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Technical support specialist jobs in Americus, GA

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  • Information Systems Technician

    Aspire Behavioral Health 3.8company rating

    Technical support specialist job in Albany, GA

    . Organizational Relationships Information Systems Technician Work Unit: Administration (Information Technology) Employee: County: Dougherty Immediate Supervisor: IT Manager B. Qualifications Training and Experience: Training and experience leading to competencies needed to independently provide technical support to computer users in an assigned office area. Competencies & Skills: Technical: Electronics troubleshooting, analyzing information, equipment maintenance, reporting skills, and comprehensive knowledge of both personal computer (PC) and Local Wireless Area Networks (W/LAN). Administration: Server administration, hardware and software management, CCTV installation and configuration, management of virtual private networks, and network performance tuning. General: LAN knowledge, problem solving, strategic planning, multi-tasking, quality focus, coordination, technical understanding, and quick study with technical zeal. Soft Skills: Possession and application of skills in oral communication and decision making; highly developed competencies in customer service and interpersonal skills. Flexibility: Ability to install and provide support for PC and LAN hardware/software, and possession of a strong desire to learn and be flexible regarding new technology and methodology. C. Equipment That Requires Safe and Effective Use Vehicle (Company Fleet or Personal Vehicle as needed). D. Bloodborne Pathogen Category Category III: Employee performs assigned tasks which involve no exposure to blood or other potentially infectious material. E. Mandatory Training Category Administration F. Performance Improvements Goal: To continually improve the delivery of service by improvement of consumer outcomes and satisfaction. Expectation: All employees have a role in performance improvements and are expected to interact collaboratively with co-workers and other contacts to provide consistent, high-quality, consumer-focused services. G. Age-Related and Special Needs of Population (Specific Competencies) Work requires the knowledge and skills necessary to provide direct consumer services appropriate ____________________ whose age ranges from _____________ to ________________. (Disability of Consumer) H. Assigned Duties Duties include, but are not limited to: Resolve all issues related to desktop management. Manage Active Directory, Electronic Medical Record (CareLogic), and the organization's agency-wide applications users. Perform information control reviews, including system development standards, operating procedures, system security, programming controls, communication controls, backup and disaster recovery, and system maintenance. Maintain and develop computerized audit software. Prepare and present written and oral reports and other technical information in a pertinent, concise, and accurate manner for distribution to management. Troubleshoot a variety of computer issues. Offer technical support on-site or via phone or email. Serve existing accounts by analyzing work orders, planning daily travel schedules, investigating complaints, and conducting tests. Establish service by studying system requirements, ordering and gathering components and parts, completing installation, and performing acceptance tests. Keep personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs. Document service and installation actions by completing forms, reports, logs, and records. Provide training to staff on all resources necessary to complete day-to-day tasks. Perform miscellaneous job-related duties as assigned. Day-to-Day Breakdown The following list outlines your daily responsibilities, categorized by their time allocation: 1. Hardware Deployment, Installation & Infrastructure (25%) Day-to-Day: Prepare, image, and install workstations for new and existing staff using standardized automated tools. Physical Setup: Mount and install monitors, security cameras (CCTV), and wireless Access Points (APs) at various locations. Network Support: Installs and supports LANs, WANs, network segmentations, Internet, and Intranet systems. Peripheral Management: Assures networking peripherals are properly licensed/registered and coordinates backups in accordance with the Disaster Recovery Plan. 2. New Employee Orientation & Account Management (25%) Onboarding: Conducts trainings for new employees and provides users with credentials. Account Setup: Assist with user account creation (Active Directory) and set up accounts for our Electronic Medical Records (EMR) system (CareLogic). Compliance: Maintain user profiles by adding necessary professional certifications and licenses to ensure accurate billing compliance. Documentation: Create training manuals and procedure documents to assist users with common issues. 3. On-Going Operational Support & Help Desk (20%) User Support: Manage the help desk queue, solving tickets with patience and kindness for staff members. Troubleshooting: Identify and resolve routine software, connectivity, and hardware issues. Communication: Responds to questions in a timely manner and provides clear, accurate information to provide end-users with sufficient knowledge to perform tasks efficiently. Problem Solving: Actively look for recurring technical issues and report them to senior staff for root-cause analysis. 4. Network Development & Security (15%) Recommends standards, specifications, and methodologies for network operation. Recommends network solutions which enhance operational efficiency and meet the needs of the agency's mission and values. Performs information control reviews regarding system security and backup procedures. 5. Business Operations & Department Management (15%) Discusses support requirements and submits appropriate recommendations. Meets financial requirements by submitting information for budgets and monitoring expenses. Assists in preparing long-range plans referencing the system development life cycle. Operational Requirements Availability (On-Call): Mandatory on-call rotation to support 24/7 facilities. You are paid for all active on-call time. Travel: Frequent travel to clinic/residential locations. We maintain a fleet of company vehicles; however, if unavailable, you may be required to utilize your personal vehicle. Mileage will be reimbursed. Compliance: Strict adherence to HIPAA and federal patient privacy laws is required. Physical Ability: Ability to lift up to 50 lbs and climb ladders. NOTE: All relevant information is subject to verification. ASPIRE BHDD does not refuse services or employment to anyone based on race, color, national origin, gender, disability, age, or religious or political opinions or affiliations. THIS POSITION IS COVERED UNDER THE GEORGIA MERIT SYSTEM OF PERSONNEL ADMINISTRATION AND MUST BE FILLED IN ACCORDANCE WITH THE RULES AND REGULATIONS OF THE STATE.
    $36k-55k yearly est. 19d ago
  • IT Service and Incident Analyst II

    Global Payment Holding Company

    Technical support specialist job in Columbus, GA

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Works to perform a set of activities where specialized roles / functions provide value to customers in the form of Incident Management, Change Management, and/or Problem Management. Collaborates with internal technical resources for incident and problem management, responding to issues with actual or potential impact to client service. Ensures the determination of root cause and resolution of incidents within appropriate timescales. Creates and manages post incident analysis, trends, reports, metrics and action recommendations and tracking. Drives the change process with minimal impact to client service. What Part Will You Play? Enters and participates in the scope and impact evaluation of an incident into the corporate ticketing system and Incident Tracking System to document the status and resolution of incidents. Annotates the steps taken to reach incident milestones to come up with a technical timeline within the incident tracking system and close the ticket when service has been restored. Engages, escalates, and communicates notifications as needed to level 3 technical support, management, and critical incident management. Opens Meet Me Lines (MML) for technical teams to gather and begin working towards a resolution. Coordinates internal technical and business teams in the resolution of incidents impacting client service delivery and in the identification of action plans. Provides technical feedback for communication to internal and external clients. Assesses incident criteria to determine if formal root cause analysis is needed. Collaborates with Technical resources to determine the root cause of an incident and provides a written incident report within the Client SLA/OLA delivery time. Provides problem management action plans within appropriate timescales; escalates as needed. Assist other Senior Analysts with trend analysis and action recommendations and action tracking. Ensures all change activities follow appropriate processes for planning and authorization. Ensures supplier change processes are aligned to client contractual requirements. Champions and supports the change management function, ensuring understanding and compliance with standard methods, processes and procedures from all internal and external parties. Facilitates the service transition process by maintaining the product catalogue in line with current business requirements. Participates in the continual service improvement process by providing feedback concerning their role and key data points to enhance existing process and service in line with enterprise policy. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: Experience with various technologies and IT Services. Major in Computer Science strongly preferred, other majors considered. Willing to accept additional experience in lieu of a degree. Typically Minimum 2 Years Relevant Exp Preferred Qualifications ITIL Foundations (current version) certification What Are Our Desired Skills and Capabilities? Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments. At Global Payments our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. We aspire to ensure fair treatment, access, opportunity and advancement for all team members. We believe all team members should be able to bring their true, authentic selves to the workplace and feel accepted, engaged and understood. Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: **************************************************************** Applicants MUST be authorized to work in the U.S. We are unable to sponsor or take over Sponsorship of an Employment and/or Student Visa at this time or any time in the near future for sponsorship. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
    $47k-75k yearly est. Auto-Apply 22d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Columbus, GA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-43k yearly est. 16h ago
  • Staff IT Specialist

    Mercer University 4.4company rating

    Technical support specialist job in Warner Robins, GA

    Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it. Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply. Job Title: Staff IT Specialist Department: MERC College/Division: Mercer Engineering Research Center Primary Job Posting Location: Warner Robins, GA 31088-7810 Job Details: Mercer Engineering Research Center (MERC), a research institute of Mercer University, provides high quality engineering, scientific, and technical support services to both government and private industry customers. MERC is recruiting for a Staff IT Specialist to join the Network Systems Directorate. DUTIES AND RESPONSIBILITIES * Provides technical assistance regarding computer software or hardware operation to resolve problems. * Receives and responds to incoming calls, e-mails, and/or work orders regarding desktop problems. * Enters commands, conducts computer diagnostics, and observes system performance to verify accurate operations and identify errors. * Sets up equipment and ensures proper installation of cables, operating systems, and software of desktops for current and new employees. * Installs, configures, tests, maintains, monitors, and troubleshoots end-user workstations and related hardware and software in order to deliver required desktop service levels. * Maintains records of daily support requests to include problems, corrective actions taken, and installation activities. * Coordinates major hardware or software resolutions with vendors for service. * Communicates with users and their manager to establish requirements for problem resolutions, new systems, or modifications. * Responsible for support and execution of other tasks as assigned. REQUIRED QUALIFICATIONS: * US Citizenship is required. * Ability to obtain and maintain a DoD Security Clearance. * An undergraduate degree in Computer Science or Information Technology or related discipline from an accredited institution; or a high school diploma and 1 year of directly related experience; or a combination of education and directly related experience. * Demonstrated technical experience with basic personal computer hardware and software, including Windows, Microsoft Office, email clients, and TCP/IP networking. * Ability to install, repair, and troubleshoot hardware, software, and peripheral devices. * Effective written and oral communication skills. * Service-oriented and able to communicate and interface with users, peers, and vendors. * Ability to conduct research into PC issues and products as required. * Ability to read and understand technical manuals, procedural documentation, and OEM guides. * Ability to lift and transport heavy to moderately heavy objects, such as computers, servers, and peripherals. * Additional requirements may be added as appropriate and as specified in the specific Personnel Requisition Form. Final rank will be determined on the qualifications of the selected candidate. Application must include a cover letter and resume. BENEFITS OF WORKING AT MERC MERC is a non-profit research institute of Mercer University, a private university founded in 1833. Established in 1987 in Warner Robins, GA, MERC employs more than 200 engineers, scientists, professors, and support staff, who provide sustainable research solutions to government agencies, the Department of Defense, and commercial customers around the world. Warner Robins and the middle GA area are located 90 miles south of Atlanta and within easy driving distance of both the beach and mountains. The area is known for its Southern-style music, food, and restaurants and has a rich cultural and art presence, along with excellent health care and schools. MERC offers a generous benefits package including health and dental insurance, retirement, tuition reimbursement, vacation/sick leave accrual, and holiday pay. Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: ********************************** Scheduled Weekly Hours: 40 Job Family: Staff MERC Exempt EEO Statement: EEO/Veteran/Disability
    $73k-106k yearly est. Auto-Apply 32d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Albany, GA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $30k-41k yearly est. 60d+ ago
  • Desktop Support Technician Level III

    Tyto Athene 4.2company rating

    Technical support specialist job in Warner Robins, GA

    Tyto Athene is searching for a **Desktop Support Level III** to join our team in Warner Robins, GA. This is a complex, multi-year contract supporting the Air Force Reserve Command (AFRC) Information Technology (IT) Services. **Responsibilities** : + Oversees the productivity of 10 Command Focal Point (CFP) personnel + Provides support to end-users for PC, server, mainframe applications, and hardware. + Performs configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals + May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates or recreates user problems to resolve operating difficulties. + Recommends systems modifications to reduce user problems. + Maintains currency and highest level of technical skill in field of expertise. **Qualifications** **Required:** + Recommend 5 or more years of experience managing network modernization work or system projects of similar scope and complexity. + Experience as a desktop support technician or equivalent. + Capabilities needed to deliver in-person and remote IT aid. + Fantastic installation, diagnostic, upgrade, and restoration abilities. + Excellent vertical and lateral thinking. + Superb time management skills. + Clear written and verbal communication. + Forbearing, flexible, and supportive + Active CompTIA IAT Level II certification (SecurityPlus+, etc.) + Provide onsite support at Waner Robins AFRC in GA. **Clearance:** + Active DoD Secret clearance **About Tyto Athene** **Compensation:** + Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The hourly range for this position is typically between $27.00 to $30.00. This does not guarantee a specific hourly/salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. **Benefits:** + Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave. Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law. Submit a Referral (***************************************************************************************************************************************** **Location** _US-GA-Robins_ **ID** _2025-1569_ **Category** _Information Technology_ **Position Type** _Full-Time_
    $67k-96k yearly est. 47d ago
  • Revenue Cycle Data & Systems Specialist

    SGA Dental Partners

    Technical support specialist job in Albany, GA

    The Revenue Cycle Data & Systems Specialist plays a key role in ensuring the integrity, accuracy, and performance of revenue cycle data and technology systems. This role focuses on optimizing system configuration, managing clearinghouse functions, and supporting key processes that directly impact reimbursement accuracy and operational efficiency. The ideal candidate is analytical, detail-oriented, and passionate about using data and technology to drive operational excellence in healthcare revenue cycle processes. Key Responsibilities Maintain fee schedules in the PMS to ensure accurate charge capture and compliance with payer contracts. Build and maintain insurance plans including plan configurations, fee schedule alignments, and benefit setups. Serve as a subject matter expert for revenue cycle systems, including practice management, clearinghouse, and contracting platforms. Partner with RCM leadership and cross-functional teams to support process automation, data validation, and technology optimization initiatives. Monitor system performance and troubleshoot data or interface issues between platforms (e.g., PMS, EHR, clearinghouse, x-ray platforms and analytics tools). Support implementation and integration projects for new technologies or system enhancements. Collaborate with IT, finance, and operations to align data definitions, ensure consistent reporting, and maintain system security. Provide user training and documentation to improve system adoption and accuracy across the revenue cycle team. Identify opportunities for process improvement and assist with system testing, training, and documentation as needed. Qualifications Bachelor's degree in Business Analytics, Information Systems, Finance, or related field (or equivalent experience). 3-5 years of experience in healthcare or dental revenue cycle analytics, systems management, or data reporting. Strong proficiency in Excel and familiarity with business intelligence tools (Power BI, Tableau, or similar). Understanding of RCM metrics such as AR days, denial rates, collections, and net revenue performance. Excellent problem-solving skills and attention to detail. Ability to communicate analytical insights effectively to both technical and non-technical audiences. Benefits We Offer: Paid Holidays and Paid Time Off (PTO) 401(k) Retirement Plan Health and Vision Insurance Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program Supplemental Coverage (Disability, Critical Illness, Accident) Career Growth and Development Opportunities We're proud to be part of SGA Dental Partners, a group of practices across the Southeast committed to clinical excellence and community care. Apply today-we'd love to meet you!
    $77k-108k yearly est. Auto-Apply 56d ago
  • Refueling Services Technical Specialist - Perry or Davis Besse

    Vistra 4.8company rating

    Technical support specialist job in Perry, GA

    If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. This position performs advanced technical/engineering problem solving in support of nuclear plant operations. This role is responsible for providing technical advice in support of critical technical decisions. The successful candidate possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations. This role is the primary owner of all Reactor Services tooling and equipment including fuel handling equipment; works with fellow Technical Assistants and the Fleet team to drive consistency in both processes and tooling across the Vistra Fleet Reactor Services Team. Job Description Key Accountabilities Primary owner of fuel handling equipment to include PM schedules, corrective maintenance tracking, and upgrade implementation. Primary owner of reactor services tooling to include PM schedules, corrective maintenance tracking, upgrades, replacements and budgeting. Responsible for coordinating with RP / Decon to support RCA work to perform tooling rebuilds and work. Coordinate with OEM to develop long term tooling health programs for each tool. Drive elimination of deficient conditions for Refueling Services tooling and equipment (critical and non-critical) to manage the work order backlog and refueling equipment reliability. Provide assistance with tooling assessments to validate fleet tooling needs and coordinates with the other Fleet Technical Assistants to ensure that tooling is consistent across the Vistra fleet and synergies are maximized. Provide in-depth technical expertise to assist with the development of engineering change packages. Provide technical expertise and consultation through direct involvement to identify and resolve equipment and system problems. Create and track technical tasks to ensure completion of reliability/design/performance issues with head area maintenance and underwater tooling and equipment. Perform basic technical tasks assigned by supervision applying general engineering principles. Assist with the preparation of plans and specifications, verifying that they are accurate, complete, and timely and that they have maintained proper configuration management and used standard practices, design criteria, procedures and code. Work as part of the fleet team to evaluate Reactor Services activities and recommend equipment, new concepts and techniques to improve performance, reduce costs, correct design, or improve worker safety. Provide planning support as allowed by site contract for work orders for site refueling services. Gain access to P6, become proficient and work with the outage scheduler to develop the Refueling Services outage schedules. Perform safety and human performance observations of refueling services personnel during outage and non-outage work periods. Must be willing to travel to other Vistra Nuclear Plants in support of outages, dry cask storage, and outage prep activities. Additional travel may be required for training at various OEM facilities as well as benchmarking opportunities at workshops and other utilities. All other job assignments and/or duties pursuant to company policy as approved by the Fleet Director of Refueling Services. Support outages as needed to assist in delivering outage goals. Attend outage readiness meetings as required. Recognizing outages periods are the highest risk period for nuclear safety; Assist the Site Manager to drive readiness to minimize risk. Support applicable Outage Milestone closure and adherence to ensure work readiness Support a pool ERO position Education, Experience, & Skill Requirements REQUIRED: Bachelor's degree in engineering (chemical, civil/structural, electrical, industrial, mechanical or nuclear) or technical discipline (e.g. chemistry, computer science, mathematics, or physics) with 3 years of industry OR Current or previous Senior Reactor Operator or Reactor Operator license with 3 years of industry experience OR Associates/non-technical 2-year degree/completion or a relevant, skilled trades apprenticeship program (e.g., boilermaker, pipefitter, operating engineer) with 5 years of Reactor Services industry experience OR 5 years of Military experience either in the Navy Nuclear program or a similar technical program OR High school diploma/GED with 7 years of Reactor Services industry experience PREFERRED QUALIFICATIONS: Advanced engineering / technical degree or related coursework or Training Fuel Handling Qualifications, Experience and/or Knowledge (advanced industrial maintenance experience and knowledge may be substituted) Knowledge of Lifting, Rigging and Material Handling Industry Standards Proficient and knowledgeable in typical IT applications, Microsoft Office Suite, Work Management Software (Maximo), Scheduling Software (P6), etc. Technical Writing Experience Supervisory Qualifications and Experience Key Metrics Safety Excellence Continuous Improvement Problem Solving / Decision Making Results Orientation Job Family Plant Operations Company Vistra Nuclear Operations Company Locations Perry, OhioOhio We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.
    $43k-81k yearly est. Auto-Apply 47d ago
  • Independent Contractor-Family Support Services

    Health Connect America 3.4company rating

    Technical support specialist job in Columbus, GA

    Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities Scope of Services The Independent Contractor-Family Support Services will provide family support services designed to improve family functioning and child well-being. Services may include, but are not limited to: Coordinating with community providers to facilitate comprehensive care and referrals for families Participating in collaborative case planning and case review meetings, when requested Delivering case management activities such as: Supervised visitation Parent aide support Behavioral Aide Transportation Crisis intervention Advocacy and linkage to services (including drug screening facilitation if applicable) Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS. Offering parenting education and modeling positive parenting strategies Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment Maintaining documentation of services rendered, including case notes and service logs, in accordance with agency expectations Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate Qualifications Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice) or High School Diploma/GED with at least 5 years of verifiable experience in the field Strong understanding of family systems, trauma-informed care, and community resources Reliable transportation, valid driver's license, and proof of insurance Willingness to complete required background checks and contractor onboarding Deliverables Timely submission of service logs, progress updates, and reports Accurate documentation aligned with billing and reporting standards Services provided in accordance with contract terms, including hourly or task-based invoicing Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Performing work at Health Connect America and it's companies as an Independent Contractor is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
    $34k-44k yearly est. Auto-Apply 30d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Technical support specialist job in Lumpkin, GA

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 57d ago
  • IT Specialist JR

    Avening Management and Technical Services

    Technical support specialist job in Albany, GA

    Under immediate supervision, install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT).
    $43k-56k yearly est. 60d+ ago
  • Expert Security Support Specialist

    Tactica Solutions

    Technical support specialist job in Columbus, GA

    and Responsibilities Tactica Solutions is seeking an Expert Security Support Specialist to provide full-scope Physical, Personnel, Special Access Program (SAP), Industrial, and Special Security support to USSOCOM operations. This position ensures secure operations and compliance with DoD security policies, supporting SCIF planning, accreditation, inspections, and foreign disclosure processes. Typical Job Duties and Tasks: Provide expert-level physical, personnel, industrial, SAP, and special security support. Advise and assist on SCIF planning, accreditation, recertification, and ICD 705 standards. Conduct security briefings, inspections, and training for security personnel. Liaise with government and industrial security officials on clearance actions, access control, and compliance. Develop and maintain security policies and procedures aligned with DoD 5200 series and NISPOM. Support special security programs including PSIP, ACCM, SAP/STO, foreign disclosure, and compartmented programs. Formulate automated information systems security procedures and monitor compliance. Responsibilities Requirements Requirements - Knowledge, Skills, and Abilities Minimum 6 years of DoD or equivalent government security experience. Operational-level experience strongly preferred. Experience with personnel security, background investigations, SCIF accreditation, and special access programs. Strong knowledge of ICD 705, DoD 5200 series, and other security regulations. Experience training security representatives and conducting security inspections. Strong briefing and liaison skills. Required Security Clearance Active Top-Secret clearance with SCI eligibility prior to start. Job Location Ft. Benning, Georgia, United States Physical Requirements: Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. May include lifting weight up to 25 pounds as necessary. Tactica Solutions LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions, functions and qualifications may vary depending on business needs. Tactica Solutions, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally. Salary Range: $92,000.00-$102,000.00 Posted Salary Range USD $92,000.00 - USD $102,000.00 /Yr.
    $92k-102k yearly Auto-Apply 6d ago
  • Treasury Support Specialist - Houston County

    Morris Bank 4.0company rating

    Technical support specialist job in Warner Robins, GA

    Treasury Support provides an essential function in the maintenance of current clients. The Treasury Support Specialist (TSS) provides ongoing servicing needs for clients who have been onboarded into Treasury products or services, including mBiz. The TSS is responsible for ownership and resolution of client issues with a concierge-like focus. The TSS will work primarily with the most complex clients within Morris Bank, ensuring that communicated needs are met and perceived needs are identified and referred to front-line team members as referrals. The TSS will also serve as a first-line researcher to make recommendations for improvements to systems and services. ESSENTIAL FUNCTIONS Maintain a deep knowledge of all Treasury products and services along with accompanying laws, rules, and regulations. Build a working knowledge of commonly used client accounting systems, account management platforms, and specialty software used in integration of Treasury products and services. Maintain a working knowledge of consumer online banking systems and services in order to both round out knowledge of total client relationships, as well as provide backup and support for the Customer Contact Center. White-glove customer service, with rapid response times for client requests. Work Positive Pay exceptions on BeB. Coordinate with Dep Ops for any return items. Review Remote Deposit Open/Pending batches daily to see if customer needs assistance. Verify all customer ACH Origination file totals and processed status. This includes monitoring transmittal forms, duplicate and/or suspended files. Research any ACH Origination file issues with customer and/or FIS to correct before end of day. **May be required to stay late to verify all files are processed normally before leaving. Resolution of client issues related to mBiz or Treasury products and services. Email ACH report to required client recipients at the end of each day. Scan and file all daily ACH Origination transmittals and reports. Review and set up new mBiz Enrollments submitted through Service Requests and send mBiz welcome email to customers. Process Treasury Management limit increases submitted through BoardVantage. Scan and maintain all Treasury customer documents. Assist with regulatory audits on all Treasury products. Perform duties as defined in the Bank Secrecy Act / Anti-Money Laundering Program. Performs other duties as assigned by management. REQUIRED EDUCATION, EXPERIENCE AND SKILLS Bachelor's degree; 5 years banking experience; or 2 years banking experience with a two-year degree or completion of a specialized course of study at a business or trade school 3 years experience in front-line technical client service Knowledge of all deposit applications on the OSI system preferred Knowledge of software applications: Windows, Microsoft Word and Excel Technical problem solving for internet use and technology preferred Presents a professional image in dealing with customers, interdepartmental and external representatives Strong attention to detail, good judgement and decision-making skills Excellent oral and written communication skills and knowledge of alternative communication methods used by technical support teams Ability to exercise personal and professional responsibility and work under minimum supervision General knowledge of Bank operations preferred General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred Travel may be required PHYSICAL REQUIREMENTS Must be capable of operating all types of office equipment including computer, copy machine, fax and telephone EQUIPMENT USED Computer, telephone, fax machine, scanner, photocopier, check scanners, specialty online services. SUPERVISORY REQUIREMENTS: None WORKING CONDITIONS Requires extensive contact with the general public. Requires incumbent to remain sedentary within office. May require travel to other offices to provide assistance or attend meetings. Also, travel for seminars and training The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
    $35k-61k yearly est. 60d+ ago
  • Personal Support Specialist

    Avanta Care Home Care-Atlanta

    Technical support specialist job in Warner Robins, GA

    Job DescriptionJob Title: Personal Support Specialist (PSS) Schedule: Part-Time We are seeking a compassionate and reliable Personal Support Specialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others. Key Responsibilities: Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces Provide companionship and emotional support to clients Assist with medication reminders (as allowed by state regulations) Monitor and report any changes in the clients condition or behavior Follow care plans and document daily activities accurately Adhere to safety protocols and infection control procedures Qualifications: High school diploma or equivalent Certification as a Personal Support Specialist (PSS) or willingness to complete approved training Previous experience in home care, assisted living, or a related field is preferred but not required Strong communication and interpersonal skills Ability to handle physical aspects of the job (e.g., lifting, bending) Reliable transportation and valid drivers license (if travel is required) Must pass background checks and any other state-required screenings Why Join Us: Flexible part-time hours Supportive team environment Opportunity to make a meaningful difference in the community
    $34k-57k yearly est. 12d ago
  • Contract Peer Support Postion

    Access 2 Independence 4.3company rating

    Technical support specialist job in Columbus, GA

    Access 2 Independence (A2i) Contract Nursing Home Transition Peer Supporter Access 2 Independence (A2i) is seeking an individual to perform the functions of a Contract Nursing Home Transition Peer Supporter serving the A2i area. • Applicants must have disability experience(s) and be willing to learn the independent living philosophy. • Applicant with a disability preferred. • Desired skills include office computer software, listening, communication, documentation, time management and disability resource management. • Compensation commensurate with qualifications. Please refer to the job description below for further information on the position. Job Title: Contract Nursing Home Peer Supporter The Resource Peer Supporter will work with consumers who have recently transitioned from the Nursing home under the Money Follows the Person (MFP) Program. All MFP Consumers have an opportunity to receive 200 hours of Peer Support at a Pay rate of $12.50 an hour. All Contract Nursing Home Peer Supporters will have the qualifications provide information and referral, assist with identification of community needs, work with consumers on existing IL plans in the community and consumers' residence, advocate along with consumers in the community. Contact and inform IL Coordinator and TC coordinator about new barriers that may arise, so that appropriate goals can be added and resources provided. Completes all documentation required inputted in to mandated database and submit an invoice for hours worked to the director as requested. Pay for this position will be at $12.50 and hour not to include travel.
    $12.5 hourly 60d+ ago
  • Personal Support Specialist

    Home Care Association 4.1company rating

    Technical support specialist job in Hawkinsville, GA

    Replies within 24 hours Job Title: Personal Support Specialist (PSS) Pay Rate: Schedule: Part-Time We are seeking a compassionate and reliable Personal Support Specialist (PSS) to join our team. The PSS provides essential, hands-on support to individuals in their homes, helping them maintain independence and a high quality of life. This role is ideal for someone who is caring, dependable, and committed to making a difference in the lives of others. Key Responsibilities: Assist clients with activities of daily living (ADLs) such as bathing, grooming, dressing, toileting, and mobility Perform light housekeeping duties including meal preparation, laundry, and tidying living spaces Provide companionship and emotional support to clients Assist with medication reminders (as allowed by state regulations) Monitor and report any changes in the client's condition or behavior Follow care plans and document daily activities accurately Adhere to safety protocols and infection control procedures Qualifications: High school diploma or equivalent Certification as a Personal Support Specialist (PSS) or willingness to complete approved training Previous experience in home care, assisted living, or a related field is preferred but not required Strong communication and interpersonal skills Ability to handle physical aspects of the job (e.g., lifting, bending) Reliable transportation and valid driver's license (if travel is required) Must pass background checks and any other state-required screenings Why Join Us: Competitive starting pay Flexible part-time hours Supportive team environment Opportunity to make a meaningful difference in the community We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Becoming a Caregiver Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes. As our population ages, the demand for caregivers is growing every day! Is this career right for you? Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
    $33k-46k yearly est. Auto-Apply 60d+ ago
  • Staff IT Specialist

    Mercer University 4.4company rating

    Technical support specialist job in Warner Robins, GA

    Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it . Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply. Job Title:Staff IT Specialist Department:MERC College/Division:Mercer Engineering Research Center Primary Job Posting Location: Warner Robins, GA 31088-7810Job Details:Mercer Engineering Research Center (MERC), a research institute of Mercer University, provides high quality engineering, scientific, and technical support services to both government and private industry customers. MERC is recruiting for a Staff IT Specialist to join the Network Systems Directorate. DUTIES AND RESPONSIBILITIES • Provides technical assistance regarding computer software or hardware operation to resolve problems. • Receives and responds to incoming calls, e-mails, and/or work orders regarding desktop problems. • Enters commands, conducts computer diagnostics, and observes system performance to verify accurate operations and identify errors. • Sets up equipment and ensures proper installation of cables, operating systems, and software of desktops for current and new employees. • Installs, configures, tests, maintains, monitors, and troubleshoots end-user workstations and related hardware and software in order to deliver required desktop service levels. • Maintains records of daily support requests to include problems, corrective actions taken, and installation activities. • Coordinates major hardware or software resolutions with vendors for service. • Communicates with users and their manager to establish requirements for problem resolutions, new systems, or modifications. • Responsible for support and execution of other tasks as assigned. REQUIRED QUALIFICATIONS: US Citizenship is required. Ability to obtain and maintain a DoD Security Clearance. An undergraduate degree in Computer Science or Information Technology or related discipline from an accredited institution; or a high school diploma and 1 year of directly related experience; or a combination of education and directly related experience. Demonstrated technical experience with basic personal computer hardware and software, including Windows, Microsoft Office, email clients, and TCP/IP networking. Ability to install, repair, and troubleshoot hardware, software, and peripheral devices. Effective written and oral communication skills. Service-oriented and able to communicate and interface with users, peers, and vendors. Ability to conduct research into PC issues and products as required. Ability to read and understand technical manuals, procedural documentation, and OEM guides. Ability to lift and transport heavy to moderately heavy objects, such as computers, servers, and peripherals. Additional requirements may be added as appropriate and as specified in the specific Personnel Requisition Form. Final rank will be determined on the qualifications of the selected candidate. Application must include a cover letter and resume. BENEFITS OF WORKING AT MERC MERC is a non-profit research institute of Mercer University, a private university founded in 1833. Established in 1987 in Warner Robins, GA, MERC employs more than 200 engineers, scientists, professors, and support staff, who provide sustainable research solutions to government agencies, the Department of Defense, and commercial customers around the world. Warner Robins and the middle GA area are located 90 miles south of Atlanta and within easy driving distance of both the beach and mountains. The area is known for its Southern-style music, food, and restaurants and has a rich cultural and art presence, along with excellent health care and schools. MERC offers a generous benefits package including health and dental insurance, retirement, tuition reimbursement, vacation/sick leave accrual, and holiday pay. Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: ********************************** Scheduled Weekly Hours:40 Job Family:Staff MERC Exempt EEO Statement: EEO/Veteran/Disability
    $73k-106k yearly est. Auto-Apply 34d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Albany, GA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-43k yearly est. 15h ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Columbus, GA

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $30k-40k yearly est. 60d+ ago
  • Desktop Support Technician Level III

    Tyto Athene 4.2company rating

    Technical support specialist job in Warner Robins, GA

    Tyto Athene is searching for a Desktop Support Level III to join our team in Warner Robins, GA. This is a complex, multi-year contract supporting the Air Force Reserve Command (AFRC) Information Technology (IT) Services. Responsibilities: Oversees the productivity of 10 Command Focal Point (CFP) personnel Provides support to end-users for PC, server, mainframe applications, and hardware. Performs configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise. Qualifications Required: Recommend 5 or more years of experience managing network modernization work or system projects of similar scope and complexity. Experience as a desktop support technician or equivalent. Capabilities needed to deliver in-person and remote IT aid. Fantastic installation, diagnostic, upgrade, and restoration abilities. Excellent vertical and lateral thinking. Superb time management skills. Clear written and verbal communication. Forbearing, flexible, and supportive Active CompTIA IAT Level II certification (SecurityPlus+, etc.) Provide onsite support at Waner Robins AFRC in GA. Clearance: Active DoD Secret clearance About Tyto Athene Compensation: Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The hourly range for this position is typically between $27.00 to $30.00. This does not guarantee a specific hourly/salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. Benefits: Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave. Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains-Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT-empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
    $67k-96k yearly est. Auto-Apply 48d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Americus, GA?

The average technical support specialist in Americus, GA earns between $28,000 and $72,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Americus, GA

$45,000
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