Desktop Support Engineer
Technical support specialist job in Ambler, PA
Job Title: Desktop Support Engineer
Who We Are
Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services.
Job Overview
Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction.
The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams.
Key Responsibilities
Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and mac OS environments.
Diagnose and resolve hardware, software, and network connectivity issues in a timely manner.
Perform IMAC (Install, Move, Add, Change) activities for IT assets.
Coordinate with vendors for hardware repairs, replacements, and warranty support.
Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting.
Support printers, Office 365 applications, and endpoint security/compliance tools.
Maintain accurate IT asset inventory, documentation, and ensure SLA compliance.
Provide Hands & Feet support for server, network, and data center teams as required.
Document incidents, resolutions, and procedures in the ticketing system and contribute to the knowledge base.
Required & Preferred Skills
Strong hands-on experience in desktop and laptop support in enterprise environments.
Proven expertise in Windows and mac OS operating systems.
Experience supporting Office 365 and common enterprise applications.
Basic network troubleshooting knowledge (LAN, DHCP, DNS).
Familiarity with IT asset management, inventory tracking, and vendor coordination.
Exposure to data center environments, including physical server support, is a plus.
Experience with hardware racking, cabling, and labeling is preferred.
Excellent communication and interpersonal skills with a customer-first mindset.
Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.
Help Desk Technician
Technical support specialist job in North Wales, PA
Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment.
In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting.
This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA...
🔧 What You'll Be Doing:
• Provide onsite Help Desk support for end users
• Troubleshoot Microsoft (Office 365) and line-of-business applications
• Support hardware including workstations, servers, and printers
• Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi)
• Support network security tools and practices
• Assist with VoIP system support
• Administer Active Directory (users, GPOs, OUs, permissions, etc.)
• Support backups and disaster recovery processes
• Provide basic VPN and Remote Desktop support
• Monitor system alerts via RMM tools and respond to service tickets
• Participate in an after-hours on-call rotation
• Serve as the SME for assigned technologies and systems
✅ What We're Looking For:
• Strong communication and customer service skills
• Solid troubleshooting and problem-solving ability
• Able to prioritize and multitask in a fast-paced environment
• Familiarity with common Help Desk tools and workflows
• Strong technical aptitude with eagerness to learn
Desktop Support Specialist
Technical support specialist job in Wilmington, DE
Compensation: $60,000 base salary + benefits
Employment Type: Full-Time, Permanent
We are seeking a Desktop Technical Support Specialist to provide hands-on IT support across a wide range of systems, devices, and applications. This role is ideal for a well-rounded IT support professional who enjoys being the go-to person for troubleshooting, user support, and day-to-day technology needs.
The right candidate is comfortable supporting end users in person, managing hardware and software issues, and working across desktop, network, and basic systems administration tasks.
Key Responsibilities
End-User & Desktop Support
Provide in-person and remote technical support for Windows-based desktops and laptops.
Troubleshoot hardware, software, and peripheral issues (printers, scanners, monitors, mobile devices).
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
Resolve issues related to VPN, Wi-Fi, and basic network connectivity.
Systems & Account Administration
Create, modify, and disable user accounts in Active Directory and Microsoft 365.
Assist with password resets, group permissions, and access provisioning.
Support endpoint security tools, antivirus, and patching processes.
Assist with onboarding and offboarding of employees, including equipment setup and access provisioning.
Hardware & Asset Management
Image, deploy, and maintain desktops, laptops, and mobile devices.
Track IT assets and inventory.
Coordinate hardware repairs and replacements as needed.
IT Operations & Collaboration
Escalate complex issues to senior IT or vendors when appropriate.
Document issues, solutions, and procedures in the ticketing system.
Assist with basic server, backup, or network support tasks as exposure allows.
Participate in IT projects such as upgrades, migrations, or office moves.
Required Qualifications
2-5 years of experience in Desktop Support, IT Support, or Help Desk roles.
Strong working knowledge of:
Windows 10/11
Microsoft 365 / Office 365
Active Directory
Basic networking concepts (TCP/IP, DNS, DHCP)
Hands-on experience supporting end users in an onsite environment.
Excellent communication and customer service skills.
Preferred Qualifications
Exposure to:
Microsoft Intune or other endpoint management tools
Azure AD / Entra ID
Basic server or virtualization environments
IT certifications such as CompTIA A+, Network+, or Microsoft certifications.
Experience supporting small to mid-sized organizations.
Help Desk Specialist
Technical support specialist job in Trenton, NJ
**No C2C, third parties or sponsorships available for this opportunity**
Our client, located in Trenton, NJ, is seeking a Help Desk Specialist to join their team.
**This position is fully onsite; only candidates who can commute to Trenton, NJ will be considered for this role.**
This is a full-time, 6-month+ position.
Schedule: Monday through Friday, 8:00AM-4:00PM
Pay Rate: $23/hr.
Responsibilities:
Assist internal and external users' login into systems and provide resource access.
Provide technical assistance to data processing personnel and end-users on technical problems dealing with operating systems, computers, utilities, hardware, and all related desktop applications.
Install and maintain supported proprietary desktop software packages and hardware. Monitor systems for errors and work with vendors to upgrade and install software and hardware products.
Plan, configure, and troubleshoot networked devices including printers, desktops, laptops, scanners, and fobs.
Support conference room computer equipment, video, and connectivity solutions.
Provide training on hardware and software products for online meetings and conference calls.
Maintain accurate and up to date problem tickets, computer hardware and software inventory, documentation, procedures, and run books.
Utilize KACE Helpdesk System to create, track, and complete help desk trouble tickets.
Requirements:
3 years of experience providing help desk and AV support
required.
Ability to work fully onsite in Trenton, NJ
required
.
Strong verbal and written communication skills.
Strong analytical and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Please forward resume for immediate consideration at https://www.jjstaff.com/apply-now/
If you have any questions, or would like more information, please call our office today at (609) 452-2030.
Information Technology Support Technician
Technical support specialist job in Philadelphia, PA
Job Title: IT Support Technician
Department: Information Technology
Reports to: Technology Operations Supervisor
FLSA Status: Exempt
The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement.
Key Responsibilities
Deliver exceptional customer service and technical support to internal employees.
Provide on-site and remote IT support for locations nationwide.
Respond promptly to support requests via phone, email, or ticketing system.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment.
Install, configure, and maintain operating systems, applications, and security tools.
Manage user accounts, including password resets and access permissions.
Perform routine system maintenance and updates.
Document issues, resolutions, and processes in the IT knowledge base.
Support IT projects such as upgrades, deployments, and migrations.
Ensure compliance with IT policies and security standards.
Maintain accurate documentation for managed stores and update during quarterly site visits.
Administer Microsoft Azure, Office 365, and related applications.
Troubleshoot network-related issues and assist with MDM platform management.
Collaborate with IT Service Management to ensure a seamless support experience.
Audit and streamline manual software processes and contribute to automation initiatives.
Provide innovative solutions for complex technical challenges.
Respond to critical technical needs on a 24/7 basis.
Travel up to 35% nationwide.
Retail & Store Support:
Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications.
Resolve issues impacting store operations quickly to minimize downtime.
Coordinate with vendors and internal teams for hardware replacements and repairs.
New Store & Remodel Support:
Assist with planning and execution of IT installations for new store openings and remodels.
Deploy and configure network equipment, POS systems, workstations, and peripherals.
Perform site readiness checks and ensure all IT systems are operational before launch.
Document installation processes and maintain accurate inventory of deployed assets.
Skills and Qualifications
Experience:
At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment.
Ability to make sound, timely decisions in a fast-paced setting.
Independent self-starter.
Education & Certifications:
Associate's or bachelor's degree in IT, Computer Science, or related field (preferred).
Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred).
Technical Skills:
Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with mac OS and Linux.
Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting.
Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices.
Systems Administration: Active Directory user management and permissions.
Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO).
MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems.
Core Competencies:
Customer Service: Communicate clearly and patiently with non-technical users.
Problem-Solving: Identify root causes and implement effective solutions.
Time Management: Prioritize multiple tickets and meet SLAs.
Collaboration: Work effectively with IT teams and cross-functional departments.
Additional Requirements:
Must be at least 21 years old and pass Level 2 Background Screening.
Willingness to travel up to 35% nationwide.
Availability for 24/7 technical support as needed.
Physical Requirements
Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet.
Ability to climb ladders, kneel, crouch, and reach as needed.
Ability to work in varying environmental conditions while wearing PPE.
Visual acuity for detailed inspection and computer work.
Ability to communicate verbally at conversation levels.
Work Schedule
40+ hours per week with flexible hours based on business needs.
Must be available for on-call duties, evenings, weekends, and holidays.
Equal Opportunity Employer Trulieve Supports a Drug Free Workplace
Information Technology Training Specialist (Onsite)
Technical support specialist job in Hamilton, NJ
Since 1933, Stark & Stark has developed innovative legal solutions to meet our clients' needs. We have experienced attorneys in more than 30 practice areas and a commitment to putting the law to work for our clients. We believe that is the basis for building and maintaining our practice.
Stark & Stark is actively recruiting for a Informational Technology Training Specialist based in our Hamilton, NJ office. The right candidate will have the extraordinary opportunity to continue their professional development in a challenging, but collegial environment.
This position requires a skilled and proactive individual with demonstrated experience working in a professional services setting most preferably within law firm. This role is responsible for designing, delivering, and maintaining technology training for attorneys and staff, as well as supporting onboarding, documentation, and select Firm initiatives. The ideal candidate will have excellent communication skills, a collaborative mindset, and the ability to translate technical concepts into practical, user-friendly guidance. They will be proactive, self-motivated, with a passion for continuous learning and problem-solving.
Key Responsibilities
• Conduct training sessions for attorneys and staff on all firm IT applications, both in groups and one-on-one, as needed.
• Develop, update, maintain, and publish user guides, quick reference materials, instructional videos, eLearning resources, and other training documentation.
• Lead all technology onboarding training for new hires, ensuring smooth integration into the firm's systems.
• Serve as the first point of contact for technology training requests and schedule follow-up sessions when necessary.
• Collaborate with other departments to assist with supporting staff development initiatives and targeted onboarding processes.
• Coordinate with the IT department to stay up to date on software updates, new tools, and best practices.
• Provide input on technology adoption strategies to improve firm efficiency.
• Ensuring training materials are current, accessible, and effectively organized.
• Work closely with Firm stakeholders on a regular basis to develop new training ideas, programs, and materials that enhance staff and attorney capabilities.
Compensation & Benefits
Stark & Stark is committed to the health and well-being of its staff members. The firm offers a full range of benefits, including medical, prescription, dental and vision coverage. The firm also provides generous paid time off, life insurance, accidental death and dismemberment, disability benefits and 401(k) plan with firm contributions.
Compensation will be determined based on multiple factors, including candidate experience, qualifications, accomplishments, and location. Employees may also be eligible for annual performance-based merit increases rewarding individual and firm achievements.
*No calls or emails from staffing agencies or recruiters, please. Unsolicited resumes from search firms will not be considered when no contract is in place.
Equal Opportunity Employer
Stark & Stark's policy is to make employment decisions based on merit, ability, and competence. Except where required by law, employment practices shall not be influenced or affected by an applicant's or staff member's race, color, religion, sex, national origin, age, or any other characteristic provided by law. Qualified minorities, females, veterans, and attorneys with disabilities are encouraged to apply. It is also our policy to provide a work environment that is free of harassment of any kind, including that which is sexual, age-related, or ethnic.
Mansfield Rule
As part of its continued efforts to actively recruit and advance the recruitment, development, and promotion of diverse lawyers Stark & Stark is participating in Diversity Lab's Midsize Mansfield Rule initiative. The Mansfield Rule is named for Arabella Mansfield, the first woman admitted to practice law in the United States. It measures whether law firms affirmatively consider diverse lawyers for hiring, advancement, and significant leadership roles.
Under this initiative, we strive for a candidate pool consisting of at least 30% women, attorneys from underrepresented racial and/or ethnic groups, lawyers with disabilities, and/or LGBTQ+ attorneys. The Mansfield Rule initiative also includes a commitment by Stark & Stark to be transparent in our internal governance, particularly with our selection guidelines and job descriptions for firm management roles and committees.
Desktop Support - 60K
Technical support specialist job in Philadelphia, PA
Title: Site Support Technician | Philadelphia - Multiple Sites Pay/Salary/Benefits/Perks:
Contract Type: 6-Month Contract to Hire
Hourly Rate: $28-29/Hr
Salary upon Conversion: $60k (contingent upon experience)
Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern.
Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.
Responsibilities:
Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.
Must-Have Qualifications and Skills:
Experience: At least 3 years of experience in IT support, working on-site with users
IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow.
Communication: Strong interpersonal and communication skills.
IT Data Specialist
Technical support specialist job in Mount Laurel, NJ
Hi Professionls,
We are hiring for an IT Data Specialist role, an FTE position with client Mphasis. If you are interested, then kindly drop your resume to sumaiya.iqbal@avanceservices.us/ ************
Here are a few quick details about the role:
Job Title: IT Data Specialist
Location: Mount Laurel, New Jersey
Experience: 10+ years
Job Type: Permanent
Job Description
Minimum of 7 - 10 years of experience working in a financial institution, preferably in a Global Bank
Minimum of 7 -10 yrs of working experience in PL/SQL, including query optimization, stored procedures, and indexing (Preferably in Oracle based tools)
Understanding of the Compliance domain and concepts i.e., Anti-Money laundering (AML), Know your Customer (KYC), Customer Risk Rating etc. is a must
Minimum of 7 years of experience in data (data lifecycle, data governance, data quality, Metadata, Data issue resolution and other data concepts)
Experience with Informatica ETL Tool is a must
Minimum of 3 years of experience in System testing, Data Issue - Exception Management and resolution
Regards,
Team Lead,
Sumaiya Iqbal
Computer Technician
Technical support specialist job in Philadelphia, PA
About Us: Datavault AI is revolutionizing the way organizations manage, value, and monetize their data. We empower businesses to unlock the full potential of their data through advanced financial modeling, risk assessment, and governance tools, all while maintaining privacy and regulatory integrity.
Job Description: We are seeking a detail-oriented and proactive Computer Technician to join our IT team. This position is responsible for maintaining workstation and server security, supporting end-users, managing hardware/software deployment, and ensuring compliance with IT policies. The ideal candidate will have strong technical troubleshooting skills, experience with endpoint security, and the ability to communicate effectively with non-technical users.
Key Responsibilities:
Backup and securely wipe old hard drives quarterly.
Ensure workstation and server anti-virus software is kept up to date.
Ensure password policy and security policies are being adhered to.
Decommission old equipment as needed, according to IT policies.
Prepare and redeploy used equipment into production use as needed based on IT policies.
Prepare and deploy new equipment and software as directed.
Monitor, investigate, and remediate anti-virus and cybersecurity events.
Update workstation Operating Systems and software as directed by IT Manager.
Perform an extensive audit of all workstations on an annual basis, noting their general details, OS, software, and checking for policy compliance. Remediate any issues found.
Perform end user IT support.
Assisting IT Manager with IT projects.
Complete other IT projects and IT duties as assigned.
Qualifications:
Associate's degree, bachelor's degree, or equivalent combination of education and CompTIA A+ certifications.
3-5 years of experience as a computer technician, IT support, or related role.
Familiarity with Windows, Linux and Mac environments.
Strong analytical, diagnostic, and problem-solving skills.
Excellent interpersonal and communication abilities.
Ability to work independently and manage multiple priorities effectively.
Experience working in environments with strong IT compliance or security protocols.
Scripting and group policy or Intune experience is preferred.
Must be able to quickly relay technical information to non-technical staff and build up rapport with users.
What We Offer:
Competitive salary and benefits package.
A fast-paced, high-impact work environment.
Opportunity to work closely with executive leadership.
The chance to work with cutting-edge technologies and make a significant impact.
A culture of innovation, ownership, and growth.
Information Technology Technician
Technical support specialist job in Ridley Park, PA
Apex Systems is currently hiring for an IT Support Tech for a large technology company!
Project Details:
IT service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide
Coordinates and Client End User on expectations and availability to conduct Managed Client Services
Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations
Identifies potential issues that could adversely impact End User experience and follows through on action steps
Strives to meet all Client SLAs & Customer Satisfaction Goals
Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site
When required-provides onsite shadowing to Program Field Service Team
Serves as an entry point to develop technical and customer skills to grow into broader and more challenging field services roles
Basic installation and maintenance to technical products
Follows predefines procedures and tasks in everyday activities
Work is regularly reviewed by a more senior level technical specialist
Qualified candidates will have the following experience and skills:
1+ years' experience in servicing/deploy computer equipment
At least one industry standard certification such as CompTIA A+, Net+, or Security+.
Must have a proven customer service background
Must have experience in a corporate environment
Individual will be knowledgeable of Windows operation system environment
Able to comprehend and follow verbal and written technical instructions and scripts
Physically able to lift and move Enterprise and Client technology hardware in our customer environments
Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customer and conflict resolution
Location: Ridley Park, PA
Onsite expectation: Fully Onsite
Salary/Pay range: $18-20/HR
If you are interested, please apply here or email an updated copy of your resume to Kristin Catterton at **************************
Apex Benefits Overview
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico
Patient Support Specialist
Technical support specialist job in Horsham, PA
As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care.
We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners.
The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote.
MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA
This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts:
-- 1 Week: 7:30 AM - 4:00 PM
-- 2 Weeks: 9:00 AM - 5:30 PM
-- 1 Week: 11:30 AM - 8:00 PM
You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence.
Responsibilities:
Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system
Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource
Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver
Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner
Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements
Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program
Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements
Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan
Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients
Other duties as assigned
Qualifications:
Associate Degree required; B.S. or B.A. degree preferred
A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred
Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus
Ability to learn and work within IT platforms to document patient cases
Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations
Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience
Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards
Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey
This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote)
Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs
Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey
Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules
Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process
Strong financial management skills to reconcile receipts for patient reimbursement
Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction
Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs
Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally
Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity
Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly:
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
System Network Administrator
Technical support specialist job in Philadelphia, PA
PLEASE READ THIS BEFORE JUST QUICK APPLYING TO THIS POSITION.. YOU MUST ALREADY BE LOCATED IN THE Philadelphia PA or Mt Laurel NJ AREA TO BE CONSIDERED FOR THIS POSITION. IF YOU ARE NOT YOU WILL RECEIVE A REJECTION NOTIFICATION.....
This is an onsite role in Mt Laurel NJ Area, 5 Days a week.
3rd Shift working Friday, Sat/Sun/ Mon/Tues 11PM to 8AM.
You Are Required To Work A Major Holiday Should It Fall On of The Days Listed Above.
Be Part of the Team Behind the Game
Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife Network Systems Administrator to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.
The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations.
If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact.
Working for Blue Mantis at this customer, you'll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league's fast-paced and mission-critical IT environment.
Key Responsibilities
Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.
Skills, Knowledge and Expertise
Required Skills
Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies.
Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience.
Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
Familiarity with automation tools and scripting
Excellent problem-solving skills with the ability to adapt to dynamic priorities.
Preferred Skills
Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki)
Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
Knowledge of infrastructure capacity planning and performance tuning.
Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
Familiarity with security best practices, SIEM platforms, and endpoint protection.
Experience with advanced video streaming technologies and CDNs.
Familiarity with infrastructure performance tuning and capacity planning.
Qualifications
Provide game day support on major holidays when games are played.
Education: Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
Experience: Demonstrated expertise in a complex, multisite environment.
Base Salary Range: $120,000.00 - $165,000.00
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.
Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
Research IT Summer Intern I/II
Technical support specialist job in Philadelphia, PA
CompanyFederal Reserve Bank of PhiladelphiaThe Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, together with the Board of Governors in Washington, D.C., make up the Federal Reserve System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to depository institutions and the federal government. The Federal Reserve Bank of Philadelphia serves eastern and central Pennsylvania, southern New Jersey, and Delaware.
The Federal Reserve Bank of Philadelphia is seeking a Junior, Senior undergraduate student or a graduate level student for a summer internship in the Research IT department. Students majoring in Computer Science or related field may be considered.
This is a paid internship (Monday - Friday, 40 hours per week) for our summer internship program (typically 10 weeks). The hourly rate for this position is $23.00 per hour for undergraduate level and $28.00 for graduate level. This position requires an on-site presence.
The Research IT department is seeking a hands-on summer intern. Our IT department has heavily expanded on our high-performance computing (HPC) platform in the Cloud.
Intern projects: (but not limited to)
Assist tasks in our Open OnDemand (OOD) platform in AWS
Assist with onboarding new users to the system
Assist with coding issues for current and new users
Assist with troubleshooting user's code (an opportunity to assist with troubleshooting skills)
Assist with data related projects (as needed)
Assist with ingesting new datasets or working to maintain existing ones (exposure to different tools in AWS like Athena, Glue, EMR, S3, and others).
Skillset/Job Requirements:
Skillset in various AWS tools such as: Glue, Athena, S3, EMR
Other coding languages like Python, Matlab, Stata, Julia, Fortran, bash scripting, job schedulers like SLURM
Proficiency in Linux is required
Basic knowledge of parallel computing like using MPI, OpenMP, and CUDA, is a plus
Soft Skills:
Strong troubleshooting skills are a must (the intern that can break down complex problems)
Ability to work in a group environment / group collaboration
Good written communications skills in helping with writing technical documentation
Physical Requirements:
May require sitting using a computer for several consecutive hours. May also require standing while performing tasks such as troubleshooting. May be lifting office equipment up to 10 pounds.
Additional Information:
The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “****************”. If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at ******************************.
We are an equal opportunity employer committed to hiring the best candidates and to providing equal employment opportunity to all persons without regard to race, color, religion, sex, pregnancy, national origin, age, genetic information, disability, military service, or any other basis protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment. If you need assistance or an accommodation due to a disability, please email us at ******************************.
All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Any hiring decision based on a background investigation will be made following an individualized assessment that is job-related and consistent with business necessity and applicable law. Employment may not begin until the Bank accepts the results of the background investigation.
All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
Certain eligibility rules apply. You will provide work authorization to prove your eligibility to work in the United States.
The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
You will be available to work on-site. This is not a remote opportunity.
Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.
Full Time / Part TimePart time Regular / TemporaryTemporaryJob Exempt (Yes / No) NoJob CategoryWork ShiftFirst (United States of America)
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (************************************* or through verified Federal Reserve Bank social media channels.
Privacy Notice
Auto-ApplyTechnical Support Specialist
Technical support specialist job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents.
Essential Functions
Customer Relations:
Provide 1st tier support to customers
Answer help desk calls and create tickets in incident tracking system documenting support requests
Resolve assigned support tickets while keeping end user informed of the status of their request
Provide support to remote facilities using both remote tools and traveling to various facilities
Respond to end user inquiries by phone\email\chat
Create clear and detailed documentation
Explain technical issues to end users
Technical:
Troubleshoot issues with Windows operating systems, printers, and installed software
Configure laptops and desktops by installing operating system and updating needed drivers and firmware
Create and deploy images for laptops and desktops
Install software
Determine technical issues to escalate to tier 2 & tier 3 to support customers
Competencies, Knowledge, Skills and Abilities
Skills:
A+ Certification
Ability to work independently and as a team member
Excellent communication skills to translate technical language to non-technical personnel and customers
Excellent customer service skills
Excellent time-management skills
Ability to meet multiple competing deadlines
Ability to overcome obstacles to customer solutions to satisfy customers
Ability to quickly learn new technologies
Knowledge Of:
MS Office and other PC software
Adobe Acrobat
Web Browsers (Chrome, IE, Firefox)
Windows desktop operating systems
Software licensing
Printers
Remote Desktop
VPN Software
Qualifications
High School Diploma or GED
Knowledge of PC hardware & A+ certification
Minimum 2 years of experience in a Desktop Support role
Must have a valid PA Driver's License and the ability to lift 50 lbs.
NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience
Additional Information
Salary Range: $45,000 - $59,000
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to
present proof of vaccination against COVID-19.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support specialist job in Cheltenham, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician
Technical support specialist job in West Conshohocken, PA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
IT Technician Thunder Ridge Nature Arena
DEPARTMENT: Information Technology
REPORTS TO: IT Director
FLSA STATUS: Part-Time, Non-Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities
Diagnose software and hardware problems.
Be ready to assist staff and faculty with IT related problems when called upon.
Track, prioritize, and document requests using an IT support request system.
Install and configure new computers and other IT equipment.
Repair and upgrade different types of computers (software and hardware).
Identify problems and repair printers, phones, copiers and scanners.
Perform regular updates of servers.
Sets up and tears down videoconference equipment.
Assists with the move in and move out of shows.
Provides billing statement information to the Accounting Department.
Assists clients with programming their equipment for the Internet.
Removes all connections at the completion of shows.
Assists MIS Manager when needed.
Performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School Diploma or GED
Associates degree in the Technology field
Previous large scale venue experience
Skills and Abilities
Knowledge of:
Terminology used in the telecommunications field
Telecommunications installations
Cat5 wiring
ISDN and IP protocols
Videoconference theories
Fiber modes
Data base entry, i.e. Maintain inventory
Network
Ability to:
Read exhibitor blueprints of phone connections.
Coordinate, program, and assign phone/IP numbers for show managers.
Trouble-shoot PC and basic printer.
Operate modern office equipment, including computer, fax, phone, and copy machine.
Operate a motor vehicle.
Operate radio devices.
COMPENSATION
Competitive compensation, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site (Thunder Ridge Nature Arena)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
IT - Innovation Intern- Summer 2026
Technical support specialist job in Trenton, NJ
Consider joining NJM's 2026 Paid Summer Intern Program! This is a robust program that includes:
Lunch with our leaders.
Meaningful work where you are a contributor and collaborator.
Team Intern Project: Researching and presenting a business question to our top leaders.
Leader Presentations: Insurance Industry, Key Departments and how they work and more.
Informational interviews in areas you want to learn more about.
Intern Fun:
Night at the Trenton Thunder Game
Volunteer activities to give back to the community in which we serve.
Networking events
Game days
Here is what our interns said about us!
John: “NJM is a place to learn and grow. The community is truly special.”
Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.”
Maggie: “People are here to help, and we are here to learn.”
Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"
Overview:
NJM Insurance Group is accepting applications for our Summer 2026 Internship Program. The Innovation Intern will support the Innovation & Technology team in developing proof-of-concept (POC) solutions and improving IT and business operations using AI, automation, and cloud technologies. This individual will collaborate with developers and business analyst to prototype, and validate solutions that enhance efficiency, decision-making, and customer experiences.
Job Responsibilities:
Assist in building and testing AI and automation POCs to streamline business and IT operations.
Develop scripts, APIs, or process automations to demonstrate value and feasibility.
Support data analysis, reporting, and visualization related to innovation initiatives.
Participate in innovation workshops, agile sprints, and demos.
Document findings, workflows, and architecture for knowledge transfer and scaling.
Required Qualifications & Experience:
Minimum of a cumulative 3.0 GPA (3.5 or above is preferred)
Rising senior or junior pursuing a Bachelor's degree in Computer Science, IT or equivalent
Good programming knowledge in Python and JavaScript.
Familiarity with cloud computing platforms (Azure, AWS, or GCP).
Understanding of REST APIs, data integration, and basic automation concepts.
The IT Innovation Intern position can pay $21-$25.
Starting Rate: $21
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-ApplyIT Technician Permanent Part-time
Technical support specialist job in Camden, NJ
Information (Default Section) Title IT Technician Permanent Part-time Overview Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.
As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.
Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.
Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.
Location Camden City Campus Department Office of Information Technology Days and Hours *See special instructions Requisition Number Job Description
ESSENTIAL FUNCTIONS
* Provide desktop support on all four campuses.
* Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CD/DVD drives; printers; laptops and other mobile devices.
* Perform routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices.
* Setup and deploy mobile devices, such as iPads, Android and Windows tablets and laptops.
* Troubleshoot and repair computers, printers, and other peripherals located in staff, faculty and student-use areas.
* Troubleshoot and assist with repairing network-connected, device-related issues, such as LAN and wireless connectivity and equipment connectivity (computers, printers, telephones).
* Install and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications and anti-virus software; third-party applications used in teaching and administrative environments.
* Coordinates/escalates technology issues with the OIT Help Desk, Network Services, and other OIT departments.
* Trains users including students, staff, and faculty, on the proper use of hardware and software.
* Creates and maintains good customer service relationships with students, faculty and staff.
* Assists faculty and staff in the utilization of AV equipment.
* Assists with troubleshooting, making minor repairs and maintaining AV equipment used in classrooms and event rooms; arranges for repairs and maintenance as necessary.
* Sets-up equipment such as microphones and auxiliary computer devices in special event locations such as the Camden Technology Center theater and banquet event rooms as well as other classrooms as needed.
* Provide occassional IT/AV support at evening and weekend high-profile events and meetings.
* Help maintain inventory control for all computers and computer-related equipment on all College campuses.
* Provides technical support as needed for community, outside client, and county activities.
* Respond to calls for support on other shifts and weekend emergency requests.
* Maintains all job-related documentation, including tickets, inventory forms, request forms, and SOP documents.
* Practice good communication skills with OIT department teams and other departments, faculty and students as needed to provide good customer service.
* Practice good follow up procedures on assigned projects, tasks and difficult or high-profile situations.
* All other duties as required of the position.
Minimum Qualifications
* Associates degree plus 2-3 years of work experience in installing and maintaining desktop computer systems, laptops and mobile devices; or current A+ Certification or higher certification, plus 1-2 years of work experience.
* Experience working with and troubleshooting computer equipment issues in a networked environment; some experience with troubleshooting network issues.
* Experience with using various software deployment methods including deployment tools, scripts and batch files.
* Experience with video and sound equipment including projectors and racked AV equipment.
* Excellent interpersonal skills with a focus on customer service.
* Ability to work collaboratively in a team environment and on independent projects.
* Ability to use creative and out-of-the box thinking as well as standard industry methods for providing technical support.
Benefits
Camden County College offers a benefits package to our permanent part-time employees that includes a retirement plan and short-term disability plan as well as a paid time off policy, which includes paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs and professional development opportunities.
Special Instructions for Applicants
This is a part-time, twelve-month position. A typical work week will be 25 hours over five days from 1:00pm to 6:00pm with occasional shift changes. A flexible work schedule is required with occasional evening and weekend support. The flexible schedule will be determined by the Desktop Manager in advance.
This position requires frequent and constant lifting/carrying of up to 50lbs as well as frequent pushing of up to 200 lbs.
Mobility to navigate to all areas of the College is required.
Routine bending, stooping, kneeling and reaching.
Dexterity in working with computers is mandatory.
Published Salary Range $21,000 - $25,000 Job Open Date 11/25/2025 Job Close Date Open Until Filled Yes Job Category Staff Application Types Accepted Main App - Applicant
Supplemental Questions
IT Infrastructure, Networking & Cybersecurity Support
Technical support specialist job in Lansdale, PA
Title: IT Infrastructure, Networking & Cybersecurity Support Job Type: Contract\-to\-Hire Location: Lansdale, PA (Hybrid) Authorization: U.S. Citizen or Green Card Required Job Description:
Seeking a hands\-on Infrastructure & Cybersecurity Manager to oversee networking, cloud services, security posture, end\-user systems, and multi\-site operations.
Requirements:
Strong infrastructure, networking, and cybersecurity background
M365, Azure\/Entra, Intune expertise
Multi\-site experience preferred
Must be local to Greater Philadelphia
Must be a U.S. Citizen or Permanent Resident (Green Card holder)
If you are: bright, motivated, skilled, a difference\-maker, able to get things done, work with minimum direction,
enthusiastic, a thinker, able to juggle and multi\-task, communicate effectively, and lead, then we would like to
hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why
you think you are a fit.
About Us:
Since 2000, Tri\-Force Consulting Services (https:\/\/triforce\-inc.com) has been an MBE\/SDB certified IT
Consulting firm in the Philadelphia region. Tri\-Force specializes in IT staffing, software development (web and
mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology
solutions for government and commercial clients. Tri\-Force works with clients to overcome obstacles such as
increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from
our three distinguishing core values: integrity, diligence, and technological excellence. Tri\-Force is a six\-time
winner among the fastest\-growing companies in Philadelphia and a four\-time winner on the Inc. 5000 list of the
nation's fastest\-growing companies.
Requirements
Benefits
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Desktop Support Technician
Technical support specialist job in Ambler, PA
Hi,
🚀 New Opportunity - Desktop Support Engineer 🚀
We're working with a leading global tech organization that is looking for an experienced Desktop Support Engineer to join their team in Ambler, PA.
Job Title: Desktop Support Engineer
Location : Ambler, PA
Overview
We are looking for a dedicated and proactive Desktop Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.
Key Responsibilities
Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals.
Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments.
Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti.
Diagnose and resolve hardware, software, and network connectivity issues efficiently.
Support Active Directory, user account management, and access permissions.
Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations.
Assist in system imaging, migration, and data backup/recovery.
Provide support for mobile devices and MDM platforms such as Microsoft Intune.
Collaborate with other IT teams to escalate and resolve advanced technical issues.
Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools.
Manage IT assets and ensure inventory accuracy and compliance with company standards.
Technical Skills
Desktop and Deskside Support
Windows OS, mac OS, and Microsoft Office Suite
SCCM / Intune / Ivanti
Active Directory, DHCP, DNS, and VPN
Mobile Device Management (MDM)
ServiceNow / Help Desk Systems
Troubleshooting and Root Cause Analysis
Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers)
Backup and Data Recovery Solutions
Software Installation & Operational Testing
Qualifications & Skills
5 years of experience in desktop or IT support roles.
Strong troubleshooting and communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus
Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.
Familiarity with ITSM ticketing systems and incident management processes.
Ability to conduct preventive maintenance and security checks.
Detail-oriented with strong documentation and reporting skills.
Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.
Why Apply?
This is a fantastic chance to work on a high-profile project in Ambler.