monitoring services. System Engineer IV Maintain and update system documentation as needed. System Engineer IV Collaborate with IT Operations Engineers to install, configure, and support physical and virtual server environments. System Engineer IV Continuously monitor, troubleshoot, and improve infrastructure performance and stability. System Engineer IV Operate enterprise monitoring, alerting, backup, antivirus, anti-spam, and malware protection tools, as well as offsite storage and data-mirroring systems. System Engineer IV Core Competencies Forward-thinking and able to anticipate operational needs. System Engineer IV Strong critical thinking and analytical problem-solving skills. Demonstrates adaptability, openness to innovation, and change. Communicates effectively across multiple channels with emotional intelligence. Performance-focused, with the ability to set and meet clear goals. Customer-oriented with a commitment to service excellence. Committed to continuous learning and developing self and others. Collaborative mindset with the ability to work across teams and stakeholders. System Engineer IV Required Skills & Experience 7-10 years of directly related IT systems engineering or administration experience. System Engineer IV Strong AWS cloud architecture experience, including CLI usage. Expertise in Shell scripting (Shell, Perl, Python). Hands-on experience with Unix/Linux installation, administration, operations, and maintenance. Proficiency with Unix/Linux security tools, ports, protocols, routing, and switching in firewalled WAN environments. Extensive experience with AWS services such as ECS, EC2, API Gateway, S3, Lambda, etc. System Engineer IV Experience managing Public Cloud infrastructure environments. Advanced skills in designing, developing, and troubleshooting new and existing scripts. Experience operating in a mature enterprise IT environment. Preferred/Bonus Skills Experience with RHEL Satellite Server. Experience with Puppet configuration management. Familiarity with Atlassian tools (e.g., Jira, Confluence). System Engineer IV Education & Certifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience of 8+ years). System Engineer IV AWS Certification preferred. System Engineer IV Experience Requirement A minimum of 10 years of total professional experience performing related duties in systems engineering or similar roles.

The ESM Systems Engineer is required to be certified at the expert level in multiple disciplines of systems and security (e.g., MCSE & CISSP) and provides expert level engineering and management support for all Enterprise systems. Due to the classified nature of this program, the employee must work on-site in Kuwait. This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position. Responsibilities Provides Enterprise-level support for Active Directory, Azure Active Directory (Entra ID), and Windows File Services in an Enterprise environment for global initiatives. Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting. Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems. Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software. Coordinates and implement patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT. Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure. Performs other duties and assignments as required. Qualifications Security Clearance: Requires an active Secret Clearance Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. Bachelor's Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01-M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline Environment (BE) certifications cannot also be used as a Computing Environment (CE). The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP (or Associate): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCSE: Core Infrastructure Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes, required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems. Platforms including a combination of the following: Microsoft Active Directory Azure Active Directory (Entra ID) MECM (SCCM) Intune WSUS SQL MIM/FIM ADFS DNS PKI Azure Virtual Desktop in a Wide Area Network. Experience with a customer service-oriented company At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #opentowork #relocation #systemsengineers

Hybrid - Alexandria, VA Active or Eligible U.S. Security Clearance Required About the Role We're looking for an AI Systems Engineer to support Public Sector initiatives by building secure, distributed, and high-performance AI systems. You'll turn research models into production-ready solutions that run across cloud, edge, and constrained environments-optimizing everything from model performance to low-level GPU acceleration. What You'll Do Convert prototype models into scalable, robust AI systems. Optimize models using PyTorch, TensorFlow, or Hugging Face. Apply quantization, pruning, distillation, and hardware acceleration. Build LoRA/PEFT workflows and on-device inference pipelines. Develop RAG systems integrated with vector databases (FAISS, Milvus, Pinecone). Support multimodal (text/vision/audio) model deployments. Generate synthetic data using GANs or diffusion models. Write performance-critical code in C/C++/Rust with GPU optimization. Engineer for distributed, edge, and offline environments. Collaborate with Infrastructure, MLOps, and Security teams. What You Bring Active or eligible U.S. security clearance. 5+ years in applied AI, ML engineering, or AI systems development. Strong experience with major ML frameworks and cloud/edge deployment. Expertise in model compression, GPU computing, and CUDA. Experience with RAG pipelines, vector databases, multimodal systems, and synthetic data. Strong C/C++/Rust and systems-level programming skills. Solid algorithmic and distributed-systems problem-solving ability. Preferred Experience with edge AI, federated learning, or offline inference. Familiarity with distributed training (DeepSpeed, Ray). Knowledge of public-sector AI governance and compliant architectures. Strong communication and documentation skills.

Take2 has proven experience bridging the intersection of technology and people solutions. As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our client's unique business challenges. Take2 invests time, discipline, and rigor into our technology and people solutions, as well as utilizes our proprietary People Cloud. Whether we are bridging the gap between IT talent and our customers' business challenges, Take2 will work as a partner to best resolve client needs. Take2 is hiring an experienced Cloud Systems Engineer. This role requires you to be eligible for a Federal clearance to interview. This position is onsite and will require you to work out of Washington, D.C. Overview The C&CA Systems team is seeking cloud professionals proficient in administering AWS GovCloud cloud service platform. Become part of a team responsible for building a cloud business platform within the Federal Reserve Board. At least five years of demonstrated experience supporting cloud platforms. As a Senior Cloud Systems Engineer, we require 10 years of experience in the field of technology including application development, 5 of which focused on supporting cloud technologies. Education Preference Candidates should possess a bachelor's degree in computer science, information technology, or a related field. Clearance Requirements Public Trust Onsite Requirements On-Site Responsibilities Design and create custom cloud applications tailored to project needs. Set up and configure DevSecOps pipelines for secure cloud environments. Partner with cloud platform and development teams to manage and enable cloud infrastructure supporting business applications. Deploy, migrate, and maintain secure systems for IaaS, PaaS, and SaaS environments. Develop software following SDLCs including DevOps, Agile, Lean, or Iterative methodologies. Utilize high-level programming languages such as Python, PowerShell, or Infrastructure as Code tools like Terraform or AWS CloudFormation. Implement automation, CI/CD pipelines, and containerization practices, with experience using GitLab or Azure DevOps preferred. Work with AWS service offerings and government cloud environments, ensuring compliance with security standards. Apply knowledge of cloud architectures, web servers, load balancers, and storage solutions like AWS Load Balancer. Support cloud migration efforts and optimize solutions for cost efficiency. Incorporate security best practices, including cloud federation technologies such as SAML, Okta, OAuth, and OpenID Connect. Qualifications Ten years of experience in technology, including five years supporting cloud platforms. Proficiency with AWS environments, especially AWS GovCloud. Experience designing and deploying secure cloud solutions across IaaS, PaaS, and SaaS. Strong understanding of cloud-based architectures, security, and cost optimization. Skilled in programming languages and infrastructure as code, especially Python 3.x, PowerShell, AWS CloudFormation, Terraform, or AWS CDK. Knowledge of RESTful Web Services, AWS API Gateway, and cloud security protocols. Experience with CloudWatch, CloudTrail, Lambda, RDS, Aurora, and other AWS components. Familiar with highly secure operating environments, FISMA, FedRAMP, and related compliance standards. Desired Skills Additional experience with data lakes, lake formation, and analytics architectures. Containerization expertise using Docker, Kubernetes (EKS, ECS, Fargate). Familiarity with the AWS Well Architected Framework and enterprise observability platforms like Splunk. Knowledge of Data Quality testing tools such as Great Expectations or Glue Data Quality. Direct management of AWS services including CloudTrail, CloudWatch, S3, RDS/PostgreSQL, and Lambda.

SpaceNav is seeking a talented Systems Engineer to join our team. This full-time position will be based on-site at the NOAA Satellite Operations Facility located in Suitland, MD, and will support NOAA's Office of Space Commerce (OSC) in developing the Traffic Coordination System for Space (TraCSS). As a TraCSS Systems Engineer, you will be responsible for defining and managing TraCSS system requirements, anticipating future needs for the TraCSS system, and assessing SSA software vendors. A strong foundation in mathematics and engineering is required, along with a deep understanding of the mathematical principles underpinning key astrodynamics and SSA concepts - such as orbit determination, covariance realism, maneuver planning, and conjunction assessment. Responsibilities Manage the set of TraCSS system and software requirements Develop operational user scenarios and test cases that will be used in product validation and operational acceptance testing. Work with the Office of Space Commerce staff to evaluate, test, and onboard third-party SSA data products and services. Coordinate with DoD personnel, satellite operators, and other mission stakeholders in support of the SSA mission. Participate in technical discussions between government agencies and industry. Qualifications US citizenship required. Bachelor's degree in aerospace engineering, physics, mathematics, or related field. 2+ years of relevant work experience in satellite operations. Familiarity with cloud computing technologies. Experience with software development lifecycle and agile methodologies. The salary range for this role is $100,000 - $120,000 per year.

This role is responsible for installation, configuration, monitoring, documentation and troubleshooting of all desktop computers and mobile devices. This includes workstations, monitors, printers, and other peripheral equipment. The role also provides software and application support, incident response and tracking, assets deployments and asset inventory. Job Profile Tasks/Responsibilities: •Perform daily monitoring of the Helpdesk Ticketing System to ensure all requests are being responded to within the assigned SLA. •Provide support per requests, investigate, and troubleshoot issues. • Provide Tier 1 & 2 technical support for system users. •Manage the Active Directory/Office 365 by creating, changing, and deleting user accounts per request. • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. • Collaborate with Desktop Engineering team to perform system and software testing procedures. • You will update assigned tickets and continuously coordinate necessary work. • Advise management of potential risks that may have an impact on the IT environment. • Assist in the management of Service Desk resources for optimal performance. • Maintain professional demeanor and behavior at all times in all forms of communication. • Perform other duties as assigned by manager. Job Profile Minimum Qualifications: • High School diploma required, with five years of relevant experience • Five years of experience providing IT support in a Windows environment. • Two years of experience with Mac • Experience researching PC and software issues and products. •Hands-on experience working with all types of hardware including laptops, desktops, and printers

IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD Salary: $85,000-$120,000 + Benefits (dependent on level of experience) A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $85K-$120K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile

System Engineer L3 (MSP Industry Experience Required) 💰 Salary: $110,000 - $120,000 🏢 Industry: Managed Services We are a modern, growth-driven Managed Services Provider committed to helping organizations scale with secure, reliable, and forward-thinking technology solutions. Our team supports diverse clients across cloud, cybersecurity, networking, and modern workplace systems. We don't just maintain IT - we transform it. That means thinking proactively, solving problems with urgency, and constantly evolving alongside emerging tech. Our culture values accountability, continuous learning, and excellence in execution. What You'll Do Serve as a Tier 3 escalation point for advanced issues and projects. Lead implementations, configurations, and migrations across Microsoft 365, Azure, and hybrid environments. Manage server operating systems - installation, configuration, and troubleshooting. Configure and maintain Active Directory, file permissions, event logs, and GPOs. Support and optimize backup/disaster recovery, networking (SonicWall, Cisco), and virtualization (Hyper-V, VMware, SANs). Automate processes and improve efficiency through PowerShell scripting and RMM tools (ConnectWise Automate). Collaborate with clients and internal teams to design scalable, secure, and compliant solutions. Participate in internal and external (client-facing) meetings when necessary to ensure alignment and smooth delivery. What You Bring Must have MSP industry experience. 3+ years of experience in systems, networking, or project engineering roles within an MSP Microsoft 365, Azure (VDI, InTune, SharePoint, Entra ID) Cisco & SonicWall network configurations Virtualization technologies: VMware or Hyper-V Experience delivering client-facing projects - migrations, deployments, rollouts. Why You'll Love It Here 100% company-paid Health, Dental, and Vision coverage Life, AD&D, Short- & Long-Term Disability insurance 3 weeks PTO (vacation, sick, and personal) + 6 paid holidays 401(k) with 3% match Bonus eligibility and professional certification reimbursement Company laptop, mileage reimbursement, and HSA plan A culture built on integrity, accountability, and continuous learning Join a company that's grown over 30% annually for the past four years-where your ideas matter, your work is valued, and your career can take off.