Technical support engineer jobs in High Point, NC - 406 jobs

Requirements: What we're looking for: The IT Admin position will perform weekly/daily tasks including but not limited to the following for all IT expense assets to ensure all inventories are maintained at the correct levels: Procurement, Receiving and Asset management tasks. Inventory tracking for all IT expense assets. Procurement should align with the forecasted budget and ensure that equipment is acquired to support all regional, local, and shop-initiated projects, meeting planned targets. What you'll be doing: Lead local site services and project procurement activities, including creating procurement requisitions in Ariba and maintaining the local AP100 system. Monitor and track chequebook budgets to ensure accurate financial oversight. Manage asset and inventory issues, escalating concerns to site management as needed. Oversee equipment auditing, tracking, receiving, and reconciliation processes. Qualifications/ What you bring (Must Haves): This is a highly mobile role requiring oversight of capital equipment across a 9-million-square-foot facility, ensuring effective asset management on the plant floor throughout the site. Ability to handle multiple tasks at once by priority. Hands on experience in IT Asset lifecycle management. Hands on experience in MS Office. Hands on experience in procurement and inventory tracking. 3+ years of experience in managing IT assets. Strong organizational abilities combined with excellent oral and written communication skills. Added bonus if you have (Preferred): Accounting and/or budgeting background. Prior experience with Ariba Procurement and budget. 100% onsite, Monday-Friday

The Imaging Service Engineer I will be responsible for providing preventative maintenance, troubleshooting, and repair of advanced imaging systems in a hospital environment, while ensuring a high level of customer service and equipment reliability. What You'll Do: Install, maintain, calibrate, and repair complex diagnostic imaging equipment including but not limited to CT, C-arm, portable X-ray, and ultrasound systems. Utilize technical and customer service skills to assess and resolve imaging equipment issues efficiently. Collaborate with clinical staff and other healthcare professionals to identify and resolve equipment-related issues. Document service activities and maintain accurate records within the department's tracking systems. Participate in on-call rotation schedule and provide emergency support as needed. What You Bring: Knowledge of diagnostic imaging systems. Demonstrated expertise in troubleshooting and resolving technical issues with imaging equipment. Proficiency with common test equipment, tools, and diagnostic software. Excellent communication, interpersonal, and time-management skills. Experience working in a hospital or healthcare environment. Associate degree in Electronics, Biomedical Engineering, or related technical field preferred; military or OEM training a plus. Position Summary: Inspect, repair, maintain, and calibrate basic diagnostic imaging equipment, devices, system, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems. Key Duties: Inspect, maintain, repair and calibrate equipment and systems Provides advanced support of equipment for direct patient care Interacts on a routine basis with clinical health providers in the identification of technology-based problems and solutions Solves organization-level customer service issues and complaints Preparing required documentation and reports Ensures regulatory compliance Demonstrates a safety mindset Financial responsibility for purchasing parts and service Minimum Qualifications & Requirements: Minimum Education Requirement - Associates Degree (or equivalent experience) in electronics, biomedical engineering, or other technical discipline contributing to proficiency of maintenance and repair of imaging equipment within a healthcare environment Minimum Functional Experience - 3 years of experience within a healthcare setting with direct responsibility for the maintenance and repair of clinical devices and/or 1 year of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training. MUST HAVE: Associates Degree (or equivalent experience) in electronics, biomedical engineering, or other technical discipline contributing to proficiency of maintenance and repair of imaging equipment within a healthcare environment 3 years of experience within a healthcare setting with direct responsibility for the maintenance and repair of clinical devices and/or 1 year of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training. Demonstrated expertise in troubleshooting and resolving technical issues with imaging equipment. Proficiency with common test equipment, tools, and diagnostic software. Experience working in a hospital or healthcare environment.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact Qualifications Skill (minimum 7 years of experience in each skill) Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients. Job Description The selected candidate will be responsible for assisting GTCC staff by supporting hardware and software installation and troubleshooting services associated with the PC refresh project. Candidate must possess the ability to install and configure PC hardware, peripherals, and software in a network environment. The resource may also be required to document technical processes. Candidates are required to work onsite at 601 East Main Street, Jamestown, NC 27282. Specific duties for the position include: 1. Installs computer system hardware, software, and related peripherals in accordance with departmental procedures and technical manuals. A. Installs and configures PC hardware and peripherals (printers, mice, keyboards to meet user requirements. B. Connects/disconnects PCs and printers to the network. C. Assigns workstation and Host names for PCs being added to the Active Directory. D. Installs related software (Windows, applications, printer drivers) needed for proper functioning of the complete system and all interconnected devices. E. Upgrades or repairs existing PC equipment by replacing or adding memory or hard drives, as required. F. Develops and tests images for PCs. 2. Provide all required information to assure a complete and accurate equipment inventory. A. Unpacks/packs computer equipment. B. Receives, checks in, and inventories equipment. Reports all inventory transfers. C. Records inventory information. D. Coordinate equipment deliveries and pickups with GTCC staff. 3. Provides direct support for workstation requests and issues. A. Responds to workstation related trouble calls. B. Provide PC related support to end users via telephone and e-mail. C. Troubleshoots individual PC problems resulting from SCCM pushes. D. Updates Manage Engine tickets. 4. If needed, document technical processes and/or update existing documentation. Qualifications Experience installing, configuring and troubleshooting PC hardware/software. Experience supporting laptops/docking stations. Experience with ticketing systems (i.e. Remedy). experience installing print devices and drivers. Must be able to lift up to 50 lbs, climb, squat, run wires under/through furniture, install PC's on desks, remove old PC's. Experience creating written process documentation. Experience supporting enterprise level PC deployment projects in multiple locations. Prior PC Refresh/Deployment Project experience. Additional Information Thanks and Regards, Jane Morgan

Job Title: Manufacturing Technology and Continuous Improvement Specialist We are seeking a highly skilled and proactive Manufacturing Technology and Continuous Improvement Specialist to spearhead technical excellence across our baby diaper and baby pants production lines. This role is pivotal in driving troubleshooting capabilities, developing technical training programs, and overseeing process changes and new technology implementations. The ideal candidate is a hands-on technical expert with deep expertise in structured problem-solving. Key Responsibilities: Technical Troubleshooting & Problem-Solving Act as the site's primary resource for troubleshooting complex equipment and process issues using methodologies such as 5 Why, PDCA, and DMAIC. Conduct root cause analysis and implement corrective actions to prevent recurrence. Partner with cross-functional teams to resolve technical challenges and enhance machine reliability. Continuous Improvement & Process Optimization Drive continuous improvement projects aimed at increasing efficiency, reducing waste, and improving product quality. Monitor key performance indicators and identify opportunities for process enhancements. Support Lean and Six Sigma initiatives to sustain operational excellence. Technology Integration & Implementation Lead the evaluation, planning, and deployment of new technologies and process changes. Ensure smooth integration of new equipment and systems into existing production lines. Validate performance improvements and maintain compliance with safety and quality standards. Training & Development Design and deliver technical training programs for operators and maintenance teams. Assess training effectiveness and update content to align with evolving business needs. Collaborate with HR and external partners to provide specialized technical courses. Qualifications: Bachelor's degree in Engineering, Industrial Technology, or related field. 2+ years of experience in a manufacturing environment, preferably in hygiene or consumer goods. Strong expertise in structured problem-solving and continuous improvement methodologies. Familiarity with automation systems, PLCs, and process control technologies. Preferred Skills: Experience in baby diaper or hygiene product manufacturing. Lean Six Sigma certification or equivalent.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus. Employment Type: Full time Location: Greensboro, NC

Purpose: The IT Access Support Specialist is responsible for provisioning, modifying, and removing user access to internal and client-facing applications based on approved requests and established procedures. This role focuses on accurate execution of access changes and coordination with IT Support and business teams. General Description: This position is an operational IT support role specializing in application access administration. The IT Access Support Specialist executes access requests based on documented processes and required approvals and collaborates with cross-functional teams to support efficient user access. Duties: Participate in continuous improvement initiatives to streamline access provisioning workflows and enhance security controls. Provision, modify, and deprovision user access across internal and client-facing applications. Process access requests in accordance with documented procedures and required approvals. Maintain detailed documentation for access requests, configurations, and approvals. Support onboarding and offboarding processes by coordinating timely systems access changes. Serve as a liaison between IT Support and business units regarding application access. Identify recurring access issues and escalate appropriately. Perform Tier 1 and Tier 2 helpdesk support when not engaged in access provisioning activities.

Job Description Community Support Technician needed to work with the Intellectual and Developmental Disabilities population. Technician will provide one on one assistance in the community, community networking. Monday - Thursday 4:00 pm - 9:00 pm Friday - 4:00 pm - 11:00 pm Two weekends a month (flexible which ones).Saturday 8 hours, Sunday 6 hours. Requirements: Reliable Transportation Valid Driver's License Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Are you already a solid Help Desk II technician looking for a change? Have you reached the top level of Help Desk I and are ready to move up in your career path? We have a place for the right candidate. Our Help Desk II/Support Specialist II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions onsite. Follows the triage process and documentation expectations and models the behavior to teammates. Please note, our company does not provide sponsorship for employment visa status. COVID-19 considerations: This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe. If the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Longleaf Offers Competitive salary and generous bonus structure ($44,875 to $52,152. Entry depends upon skill level) Full benefits package, including free health & vision, disability, and life insurance for employees Training programs to improve your skills and prepare you for advancement Paid vacations and holidays, including your birthday A family-friendly environment Challenging projects in a fast-paced environment Collaborative process Growth opportunities Desired Skills and Experience A 4-year degree in computer science or related field 1+ Year of relevant service as an MSP Help Desk Technician Demonstrated leadership ability, regardless of job title Excellent written and verbal communication skills Demonstrated problem-solving and troubleshooting skills - natural fit with our corporate culture and values Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus About Longleaf The Longleaf Network is a small Managed Service Provider that specializes in professional services clients (legal, health, financial services, and veterinary practices). We've been growing steadily since opening our doors in 2006 and serve 500+ locations nationally. Our corporate headquarters is in Greensboro, NC. We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement. Job Type: Full-time Pay: $44,875.00 - $52,152.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus pay COVID-19 considerations: This position requires the candidate to be vaccinated for COVID-19. When the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Experience: MSP Help Desk Technician: 1 year (Preferred) Work Location: One location

Positions in this banded class conduct analytical work providing consultation, support, and/or training to end-users/clients of computer or other technology based systems. Employees may provide technical support of hardware, applications, operating systems, and networking. This function requires a broad understanding of a variety of technologies to effectively support end-users/clients. These employees are not usually involved in application development or network design, but may participate in system integration and network analysis activities. This work requires strong communication skills, and ability to effectively interact with a broad range of end-users/clients and an ability to use a variety of technical resources for providing this support. Employees at this level may provide routine and non-routine support for a wide range of technologies, or may provide in-depth support for a more narrowly-defined area of technology. These employees may be responsible for oversight of programs or projects. Minimum Qualifications Bachelor's degree in computer science, information technology, business administration, or a related discipline. Five or more years of experience in a process improvement, technical support or IT systems administration role. Strong communication skills and the ability to facilitate communication across various disciplines. Experience with financial systems and data management. Preferred Qualifications Experience with financial systems such as DebtBook, QuickBooks, IntelleCheck, NCFS , NCID , and Core Banking, Chrome River, and Jaggaer Invoicing. Proficiency with Microsoft Office applications and M365. Familiarity with ServiceNow or other IT ticketing systems. Work Environment Driving - Car/Truck - o, Inside - c

Apex Systems is looking to hire a fully ONSITE Bilingual Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 12-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a 10A-6P / 11A-7P shift with a Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: * Respond to customer inquiries via phone, email, or chat in a timely and professional manner. * Diagnose and troubleshoot technical issues related to products or services both remotely and in-person. * Provide step-by-step guidance to customers to resolve their issues. * Escalate complex issues to higher-level support or specialized departments as needed. * Document customer interactions and solutions in the help desk system. * Follow up with customers to ensure their issues are fully resolved. * Maintain up-to-date knowledge of company products, services, and policies. * Collaborate with team members to improve customer service processes and outcomes. Qualifications: * High school diploma or equivalent; additional technical certifications are a plus. * 2+ years of proven experience in a customer service or technical support role. * Excellent communication and interpersonal skills. * Strong problem-solving abilities and attention to detail. * Ability to work in a fast-paced environment and handle multiple tasks simultaneously. * Proficiency in using help desk software and other relevant tools. * Flexibility to work various shifts, including evenings and weekends. * Bilingual in Spanish and English is required. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Greensboro, NC, US Job Type: Date Posted: January 13, 2026 Similar Jobs * Bilingual Help Desk Analyst * Bilingual Help Desk Analyst * IT Service Desk Analyst II * IT Help Desk * IT Help Desk

The purpose of this position is to provide IT support to the faculty and staff in the College of Agriculture and Environmental Sciences. Primary Function of Organizational Unit N.C. A&T is a public, land-grant, doctoral research institution and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master's programs, and 12 doctoral programs. It is America's top producer of Black graduates in Engineering and Agricultural Science bachelor's programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master's degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master's degrees in Engineering, and no. 11 best business school for women in the nation. Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as "R2-High Research Activity" in the Carnegie Classifications and is poised to achieve "R1-Very High Research Activity" status. It also holds Carnegie's earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina's Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as "best for business" by the CNBC financial network. The College of Agriculture and Environmental Sciences has four distinct but inter-related departments (Agribusiness, Applied Economics, and Agriscience Education; Animal Science; Family and Consumer Sciences; and Natural Resources and Environmental Design). The College offers 10 bachelor's degrees, seven graduate programs, and has five options for Certificates within the Bachelor's degree, and one Post-Baccalaureate Certificate in Waste Management. The CAES has three institutes and centers of excellence: Center for Excellence for Post-Harvest Technologies, International Trade Center, Waste Management Institute and one interdisciplinary Center for Bioenergy. To complement the academic programs in the college, the CAES has an Agricultural Research Program; Cooperative Extension Program; University Teaching and Research Farm; Child Development Laboratory; and Laboratory Animal Research Unit. Work Hours 8:00AM - 5:00PM; Monday - Friday; some overtime may be required Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site) Key Responsibilities and Related Competencies Required Competency Technical Support Duties Manages and coordinates on-going hardware and software needs of the CAES, to include repair, acquisition and software installation and help desk functions. Provides technical support to staff, faculty, administrators, and students in assigned buildings: Carver, Sockwell, Child Development Lab, and University Farm administrative staff. Serves as back-up to the assigned Technical Support Analyst in the other buildings in the College such as Coltrane, Webb, Benbow, and C.H. Moore. Supports these departments: Center of Excellence in Post Harvest Technology at Kannapolis, Department of Natural Resources & Environmental Design, Animal Science, Family Consumer Sciences, Ag Business & Applied Economics, Agriscience Education, Ag Research Station and Cooperative Extension. Conducts informal training sessions on new software and applications related to CAES functions. Creates brief tutorials and training documents with screenshots of procedures that are needed to operate equipment. Performs routine and non-routine diagnostics and maintenance on these operating systems: Windows Server 2012, 2008, Print Manager, System Center Configuration Manager (SCCM), Windows 11, and Windows 10. Understands the diagnosis and time needed to make labor-intensive corrections of these systems; corrections are found via an event manager software, which sends an alert to email. Tests servers weekly, usually after 5 pm when users are not affected. Modifies, upgrades, and patches the following systems and software: Windows 10, System Center Configuration Manager (SCCM), System Center Operations Manager, Microsoft Project, Lumion 3d software for Landscape architecture, Netop Vision for Agri-Business (Browser control software for locking the browser during Exams), Sketch up, AutoCAD, Smart Notebook software for Natural Resources, Ag-Education, and Bio-Engineering, and Adobe Creative Cloud, SPSS, SAS. Resolves most incident tickets escalated to the Technology Support Analyst, which are submitted in the form of daily email requests numbering 3-10 a day and 9-250 per month. Creates and transfers document, develop small databases, calculate statistical analysis to support office functions. Researches new technologies being implemented. Supports various software and programming packages which requires familiarity with manipulation of data between packages or with other computer systems. Uses appropriate guidelines and manuals for certain problems with software and hardware, or consults with technical support at other locations for resolution. Required Competency Technical Solution Development Duties Improves efficiency of systems assigned to meet client needs. Observes system processes to note problem execution or errors and initiate corrective actions. Upgrades desktop computers for Research Faculty and Staff, Cooperative Extension Faculty and Staff, with the most current operating systems, fastest processors, and solid state hard drives for greater productivity. Automates the installation of operating system images on computer systems to one process versus multiple processes. Manages individual accounts to maximize server space for greater operational efficiency. Makes contacts with vendors to determine best options for change recommendations and implementations. Documents procedures and solutions on the website, which provides basic procedures and information. Documents other solutions on a shared drive. Reports incidents using the TeamDynamix Ticketing System for follow up and solution documentation. Required Competency Planning and Organizing Duties Maintains a database file that includes all information relating to computer equipment. Generates reports that pull up information by person, location, property numbers, vendors, etc. Develops and/or coordinates training for CAES faculty and staff and keeps records to determine training needs and technical competency levels. Conducts research to determine suitability for our systems. Required Competency Project Management Duties Manages server accounts, shared network resources and network support for CAES. Maintains familiarity with Windows NT Domain consisting of four domain controllers: Dec ALPHA (Primary Domain Controller), Intel based 500 Mhz+ (Backup Controllers). Provides recommendation on expenditures for equipment and software to meet the information needs of the organization. Required Competency Technical Knowledge Duties Writes programs/code for testing and implementing processes on servers. Understands Voice over Internet Protocol (Voip), Computer configurations including operating systems - applications - and infrastructure, Networking and configuring IP addressing, Internet Connectivity. Understands Audio/Video, Skype, Office Suites, Operating Systems, Server Management, Active Directory, and building your own Ethernet networking cables. Provides computer configurations including operating systems applications and infrastructure. Understands print management to assign users and levels of access and control. Understands how to assign IP addresses and associated devices. Understands wireless system technology and providing levels of access to users. Understands Android and Mac based phone systems for connectivity and access to wireless network. Creates cables for internet access in laboratory and office environments. Maps CAES servers based on location of clients for connectivity to university networking systems to provide access to faculty and staff. Applies knowledge of server configuration (virtual or physical), virtual private network (VPN) for remote access to servers to diagnose and solve problems, data pathways between multiple servers, and configurations to implement backup processes. Required Competency Consultancy Skills Duties Consults with a variety of clients within the College of Agriculture and Environmental Sciences, including Administrators (Deans), Directors, Department Chairs, on all matters relating to computer needs and use, to include selection, maintenance and long-range planning. Requests for consultation also come from individual staff, faculty, and students. Interacts with colleagues on the CAES IT Team, University ITS, vendors, and with clients (Administrators, Faculty, Staff, and students). Asks pertinent questions, listens carefully, and communicates clearly, often in non-technical terms.

This is a professional and highly technical position working independently in the completion of projects and duties which cross technical boundaries on software and hardware. This position enables and ensures the operational capabilities, efficient use, integrity and reliability of technologies needed in Emergency Services. DINSTINGUISING FEATURES OF THE CLASS Employees in this class are responsible for cross technology support including risk monitoring, overseeing, supporting and training on technology use; providing progressive support and application systems software and security administration and data analysis and systems data integration. DUTIES AND RESPONSIBILITIES Essential Duties and Tasks * Perform frontline problem investigation and make determination of solutions for technology issues, which cross all technical boundaries. * Work closely with department staff, technologists from various vendors, allied agencies, and county IS to expedite problem resolution implementations, maximize user productivity potential, and provide permanent problem solutions. * Plan, implement and monitor technology inventories and systematic changes. * Plan, develop and implement systems of data collection and data integration. * Provide rapid ad hoc reporting. * Plan, develop and conduct topically driven computer software and hardware training. * Perform software systems administration and security management for the department. * Perform risk aversion monitoring of technology usage. * Provide technical advisory support for department support systems and end user tools. * Perform other duties as required or requested. RECRUITMENT STANDARDS Knowledge, Skills, and Abilities * Knowledge in use of various industry and standard computer software technologies. * Knowledge of web use and development technologies. * Knowledge of data systems analysis methods, tools and data integration technologies. * Knowledge in structure and use of various industry standard computer hardware, networks and communications technologies including Citrix, VPN, IP, Secure Tunelling, etc. * Knowledge of project planning, task management, technical documentation and communications. * Proficiency in use of MS Office products including Word, Excel, Access, PowerPoint, Publisher, Outlook. * Knowledge of development of scripting for MS Office products and other general industry products. * Ability to use SQL based query tools to access various data sources.. * Ability to use various diagnostic tools, techniques, utilities and communications. * Proficiency in organization and self-management and handling of simultaneous activities. * Goal driven, thorough follow through and time management. * Ability to carry out tasks with minimal supervision. * Proficient in communicating technical and non-technical details at the right level in working and training of people from various computer backgrounds. * Ability to gain knowledge through self-study. * Ability to use research tools including web for work related investigation. * Ability to establish and maintain good intra department and interdepartmental working relationships with a strong customer service orientation. Minimum Qualifications: Bachelor's degree in Computer Science, Information Systems, Technology Engineering or related fields OR Two-year degree from an accredited college or university in Information Technology, Computer Science or related field and 2 years of experience developing and/or maintaining information systems. Physical Demands An employee in this position must be able to physically perform the basic life operational functions of stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions. The employee must be able to perform medium work exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 of force constantly to move objects. Working Conditions Work consist of activities inside and outside with one or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dusts, mists, gases or poor ventilation. May Require Driving This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy. Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assignment assigned to this class, there is available a completed job description with a physical abilities checklist, which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.50/Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Job Title: Desktop Engineer Reports to: IT End User Services Manager Type: Exempt/Full Time Department: Information Technology We are seeking a skilled and forward-thinking Desktop Engineer to support, enhance, and secure our end-user computing environment. The ideal candidate has strong technical depth in modern device management, Windows endpoint engineering, application deployment, and automation. This role provides advanced (L3) support, improves endpoint reliability, and contributes to enterprise technology initiatives that enhance productivity across the organization. Duties and Responsibilities: Build, optimize, and maintain standardized Windows desktop images using tools such as Intune, Autopilot, and SCCM. Package, deploy, update, and support applications using modern deployment practices. Monitor endpoint performance, compliance, and security posture across the organization. Implement policies for patching, endpoint protection, data loss prevention, and device hardening. Serve as the escalation point for complex desktop, hardware, software, and application issues. Provide support for AV systems in conference rooms, training rooms, and similar environments. Automate repetitive engineering tasks using PowerShell and modern management tools. Maintain and improve device provisioning, deployment workflows, and lifecycle processes. Manage hardware inventory, asset tracking, and procurement needs. Collaborate with IT security, infrastructure, and business units to ensure desktop platforms meet requirements. Participate in system upgrades, migrations, rollouts, and endpoint-related IT projects. Assistin disaster recovery planning as it relates to end-user computing. Develop and maintain documentation and knowledge base articles. Qualifications: 3-5+ years of experience in desktop engineering, systems administration, or end-user computing roles. Strong expertise with Windows 10/11, endpoint management, and enterprise-level troubleshooting. Hands-on experience with Intune MDM/MAM, Autopilot, and/or SCCM for imaging, configuration, and application deployment. PowerShell scripting experience for automation and system management. Experience with Active Directory, Entra ID (Azure AD), Group Policy, and O365 administration. Familiarity with ITIL processes and ticketing systems. Preferred: experience with VDI technologies (Citrix, AVD, Windows 365). Preferred certifications: CompTIA A+, Network+, Microsoft/MDM certifications, ITIL Foundation. Strong communication, documentation, and organizational skills. Physical Demands: Standing: Frequently Walking: Frequently Sitting: Frequently Use of Hands/Fingers: Frequently Bending: Occasionally Reaching Above Shoulder: Occasionally Carrying equipment up to 20 lbs. Some travel within NC, TN, VA, and SC may be required for on-site support. This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc. Hoffman & Hoffman, Inc. is an Equal Opportunity Employer (EOE / Vets / Disabled).

Application Deadline February 15, 2026 Department BizTX Employment Type Permanent - Full Time Location United States Workplace type Hybrid Key Responsibilities Skills, Knowledge and Expertise Benefits About Twinings Ovaltine Twinings has become one of the world's most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century. More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas's shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before. Our approach to Diversity, Equity & Inclusion At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it's how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace. Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity. Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.