Technical support specialist jobs in Boerne, TX

Country USA State Texas City San Antonio Descriptions & requirements About the role: As part of our IT Operations Team, you will work in an enterprise environment, providing onsite and virtual technical support for your office and regional offices in your area. You will work directly with end-users, troubleshooting a wide range of IT issues and leveraging your advanced technical knowledge to manage special projects to help keep us on the cutting edge of transportation technology. What's in it for you: * $50,000 - $65,000 base salary * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Position based in San Antonio, TX with travel to Laredo, TX; Houston, TX and Monterrey, MX * Advancement opportunities with structured career paths * Access to the latest emerging technologies * Reimbursement for continuous education and technical training * TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month * Leadership experience by being the IT subject-matter-expert for assigned offices * Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT What you'll be doing: * Provide front-line technical support to on-site and remote employees * Travel to assigned regional offices to manage setup, breakdown, and relocation of workstations, printers, and other hardware. * Complete technology inventory counts and interact with office leadership to determine additional needs. * Manage Windows 11 PC inventory and perform repairs and reimaging * Work closely with Network and Database Admins, App Developers and vendors to resolve complex issues * Test new software and physical and virtual hardware to provide feedback to leadership * Assist in network upgrades and other testing after normal business hours and provide back-up, on-call support. * Ensure internal customers and end-users are your top priority * Address national help desk calls and tickets to support business needs as they adjust What you need: * Bachelor's degree in information technology or equivalent work experience * 1-2 years of help desk experience; supporting hardware, software and VoIP systems * Strong knowledge of Microsoft Office 365, Windows 11 and SCCM * Basic server and networking skills * A talent for creatively and decisively solving problems * Aptitude and ability to work independently and be a technology leader for the company * Ability to travel up to 15-20% * Fluency in English and Spanish Where you'll be: 6010 Exchange Pkwy Suite 200 San Antonio, TX 78238 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities. SPX Background SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide. Genfare Summary Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute. We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems. Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team! Position Overview The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA. You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world. Key Responsibilities Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality. Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets. Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues. Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms. Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams. Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA. Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders Required Technical Skills & Experience Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations. Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments. IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures. Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals. Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required). Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues. Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff. Additional Qualifications Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff. Highly organized, reliable, and able to work independently with minimal supervision. Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement). Ability to travel ( How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: San Antonio, Texas Job Requisition ID: 00018341 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

The Help Desk Student Technician provides Level 1 phone and remote IT support to the UIW community on the Main Campus. The Help Desk Student Technician is also responsible for providing clients with Level 1 hardware and software support. The Help Desk Student Technician reports to the Help Desk Manager. This is a student position open to current UIW students who may be hired through the Federal Work-Study Program or student employment. Essential Functions Perform both, walk-in and over the phone, support for both PC and Mac systems. Perform account access. password resets, and unlocks accounts for the user. Receive incoming calls and walk-in help requests and document daily task in the tracking system. Logically troubleshoot common support issues. Provide communication on all escalated issues to management and other support teams. Reset passwords for end-users and unlock user accounts. Perform other duties as assigned. Physical Demands Ability to lift up to 50lbs. move related equipment such as computers, monitors and navigate a freight elevator. Preferred Qualifications Hardware/software experience. Experience with MS Office Suite and Windows and Mac.

The U.S. Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services to provide Command, Control, Communication, and Computer Information Technology (C4/IT) Enterprise Management Services. Fort Sam Houston is part of a Joint Base and C4/IT support is a key component affecting the readiness and sustainability of critical DoD and other tenant activities across the installation. In addition, NEC Joint Base San Antonio (JBSA) will be undergoing changes due to regionalization restructuring. The Army and the Network Enterprise Technology Command (NETCOM) are in the process of transforming the DoD Information Network - Army (DODIN-A). Some of the local network functions are moving to the enterprise. The most recent service that moved to the enterprise was E-mail. The NEC supports some Major Army Commands and some Direct Reporting Units (DRU) such as the Army Medical Command, Army South, Installation Command and its subordinates commands, and Medical Education & Training Campus. The overall strength of these organizations along with the other tenants on the installation surpass a population of twenty-five thousand three hundred fifty (25,350) Military, Civilian, Contractor, and Non-Appropriated Funds (NAF) personnel. Primary Responsibilities: Provide support to interoperable and integrated standard common user office automation desktop software as approved for use by the Army. Provide on-site desktop, software, and peripheral support for NIPRNET and SIPRNET customers; priority support for command staff, unit control center, and directors; report significant outages and/or customer issues to appropriate management personnel. Resolve desktop problems via Remote Control; assist with IAVA remediation. Install, configure, troubleshoot, relocate, and repair desktops, mobile devices (smart phone, mobile hotspots), and printers. Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. Responsible for NIPR and SIPR account creation Provide a weekly report on the age of tickets currently in the queue, the most common problem reported during the week, average time to close a ticket by technician, average time to close a ticket by type, and average time to close a ticket by week and by month. Participate in a monthly meeting with HQ IMCOM G6 personnel, along with the Project Manager, to discuss Help Desk trends and statistics. Contribute to T&T proposal activities and all other duties as assigned by T&T managers. Additional Job Duties (These functions will be performed on an “as needed” basis in support of the Primary Voice/Data Specialist): Operate and maintain mission specific SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room, briefing rooms, collaboration suites, and desktops. Provide design, installation advice, and technical support for VTC studio suite equipment. Knowledgeable with VTC protocol capabilities are required. Provide Video Teleconference support as needed for conferences and customer projects; establish connectivity for VTC session and operate equipment as required by customer. Provide mission user local touch labor (troubleshooting, repairing, etc.) Support the VTC as a managed network device on the classified network. Provide technical support and assistance in the design, acquisition, installation, and operation of the equipment to limited user population (to Brigade level at PPP/PSP and installations supporting two (2) or more non-tactical Command HQs). Operate the SVTC capability on a highly restricted basis, in support of extremely critical collaborative efforts involving O-6 Commanders and higher personnel, either locally or as part of the interconnected collaboration event. Setup video and audio conferences coordinate video conference among various agencies Setup and support at off-site locations, as determined, twice monthly. Required Certifications: MUST have SECRET government clearance prior to being hired. MUST possess a CompTIA Security+ CE or equivalent prior to being hired. Required Skills & Qualifications: 3+ years' experience supporting IT Help Desk Experience using ServiceNow ticketing system Experience with remote and on-site troubleshooting Imaging computers. Desired Skills & Qualifications: Customer Service Skills Networking printers Working knowledge of dealing with spillages. Education/Experience: Experience w/Active Directory Users and computers. Experience with remote connection and troubleshooting using Microsoft Systems Center Configuration Manager. In-depth knowledge of the most recent version of Microsoft Operating System, Microsoft Office applications (e.g. Win11 and MS O365), and other common desktop applications such as Adobe Acrobat, Active Client, etc.; ability to quickly learn unique GOTS applications. Support multiple peripheral devices within IMCOM campus. There are thirty-seven (37) copiers/network printers, and six (6) Plotters. Support mobile devices. There are five hundred (450) mobile phones and one hundred twenty (120) Wi-Fi devices. Project a positive image and professional manner at all times; ability to work within the confines of a set time schedule. Knowledge and experience communicating desktop support concepts to technical and non-technical personnel; ability to develop technical documents and produce system design documentation. Benefits: Competitive benefits package including health, dental, vision, life insurance coverage, 401(k) Plan, Training Programs, Accrued Paid Time Off (PTO) and Paid Holidays. Equal Opportunity Employer/Veterans/Disabled

Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya. Having working knowledge of a PSA tool, such as Autotask is a plus. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX (New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise or Kaseya. Having working knowledge of a PSA tool, such as Autotask is a plus. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

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About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Title: Information Systems Support Specialist Reports To: Director of Information Services/PEIMS Coordinator Pay Grade: AP3 Calendar: 226 Status: Exempt Primary Purpose Focus primarily in database administration and assist in ensuring District technology and information systems are secure, well maintained, and operate reliably. Help determine the District's data needs by understanding system workflows and integrations between systems including network infrastructure. Manage current systems-related projects and help identify changes and techniques that may improve efficiency. This position relies heavily on extensive experience and judgement to plan and accomplish department and district goals as the individual will lead and direct the work of others. Qualifications: Education/Certification Bachelor's Degree in Computer Science, Information Technology or another relevant field. Relevant certifications are beneficial but not required. Special knowledge/Skills: Hands on experience and extensive working knowledge of database administration. Demonstrated understanding of software applications including but not limited to SQL Server, Student and Business Information Systems, Microsoft Access and Excel. Excellent oral and written communication skills Ability to maintain accurate and auditable records used for government reporting. Strong organizational, communication, public relations and interpersonal skills. Ability to develop and implement policies and procedures. Ability to train staff as needed. Experience: Minimum 3 years of experience required in this field or a related area. Experience in Student Information/Financial Management/HR Software preferred. Major Responsibilities and Duties: 1. Administer, Create and Maintain SQL databases. 2. Respond to requests for technical assistance via phone, email and work order system. 3. Maintain a strong working understanding of network systems and cloud architecture used to support the delivery of products and services. 4. Coordinate and manage the planning and acquisition of products needed to maintain software applications which meet the on-going needs of the District. 5. Compile, analyze and evaluate data from multiple sources to provide decision-making information to schools and departments. 6. Provide hands-on system administration support, and system operations support. 7. Communicate necessary information to Director and PEIMS Coordinator and make suggestions on how to improve operations as necessary. 8. Translate technical information for consumption by non-technical staff. 9. Develop and conduct workshops/training sessions to ensure maximum and efficient utilization of any systems and hardware currently being used. 10. Coordinate, schedule and assist in processing functions related to department operations. 11. Run edits, reports and verification checks on data to ensure accuracy of information. 12. Distribute edits and reports to appropriate staff for analysis, verification, and correction. 13. Comply with District standards for Texas and Federal attendance accounting laws and procedures in the Texas Student Attendance Accounting Handbook. 14. Comply with District standards for Federal enrollment laws and procedures. 15. Have a basic understanding of Student Information/Finance/HR management systems. 16. Develop and maintain a strong sense of customer service. 17. Communicate with various stakeholders including campus personnel, district and state administrators, other Districts' PEIMS personnel, and software vendors. 18. Set up, maintain and delete user accounts as required. 19. Review, back up, and update systems regularly. 20. Provide hands-on system administration, maintenance and operations support. 21. Apply system updates to managed computer equipment and applications using a variety of manual or automated methods 22. Participate in migrating and upgrading old systems and deployments as customer needs evolve and systems become out of date 23. Troubleshoot problems in a time-sensitive production environment with the ability to communicate effectively with colleagues 24. Configure systems for optimal end user support, including disaster recovery and scheduled downtime plans. 25. Perform other task and duties as assigned by the Information Services Director and/or PEIMS Coordinator. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: Frequent District wide travel Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. The Harlandale Independent School District does not discriminate against any employee or applicant for employment because of race, color, religion, gender, national origin, age, disability, military status, genetic information or on any other basis prohibited by law. An Equal Opportunity Employer

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 47 U.S. states, Puerto Rico, Europe, and Mexico. The Partnership's midstream operations include an extensive network of approximately 9,500 miles of pipeline and over 100 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent dealers, commercial customers, and distributors. At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience. Position Summary Position will be responsible for implementing projects and providing daily support of automation systems for loading and off-loading terminals. Primary duty will be PLC configuration and programming related to automation systems. Duties will include automation troubleshooting, installation, and general technical system support. Will provide support of critical production systems, 7x24, to ensure continuous system availability. Activities include direct end user contact with terminal operations, corporate personnel, and vendors. Major Accountabilities * Configure, program, implement and maintain PLC systems including related applications, hardware, interfaces, and communications. * Collect, interpret and document requirements to develop new or modify existing solutions. * Develop and implement automation system changes and enhancements. * Provide support of critical systems, 7 days-a-week, 24 hours a day, to ensure continuous availability. * Perform research and maintenance activity, including vendor coordination to ensure that expected service levels and objectives are met. * Maintain broad understanding of information technology and business processes in order to assess impact and prioritize activities. * Responsible for solving difficult to complex technical issues. * Expected to continually expand scope of knowledge. * Expected to work effectively with other I/S disciplines and operations team members, and bridge gaps as necessary. * Travel - Must be willing and able to travel as required by the demands of the position, up to 20% of the time, but may be higher during critical project assignments. * Work assignments at remote sites will require outside work in all types of weather conditions. * Must be willing to work overtime when needed, including occasional weekend work Education Requirement * Bachelor's degree in Engineering, Computer Science, Information Technology, or related field preferred; extensive work experience with PLC programming and terminal automation systems may be considered in lieu of degree. Experience Requirement * 2-5 years of relevant technical experience, including PLC programming and support * Effective analytical and complex problem-solving skills. * Ability to prioritize and handle multiple tasks and projects concurrently, managing time and schedule to meet appropriate deadlines. * Strong interpersonal skills for communication with a diversified user community and outside vendors. * Ability to identify an issue, analyze and research the problem, and formulate a solution * Ability to identify, isolate, and repair equipment and software affecting service for all supported locations. * Available for 24 x 7 support as needed. * Ability to take directions from supervisors and work in a team environment. Preferred Qualifications: Experience in several of these areas preferred: * Support of PLCs deployed in petroleum industry * Ability to read and understand P&ID drawings * Field instrumentation and electrical systems. * Terminal system pre-set and metering technologies. * Basic knowledge of petroleum operations and industry terminology. * Working knowledge of networks and Microsoft Windows * Relational Databases, such as SQL or Oracle and PL/SQL * Linux, Unix, or QNX * MS Office Products CANDIDATES WITH GREATER QUALIFICATIONS MAY BE CONSIDERED FOR A HIGHER LEVEL POSITION

Job Title: IT Technician Zephyrus Engineering Limited is known for transforming ambitious projects into realities through expert engineering and advanced technology. We drive innovation, using cutting-edge solutions to tackle complex challenges in infrastructure, design, and technology. Were looking for an IT Technician who's eager to make an impact, supporting our teams and ensuring flawless digital operations. If you're passionate about technology, problem-solving, and ready to work at the forefront of engineering solutions, this is your chance to shine. Role Summary: As an IT Technician at Zephyrus Engineering Limited, you will play a critical role in maintaining and optimizing our tech infrastructure to keep our engineering and project teams connected, secure, and efficient. This role requires a hands-on problem solver who can address both urgent technical issues and routine system upkeep, all while delivering an exceptional IT experience to our employees. From supporting day-to-day operations to assisting with tech upgrades, you'll be essential in driving smooth IT operations across all departments. Key Responsibilities: - System Maintenance and Troubleshooting: Diagnose and resolve hardware, software, and network issues swiftly, ensuring minimal disruption to workflow. This includes computers, servers, peripherals, and network components. - Helpdesk Support: Provide responsive, professional support to employees, assisting them with a range of IT issues, from troubleshooting to guiding on best practices. - Hardware & Software Setup: Manage the installation, configuration, and upgrades of company hardware, software, and network devices for new hires, project deployments, and system improvements. - Network Administration: Oversee network health, performing routine monitoring, diagnostics, and troubleshooting for switches, routers, firewalls, and wireless systems. - Data Security & Compliance: Assist in implementing and monitoring data security protocols to protect sensitive information and prevent breaches, aligning with industry standards and regulatory compliance. - System Backup & Recovery: Perform regular data backups and support recovery processes to ensure data integrity and business continuity. - Inventory Management: Track and manage IT assets and inventory, ensuring that all equipment is accounted for, up to date, and properly stored. - Documentation & Reporting: Maintain detailed records of technical support, system maintenance, configurations, and updates to assist in troubleshooting and future audits. - Training & Support: Offer technical training to end users on new systems, software, and best practices to empower employees in their technology use. - Collaboration & Project Support: Work closely with the IT Manager and cross-functional teams to support and implement technology solutions aligned with company goals. Qualifications: - Education: Associate or Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). - Experience: - 2+ years in IT support, preferably in an engineering or technical environment. - Proven experience troubleshooting network, hardware, and software issues. - Technical Skills: - Strong knowledge of Windows, Mac OS, and Linux operating systems. - Familiarity with Active Directory, VPNs, and firewalls. - Experience with network troubleshooting tools and diagnostic software. - Proficiency with Microsoft Office Suite, Google Workspace, and other productivity tools. - Knowledge of cyber security protocols and data protection best practices. - Soft Skills: - Excellent communication skills with the ability to explain technical issues in simple terms. - Strong organizational skills and attention to detail. - Ability to work independently as well as part of a collaborative team. - A proactive approach to problem-solving and a strong sense of responsibility. What We Offer: - Competitive Salary with performance-based incentives. - Comprehensive Benefits Package: Medical, dental, vision, and retirement options. - Professional Development: Training and certification opportunities to support your growth. - Work-Life Balance: Flexibility that respects both productivity and personal time. - Cutting-Edge Technology: Access to the latest IT tools and software to keep you at the top of your game. - Innovative Environment: Work alongside talented engineers and professionals who push boundaries in technology and engineering. Why Zephyrus Engineering Limited? Zephyrus Engineering Limited combines top-tier engineering with tech-forward solutions to drive results that matter. By joining our team, you'll be stepping into a role where your work directly supports groundbreaking projects that shape communities and industries. If you're looking for an opportunity to grow in a fast-paced, high-impact environment where every day presents new challenges and rewards, wed love to meet you. Ready to Join Us? Apply now with your resume and a cover letter detailing your IT experience and why Zephyrus Engineering is the perfect fit for your career path. Take your next step in a tech-driven, inspiring environment, apply today and become part of a team where your contributions matter.

Job Description Lead the Fun as a SipIT Shift Leader! Are you ready to shake things up and lead a team in a fast-paced, fun, and refreshing environment? SipIT is looking for an enthusiastic Shift Leader to join our growing family of frozen beverage enthusiasts! About Us At SipIT, we're all about crafting delicious frozen beverages that are conveniently packaged for To-Go enjoyment. Whether it's a boozy treat or a virgin delight, we believe everyone deserves a sip of happiness in the comfort of their own home. If you're passionate about creating memorable customer experiences and love a good frozen drink, you'll fit right in! What You'll Do as a SipIT Shift Leader As a Shift Leader, you'll be the go-to person ensuring smooth operations during your shift. Your leadership will help create a welcoming and efficient environment for both customers and team members. Here's a sneak peek at your responsibilities: - Lead by Example: Motivate and guide your team to deliver top-notch service with a smile. - Customer Experience: Ensure every customer leaves with a great drink and an even better experience. - Team Support: Assist in training, mentoring, and supporting team members to be their best. - Operations Management: Oversee daily tasks like opening/closing procedures, inventory checks, and maintaining a clean, organized workspace. - Problem Solving: Handle any challenges that come your way with a positive attitude and quick thinking. What We're Looking For No prior experience? No problem! We're looking for someone with: - A friendly and approachable personality. - Strong communication and leadership skills. - A knack for multitasking and staying cool under pressure. - A passion for delivering great customer service. Why Join SipIT? While we don't offer specific benefits, we do promise a fun and supportive work environment where you can grow and make a difference. At SipIT, we value teamwork, creativity, and a shared love for frozen beverages. Ready to Lead the SipIT Team? If you're excited about the idea of being a part of a company that's all about good vibes and great drinks, we'd love to hear from you! Apply today and take the first step toward a refreshing new career. SipIT - Where Every Sip is a Celebration! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description IT Technician The IT Technician will provide technical support for division desktop and laptop computers, including software installation, hardware setup, troubleshooting, diagnosis, and resolution of technical issues. This role is responsible for both local and remote support to ensure efficient operation of Windows systems. As a member of the Helpdesk team, the IT Technician will work collaboratively to deliver exceptional customer service to staff. Essential Duties and Responsibilities Support division desktop and laptop computers. Install, configure, and troubleshoot software and hardware. Diagnose and resolve technical issues related to Windows systems. Perform local and remote support for staff as needed. Deploy computer systems and ensure proper functionality. Work collaboratively within the Helpdesk team to provide excellent customer service. Required Education, Knowledge, Skills, and Abilities High school diploma or equivalent required. Minimum of five (5) years of IT experience supporting computer systems. Training or experience in IT support, including computer system maintenance and software/hardware installation. Desired certifications include CompTIA A+, Network+, Security+, or Microsoft certifications such as MSCE, MCTS, MCITP, or MCDST (not required). Associate degree preferred. Strong attention to detail and outstanding verbal and written communication skills. Excellent multitasking and problem-solving abilities. Ability to work independently with minimal supervision and complete tasks accurately. Requirements Must be able to lift computer and computer-related equipment (generally up to 30 pounds unassisted; over 30 pounds assisted). Additional Requirements Must be able to clear a Motor Vehicle Record (MVR) check. Must be a U.S. citizen. Work Environment Dress Code: Business casual. Work Hours: Monday through Friday, 8:00 AM - 5:00 PM. Join the Cross Resource Group Team! At Cross Resource Group, we value our employees and are dedicated to providing a rewarding and inclusive work environment. We are proud to offer a competitive and comprehensive benefits package to meet the diverse needs of our team. Employee Benefits Include: Healthcare Insurance: Comprehensive coverage to ensure access to quality healthcare. Dental Insurance: Robust coverage for optimal oral health. Vision Insurance: Regular exams and corrective lenses covered. Disability Insurance: Short and long-term coverage protecting against loss of income due to illness or injury. Life Insurance: Providing financial security and peace of mind for our employees and their loved ones. Why Choose Us? Become a part of a dynamic team committed to professional growth and development. Explore our job openings and experience the rewards of being part of a company that values your health, happiness, and success.

Job Description OBLATE SERVICE CORPORATION OBLATE SCHOOL OF THEOLOGY JOB OPENING The Oblate School of Theology is seeking candidates for the following employment opportunity: Position Title: IT TECHNICAL and WEBMASTERPosition Status: On-Site, Full-Time, ExemptSummary of Description The IT Technical and Webmaster is responsible for supporting faculty in hybrid distance education courses, maintaining, and troubleshooting IT systems, and managing the school's web presence. This role includes technical support for learning management systems (currently Zoom™ and Moodle™), workstation upgrades, and audio/video system monitoring. The position also involves documenting and communicating system issues and recommending performance improvements. Essential Duties and Responsibilities Provide technical support for faculty teaching hybrid-distance education courses. Assist with training and support in Zoom™ and Moodle™ platforms. Provide assistance with Zoom™ live streaming for a few special presentations, such as Doctoral dissertation defenses, graduation ceremonies, and other events, as needed. Troubleshoot and upgrade workstations and related hardware/software. Plan and execute plugin and website updates Perform and maintain website backups Monitor and adjust audio/video systems for optimal performance. Document and communicate system issues with staff and vendors. Recommend and implement system performance improvements. Perform other duties as assigned. Education and/or Experience Associate's degree in Information Technology or related field preferred. Equivalent work experience in technical support and web management will be considered. Skills and Qualifications Excellent verbal and written communication skills. Proficiency in MS Office Suite. Strong problem-solving and customer service skills. Knowledge of LAN systems and help desk operations. Experience with audio/video systems and web content management. Work Hours Full-time, 40 hours per week. Monday through Friday, typically morning and afternoons, with some evenings and weekends as needed. Must pass background check and pre-employment drug testing

Position Description IT (Information Technologists) generally design, operate, or maintain technology products. Not limited to employment with technology companies, IT specialists may work with any businesses, agencies, or organizations that use technology or manage large amounts of information. Regardless of the sector, IT specialists usually provide similar services related to software, hardware, databases, Web resources, networks, and enterprise systems. IT specialists will also work with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system of integration of multiple systems. With information technology constantly changing, specialists must stay up-to-date on emerging technologies and the potential effectiveness of these advancements in their current system. Essential Functions maintains information technology systems (PC & LAN equipment) provides IT operations functions to offices for the organization's standard hardware, software, and voice/data network solutions responsible for the purchase, installation, and life-cycle maintenance of PCs, servers, and LAN network, connectivity equipment as appropriate, provides escalated on-site support of hardware, software, and network connectivity issues. acts as the primary point of communication between TIS and operating, business, and functional units. performs local administration and operates functions as appropriate in accordance with standards, policies, and procedures. Duties in cooperation with TIS, local operations staff and key users, provides strategic, budgeting and disaster recovery/business continuity planning to offices and staff in multiple operating, business and functional units. Responsible for local inventory maintenance and software license management. Monitors security compliance in accordance with TIS standards, policies, and procedures. Responsible for maintenance of systems documentation such as TIS operations manuals. Serves as the technical and communications liaison to and from stakeholders and office key users for TIS communications, initiatives, needs assessments, etc. Responsible for procurement, installation, and life-cycle maintenance of IT hardware and software (includes PCs, peripherals, servers, networking equipment, operating systems, and other software) Provides new staff with PC/account setup and orientation.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description 2+ years of experience providing desk side support. Proficient troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc. Printer support can include barcode printers, various types of scanners (mainly HP and Sharp). Ability to resolve Windows XP and Windows7 Operating System Issues and Errors Basic Network troubleshooting skills and knowledge (mainly Cisco) Proficient in the latest Microsoft Office Applications Understanding of Symantec Virus Scan software Remedy (Software experience (preferred) Customer infrastructure support (wiring and connectivity) Proficient in Microsoft Active Directory Sarbanes Oxley Policies and Processes Maintain and abide with compliance activities (these activities are driven from a central compliance group). Experience with Computer asset tracking and lease management Experience with user ID creation Ability to communicate technical information to non-technical audiences Strong sense of customer service Good organizational skills Excellent Verbal and Written Communication Skills Ability to sift through technical issues and know what to do next and/or when to escalate for help Technical degree or equivalent experience Ability to multi-task Team-oriented / team player / ability to share ideas as well as listen to ideas Working knowledge of Cisco devices/networking is preferred Some experience with support and administration of telephones (PBX system and/or VoIP system). Ability to walk and bend and perform labor-related duties of connecting computer equipment Ability lift up to 25 lbs. when moving electronic equipment (all lifts over 25 lbs. require two or more employees to perform the task Qualifications Open to on call, site visit and overtime.

Weaver Technologies LLC. is a fast growing certified partnered with several industry leaders in IT, including Dell EMC, and others. The successful candidate will possess a well-rounded technical background and strong communication skills. In this role, you will provide prompt and effective technical assistance for computer systems and core infrastructure components, performing a wide range of tasks to diagnose and resolve technical issues. The ideal candidate will have solid technical knowledge and the ability to translate complex concepts into clear, understandable explanations. You must be customer-focused, patient when handling challenging situations, and skilled at identifying and implementing creative solutions. When an issue cannot be resolved at your level, you will be responsible for escalating it. Additionally, you will contribute to enhancing both new and existing internal processes-technical and operational-while leveraging available tools to their fullest potential. --- Responsibilities · Serve as the first point of contact for phone and email support for MSP customers. · Create and update tickets within the ConnectWise Manage system, ensuring accurate and thorough documentation of all support requests. · Escalate tickets to the appropriate support level when necessary. · Participate in required training and ongoing professional development. · Monitor MSP toolsets and make adjustments as needed to ensure optimal performance. · Provide on-site support at customer locations as required. · Perform other duties as assigned. Skills and Specifications: · Proven experience as a help desk technician or other customer support role · Working knowledge of Enterprise level Microsoft Operating Systems · Working knowledge of Computer hardware and general knowledge of Microsoft Servers · Ability to diagnose and resolve basic technical issues · Working knowledge of Remote Monitoring and Management (RMM) & Service Desk software tools and methodologies, such as Connectwise, Auvik, Bitdefender, or similar tools preferred · Working knowledge of Microsoft Active Directory, Group Policy, DHCP, DNS, Exchange, O365 and Teams preferred · Demonstrated ability to adapt to new technologies and learn quickly · Excellent communication skills with the ability to articulate technical solutions, ideas and processes to both technical and non-technical audience · Technology training and/or related experience · Technology certifications are nice to have (Dell, Microsoft, Cisco, SonicWall, Fortinet, VMware) Technologies being supported: · Cisco · Cisco Meraki · SonicWall · Fortinet · Ubiquiti · Dell (Workstations Server/Networking/Storage) · Microsoft (Windows Server, SQL, Exchange, O365, Azure, RDS) · VMware · Hyper-V · End user devices

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.