Professional Traffic & ITS Design Engineer
Technical support engineer job in Minneapolis, MN
You deserve a job that you feel proud of, where you can channel your knowledge and skills into projects that positively affect communities, and where you design your own path. This is Alliant. Become an employee-owner of a growing engineering and consulting firm where we strive to provide a diverse and equitable culture of support and opportunities. Our success is driven by our employee-owners, and we're excited to have you be a part of it.
The Impact You'll Have:
Alliant Engineering, Inc. has an exciting opening for a Professional Traffic & ITS Design Engineer to join the Traffic team in our Minneapolis, Minnesota office.
As a Graduate/Professional Traffic & ITS (Intelligent Transportation Systems) Design Engineer and an experienced self-motivated individual, you will use your project engineer skills to work in a team environment and lead on a variety of design projects in Minnesota and across the country.
Responsibilities:
Our team is looking for someone that possesses the following skills:
Independently apply standard civil and traffic engineering principles and techniques
Design traffic engineering elements of infrastructure projects, such as roadway lighting, traffic signals, signing, and pavement markings, traffic control.
Perform preliminary and final ITS Design ITS engineering elements of infrastructure projects, including fiber optic and schematics, changeable message devices, roadway monitoring and detection devices, and signal interconnect
Identifies ITS processes and latest technology to develop system engineering, design, verification, and acceptance testing for innovative ITS projects
Prepare traffic and ITS design bid packages, including plans, specifications and engineer's estimates for successful letting and construction
Perform quality assurance detail checking reviews of plans, specifications and estimates prior to submittal
Perform traffic signal warrant analysis and prepare Intersection Control Evaluation (ICE) studies
Utilize applicable design standards (DOT, State Aid, County, or City-specific) and applies them in a context-specific manner to their designs
Write proposals, scopes of work, and prepare project budgets
Qualifications:
Bachelor's Degree in Civil Engineering
2-6 years of experience in Traffic and ITS Engineering
Licensed Professional Engineer (Professional) or working toward Professional Licensure (Graduate)
Proficient with MicroStation and SignCAD
Familiarity with traffic and ITS design manuals and standards such as the MUTCD, MnDOT Traffic Engineering Manual, MnDOT Design Scene, MnDOT Sample Plan, MnDOT ITS Design Manual, and MnDOT Quality Management Process Manual
Working knowledge of traffic signal timing, phasing, and controller operations, and traffic operations software such as Synchro/Sim Traffic, Highway Capacity Manual, and VISSIM
Attention to detail and detailed design
Excellent analytical and problem-solving capabilities, organization and multi-tasking skills
Excellent technical, written and oral communication skills
Familiarity with industry practices and traffic engineering principles
Ability to lead and mentor staff
Benefits:
At Alliant, we take care of our employees by offering a competitive benefit package including:
Competitive Salary with Bonus Opportunities
Market-Leading Profit Sharing, ESOP and 401k Contribution Programs
Medical (with HSA Contribution), Dental, and Vision Plans
Company Paid Life Insurance, Short-Term Disability and Long-Term Disability
Flexible Spending Accounts for Medical and Dependent Care
Wellness Programs and Competitions
Generous Annual Leave and Compensatory Time Off Programs
Flexible Schedules
Casual Work Environment
Paid Professional Development and Training
Community Involvement/Charity Events
Numerous Employee Focused Events (Lunch & Learns, Office Recreation Room, Off-Site Socials, Etc.)
Alliant Engineering, Inc., an employee-owned company, is a growing engineering, planning, landscape architecture, and surveying firm with a strong culture of customer service, quality, delivery, and innovation. At Alliant we work hard; we have fun; and we love it.
We design solutions that address current needs while paving the way for a brighter future. We provide a culture of diversity, equity, and support, where everyone is given the opportunity to grow and succeed. We approach every project with unwavering confidence yet remain humbly committed to designing work that speaks for itself. At Alliant, our employee-owners are the force behind our success, and we can't wait for you to join us to build better communities with excellence and passion.
The base pay for this position is expected to be in the range of $70,000 - $100,000 annually, depending on experience and qualifications.
The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.
Positive Support Analyst
Technical support engineer job in Saint Paul, MN
REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to livewell, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Clinical Specialist
$57,500 annually
Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve.
Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements.
Complete structured assessment interviews with parents/care providers.
Conduct observation of the individual in appropriate settings such as home, school, or community.
Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual.
Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable.
Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees.
Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner.
Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards.
Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements.
Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights.
Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed.
Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed.
May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required.
If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies.
If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives.
May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately.
Check water temperature as required when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency.
Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities.
Qualifications:
Bachelor's Degree in a human services field.
Two years of related experience.
Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder.
Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention.
Reliable, responsible, and caring nature with ability to work well with others.
Commitment to the company's mission and values.
Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services.
All state-required training and certification completed in mandated timeframes.
Why Join Us?
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Rewarding, hands-on work with plenty of variety - no two days are ever the same!
Make a lasting impact in the lives of individuals!
Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Information Technology Support Engineer
Technical support engineer job in Eden Prairie, MN
Job Description: Field IT
Roles and Responsibilities:
Detailed Primary Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
Inventory management
Imaging of Laptops & Desktops
Printer Management
Assistance in fixing issues for Conference room and working with Vendor for room setup
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.
Good to have skills
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Technical support engineer job in Saint Louis Park, MN
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Solutions Engineer, Merchandising Systems
Technical support engineer job in Burnsville, MN
At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your top priority as a Solutions Engineer is to serve as a strategic liaison between Business and IT teams, ensuring alignment throughout the full lifecycle of merchandising systems. Act as a technical lead and subject matter expert (SME) for the design, development, implementation, and support of merchandising and inventory systems. Drive the creation and execution of a technology roadmap that supports business strategy and system optimization. Championing best practices, modern approaches, and continuous improvement to deliver scalable, reliable solutions that enable operational excellence. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression.
Key Responsibilities:
Partner with the business and IT team members to develop, maintain and execute a technology roadmap for merchandising systems to enable business strategies.
Coordinate with business process owners and product teams to align technology solutions with business objectives.
Provide first and second level operational support using ITIL practices, including incident and problem management for system stability, and lead continuous improvement initiatives. Work with external vendors to drive incident resolution and long-term improvement opportunities.
Perform (merchandising) system configuration, set-ups, extensions, and potentially light software development activities.
Gain and maintain business operational and technical SME-level knowledge of merchandising systems and apply Agile principles to guide solution development.
Conduct complex business and systems analysis and work with IT teams to design technical solutions that improve quality and data integrity.
Elicit and document technical requirements and acceptance criteria; review and approve designs throughout development.
Produce documentation including technical designs, flow diagrams, user stories, use cases, and test plans to support development and UAT.
Collaborate within the product team to prioritize refine backlog items with an eye toward technical complexities, plan releases, and ensure timely delivery of business value.
Participate in quality assurance activities such as, but not limited to, test planning and defect management.
Support project delivery schedules through technical planning and resource estimation.
Conduct and participate in knowledge transfer sessions to team members to build cross-functional expertise.
Communicate plans, progress, and issues effectively to management and stakeholders.
What you will bring to the table:
Bachelor's degree in Computer Science, Information Technology, or related field.
8+ years of experience in IT systems engineering or related roles, with proven ability to lead initiatives and influence cross-functional teams.
Strong experience with merchandising systems (Assortment Planning, Product Information Management, Inventory Management and Replenishment, etc.) from design through deployment.
Experience with implementing and/or supporting Intactix (JDA/Blue Yonder Space Planning), Blue Yonder Advanced Replenishment, Informatica Product Information Management, JD Edwards Item Management, and/or D365 Product Information Management/Item Master is a plus.
Proficiency in hybrid (cloud and on-premise systems) environments, and integration of enterprise systems.
Experience leveraging Artificial Intelligence and automation tooling for process automation.
Familiarity with Agile methodologies and ITIL practices.
Excellent communication skills for engaging technical and non-technical audiences.
Strong analytical, organizational, and problem-solving skills.
Experience with MS Office, Azure DevOps, and process modeling tools (e.g., Visio).
Certifications such as AWS, Azure, or ITIL are a plus.
Retail or financial application experience preferred.
Demonstrates Northern Tool + Equipment's 12 Core Competencies.
About Us
Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team.
Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes:
Competitive Pay: Earn $90,300 to $138,330 annually, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday - Friday, complemented by a hybrid work schedule that allows you to work both remotely and in the office.
Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.
Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.
Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility.
Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones.
Incentives: Be rewarded for eligible incentive programs.
When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!
Walser Automotive Group IT Technician
Technical support engineer job in Minneapolis, MN
Walser Automotive Group is driven by our passion for cars and people. For over 60 years, we've led automotive retailing with a transparent buying approach. Family-owned and family-run, we thrive on an inclusive, dynamic culture that values innovation, collaboration, and growth. That's the Walser Way.
Compensation
Up to $28.00/hr,depending on qualifications
What You'll Do
Provide Tier I technical support, assisting with troubleshooting hardware and software issues for internal users
Support installation and configuration of applications and systems, both in-office and at field locations
Deliver friendly, professional helpdesk assistance while learning to take on basic Tier II troubleshooting tasks (network configuration, workstation diagnostics, application performance)
Conduct lifecycle management of hardware and software, ensuring accurate asset records are maintained
Participate in IT projects, helping design milestones, execute tasks, and drive results
Collaborate closely with Support, Infrastructure, and Information Security teams to support organizational initiatives
Participate in on-call rotation and maintain clear, thorough IT documentation
Demonstrate Walser's Core Values every day:
Do The Right Thing - Nothing is worth compromising a relationship
Lead By Example - Be willing to help, no matter how difficult the challenge
Display Positive Energy - A good attitude is highly contagious
Be Open Minded - The only thing that is constant is change
What You'll Bring
2-year degree in a computer-related discipline, relevant certifications, or equivalent experience
Current experience with Windows workstations and Microsoft Entra Admin Center
Strong organizational, technical, written, and verbal communication skills
Ability to manage changing priorities, multitask, and collaborate across departments
Must be at least 18 years old with a valid driver's license and acceptable driving record
Ability to occasionally travel to out-of-state locations
Physical Demands
Frequent movement throughout Corporate Office and other Walser locations
Sitting, standing, reaching, and bending within an office environment
Regular computer use for IT and OEM-required tasks
Safety eyewear and hard-toed, slip-resistant footwear required in dealership service departments
What's in it for you?
Career Growth
Skill Development
Collaborative Team Environment
Project-Based Experience
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Helpdesk Specialist
Technical support engineer job in Minneapolis, MN
Our client is seeking a Helpdesk Specialist to join their team! This position is located in Minneapolis, Minnesota.
Serve as a key resource for onboarding new hires, ensuring seamless setup and system access
Provide Level 2 support for installation, configuration, and operation of hardware and software products
Troubleshoot laptops, desktops, and associated software; escalate unresolved issues to higher-level support
Image machines, load software, and set up email and Office 365 accounts
Respond to hardware/software requests and incident tickets using IT service management tools (e.g., ServiceNow)
Travel occasionally between offices (~6 miles apart) to provide onsite support
Collaborate with team members to maintain a supportive and efficient IT environment
Desired Skills/Experience:
5+ years of hands-on experience supporting desktops and laptops in corporate office environments
Experience with Windows 11 and Office 365; familiarity with MacBooks is a plus
Knowledge of IT ticketing systems (ServiceNow preferred)
Valid driver's license and reliable transportation
Strong problem-solving, communication, and teamwork skills
Ability to work independently and collaboratively in a dynamic environment
Basic Windows certifications (e.g., Microsoft certifications)
Exposure to both Windows and Mac environments
Experience in in-person support roles rather than call center-only roles
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $16.80 and $24.00 Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Technical Services Engineer
Technical support engineer job in White Bear Lake, MN
Technical Service Specialist I- (Pay Scale $60,000-$70,000 annually)
The Technical Service Specialist I is responsible for providing technical support to customers, sales, and product development teams for products and applications. This role involves applying chemistry and problem-solving skills to help customers develop, optimize, and troubleshoot applications and processes using Cortec's products. This role serves as the primary technical interface between the company and its customers, helping to ensure successful product performance, resolve issues, and identify opportunities for growth and innovation through application knowledge and problem-solving.
Responsibilities:
Customer Support:
Provide technical support to customers and sales teams on product selection, use, and troubleshooting through testing and performance evaluations of products.
Investigate and resolve product performance issues through lab testing, data analysis, and collaboration with R&D and Quality teams.
Manage assigned customer projects from start to finish, ensuring timely and accurate results.
Provide independent technical recommendations based on data and field experience.
Conduct customer site visits, trials, and product demonstrations as needed.
Application Support & Development:
Design and execute laboratory experiments to support product recommendations and new application development.
Translate customer needs into actionable technical projects and work closely with R&D to deliver solutions.
Develop and maintain technical documentation, including application guides, technical communications, test methods, and results.
Technical Communication:
Collaborate with Sales and Marketing to provide technical content for presentations, training materials, and product launches.
Deliver customer and distributor training sessions on product technology and application methods.
Quality and Compliance:
Support complaint investigations, root cause analysis, and corrective actions.
Ensure adherence to product quality, regulatory, and safety standards.
Cross-Functional Collaboration:
Provide feedback to Product Line Managers on emerging customer trends and performance requirements.
Support product launches and new application evaluations.
Collaborate cross-functionally with R&D, manufacturing, and commercial teams to resolve product performance or application challenges.
Travel: Occasional plant and customer site visits with up to 15% travel, including domestic and occasional international trips.
MINIMUM EDUCATION:
Work experience or an associate's degree in a technical field.
MINIMUM EXPERIENCE:
2+ years of experience in technical service, applications support, or formulation within the chemical manufacturing industry.
DESIRED QUALIFICATIONS:
Strong analytical, problem-solving, and communication skills.
Ability to manage multiple projects and priorities in a fast-paced, collaborative environment.
Ability to translate complex technical information into practical customer solutions.
Hands-on experience with laboratory testing, formulation work, or process optimization.
Technical Services Specialist II- (Pay Scale $75,000-$85,000 annually)
The Technical Service Specialist II is responsible for providing expert technical support to customers, sales and product development teams for products and applications. This role provides advanced application support by applying chemistry and problem-solving skills to help customers develop, optimize, and troubleshoot applications and processes using Cortec's products. This role partners closely with customers, sales, R&D, and manufacturing teams to ensure product success, deliver innovative solutions, and strengthen the company's technical reputation in the marketplace.
POSITION ACCOUNTABILITIES
Customer Support & Technical Leadership:
Serve as the primary technical contact for key customers, providing high-level guidance on product selection, application, and process optimization.
Lead complex troubleshooting and root cause analysis for product performance or quality issues, coordinating cross-functional teams to deliver effective solutions.
Design and execute laboratory testing, pilot trials, and on-site customer evaluations to validate product performance and application suitability.
Application Development & Innovation:
Drive new application development and product introduction in collaboration with R&D and Product Line Managers.
Translate customer needs into actionable technical requirements, supporting formulation improvements or new product concepts.
Identify market and technology trends to guide product innovation and competitive differentiation.
Technical Communication & Training:
Develop and deliver technical presentations, training, and webinars/seminars for distributors, end users, and internal teams.
Author technical documents including application guides, white papers, technical bulletins, and data packages.
Provide mentorship and technical guidance to junior technical service staff and lab personnel.
Quality, Compliance & Continuous Improvement:
Lead product performance evaluations and complaint investigations using structured problem-solving approaches.
Ensure products meet safety, quality, and regulatory standards for intended use.
Recommend and implement improvements to testing methods, processes, and documentation practices.
Cross-Functional Collaboration:
Partner with Sales, Marketing, and Manufacturing to support commercialization, scale-up, and market launch activities.
Provide technical input for strategic customer development and business growth initiatives.
Travel: Plant and customer site visits with up to 25% travel depending on project and customer needs, including domestic and occasional international trips.
MINIMUM EDUCATION: Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or related technical field.
MINIMUM EXPERIENCE: 5+ years of experience in technical service, applications development or formulation within the chemical manufacturing industry.
Proven experience leading customer projects, trials, or product launches.
DESIRED QUALIFICATIONS
Demonstrated expertise in customer technical support, application development, or cross-functional project leadership.
Strong analytical and problem-solving abilities.
Excellent communication and presentation skills, both technical and customer-facing.
Strong customer service orientation and interpersonal skills
Ability to lead cross-functional initiatives and mentor others.
Skilled in experimental design, data interpretation, and reporting. Proficient in laboratory methods and process optimization.
Field experience leading product trials and demonstrations.
Information Technology Field Technician
Technical support engineer job in Eden Prairie, MN
Job Description: Field IT
Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment.
Primary Skill Required
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Detailed Description of project/Requirement Description
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
L1 level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to Backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA's)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Preferred Skills:
• Excellent problem-solving, communication, and documentation skills
• Ability to work independently and manage technical issues.
• Willingness to learn new technologies and adapt to different roles
Good to have any or more certificates such as:
CompTIA A+,
Microsoft Certified Desktop Support Technician
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Pay = $19.23/hr.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Health Technologies Support & Training Specialist (Entry-Level)
Technical support engineer job in Saint Paul, MN
About the Role:
Are you passionate about using technology and training to make a meaningful impact in your community?
Join a team of forward-thinking professionals at the Wilder Foundation who are committed to innovation, collaboration, and driving change in community mental health. We're seeking a Health Technologies Support & Training Specialist to play a key role in enhancing staff development and improving operational processes within our Health Technologies Team. This team supports the Community Mental Health & Wellness division, focusing on developing and implementing tech-based solutions to improve care quality for clients and streamline workflows for staff.
As a Health Technologies Support & Training Specialist, you'll design, develop, and deliver engaging technical training to ensure staff comprehension and retention. Provide training in classroom settings, one-on-one sessions, and through Wilder's Learning Management System (LMS). Work closely with the Medical Records department to provide data support and assist with daily operations, ensuring compliance with HIPAA regulations. Contribute to improvement initiatives by assisting in, participating in, or leading process improvement projects.
Qualifications:
A related Associate's Degree is required, but we will also consider candidates with equivalent work experience or proven skills. You should have at least two years of experience teaching technical content to adult learners. Familiarity with electronic health records systems and HIPAA guidelines is also required. It is preferred that you have two years of experience in instructional design and technical writing. Experience providing administrative support in a healthcare setting for at least two years is also preferred.
About Company:
At Wilder, we know that supporting whole families starts with supporting the whole person - including our employees. When you work here, you're not just part of a workplace; you're part of a community committed to growth, belonging and well-being. We believe that when our staff thrive, the families and communities we serve thrive too.
We offer a whole family centered Total Rewards package, with competitive pay and benefits - including health, dental, basic life, disability, paid leave, 401k with employer match, employee wellness programs, professional development opportunities, employee resource groups, tuition discounts and development funding. There is no waiting period for employees who are eligible for our medical and dental plans, benefits begin on first day of hire. Eligible federal loans may also qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).
The Amherst H. Wilder Foundation is a nonprofit community organization that creates lasting, positive change through direct services, research and advocacy. Learn more at ***********************
Online Application Information
Our application system works best using Chrome and attaching documents in PDF or Word format. Postings close at midnight Eastern Standard Time.
There are four sections to the application process, please follow these instructions carefully:
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Job offers will be contingent on the applicant‘s proof of authorization to work in the United States and successful completion of a background check and/or other required screenings.
Wilder is an Equal Opportunity Employer. It is the policy of the Amherst H Wilder foundation to provide an equal employment opportunity (EEO) to all persons.
Auto-ApplyHelp Desk Technician I
Technical support engineer job in Shakopee, MN
At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.
Position Overview
The Help Desk Technician I will act as the primary support representative in logging and responding to customer and internal user service requests. This person has the ability to solve more difficult technical issues. Position requires hands-on and remote experience supporting MS Office, Exchange, and Outlook, as well as custom software and other technologies.
Responsibilities
• Respond and use diagnostic tools/techniques to identify and resolve technical problems submitted via helpdesk tickets, phone calls, and emails from end-users. Escalate complex tickets to next level support.
• Document and maintain computer inventory
• Provide customer service and support to employees with software and hardware issues for both Windows and Apple systems.
• Active Directory - Create accounts, alter permissions.
• Manage Office 365 Email Accounts and Distribution Groups
• Troubleshoot LAN and WAN and VPN connections
• Follow Standard Operating Procedures as assigned.
• Assist with setup, configuration, and maintenance of computer systems, software and peripherals on both Windows and Apple systems.
• Assist in the deployment of new hardware and software and ensure all IT equipment is functioning properly and is up to date.
• Assist with all company meetings using AV equipment - microphones, speakers, video camera, sound board.
• Assist with printers.
• Assist with telephone system.
• Familiarity with Microsoft Outlook, Teams, Word, Excel and PowerPoint.
• Ability to participate in an on-call schedule.
Qualifications
MINIMUM QUALIFICATIONS OF POSITION
• Two-year AAS or equivalent IT related education or equivalent work experience.
• Understanding and experience with Active Directory.
• Working knowledge of IT Service Management and Information Technology Infrastructure Library.
• Knowledge and experience with both Macintosh and Windows systems.
• Ability to relate well in a customer service role with end users.
PREFERRED QUALIFICATIONS OF POSITION
• Experience supporting a manufacturing environment a plus
KNOWLEDGE AND SKILLS
• Ability to balance multiple issues in a fast-paced environment.
• Ability to prioritize.
• Good time management skills.
• Familiarity with incident or call tracking response systems.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to work well within a team.
• Ability to think critically.
• Excellent problem-solving skills.
Pay Range USD $23.00 - USD $25.00 /Hr. Pay Statement
The national pay range for this role is listed above. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.
EEO Statement
The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyTechnical Support Specialist
Technical support engineer job in Golden Valley, MN
Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.
Job Description:
The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line.
They are expected to gather information and utilize web and product spec materials to guide customers through a Client product.
This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition.
Tasks and Responsibilities:
Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
Problem Solving - Diagnose and resolve technical hardware and software issues.
Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation.
Qualifications
Basic Qualifications:
High school diploma
Minimal call center experience
Minimum 2 year technical experience and/or technical degree
Additional Qualifications:
Technical or bachelor's degree preferred
Electrical degree or experience preferred
IT Knowledge
HVAC experience
Experience troubleshooting Internet Service Provider equipment
Wireless Networking experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Analyst
Technical support engineer job in Bloomington, MN
This position is an active supporter of FirstService Residential philosophies and culture to staff, clients, and community that advances the FirstService Residential brand in terms of image, reputation, differentiation, and professionalism. As an IT Analyst, primary functions include supporting end user technology and maintain 100% availability of all IT related systems and software to give Regional Offices and On-Site Locations competitive advantage, improved profitability and provide exceptional customer service.
This position will support our Bloomington and Minneapolis corporate offices.
Your Responsibilities:
* Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues.
* Manage the maintenance and lifecycle of IT hardware (desktops, laptops, printers, peripherals) and software, including asset tracking and device refresh initiatives.
* Deploy, configure, and maintain IT systems, including workstations, network equipment, and mobile devices.
* Support and administer cloud-based platforms and applications such as SharePoint, OneDrive, Teams Phone/Room Conferencing, and the company intranet.
* Manage user accounts, permissions, and access control across various IT systems, with proficiency in Active Directory, Microsoft Entra ID
* Administer and support Microsoft Intune for mobile device management (MDM) and endpoint configuration.
* Maintain and troubleshoot SharePoint Online sites, permissions, and document libraries.
* Utilize remote support tools (e.g., GoToResolve, Manage Engine) to resolve technical issues.
* Support Citrix environments including desktops, applications, and VPN access.
* Apply basic knowledge of Cisco Meraki, firewalls, and other network appliances to assist with network support.
* Perform system administration tasks, including managing servers that support market operations such as print servers, file servers, and application servers.
* Create, maintain, and update IT documentation, including SOPs, asset inventories, network diagrams, and user guides.
* Conduct user training sessions and provide guidance on IT tools and cybersecurity awareness.
* Assist with new hire onboarding and IT orientation, ensuring timely setup of IT resources and accounts.
* Participate in regional and national IT initiatives and projects, collaborating with internal teams and external vendors.
* Manage small to medium-sized IT projects, including planning, execution, and delivery, ensuring alignment with organizational goals and timelines.
* Support IT compliance efforts, including audits, risk assessments, and policy enforcement.
* Monitor and respond Network and Security Alerts
* Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives.
* Effectively communicate with team members, associates, and leadership regarding task-relevant information
* Document all work in the ServiceDesk system promptly, accurately, and with sufficient detail, ensuring follow-up until resolution, and complete all tickets assigned.
* Active Directory/Microsoft Entra: Manage user accounts, assign and remove permissions, reset passwords, create and disable accounts, and manage MFA.
* Collaborate closely with regional and national IT teams to align technology initiatives, ensure consistent standards, and support enterprise wide infrastructure and systems integration
Skills & Qualifications:
* Minimum of 2-4 years of experience in IT support, systems administration, or a similar role.
* Combination of Associates Degree and or IT related certifications (Microsoft, CompTia, Cisco) in related field desirable
* Active CompTia A+.Network+ or Secuiry+
* Valid State Driver's License
* Proficient in English
* Strong knowledge of Windows operating systems, Active Directory, and Office 365.
* Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection
* Technical skills and experience in Local and Wide Area Networks
* Highly motivated with the ability to work independently.
* Strong troubleshooting skills
* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical
* users.
* Excellent customer service skills and a user-focused approach to IT support.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match.
Compensation: $70,000 - $75,000 annually
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Technical Support Team Lead
Technical support engineer job in Minnetonka, MN
At Unifeye Vision Partners (UVP) our mission is simple: to partner with leading eye care practices and support them in their quest to improve the quality of their patients' lives. We are building the leading, nationally recognized integrated eye care community in the country through these partnerships and our commitment to upholding our mission and core values. UVP has a new opening for a Technical Support Team Lead in Minnetonka. SUMMARY The Technical Support Team Lead will be responsible for day-to-day end user and systems support and maintenance and provide guidance and mentoring to colleagues. Starting pay is $25.00-30.00/hour. ESSENTIAL DUTIES AND RESPONSIBILITIES
Utilize ticketing system to receive, troubleshoot, and resolve support requests.
Work closely with Application Specialists to support, troubleshoot and resolve core application issues.
Coordinate with third party vendors and additional IT resources to provide technical support to end users via phone, email and/or in person.
Participate and assist with new software and hardware implementations, create documentation, and perform software testing and evaluation as needed. Implementations or new deployments may require hours to be worked after regularly scheduled weekday hours or on weekends dependent on each situation.
Work closely with users from all levels on related projects to utilize resources, prioritize tasks, and ensure quality and on-time delivery.
Adhere to all regulatory requirements. Assist with the development of processes and procedures to ensure compliance with regulations and requirements.
Train/develop/mentor both new and current Support Specialist to ensure end users receive a great experience every time.
Take lead on applicable projects that IT is involved in and report progress back to manager while adhering to project deadlines and communicating with affected parties.
Other duties as assigned.
EDUCATION AND/OR EXPERIENCE
Bachelor's degree plus four or more years' experience supporting the IT function, or an equivalent combination of education and experience. Previous IT experience in healthcare preferred.
Functional knowledge of Windows and Mac Operating Systems, Microsoft Office, SharePoint, and Active Directory required.
Very strong conceptual, analytical, judgment and communication abilities, with an emphasis on the ability to communicate with technical and non-technical audiences.
The ability to lead by example, mentor others, and manage projects will ensure candidate excels in this position.
HOURS & TRAVEL
Must be able to travel to all UVP MN locations as needed. Must have a reliable transportation. Company will reimburse for mileage when traveling between sites.
BENEFITS
Health Insurance (medical, dental, vision, HSA)
Paid Time Off (PTO)
Holiday Pay
401K Retirement Savings Plan
Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
Employee Assistance Program
Employee Discounts
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Help Desk Support
Technical support engineer job in Columbia Heights, MN
Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
Job Description
Position Details:
Title: Help Desk Support
Duration: 6 month (may extend)
Location: Columbia Heights, MN
Responsibilites:
• Perform diagnostics on PC hardware failures and resolve any problems with software applications
• Work closely with Helpdesk Support Technicians on support of our remote employees
• Assist in inventory of our hardware supplies
• Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards
• Maintain service levels while minimizing end user downtime with prompt response and turnaround
Additional Information
To apply:
Please contact Monil Narayan at **************
IT Network Administrator
Technical support engineer job in Elk River, MN
This position as a network administrator is responsible for overseeing\maintaining the organization's corporate LAN/WAN, the VMware environment, Servers and Virtualization, and the network security including firewalls. Duties include working with other IT staff and company employees to identify network needs, security risks, maintain physical servers, and virtual equipment.
Responsibilities
Essential Job Functions
* Provide support for day-to-day operations of servers and the networks that connect them. Diagnose problems with LAN\WAN network equipment and perform repairs or upgrades when appropriate.
* Evaluate and recommend solutions for network equipment and communications.
* Support and manage AWS Virtual Private Clouds (VPCs), subnets, route tables, and network gateways.
* Installs, configures, patches, and maintains network equipment such as switches, firewalls, wireless ap's VPN's, and UPS's. This would include overseeing network security to include appliances, software, and procedures.
* Perform ongoing capacity measurement and planning for network equipment, physical and virtual servers.
* Fully support, configure, maintain, monitor, and upgrade the corporate VMware environment. This would include the EXSi environment, physical servers, patches, firmware updates, error investigationemediation and administration of the corporations SAN.
* Maintain and assist with testing and creating an etwork business continuity and disaster recovery plan.
* Assist Systems team with managing servers, CommVault backups, patching, and Active Directory functions.
* Monitor network performance (availability, utilization, throughput and latency).
* Update Key Performance Indicators (KPI's).
* Perform risk assessment, problem management, and resolution.
* Support and comply with the company Quality System, ISO, and medical device requirements.
* Read, understand, and follow work instructions and standard work
* Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
* Understand customer needs and the core business markets we serve
* Ensure business systems are implemented, maintained, and functioning properly
* Participate in required company meetings
* Maintain an organized work area (5S)
* Participate in the Operational Excellence Program
* Complete all other work duties as assigned
* Ability to work in a manufacturing environment.
Qualifications
Minimum Requirements, Education & Experience
* WatchGuard Firewall experience - Required
* VMware experience
* Advanced Server OS support
* Active Directory Experience
* Associate degree in an IT--related field
* Competence in LAN/WAN technology including VPN, TCP/IP.
* Experience with Cisco and HPE switching equipment
* Experience with cloud and/or hybrid architecture for compute and storage.
* Clear and effective verbal and written communication skills
* Attention to detail
* Organizational skills
* Ability to work in a fast-paced team environment
* Ability to prioritize and multitask
Desirable Criteria & Qualifications
* Bachelor's degree in Computer Science or related IS field
* Experience with ERP, CRM, and other Business Systems
* Certificates in Project Management
* Continuing Education; including participation in local chapters, associations, and/or organizations
Pay Range
USD $81,000.00 - USD $101,200.00 /Yr.
Pay Range Details
This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range.
Company Benefits
All Employees:
Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees.
20+hours:
Cretex's medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.
30+ hours:
Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.
(Some benefits are subject to eligibility criteria.)
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Auto-ApplyProduction Support Technician IV (Onsite)
Technical support engineer job in Burnsville, MN
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: **********************************************************************************************
Security Clearance:
None/Not Required
Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology.
This job is for a Production Support Technician, covering the Air Data Sensors portfolio of products on 3rd shift. You will support the needs of the manufacturing floor in real time, helping to answer questions and remove barriers to production.
You will also have opportunities to apply your advanced skills solving complex problems and adapting procedures, processes, and techniques. To be successful accomplishing tasks and goals in this position, you will need experience making sound, data driven decisions and taking calculated risks.
You will have the opportunity to develop your skills and career learning from senior professionals and following your individual development plan.
WHAT YOU WILL DO:
* Identify, disposition, and help progress products that are non-conforming.
* Support manufacturing activities through the resolution of production problems, fabrication of complex hardware, equipment, and training.
* Self-manage workflow throughout area with minimal guidance, to achieve team goals.
* Estimate timeline of defect resolution or process enhancements.
* Identify and correct minor process, material, design, or equipment problems
* Actively participate in material review activities including troubleshooting of non-
* Conformances and disassembly of nonconforming products to identify root cause.
* Perform mid-level (moderately complex) testing or mechanical operations on production/repair hardware including troubleshooting to component level.
* Provide skill specific training to improve technique and/or understanding of theory of operation.
* Perform technical tasks based on written or verbal instructions. Utilize technical assets.
* Utilize microelectronic, electronic, optical, electro-optical, mechanical, or electromechanical equipment.
* Perform advanced troubleshooting, calibration or modification of hardware, fixtures, and software.
* Apply technical expertise in the Quality Escape evaluations,
* Help in development and maintenance of complex products, devices, tests, or procedures under constantly changing conditions
* Assist in designing fixtures or mechanical parts.
* Provide technical solutions to engineering.
* Participate on safety initiatives.
* Provide accurate recording of time changes, test data. Parts usage, etc. This requires data interpretation.
* Generate reports from test results and communicate results or take immediate corrective action to assure proper disposition of items in question.
* Utilize multiple databases to create/use necessary information to provide information for decision making requiring judgment.
* Manage technical assets which requires support from personnel, outside sources, and other functional groups to complete tasks.
* Requisition, manage, and maintain technical assets.
QUALIFICATIONS YOU MUST HAVE:
* Typically requires HS diploma (or equivalent, e.g. G.E.D in the US) or vocational/technical education in related discipline with a minimum of 4 years of relevant experience
* 4+ years of experience as a production support technician.
QUALIFICATIONS WE PREFER:
* Strong mathematical skills
* Previous manufacturing work experience
* SAP experience
* Strong blueprint understanding
SCHEDULE:
3rd Shift
Friday, Saturday, Sunday 6AM-6:30PM
WHAT WE OFFER
BENEFITS
Some of our competitive benefits package includes:
* Medical, dental, and vision insurance
* Three weeks of vacation for newly hired employees
* Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
* Tuition reimbursement program
* Student Loan Repayment Program
* Life insurance and disability coverage
* Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
* Birth, adoption, parental leave benefits
* Ovia Health, fertility, and family planning
* Adoption Assistance
* Autism Benefit
* Employee Assistance Plan, including up to 10 free counseling sessions
* Healthy You Incentives, wellness rewards program
* Doctor on Demand, virtual doctor visits
* Bright Horizons, child and elder care services
* Teladoc Medical Experts, second opinion program
* And more!
Learn More & Apply Now!
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
The salary range for this role is $50,924 - $95,511. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyIT Systems Administrator
Technical support engineer job in Andover, MN
Job Description
Dynamic Sealing Technologies (DSTI) of Andover, MN is seeking a hands-on IT Systems Administrator to join our small but diverse technology team. In this role, you'll manage the full spectrum of our IT systems- from troubleshooting user issues to maintaining virtual servers, networks and firewalls. This position is ideal for an experienced IT professional who thrives on variety, independence, and seeing projects through from start to finish.
What You'll Do:
Manage and maintain DSTI's core network and systems across multiple locations, ensuring stability, reliability and security.
Triage and resolve incoming IT support requests, providing responsive assistance to users via phone, email or in person.
Plan and execute IT projects including system upgrades, network enhancements, and server migrations.
Configure, monitor, and maintain virtual environments, servers, firewalls, and related infrastructure systems.
Manage user accounts, permissions, and IT asset inventory.
Administer system backups, replication, and disaster recovery processes.
Support and enforce cybersecurity and compliance standards (e.g., NIST 800-171, CMMC, ISO 9001)
Document IT processes and create user guides to improve efficiency and consistency.
Collaborate with the Information Systems Manager to plan long-term infrastructure improvements.
Stay informed on emerging technologies and recommend practical solutions to improve reliability or performance.
Provide after hours support as needed for critical issues or maintenance windows.
What You Bring:
Bachelor's degree in information technology or related field.
5+ years of IT experience, including at least 2 years in systems administration for small or mid-sized businesses.
Strong working knowledge of Windows Server, Active Directory, Group Policy, and virtualization (VMware or similar).
Understanding of networking concepts and configuration (DNS, DHCP, VLANs, NAT, routing).
Experience with scripting tools (PowerShell, Bash, SQL) for automation and routine administration.
Understanding of backup and disaster recovery procedures and policies.
Experience managing VOIP systems, firewalls, and endpoint security tools.
Excellent troubleshooting, communication, and documentation skills.
Ability to prioritize and manage multiple tasks effectively, focusing on doing the right work at the right time.
Willingness to provide occasional after-hours support for maintenance or emergencies.
About DSTI
We are a publicly owned global manufacturing company that designs and produces high-performance custom fluid sealing solutions for multiple industries including medical, aerospace, oil and gas, food packaging, and alternative energy.
We seek employees who share our desire to be part of something bigger than ourselves.
We are open minded: We take an optimistic and "can-do" approach to the opportunities and challenges we face.
We are one team: Win or lose, we trust and support each other, find agreement and work together as one.
We get results: We love getting things done and execute fearlessly and strategically to create success for our customers, our team and ourselves.
We enjoy what we do: We are passionate about creating a better world and believe it's all about enjoying what you do, having fun while doing it and celebrating the wins.
We seek progress: We learn from everything we do and move with speed and agility to innovate, evolve, and adapt as necessary to maximize impact.
For the health and well-being of our valued employees, we also offer medical insurance with a company HSA contribution, dental, vision, paid short-term and long-term disability, a 401(k) plan with company contribution, paid holidays, paid time off (PTO), paid term life insurance, and ongoing tuition reimbursement.
Flexible Work Schedule
The typical schedule would be Monday - Friday from 8:00 am to 4:30 pm with some flexibility. Due to the high level of collaboration within our teams as well as the hands-on support nature of this role, we prefer you to be physically present in our Andover, MN location.
Ready to Join Our Team?
If you feel that you would be right for this IT Systems Administrator position with Dynamic Sealing Technologies, please fill out our initial 3-minute, mobile-friendly application. Select applicants will receive a link to complete a more in-depth application.
DSTI is an EOE/Veterans/Disability employer.
Job Posted by ApplicantPro
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Technical support engineer job in Coon Rapids, MN
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Walser Reconditioning Center Journeyperson Technician
Technical support engineer job in Saint Paul, MN
Journeyperson Technician - Walser Automotive Group
Join a family-owned automotive leader with 70+ years of excellence. As a Journeyperson Technician, you'll perform skilled diagnostics, maintenance, and repair work to ensure every vehicle meets the highest standards of performance and safety, all while working at the Walser Reconditioning Center, our largest operation supporting dealerships behind the scenes.
Compensation:
• $29.00-$35 hour based on production.
• Opportunities for growth and development
What You'll Dod
• Perform repairs and maintenance accurately and efficiently following factory standards
• Diagnose and recommend additional service work as needed
• Communicate promptly with Service Advisors and the Parts Department
• Road test vehicles to verify quality of repairs
• Stay current on manufacturer bulletins, recalls, and training programs
• Document all work performed using TruVideo and Estimate Tools
• Maintain a clean, safe work environment and follow all safety procedures
• Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You'll Bring
• 18+ years old with a valid driver's license and acceptable driving record
• Automotive degree/certificate or 3+ years of professional experience required
• Current ASE Certifications required
• Strong diagnostic, teamwork, and communication skills
• Ability to lift up to 50 lbs. and work on your feet for extended periods
What's in it for you?
Career Growth
Paid Training & Skill Development
Team-First Environment
Recognition Programs
Apply today and continue mastering your craft with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.