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Technical support engineer jobs in Meridian, ID - 74 jobs

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  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support engineer job in Meridian, ID

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $46k-69k yearly est. 13d ago
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  • Technician Desktop Support

    Anywhere, Inc. 3.7company rating

    Technical support engineer job in Meridian, ID

    The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. Configuration of team member's equipment to connect to the Network/Internet. Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. Configure team member's software to connect to LAN and Internet application servers. Provide training to team members in the use of system and applications. General understanding of Microsoft OS and application operations related to company offered services. Identify and correct or advise, on operational issues in team member's computer systems. Perform creation of new accounts using company provided tools. Manage existing user accounts using company provided tools. Qualifications/Experience: Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience with hardware and software issues. General understanding of networking principals. Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
    $37k-43k yearly est. Auto-Apply 22d ago
  • TECHNICAL SUPPORT SPECIALIST (T & E)

    City of Yonkers, Ny 3.6company rating

    Technical support engineer job in Eagle, ID

    OPEN-COMPETITIVE EXAM NO. 2050 * CONTINUOUS RECRUITMENT * SALARY (LIBRARY): $75,032 - 88,094 RESIDENCY REQUIREMENT WAIVED This position is responsible for providing all areas of computer related technical support including installation, configuration, maintenance, troubleshooting and repair of personal computers, peripherals, applications software and telecommunication equipment and services. The incumbent has the added responsibility of recommending alternative procedures to users whenever appropriate. While the ability to exercise independent judgment is a requirement, general supervision is received from administrative personnel. Does related work as required. TYPICAL WORK ACTIVITIES: (Illustrative Only) * Installs, diagnoses, troubleshoots, maintains, configures and repairs computers, peripherals, monitors, network printers and other technology information equipment. Works with equipment vendors to further troubleshoot advanced issues or replace equipment under warranty; * Performs preventive maintenance, software and hardware upgrades on all technology equipment; * Installs and configures software applications on computers; * Creates, maintains and troubleshoots users in the domain management system and adjusts security access rights; * Provides technical support by phone, email or in person to users, and records interactions in the help desk ticketing system; * Discusses software and hardware needs with users to determine what needs to be modified or upgraded; * Troubleshoots technical problems; notifies and work with appropriate IT staff members to keep abreast of current issues and runs diagnostics on equipment; * Maintains database of workstations and any IT related equipment; * Provides maintenance of the telephone system and handset equipment, including equipment replacement and assisting users with configurations changes; * Logs, tracks and follows up on all users, concerns and problems; notifies users of impending down time during regularly scheduled hours; * Prepares forms, reports, and statistics as required. MINIMUM QUALIFICATIONS: (A) Graduation from a regionally accredited or New York State registered two year college or university with an Associate's Degree and two (2) years of experience in the installation, maintenance and technical support of computer software and hardware applications; or (B) Graduation from high school or possession of a High School Equivalency Diploma and four (4) years of experience as described in (A); or (C) An equivalent combination of education/training and experience as defined by the limits of (A) and (B). SPECIAL REQUIREMENT: Possession of a Class D Driver's License valid in the State of New York; Ability to lift 30 lbs. SUBJECT OF EXAMINATION: The examination will consist of: a rated evaluation of training and experience. Only your rating on the evaluation of training and experience will be considered when computing final scores. RATED EVALUATION OF TRAINING AND EXPERIENCE You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information.
    $30k-38k yearly est. 60d+ ago
  • Technician Desktop Support

    Anywhere Integrated Services

    Technical support engineer job in Meridian, ID

    The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. Configuration of team member's equipment to connect to the Network/Internet. Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. Configure team member's software to connect to LAN and Internet application servers. Provide training to team members in the use of system and applications. General understanding of Microsoft OS and application operations related to company offered services. Identify and correct or advise, on operational issues in team member's computer systems. Perform creation of new accounts using company provided tools. Manage existing user accounts using company provided tools. Qualifications/Experience: Able to work independently and efficiently to meet deadlines. Able to promptly answer support related email, phone calls and other electronic communications. Self motivated, detail-oriented and organized. Experience with hardware and software issues. General understanding of networking principals. Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
    $32k-42k yearly est. Auto-Apply 22d ago
  • Technician Desktop Support

    Anywhere Real Estate

    Technical support engineer job in Meridian, ID

    The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. **Essential duties and responsibilities include the following.** Other duties may be assigned. + Configuration of team member's equipment to connect to the Network/Internet. + Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. + Configure team member's software to connect to LAN and Internet application servers. + Provide training to team members in the use of system and applications. + General understanding of Microsoft OS and application operations related to company offered services. + Identify and correct or advise, on operational issues in team member's computer systems. + Perform creation of new accounts using company provided tools. + Manage existing user accounts using company provided tools. **Qualifications/Experience:** + Able to work independently and efficiently to meet deadlines. + Able to promptly answer support related email, phone calls and other electronic communications. + Self motivated, detail-oriented and organized. + Experience with hardware and software issues. + General understanding of networking principals. + Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. + Excellent communication (oral and written), interpersonal, organizational, and presentation skills. **Physical Demands:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. TitleOne, a title and escrow company, is committed to making a difference for our team members and the communities in which we live. We enrich our team members' lives by providing a fun and energetic team environment while offering opportunities for growth and advancement. Our industry-leading, innovative and legendary service delivers confidence and peace of mind to real estate professionals and consumers throughout the Northwest. We are committed to impacting our communities through the giving of our time and financial resources. TitleOne is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran
    $32k-42k yearly est. 22d ago
  • Technician Desktop Support

    Anywhere Real State Inc.

    Technical support engineer job in Meridian, ID

    The Help Desk Tech helps users achieve optimum use of their computer and the network by performing needs analysis, procurement support, installation, training, preventative maintenance and problem resolution. Responsible for installing, configuring, and maintaining corporate hardware and software for team members. Manages the help desk system and responds to team members request in timely and professional manner. The Help Desk Tech has routine contact with Information Systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's help desk. Essential duties and responsibilities include the following. Other duties may be assigned. * Configuration of team member's equipment to connect to the Network/Internet. * Provide team member support and technical issue resolution via E-Mail, phone and other electronic medium. * Configure team member's software to connect to LAN and Internet application servers. * Provide training to team members in the use of system and applications. * General understanding of Microsoft OS and application operations related to company offered services. * Identify and correct or advise, on operational issues in team member's computer systems. * Perform creation of new accounts using company provided tools. * Manage existing user accounts using company provided tools. Qualifications/Experience: * Able to work independently and efficiently to meet deadlines. * Able to promptly answer support related email, phone calls and other electronic communications. * Self motivated, detail-oriented and organized. * Experience with hardware and software issues. * General understanding of networking principals. * Proficient in LAN and Internet related applications such as E-Mail clients, FTP clients and Web Browsers. * Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds.
    $32k-42k yearly est. Auto-Apply 22d ago
  • Systems Integration Representative

    Everon

    Technical support engineer job in Garden City, ID

    At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. (************************************************** **_Duties And Responsibilities:_** + Building long-term relationships with the contractors within the assigned area of focus. + Following construction bidding to ensure all applicable projects are addressed utilizing the company tools (Dodge reports, Dashboards, SFDC, etc.) + Creating new market share by selling a broad range of products and services to new customers. + Utilizing approved marketing materials to demonstrate sales presentations and proposals to prospective customers; assuring that the customers understand the value proposition and positive advantages of Everon's products and services over those of the competition. + Following up with prospects and bids in a timely manner. + Independently establishing call plans and customer follow-up strategies and tactics; consistently applying time and territory management techniques. + Through in-house training, networking, and research, maintain an in-depth knowledge of Everon's complete line of products/services and customers' needs. + Conducting post installation follow-up by contacting the customers, ensuring commitments were met and affirming customer satisfaction once the customer has been in service. **_Work Environment:_** + The noise level in the work environment is usually moderate. + Normal office/field environment. + Must be able to work extended hours to support timelines, construction sites, and customers' facilities. + Must be able to work extended hours to support business requirements. **Qualifications - External** **_Minimum Qualifications (Education, Skills & Experience):_** + High School Diploma, Bachelor's degree, or equivalent, or three (3) to five (5) years of professional experience in high volume sales and a fast-paced environment. + A minimum of five (5) years of industry experience as a successful sales representative. + Must have consistently met or exceeded sales performance for the past three (3) to five (5) years. + Must demonstrate professional knowledge with an in depth understanding of all or most of the following systems: fire alarm/life-safety, intrusion alarm, access control, video surveillance, nurse-call, plus low voltage systems in general, installation, testing, inspection and maintenance. + Keen understanding of the construction contracting environment. + Strong prospecting skills, ability to build customer relationships through consultative selling and promoting customer confidence in Everon Security Services. + Lead generation and organic pipeline, planning and forward-thinking skills. + Must have a technical aptitude and an understanding of drawings and codes. + Exceptional customer service, thoroughness and self-motivation. + Must be self-motivated and have a strong work ethic. + Must have strong negotiation skills and prospecting skills. + Must be proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook). + Excellent verbal, written and presentation skills with the ability to present to senior level executives within the customer organizations. + Must have a driver's license with an acceptable driving record. + Must be able to clear a drug screening. + Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English **_Physical Requirements:_** + While performing the duties of this job, the employee is occasionally required to stand, walk, sit; twist, use hands to handle, push, pull or feel, reach with hands and arms; climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. + The employee must regularly lift and/or move up to ten (10) pounds and occasionally lift and/or move up to approximately twenty-five (25) pounds. + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $18k-44k yearly est. 60d+ ago
  • Information Technology Specialist (INFOSEC)

    Department of The Air Force

    Technical support engineer job in Mountain Home Air Force Base, ID

    Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on
    $52.7k-139.7k yearly 26d ago
  • Information Systems Sr Support Engineer

    Idaho Youth Ranch 3.3company rating

    Technical support engineer job in Caldwell, ID

    Job DescriptionDescription: The Idaho Youth Ranch is one of the oldest non-profit agencies in the state of Idaho. Our mission: We unite for Idaho's youth by providing accessible programs and services that nurture hope, healing, and resilience. Why unite with us? Because we are better together! Our team members enjoy a workplace where Relationships are the foundation, where we are all Committed to the same mission, where Growth is always possible, where we are treated with and show Compassion, where trust guides us to Transparency, and above all, where Joy sustains us. What do we offer? In addition to contributing to our awesome mission, working at IYR has many advantages! All full time employees are eligible for affordable medical and dental care, other voluntary benefits offerings. All employees are eligible for a 401(k) match, paid time off, an employee discount on purchases at our thrift stores, and working in a caring and compassionate environment just to name a few. How will you impact our mission? Every position at Idaho Youth Ranch contributes to the success of our mission. As a Sr. Support Engineer, you can proudly tell your family and friends that you help nurture hope, healing, and resilience in Idaho's youth by supporting our agency in its day to day operations, which includes our network of the thrift stores; the profits of which go to fund our Programs and Services and make them accessible to all youth who need those services in Idaho. Must Haves: Bachelor's degree or related experience and specific certification in their field of expertise. 5 years experience working in help desk support In-depth knowledge of a variety of IT systems, and applications to include Microsoft Active Directory, Microsoft Entra ID, Microsoft 365 admin center Hands-on experience with troubleshooting and repairing complex IT issues Preferred: Comp TIA A+, Comp TIA Network+ and Comp TIA Security+, or equivalent Responsibilities: Provide technical support to all employees by assisting call-ins, email or live chat Installs and configures computer hardware equipment and software programs Monitors helpdesk ticket system, network and server health and performance Cover on-call, remote support on evenings and weekends, shared rotationally with other IT staff As a 501(c)(3) Non-Profit, the Idaho Youth Ranch is a qualifying employer for the Public Service Loan Forgiveness (PLSF) program. The PLSF offers student loan forgiveness on qualifying loans under specific conditions. Speak with your loan provider for more information. The Idaho Youth Ranch is an equal opportunity employer. This role is located in Idaho and candidates need to be within a reasonable distance of one of the Idaho Youth Ranch locations. Requirements:
    $126k-153k yearly est. 7d ago
  • Assistive Technology Professional

    United Seating & Mobility

    Technical support engineer job in Meridian, ID

    At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. The pay range for this position is $45,000-$70,000 Salary + commission. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. JOB PURPOSE: The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role. KEY RESPONSIBILITIES: * Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations. * Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals. * Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals. * Manage/Facilitate efficient procurement processes from equipment specification through delivery. * Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities. * Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting * Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner. * Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year. * Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities. * Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage. * Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities. * Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry. * Develop and maintain new and existing relations with various referral sources. * Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission. * Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. * Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. * The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: * Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered. * Valid Assistive Technology Professional (ATP) certification. * Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions. * Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.) * Must have valid Drivers License. PREFERRED COMPETENCIES AND QUALIFICATIONS: * Minimum one (1) year experience working with complex rehabilitation technology. * Ability to prioritize multiple tasks, responsibilities and projects independently and effectively. * Previous experience in selling DME equipment. * Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke. * Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices. * Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.) * Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations. PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to meet essential functions of the position with reasonable accommodations as necessary * Frequent use of hands, wrists, fingers associated with computer equipment. * Prolonged periods of time working at a desk and/or on a computer. * Occasionally move and reach with arms and hands. * Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed. * Ability to communicate effectively. * Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $45k-70k yearly 3d ago
  • Solutions Engineer - Cybersecurity

    Compunet 3.8company rating

    Technical support engineer job in Meridian, ID

    Why join CompuNet? CompuNet values its people more than any other asset-and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer. We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more. What You'll Do We are seeking a Cybersecurity Solutions Engineer to join our team in Boise, ID. Our engineers are essential to the success of our customers and our business. The Solutions Engineer is part of a dedicated team of Engineers and Architects that partner with and serve as trusted advisors to our customers. This role involves both pre- and post-sales consultation, design, and implementation support. Our Solutions Engineers come from diverse backgrounds and generally have a mix of experience in engineering, technical skills across various technologies, and the ability to develop a broad and deep understanding of our customer's requirements. This position will work alongside other engineers and may assist with creating bill of materials, statements of work, and components of technical proposals. This role's responsibilities include: Communicating technical information effectively to both technical and non-technical staff within customer organizations. Working with Solutions Architects to create and assess system designs. Collaborating with customers on solution designs and deployments. Maintaining relevant certifications in technical focus areas. Assisting with key strategic account projects under the guidance of more senior engineers. Supporting both pre-sales designs and post-sales implementations alongside engineering peers. Developing deployment standards for a diverse customer base and industry verticals, reflecting these standards in Statements of Work (SOW). Supporting other engineers and local Solutions Architects to maintain and improve deployment standards. Reviewing project scopes for validation with Engineering Directors and Managers. Contributing to bill of materials, statements of work, and technical proposal components. Other duties as assigned. Who You Are We're looking for a collaborative team player committed to helping their customers and colleagues succeed. You should possess strong communication skills, proven technical capabilities, effective relationship management skills, and adept problem-solving abilities. Experience with a variety of on-prem, hybrid, and cloud technologies, IT operations, and a strategic business understanding is essential. Ideal team members have experience in consulting engagements, managing customer expectations, and should understand many of the following concepts with proficiency in at least one: Security Frameworks (CIS, NIST, etc.) EDR/XDR/NDR SIEM/Logging SOAR SecOps/DevSecOps Security Automation OT/IOT Security Incident Response Vulnerability Management Firewall/IPS NAC Application Security/WAF Privileged Access Management Identity/MFA Cryptography/PKI Managed Detection and Response Data Loss Prevention Desired Skills, Experience, or Education: Proficiency in designing, deploying, and delivering security solutions. Skilled in technical project management and documentation delivery. Ability to work well within a team and potentially mentor newer engineers. 3+ years of relevant experience. Relevant industry certifications (preferred). Bachelor's degree in a related field (preferred). Who we are CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $66k-101k yearly est. Auto-Apply 4d ago
  • Support Specialist I

    Paylocity 4.3company rating

    Technical support engineer job in Meridian, ID

    Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for Paylocity client employee product users. In this role, you will receive, prioritize, document, and actively resolve client requests, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will administer both technical and non-technical support, building crucial relationships across departments to address client needs promptly and effectively. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries. Responsibilities: The primary duties of the Support Specialist include, but are not limited to: * Administer Technical and Non-Technical Support: Provide comprehensive support to clients, addressing their technical and non-technical queries with efficiency and professionalism. * Interdepartmental Collaboration: Establish strong working relationships within and across departments to effectively prioritize client needs, communicate project status, and manage timing expectations. * Scope Determination: Analyze client requirements to determine the scope of their needs, ensuring a clear understanding of their objectives. * Problem Solving: Utilize critical thinking and problem-solving skills to troubleshoot and resolve client questions, striving for prompt and accurate solutions. * Data Gathering and Evaluation: Gather pertinent data, identify options, and recommend courses of action to achieve client objectives. * Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients, ensuring their needs are met to their satisfaction. Requirements: * High School Diploma or Equivalent * 1+ years demonstrated Client/Customer Service experience. * Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls. * Familiarity and comfort with web-based applications * Intermediate experience with Microsoft Office, especially Microsoft Excel. * Basic project management abilities specifically related to managing high volume client requests and solutions. * Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season. Preferred Skills: * Bachelor's degree in related field * Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits concepts * Demonstrated High-Volume Customer/Client first call resolution Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************opens in a new tab. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $20 - $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ******************************* in a new tab
    $20-25 hourly 14d ago
  • IT - System Engineer 2

    Woodgrain Inc. 4.4company rating

    Technical support engineer job in Fruitland, ID

    Job Title: IT - System Engineer 2 Division: Corporate Posting Area: IT + Information Systems Job Title: IT Systems Engineer 2 Location: Corporate Satellite Office - Availability at Fruitland, ID | Lawrenceville, GA | Meridian, ID Starting Salary: $60,000 - $85,000 (depending on experience) Employment Type: Full-Time, Salary Work Environment: Hybrid (4 days in-office, 1 day remote) Summary of Company Benefits: * Health, Dental, and Vision Insurance * Health Savings Account (HSA) * Flexible Spending Account (FSA) * 401(k) with an Employer Match * Group Term Life Insurance and AD&D * Employer Paid Long-Term & Short-Term Disability * Voluntary Supplemental Hospital and Accident Plans * Employee Assistance Program * 8 Company Paid Holidays & 1 Floating Holiday * Progressive Paid Time Off (PTO) Accruals * Annual Salary Incentive Bonus About Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated. Job Summary: The IT Systems Engineer is responsible for designing, administering, and supporting technologically diverse enterprise systems that span over multiple locations. This position supports the Windows and Linux based server infrastructure with a focus on skills ranging from server virtualization to networking. System administrations functions will be assigned to ensure systems are reliable, efficiency, and availability to best support business and customer productivity. Duties & Responsibilities: * Providing advanced technical support. Including taking ownership of problems not resolved by the Support Services Team * Participate in the development and execution of technology strategies to support organizational activities and direction * Analyze, install, configure, upgrade, document, monitor, and maintain software and hardware for business processing requirements * Support and maintain the Cisco UCS infrastructure and other standalone servers * Plan and support server patching initiatives at various locations * Have a strong understanding of supported systems to include operating systems, server hardware, security tools, monitoring tools, networking devices, web servers, application servers, integration servers, and other departmental or enterprise applications or systems Requirements: * Bachelor's degree in a technical areas such as Computer or Information Science, Information Technology, or Technical Networking. Equivalent training and experience can be considered in lieu of a degree. * At least 3 years of experience supporting and maintaining: * Microsoft Windows server and Linux Operation Systems * Active Directory (including architecture/design experience, group policy, and certificate services) * DNS & DHCP * Virtual Machine (VM) environments utilizing VMWare/Hyper-V * Data storage (SAN, NAS, replication) * Backup systems, such as Cohesity, VEEAM, NetBackup, TSM, etc. * Previous experience with leading initiatives with suport from a team that addresses complex situations and architect solutions on the different hardware platforms and software applications. * Must be able to explain understanding and knowledge of: * Windows Server Deployment, including virtualized servers * Windows Server Management * Server Patch Management * Previous experience with Cisco UCS, LAN, and wireless LAN devices, WAN and SD-WAN devices and technologies, firewalls, and network security, DFS, Microsoft SQL Server, monitoring tools (Solarwinds, etc.), Microsoft IIS and Apache web servers. Additional Skills: * Knowledge of server and system administration principles * Excellent analytical skills to interpret complex, cross-functional requirements and challenges * Must be able to work effectively as a team contributor and as a team lead when appropriate to mentor and encourage growth of team members * Ability to follow and create standards and procedures while handling the fast-paced environment needs * Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred. Physical Demands: The physical demands and work environment are representative of a typical office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift or move up to 25 pounds. Travel: This position does require travel to other Woodgrain locations, expected travel time is Applications will be accepted until the position has been filled ____________________________________________________________
    $60k-85k yearly 3d ago
  • Representative 1, Technical Support

    Viapath

    Technical support engineer job in Fruitland, ID

    ViaPath is seeking Technical Support Representatives - Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support and will be responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are seeking candidates who thrive in a fast-faced environment that deals with highly complex products. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly. Position will be based at the ViaPath office located in Fruitland, ID. Shift will be Monday - Friday, 8:00AM - 5:00PM Central or 2:30PM - 11:30PM Central. Responsibilities Serve as an Ambassador for ViaPath Answer customer phone calls, assist callers with a variety of issues over the phone, including software and hardware troubleshooting Provide technical support of ViaPath products for customers, business partners, and internal employees Accurately document & record technical support calls and events (Call receipt, documentation entry, tracking, follow-up, escalations and reporting) in ticket and tracking software applications Open/Work problem issues and proactive tickets as escalated from other team members. Escalate those issues that cannot be resolved using current knowledge to the next level Communicate with the customers and give them a comfort level that their issue is being properly addressed Participate in technical aspects of installation and upgrade projects for new and existing customers, working with both on-site technicians, customers, partners and end-user customer personnel Test/setup/troubleshoot of client software installations, test platforms, and equipment Other duties as assigned such as inmate request handling, data entry, etc. On-call work is required upon completion of training based on rotation Qualifications High School Diploma or GED Minimum of 6 months to 1 year of experience in a high-volume Technical Support, Helpdesk, or Technical Call Center setting Proficient in the use and basic troubleshooting of industry standard software packages including but not limited to: Microsoft Office (Word, Excel, Outlook, etc.) required Browsers: Internet Explorer, Google Chrome, Apple Safari required Remote connectivity tools such as VPN, RDP, VNC is desired Android OS / iOS Troubleshooting is desired Linux knowledge/troubleshooting is desired SQL experience desired ServiceNow is highly desired Exceptional listener and communicator; Strong verbal and written communications skills Ability to work in a fast-paced environment and multi-task on work assignments Strong organizational skills Able to work independently and in a team environment Excellent research and documentation skills Ability and interest to learn proprietary systems Schedules may vary based on business need Additional Information ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes: Medical, Dental & Vision Insurance - Multiple plan options designed to support a variety of coverage needs. Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available. Flexible Time Off (FTO) - Including vacation and sick time Company Holidays Retirement Plan (401(k)) - Traditional and Roth 401(k) options available including employer matching contributions. Life & Disability Insurance - Company-paid basic life insurance and short-term disability; additional voluntary coverage available. Employee Assistance Program (EAP) - Free, confidential support for personal, financial, and family matters. Additional Well-Being Resources - Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services. Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.
    $30k-35k yearly est. Auto-Apply 8d ago
  • Representative 1, Technical Support

    Viapath Technologies

    Technical support engineer job in Fruitland, ID

    ViaPath is seeking Technical Support Representatives - Tier 1 to join our team in our Tech Support department. The Technical Support Representative 1 is the first line of technical support and will be responsible for answering and resolving technical support issues that our customers are encountering with ViaPath products. We are seeking candidates who thrive in a fast-faced environment that deals with highly complex products. The ideal candidate will be team oriented, able to work on multiple tasks simultaneously, exude excellent research and communication skills, and be able to document thoroughly. Position will be based at the ViaPath office located in Fruitland, ID. Shift will be Monday - Friday, 8:00AM - 5:00PM Central or 2:30PM - 11:30PM Central. Responsibilities Serve as an Ambassador for ViaPath Answer customer phone calls, assist callers with a variety of issues over the phone, including software and hardware troubleshooting Provide technical support of ViaPath products for customers, business partners, and internal employees Accurately document & record technical support calls and events (Call receipt, documentation entry, tracking, follow-up, escalations and reporting) in ticket and tracking software applications Open/Work problem issues and proactive tickets as escalated from other team members. Escalate those issues that cannot be resolved using current knowledge to the next level Communicate with the customers and give them a comfort level that their issue is being properly addressed Participate in technical aspects of installation and upgrade projects for new and existing customers, working with both on-site technicians, customers, partners and end-user customer personnel Test/setup/troubleshoot of client software installations, test platforms, and equipment Other duties as assigned such as inmate request handling, data entry, etc. On-call work is required upon completion of training based on rotation Qualifications High School Diploma or GED Minimum of 6 months to 1 year of experience in a high-volume Technical Support, Helpdesk, or Technical Call Center setting Proficient in the use and basic troubleshooting of industry standard software packages including but not limited to: Microsoft Office (Word, Excel, Outlook, etc.) required Browsers: Internet Explorer, Google Chrome, Apple Safari required Remote connectivity tools such as VPN, RDP, VNC is desired Android OS / iOS Troubleshooting is desired Linux knowledge/troubleshooting is desired SQL experience desired ServiceNow is highly desired Exceptional listener and communicator; Strong verbal and written communications skills Ability to work in a fast-paced environment and multi-task on work assignments Strong organizational skills Able to work independently and in a team environment Excellent research and documentation skills Ability and interest to learn proprietary systems Schedules may vary based on business need Additional Information ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath's commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations. Benefits Overview ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes: Medical, Dental & Vision Insurance - Multiple plan options designed to support a variety of coverage needs. Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available. Flexible Time Off (FTO) - Including vacation and sick time Company Holidays Retirement Plan (401(k)) - Traditional and Roth 401(k) options available including employer matching contributions. Life & Disability Insurance - Company-paid basic life insurance and short-term disability; additional voluntary coverage available. Employee Assistance Program (EAP) - Free, confidential support for personal, financial, and family matters. Additional Well-Being Resources - Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services. Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.
    $30k-35k yearly est. Auto-Apply 4d ago
  • Site Technician - Bitcoin Mining

    Gomining

    Technical support engineer job in Idaho City, ID

    Job Description We are looking for an experienced Senior Site Technician to join our team at a Bitcoin mining facility in Montana and Wyoming. You will be responsible for maintaining ASIC miners, electrical infrastructure, and cooling systems - ensuring maximum uptime and safe operations. Responsibilities Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.). Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation. Diagnose and resolve miner performance issues, hashboard faults, and power irregularities. Assist with installation, commissioning, and testing of new miners and supporting infrastructure. Conduct network setup and monitoring for ASICs and management systems. Maintain accurate logs of repairs, replacements, and downtime events. Support implementation of preventive maintenance programs. Collaborate with the Site Manager and junior technicians to ensure operational targets are met. Uphold site safety and compliance standards at all times. Requirements Minimum 2 years of experience in Bitcoin mining site operations or similar high-density data environments. Strong understanding of ASIC miner architecture, firmware, and diagnostics. Skilled in electrical and low-voltage systems, cabling, and power distribution. Familiarity with networking fundamentals (IP addressing, switches, monitoring tools). Ability to read and interpret technical diagrams and electrical schematics. Excellent troubleshooting, organizational, and communication skills. Comfortable working in physically demanding and outdoor conditions. Willingness to work flexible shifts, including nights or weekends as needed. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 28 vacation days, 15 sick days, plus local holidays. Recognition programs: structured performance reviews and team awards. 401k benefits. Team culture: retreats in international locations (for example, company villa in Turkey, Bali).
    $27k-36k yearly est. 6d ago
  • IS Support Specialist III

    Coop Shared Services, LLC

    Technical support engineer job in Nampa, ID

    ESSENTIAL JOB FUNCTIONS AND STANDARDS: Function: The position of I.S. Support Specialist III is of great significance to Valley Wide Cooperative. The I.S. Support Specialist III oversees the daily operations of the I.S Service Desk team and will report to the I.S. Operations Manager. This role will ensure timely and effective technical support for end-users across the organization. It will combine hands-on technical expertise with leadership responsibilities, including staff supervision, performance management, and service improvement initiatives. This person will act as a liaison between the support team and other I.S departments to maintain operational continuity and enhance user satisfaction. Job Summary: These are the basic requirements of the position and must be performed competently. Supervise and mentor I.S. Support Specialists, including training, and assisting in performance evaluations. Monitor workload distribution and ensure coverage for service desk operations, including on-call rotations. Foster a collaborative and customer-focused team culture. Oversee ticketing system operations: ensure proper logging, categorization, prioritization, and resolution of incidents and service requests. Escalate unresolved or high-impact issues to appropriate technical teams. Track metrics and generate reports on service desk performance. Provide advanced support for hardware, software, and network-related issues. Guide team members in resolving complex technical problems. Ensure compliance with internal security and access protocols. Maintain and improve internal knowledge base articles and troubleshooting guides. Document recurring issues and resolutions to streamline support processes. Promote knowledge sharing across the team. Supervise tracking and documentation of I.S assets including hardware, software, and loaner devices. Ensure proper decommissioning and replacement of obsolete equipment. Identify opportunities for process improvement and implement best practices. Coordinate training sessions for team development and onboarding. Stay current with emerging technologies and company policies. ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES: Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of related work experience in Information Technology preferred. Prior supervisory or team lead experience. Strong communication skills; ability to communicate professionally with managers, supervisors, employees, customers, vendors, and the public. Ability to make appropriate decisions and execute them according to policy. Ability to determine the order of need and task priority based on importance. Exhibit a professional and positive image.
    $28k-41k yearly est. Auto-Apply 38d ago
  • Adult Crisis Center Peer Support Specialist/ Safety Monitor - PT

    Clarvida

    Technical support engineer job in Caldwell, ID

    at Clarvida - Idaho Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. Adult Peer Support Specialist As an Adult Peer Support Specialist, you'll provide support to clients who are experiencing an acute mental health crisis. By sharing your lived experience to help promote recovery and resiliency, this position encourages hope, wellness, and self-advocacy to clients within a crisis center setting. Maintains the safety and security of the center by conducting client and visitor check-ins and discharge, communicating with staff on shift, and providing assistance by connecting callers to the appropriate staff. Perks of this position: $18-$19/hour 25 hours a week (daytime, evening, weekend shifts available) Overnight pay differential Consistent hours and pay Stability and growth opportunities of working with a national agency What we're looking for: Peer support certificate issued by the Idaho Department of Health and Welfare- If not certified, please see below** High School Diploma or GED Ability to pass background checks, including Enhanced Fingerprinting with ID DHW. ** If you are not Peer Support certified: Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. Please visit the department Idaho Department of Health and Welfare website (link provided below) and read about the requirements to become peer support certified. If you meet the requirements and are interested in becoming certified please submit a cover letter along with your resume letting us know you are interested in becoming certified. We can provide a screening questioner and may be able to offer assistance with training costs if you are hired with the understanding that you will become certified. (The link below can be copied and pasted into your browser search bar, it will take you to Idaho Department of Health and Welfare website where it has more information about the certification process) ******************************************************************************************************************* What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Employee Assistance program Pet Insurance Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Company cellphone *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. "We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."
    $18-19 hourly Auto-Apply 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Technical support engineer job in Meridian, ID

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $56k-74k yearly est. 13d ago
  • Computer Engineer

    Department of The Air Force

    Technical support engineer job in Mountain Home Air Force Base, ID

    Click on "Learn more about this agency" button below for IMPORTANT additional information. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Click on "Learn more about this agency" button below for IMPORTANT additional information. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $76,463 to - $164,301 per year Pay scale & grade GS 12 - 15 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Fort Richardson, AK Maxwell AFB, AL Show morefewer locations (79) Little Rock AFB, AR Davis Monthan AFB, AZ Luke AFB, AZ Beale AFB, CA Edwards AFB, CA El Segundo, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Air Force Academy, CO Buckley AFB, CO Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Schriever AFB, CO Joint Base Anacostia-Bolling, DC Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL MacDill AFB, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Grissom AFB, IN Barksdale AFB, LA Hanscom AFB, MA Westover Air Reserve Base, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Keesler AFB, MS Malmstrom AFB, MT Grand Forks, ND Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Holloman AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Altus AFB, OK Tinker AFB, OK Vance AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 15 Job family (Series) * 0854 Computer Engineering Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857039-0854-CYBER Control number 852985200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Provide computer system management support. * Help coordinate the planning and implementation of hardware and software upgrades, follow and enforce proper security procedures, oversee user accounts and ensure smooth and predictable data flow. * Test and determine the performance and applicability of data processing equipment and techniques and prepare written reports on these findings. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standard for Professional and Scientific Positions. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: A. Degree: Professional Engineering. To be acceptable, the curriculum must: (1) be in a school of engineering with at least one curriculum accredited by the Accreditation Board for Engineering and Technology (ABET) as a professional engineering curriculum; or (2) include differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five of the following seven areas of engineering science or physics: (a) statics, dynamics; (b) strength of materials (stress-strain relationships); (c) fluid mechanics, hydraulics; (d) thermodynamics; (e) electrical fields and circuits; (f) nature and properties of materials (relating particle and aggregate structure to properties); and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics. OR B. Combination of education and experience: College-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the physical and mathematical sciences underlying professional engineering, and (2) a good understanding, both theoretical and practical, of the engineering sciences and techniques and their applications to one of the branches of engineering. The adequacy of such background must be demonstrated by one of the following: 1. Professional Registration: Current registration as a professional engineer by any State, the District of Columbia, Guam, or Puerto Rico. Absent other means of qualifying under this standard, those applicants who achieved such registration by means other than written test (e.g., State grandfather or eminence provisions) are eligible only for positions that are within or closely related to the specialty field of their registration. For example, an applicant who attains registration through a State Board's eminence provision as a manufacturing engineer typically would be rated eligible only for manufacturing engineering positions. OR 2. Written Test: Evidence of having successfully passed the Engineer-in-Training (EIT) examination, or the written test required for professional registration, which is administered by the Boards of Engineering Examiners in the various States, the District of Columbia, Guam, and Puerto Rico. OR 3. Specified Academic Courses: Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and in engineering that included the courses specified in the basic requirements. The courses must be fully acceptable toward meeting the requirements of a professional engineering curriculum. OR 4. Related Curriculum: Successful completion of a curriculum leading to a bachelor's degree in engineering technology or in an appropriate professional field, e.g., physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a degree in engineering, provided the applicant has had at least one year of professional engineering experience acquired under professional engineering supervision and guidance. Ordinarily there should be either an established plan of intensive training to develop professional engineering competence, or several years of prior professional engineering-type experience, e.g., in interdisciplinary positions. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: GS-12: One year of specialized experience equivalent to the GS-11. Examples of specialized experience include management and directing of assigned IT systems and programs for complex programs and/or projects. GS-13: One year of specialized experience equivalent to the GS-12. Examples of specialized experience include identifying, preparing and presenting detailed technical reports and briefings on new concepts and technical directions impacting programs/projects, and defining future technology requirements. GS-14: One year of specialized experience equivalent to the GS-13. Examples of specialized experience include planning, organizing, and managing branch level activities and developing goals and objectives that integrate organization and objectives for computer engineering programs. GS-15: One year of specialized experience equivalent to the GS-14. Examples of specialized experience include providing technical leadership, advice, and assistance on complex, controversial or precedent setting matters and dealing tactfully and effectively with high level officials, engineers and scientists. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): * Knowledge of computer engineering policies, theories, principles and concepts, and familiarity with other engineering disciplines. * Knowledge of automated data processing concepts, systems capabilities, and measurements processes to effectively accomplish assigned functions. * Ability to analyze, evaluate, and applies rules, regulations, and procedures in a variety of situations. * Ability to plan and organize work and coordinate with other engineering disciplines; communicate effectively, both orally and in writing; and maintain good working relations. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on
    $76.5k-164.3k yearly 29d ago

Learn more about technical support engineer jobs

How much does a technical support engineer earn in Meridian, ID?

The average technical support engineer in Meridian, ID earns between $54,000 and $114,000 annually. This compares to the national average technical support engineer range of $61,000 to $119,000.

Average technical support engineer salary in Meridian, ID

$78,000
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