Technical support engineer jobs in Largo, FL - 566 jobs

Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: High School Graduate or General Education Degree (GED) is required; Associate degree is preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us. We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career. What You'll Be Doing Be the go-to person for IT help via phone, email, and ticketing system Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools Support audio and video setups in conference rooms (yes, you'll save meetings) Keep tickets moving and resolved within 24-48 hours Help users connect to networks, VPNs, and wired connections Install, update, and maintain software and devices Follow best practices for security, processes, and documentation Jump in on other projects as needed, we're a team What We're Looking For Clear and friendly communication skills-you can explain tech without the jargon Adaptable mindset and willingness to learn new tools and systems Ability to juggle multiple tasks and stay organized Strong problem-solving and decision-making skills Comfortable working independently and as part of a team Basic technical troubleshooting skills and curiosity to learn more Bonus Points If You Have A high school diploma or GED (required) Technical education or 2+ years of IT helpdesk experience CompTIA A+ certification Experience with: Windows, mac OS, Google Workspace, and Microsoft 365 Mac and PC hardware, printers, scanners, and mobile devices Endpoint security or desktop protection tools Perks & Benefits Paid time off starts accruing after 90 days Health benefits & 401(k) eligibility after 60 days Medical, Dental, Vision, and Life Insurance Paid holidays A supportive team environment with room to learn and grow If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: * Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. * Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. * Efficient troubleshooting and successful resolution of technical support issues. * Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. * Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. * Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. * Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. * Develop and maintain an up to date, deep working knowledge of our product and service. * Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? * 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. * Experience working with Enterprise clients across multiple time-zones. * Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. * Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. * Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. * Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. * Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. * Detail oriented with excellent problem solving and analytical skills. * Must demonstrate a positive attitude to work, great energy, and effort. * Must be adaptable, focussed, accountable and helpful. * Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? * Specific experience using Service Now or equivalent software to manage communication with clients. * Specific experience using JIRA to manage technical escalations to internal teams. * Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

Lead Veterinarian - Spring Hill, Florida A thriving small animal practice in Florida is seeking a Lead Veterinarian to guide a talented clinical team and uphold the highest standards of medical care. This position offers a unique opportunity to step into a leadership role where collaboration, mentorship, and excellence in patient care come together in a supportive and forward-thinking environment. Key Responsibilities Provide high-quality medical and surgical care for a diverse caseload Collaborate with fellow veterinarians and support staff to ensure medical excellence Support and guide team members through mentorship and professional development Oversee clinical operations, ensuring efficiency and consistency in care Foster strong relationships with clients and the local community Partner with practice management to set and maintain high medical standards Skills, Knowledge, and Expertise DVM/VMD degree from an AVMA-accredited program (or equivalent) Active veterinary license (or eligibility for licensure) in Florida Proven leadership, mentorship, and communication skills Commitment to patient-centered and team-oriented care Benefits Competitive sign-on bonus options Flexible compensation models (salary or Pro-Sal, no negative accrual) Comprehensive health, vision, and dental coverage Paid professional dues, state licensing fees, and liability insurance Continuing Education (CE) days and allowances Retirement plan with employer match Paid time off, holidays, and parental leave Mentorship and collaboration opportunities Discounts on personal pet care How to Apply Veterinarians interested in this leadership opportunity are encouraged to send their resume to: 📧 ************************** Please complete the online application to be considered. For more information, please contact: Sam Ortiz Senior Talent Acquisition Specialist 📞 ************** 📧 ************************** Equal Opportunity Employer This veterinary organization is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Systems Administrator provides technical support for all hardware, software, IT applications and equipment. Support may include answering questions, troubleshooting user operating difficulties, teaching or instructing users regarding hardware and software functionality, and communicating policy. This position involves projects and/or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules. Essential Duties and Responsibilities Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, phone systems and all configurations. Determines the most effective manner to resolve users' technical issue. Engages in research and in-depth troubleshooting to resolve technical issues. Performs data backups and disaster recovery operations, ensuring that materials for third party vendors are prepared for pick-up. Diagnoses, troubleshoots, and resolves hardware, software, or other network and system problems, and replaces defective components when necessary. Plans, coordinates, and implements network security measures to protect data, software, and hardware. Configures, monitors, and maintains email applications or virus protection software. Administers Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and security/compliance settings. Manages user accounts, licenses, and permissions within Microsoft 365 Admin Center and PowerShell. Implements IT security best practices such as enforcing strong password policies, enabling Multi-Factor Authentication (MFA), applying least privilege access, and monitoring for suspicious activity. Configures and manages Microsoft 365 security and compliance features, including Conditional Access policies, Data Loss Prevention (DLP), retention policies, and audit logging. Administers Azure Active Directory (Azure AD) for identity and access management, including user provisioning, group policies, and conditional access. Manages Intune for device enrollment, compliance policies, application deployment, and mobile device security. Monitors the performance of computer systems and networks, and coordinates computer network access and use. Designs, configures, and tests computer hardware, networking software and operating system software. Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Confers with network users about how to solve existing system problems. Qualifications Associate degree or equivalent experience as a Help Desk Technician, Networks or Systems Support Administrator. 2-4 years of hands-on experience in computer networks, network administration and network installation. Experience with Microsoft 365 administration and PowerShell scripting for automation. Experience with Azure AD and Intune device management. Certifications and technical training are a plus (Microsoft 365 Certified: Administrator Associate, Azure Fundamentals, or Intune certifications preferred). Ability to install and administer computer hardware, software, and networks. Basic understanding of IT security principles and best practices (MFA, password policies, access control). Familiarity with cloud security concepts such as Conditional Access, DLP, and compliance policies. Must possess analytical ability and problem-solving skills. Able to apply knowledge of email and internet programs to user difficulties. Capable of working under pressure and in stressful situations. Ability to handle sensitive and confidential information. Maintain professionalism in all forms of communication, both verbal and written.

Wellness Support Technician (WST)/Med Technicians The Wave International is a completely voluntary women's only mental health facility. We are currently in search of people friendly, hardworking, great under pressure and responsible ladies to join our team that are also Med Tech and CPR certified with a valid driver license. Applicants must be responsible and able to be on your feet most of your shift. Responsibilities: - WSTs must complete client(s) safety checks at the appropriate time. - WST's provide support to all cliental including but not limited to transporting to and from both Tampa International airport, and Clearwater/St. Petersburg airport for new admissions or discharges when needed. - WSTs provide transportation to outings or outside facility appointments. - WSTs provide support to therapists by ensuring that all clients are in daily therapy groups on time. - WSTs maintain a clean and healthy environment for both staff and clients. - WSTs provide supervision with clientele self-administering medication. Skills: -Familiarity with customer service skills - Knowledge of desktop operating systems such as Microsoft Teams and Microsoft Outlook - Fast learner and not afraid to ask questions - Strong communication skills to effectively interact with users in a time of need. - Ability to work independently and prioritize tasks effectively If you are passionate about providing excellent support and possess the skills mentioned above, we invite you to apply for this exciting opportunity to join our team. Join us in delivering top-notch services to all ladies that walk through our door! Job Type: Full-time Pay: $15.00 - $18.00 per hour Expected hours: 36 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule: 12 hour shift Night shift Education: Associate (Preferred) Experience: Sales: 1 year (Preferred) Computer skills: 1 year (Preferred) Language: English (Preferred) License/Certification: CPR Certification (Required) Medical Technologist (Preferred) Ability to Commute: Clearwater, FL 33765 (Required) Work Location: In person

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Experience with TDM, DS-0, DS-1, DS-3, SONET, Ethernet , Data Networking. • Installing new equipment such as Nortel bay, Infinera DTNs and Regens, Brocade aggregate switches and transport equipment, Alcatel, Lucent 7210 switches, and replacing Cisco routers. • Worked in the NOC environment as a tester, interfacing with various departments (assignments, complex translations, RCMAC, engineering, marketing, project coordinators, outside techs, and central office personnel) vendors, end users, and customers. • Added additional T1 lines added and replaced cabling as needed or requested. Labeled T1s and equipment. Qualifications Knowledge of some of the following systems: Adtran, AMS, Ciena MTM, Cisco CTM, FENS, Naviscore, Calix, 5620 SAM, ASAM 7300's, Juniper routers and switches, Cisco routers and switches. Additional Information Should you have any questions, please feel free to call Mohita on ************

Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve. IN A NUTSHELL… The Technical Support Engineer will work as a part of the Parallel Team in providing a full range of IT Support to users throughout the Enterprise and specializing in support of O365, device management (Intune), network infrastructure, computer hardware, and software applications. The Technical Support Engineer will respond to end user support tickets, assist in User Acceptance Testing and writing Application Support SOP's. This role is onsite and will be split between two Production facilities. It will also require occasional travel to company-owned Retail stores and Distribution Centers. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets: Florida (Surterra Wellness), Massachusetts (NETA), and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about an ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit ********************* WHAT YOU WILL BE DOING Setup and support hardware including, but not limited to, desktop and laptop computers, printers, tablets, and phones. Assist with a variety of end-user support requests including password resets, printing challenges, systems access, and application troubleshooting ensuring that the IT department meets agreed upon SLAs while providing world class support. Configure applications as needed by the business. Provide end user support via phone, email, and other company remote access platforms. Triage technical requests submitted via phone, email, or web tickets and escalate as required. Track support tickets via the company's ticketing system. Provide after-hours and weekend/holiday support as part of the team on-call rotation. Escalate Application issues internally and to 3rd party vendors as needed and follow to resolution; providing prompt follow up to the user and 3rd party vendor. Work closely across all business units to understand all systems. Provide IT management escalations to outstanding issues and problems as needed to resolve and correct. Comply with policies and procedures as specified in the Parallel Employee Policy Manual and Quality Management System. Other functions as directed by management EXPERIENCE AND SKILLS YOU'LL BRING Required Age 21 or over High School Diploma or equivalent Valid Government-Issued Photo ID Minimum 2 years providing technical support Good knowledge of general IT support tools and processes. A willingness to travel which may be required from time to time and may be on short notice. Willingness to work nights and/or weekends as part of the on-call rotation. Excellent English verbal/written and strong communication skills. Self-Starter, team player and service excellence mindset. Preferred 2- or 4- year college or related technical certifications. Ability to communicate complex technical terms to all levels of users, in a non-technical manner. Knowledge of O365 Administration and Intune Endpoint Management systems a plus. Experience with LAN/WAN, firewalls, and common networking technologies Exposure to retail technical environments and operations is highly desirable, or other related experience in supply chain or e-commerce environments. Continuously improve upon technical skill sets within assigned areas of expertise. Continuously improve upon soft skill sets required to deliver outstanding customer service Ability to diagnose and troubleshoot complex hardware and software issues independently. Think outside of the box to suggest innovative ideas for process improvements. Be an independent and fast learner. Deal with ambiguity and thrive in a fast-paced business environment. PHYSICAL REQUIREMENTS Must be able to remain in a stationary position 75% of the time. The person in this position occasionally needs to move objects up to 75lbs. Constantly operates a computer and other office productivity machinery The person in this position frequently communicates with other employees/customers and be able to exchange accurate information in these situations. YOU WILL BE SUCCESSFUL IF YOU… Are self-motivated; micro-managing isn't fun for anyone Roll your sleeves up and do the work; strategy is important, but so is getting stuff done Can work fast and be flexible; our industry is always changing Play nice with others; we collaborate with each other a lot Think creatively; sometimes, the “traditional” solution is not the best one WHAT YOU GET Employee discount Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs Balance and flexibility; paid time off, paid parental leave, flexible work arrangements Tuition Reimbursement Programs Pet Insurance Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program PARALLEL IS UNITED BY OUR VISION, Mission, & Values Our Vision - why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values - Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. Disclaimer Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.

Job Code **4680** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=4680) **Ghostrock,** a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **AEGIS Weapons Systems baseline9+ ORTS & Networks Engineering Technician IV.** **Position Responsibilities:** + **_US Citizen_** + **_Only candidates currently possessing an Active Secret Clearance (or higher) will be considered for this position._** + High School Diploma or Equivalent. + At least 4 years of experience in the assessment and repair Aegis Weapons Systems baseline9+ ORTS & Networks. + A working knowledge of Microsoft Outlook, Word and Excel. + A working knowledge of Maintenance and Material Management (3M). + Experience at Regional Maintenance Centers (RMC) is advantageous. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Description The National DCA / Patrol Support Customer Service Rep is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the service department. This includes identifying potential avenues of increased revenue by working with all teams, managers, customers, etc to provide timely feedback to the customers regarding service failures and to ensure that customer concerns are handled effectively. Primary Duties and Responsibilities: Assisting with installs and ensuring the completion of tasks Maintaining accounts post installation Obtaining Meters from customer devices remotely, via email and phones calls Data Entry, Creating excel spreadsheets, and Remote Onboarding Overseeing the many DCA's on many accounts while maintaining device health report. Organizing and documenting reports and paperwork. Sending Emails, Labels, Patrol Boxes, and software links to New and or existing customers. Adding Machines to Contract from your Desk / Remotely. Ensuring customer's satisfaction while keeping a positive relationship. Contribute, or otherwise assist Assisting other divisions within DEX Imaging. Office position. Review customer to proactively look at non-reporting printers and or stage devices. Monday through Friday 8:00 am- 5:00 pm. Requirements: High School Diploma; Bachelor's Degree (BSc/BA); or 2+ years of experience in an administrative capacity and/or training; or equivalent combination of education and experience. Experience in order processing and shipping preferred Excellent verbal and written skills. Well organized and detail oriented. Able to demonstrate the ability to undertake the above responsibilities Resilient to coping with high demands, multitasking, prioritizing duties, work under pressure. Able to demonstrate initiative and a proactive approach to daily tasks Self-motivated and able to take responsibility Punctual and Reliable To build positive relationships and all levels both internally and externally. Able to work independently as well as part of an effective team Work on tight deadlines Able to manage sensitive and confidential information Key Competencies: Exceptional customer service abilities Effective verbal and written skills. Strong initiative, with the ability to stay focused on detail and accuracy The aptitude to learn and understand the copier services industry Well-organized and detail oriented. * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans. .

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

💫 JOIN OUR WELLNESS TEAM - 24/7 SHIFTS AVAILABLE 💫 The WAVE International is revolutionizing mental health and addiction recovery with our holistic approach. Join our mission to create healthier, happier lives for all. ✨ YOUR ROLE ✨ As a Wellness Support Technician (WST), at either our Edgewater or Clearwater, FL locations, you'll be on the frontlines of client care, providing supervision, support, and assistance throughout their recovery journey. You'll monitor medications, document client activities and behaviors, and motivate clients to participate in therapeutic programs in a dynamic, supportive environment. 🔑 YOU'LL MAKE AN IMPACT BY: Following all policies and procedures related to client interaction, confidentiality, and supervision Ensuring client safety through appropriate supervision and location checks Transporting clients to and from outings while representing The Wave in the community Ensuring clients adhere to and attend their daily scheduled activities Documenting interactions and progress with clients as required by treatment plans Orienting new clients to the facility and completing necessary paperwork Conducting searches to maintain a drug-free and safe environment De-escalating agitated clients and providing supportive redirection Participating in staff meetings and attending all required training Adapting productively to changing circumstances and needs 💎 IDEAL CANDIDATE 💎 You see potential in every client and believe in holistic healing. Your compassionate approach creates a safe space for individuals on their recovery journey. You excel in high-pressure situations while maintaining a positive, can-do attitude. ✨ YOU'LL THRIVE HERE IF YOU HAVE: College Degree from an Accredited institution in BA and Psychology (Preferred) 1-3 years of experience in healthcare settings working with client safety and well-being Driver's License (Required) CPR Certification (Required) Strong proficiency with computers and technology Excellent communication skills, both verbal and written Ability to establish and maintain effective working relationships Adaptability to rapidly changing environments Skill in consulting with clients and interacting respectfully with family members Ability to remain calm in stressful situations 📋 WORK DETAILS: Job Type: Full-Time, Part-Time available Pay: Up to $16.00 per hour Schedule: Varies - 24/7 operation with on-call nights, weekends, and holidays may be required Setting: JCAHO accredited rehabilitation center Location: Edgewater or Clearwater, FL 33765 locations (in-person) Benefits: Flexible schedule and company benefits package for full-time employees Drug screening and background check required Physical demands include mobility throughout facility and ability to respond to emergencies 🌊 READY TO MAKE WAVES? 🌊 Join our team of dedicated professionals committed to making a difference in the lives of our clients. Your support as a Wellness Support Technician (WST) is invaluable in providing exceptional care.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description• Experience with TDM, DS-0, DS-1, DS-3, SONET, Ethernet , Data Networking. • Installing new equipment such as Nortel bay, Infinera DTNs and Regens, Brocade aggregate switches and transport equipment, Alcatel, Lucent 7210 switches, and replacing Cisco routers. • Worked in the NOC environment as a tester, interfacing with various departments (assignments, complex translations, RCMAC, engineering, marketing, project coordinators, outside techs, and central office personnel) vendors, end users, and customers. • Added additional T1 lines added and replaced cabling as needed or requested. Labeled T1s and equipment. QualificationsKnowledge of some of the following systems: Adtran, AMS, Ciena MTM, Cisco CTM, FENS, Naviscore, Calix, 5620 SAM, ASAM 7300's, Juniper routers and switches, Cisco routers and switches. Additional Information Should you have any questions, please feel free to call Mohita on ************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Proficiency in programming languages, including Python and SQL, along with experience using MongoDB Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others. Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Hands-on experience with Windows, Linux, and networking protocols or languages