Technical support specialist jobs in Boerne, TX - 269 jobs

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities. SPX Background SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide. Genfare Summary Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute. We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems. Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team! Position Overview The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA. You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world. Key Responsibilities Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality. Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets. Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues. Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms. Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams. Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA. Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders Required Technical Skills & Experience Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations. Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments. IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures. Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals. Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required). Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues. Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff. Additional Qualifications Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff. Highly organized, reliable, and able to work independently with minimal supervision. Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement). Ability to travel ( How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: As an IT Audit Intern, you will receive on-the-job training and will assist the IT Audit team in evaluating and improving the effectiveness of our IT controls, processes, and systems. This internship offers a unique opportunity to gain hands-on experience in IT auditing within the dynamic environment of the petroleum industry. As an IT Audit Intern, you will assist in the planning and execution of IT audits, including conducting risk assessments and evaluating control effectiveness. You will document and analyze IT processes, identifying areas for improvement and potential risks. Your role will involve supporting the development and implementation of audit programs and procedures. You will collaborate with IT and business teams to gather information and validate audit findings, ensuring that all data is accurate and comprehensive. Additionally, you will prepare clear and concise audit reports, summarizing findings and recommendations for management. You will also participate in follow-up activities to ensure the implementation of audit recommendations. Staying up to date on industry trends, best practices, and regulatory requirements related to IT auditing will be essential to your role. Qualifications: + Currently pursuing a Bachelor's or Master's Degree in Information Technology, Computer Science, Management Information Systems, Accounting, or a related field. + Strong analytical and problem-solving skills. + Excellent written and verbal communication skills. + Basic understanding of IT systems, networks, and security principles. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). + Ability to work independently and as part of a team. + Detail-oriented with a strong commitment to accuracy and quality. + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Positions are available spring, summer, and fall semesters + Concurrent enrollment in a degree seeking program for the duration of the experience + Must be able to provide reliable transportation to and from place of work + Military experience a plus + Availability to work 40 hours per week + MIN - $23.65 per hour / MAX - $29.57 per hour We hire IT Audit Interns for the following locations: Corporate: Findlay, OH; San Antonio, TX As an energy industry leader, our career opportunities fuel personal and professional growth. As an energy industry leader, our career opportunities fuel personal and professional growth. Location: San Antonio, Texas Additional locations: Job Requisition ID: 00020041 Location Address: 19100 Ridgewood Pkwy Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

Technical Support Specialist Location: San Antonio, TX, 78266 Technical Support Specialist Opportunity at Vintage Air Build Your Career with Us-Where Precision Meets Passion We're looking for a Tech Support Specialist who enjoys solving problems, helping customers, and working with technical products. In this role, you'll be the go-to resource for customers experiencing hardware or software issues-providing clear guidance, thoughtful troubleshooting, and an exceptional service experience from start to finish. If you have call center experience, strong customer service skills, and an interest in automotive or HVAC systems (especially classic or collector vehicles), this could be a great fit. What You'll Do Provide technical support to customers via phone and email for hardware and software issues Diagnose and resolve issues using wiring schematics, bill of materials, and product knowledge Create and manage service tickets while documenting resolutions in the CRM system Follow up with customers to ensure issues are fully resolved and expectations are met Collaborate with internal teams to improve products, documentation, and customer experience Contribute to FAQs and support materials based on recurring customer issues Stay up to date on company products and services to provide accurate recommendations What We're Looking For Strong troubleshooting, problem-solving, and conflict resolution skills Excellent verbal and written communication skills with the ability to explain technical concepts clearly Proficiency with computers and MS Office (Word, Excel, Outlook) Strong time management, attention to detail, and ability to prioritize in a fast-paced environment Preferred Experience (Nice to Have) 1+ year of experience in a call center, technical support, or customer service environment SAE certification Experience in the automotive or HVAC industry Knowledge of classic vehicles, muscle cars, collector cars, or engine-driven systems Ability to multitask and make sound decisions under pressure About Us: Vintage Air has been the industry leader in performance air conditioning systems for hot rods, muscle cars, classic cars, and trucks since 1976. We're more than just a manufacturing company-we're a team of dedicated professionals who are passionate about what we do. We're looking for team members who share our commitment to excellence and are eager to make Vintage Air their long-term home. Why Join Vintage Air? Excellent Benefits: Enjoy weekly pay, paid holidays, comprehensive benefits after a probationary period: including health insurance options, earned vacation and sick leave, and a 401K plan. Stable Career Path: We value team members who are looking to grow with us for the long haul. Craftsmanship Culture: Work in an environment that prioritizes meticulous setup and commissioning of new parts and programs to prevent dangerous and costly machine crashes.

The Help Desk Student Technician provides Level 1 phone and remote IT support to the UIW community on the Main Campus. The Help Desk Student Technician is also responsible for providing clients with Level 1 hardware and software support. The Help Desk Student Technician reports to the Help Desk Manager. This is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment. Essential Functions Perform both, walk-in and over the phone, support for both PC and Mac systems. Perform account access. password resets, and unlocks accounts for the user. Receive incoming calls and walk-in help requests and document daily task in the tracking system. Logically troubleshoot common support issues. Provide communication on all escalated issues to management and other support teams. Reset passwords for end-users and unlock user accounts. Perform other duties as assigned. Physical Demands Ability to lift up to 50lbs. move related equipment such as computers, monitors and navigate a freight elevator. Preferred Qualifications Hardware/software experience. Experience with MS Office Suite and Windows and Mac.

Job Title Campus Technology Support Specialist I Reports To Technology Customer Service Manager Pay Grade PP07 Workdays 226 Minimum Salary $25.00 per hour Type of Assignment Non-Exempt Mid-Point Salary $30.00 per hour Contract Status At-Will Funding is locally funded. Consideration for directly related experience supported by an official service record or experience affidavit. Annualized pay may be pro-rated based on actual start date. Position Summary Provides technical support and maintenance for computer hardware, software, and peripheral devices across the Boerne Independent School District. Performs on-site installation, configuration, and support of computer systems, network infrastructure, and software applications at assigned campuses and district locations. Responds to work order requests by diagnosing and resolving hardware, software, and network issues. Participates in Technology Help Desk support on a rotating basis. Minimum Requirements * High school diploma or GED equivalent recognized by the Texas Education Agency or a regional accrediting agency. * Two (2) years of work experience installing, maintaining, and repairing computers and peripherals. * Safe driving record verified by Texas Department of Public Safety (meets and maintains liability coverage eligibility). * Must have satisfactory outcome of fingerprinting background check. Preferred Qualifications * Associates degree with an emphasis in Information Technology. * Three (3) years of relevant technology experience. * CompTIA A+, Network+, Microsoft MCP, or Cisco CCENT certification(s). Knowledge, Skills, and Abilities * Knowledge of computer setup for Windows-based and Apple laptops and desktops * Knowledge of computer hardware and software applications * Ability to install, maintain, and repair computers and peripherals * Ability to establish and maintain network cables and hardware * Ability to diagnose problems and perform repairs * Experience with Windows 10 desktop environments * Experience with Google Chromebooks and Chrome OS * Experience with Apple iPads and iOS Essential Functions/Key Responsibilities * Install, configure, maintain, upgrade, and troubleshoot desktop and laptop computers, mobile devices, printers, peripherals, and related hardware. * Install, configure, maintain, and troubleshoot operating systems, applications, and software updates. * Provide technical support and customer service to end users; diagnose and resolve hardware, software, and network connectivity issues in person, by phone, or via help desk systems. * Install, test, maintain, and troubleshoot network cabling, fiber, switches, and related network infrastructure and equipment. * Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and instructional technology. * Coordinate with internal technology teams to identify, escalate, and resolve technical issues and support district-wide initiatives. * Relocate, deploy, replace, and decommission computer equipment; perform data migration and system setup as needed. * Maintain working knowledge of district-standard hardware, software, and workstation configurations. * Perform preventive maintenance on equipment according to established schedules and document all work performed. * Maintain accurate records of repairs, time, materials, preventive maintenance, and technical activities. * Maintain accurate inventory of hardware, software, peripherals, and repair parts in accordance with district policies; assist with hardware lifecycle and replacement planning. * Support the Technology Help Desk on a rotating basis as required. * Participate in required meetings, trainings, workshops, and knowledge-transfer sessions. * Demonstrate ethical, professional, and customer-focused behavior when working with district staff, students, parents, and external partners. * Report to assigned supervisor; provide status updates, recommendations, and technical input on issues, projects, and initiatives. * Compile, maintain, and organize reports, records, and other required documentation. * Adhere to all applicable federal and state laws, State Board of Education rules, board policies, and district regulations. * Follow established campus and district routines to ensure compliance and consistency in operations. * Maintain confidentiality. * Perform other duties as assigned. Supervisory Responsibilities * None Working Conditions Tools/Equipment Used: Standard office equipment, including personal computer and peripherals. Posture: Frequent standing, walking, Prolonged sitting; Frequent bending/stooping, pushing/pulling, and twisting. Motion: Repetitive hand motions, including frequent keyboarding/use of mouse; occasional reaching. Lifting: Frequent lifting and carrying (up to 50 pounds). Environment: May work prolonged or irregular hours; frequent district wide travel; occasional statewide and/or out-of-state travel; regular exposure to noise. Ability to climb ladders or work in confined spaces such as under desks, in closets, ceilings, or server rooms. Travel: Requires driving district vehicle between district sites and facilities. Mental Demands: Maintain emotional control under stress; work with frequent deadlines; work with frequent interruptions and prolonged or irregular hours. Non-Discrimination Notice: Boerne Independent School District, as an equal opportunity educational provider and employer, does not discriminate on the basis of race, color, national origin, sex, age, or disability in educational programs or activities that it operates or in employment decisions.

Details: About the Role: We're looking for a self-motivated Protection & Control Technician who enjoys hands-on work and being out in the field. You'll handle everything from wiring and commissioning to testing and troubleshooting, taking projects from start to finish with a high level of ownership. What You'll Be Doing: Perform physical wiring and verify all non-factory connections Commission relays and set up/configure network equipment (LAN/WAN) Verify that all equipment is functioning properly Plan and coordinate outages Work with local P&C oversight, engineering, and operations teams to identify and minimize protection gaps Schedule and plan SCADA checkouts Support electrical maintenance and testing on equipment from 480 volts up to 345 kV Troubleshoot and assist field teams during maintenance, shutdowns, startups, and testing projects Write clear and accurate reports Test a variety of complex relays, such as distance, directional power, reverse power, negative sequence, differential, motor, and generator protection Common relay types include: SEL-2411, SEL-421/411L, SEL-487E, SEL-351S, SEL-451, SEL-587, GE L90, GE B30/B90, GE T35/F35/C30 DCB, DTT, and POTT schemes (TC-10BIT/CF-10BI/UPLC) What You'll Bring: Associate's degree in Electrical Technologies preferred, or 2-5 years of related experience (or equivalent) Strong communication and report-writing skills Proficiency with Microsoft Word, Excel, PowerPoint, and AutoCAD Valid driver's license with a clean driving record Willingness to travel domestically as needed At least 3 years of driving experience with a valid, unrestricted license #INDE

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya. Having working knowledge of a PSA tool, such as Autotask is a plus. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya. Having working knowledge of a PSA tool, such as Autotask is a plus. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Along with its affiliate companies, Affinius Capital invests across the risk spectrum for a global client base, managing over $61 billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital provides strategic equity and debt capital, including to capitalize on the accelerating demand for technology-driven real estate assets, to meet the critical need for housing solutions, and for other market and capital structure opportunities exhibiting compelling risk-return characteristics. For more information, visit affiniuscapital.com. Job Description The Senior Desktop Support Technician provides advanced technical support and serves as the primary resource for complex issues related to end-user computing environments. This role is responsible for ensuring the stability, security, and efficiency of desktop systems including hardware, software, and mobile devices. The position requires expertise in troubleshooting, device lifecycle management, and modern endpoint management solutions such as Microsoft Intune. Essential Duties and Responsibilities: * Serve as one of the primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. * Manage and track support requests through ServiceNow, ensuring accurate documentation and timely resolution. * Configure, diagnose, reload, troubleshoot, and repair Windows and mac OS laptops, desktops, and associated peripherals. * Assist with Active Directory and Entra ID administration and user account management. * Support and maintain Microsoft 365 applications and services, including Teams and Exchange Online. * Some knowledge in Microsoft Intune for device enrollment, compliance policies, configuration profiles, and application deployment. * Perform device lifecycle management, including imaging, deployment, and decommissioning of endpoints; Maintain accurate IT asset inventory and ensure compliance with organizational standards. * Provide technical support for audio/video and Teams equipment in conference rooms. * Develop and maintain technical documentation, including knowledge base articles and standard operating procedures. * Participate in IT projects and on-call rotations as required. * Process Improvement: Identify opportunities to streamline support processes and improve user experience. * Perform other essential duties as assigned. Requirements * 4+ years of experience providing technical support in a corporate environment, including advanced troubleshooting and escalation responsibilities. * Strong knowledge of Windows 10/11, mac OS, and mobile device platforms (iOS). * Hands-on experience with Microsoft Intune and modern device management practices. * Familiarity with Active Directory * Familiarity with Entra ID strongly preferred. * Experience with Office 365 administration. * Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). * Excellent communication and customer service skills. * Ability to work independently and collaboratively in a team environment. * Willingness to work on-site and participate in an on-call rotation. * Qualifications may warrant placement in a different job title. Preferred Qualifications: * Knowledge of ITIL best practices. * Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+. Key Competencies: * Strong time management and organizational skills. * Excellent interpersonal skills with the ability to interact across all organizational levels. * Analytical and problem-solving abilities with attention to detail. * Ability to document and communicate technical information clearly and effectively. Affinius Capital complies with laws and regulations that permit certain requests related to your data in our files, including, but not limited to, the California Consumer Privacy Act (the "CCPA"). The Company's privacy policy and contact information for questions regarding your data or the policy may be found here. At Affinius Capital our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, casual dress attire and much more! The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Affinius Capital is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 47 U.S. states, Puerto Rico, Europe, and Mexico. The Partnership's midstream operations include an extensive network of approximately 9,500 miles of pipeline and over 100 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent dealers, commercial customers, and distributors. At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience. Position Summary Position will be responsible for implementing projects and providing daily support of terminal management systems for automated loading and off-loading terminals. Primary duty will be configuration and support of terminal automation software and related equipment, including terminal management system configuration and troubleshooting, software installation, and general technical system support. Will provide support of critical production systems, 7x24, to ensure continuous system availability. Activities include direct end user contact with terminal operations, corporate personnel, and vendors. Major Accountabilities * Configure, implement and maintain terminal automation systems including related applications, hardware, interfaces, and communications. * Collect, interpret and document requirements to develop new or modify existing solutions. * Develop and implement automation system changes and enhancements. * Provide support of critical production automation systems, 7 days-a-week, 24 hours a day, to ensure continuous availability. * Perform research and maintenance activity, including vendor coordination to ensure that expected service levels and objectives are met. * Maintain broad understanding of information technology and business processes in order to assess impact and prioritize activities. * Responsible for solving difficult to complex technical issues. * Expected to continually expand scope of knowledge. * Expected to work effectively with other I/S disciplines and operations team members, and bridge gaps as necessary. * Travel - Must be willing and able to travel as required by the demands of the position, up to 20% of the time, but may be higher during critical project assignments. * Work assignments at remote sites will require outside work in all types of weather conditions. * Must be willing to work overtime when needed, including occasional weekend work Education Requirement * Bachelor's degree in Engineering, Computer Science, Information Technology, or related field preferred; extensive work experience with terminal automation systems may be considered in lieu of degree. Experience Requirement * 2-5+ years of relevant technical experience, including terminal automation systems configuration and support * Effective analytical and complex problem-solving skills. * Ability to prioritize and handle multiple tasks and projects concurrently, managing time and schedule to meet appropriate deadlines. * Strong interpersonal skills for communication with a diversified user community and outside vendors. * Ability to identify an issue, analyze and research problems, and formulate a solution * Ability to identify, isolate, and repair equipment and software affecting service for all supported locations. * Available for 24 x 7 support as needed * Ability to take direction from supervisor and work in a team environment. Preferred Qualifications: Experience in several of these areas preferred: * Terminal systems pre-set and metering technologies * Ability to read and understand P&ID drawings * Field instrumentation and electrical systems * Basic knowledge of petroleum operations and industry terminology * Working knowledge of networks and Microsoft Windows * Relational Databases, such as SQL or Oracle and PL/SQL * Linux, Unix, or QNX * MS Office Products CANDIDATES WITH GREATER QUALIFICATIONS MAY BE CONSIDERED FOR A HIGHER LEVEL POSITION

Position Description IT (Information Technologists) generally design, operate, or maintain technology products. Not limited to employment with technology companies, IT specialists may work with any businesses, agencies, or organizations that use technology or manage large amounts of information. Regardless of the sector, IT specialists usually provide similar services related to software, hardware, databases, Web resources, networks, and enterprise systems. IT specialists will also work with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system of integration of multiple systems. With information technology constantly changing, specialists must stay up-to-date on emerging technologies and the potential effectiveness of these advancements in their current system. Essential Functions maintains information technology systems (PC & LAN equipment) provides IT operations functions to offices for the organization's standard hardware, software, and voice/data network solutions responsible for the purchase, installation, and life-cycle maintenance of PCs, servers, and LAN network, connectivity equipment as appropriate, provides escalated on-site support of hardware, software, and network connectivity issues. acts as the primary point of communication between TIS and operating, business, and functional units. performs local administration and operates functions as appropriate in accordance with standards, policies, and procedures. Duties in cooperation with TIS, local operations staff and key users, provides strategic, budgeting and disaster recovery/business continuity planning to offices and staff in multiple operating, business and functional units. Responsible for local inventory maintenance and software license management. Monitors security compliance in accordance with TIS standards, policies, and procedures. Responsible for maintenance of systems documentation such as TIS operations manuals. Serves as the technical and communications liaison to and from stakeholders and office key users for TIS communications, initiatives, needs assessments, etc. Responsible for procurement, installation, and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems, and other software) Provides new staff with PC/account setup and orientation.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Description Lead the Fun as a SipIT Shift Leader! Are you ready to shake things up and lead a team in a fast-paced, fun, and refreshing environment? SipIT is looking for an enthusiastic Shift Leader to join our growing family of frozen beverage enthusiasts! About Us At SipIT, we're all about crafting delicious frozen beverages that are conveniently packaged for To-Go enjoyment. Whether it's a boozy treat or a virgin delight, we believe everyone deserves a sip of happiness in the comfort of their own home. If you're passionate about creating memorable customer experiences and love a good frozen drink, you'll fit right in! What You'll Do as a SipIT Shift Leader As a Shift Leader, you'll be the go-to person ensuring smooth operations during your shift. Your leadership will help create a welcoming and efficient environment for both customers and team members. Here's a sneak peek at your responsibilities: - Lead by Example: Motivate and guide your team to deliver top-notch service with a smile. - Customer Experience: Ensure every customer leaves with a great drink and an even better experience. - Team Support: Assist in training, mentoring, and supporting team members to be their best. - Operations Management: Oversee daily tasks like opening/closing procedures, inventory checks, and maintaining a clean, organized workspace. - Problem Solving: Handle any challenges that come your way with a positive attitude and quick thinking. What We're Looking For No prior experience? No problem! We're looking for someone with: - A friendly and approachable personality. - Strong communication and leadership skills. - A knack for multitasking and staying cool under pressure. - A passion for delivering great customer service. Why Join SipIT? While we don't offer specific benefits, we do promise a fun and supportive work environment where you can grow and make a difference. At SipIT, we value teamwork, creativity, and a shared love for frozen beverages. Ready to Lead the SipIT Team? If you're excited about the idea of being a part of a company that's all about good vibes and great drinks, we'd love to hear from you! Apply today and take the first step toward a refreshing new career. SipIT - Where Every Sip is a Celebration! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Title: IT Technician Zephyrus Engineering Limited is known for transforming ambitious projects into realities through expert engineering and advanced technology. We drive innovation, using cutting-edge solutions to tackle complex challenges in infrastructure, design, and technology. Were looking for an IT Technician who's eager to make an impact, supporting our teams and ensuring flawless digital operations. If you're passionate about technology, problem-solving, and ready to work at the forefront of engineering solutions, this is your chance to shine. Role Summary: As an IT Technician at Zephyrus Engineering Limited, you will play a critical role in maintaining and optimizing our tech infrastructure to keep our engineering and project teams connected, secure, and efficient. This role requires a hands-on problem solver who can address both urgent technical issues and routine system upkeep, all while delivering an exceptional IT experience to our employees. From supporting day-to-day operations to assisting with tech upgrades, you'll be essential in driving smooth IT operations across all departments. Key Responsibilities: - System Maintenance and Troubleshooting: Diagnose and resolve hardware, software, and network issues swiftly, ensuring minimal disruption to workflow. This includes computers, servers, peripherals, and network components. - Helpdesk Support: Provide responsive, professional support to employees, assisting them with a range of IT issues, from troubleshooting to guiding on best practices. - Hardware & Software Setup: Manage the installation, configuration, and upgrades of company hardware, software, and network devices for new hires, project deployments, and system improvements. - Network Administration: Oversee network health, performing routine monitoring, diagnostics, and troubleshooting for switches, routers, firewalls, and wireless systems. - Data Security & Compliance: Assist in implementing and monitoring data security protocols to protect sensitive information and prevent breaches, aligning with industry standards and regulatory compliance. - System Backup & Recovery: Perform regular data backups and support recovery processes to ensure data integrity and business continuity. - Inventory Management: Track and manage IT assets and inventory, ensuring that all equipment is accounted for, up to date, and properly stored. - Documentation & Reporting: Maintain detailed records of technical support, system maintenance, configurations, and updates to assist in troubleshooting and future audits. - Training & Support: Offer technical training to end users on new systems, software, and best practices to empower employees in their technology use. - Collaboration & Project Support: Work closely with the IT Manager and cross-functional teams to support and implement technology solutions aligned with company goals. Qualifications: - Education: Associate or Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). - Experience: - 2+ years in IT support, preferably in an engineering or technical environment. - Proven experience troubleshooting network, hardware, and software issues. - Technical Skills: - Strong knowledge of Windows, Mac OS, and Linux operating systems. - Familiarity with Active Directory, VPNs, and firewalls. - Experience with network troubleshooting tools and diagnostic software. - Proficiency with Microsoft Office Suite, Google Workspace, and other productivity tools. - Knowledge of cyber security protocols and data protection best practices. - Soft Skills: - Excellent communication skills with the ability to explain technical issues in simple terms. - Strong organizational skills and attention to detail. - Ability to work independently as well as part of a collaborative team. - A proactive approach to problem-solving and a strong sense of responsibility. What We Offer: - Competitive Salary with performance-based incentives. - Comprehensive Benefits Package: Medical, dental, vision, and retirement options. - Professional Development: Training and certification opportunities to support your growth. - Work-Life Balance: Flexibility that respects both productivity and personal time. - Cutting-Edge Technology: Access to the latest IT tools and software to keep you at the top of your game. - Innovative Environment: Work alongside talented engineers and professionals who push boundaries in technology and engineering. Why Zephyrus Engineering Limited? Zephyrus Engineering Limited combines top-tier engineering with tech-forward solutions to drive results that matter. By joining our team, you'll be stepping into a role where your work directly supports groundbreaking projects that shape communities and industries. If you're looking for an opportunity to grow in a fast-paced, high-impact environment where every day presents new challenges and rewards, wed love to meet you. Ready to Join Us? Apply now with your resume and a cover letter detailing your IT experience and why Zephyrus Engineering is the perfect fit for your career path. Take your next step in a tech-driven, inspiring environment, apply today and become part of a team where your contributions matter.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description 2+ years of experience providing desk side support. Proficient troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc. Printer support can include barcode printers, various types of scanners (mainly HP and Sharp). Ability to resolve Windows XP and Windows7 Operating System Issues and Errors Basic Network troubleshooting skills and knowledge (mainly Cisco) Proficient in the latest Microsoft Office Applications Understanding of Symantec Virus Scan software Remedy (Software experience (preferred) Customer infrastructure support (wiring and connectivity) Proficient in Microsoft Active Directory Sarbanes Oxley Policies and Processes Maintain and abide with compliance activities (these activities are driven from a central compliance group). Experience with Computer asset tracking and lease management Experience with user ID creation Ability to communicate technical information to non-technical audiences Strong sense of customer service Good organizational skills Excellent Verbal and Written Communication Skills Ability to sift through technical issues and know what to do next and/or when to escalate for help Technical degree or equivalent experience Ability to multi-task Team-oriented / team player / ability to share ideas as well as listen to ideas Working knowledge of Cisco devices/networking is preferred Some experience with support and administration of telephones (PBX system and/or VoIP system). Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 25 lbs. when moving electronic equipment (all lifts over 25 lbs. require two or more employees to perform the task Qualifications Open to on call, site visit and overtime.