Technical support engineer jobs in Glendora, CA - 1,550 jobs
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Solutions Engineer
Desktop Support Specialist
Production Support Technician
Teamlead Consulting & Support (m/f/d)
xRM1 Business Solutions
Technical support engineer job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 3d ago
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Teamlead Consulting & Support (m/f/d)
Hubdrive GmbH
Technical support engineer job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 3d ago
Hardware Technician
Actalent
Technical support engineer job in Los Angeles, CA
Technician who is experienced and comfortable using hand tools and power tools to assemble delicate electronics assemblies (PCBs, small-gauge wiring). To accomplish this work, you have some familiarity and experience with a broad range of tools and skills, and are motivated to utilize and improve those skills to produce a high quality output. You keep your work space and materials tidy and well-organized, and keep good records of your work products, which helps you be efficient. You recognize that a job well done the first time is always more efficient in the long run.
Skills
Electronics, Assembly, Soldering, Pcb, Hardware, Troubleshooting, Test equipment, Wiring
Top Skills Details
Electronics,Assembly,Soldering,Pcb
Additional Skills & Qualifications
Soldering for assembly and repair - wires, through-hole and surface mount components
Mechanical assembly with hand and power tools - drilling, tapping, deburring, filing, sanding
Cable assembly - stripping, crimping, testing, strain relieving
Good ESD practices - assembling sensitive electronic components together into a system
Job Type & Location
This is a Permanent position based out of Los Angeles, CA.
Pay and Benefits
The pay range for this position is $60000.00 - $100000.00/yr.
The company provides Medical dental vision The company has unlimited PTO
Workplace Type
This is a hybrid position in Los Angeles,CA.
Application Deadline
This position is anticipated to close on Jan 19, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
$60k-100k yearly 7d ago
Desktop Support Specialist
Synergis 3.8
Technical support engineer job in Anaheim, CA
TITLE: Desktop SupportTechnician
ANTICIPATED DURATION: 6-month contract to hire
Responsibilities:
Provide on-site desktop support for end users across Windows laptops and desktop PCs
Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests
Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration)
Execute termination and offboarding activities (device returns, access removal coordination, asset updates)
Support security badge access systems (access requests, updates, deactivations, basic troubleshooting)
Configure and support multi-factor authentication (2FA/MFA) for authorized users
Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation)
Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks)
Work within a ticketing system to document work performed, update status, and meet SLAs
Contribute to and maintain technical documentation and knowledge base articles
Requirements:
2+ years of desktop support or service desk experience in a business environment (onsite preferred)
Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications)
Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding)
Familiarity with MFA/2FA enrollment and remote access support
Comfortable working with ticketing systems and documentation/knowledgebase practices
Professional communication skills and a customer-service mindset
Ability to work independently on-site and coordinate effectively with remote teams
Preferred Experience:
Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests)
Exposure to phone system administration and/or physical access/badge systems
Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting)
Prior experience supporting in a server room or data closet environment
The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to **********************.
If you require assistance or an accommodation in the application or employment process, please contact us at **********************.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
$25-30 hourly 5d ago
IT Support Specialist
Spinelli Kilcollin
Technical support engineer job in Los Angeles, CA
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.
Location: Los Angeles (Hybrid)
Reports To: COO (in partnership with VP of People)
Key Responsibilities
Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
Set up, configure, and maintain company devices (laptops, software, user accounts)
Support onboarding/offboarding processes for all IT-related needs
Monitor and maintain SpamTitan for secure and effective email filtering
Create and implement IT standards of procedure across systems and office locations
Ensure consistency of IT systems, configurations, and tools across all locations
Troubleshoot and resolve IT-related issues in a timely and effective manner
Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
Support SSO implementation and management across business systems
Own internal communication regarding system updates and IT policy changes
Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
Maintain and implement cybersecurity protocols, including updates and compliance measures
Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
Provide day to day technicalsupport while maintaining incident logs and documentation
Qualifications
3+ years of experience in IT support or systems administration
Strong working knowledge of Google Workspace, Dropbox, and 1Password
Experience with SpamTitan or similar email security tools
Familiarity with device management (MacOS and Windows)
Experience configuring and maintaining firewalls and managing IT across multiple locations
Strong documentation skills and experience building scalable processes
Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
Experience with NetSuite administration
Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus
Compensation: $80,000 - $85,000
Benefits:
Paid Company Holidays
PTO
Health & Dental Benefits
401(k) + matching
Profit sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.
Applicants must submit the materials above directly to ***************************** for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
$80k-85k yearly 2d ago
Technical Support
LTS-Video Solutions for Security Professionals
Technical support engineer job in Industry, CA
TechnicalSupport is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technicalsupport and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technicalsupport.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technicalsupport requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technicalsupport or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 5d ago
Information Technology & Administrative Specialist
Dramabox
Technical support engineer job in Glendale, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technicalsupport for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
$77k-112k yearly est. 4d ago
Healthcare IT Training Specialist
Tucker Parker Smith Group (TPS Group
Technical support engineer job in Los Angeles, CA
IT Training Specialist
Employment Type: Contract (6 months with potential extension)
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Compensation: $45-50/hour
Position Summary
The IT Training Specialist serves as an educator and training resource responsible for supporting the adoption and effective use of newly implemented technology and applications. This role delivers end-user training, new employee onboarding, post-implementation optimization and stabilization training, and remediation training. The IT Training Specialist also designs and develops instructional content across multiple learning environments, including classroom, computer lab, virtual, webinar, and eLearning formats.
Key Responsibilities
Deliver training using a variety of instructional techniques and formats, including role playing, team exercises, group discussions, videos, and lectures
Schedule training sessions based on classroom availability, equipment, and instructor resources
Develop and maintain self-paced learning options using video, audio, and computer-based learning tools
Create, organize, and maintain training manuals, guides, course materials, handouts, and visual aids
Design and deliver classroom-style training programs for new applications and hardware
Monitor, evaluate, and document training activities and program effectiveness
Review and assess training materials developed by departmental instructors
Assess training needs through surveys, interviews, focus groups, and consultations with managers and end users
Plan, organize, and conduct orientation and ongoing training for employees on IT applications
Stay current on technology developments and training best practices through continued learning and research
Minimum Education
Bachelor's degree in a related field required
Minimum Experience & Qualifications
Minimum 3 years of proven IT training experience, preferably in a healthcare environment
Competency in both Ambulatory and Inpatient Cerner clinical applications
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Visio
Experience training business applications such as ServiceNow, Kronos, Lawson, or similar systems preferred
Ability to understand and explain business and clinical application workflows
Experience writing eLearning scripts preferred
Hands-on experience developing a variety of training materials, including:
Participant guides
Job aids
Quick reference guides
Short video tutorials
Experience utilizing Snagit or similar screen capture tools
Experience working in large, dynamic project environments preferred
Proven track record of professionalism and excellence
$45-50 hourly 2d ago
Solutions Engineer
Buildops
Technical support engineer job in Los Angeles, CA
As our Solutions Engineer, you will be a technical subject matter expert and champion alongside our Account Executive team helping articulate BuildOps' overall value proposition. You'll be highly collaborative with all other departments at BuildOps to ensure technical alignment with our customers, partners and internal stakeholders.
Successful candidates have experience owning pre-sales technicalsupport for prospects and partners from initial contact through product demonstration to close. Or have held a project management or administration role within the construction industry including: Project Manager, Service Manager, Project Engineer, IT Solutions Manager, etc. This role will report to our Director, Solutions Engineering and has the opportunity to work remotely from any US location.
What we look for:
3+ years sales engineering experience and/or specific construction/service industry expertise
Bachelor's degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS
Outstanding presentation and communication skills both in-person and through virtual meetings, direct message, email, etc.
Must be able to multi-task, work in high-paced and deadline-driven environment
Proven track record of solving complex problems
Previous experience working with sales teams to close new business by addressing prospects' technical challenges preferred
Must be able to effectively communicate with external customers and internal business partners through all means of communication channels
What you'll do:
Own pre-sales technicalsupport of prospects and partners from initial contact through product demonstration and close.
Craft value-based presentations that address customer business problems and accelerate the adoption of the BuildOps platform
Participate in technical demonstrations and coordinate multiple technical resources, both internal and external
Enable new Account Executives for success and transform them into BuildOps experts through training and support
Collaborate with fellow team members as well as internal/external stakeholders to meet project milestones.
Where you'll go (and how often):
We still enjoy doing business the old-fashioned way, too, and often we visit our prospects in person. Must be willing to travel up to 20%
Bonus:
You have tech start-up experience
You have experience in and around the construction/service industry.
CPA-level or equivalent knowledge of construction accounting principals
Familiarity with other Field Service Management/Project Management platforms, accounting/ERP platforms, Salesforce, Slack
Compensation:
$130,000 OTE (base + bonus)
#J-18808-Ljbffr
$130k yearly 3d ago
Network Engineer (Palo Alto, Meraki, Azure)
Irvine Technology Corporation
Technical support engineer job in Santa Ana, CA
Our client is seeking a Network Engineer to join their company for a full-time, direct hire position. The Network Engineer will design, implement, and maintain secure, high-performing nationwide network infrastructures, establishing standards, analyzing and resolving complex issues, and ensuring reliable connectivity aligned with business objectives.
Location: Onsite in Santa Ana, CA
Compensation: This job is expected to pay about $125,000-135,000 plus benefits
What You'll Do:
Designs secure network solutions that maximize the sharing of applications, information, and resources across the company.
Coordinates with multiple vendors/departments to procure network-related hardware, software, and services.
Investigates and resolves problems, inefficiencies, and performance issues.
Evaluates, tests, recommends, and implements specific network solutions.
Develops advanced/leading-edge technologies and/or concepts.
Mentor junior network admin and engineer.
Independently analyzes and provides innovative solutions to network engineering and design projects.
Reverse engineer and develop solutions/strategy for onboarding and converting acquired companies into FBM's standard network technology stack.
What Gets You the Job:
Bachelor's degree in Computer Science, Information Technology, or related field or equivalent years of experience .
5+ years of relevant experience in Network Engineering role.
Expert knowledge of TCP/IP and common routing protocols such as OSPF, BGP, HSRP and QoS
Expert knowledge of common LAN, WAN, WLAN and SD-WAN architectures and methodologies
Expert knowledge of network security including firewalls, intrusion detection and prevention, LAN segmentation and network access controls
Expert knowledge of public cloud hosting network features, strong preference given towards Microsoft's Azure platform
Proficient in disaster recovery environments and business continuity
Experience with Cisco, Palo Alto Firewalls, Palo Alto Panorama, Palo Alto Prisma Access, Meraki, and VeloCloud SDWAN is a strong plus.
Please send your resume to Hannah Xu, Senior Technical Recruiter for immediate consideration.
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
$125k-135k yearly 1d ago
Network Engineer (Trustsec)
Prosum 4.4
Technical support engineer job in Beverly Hills, CA
Senior Network Engineer (Cisco / Enterprise)
Pay Range: $75/hour to $81/hour
We are seeking a highly experienced Senior Network Engineer to support, design, and secure large-scale enterprise network environments. This role is hands-on and strategic, requiring deep expertise in Cisco networking, security architecture, and full lifecycle network implementations. Candidates must have extensive experience working in complex enterprise environments with 5,000-15,000+ network nodes.
Responsibilities
Design, architect, and provide engineeringsupport for enterprise network and systems infrastructure
Develop and implement network standards, policies, and procedures
Serve as a technical mentor for Network Engineers and provide team leadership
Perform maintenance, upgrades, and lifecycle management of:
Routers, switches, firewalls
Remote access systems
Network management and monitoring systems
Monitor network connectivity and ensure high-quality, reliable data transmission
Provide technicalsupport across LAN, WAN, MAN, wireless, security, and cloud-based networks
Manage day-to-day network operations and ensure adherence to enterprise SLAs
Evaluate new applications and technologies for impact on existing infrastructure and security posture
Coordinate and support network vulnerability assessments and penetration testing efforts
Implement remediation strategies and threat mitigation solutions
Collaborate with project managers, IT teams, vendors, contractors, and consultants
Participate in security policy creation, reviews, and compliance initiatives
Design, implement, and maintain perimeter and internal network security systems
Own and secure enterprise data networks, including:
Network perimeter
Remote access
WAN
Data centers
Wired and wireless environments
Identify, troubleshoot, and resolve complex network hardware and software issues
Promote governance, compliance, scalability, performance, and reliability across the network infrastructure
Required Qualifications
10+ years of experience as a Senior Network Engineer in large enterprise environments
Proven hands-on experience with Cisco SDA and TrustSec (full lifecycle implementation experience strongly preferred)
Extensive experience supporting enterprise networks with 5,000-15,000+ nodes
10+ years of hands-on configuration and support of Cisco routers, switches, and related infrastructure
Experience in complex, multi-platform, multi-protocol network environments
Strong background in planning, designing, and documenting Cisco-based enterprise networks
Expertise in:
LAN, WAN, MAN, Metro Ethernet
Routing, topology, QoS, multicast, and network protocols
MPLS, NAC, VPN, remote access solutions
Firewalls, IDS/IPS, security devices, NAT/PAT
ACS, Adaptive Authentication, SecurID
RADIUS / LDAP / TACACS
Wireless networking
Packet-level network traffic analysis expertise
Experience with network monitoring, analysis, and management tools
Strong project management, leadership, and interpersonal skills
Ability to work independently while mentoring and leading other engineers
Preferred:
Healthcare industry experience
$75 hourly 1d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Technical support engineer job in Anaheim, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$54k-80k yearly est. 8d ago
Senior AV Production Support Technician-Burbank, CA
One Diversified, LLC
Technical support engineer job in Irvine, CA
How You'll Contribute: We are seeking a skilled and reliable AV Production SupportTechnician to provide technicalsupport for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage).
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
What You'll Do:
The job responsibilities of the Audio-Visual Support Services Technician include the following:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technicalsupport for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Quarterly preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies.
Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$52k-91k yearly est. 7d ago
Business Network Support Engineer L2
TP-Link Systems Inc. 3.9
Technical support engineer job in Irvine, CA
Job Description
TP-Link Systems Inc. is currently seeking a Business Network SupportEngineer 2 (ONSITE).
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
What we're looking for:
TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network SupportEngineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking.
Responsibilities:
Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers.
Deliver remote and on-site technicalsupport for troubleshooting and resolving product issues.
Analyze technical requirements for customer bids and proposals.
Design and deliver solutions based on TP-Link products that meet customer and business objectives.
Collaborate with sales and engineering teams to ensure successful implementation of solutions.
Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships.
Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges.
Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise.
Conduct technical training for external customers to help them better understand and utilize products.
Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions.
Gather feedback from customers regarding product performance and usability.
Participate in the validation and testing of new products to ensure technical readiness for market entry.
Requirements
Education & Experience:
Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
3+ years of experience in technicalsupport, network solutions, or a related role.
Technical Skills:
Strong understanding of networking protocols (e.g., TCP/IP, UDP, DNS, DHCP) and network architectures (e.g., LAN/WAN, VLAN, VPN)
Hands-on experience with networking devices, including routers, switches, and access points.
Proficiency in analyzing logs, packet captures, and designing technical solutions.
Experience with bid analysis and crafting technical solutions for enterprise clients is a plus.
Skills:
Excellent written and verbal communication skills in English.
Strong customer service mindset with a proactive approach to problem-solving.
Ability to work collaboratively with cross-functional teams.
Respond to urgent cases, including those requiring attention outside of regular working hours.
Relevant certifications such as CCNA, CCNP, or equivalent certifications.
Experience providing training to internal teams and external customers.
Familiarity with technicalsupport for enterprise-level clients.
Benefits
Salary range: $95,000 - $125,000+ DOE & Bonus
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
Contributions to 401k funds
Bi-annual reviews, and annual pay increases
Health and wellness benefits, including free gym membership
Quarterly team-building events
Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team.
At TP-Link Systems Inc, we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.
$95k-125k yearly 5d ago
[Join our IT Team] Network Engineer
Insync Computer Solutions 4.2
Technical support engineer job in Laguna Hills, CA
Background: Established in 1994, in Sync Computer Solutions provides Information Technology Services and Solutions for over 300 clients in Southern California, from Small Businesses to Enterprises. We support various industries ranging from professional services, entertainment, retail, restaurants, manufacturing...
What separates us from our competitors? Our technical team, our integrity, and our business longevity - Over 25 Years.
Our technical team is critical to our success and the services we provide. We employ experienced & talented IT engineers that are easy to work with, have great character, and always put in their best efforts for our clients. Once we find these key individuals that meet our high standards of integrity & talent, we work hard to keep those key engineers on our team for years. And we have engineers that have been with in Sync for over 15 years.
And our clients remain with us for years as well. We believe our corporate success is measured in the length of the relationships we have with our clients...and we have clients that have remained with us for over 25 years.
Job Description
The Successful Candidate:
The successful candidate must love new challenges, being thrust in new IT environments & solving tough technical problems. You must love technology and continue to learn new skills. We reward generously for that key individual.
Our engineers are assigned particular clients based on their technical skills. Their job is to continually manage & maintain their clients' IT infrastructure. To improve upon their existing environment so that the client can operate with secure, robust and redundant systems that are backed up onsite & remotely. Our job is to protect & secure our clients IT assets & data, and to keep their systems up and running 24/7.
We truly believe in the following: Work hard. Play hard. Worry less. We believe in balance in life and not taking advantage of our engineers. Weekend work is the exception, not the rule.
This job does require travel onsite to our clients.
Qualifications
Experience Wanted:
• 10+ years of IT infrastructure support
• AWS & Azure Cloud
• IaaS & DaaS
• Supported Small & Medium Businesses
• ALL recent versions of MS Windows Server
• LAN/WAN Network Diagnosing/Troubleshooting
• Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN
• Experience with IAAS Platforms such as AWS and Azure
• Experience with Disaster Recovery Solutions/Business Continuity
• Managing MS Exchange Server & Office 365 hosted solutions
• Upgrading & migrating virtual & physical servers
• Hyper-V management including new implementations
• Networking experience including configuring VLANs
• Experience configuring & supporting managed Layer II/III switches
• Firewall Configuration & IT Security including discovering & resolving vulnerabilities
• Network assessment & documentation with solution recommendations
• Ability to work independently, be self-motived and manage time effectively
• Trustworthy & Honest
• Project management & experience completing network infrastructure rollouts
• Available for after hours, weekly rotations for on-call and maintenance support.
• Linux, VMware, & Citrix Experience a Bonus
Must be able to communicate well. The majority of our IT support is onsite - so a valid drivers license with a good driving record is required.
Additional Information
HOURS
Normal working hours are 9:00 am to 6:00 pm, Monday through Friday but, being in the IT business, there are times when off-hours are required.
TO APPLY
Please forward a copy of current resume and salary requirements
$87k-119k yearly est. 23h ago
Hardware Technician
Actalent
Technical support engineer job in Los Angeles, CA
Technician who is experienced and comfortable using hand tools and power tools to assemble delicate electronics assemblies (PCBs, small-gauge wiring). To accomplish this work, you have some familiarity and experience with a broad range of tools and skills, and are motivated to utilize and improve those skills to produce a high quality output. You keep your work space and materials tidy and well-organized, and keep good records of your work products, which helps you be efficient. You recognize that a job well done the first time is always more efficient in the long run.
Skills
Electronics, Assembly, Soldering, Pcb, Hardware, Troubleshooting, Test equipment, Wiring
Top Skills Details
Electronics,Assembly,Soldering,Pcb
Additional Skills & Qualifications
- Soldering for assembly and repair - wires, through-hole and surface mount components
- Mechanical assembly with hand and power tools - drilling, tapping, deburring, filing, sanding
- Cable assembly - stripping, crimping, testing, strain relieving
- Good ESD practices - assembling sensitive electronic components together into a system
Job Type & Location
This is a Permanent position based out of Los Angeles, CA.
Pay and Benefits
The pay range for this position is $60000.00 - $100000.00/yr.
The company provides Medical dental vision The company has unlimited PTO
Workplace Type
This is a hybrid position in Los Angeles,CA.
Application Deadline
This position is anticipated to close on Jan 19, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$60k-100k yearly 6d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical support engineer job in Riverside, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$54k-80k yearly est. 13d ago
Business Network Support Engineer L2
TP-Link Systems 3.9
Technical support engineer job in Irvine, CA
TP-Link Systems Inc. is currently seeking a Business Network SupportEngineer 2 (ONSITE).
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
What we're looking for:
TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network SupportEngineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking.
Responsibilities:
Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers.
Deliver remote and on-site technicalsupport for troubleshooting and resolving product issues.
Analyze technical requirements for customer bids and proposals.
Design and deliver solutions based on TP-Link products that meet customer and business objectives.
Collaborate with sales and engineering teams to ensure successful implementation of solutions.
Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships.
Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges.
Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise.
Conduct technical training for external customers to help them better understand and utilize products.
Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions.
Gather feedback from customers regarding product performance and usability.
Participate in the validation and testing of new products to ensure technical readiness for market entry.
Requirements
Education & Experience:
Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
3+ years of experience in technicalsupport, network solutions, or a related role.
Technical Skills:
Strong understanding of networking protocols (e.g., TCP/IP, UDP, DNS, DHCP) and network architectures (e.g., LAN/WAN, VLAN, VPN)
Hands-on experience with networking devices, including routers, switches, and access points.
Proficiency in analyzing logs, packet captures, and designing technical solutions.
Experience with bid analysis and crafting technical solutions for enterprise clients is a plus.
Skills:
Excellent written and verbal communication skills in English.
Strong customer service mindset with a proactive approach to problem-solving.
Ability to work collaboratively with cross-functional teams.
Respond to urgent cases, including those requiring attention outside of regular working hours.
Relevant certifications such as CCNA, CCNP, or equivalent certifications.
Experience providing training to internal teams and external customers.
Familiarity with technicalsupport for enterprise-level clients.
Benefits
Salary range: $95,000 - $125,000+ DOE & Bonus
Fully paid medical, dental, and vision insurance (partial coverage for dependents)
Contributions to 401k funds
Bi-annual reviews, and annual pay increases
Health and wellness benefits, including free gym membership
Quarterly team-building events
Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.
TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we're looking for people to directly influence the success of our U.S. business.
Feel a connection? Send us your resume and a cover letter telling us why you believe you're the right fit for our team.
At TP-Link Systems Inc, we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.
$95k-125k yearly Auto-Apply 60d+ ago
[Join our IT Team] Network Engineer
Insync Computer Solutions 4.2
Technical support engineer job in Laguna Hills, CA
Background:
Established in 1994, in Sync Computer Solutions provides Information Technology Services and Solutions for over 300 clients in Southern California, from Small Businesses to Enterprises. We support various industries ranging from professional services, entertainment, retail, restaurants, manufacturing...
What separates us from our competitors? Our technical team, our integrity, and our business longevity - Over 25 Years.
Our technical team is critical to our success and the services we provide. We employ experienced & talented IT engineers that are easy to work with, have great character, and always put in their best efforts for our clients. Once we find these key individuals that meet our high standards of integrity & talent, we work hard to keep those key engineers on our team for years. And we have engineers that have been with in Sync for over 15 years.
And our clients remain with us for years as well. We believe our corporate success is measured in the length of the relationships we have with our clients...and we have clients that have remained with us for over 25 years.
Job Description
The Successful Candidate:
The successful candidate must love new challenges, being thrust in new IT environments & solving tough technical problems. You must love technology and continue to learn new skills. We reward generously for that key individual.
Our engineers are assigned particular clients based on their technical skills. Their job is to continually manage & maintain their clients' IT infrastructure. To improve upon their existing environment so that the client can operate with secure, robust and redundant systems that are backed up onsite & remotely. Our job is to protect & secure our clients IT assets & data, and to keep their systems up and running 24/7.
We truly believe in the following: Work hard. Play hard. Worry less. We believe in balance in life and not taking advantage of our engineers. Weekend work is the exception, not the rule.
This job does require travel onsite to our clients.
Qualifications
Experience Wanted:
• 10+ years of IT infrastructure support
• AWS & Azure Cloud
• IaaS & DaaS
• Supported Small & Medium Businesses
• ALL recent versions of MS Windows Server
• LAN/WAN Network Diagnosing/Troubleshooting
• Active Directory, DNS, DHCP, RDP, TCP/IP, VPN, SSLVPN
• Experience with IAAS Platforms such as AWS and Azure
• Experience with Disaster Recovery Solutions/Business Continuity
• Managing MS Exchange Server & Office 365 hosted solutions
• Upgrading & migrating virtual & physical servers
• Hyper-V management including new implementations
• Networking experience including configuring VLANs
• Experience configuring & supporting managed Layer II/III switches
• Firewall Configuration & IT Security including discovering & resolving vulnerabilities
• Network assessment & documentation with solution recommendations
• Ability to work independently, be self-motived and manage time effectively
• Trustworthy & Honest
• Project management & experience completing network infrastructure rollouts
• Available for after hours, weekly rotations for on-call and maintenance support.
• Linux, VMware, & Citrix Experience a Bonus
Must be able to communicate well. The majority of our IT support is onsite - so a valid drivers license with a good driving record is required.
Additional Information
HOURS
Normal working hours are 9:00 am to 6:00 pm, Monday through Friday but, being in the IT business, there are times when off-hours are required.
TO APPLY
Please forward a copy of current resume and salary requirements
$87k-119k yearly est. 60d+ ago
Business Network Support Engineer L2
TP-Link Corp 3.9
Technical support engineer job in Irvine, CA
TP-Link Systems Inc. is currently seeking a Business Network SupportEngineer 2 (ONSITE). Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
What we're looking for:
TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network SupportEngineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking.
Responsibilities:
* Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers.
* Deliver remote and on-site technicalsupport for troubleshooting and resolving product issues.
* Analyze technical requirements for customer bids and proposals.
* Design and deliver solutions based on TP-Link products that meet customer and business objectives.
* Collaborate with sales and engineering teams to ensure successful implementation of solutions.
* Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships.
* Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges.
* Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise.
* Conduct technical training for external customers to help them better understand and utilize products.
* Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions.
* Gather feedback from customers regarding product performance and usability.
* Participate in the validation and testing of new products to ensure technical readiness for market entry.
How much does a technical support engineer earn in Glendora, CA?
The average technical support engineer in Glendora, CA earns between $61,000 and $131,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.
Average technical support engineer salary in Glendora, CA